MI

Mimecast

13 open positions available

2 locations
1 employment type
Actively hiring
Full-time

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Showing 13 most recent jobs
MI

Software Delivery Ops Manager

MimecastAnywhereFull-time
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Compensation$124K - 186K a year

Ensure on-time delivery of software projects, optimize team performance, manage resources, and improve CI/CD processes. | Extensive experience in software delivery or technical project management, proficiency with Jira, knowledge of CI/CD tools, and agile environment expertise. | Software Delivery Operations Manager At Mimecast, we empower organizations with advanced cybersecurity solutions that protect communication and collaboration. As part of our Digital Transformation team, you’ll help advance our global corporate systems by improving, strengthening, and equipping our teams with cutting-edge technology capabilities. You’ll work with passionate DTO colleagues and make a real impact with IT to enable the organization to scale and grow. This position is in our Lexington offices outside of Boston, MA. and will have a weekly in-office presence with our hybrid work model. About the Role As a Software Delivery Operations Manager, you’ll play a pivotal role in ensuring the consistent, on-time delivery of software projects. You’ll optimize team performance, resource allocation, and CI/CD processes, all while fostering a culture of data-driven decision-making and continuous improvement. Key Responsibilities • Delivery Management: Ensure teams meet sprint/release commitments, track delivery metrics, and proactively address risks and impediments. • Resource & Capacity Planning: Forecast and allocate resources, optimize team utilization, and maintain transparency on capacity and commitments. • Work Intake & Backlog Management: Control development queue, enforce WIP limits, prevent scope creep, and keep backlog healthy and prioritized. • CI/CD & Deployment Excellence: Continuously improve CI/CD pipelines, reduce deployment friction, and increase deployment frequency and reliability. • Blocker & Dependency Management: Identify and remove impediments, manage cross-team dependencies, and escalate systemic issues. • Agile Facilitation: Lead Scrum/SAFe ceremonies, coach teams on agile best practices, and drive continuous improvement. • Collaboration: Work closely with PMs, BAs, and tech leaders to align priorities and support project planning. • Data-Driven Reporting: Implement dashboards, analyze trends, and report on delivery health, resource utilization, and key risks. • Tool Optimization: Administer Jira and recommend tools to enhance productivity and transparency. What We’re Looking For • Extensive experience in software delivery management or technical project management within technology-driven environments. • Proven ability to lead development teams to meet delivery commitments and scheduled milestones. • Expertise in resource allocation, capacity planning, and optimization. • Hands-on knowledge of CI/CD processes and tools (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps). • Strong background in agile environments; Scrum/SAFe certification is a plus. • Proficiency with Jira (admin-level experience), Microsoft Office, Google Sheets; Smartsheet experience a plus. • Exceptional analytical, problem-solving, communication, and leadership skills. • Adaptability and a passion for driving data-driven decisions in a dynamic environment. Success measures • On-time sprint/release delivery • Cycle time and deployment frequency/success • Resource utilization and team productivity • Delivery predictability and stakeholder satisfaction The base salary range for this position is 124K - 186K plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. #LI-LF1 Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Agile methodologies
Scrum/SAFe practices
Resource and capacity planning
CI/CD pipelines
Jira administration
Data-driven decision making
Verified Source
Posted 6 days ago
MI

Senior Deliverability & Compliance Manager

MimecastAnywhereFull-time
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Compensation$168K - 252K a year

