MO

Modivcare

6 open positions available

1 location
1 employment type
Actively hiring
Full-time

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Showing 6 most recent jobs
MO

Customer Service Representative - Remote, PA

ModivcareAnywhereFull-time
View Job
Compensation$17K - 17K a year

Responding to customer inquiries, documenting concerns, and supporting members in a contact center environment. | High school diploma or GED, 0-2 years of experience, ability to type 35+ WPM, and proficiency in Microsoft Office. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! MUST LIVE IN PENNSYLVANIA Required Start date: 3/24/26 SHIFT IS MONDAY- FRIDAY Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. ***WORK FROM HOME REQUIREMENTS*** High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test. Ability to directly hardwire to your modem Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely. Attend 100% of training, on camera for the first 30 days of employment. In this role, you will... Receive and document customer concerns while ensuring all relevant information is correct in a timely manner Ensure all company procedures are followed Ensure accurate trip data is input in our systems Demonstrate a personal commitment to producing high-quality work Refer unresolved customer grievances to designated department for further investigation and resolution Multitask effectively and efficiently to extract necessary information from multiple systems Review and educate members on our services and their insurance coverage. Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays. Holiday coverage is required. We are excited to speak to someone with the following... High School Graduate or General Education Degree (GED) 0-2 years of related experience 6+ months contact center experience OR customer service experience Strong organization skills, written, and verbal communication skills. All system documentation will be in English Can type 35wpm or more Answer a high volume of calls up to 100+ calls per day Proficiency in Microsoft Office Suite Ability to talk and type simultaneously in a clear and concise manner while interacting with customers Work overtime as required Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment. Pay Rate- $17/hr Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Customer Service
Communication
Multitasking
Direct Apply
Posted 15 days ago
Modivcare

Manager – DevOps

ModivcareAnywhereFull-time
View Job
Compensation$117000K-160000K a year

Leading and managing a DevOps team, overseeing cloud infrastructure, and implementing automation and security strategies. | Requires 6+ years in DevOps or related roles, 2+ years in leadership, hands-on Azure experience, and familiarity with CI/CD and IaC tools. | Job Description: • Leads and manages the DevOps team, including hiring, mentoring, and performance evaluations. • Defines and executes the DevOps roadmap aligned with organizational goals. • Oversees the design, deployment, and management of cloud infrastructure in Microsoft Azure, ensuring high availability, performance, and cost efficiency. • Guides the implementation of Infrastructure as Code (IaC) using Pulumi and other modern tools. • Aligns with engineers and leaders responsible for on-premises infrastructure on cloud migration planning and execution. • Ensures robust CI/CD pipelines and automation strategies to streamline software delivery. • Establishes and enforces security best practices, compliance standards, and proactive vulnerability management. • Collaborates with development, QA, and operations teams to improve workflows and release processes. • Monitors system health, reliability, and cost efficiency; drives continuous improvement initiatives. • Maintains clear and comprehensive documentation for infrastructure and deployment processes. • Stays current with industry trends and emerging technologies to inform strategic decisions. • Determining appropriate resourcing of staff to achieve goals and objectives. • Building an effective leadership team through mentoring and formal education. • Defining annual Key Performance Indicators aligned with corporate goals. • Managing and coaching team members on performance gaps, career development, onboarding, performance management, succession planning, employee relations, and compensation. • Leading initiatives to promote high employee satisfaction and retention. • Managing team budgets and initiating corrective actions as needed. Requirements: • Bachelor's degree in computer science, engineering, or a related field required. • Six (6) plus years of experience in DevOps or a related role. • Two (2) plus years of leadership responsibility. • Or equivalent combination of education and/or experience. • Hands-on experience with Azure cloud platform. • Strong knowledge of CI/CD tools (e.g., Jenkins, Azure DevOps). • Familiarity with IaC tools (Pulumi, Terraform). • Excellent leadership, communication, and collaboration skills. • Ability to balance strategic planning with technical oversight. • Experience managing multi-cloud environments. • Background in on-premises systems administration and cloud migrations. • Solid understanding of networking concepts and protocols. • Relevant cloud certifications (e.g., Azure DevOps Engineer Expert, Azure Solutions Architect). Benefits: • Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post --Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

DevOps leadership
Azure cloud platform
CI/CD pipelines
Infrastructure as Code (Pulumi, Terraform)
Multi-cloud environments
Networking concepts
Verified Source
Posted 2 months ago
MO

