Mobility Works

Manage customer interactions, schedule service and rentals, and coordinate vehicle maintenance and repairs. | High school diploma or GED, excellent customer service skills, and strong communication abilities. | MobilityWorks, serves the disabled community with wheelchair accessible minivans, full-size vans with lifts, as well as commercial fleet vehicles. Our mission is to provide wheelchair users with the mobility, independence, and personal freedom they desire. Keep reading to see how you can join the team leading this effort!    MobilityWorks is seeking a Service Administrator. We provide a great work-life balance with regular business hours so you can be home spending time with family or doing what you love most! BE THERE- MobilityWorks believes that every team member is an important part of the MobilityWorks team, and we value the skills, efforts, and contributions made by each member of our team. We believe in our mission and make every effort to live our core values.   What you get to accomplish:  Professionally greet customer when they enter the building. Answer phones & direct calls professionally for Service and Rental Department. Cashier for Service Department. Submit Warranties. Scheduling for the Service Side. Invoicing Commercial Clients. Manage the vehicle rental department, schedule rentals, train rental clients on the use of the adaptive equipment, prepare contracts, invoice, prepare and file all related paperwork on a monthly basis. Manage the vehicle maintenance and schedule repairs as needed for the Rental Fleet. Coordinate service valet pick up, delivery, and service rental units. What you should possess:  High school diploma or GED required. Excellent customer service skills and experience is required. Solid verbal, written, and interpersonal communication skills are required.   What We offer you: Work/Life Balance – Hours of operation 8-5, Monday - Friday, no late nights, No weekends! Competitive Compensation Packages   Medical, Dental & Vision Insurance plan(s). Flexible Spending Account(s) 8 paid holidays, Personal Time Off, Social Responsibility Time. Employer Paid Benefits such as Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance. Employee Wellness Program 401(k) Retirement Plan options An incredibly rewarding experience in a team-centered environment.   Military Veterans are highly encouraged to apply!   We embrace diversity! Be part of an organization that invests in YOU! tyleave #sabbatical #servingnoticeperiod #availableforwork #careers #jobs #job #career #jobopportunity #jobopportunities #careeropportunities #immediatejoiners #careeropportunity #excitingopportunity

Oversee store operations, manage teams, and drive sales and customer satisfaction. | Requires 2-3 years of sales management experience, strong customer service skills, and proficiency in Microsoft Office; familiarity with Salesforce is preferred. | The General Manager holds the responsibility of executing the store operations playbook flawlessly, aiming to achieve the store's defined objectives. This role carries substantial influence over the company's revenue and significantly contributes to market expansion, representation, and the quality of customer relationships. These contributions align with company policies, processes, and procedures. • Supervise all facets of the store's operations, including consumer sales, commercial sales, and service operations. • Support the overall company objectives and ensure consistent messaging in alignment with Regional Sales and Service Managers to the store staff. • Provide store performance reports as required, utilizing Key Performance Indicators as outlined in Rhythm. • Identify local market opportunities and utilize corporate support to enhance business through localized marketing efforts. • Collaborate with the HR Department to recruit and retain qualified candidates to meet the store's staffing requirements. • Effectively manage team performance and provide coaching and mentorship to enhance effectiveness in each role. • Uphold customer treatment standards characterized by courteous and professional conduct, fostering complete customer satisfaction. • Promote a culture of training by participating in company training initiatives and fostering continuous learning. • Oversee and promote the sale of all company products and services across all company locations, involving all personnel. • Manage incoming leads generated by the Business Development Center to meet show rate and solution rate goals. • Accurately forecast unit sales and gross profit levels. • Collaborate with the Regional Sales Manager to review the GM Scorecard and identify focus areas. • Manage and maintain vehicle inventory in collaboration with the Inventory team. • Partner with the Service Manager to oversee service operations, including technician efficiency and overall billable hours. • Aim to achieve NPS results at or above the overall corporate average through our Solution Experience process. • Foster Employee Engagement by demonstrating leadership skills in support of our core values. • High school diploma or GED is a prerequisite. • 2-3 years of experience in sales management is essential. • Exceptional customer service skills and experience are mandatory. • Proficiency in Microsoft Office products and technical aptitude is required. • Demonstrated ability to work independently with minimal supervision is a must. • Strong computer skills with familiarity in SalesForce are preferred.