Manage email deliverability, compliance, and anti-abuse efforts, lead a team of analysts, and collaborate across departments to ensure adherence to regulations and optimize email performance. | Proven experience in email deliverability, compliance, anti-abuse roles, strong understanding of email protocols and regulations, and leadership skills. | Senior Deliverability & Compliance Manager The Role As the Senior Deliverability & Compliance Manager, you will ensure the highest standards of email deliverability and compliance across Mimecast’s global operations. This role integrates technical expertise in email infrastructure with a deep understanding of anti-abuse, email security, and compliance regulations. You will lead a team of deliverability analysts, act as the company’s postmaster, and serve as the primary liaison with ISPs, blocklists, and regulatory bodies. Mimecast is a business email solution, not a marketing or bulk email platform. Why Join Our Team? “Become part of a dynamic team dedicated to protecting organizations from evolving email threats. At Mimecast, you’ll collaborate with experts across various fields, fostering a culture of curiosity and excellence. If you’re driven by solving problems and making an impact, this is the place for you.” – Hiring Manager What you will do: Deliverability & Anti-Abuse Management • Oversee and optimize email deliverability, sender reputation, and inbox placement for Mimecast customers. • Monitor and analyze deliverability metrics, bounce rates, spam complaints, and blocklistings. • Develop and implement strategies to improve inbox placement and resolve deliverability issues. • Serve as the primary contact for ISPs, anti-spam organizations, and blocklist operators. Compliance & Risk Management • Ensure email practices comply with global regulations (e.g., CAN-SPAM, GDPR, CASL) and industry standards. • Develop, implement, and maintain compliance programs and policies related to email and data privacy. • Conduct regular audits and risk assessments to identify and correct non-compliance or risks. • Stay current with evolving laws, regulations, and best practices; update internal policies as needed. Team Leadership & Training • Lead, mentor, and develop a team of deliverability and abuse analysts. • Provide ongoing training and guidance to internal teams on compliance requirements and deliverability best practices. • Foster a culture of compliance and operational excellence. Incident Response & Reporting • Investigate and resolve deliverability incidents, abuse complaints, and compliance violations. • Prepare and present regular reports on deliverability, compliance status, and risk mitigation efforts to senior leadership. Cross-Functional Collaboration • Work closely with Product, Engineering, Customer Success, and Legal teams to ensure alignment on compliance and deliverability initiatives. • Advise on new product features, customer onboarding, and policy changes from a deliverability and compliance perspective. What We Are Looking For: • Proven experience in email deliverability, compliance, or anti-abuse roles. • Strong understanding of email protocols (SMTP, DKIM, SPF, DMARC), anti-spam technologies, and regulatory frameworks. • Proven experience managing relationships with ISPs, blocklists, and regulatory agencies. • Excellent leadership skills with the ability to motivate and develop team members in a fast-paced environment. • Strong analytical and problem-solving skills, with the ability to prioritize tasks effectively. • Exceptional written and verbal communication skills, with a focus on collaboration and knowledge sharing. What We Bring: Join our Deliverability & Compliance team to accelerate your career journey, working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements. Mimecast offers formal and on the job learning opportunities, maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle, and importantly - working in cross functional teams to build your knowledge! Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person: • Fosters a culture of collaboration, communication, performance and learning • Drives innovation and creativity within and between teams • Introduces employees to priorities outside of their immediate realm • Ensures important interpersonal relationships and connections with one another and our community! The base salary range for this position is $168,000 - $252,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. #LI-GC1 Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Email deliverability
Regulatory compliance (GDPR, CAN-SPAM, CASL)
Anti-abuse and spam management
Email protocols (SMTP, DKIM, SPF, DMARC)
Relationship management with ISPs and blocklists
Team leadership and training
Incident response and risk assessment
Verified Source
Posted 6 days ago
MI

AI Transformation Engineering Director

MimecastAnywhereFull-time
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Compensation$168K - 252K a year

Lead AI transformation engineering efforts including assessing AI tools, designing data pipelines, collaborating with AI/data teams, deploying AI infrastructure, and promoting AI literacy. | 5+ years AI/ML and data engineering experience, technical proficiency in programming and cloud platforms, leadership experience, and strong communication skills. | AI Transformation Engineering Director - hybrid role based in Lexington, MA Mimecast is seeking a highly skilled and experienced Director of AI Transformation Engineering & Architecture to lead our efforts in AI transformation and AI/ML engineering related to implementation of AI Business initiatives within Mimecast. This role will focus on assessing and implementing AI tools, designing robust data pipelines, and collaborating with cross-functional teams to enhance our AI capabilities in driving innovation, enhancing operational efficiency and fostering a culture of data-driven decision-making across the organization. This role will operate within the Digital Transformation Office and will report directly to the VP of AI Transformation. What You'll Do: • Assess & Recommend AI Tools: Evaluate and recommend AI tools, platforms, and frameworks, balancing the decision between building in-house solutions versus purchasing existing technologies. • Data Pipeline & AI Architecture: Design and implement robust data pipelines that support the development and deployment of AI models, ensuring efficient data flow and accessibility. Work will include development on platforms such as Snowflake, dbt, Tableau, AWS AI-related technologies. • Collaboration with AI & Data Science Teams: Partner with AI and data science teams to align on project goals, share insights, and drive innovation in AI Transformation. • Collaboration with Data Engineers and IT: Work closely with data engineers and IT teams to ensure seamless integration and proper data flow across systems, facilitating effective AI model training and deployment. • AI Infrastructure Deployment & Scaling: Oversee the deployment and scaling of AI infrastructure to support ongoing and future AI initiatives, ensuring high availability and performance. • Performance Monitoring: Establish and maintain performance monitoring systems for AI models, ensuring they meet operational standards and continuously improve based on feedback and data analysis • AI Literacy: Collaborate with the team on championing AI Literacy at Mimecast using AI to achieve outsized returns in revenue and operational efficiency What You'll Bring: • Educational Background: BA/BS in Computer Science, Data Science, Engineering, or a related field. • Experience: Minimum of 5 years of experience in AI/ML and data engineering, with a strong focus on business value and increasing responsibility in leadership roles • Technical Skills: Proficiency in programming languages such as SQL, Python, or R,; experience with AI/ML frameworks (e.g., TensorFlow, PyTorch); and familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud), cloud data platforms (e.g Snowflake, dbt, Fivetran). • Data Management Expertise: Strong understanding of data architecture, data pipelines, and ETL processes, experience with Generative AI and related technologies, a plus (eg. AWS Bedrock, Pinecone, OpenSearch, etc) • Leadership Abilities: Proven track record of leading cross-functional teams and managing complex projects in a fast-paced environment. • Analytical Mindset: Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions. • Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. The base salary range for this position is $168,000−$252,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. #LI-ND1 Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

