Modivcare

Lead product strategy and execution for NEMT fulfillment and network automation platforms. | Requires 10+ years product management experience in enterprise software or related fields with strong skills in API integrations, automation, and stakeholder management. | Modivcare is looking for an experienced Senior Product Manager, NEMT Fulfillment & Network Automation to join our team. As a Senior Product Manager, you will own the strategy, roadmap, and execution for products that power non-emergency medical transportation (NEMT) fulfillment and provider network automation. This role partners closely with engineering, operations, provider network teams, transportation partners, vendors, and business leaders to deliver scalable solutions that improve automation, operational efficiency, network performance, and member access to care. This role… • Own the product strategy and roadmap for the NEMT fulfillment orchestration and network automation platform. • Partner with engineering teams to translate complex operational and technical challenges into scalable product capabilities. • Lead product discovery efforts by working with operations, provider network teams, transportation partners, vendors, and clients to identify opportunities for automation and service improvement. • Define, prioritize, and deliver initiatives that improve fulfillment reliability, provider assignment, network performance, and operational efficiency. • Develop clear product requirements, user stories, business rules, acceptance criteria, and success metrics for complex automation and integration initiatives. • Partner with engineering and architecture teams to support API integrations, vendor platforms, rules engines, data flows, and fulfillment automation capabilities. • Collaborate with internal and external stakeholders to improve provider network performance, partner integrations, and transportation fulfillment workflows. • Analyze operational, network, and product performance data to identify trends, prioritize investments, and measure business outcomes. • Monitor product performance through key operational and technical metrics, including automation rates, assignment success, provider utilization, on-time performance, trip completion, API health, and operational exceptions. • Balance customer experience, operational performance, engineering capacity, technical feasibility, cost, and business priorities when developing and maintaining the product roadmap. • Lead cross-functional planning and prioritization activities across Product, Engineering, Operations, Data, Provider Network, and external vendor partners. • Support AI-enabled and specification-driven product delivery by providing clear product context, detailed requirements, measurable outcomes, and iterative delivery plans. • Drive change management activities that support successful product adoption across internal users, providers, vendors, and transportation partners. • Communicate product strategy, roadmap updates, risks, and business outcomes to leadership and key stakeholders. • Lead projects and perform other duties as assigned. We are interested in speaking with individuals with the following… • Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, Healthcare Administration, or a related field required. • Ten (10) plus years of progressive product management experience delivering enterprise software, marketplace, logistics, transportation, healthcare technology, or operations-focused products. • Experience leading complex, cross-functional product initiatives from strategy through delivery. • Experience working with APIs, system integrations, vendor platforms, and data-driven products. • Experience supporting fulfillment, logistics, transportation, provider network, marketplace, or operational automation solutions preferred. • Or equivalent combination of education and/or experience. • Strong product management expertise, including product discovery, roadmap development, prioritization, and requirements definition. • Demonstrated ability to translate complex operational workflows into scalable product capabilities. • Strong analytical skills with the ability to use operational and business data to drive product decisions. • Experience defining and measuring KPIs, product success metrics, and operational performance indicators. • Working knowledge of API integrations, data flows, systems architecture concepts, and platform-based product development. • Ability to develop clear, testable product requirements, business rules, workflows, and acceptance criteria. • Excellent collaboration and stakeholder management skills with the ability to influence technical and non-technical partners. • Strong communication and presentation skills with experience engaging executive leadership. • Experience working with engineering teams using Agile product development methodologies. • Ability to manage competing priorities while balancing customer needs, operational goals, technical constraints, and business value. • Strong problem-solving, organizational, and strategic thinking skills. • Experience supporting automation, workflow optimization, provider network management, or transportation operations is highly desirable. • Passion for improving member access to care through innovative, data-driven product solutions. Salary: $133,300-170,000 This role is bonus eligible based on individual and company performance. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs.

