MMC Group

Provide remote customer service support for Medicaid and health plan enrollment using state portals and CRM systems. | Must have own computer, excellent English or Spanish communication skills, problem-solving ability, and ability to use online systems. | Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: • Medical, dental, and vision coverage • Life and disability insurance • Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job! MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Job Requirements Remote (Work From Home) Customer Service Representatives Needed in Maryland Start Date - November 12th, 2025! Are you ready to make a difference from the comfort of your own home? We're seeking dedicated and enthusiastic Work from Home (WFH / Remote) Customer Service Representatives (CSRs) in Maryland to join our team! This is your chance to help individuals and families access essential healthcare services. What We Offer: • Pay: $18.50/hour • Training: Comprehensive 3-week training from 9:30 am to 6:00 pm EST • Shift: Flexible availability between 8:00 am and 6:00 pm EST Job Overview: As a Remote (Work From Home) CSR, you'll provide crucial information and support to individuals, families, small group employees, and brokers. Your role involves assisting with eligibility, enrollment for Medicaid, and Qualified Health Plans through the State's Exchange. You'll use the State's eligibility and enrollment portal, CRM software, and other systems to deliver top-notch service to Maryland consumers. Requirements: • BYOD (Bring Your Own Device): Must have your own computer • Excellent communication skills in English or Spanish • Strong problem-solving abilities and a customer-centric mindset • Ability to navigate and utilize various online systems effectively Why Join Us? • Make a positive impact by helping people access essential healthcare services • Enjoy the flexibility of working from home • Receive comprehensive training to equip you for success • Competitive pay with opportunities for growth If you're passionate about providing exceptional customer service and want to be part of a supportive and dynamic team, we'd love to hear from you! Apply now to start your journey with us and make a difference in the lives of Maryland residents.

Provide information and assistance for Maryland Health Connection users, assist with Medicaid and Qualified Health Plans eligibility and enrollment, and utilize state systems to deliver high-quality service. | High school diploma or equivalent, minimum 6 months recent call center experience, strong organizational and communication skills, and specific computer and internet equipment requirements. | MMC is hiring Remote Customer Service Representatives to process Maryland Medicaid accounts. Position Details: • Location: Must reside in Maryland. • Start Date: 09/24/2025 • Pay: $18.50/hr. • Schedule: Monday to Friday, 9:30 am–6:00 pm EST • Training: First 3 weeks • Nesting: Following 4 weeks • Attendance: Perfect attendance required during training and nesting periods. Equipment Requirements: • Computer: Desktop or laptop with Intel Core i5 processor or higher, 8GB RAM, and at least 256GB hard drive. • No Celeron or Pentium processors. • MacBooks, Chromebooks, iPads, and tablets are not compatible. • Operating System: Windows 10 or 11 • Internet: Wired connection with minimum 100 Mbps download and 10 Mbps upload speeds. • Headset: Wired headset with microphone, USB connection preferred. • Camera: Required for training sessions. Application Steps: • Internet Speed Test: Use https://speed.cloudflare.com/ to verify your connection. • Computer Specifications: Confirm your device meets the processor and storage requirements. • Smartphone: Ensure you have an Android or Apple smartphone capable of installing necessary applications. • Headset: Verify you have a suitable wired headset. • Storage: Confirm at least 30GB of free space on your device. • Submission: Compile screenshots and information from steps 1–5 into a single email and send to jolds@mmcgrp.com for review. Qualifications: • High school diploma, GED, or equivalent. • Minimum 6 months of recent call center experience. • Strong organizational and communication skills. Responsibilities: • Provide information and assistance for Maryland Health Connection users. • Assist with eligibility and enrollment for Medicaid and Qualified Health Plans. • Utilize state systems to deliver high-quality service. Job Type: Full-time Pay: $18.50 per hour Benefits: • 401(k) matching • Flexible schedule • Paid time off Work Location: Remote