2 open positions available
Manage project timelines, budgets, and client relationships in a clinical research setting. | Requires 2+ years in project coordination or management, familiarity with clinical trial processes, and proficiency in MS Office. | About MMS MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating. Our mission is to deliver high-quality service and technology solutions - rooted in strong science and decades of regulatory experience - that will assist our clients in developing and marketing life-changing therapies to positively improve lives worldwide. MMS recognizes that a talented staff is what drives our business forward. Identifying and attracting top talent and continual training to strengthen core skills are essential to its core mission. At MMS, enthusiasm, collaboration, and teamwork are fostered, knowing that a global and diverse talent pool makes the company stronger. For more information, visit www.mmsholdings.com or follow MMS on LinkedIn. This position requires proven Project Management experience in support of Biometric deliverables (Data management, Biostatistics, Statistical Programming services). Job Responsibilities: • Understands various cost models and develops budgets for moderate complexity projects. • Ensures financial KPIs are achieved on assigned projects; invoices on-time and ensures alignment with the contracted payment schedule; updates revenue projections on assigned projects. Controls project scope via defined PM methodology and processes for change management. • Develops moderate complexity project timelines independently. • Performs advanced functions in MSP. Understands task constraints and conveys critical path milestones to the functional lead. Develops/input into strategies to help achieve timeline expectations. • Executes day-to-day activities during the course of a program/project including risk identification, issue escalation and resolution. Collaborates with functional line management to resolve any issues and trends. • Drives customer satisfaction and works to strengthen client relationships. Develops an account growth plan and consults with line manager to achieve a 10% revenue growth annually (minimum). Manages minimum one key account. • Participates in or leads bid defenses. • Proficient in Word, Outlook, PowerPoint, Excel. • Proficient in meeting facilitation including scheduling, development of agendas and meeting minutes; works with project leads to ensure meeting objectives are met. • Understands general requirements: ICH, 21CRF Part 11, and ISO 9001:2000. Requirements: • Bachelor's Degree required, or relevant work experience. • Minimum of 2 years' experience in project coordination or project management or similar field required. • Expert knowledge of scientific principles and concepts. • Proficiency with MS Office applications. • Hands-on experience with clinical trial and pharmaceutical development preferred. • Good communication skills and willingness to work with others to clearly understand needs and solve problems. • Excellent problem-solving skills. • Good organizational and communication skills. • Familiarity with current ISO 9001 and ISO 27001 standards preferred. • Familiarity with 21 CFR Part 11, FDA, and GCP requirements. • Basic understanding of CROs and scientific & clinical data/terminology, & the drug development process.
Manage territory, develop and execute sales plans, build long-term client relationships, and lead sales lifecycle activities. | 5+ years of related experience, industry knowledge in data services or clinical research, excellent communication skills, and experience with CRM systems. | About MMS MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating. Our mission is to deliver high-quality service and technology solutions – rooted in strong science and decades of regulatory experience – that will assist our clients in developing and marketing life-changing therapies to positively improve lives worldwide. MMS recognizes that a talented staff is what drives our business forward. Identifying and attracting top talent and continual training to strengthen core skills are essential to its core mission. At MMS, enthusiasm, collaboration, and teamwork are fostered, knowing that a global and diverse talent pool makes the company stronger. For more information, visit www.mmsholdings.com or follow MMS on LinkedIn. Job Overview Our team is growing – join us! We are currently looking to strengthen our Business Development team through the recruitment of a Director, Business Development to support our business development activities. As a member of a global team, you will secure and grow new business for MMS through professional, consultative, and proactive sales activities directed at decision-makers and decision influencers at existing and new customers. This position is primarily remote, but we are searching for someone local to the greater Boston, MA area. Essential Functions • Territory management : actively prospect and leverage potential new business opportunities within specified customer accounts. • Establish and execute a comprehensive sales plan for each target account within your territory. Ensure appropriate strategy / solution is proposed to the customer. • Identify and respond to customer needs to secure potential new business opportunities. Propose an appropriate strategy / solution to the customer and align MMS’s key differentiators and service offerings with the customer’s needs. • Actively lead all aspects of the sales lifecycle for all assigned accounts, from defining potential opportunities to capabilities meetings, proposals, and bid defence meetings. Lifecycle steps include follow-up related to the sale and drive completion of contractual documents. • Lead capabilities meetings and bid presentations comprising all aspects of MMS services and solutions. Educate the team participants in customer culture, operational needs / methods and sales techniques needed to close the sale. • Cultivate strong, long-term relationships with key decision-makers within accounts and develop in-depth knowledge of the customer organization. • Maintain high visibility within the customer organization and monitor satisfaction by communicating regularly with the customer. • Maintain visibility in the industry. This may include industry conferences and an active presence on social media (LinkedIn). • Adapt successful strategies and tactics to meet market demands and financial targets. Monitor actions and results against plans. • Establish and maintain effective, collaborative relationships with internal colleagues, including marketing, proposals / contracts and operational business leads to support specific client requirements and needs. • Maintain general knowledge of all MMS services. • Record all customer sales-related activities in the CRM system and prepare sales activity reports for management as required. Qualifications • 5+ years of related experience, including 3 years of relevant industry experience, preferably in data services (data management and biometrics) or a clinical research environment. • Knowledge of and experience in selling biometrics, regulatory submissions, and regulatory operations will be a distinct advantage. • Excellent oral and written communication skills. • Understands the life sciences industry (e.g., CROs, pharma / biotech, medical device), scientific & clinical data / terminology, and the drug development process. • Ability to work independently and as a team player. • Ability to establish and maintain effective working relationships with coworkers and clients. • Experience using a CRM system for the management and tracking of activities and opportunities (MS Dynamics experience a plus). • Excellent skills using Microsoft Office Suite : MS PowerPoint, MS Word, and MS Excel. #J-18808-Ljbffr
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