Lead architecture and delivery of complex distributed systems, mentor engineers, and ensure system reliability. | Bachelor's degree and 8+ years experience with strong system design, Microsoft Azure, and AI-assisted development tools. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! We are seeking a highly experienced Software Engineer IV to serve as a senior technical leader responsible for architecting and delivering complex, distributed systems while contributing to adoption of AI-assisted development tools and processes. This role combines deep expertise in system design with the ability to leverage modern AI-powered development tools to improve engineering productivity, code quality, and delivery speed. The ideal candidate will shape both system architecture and how engineering teams effectively integrate AI into their daily workflows. This role… System Architecture & Design Leadership Lead the architecture and design of complex, distributed systems Define scalable, resilient, and secure architectures aligned with long-term business objectives Design APIs, microservices, and event-driven systems using modern cloud-native patterns in Microsoft Azure Conduct architecture reviews and enforce design standards and best practices Identify and mitigate technical risks, bottlenecks, and scalability constraints Software Development & AI Adoption Design and implement high-quality, performant, and maintainable systems Lead delivery of complex initiatives spanning multiple services and teams Develop resilient solutions leveraging cloud-native capabilities (e.g., Azure App Services, Cosmos DB) Solving highly complex technical problems requiring deep expertise and innovation Drive adoption of AI-assisted software development tools (e.g., Codex, Spec-Kit, MCP servers) while maintaining code quality and security Stay current on emerging trends in AI-assisted development, cloud-native architectures, and engineering productivity tools Champion a culture of continuous improvement and technical excellence System Reliability & Operational Excellence Design systems with built-in observability using tools such as Azure Application Insights, and Log Analytics Implement monitoring and alerting system health and performance Lead performance optimization, capacity planning, and cost efficiency improvements Participate in incident response and lead root cause analysis Leadership & Collaboration Collaborate across engineering, DevOps, QA, and product teams to define requirements and deliver projects Partner with engineering leadership to integrate AI capabilities into the software development lifecycle Mentor engineers in technical design, development best practices and effective use of AI development tools We are interested in speaking with individuals with the following… Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) 8+ years of software engineering experience with strong system design expertise Proven experience architecting and delivering complex, distributed systems Experience building and operating solutions in Microsoft Azure environments Hands-on experience using AI-assisted development tools (e.g., Codex, GitHub Copilot or similar) Strong programming skills in one or more languages (e.g., C#, Java, Python, Go, TypeScript) Deep understanding of microservices, APIs, and distributed systems Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions) Preferred Qualifications Experience with rolling out AI-assisted development tools at scale within engineering organizations Azure certifications (e.g., Azure Solutions Architect, Azure Developer) Experience with Infrastructure as Code (e.g., Pulumi, Terraform) Experience working in regulated environments (e.g. Healthcare, FinTech) Salary: $116,700-$160,400 This role is bonus eligible based on individual and company performance. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Lead product strategy and roadmap execution with cross-functional teams to achieve business goals. | Bachelor's degree and 10+ years in product management with proficiency in relevant tools and strong analytical skills. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is responsible for leading the development and execution of complex product strategies. This includes overseeing multiple products or a single highly strategic product, guiding cross-functional teams, and ensuring the products’ commercial success and alignment with the company’s strategic goals. In addition this role demands a deep understanding of the market, competitive landscape, and customer needs This role… Product Vision and Strategy Owns accountability for the overall team and product success. Defines and shares product vision, aligned with the goals of the business and is accountable to business leaders. Defines business value & OKRs (Objectives & Key Results) Defines and executes product roadmap aligned with business objectives and customer needs. Exhibits exceptional ability in defining and communicating a compelling, long-term vision for the product that sets the direction for the market. Crafts and implements a comprehensive strategic plan that encompasses market trends, competitive analysis, and innovation opportunities. Mentors and guides Product Managers in strategic thinking and execution, fostering a strategic mindset across the product team. Performance Measurement Outcome Identification, Reporting, & Communications Utilizes data analytics tools and platforms to analyze product performance and user behavior. Generates insights and recommendations to optimize product features, user acquisition, and engagement. Defines success metrics to measure feature effectiveness. Leads the evaluation of product performance across a broader portfolio or more complex products, identifying trends, challenges, and opportunities