AI/ML frameworks (TensorFlow, PyTorch)
Programming (SQL, Python, R)
Cloud platforms (AWS, Azure, Google Cloud)
Data architecture and pipelines
AI infrastructure deployment
Leadership of technical teams
Performance monitoring of AI models
Verified Source
Posted 7 days ago
MI

Account Executive, SMB

MimecastAnywhereFull-time
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Compensation$112K - 168K a year

Develop and expand SMB accounts through strategic prospecting, relationship nurturing, and cross-sell/up-sell strategies, while managing sales pipelines and collaborating with internal teams. | Proven sales experience with SMB accounts, strong relationship-building skills, proficiency with CRM tools like Salesforce, and ability to work independently in a fast-paced environment. | At Mimecast, we're redefining cybersecurity and leading the charge in human risk management. We protect businesses from evolving threats, and you'll be at the forefront. Every customer you bring on board builds something bigger - for them, for us, for our communities, and for your career. Simply put - when we grow, you grow. We set you up to win. Top-tier enablement, smart coaching, and real insights mean you'll smash quotas, not just hit them. You get the tools and knowledge to sell with confidence, turning complex sales cycles into closed deals. Your career path? It's yours to shape. Compelling commission, clear progression, and chances to lead, specialize, or pivot - you decide what's next. Here, success isn't just about the deals you close. It's about your progress, your influence, your impact. Ready to push boundaries and accelerate your career? Let's make it happen. Are you driven to grow business and build strong relationships? Join us as an SMB Hybrid Account Executive, where you'll identify opportunities, close deals, and deliver tailored solutions to SMB accounts while driving revenue growth and retention. What You’ll Do: • New Business: Hunt and secure new SMB clients through strategic prospecting and consultative sales. • Account Growth: Develop and expand existing accounts with cross-sell and up-sell strategies. • Pipeline Management: Maintain accurate sales pipelines, deliver precise forecasts, and close deals efficiently. • Customer Relationships: Build and nurture relationships with decision-makers, acting as a trusted advisor to address customer challenges. • Collaboration: Partner with internal teams (e.g., Customer Success, Solution Engineers) and channel partners to deliver value-driven solutions. • Insights & Strategy: Leverage tools like Salesforce and Gong to track performance, refine strategies, and improve customer outcomes. What You’ll Bring: • Proven experience in sales, with expertise in SMB accounts and consultative selling. • Knowledge of cybersecurity or related industries is a plus. • Strong relationship-building, objection-handling, and entrepreneurial skills. • Proficiency with sales tools like Salesforce, Gong, and CRM platforms. • Ability to work independently in a fast-paced environment. • Ability to work in a hybrid model and come on-site to our Lexington, MA office. The US OTE range for this position is $112,000-$168,000 + benefits. This reflects the minimum and maximum target for new hire on-target earnings for this position. This position may also be eligible for other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Sales Strategy
Account Management
Customer Relationship Building
Consultative Selling
Pipeline Management
Verified Source
Posted 8 days ago
MI

Senior Project Manager, IT

MimecastLexington, MassachusettsFull-time
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Compensation$104K - 156K a year

