Molex

Lead cross-functional teams to deliver project scope meeting performance metrics and customer requirements. | Bachelor's degree, 3+ years project management in technical manufacturing, automotive product launch experience, and strong problem-solving skills. | Your Job Molex is seeking a dynamic and proactive Project Manager for our Transportation Solutions Business Unit (TSBU). Our Project Management team leads global, cross functional teams through the design, validation, and implementation of our products into best-in-class manufacturing processes. The role will lead execution of automotive connector projects based in our Rochester Hills, Michigan Design Center. As a Project Manager, you are comfortable leading diverse, global, cross functional teams, working directly with customers, mentoring team members, solving problems, and being accountable for project-level decisions and the associated outcomes. You have strong project management experience in technical manufacturing environments, specifically automotive supply. The right fit candidate for this role will thrive on moving the needle to exceed business objectives that will take Molex and our customers to the next level. What You Will Do • Lead cross-functional teams to deliver project scope, meeting all defined performance metrics and customer/company requirements; timing, financials, quality, customer satisfaction. • Hold team members accountable on all product development related deliverables and lead team to achieve flawless project launches at our manufacturing plants. • Partner with the Plant Project Manager on product launch strategy and support as needed. • Maintain good communication and documentation among project team members, departments, and customers. • Maintain and improve project financials, including bill of materials cost, development and industrialization investments. • Transparently and proactively report out to key stakeholders regarding project status, challenges, risks, and accomplishments. Who You Are (Basic Qualifications) • Bachelor's degree in engineering, manufacturing, or related field • Proven capability to lead with a sense of ownership and accountability • 3+ years work experience in product development, business, engineering, supply chain, quality, or manufacturing • 3+ years of Project Management experience including managing multiple technical projects simultaneously and achieving the approved financials, quality, and timing targets. • Development and launching a new product from concept through development and industrialization, safe launch and/or post launch phases. • Affinity for problem solving, risk management and finding creative solutions to complex problems. • Project management experience specifically within leading automotive product launches • Ability to travel domestically and internationally as required. What Will Put You Ahead • Working experience of Automotive Product Development, Quality Management Systems, Advanced Quality Planning • Strong working experience with MS Project, MS Office and workflow tools • Engineering or Manufacturing degree or experience • Experience working for an Automotive Tier 1/2 supplier • Experience with automotive components, such as electro-mechanical devices This position does not qualify for VISA Sponsorship. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ). #LI-RL1

Lead and manage customer service operations supporting aerospace and defense customers, focusing on order management, technical support, and aftermarket services. | Requires 5+ years in customer service/order management in aerospace or defense with 3 years leadership, knowledge of regulatory standards, and strong cross-functional collaboration. | Your Job As the Manager of Customer Service, you will build and lead a high‑performing, customer‑facing organization supporting aerospace and defense customers with rugged connectors, cable assemblies, and interconnect solutions. You will be accountable for order management, technical customer support, and aftermarket and repair services while strengthening long‑term customer relationships. This role requires a deep understanding of aerospace and defense supply chains, regulatory requirements (ITAR/EAR, DFARS), and ruggedized interconnect products. You will partner closely with Sales, Engineering, Operations, Quality, and Supply Chain to improve on‑time delivery, reduce cycle times, and deliver an exceptional customer experience. Our Team You will lead a customer service organization of approximately 8–20 direct and indirect reports across customer service, order management, technical support, and aftermarket/repair functions. The team works cross‑functionally with commercial, engineering, operations, and supply chain partners to support mission‑critical aerospace and defense programs. What You Will Do • Set and execute the customer service strategy across order management, technical support, aftermarket programs, and returns and repairs. • Lead, develop, and scale a customer service organization, including recruiting, training, and career development for both on‑site and remote team members. • Own customer‑facing performance metrics including On‑Time Delivery (OTD), order cycle time, first response time, case resolution time, customer satisfaction (CSAT/NPS), and warranty and return rates. • Manage customer escalations involving complex technical issues, scheduling constraints, and contractual requirements with OEMs, prime contractors, defense customers, and distributors. • Partner with Sales and Applications Engineering to ensure smooth transitions from quote to delivery and timely resolution of technical questions related to drawings, part numbers, and specifications. • Oversee repair depot and RMA operations, including repair turnaround time, spares management, and lifecycle or obsolescence support. • Ensure compliance with aerospace and defense standards and regulations, including ITAR/EAR, AS9100, NADCAP, and DFARS requirements. • Collaborate with Supply Chain and Operations to reduce lead‑time variability, manage demand surges, and mitigate material shortages. • Drive continuous improvement initiatives using Lean, Six Sigma, and process automation to streamline workflows and reduce manual effort. • Lead customer performance reviews, service‑level agreements, and customer scorecards. • Partner with Legal, Pricing, and Sales to manage customer contract terms related to service, warranty, pricing, lead times, and repair obligations. Who You Are (Basic Qualifications) • Bachelor’s degree in Engineering, Business, Supply Chain, or a related field. • At least 5 years of progressive experience in customer service or order management within aerospace, defense, or ruggedized electronics, including 3 years in a leadership role. • Experience supporting connectors, cable assemblies, or electromechanical components. • Working knowledge of aerospace and defense standards and regulatory requirements, including AS9100 and ITAR/EAR. • Demonstrated success managing customer service KPIs such as OTD, CSAT/NPS, average handling time, and case resolution metrics. • Experience using CRM and ERP systems such as Salesforce, Oracle NetSuite, SAP, Microsoft Dynamics, or similar platforms. • Strong cross‑functional collaboration skills and ability to influence across commercial and operational teams. • Data‑driven mindset with strong analytical and problem‑solving skills. What Will Put You Ahead • Experience with MIL‑DTL connector families such as MIL‑DTL‑38999 or MIL‑DTL‑26482. • Exposure to repair depot operations or aftermarket services in aerospace or defense environments. • Lean Six Sigma certification or demonstrated continuous improvement leadership. • MBA or advanced degree. • Active security clearance or experience supporting classified or federal programs. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. In order to comply with U.S. export control laws and regulations, this position requires applicants to either provide proof of U.S. citizenship or lawful permanent resident status or be eligible to receive an export authorization (a license) under the International Traffic in Arms Regulations and/or the Export Administration Regulation Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are Aerospace & Defense Solutions Division With a legacy of over six decades (formerly AirBorn), Molex’s Aerospace & Defense Solutions Division is committed to engineering and manufacturing excellence. Our mission-critical products operate in the most demanding environments—from fighter jets and submarines to Mars and beyond. We take pride in our passionate team and cutting-edge technologies that ensure reliability where it matters most. Join us and help shape the future of aerospace and defense innovation. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