for growth. Guides Product Managers in setting and achieving performance goals, leveraging deep insights to drive strategic improvements. Advocates for investments in areas with the highest impact on performance and aligns initiatives with long-term business objectives. Manages relationships with key stakeholders across the organization, including senior leadership, to align product strategy with business goals. Drives consensus and resolves conflicts among stakeholders with competing priorities, ensuring strategic alignment and buy-in for product initiatives. Monitors product performance post-launch and iterates based on user feedback. Customer Advocacy, User and Market Research Maintains deep understanding of the competitive landscape and the needs of the target market, and using this knowledge to inform product development decisions. Communicates regularly with stakeholders, including customers and internal teams to gather feedback, pain points, opportunities, and incorporates it into the prioritized feature backlog and roadmap. Conducts competitive analysis, and customer feedback to identify product opportunities. Identifies business opportunities through direct engagement with clients, other external stakeholders, and market research. Leads and designs user research studies. Applies user research results. Exhibits mastery in leading comprehensive market research initiatives that drive strategic product decisions. Has a deep understanding of market dynamics, customer segmentation, and competitive landscapes. Utilizes advanced analytical skills to interpret market data, forecast future trends, and identify new opportunities for innovation and growth. Leads in-depth customer research and analysis to uncover deeper insights into customer behavior and trends. Advocates for customer needs in strategic discussions, ensuring that product decisions across multiple products or a product line align with delivering superior customer value and experience. Guides Product Managers in developing a customer-centric approach to product development. User-Centered Design Supports the development of User Personas based on market research and customer feedback. Champions user-centered design approach, collaborating with design teams to create intuitive and seamless user experiences. Solution Ideation Works with the team to find the best solution option based on tradeoffs. Requirements Gathering and Backlog Refinement Creates and maintains Product backlog, including epics and feature level decomposition for sprint planning. Prioritizes Epics and features from backlog to be delivered. Prioritization & Road mapping Takes a high-level approach to roadmap planning, incorporating market trends, competitive analysis, and customer insights into strategic roadmap decisions. Leads the prioritization of initiatives to drive product growth and innovation. Mentors Product Managers on effective roadmap planning and adjustment strategies. Works across multiple products or product lines, ensuring coherence in strategic direction. Fosters strong relationships with stakeholders and serves as a point of contact for product-related discussions and decision-making. Agile Delivery Drives product development process using Agile methodologies, including backlog management, sprint planning, and sprint reviews. Participate in key sprint events, including sprint planning, backlog refinement, and review/demos. Go To Market Oversees and refines go-to-market strategies across multiple products or product lines, ensuring that plans are strategically aligned with market opportunities and business goals. Provides guidance and support to Product Managers in their go-to-market activities, ensuring consistency in messaging and positioning. Analyzes market feedback post-launch to inform future strategy adjustments and product iterations. Develops go-to-market strategies. Collaborates with marketing and sales teams to drive product adoption and customer success. Cross-Functional Leadership & Continuous Improvement Elevates cross-functional collaboration by aligning multiple teams and departments around strategic initiatives and product goals. Mentors Product Managers in navigating organizational dynamics and building effective relationships across functions. Drives consensus and action towards shared objectives, leveraging deep product knowledge and strategic insight. Provides Suggestions to improve policies and procedures. Risk Management Takes a strategic approach to risk management, considering long-term risks affecting the product line or portfolio, such as changes in market dynamics, regulatory challenges, and technological advancements. Leads the development of comprehensive risk mitigation plans and advises on risk management best practices. Guides Product Managers in identifying and addressing risks at the product level. May Lead projects and perform other duties as assigned. We are interested in speaking to individuals with the following… Bachelor’s degree required. Ten (10) plus years product management, consumer, or enterprise-level product management. Experience with JIRA, Confluence, Figma, AHA, Amplitude and/or Tableau tools required. Marketing experience preferred. Scrum/Agile certification preferred. Or equivalent combination of education and/or experience. Strong analytical skills and passion for analyzing products, competitors, and market dynamics. Comprehensive understanding of agile methodologies. Scrum / agile certification a plus. Excellent collaboration and interpersonal skills to work with internal and external stakeholders. Proven ability manage product functionality prioritization and handle complex problems with minimal supervision. Metrics-oriented and customer focused, with presentation skills across stakeholder group across executive