Mohawk Industries

Design and implement cloud-based data solutions, develop ETL pipelines, and collaborate on system integrations using Microsoft Azure services. | Extensive experience with Azure cloud data platform, data pipeline development, data modeling, and cloud infrastructure management, with a focus on BI and analytics. | Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk. What We Need The Cloud Data Architect will be responsible for delivery of BI solutions within Flooring North America Data & Analytics team. The candidate should have a broad knowledge of various analytics concepts to develop reports based on new and existing data sources. He or She should be able to accurately anticipate organizational impact of their work and understand the procedures and expected system performance associated. He or She will seek ways to collaborate with other IT colleagues to facilitate systems integrations and report creation. The candidate also needs to have hands-on experience with Microsoft Cloud data platform services like Azure data factory, Azure databricks, Azure datalake storage, Power BI, Microsoft fabric and provide support to the business community for all BI related applications. What You’ll Do • Served as Cloud Data Architect for implementing Azure Cloud Data platform and services. • Azure Data Factory • Azure Databricks • Azure Databricks Unity Catalog • Azure Data Lake Storage • Spark Engine • Power BI/ Microsoft Fabric • Microsoft Purview • DBT • Azure infrastructure • Strong experience in extracting, transformation, and landing data from various sources into data lakes, data warehouses and data marts using ETL tools such as Azure data factory and Custom Scripts. • Implement and enhance the automated release process by which Azure DevOps (ADO) offering software flows from the developers to the customers. Define next generation CI/CD processes and support test automation framework in the Microsoft Cloud as part of the build engineering team. • Strong experience in working with data transformation tool DBT (Data Build Tool) on top of Azure Databricks. • Experience in developing spark applications using Spark-SQL in databricks for data extraction, transformation, and aggregation from multiple file format for analyzing and transforming the data to uncover insights into the customer usage pattern. • Good understanding of Spark Architecture including spark Core, spark SQL, Data frame, Spark Streaming, driver Node, worker node, stages, executors, and tasks. • Deploying Databricks Notebooks using programming languages spark framework. • Perform problem assessment, resolution, and documentation in existing ETL packages, mapping, and workflows in production of Azure Data Factory, Azure Function Apps and Logic Apps. • Implementing Cloud data solution utilizing on-prem and cloud solutions. Extensive experience with Microsoft ecosystem such as: Power BI service, Azure Data Lake Storage, Azure Databricks, Azure SQL IAAS/PAAS/SAAS etc. • Load delta records from source to target utilizing CDC on type 1, type 2 and type 3 slowly changing dimension. • Understands business requirements and translates into technical solutions, and data mappings. • Lead data migration and mapping sessions with business and functional teams • Gather requirements to define data definitions, transformation logic, logical / physical data model designs and data / process flow designs. • Translate client business requirements and convert into business rules needed for cleansing, enrichment, translation, transformation, preload, and post load validation. • Documents solutions and facilitates transition to support team. • Monitors and troubleshoots performance & data quality. Analyze performance bottlenecks (SQL Plans) and provide optimization techniques in Microsoft Azure Data platform and Azure databricks. • Tests data and models and documents test results. • Estimates backlog items and accountable to development work assigned. • Develops root cause analysis to summarize and provide recommendations on the resolution of issues permanently. • Communicates development progress to IT team and business users as needed. • Updates assigned tickets and change requests with status weekly. What You Have • Experience in configuring and managing Azure Virtual networks (Vnets), Hub and spoke network architecture, subnets and network security groups. • Experience in Azure cloud resource management e.g. create, configure, and manage Azure resources (e.g. virtual machines, storage accounts, networks). • Experience in monitoring azure resources, identify issues and troubleshooting problems. Optimize azure resource usage and costs. • Experience in security and compliance. Implementation and monitoring of security measure (e.g. firewalls, access control, encryption). • Experience in automating tasks using Azure CLI, Power Shell, and Azure Resource Manager (ARM). • Experience in implementing Azure cloud backup and disaster recovery strategies. • Understanding of cloud computing concepts, benefits, and challenges. • Education: A bachelor’s degree from an accredited educational institution in a technical discipline (computer science, engineering, information systems) • Experience: 5+ years’ experience in data extraction from multiple sources and building datalakehouse solution in Microsoft platform using Azure Data Factory, Azure Databricks and DBT as data transformation tool. Work experience with SAP ERP systems will be a plus. • Experience: 5+ years’ experience in building data pipelines using Azure Data factory or equivalent technology. • Experience: 5+ years’ experience in working with repositories like Azure DevOps, Git Hub or Bitbucket and developing CI/CD data pipelines. • Experience: 5+ years’ experience in deploying, maintaining, provisioning the infrastructure of Microsoft Azure Services like Azure DevOps,Azure databricks and Azure Data factory. • Experience: 