Lead and deliver mid-to-large scale IT projects, manage stakeholder engagement, and oversee risk and change management to ensure successful project outcomes. | Proven experience as an IT or software development project manager with strong collaboration skills, proficiency in project management methodologies and tools, a relevant bachelor's degree or equivalent experience, and preferred certifications like PMP or Scrum Master. | Mimecast is a global leader in human risk management, email security, and cyber resilience. We empower organizations to work protected by delivering advanced threat protection, data governance, and business continuity solutions. Join our dynamic team and help shape the future of secure, scalable, and resilient technology solutions. We are seeking an experienced Senior Project Manager, IT to lead complex, high-impact technology initiatives. This role involves driving cross-departmental projects, delivering measurable business value, and mentoring emerging talent. If you’re passionate about leading transformative change and shaping the technology landscape, this is the opportunity for you. What You’ll Do: Strategic Project Leadership: Lead and deliver mid-to-large scale IT projects with cross-departmental engagement. Apply industry best practices in solution design, project scoping, and delivery methodologies. Contribute to annual roadmap planning, resource modeling, and project prioritization. Optimize project timelines by strategically aligning resources and managing dependencies. Business Value & Stakeholder Management: Provide expert guidance on business processes and systems across departments. Ensure shared project vision, objectives, and success criteria. Communicate progress, escalate risks, and coach stakeholders for successful outcomes. Facilitate stakeholder engagement and decision-making on critical dependencies. Risk & Change Management: Identify and resolve project risks and issues with effective mitigation strategies. Manage changes to project scope, timeline, and resources using change management processes. Monitor project activities to ensure alignment and timely task completion. What You’ll Bring: Proven experience as an IT Project Manager or Software Development Project Manager. Proven success in leading organizational change and delivering business outcomes. Expertise in managing multiple implementation workstreams in complex environments. Strong collaboration and communication skills with diverse stakeholders. Proficiency in project management methodologies (Waterfall, Agile, Hybrid) and tools like JIRA, Microsoft Project, or Smartsheet. Bachelor’s degree in Computer Science, IT, Business Administration, or related field (or equivalent experience). Preferred Skills & Certifications: PMP, Scrum Master, or Agile certifications (e.g., CSM, PSM, SAFe). Experience with enterprise-level technology implementations and digital transformation. Knowledge of IT infrastructure, SDLC, and cloud technologies. Strong analytical and problem-solving skills with attention to detail. Passion for coaching and developing emerging project management talent. The base salary range for this position is $104,000 - $156,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills. Final offers will reflect these considerations and may vary accordingly. #LI-DW1 Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. We save companies the embarrassment of awkward data slip ups by disrupting cybercriminal activity. We think fast, go big and always demand more. We work hard, deliver – and repeat. We grow with meaningful determination. And put success well within our reach. We empower each other, live by our values, and always deliver on our purpose. We push each other to be better and expect to be pushed back. This is a community of respect. Where everyone is counted.

Project Management
IT Project Leadership
Agile
Waterfall
Hybrid Methodologies
JIRA
Microsoft Project
Smartsheet
Risk Management
Change Management
Stakeholder Management
Business Process Improvement
Digital Transformation
Coaching and Mentoring
Direct Apply
Posted 12 days ago
MI

Sr. People Partner, GTM

MimecastAnywhereFull-time
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Compensation$104K - 156K a year