team, business leadership and product development teams Exceptional written and verbal communication skills. Ability to work effectively with geographically distributed teams. Ability to write decompose product capabilities functional specifications into logical groupings (e.g. epics, features, user stories). Proficiency in Microsoft Office packages is required. Accountability: Keen sense of ownership and responsibility for the product's success. Ensures commitments are met and takes charge of decision-making processes. Critical Thinking: Ability to analyze situations, identify potential problems, and develop innovative solutions. Can evaluate trade-offs and make decisions that balance short-term needs with long-term strategy. Scheduling: Skilled in planning and prioritizing work to meet deadlines and achieve goals. Understands how to balance team capacity with product needs to ensure timely delivery. Strategic Thinking: Ability to develop long-term visions and strategies for products. Market Research: Skills in conducting and analyzing market research to inform product decisions. Customer Insights: Proficiency in gathering and interpreting customer feedback and behavior. Analytical Abilities: Strong analytical skills for evaluating data, KPIs, and market trends. Communication: Excellent verbal and written communication skills for articulating product vision and strategies. Leadership and Influence: Ability to lead and influence cross-functional teams without direct authority. Stakeholder Management: Competence in managing and aligning stakeholder expectations. Technical Acumen: Understanding of the technical aspects relevant to the product and ability to communicate effectively with engineering teams. Agile Methodologies: Knowledge of Agile development processes and how to work within them. Financial Acumen: Ability to manage budgets, forecast revenue, and understand financial implications of product decisions. Project Management: Skills in planning, scheduling, and keeping projects on track. User Experience (UX) Understanding: Insight into UX principles to ensure the product meets customer usability and satisfaction. Adaptability: Flexibility to adapt to changing market conditions and business needs. Emotional Intelligence: Awareness and regulation of personal emotions and understanding others' emotions to enhance team collaboration and customer relations. Salary: $133,300.00–$179,900.00/annually This role is bonus eligible based on individual and company performance. Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Serve as first contact for members to resolve concerns and manage transportation reservations with accurate documentation. | Requires high school diploma and 6 months customer service experience, with specific location and home setup requirements. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! MUST LIVE IN VIRGINIA Required Start date: 6/2/26 Shifts include Monday - Friday, Sunday - Thursday & Tuesday - Saturday Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. ***WORK FROM HOME REQUIREMENTS*** High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to provide proof of a speed test. Ability to directly hardwire to your modem Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely. Attend 100% of training, on camera for the first 30 days of employment. In this role, you will... Receive and document customer concerns while ensuring all relevant information is correct in a timely manner Ensure all company procedures are followed Ensure accurate trip data is input in our systems Demonstrate a personal commitment to producing high-quality work Refer unresolved customer grievances to designated department for further investigation and resolution Multitask effectively and efficiently to extract necessary information from multiple systems Review and educate members on our services and their insurance coverage. Support a 24/7/365 contact center environment; schedules may include nights, weekends, and holidays, including company-recognized holidays. Holiday coverage is required. We are excited to speak to someone with the following... High School Graduate or General Education Degree (GED) 0-2 years of related experience 6+ months contact center experience OR customer service experience Strong organization skills, written, and verbal communication skills. All system documentation will be in English Can type 35wpm or more Answer a high volume of calls up to 100+ calls per day Proficiency in Microsoft Office Suite Ability to talk and type simultaneously in a clear and concise manner while interacting with customers Work overtime as required Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment. Pay Rate- $14.00/hr Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Leading and managing a DevOps team, overseeing cloud infrastructure, and implementing automation and security strategies. | Requires 6+ years in DevOps or related roles, 2+ years in leadership, hands-on Azure experience, and familiarity with CI/CD and IaC tools. | Job Description: • Leads and manages the DevOps team, including hiring, mentoring, and performance evaluations. • Defines and executes the DevOps roadmap aligned with organizational goals. • Oversees the design, deployment, and management of cloud infrastructure in Microsoft Azure, ensuring high availability, performance, and cost efficiency. • Guides the implementation of Infrastructure as Code (IaC) using Pulumi and other modern tools. • Aligns with engineers and leaders responsible for on-premises infrastructure on cloud migration planning and execution. • Ensures robust CI/CD pipelines and automation strategies to streamline software delivery. • Establishes and enforces security best practices, compliance standards, and proactive vulnerability management. • Collaborates