2+ years’ experience in working with data governance tools like Microsoft Purview and Azure databricks unity catalog. • Experience: 5+ years’ experience in working with any of the data visualization tools like Power BI , tableau and SAP Analytics Cloud. • Experience: 5+ years’ experience developing Enterprise Datawarehouse/BI Solution on Cloud platform like Azure, AWS or GCP. (Experience in Azure cloud platform is preferred). • Experience: 2+ years’ experience in managing cloud infrastructure; like resource management, security , compliance and resource cost optimization. (Experience in Azure cloud platform is preferred). • Experience: 5+ years’ experience in data modeling (Star schema and 3rd Normal form) and hands-on experience in ERWin and other modeling tools • Knowledge of Real time data streaming architecture like Kafka etc. • Knowledge of data integration concepts with any of the following domains: Finance, Sales and Orders, Marketing, Supply Chain, Manufacturing, Logistics, Inventory, HR, and/or IT. • Understanding of big data, analytics products, data visualizations, process automations, and statistics • Strong preference for 1+ years’ experience working on an agile team. What You’re Good At • Ability to work independently with minimal oversight, be proactive and resourceful (startup mentality) • Superior interpersonal, written, presentation, and communication skills • Excellent oral, written, presentation and interpersonal communications skills; ability to effectively exercise tact, discretion, judgment, and diplomacy when interacting and/or negotiating with internal and external customers. • Ability to present and explain technical information in a way that establishes rapport persuades others, and gains understanding • Ability and willingness to accept responsibility, willingness to challenge established practices and draw relevant conclusions, including the persistence and willingness to take calculated risk, to stimulate, market and sell new ideas within the organization. • Ability to work effectively in a diverse work group, to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others. • Ability to manage/implement projects and contributes to concept development, and ability to identify, analyze and resolve business issues through solution-oriented projects • Ability to perform in a high-pressure environment and/or crisis and render good decisions to resolve the problems, maintain safety and ensure adherence to Corporate Code of Conduct. • Bases decisions on fact rather than emotion; analyzes problems creatively and skillfully; uses logic to reach solutions. • A diligent attention to detail and strong technical intuition. • Push the boundaries of technology to drive increasingly higher levels of engagement and value. • May have direct and/or indirect reports, will lead project teams. Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Performing warehouse duties including order picking, inventory checks, and operating forklift equipment. | High school diploma or equivalent, forklift certification, 3+ years warehouse experience preferred, basic math, organization, safety awareness. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As the Warehouse Associate, we need someone who will own a variety of material handling duties such as receiving, loading/unloading material, pulling/assembling customers orders, and performing inventory checks. This position involves daily use of forklift equipment. Primary Objective Performs a variety of material handling duties associated with the warehouse. Primary Function And Scope • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates forklift equipment. • Maintains a clean and organized facility by sweeping, trash removal, restroom and general office maintenance, etc. • May wait on customers and prepare sales slips. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management. • Performs other related duties as required. Experience And Knowledge Required • High School diploma or equivalent experience; • Certified Forklift Operator • 3+ years of previous warehouse experience preferred. Competencies • Basic math skills • Organization skills • Customer service skills • Fluency in English • Detail-oriented • Safety conscious Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift to 15-30 lbs, and at certain times, you may be required to safely lift to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Provides customer service, manages warehouse duties, and performs administrative tasks related to sales and inventory. | Requires a high school diploma, 1+ years of customer service and warehouse experience, and forklift competency. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material, pulling/assembling customers’ orders, and inventory checks. This position may involve daily use of forklift and/or crane equipment. Expected base pay rates for the role will be between $20.45/hr and $25.51/hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs. Primary Objective Performs a variety of customer service/office administration and warehouse duties related to the operation of the Sales Service Center. Primary Function And Scope • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments. • Addresses and resolves customer complaints (returns and order errors). • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, preparing various performance reports, updating customer master file and creating vendor orders. • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders. • Waits on customers and prepares sales slips. • Produces daily sales reports. • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts. • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims. • Operates crane forklift equipment. • Maintains clean and organized facility by sweeping, trash removal, restroom cleaning and general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. • Performs other related duties as required. Experience And Knowledge Required • HS diploma or equivalent experience; • 1+ years of customer service experience and warehouse experience • Forklift Experience Competencies Organization, math, time management, computer skills, detail-oriented, customer service, safety conscious. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Monitoring driver schedules, managing driver issues, and generating operational reports. | Supervisory experience, excellent communication skills, basic software knowledge, and a valid driver license preferred. | Are you looking for more? At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk. This position reports to the Director of Transportation and is responsible for monitoring the daily driver schedules and deliveries. In addition, the Manager Transportation handles driver issues and questions related to compensation, attendance and progressive discipline. • Assists in driver hiring process by screening applications and conducting road tests of driver candidates. • Performs capacity analysis to determine when rental equipment or temporary drivers are needed. • Maintains attendance records and notifies Regional Transportation Manager of policy violations. • Documents hours worked to ensure weekly compensation is accurate. • Utilizes the Mobilcast/RIC applications to track the route progress of drivers. • Provides feedback to Routers regarding equipment constraints, delivery windows, and items to be redelivered. Communicates with warehouse management regarding loading issues. • Functions as a liaison between the customer and Customer Service to help resolve delivery issues. Also serves as liaison between drivers and leasing companies regarding equipment issues. • Communicates customer profile information to routers to aid in file maintenance updates. • Generates reports relevant to departure, delivery, equipment usage and mileage variances. Posts results to appropriate Mohawk intranet sites. • Maintains current driver/equipment database in RoadNet. • Interfaces with UPS/RoadNet to resolve issues with hand-held Intermec units to include technical questions as well as the tracking of units sent for repair. • Ensures all captured information from Intermec units is downloaded and captured into databases. • Conducts hand-held Intermec training for Drivers and Satellite Managers. Ensures correct reason codes are entered and that customer signatures are captured. • Required to become cross-trained as Router I. • Performs any function requested by management/supervision. Class A Driver License Within Preferred But Not Required. Excellent communication and interpersonal skills are essential. Basic knowledge of current DOT regulations. Prior experience as a Dispatcher is helpful but not required. Must have excellent attendance record. Must have verifiable work history with references. Proficient with basic software applications (Word, Excel) is necessary. Excellent communication and interpersonal Skills Are Essential. Prior supervisory experience required. • Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals. The ability to calculate figures and amounts such as proportions and percentages. • Excellent oral, written and interpersonal communication skills in order to effectively interact with Senior Management and internal customers; ability to communicate with others in an antagonistic situation using appropriate interpersonal styles and methods to reduce tension or conflict and maintain professionalism in accordance with corporate standards. • Ability and willingness to challenge established practices and draw relevant conclusions; ability to persuade, market and sell new ideas; ability to work in a high-pressure environment and exercise good judgment to resolve problems in the absence of formalized guidelines and procedures. • Excellent human resource management skills to effectively lead and direct a diverse work group; to achieve results through team efforts, and the desire and ability to motivate, persuade and direct the activities of others. Directly supervises route drivers. Active in the driver hiring process and consults with the Regional Transportation Manager in issues related to progressive discipline and termination. Expected base pay rates for the role will be between $85,000-$105,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs. Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Providing customer support, managing orders, and interfacing with internal teams to ensure customer satisfaction. | High school diploma, 3+ years call center or customer service experience, computer skills in Word and Excel. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support, such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Primary Function And Scope • Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management. • Responsible for keying in orders, processing faxes and preparation of reports. • Interfaces with various groups, including but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery. • Participates in special projects and performs additional duties as required. Experience And Knowledge Required • High School Diploma or GED equivalency required. • 3+ years call center or customer service experience. • Focus on customer account management preferred. Competencies • Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization are required. • Good voice quality that is conversational and professional. • Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. • Ability to demonstrate strong organizational and problem-solving skills is required. Ability to demonstrate strong interpersonal relationship-building skills. • Must have a moderate level of computer skills in Word and Excel. • Must be detail-oriented with the ability to multitask, manage priorities, and manage time effectively. Ability to work in a fast-paced environment. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Provide customer account management including order entry, responding to inquiries, and processing sales transactions. | High school diploma or GED, 1+ year customer service or call center experience, good communication and organizational skills, moderate computer skills in Word and Excel. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, provide samples and complete sales transactions. Expected base pay rates for the role will be between $23.41/hr and $29.22/hr at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs. Primary Objective To ensure effective and efficient coordination between the Company and its customers with a high level of service and support. Process sales orders and resolve customer product or service issues. Major Function and Scope • Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, order status, pricing, stock check and transportation management. • Responsible for keying in orders, processing faxes and preparation of reports. • Interfaces with various groups including, but not limited to, internal teams and SSCs, to address customer inquiries and order issues from order entry to order delivery. • Responds to customer needs. • Participates in special projects and performs additional duties as required. Experience and Knowledge Required High School Diploma or GED equivalency required. 1 or more years call center or customer service experience. Focus on customer account management preferred. Prior textile industry knowledge is preferred. Competencies Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Good voice quality that is conversational and professional. Ability to interpret and follow oral and written instructions, policies, guidelines, and processing standards. Ability to demonstrate strong organizational and problem-solving skills required. Ability to demonstrate strong interpersonal relationship building skills. Must have a moderate level of computer skills in Word and Excel. Must be detail oriented with the ability to multi-task, manage priorities and manage time effectively. Ability to work in a fast-paced environment. Other Pertinent Job Information While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other material that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Provide interior design and product selection advice, manage showroom merchandising, prospect new business, and maintain customer follow-up to drive sales. | Requires a 2-4 year degree or equivalent experience, sales and customer service skills, design and blueprint reading abilities, Auto-CAD knowledge a plus, and strong communication skills. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Showroom Sales Specialist to join our TEAM! As the Showroom Sales Specialist, we need someone to provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. Uses the showroom as a selling tool to drive specifications, sales, and brand awareness. Responsibilities • Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers. Where applicable, utilizing Auto-CAD Project Management. • Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure. Reports sales closures monthly. • Prospects for new business with an emphasis on Custom Builders and Residential Designers. Makes outside sales calls as needed and follows up on leads to grow and drive business. Logs all customer showroom visits/appointments, contact information, and detailed customer preference and selection notes in CMT. • Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays. Ships customer examples as needed to drive sales. Maintains contact with suppliers/locally sourced vendors to keep current on design and product offerings and complies with Marketing’s standards for proper showroom merchandising, including new product launches and drops. • Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness. • Evening and weekend hours are required. Experience And Knowledge Required • A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience. • Competencies: Sales/Customer engagement/Customer service, Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking. • Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily, using creative skills to document and sell them to clients. • Computer skills – MS Office, MS Word, Excel, and PowerPoint – Customer management tools a plus. • Excellent oral, written, listening, and interpersonal communication skills are necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners. Other Pertinent Job Information • While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate must walk, stoop, kneel, crouch, or crawl. The associate may sometimes need to sit, climb or balance. • The associate may lift and move up to 80 pounds. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. • While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. • The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures. • The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Supervise and coordinate daily distribution center operations, manage staff, ensure safety and productivity, and maintain inventory. | Requires 4-6 years relevant experience, 0-2 years management experience, bachelor's degree or equivalent, strong communication and organizational skills. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Job Objective: The Supervisor Distribution is an entry-level leader who is responsible for supervising, coordinating, and directing the day-to-day operational activities of their designated distribution center. This role is responsible for training and developing hourly employees, estimating personnel needs, assigning tasks, ensuring the accuracy and timeliness of work, and interpreting and ensuring consistent application of organizational polices. Duties and Responsibilities of the Position: • Supervise the department distribution functions, which may include reviewing orders and/or schedules to ensure that activities within the department are completed according to established schedules, determining work priorities and work assignments required to meet the established schedule, and coordinating proper staffing and equipment needs to accomplish daily operational objectives in a cost effective and efficient manner. • Maintain necessary inventory of materials and supplies in the work area to satisfy daily operational demands. • Supervise the movement of finished goods through the warehouse from receiving through shipping and returns. • Select, hire, train, and appraise Distribution Team Members to attain the highest quality standards of service and achieve optimal productivity levels. • Complete performance evaluations and perform continuous performance feedback. • Provide a safe work environment that meets the guidelines of the Company safety program while achieving the departmental safety goals. • Continuously measure/monitor performance according to established standards. • Perform other duties as needed. Required Experience and Education: • Bachelor’s degree in a related field or equivalent education and/or experience. • 4-6 years’ relevant experience or equivalent education and/or experience. • 0-2 years of management experience. Competencies: • Requires specialized depth and/or breadth of expertise in own job discipline or field. • Focused on and responsible for their team's productivity and collective impact. • Excellent communication, problem solving, and organizational skills. • Able to multitask, prioritize, delegate, and manage time effectively. • High level of integrity and discretion in handling sensitive and confidential data. • Proficient using Microsoft Office Suite products. • Flexible attitude, adaptable to change, team player, and able to handle multiple projects at once. • High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures. Other Pertinent Job Information: • This employee will be responsible for direct reports. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Operate powered industrial trucks to pick, receive, and put away products in the warehouse while ensuring order accuracy and safety compliance. | High school diploma, 1+ years warehouse experience including 6-12 months forklift operation, good communication and record keeping skills, and Dal-Tile forklift certification. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Primary Objective: Operates various powered industrial trucks to pick customer orders and conveys orders to packing station or shipping area. Shift: • 3rd: M-F, 7:00PM-3:30AM Equipment Knowledge: • Sit-Down Forklift • Stand-Up/Reach Forklift • Order Picker/Cherry Picker Forklift Responsibilities: Picking • Operate powered industrial truck(s) to assemble customer orders from stock and place orders on pallets. • Keys order into Warehouse Management System (WMS) • Verifies stock availability and audits orders for accuracy • Conveys picked orders to packing station or shipping areas Receiving • Operates various powered industrial trucks to receive product into warehouse and prepare for stocking • Opens crates and inspects product • Applies labels to product according to establishing procedures • Verifies shading of product and places into accurate warehouse location Putaway • Utilizes powered industrial equipment to move product into pre-designated areas within warehouse once received • Keys location of product into inventory control system and places product onto shelves • Ensures product is placed into accurate location SPC Check/Pack Checking • Wraps and packs products by hand into boxes for shipping • Labels boxes with packing slip • Loads boxes into conveyor belt • Verifies orders for accuracy General • Monitors equipment or processes and reports problems to supervisor • Follows standard operating and safety procedures • Keeps area safe, clean, and organized • Performs other related duties as required Qualifications • High School Diploma or equivalent • 1 or more years previous distribution/warehouse experience. Must have a minimum of six months to 1 year of sit-down forklift. Reach truck, and OP experience. • Good oral and written communications skills. Good record keeping skills. Good listening skills. Accurate measurement capability. Ability to understand and speak English. • Ability to work in a safe conscientious manner. • Must be Dal-Tile certified to operate powered industrial trucks. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Operate powered industrial trucks to pick and move orders, perform receiving and stocking duties, maintain warehouse organization and safety. | High school diploma or equivalent, forklift operator certification, 1+ year warehouse experience, good communication and record keeping skills. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an intermediate level Material Handler to join our TEAM! As a material handler we need someone that is experienced in stocking, checking, wrapping, and loading and unloading materials. Pay Rate: • Entry Rate : $18.04 • 3 moth Progression Increase : $19.13 • Shift Differential: $1.00 Shift:3rd Shift • Monday - Friday. • 9:00 PM-5:30 AM Primary Objective: Operates various powered industrial trucks to pick customer orders and conveys orders to packing station or shipping area. Major Function and Scope: • Performs a variety of warehouse duties such as pull/assemble customer orders, check outbound orders for accuracy/completeness, inventory stock checks, restock and label vendor product, maintain displays (tools, caulk, etc.), move, store, and replenish material, and conduct daily cycle counts. • Performs receiving duties such as receive and unload inbound material, process inbound shipments, stock material, process customer returns and notify management of damaged shipments for freight claims. • Operates forklift equipment. • Maintains clean and organized facility by sweeping, trash removal, restroom and general office maintenance, etc. • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions and acts to Management. • Performs other related duties as required. Experience and Knowledge Required: • High School diploma or equivalent experience; Certified Sit-Down Forklift Operator. • 1 or more years previous distribution/warehouse experience. • Must have a minimum of 6 months previous stand-up forklift or order picker equipment experience. No experience required for pallet jack. Competencies: • Good oral and written communications skills. • Good record keeping skills. • Good listening skills. • Accurate measurement capability. • Ability to understand and speak basic English. • Ability to work in a safe and conscientious manner. • Must be Dal-Tile certified to operate powered industrial trucks. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Lead and optimize SAP order-to-cash processes including configuration, troubleshooting, integration, and training across multiple departments. | Bachelor’s degree plus 6-8 years relevant SAP experience with hands-on SAP ECC and S/4HANA knowledge, technical SAP skills, and leadership in large-scale SAP projects. | Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. The SAP Analyst Supply Chain/Order to Cash, is the team lead responsible for supporting and optimizing order-to-cash processes, with SAP solutions at the core. This role involves exposure to all areas of SAP Order-to-Cash (OTC), including Available-to-Promise (ATP), Order Management, Pricing, Delivery Scheduling, Shipping, Invoicing, and EDI Interfaces, analyzing business requirements, designing high-level solutions and estimates, and configuring SAP across the order-to-cash area. Duties and Responsibilities of the Position • Lead end-to-end SAP SD/OTC process design, including order management, pricing, shipping, billing, and accounts receivable. • Configure SAP SD module components, such as sales order types, item categories, schedule lines, pricing procedures, condition techniques, and copy control. • Optimize ATP logic for real-time availability checks, considering stock levels, planned receipts, and lead times to confirm delivery dates. Collaborate with supply chain teams to optimize ATP logic for real-time availability across warehouses. • Troubleshoot integration issues between SD billing and FI/CO for accurate account determination and revenue posting. • Troubleshoot tax integration issues with Vertex. • Support Electronic Data Interchange (EDI) interfaces for OTC processes, such as inbound sales orders (e.g., EDI 850) and outbound invoices (e.g., EDI 810). • Troubleshoot EDI issues, including mapping errors, IDoc failures (e.g., ORDERS, INVOIC). Collaborate with middleware teams (e.g., Biztalk) to resolve connectivity issues with trading partners. • Validate EDI data accuracy for orders, invoices, and advance shipping notifications (ASN) to ensure compliance with partner requirements. • Support testing and onboarding of new EDI partners, ensuring seamless integration with SAP SD. • Facilitate workshops to gather business requirements, perform fit-gap analysis, and map solutions to client needs. • Lead cross-functional teams, coordinating with FI/CO, MM, PP, and WM consultants to ensure seamless module integration. • Partner with business stakeholders, including sales, customer service, and supply chain teams, to translate requirements into functional and technical solutions. • Provide training and support to end-users and power users on SAP SD/OTC processes. • Analyze and resolve complex issues in OTC workflows, including pricing errors, billing discrepancies, and ATP-related delivery delays. • Recommend process improvements to enhance efficiency, accuracy, and customer satisfaction, such as automating order processing or optimizing ATP calculations. Required Experience and Education • Bachelor’s degree in a related field or equivalent education and/or experience. • 6-8 years’ relevant experience or equivalent education and/or experience. • 5+ years SAP hands-on experience preferred. • Demonstrated experience and understanding of ERP systems, including a solid understanding of the system development life cycle, application development dynamics, and IT best practices. • Advanced knowledge of SAP business processes and core SAP modules preferred. • Hands-on experience with SAP ECC 6 and SAP S/4HANA 2021 or newer preferred. • Involvement in large-scale SAP implementations or transformation initiatives preferred. • Direct participation in an ECC to S/4HANA migration project preferred. • Technical SAP knowledge of: ABAP programming, BAPI, BAdI, IDOC, batch input, SAPscript, Smart Forms, LSMW, job scheduling, and OSS note implementation. Competencies • Demonstrated analytical skills to understand, evaluate, and optimize business processes within SAP environments. • Ability to quickly assess technical risks, identify impacts, and define solutions to remove roadblocks and maintain project momentum. • Deep conceptual and practical knowledge in relevant job discipline. • Strong communication, problem-solving, and organizational skills. • Skilled in prioritizing tasks and managing time effectively. • Maintains integrity and discretion when handling sensitive and confidential information. • Proficient in project management tools, issue tracking systems, software development processes, SAP, and Microsoft Office. • Positive, adaptable, and collaborative team player, capable of managing multiple projects simultaneously. • Exercises professionalism, sound judgment, and resourcefulness, especially in environments with limited formal processes. • Knowledge of SOX (Sarbanes-Oxley) audit framework and experience with quarterly/annual review processes. We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement. Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply. Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.