HR Coordinator

ModivcareAnywhereFull-time
View Job
Compensation$39K - 53K a year

Provide clerical and administrative support to HR, manage recruitment processes, maintain personnel and benefit files, assist with onboarding and exit interviews, and support HR projects. | High school diploma with 1+ years HR experience, strong organizational and communication skills, proficiency in Microsoft Office, confidentiality, and familiarity with HRIS/HCM systems preferred. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced HR Coordinator II to join our team. In this role, you will provide general clerical and administrative support to the Human Resources department, ensuring a high level of service to internal stakeholders and employees across various HR processes. This role… Maintains employee confidence and protects operations by keeping human resource information confidential. Assists the Human Resources Manager with the 30-, 60-, and 120-day new hire follow-up process. Manages internal requisitions and supports unemployment claims by retrieving data from the human capital management system and assisting with form completion. Conducts exit interviews with team members up to the Lead level and communicates feedback to management. Supports new hire orientation, including the I-9 process, preparation of new hire packets, and coordination with IT for account setups. Participates in HR-related projects and manages the temporary employee conversion process. Maintains personnel files (active and terminated), benefit files, and I-9 documentation in compliance with federal and state regulations. Oversees HR filing and archiving processes, including purging and storing files per HR record retention guidelines. Assists with the recruitment process, including interview scheduling, reference checks, background investigations, offer letter drafting, applicant correspondence, and managing the recruiting email inbox. Helps establish applicant recruiting requirements by analyzing assessment results and interview responses, aligning qualifications to job requirements. Participates in hiring decisions for Customer Service Representatives. Assists with performance management procedures and prepares reports on general HR activity. Contributes to additional projects and performs other duties as assigned. We are interested in speaking with individuals with the following… High School Diploma required. One (1) plus years of experience, or equivalent combination of education and/or experience. Effective organizational and multitasking skills, with the ability to prioritize and meet deadlines. Meticulous attention to detail and accuracy. Excellent verbal and written communication skills. Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. Familiarity with HRIS/HCM systems (e.g., Workday) and applicant tracking systems is a plus. Exposure to employment laws and regulations is desirable. Full understanding of HR functions and best practices. Salary: $18.81 - $25.40 per hour Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Full-Cycle Recruitment
Candidate Screening
Onboarding & Employment Agreements
HR Administration
Compliance & Training
Performance Reporting
HRIS/HCM systems familiarity
Microsoft Office (Word, Excel, PowerPoint)
Direct Apply
Posted 4 months ago
MO