with development, QA, and operations teams to improve workflows and release processes. • Monitors system health, reliability, and cost efficiency; drives continuous improvement initiatives. • Maintains clear and comprehensive documentation for infrastructure and deployment processes. • Stays current with industry trends and emerging technologies to inform strategic decisions. • Determining appropriate resourcing of staff to achieve goals and objectives. • Building an effective leadership team through mentoring and formal education. • Defining annual Key Performance Indicators aligned with corporate goals. • Managing and coaching team members on performance gaps, career development, onboarding, performance management, succession planning, employee relations, and compensation. • Leading initiatives to promote high employee satisfaction and retention. • Managing team budgets and initiating corrective actions as needed. Requirements: • Bachelor's degree in computer science, engineering, or a related field required. • Six (6) plus years of experience in DevOps or a related role. • Two (2) plus years of leadership responsibility. • Or equivalent combination of education and/or experience. • Hands-on experience with Azure cloud platform. • Strong knowledge of CI/CD tools (e.g., Jenkins, Azure DevOps). • Familiarity with IaC tools (Pulumi, Terraform). • Excellent leadership, communication, and collaboration skills. • Ability to balance strategic planning with technical oversight. • Experience managing multi-cloud environments. • Background in on-premises systems administration and cloud migrations. • Solid understanding of networking concepts and protocols. • Relevant cloud certifications (e.g., Azure DevOps Engineer Expert, Azure Solutions Architect). Benefits: • Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post --Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Provide clerical and administrative support to HR, manage recruitment processes, maintain personnel and benefit files, assist with onboarding and exit interviews, and support HR projects. | High school diploma with 1+ years HR experience, strong organizational and communication skills, proficiency in Microsoft Office, confidentiality, and familiarity with HRIS/HCM systems preferred. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced HR Coordinator II to join our team. In this role, you will provide general clerical and administrative support to the Human Resources department, ensuring a high level of service to internal stakeholders and employees across various HR processes. This role… Maintains employee confidence and protects operations by keeping human resource information confidential. Assists the Human Resources Manager with the 30-, 60-, and 120-day new hire follow-up process. Manages internal requisitions and supports unemployment claims by retrieving data from the human capital management system and assisting with form completion. Conducts exit interviews with team members up to the Lead level and communicates feedback to management. Supports new hire orientation, including the I-9 process, preparation of new hire packets, and coordination with IT for account setups. Participates in HR-related projects and manages the temporary employee conversion process. Maintains personnel files (active and terminated), benefit files, and I-9 documentation in compliance with federal and state regulations. Oversees HR filing and archiving processes, including purging and storing files per HR record retention guidelines. Assists with the recruitment process, including interview scheduling, reference checks, background investigations, offer letter drafting, applicant correspondence, and managing the recruiting email inbox. Helps establish applicant recruiting requirements by analyzing assessment results and interview responses, aligning qualifications to job requirements. Participates in hiring decisions for Customer Service Representatives. Assists with performance management procedures and prepares reports on general HR activity. Contributes to additional projects and performs other duties as assigned. We are interested in speaking with individuals with the following… High School Diploma required. One (1) plus years of experience, or equivalent combination of education and/or experience. Effective organizational and multitasking skills, with the ability to prioritize and meet deadlines. Meticulous attention to detail and accuracy. Excellent verbal and written communication skills. Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. Familiarity with HRIS/HCM systems (e.g., Workday) and applicant tracking systems is a plus. Exposure to employment laws and regulations is desirable. Full understanding of HR functions and best practices. Salary: $18.81 - $25.40 per hour Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

The Graphic Designer III is responsible for producing brand compliant graphics for various materials including proposals, reports, and marketing initiatives. This role involves collaborating with creative personnel and subject matter experts to develop original graphical elements and ensure compliance with brand standards. | Candidates must have a bachelor's degree in graphic design and at least five years of experience in creating business proposal marketing communications graphics. Proficiency in Adobe Creative Suite and web layout/content management software is also required. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is responsible for working cross functionally to produce brand compliant graphics for use in proposals, reports, training, presentations, websites, operations, and marketing materials. This role… Freehands and utilizes computer software, prepare technical and non-technical visual presentations through designing art, and copy layouts for publication. Partners with creative personnel, marketing, and other graphic professionals to gather information and materials needed for design. Illustrates established design concepts by designing a rough layout of art and copy regarding arrangement, size, type size, style, and related aesthetic concepts. Prepares finished copy and art by operating typesetting, printing, and similar equipment. Assists with the coordination of photography, artwork, and printing. Focuses on developing original graphical elements and revising/customizing current graphics. Ensures compliance with and proper execution of the organization's brand standards by developing marketing and proposal deliverables within approved branding and communication areas. Promotes the brand strategy to company staff with brand and image development, when appropriate Enhances graphically the impact of marketing initiatives and deliverables with custom layouts and graphics. Creates original graphical elements for technical and non-technical content for proposals and marketing-related materials. Maintains and update materials in the proposal management image library promptly. Works with/interview subject matter experts from different areas of the company to conceptualize and render graphical elements/designs for proposals and marketing-related materials. Suggests and help implement content and formatting changes to our sites and documentation to maximize their effectiveness with all target audiences. Interfaces with all levels of internal staff and management, along with some interaction with external resources to develop proposal content and participate in document production. Works with the organization's IT team to manage and update the company website, if required. Participates in other projects or duties as assigned. We are interested in speaking to individuals with the following… Bachelor’s degree in graphic design required. Five (5) plus years of experience in creating business proposal marketing communications graphics, developing web graphics, setting up/updating web content for printing, and document design/formatting. Experience with knowledge (document) management tools. Experience working with various web layout/content management software packages. Experience designing website content and layout. Strong working knowledge of web layout and content management software. Working understanding of various web media including Flash, audio, video, and animated graphics. Experience with healthcare services proposals, preferably Medicaid and managed care-related proposals Or equivalent combination of education and/or experience. Advanced knowledge of and utilizes applications such as Photoshop, InDesign, Illustrator, Adobe Creative Suite, and HTML. Demonstrated creative thinker and idea generator Demonstrated success in contributing to winning competitive proposals and marketing materials. Proven ability to work with website developers to create rich, interactive websites. Attention to detail and commitment to quality. Excellent communication and interpersonal skills as daily interaction with all levels of management will be required. Self-starter and able to work independently with minimal supervision and broad direction. Ability to multi-task, prioritize, manage workload, and meet deadlines. Salary: $69,900.00 - 94,400.00 Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

The Software Engineer IV will lead all stages of the software development lifecycle, including design, implementation, testing, and maintenance of software applications. This role involves collaborating with stakeholders to implement software solutions and ensuring the final product meets user needs. | Candidates must have a Bachelor's Degree in Computer Science or a related field and at least seven years of relevant industry experience. Previous experience in the healthcare or insurance industry is preferred. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for an experienced Software Engineer IV to join our team. In this role, you will be responsible for the design, development, and support of new software applications. You will work closely with business stakeholders and IT support staff to implement software solutions, document requirements, and ensure the final product meets user needs. This role… Leads all stages of the software development lifecycle, including design meetings, data layouts, implementation, testing, deployment, and maintenance. Architects software solutions and prepares functional and design documentation, including user requirements, unit test plans, and user documentation. Participates in code reviews, conducts unit and functional testing, and partners with QA to resolve bugs. Develops new software using various programming and scripting languages, business process toolsets, and data modeling/reporting tools. Maintains and enhances business applications in both client-server and web-based environments. Collaborates with stakeholders to set policies for coding, review, and design. Provides technical expertise to support teams in resolving customer issues. Works within an agile development methodology and performs the role of scrum master. Identifies and resolves software performance issues. Delivers product demonstrations to leadership and stakeholders. Conducts periodic technology overview and training sessions. May lead projects and perform other duties as assigned. Occasional business travel may be required. We are interested in speaking with individuals with the following… Education & Experience: Bachelor's Degree in Computer Science, MIS, or related technical field required. Seven (7) plus years of related industry experience required. Previous experience in the healthcare or insurance industry preferred. Or