Manage and lead North America transportation operations to meet service levels, cost savings, and continuous improvement initiatives. | 10+ years in supply chain or transportation with knowledge of international freight and cross-border logistics, plus ability to travel up to 25%. | Your Job The Regional Transportation Manager is an integral member of the Global Transportation Team and is responsible for managing and leading the North America (AME) transportation operations performance to meet targeted transportation service level, cost saving and capabilities deployment. Focus will include proactive transportation management – both operationally and strategically with internal and external stakeholders to ensure all modes of transportation services are executed efficiency, mitigate risks, to achieve optimal freight cost efficiency and meeting customers commitments. In this role you will also be the key coordinator to drive operations stability and continuous improvements initiatives. This includes projects evaluation, recommendation, deployment, and management of regional transportation programs with external service partners, internal logistics and other functional stakeholders. This role is ideally based at our Bolingbrook, IL facility. We are open to remote candidates for the right individual; however, the selected candidate must be willing to travel frequently to the Bolingbrook location, as well as participate in limited domestic and international travel to other facilities as needed. What You Will Do In Your Role • Regional lead for AME international and domestics transportation cost and service performance, including USA, Mexico and Canada local and cross border transportations. • Continuously improve delivery performance to meet agreed service levels with Divisions to support CRD/MPD improvement or plant delivery requirement. • Monitor lane transit lead time performance and drive initiatives to support transportation planning and forecasting. • Track and monitor regional transportation spend, identify and deviation and drive corrective actions. • Lead and participate in regional and global RFQs strategy, bid evaluation and implementation. Build internal routing guide. Ensure sites services requirements are fully met and achieve best in class results. • Responsible to manage local and international forwarders transportation performance. • Support and resolve escalation of service issues, including carrier capacity sourcing with forwarders. • Support Division/Plant in equipment transfer and deliver equipment as per requirements. • Develop processes that enable zero quality defects, share containment, and planned corrective actions. • Drive continuous productivity improvements to improve cost and service quality in the region with internal and external partners, identify network optimization opportunities. • Monitor market risk factors to identify potential risk impact service and proactively mitigate the issue. • Responsible for transportation data quality for the region which include resolution of master data and reporting errors. • Subject matter expertise in International Freight Forwarding and international trade operations • Engage with Divisions to be part of S&OPE and understand the footprint changes, mode mix changes and future BU development plans. Who You Are (Basic Requirements) • Bachelor’s Degree in Transportation, Logistics or Business preferred - Candidates with other degree specialization plus strong relevant industry experiences will be considered. • 10+ years professional experience in supply chain, regional and global transportation, logistics operations. • Working knowledge of Americas international transportation air, ocean, and other modes of transportation, as well as regional regulatory requirements. • Experience in managing cross border logistics and customs processes. • Ability to travel up to 25%, including internationally. What Will Put You Ahead • Working in logistics/supply chain/transportation function within a manufacturing environment with a comprehensive knowledge of logistics processes and procedures. • Proven project management experience to optimize and improve logistics processes. • Skilled communicator with the ability to negotiate, influence and establish good relationships internally and externally. • Excel in analytics and drive business transformation through economic thinking skills and quantitative decision-making process. This role is not eligible for VISA Sponsorship or VISA transfer. For this role, we anticipate paying $110,000- $140,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).