Support and develop HR programs, manage employee relations, and collaborate with HR teams to implement initiatives. | 3+ years HR experience, strong communication skills, knowledge of US employment laws, proficiency with HR systems like Workday, and project management abilities. | As a Sr. People Program Partner, you will be reporting into the Sr. Director, People Programs and HR Ops and will receive direction from and provide support to the HRBP Directors. You will also be working together with the team to support the Go To Market functions and general North America population, while collaborating with the wider HR & Center of Excellence teams. What You'll Do: • Provide general HR support and strategic partnership to the global business, with a primary focus in North America. • Collaborate with the HR Operations team to ensure all items are completed in an accurate and timely manner. • Build relationships with HR Centers of Excellence (COE) and other HR Business Partners. • Leverage prior experience in supporting general HR programming, including orientation, employee relations, exit processes, policy enforcement, etc. • Facilitate and support roll-out of COE programs, including employee engagement survey and action planning, performance management, compensation planning, rewards and recognition programs etc. • Develop and implement talent management and development programs, including succession planning, leadership development, and performance management. • Act as escalation point for employees and people managers who need assistance with general support, querieies, policies, etc. • Support with the delivery of accurate and timely transactional HR processes. • Own position management: manage & record all changes and provide reports on a frequent basis. • Support absence management to minimise absence rates and promote positive colleague relations. • With assistance from HR Ops, manage employee relations issues to ensure fair and reasonable approach aligned to internal and statutory procedures and above all we do the right thing by our people. • Collaborate across HR to create and cascade global HR programs within regional client groups in a way that is culturally aligned to location but as globally consistent as possible. • Participate & support in local CSR & Inclusion and belonging activities.​ • Utilize HR data and analytics to inform strategic decisions, measure program impact, and identify trends or areas for improvement. • Assist with project work as needed. • Support the team with any other reasonable duties as required. What You'll Bring: • 3+ years of relevant Human Resources experience, preferably at a high growth SaaS/Tech company • Excellent Communicator. Very strong written and oral communication skills who presents information in a concise yet compelling way along with an ability to interface effectively with senior leadership. Bring to the table an ability to present ideas and points of view with a level of comfort. • Conflict management skills with a working knowledge of US employment laws and regulations. • Hands-on, roll-up-the-sleeves working style. Gets things done. A self-starter, who can execute strong project management skills and can prioritise and multi-task. • Strong people skills. Ability to listen and understand while relating to a variety of personalities and points of view. Accurately assess people and situations determining the best solution for the business. Skilled at teamwork and collaboration across functions. • Ability to quickly gain an understanding of systems, experienced with Word, Excel, Outlook and PowerPoint as well HR systems like Workday. • Pragmatism and good judgment. Has a solid understanding of business models, organisations and people. Deals with situations in a logical and proactive manner. Knows when to ask for help. • Strong administration skills. The ability to work accurately, with attention to detail. • Ability to manage multiple priorities simultaneously and deliver results with excellence. • The flexibility and willingness to learn. The US base salary range for this position is $104,000 - $156,000 base + bonus + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits. Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered. #LI-ND1 Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

HR Program Management
Employee Relations
Talent Development
HR Data & Analytics
Project Management
Verified Source
Posted 13 days ago
MI

Senior Manager of Content Strategy

MimecastAnywhereFull-time
View Job
Compensation$128K - 192K a year

Lead and scale a content strategy team to develop editorial plans, manage content workflows, and align content with business goals across multiple formats and channels. | 10+ years in B2B content strategy or editorial leadership with experience managing editorial calendars, content workflows, remote teams, and applying analytics to optimize content performance. | We're looking for a Senior Manager of Content Strategy — a visionary content leader who can elevate our brand through editorial strategy, world-class storytelling, breakthrough copywriting, and scalable content systems. In this role, you'll oversee the development and implementation of a comprehensive content strategy—one that strengthens brand identity, engages our target audiences, and delivers measurable business outcomes. As part of the Integrated Communications team, you’ll lead a high-impact team responsible for editorial direction, thought leadership, brand copy and bringing our narrative strategy to life in service to the Mimecast brand. From sharp headlines to long-form storytelling, your team will drive content that builds brand credibility, influences audiences and deepens engagement. You’ll collaborate across the organization — partnering with product marketing, growth marketing, and customer advocacy— to bring the brand story to life, and to set the stage for the solution stories that follow. This role is about setting the tone for how we tell our story across every audience and channel in service to the brand, and partnering cross-functionally to tell our story at different stages of the journey (from ad copy to thought leadership). You’ll bring a strong POV on brand and voice, an instinct for editorial quality, and the operational chops to scale a high-performing content team. Just as critically, you’ll lead the development of a strategic editorial plan — identifying the themes, topics, and formats that resonate most with our audiences at every step of the buyer journey and aligning content efforts to business priorities. You embrace AI not just as a tool, but a creative partner. You know how to blend human creativity with AI-powered systems to drive both craft and efficiency at scale, without compromising voice, originality, or strategic intent. What You’ll Do: • Lead Content Management: Own and maintain a centralized editorial calendar that maps content across themes, formats, and campaigns to ensure consistency, timeliness, and strategic alignment. • Establish Scalable Content Workflows: Define and optimize content production processes, including briefing, review cycles, approvals, publishing, and performance tracking. • Drive Multi-Format Content Creation: Lead the production of content across video, case studies, blog posts, thought leadership, white papers, and digital assets. • Align Content with Business Strategy: Develop and execute a content strategy that supports brand goals and business objectives, including pipeline generation, brand awareness, and customer engagement. • Build Content Franchises: Launch and evolve branded editorial series or franchises that deepen audience engagement and position us as a thought leader. • Manage Teams and Partners: Direct remote writers, editors, designers, and agency partners to deliver high-quality, on-brand content on time and at scale. • Collaborate Cross-Functionally: Partner with product marketing, demand generation, web, and comms teams to ensure unified messaging and goal alignment. • Measure and Optimize: Monitor performance using content analytics, conversion data, and engagement metrics to inform ongoing strategy improvements. • Champion Editorial Excellence: Balance creativity and storytelling with editorial rigor, brand voice consistency, and audience value. What You’ll Bring: • 10+ years in B2B content strategy, editorial leadership, or brand marketing with a strong emphasis on content operations and storytelling • Proven experience building and managing editorial calendars and content workflows at scale • Strong background in editorial content management—from blog and article planning to final production and distribution • Demonstrated ability to create and scale content programs that deliver business results (e.g., MQLs, pipeline, engagement, brand lift) • Experience managing and collaborating with remote creative teams and external agencies • Fluency with marketing analytics platforms and applying data to optimize content performance • Familiarity with content and project management tools (e.g., Smartsheet, Monday.com, GA4, etc.) • Excellent editorial judgment, copywriting sensibility, and attention to voice, tone, and detail. Comfortable with AI-powered tools and content tech stacks The US base salary range for this position is $128,000 - $192,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits. Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered. #LI-ND1 Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Content Strategy
Editorial Leadership
Content Operations
Copywriting
Content Analytics
Team Management
AI-powered Content Tools
Marketing Analytics Platforms
Project Management Tools
Verified Source
Posted 3 months ago
MI