equivalent combination of education and/or experience. Technical Skills: Expert in React Native with a proven track record of building and maintaining mobile applications for both iOS and Android. Proficient in React and familiar with AI-assisted development tools and workflows (preferred). Strong familiarity with backend services, REST APIs, and AWS cloud infrastructure. Experience with CI/CD pipelines, source control (Git), and branching strategies. Solid understanding of testing frameworks, test-driven development, and automated QA practices. Knowledge of performance monitoring, mobile analytics, and observability tools. Bonus: Exposure to HIPAA compliance, secure data exchange, and healthcare interoperability. Proficient in enterprise relational databases (MS SQL Server, Oracle, or DB2). Strong familiarity with UI technologies including HTML, CSS, JavaScript, TypeScript. Strong familiarity with Figma UX/UI design tool. Additional Skills: Strong problem-solving and analytical capabilities. Effective verbal and written communication skills. Demonstrated success collaborating across departments. High responsiveness to evolving business needs. Recognized as a subject matter expert on software tools and release processes. Salary: 116,700.00 - 160,400.00 Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

The Billing Coordinator I is responsible for ensuring timely and accurate payment for services rendered and managing accounts receivable. This role involves effective communication with payers, clients, and other stakeholders to resolve billing discrepancies and maintain accurate billing records. | A High School Diploma is required, along with familiarity with insurance verification and medical billing codes. Candidates should possess strong communication skills and the ability to handle confidential information with discretion. | Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modivcare is looking for a Billing Coordinator I to join our team! This position is responsible for ensuring timely and accurate payment for services rendered, managing accounts receivable and engaging in effective communication with payers, clients, and other stakeholders. You will... Monitors and manages accounts receivable, ensuring the timely collection of payments for services provided. Reviews and analyzes outstanding accounts, identifying delinquent or unpaid invoices, and taking appropriate actions to resolve outstanding balances. Utilizes electronic billing systems and software to track and update payment information, maintain accurate billing records, and generate reports as needed. Collaborates with the billing team to ensure accurate and complete claim submissions, resolving any billing discrepancies or errors. Maintains updated records of insurance information, ensuring accuracy and completeness. Supports the Revenue Cycle Management team with all efforts related to Revenue Cycle and billing, collections, and Electronic Visit Verifications (EVV). Adapts to changes in work responsibilities as required with changing and shifting priorities and focus. Monitors rejections from portals to ensure billing reprocessing is identified timely, including EVV where necessary. Works as a liaison between the internal billing team, Central Operations and authorizations to correct errors and verify service. Provides system updates, weekly audits and data entry support to correct errors so that the completed visits are eligible for billing. Monitors AR related to service authorizations to ensure payment. Troubleshoots any problems, concerns, difficulties with the system and communicates to Supervisor or Manager. Follows SOX compliance within systems as outlined. Watches for potential fraud to reduce incorrect billing. Audits and validates all billing functions. Maintains and grows skillset in various tools utilized for billing. Responds to billing inquiries from clients, insurance companies, and other relevant parties, addressing concerns, providing explanations, and resolving disputes in a timely manner. Investigates and resolves billing discrepancies or claim denials, working closely with payers and the billing team to facilitate appropriate reimbursement. Maintains organized and accurate documentation of all collection activities, including communication logs, payment arrangements, and collections correspondence. Stays up to date with relevant insurance regulations, billing guidelines, and industry changes, ensuring compliance with all applicable laws and regulations. Adheres to privacy and confidentiality policies when handling sensitive financial and personal information. Establishes and maintains positive and professional relationships with clients, insurance companies, and other stakeholders involved in the payment process. Communicates with clients regarding their financial responsibilities, payment options, and any outstanding balances. Participate in other projects or duties as assigned. We are excited to speak to someone with the following... High School Diploma required. Zero (0) plus years of experience. Or equivalent combination of education and/or experience. Familiarity with insurance verification, authorization, and claims submission processes. Proficient knowledge of medical billing codes, including CPT/HCPCS and ICD-10. Proficiency in using electronic billing systems and software. Excellent attention to detail and accuracy. Effective problem-solving and negotiation skills. Strong written and verbal communication skills. Ability to handle confidential and sensitive information with discretion. Exceptional organizational and time management abilities. Familiarity with HIPAA regulations and compliance. Experience using HHA Exchange preferred. Pay: $16.36/hr - $20/hr Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!