Graphic Designer III

ModivcareAnywhereFull-time
View Job
Compensation$70K - 94K a year

The Graphic Designer III is responsible for producing brand compliant graphics for various materials including proposals, reports, and marketing initiatives. This role involves collaborating with creative personnel and subject matter experts to develop original graphical elements and ensure compliance with brand standards. | Candidates must have a bachelor's degree in graphic design and at least five years of experience in creating business proposal marketing communications graphics. Proficiency in Adobe Creative Suite and web layout/content management software is also required. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is responsible for working cross functionally to produce brand compliant graphics for use in proposals, reports, training, presentations, websites, operations, and marketing materials. This role… Freehands and utilizes computer software, prepare technical and non-technical visual presentations through designing art, and copy layouts for publication. Partners with creative personnel, marketing, and other graphic professionals to gather information and materials needed for design. Illustrates established design concepts by designing a rough layout of art and copy regarding arrangement, size, type size, style, and related aesthetic concepts. Prepares finished copy and art by operating typesetting, printing, and similar equipment. Assists with the coordination of photography, artwork, and printing. Focuses on developing original graphical elements and revising/customizing current graphics. Ensures compliance with and proper execution of the organization's brand standards by developing marketing and proposal deliverables within approved branding and communication areas. Promotes the brand strategy to company staff with brand and image development, when appropriate Enhances graphically the impact of marketing initiatives and deliverables with custom layouts and graphics. Creates original graphical elements for technical and non-technical content for proposals and marketing-related materials. Maintains and update materials in the proposal management image library promptly. Works with/interview subject matter experts from different areas of the company to conceptualize and render graphical elements/designs for proposals and marketing-related materials. Suggests and help implement content and formatting changes to our sites and documentation to maximize their effectiveness with all target audiences. Interfaces with all levels of internal staff and management, along with some interaction with external resources to develop proposal content and participate in document production. Works with the organization's IT team to manage and update the company website, if required. Participates in other projects or duties as assigned. We are interested in speaking to individuals with the following… Bachelor’s degree in graphic design required. Five (5) plus years of experience in creating business proposal marketing communications graphics, developing web graphics, setting up/updating web content for printing, and document design/formatting. Experience with knowledge (document) management tools. Experience working with various web layout/content management software packages. Experience designing website content and layout. Strong working knowledge of web layout and content management software. Working understanding of various web media including Flash, audio, video, and animated graphics. Experience with healthcare services proposals, preferably Medicaid and managed care-related proposals Or equivalent combination of education and/or experience. Advanced knowledge of and utilizes applications such as Photoshop, InDesign, Illustrator, Adobe Creative Suite, and HTML. Demonstrated creative thinker and idea generator Demonstrated success in contributing to winning competitive proposals and marketing materials. Proven ability to work with website developers to create rich, interactive websites. Attention to detail and commitment to quality. Excellent communication and interpersonal skills as daily interaction with all levels of management will be required. Self-starter and able to work independently with minimal supervision and broad direction. Ability to multi-task, prioritize, manage workload, and meet deadlines. Salary: $69,900.00 - 94,400.00 Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Graphic Design
Brand Compliance
Visual Presentations
Technical Design
Web Graphics
Adobe Creative Suite
Photoshop
InDesign
Illustrator
HTML
Communication Skills
Interpersonal Skills
Attention to Detail
Creative Thinking
Proposal Development
Marketing Materials
Direct Apply
Posted 5 months ago
MO

Software Engineer IV

ModivcareAnywhereFull-time
View Job
Compensation$117K - 160K a year

The Software Engineer IV will lead all stages of the software development lifecycle, including design, implementation, testing, and maintenance of software applications. This role involves collaborating with stakeholders to implement software solutions and ensuring the final product meets user needs. | Candidates must have a Bachelor's Degree in Computer Science or a related field and at least seven years of relevant industry experience. Previous experience in the healthcare or insurance industry is preferred. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Software Engineer IV to join our team. In this role, you will be responsible for the design, development, and support of new software applications. You will work closely with business stakeholders and IT support staff to implement software solutions, document requirements, and ensure the final product meets user needs. This role… Leads all stages of the software development lifecycle, including design meetings, data layouts, implementation, testing, deployment, and maintenance. Architects software solutions and prepares functional and design documentation, including user requirements, unit test plans, and user documentation. Participates in code reviews, conducts unit and functional testing, and partners with QA to resolve bugs. Develops new software using various programming and scripting languages, business process toolsets, and data modeling/reporting tools. Maintains and enhances business applications in both client-server and web-based environments. Collaborates with stakeholders to set policies for coding, review, and design. Provides technical expertise to support teams in resolving customer issues. Works within an agile development methodology and performs the role of scrum master. Identifies and resolves software performance issues. Delivers product demonstrations to leadership and stakeholders. Conducts periodic technology overview and training sessions. May lead projects and perform other duties as assigned. Occasional business travel may be required. We are interested in speaking with individuals with the following… Education & Experience: Bachelor's Degree in Computer Science, MIS, or related technical field required. Seven (7) plus years of related industry experience required. Previous experience in the healthcare or insurance industry preferred. Or equivalent combination of education and/or experience. Technical Skills: Expert in React Native with a proven track record of building and maintaining mobile applications for both iOS and Android. Proficient in React and familiar with AI-assisted development tools and workflows (preferred). Strong familiarity with backend services, REST APIs, and AWS cloud infrastructure. Experience with CI/CD pipelines, source control (Git), and branching strategies. Solid understanding of testing frameworks, test-driven development, and automated QA practices. Knowledge of performance monitoring, mobile analytics, and observability tools. Bonus: Exposure to HIPAA compliance, secure data exchange, and healthcare interoperability. Proficient in enterprise relational databases (MS SQL Server, Oracle, or DB2). Strong familiarity with UI technologies including HTML, CSS, JavaScript, TypeScript. Strong familiarity with Figma UX/UI design tool. Additional Skills: Strong problem-solving and analytical capabilities. Effective verbal and written communication skills. Demonstrated success collaborating across departments. High responsiveness to evolving business needs. Recognized as a subject matter expert on software tools and release processes. Salary: 116,700.00 - 160,400.00 Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

React Native
Mobile Applications
React
AI-Assisted Development
Backend Services
REST APIs
AWS Cloud Infrastructure
CI/CD Pipelines
Source Control
Git
Testing Frameworks
Test-Driven Development
Automated QA Practices
Performance Monitoring
Mobile Analytics
Observability Tools
Enterprise Relational Databases
Direct Apply
Posted 5 months ago
MO

Billing Coordinator I

ModivcareAnywhereFull-time
View Job
Compensation$16.36 - 20 hour

The Billing Coordinator I is responsible for ensuring timely and accurate payment for services rendered and managing accounts receivable. This role involves effective communication with payers, clients, and other stakeholders to resolve billing discrepancies and maintain accurate billing records. | A High School Diploma is required, along with familiarity with insurance verification and medical billing codes. Candidates should possess strong communication skills and the ability to handle confidential information with discretion. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for a Billing Coordinator I to join our team! This position is responsible for ensuring timely and accurate payment for services rendered, managing accounts receivable and engaging in effective communication with payers, clients, and other stakeholders. You will... Monitors and manages accounts receivable, ensuring the timely collection of payments for services provided. Reviews and analyzes outstanding accounts, identifying delinquent or unpaid invoices, and taking appropriate actions to resolve outstanding balances. Utilizes electronic billing systems and software to track and update payment information, maintain accurate billing records, and generate reports as needed. Collaborates with the billing team to ensure accurate and complete claim submissions, resolving any billing discrepancies or errors. Maintains updated records of insurance information, ensuring accuracy and completeness. Supports the Revenue Cycle Management team with all efforts related to Revenue Cycle and billing, collections, and Electronic Visit Verifications (EVV). Adapts to changes in work responsibilities as required with changing and shifting priorities and focus. Monitors rejections from portals to ensure billing reprocessing is identified timely, including EVV where necessary. Works as a liaison between the internal billing team, Central Operations and authorizations to correct errors and verify service. Provides system updates, weekly audits and data entry support to correct errors so that the completed visits are eligible for billing. Monitors AR related to service authorizations to ensure payment. Troubleshoots any problems, concerns, difficulties with the system and communicates to Supervisor or Manager. Follows SOX compliance within systems as outlined. Watches for potential fraud to reduce incorrect billing. Audits and validates all billing functions. Maintains and grows skillset in various tools utilized for billing. Responds to billing inquiries from clients, insurance companies, and other relevant parties, addressing concerns, providing explanations, and resolving disputes in a timely manner. Investigates and resolves billing discrepancies or claim denials, working closely with payers and the billing team to facilitate appropriate reimbursement. Maintains organized and accurate documentation of all collection activities, including communication logs, payment arrangements, and collections correspondence. Stays up to date with relevant insurance regulations, billing guidelines, and industry changes, ensuring compliance with all applicable laws and regulations. Adheres to privacy and confidentiality policies when handling sensitive financial and personal information. Establishes and maintains positive and professional relationships with clients, insurance companies, and other stakeholders involved in the payment process. Communicates with clients regarding their financial responsibilities, payment options, and any outstanding balances. Participate in other projects or duties as assigned. We are excited to speak to someone with the following... High School Diploma required. Zero (0) plus years of experience. Or equivalent combination of education and/or experience. Familiarity with insurance verification, authorization, and claims submission processes. Proficient knowledge of medical billing codes, including CPT/HCPCS and ICD-10. Proficiency in using electronic billing systems and software. Excellent attention to detail and accuracy. Effective problem-solving and negotiation skills. Strong written and verbal communication skills. Ability to handle confidential and sensitive information with discretion. Exceptional organizational and time management abilities. Familiarity with HIPAA regulations and compliance. Experience using HHA Exchange preferred. Pay: $16.36/hr - $20/hr Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Attention to Detail
Problem-Solving
Negotiation Skills
Written Communication
Verbal Communication
Organizational Skills
Time Management
Insurance Verification
Authorization Processes
Claims Submission
Medical Billing Codes
Electronic Billing Systems
HIPAA Regulations
Billing Discrepancies
Client Communication
Data Entry
Direct Apply
Posted 5 months ago

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