Director - Customer Validation

MimecastAnywhereFull-time
View Job
Compensation$168K - 252K a year

Lead and scale customer validation programs, collaborate cross-functionally to integrate customer insights into product development, and build a high-performing team to ensure products meet market needs. | 5+ years leading customer validation or related functions in SaaS/technology, strong technical and operational skills, proven team leadership, and passion for innovation and customer experience. | Director of Customer Validation Team: Product & Engineering About Mimecast: At Mimecast, we are dedicated to elevating our teams and delivering the best version of ourselves to our customers and partners. Our Product & Engineering teams are at the heart of innovation, driving the development and delivery of secure, scalable, and reliable solutions for our global client base. Role Overview: As the Director of Customer Validation, you will lead the strategic direction, execution, and continuous improvement of Mimecast’s customer validation programs. You will be responsible for building and scaling a high-performing team, ensuring operational excellence, and collaborating cross-functionally to deliver actionable customer insights that shape our security solutions. This role requires a visionary leader with a passion for customer advocacy, product quality, and driving innovation through real-world feedback. You as a senior leader are responsible for overseeing and guiding the customer validation phase within the product development lifecycle. This role ensures that new products, features, or services are rigorously tested with real customers before full-scale launch, reducing risk and increasing the likelihood of market success. Key Responsibilities: • Strategic Leadership: Defines and sets the vision and strategy for customer validation programs, ensuring alignment with overall business and product goals. • Program Oversight: They design and manage structured validation initiatives such as beta programs, pilot tests, and early access releases, engaging real customers to gather actionable feedback. • Cross-Functional Collaboration: The Director works closely with Product, Engineering, Customer Success, Sales Engineering and Sales teams to integrate customer insights into the product development process, ensuring that products truly address customer needs • Customer Engagement: They facilitate direct interactions with customers through interviews, surveys, and prototyping, using these insights to validate assumptions about the market, customer problems, and product fit • Continuous Improvement: The Director analyzes feedback and validation results to recommend product improvements, inform go/no-go decisions, and refine future validation processes. • Team Leadership: They build and lead a team of validation professionals, fostering a culture of customer-centricity and continuous learning. Ultimately, the Director of Customer Validation plays a crucial role in bridging the gap between product development and real-world customer needs, ensuring that products are market-ready and positioned for success Qualifications: • 5+ years experience leading customer validation, product feedback, or similar functions in a SaaS, security, or technology environment. • Extensive experience in customer validation, product management, quality assurance, or related fields. • Strong technical skills to be able to set up a product environment for testing purposes and ensure we have an ability to spin up and spin down as necessary or stand new ones. • Strong background in customer engagement, product quality, and operational management and being able to liaison with Product Management and Engineering • Proven track record of designing and executing customer validation or beta programs, and integrating customer feedback into product development. • Demonstrated ability to build and lead high-performing teams. • Excellent communication, stakeholder management, and strategic planning skills. • Passion for innovation, customer experience, and continuous improvement. The base salary range for this position is $168K - $252K base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. #LI-GC1 Belonging at Mimecast Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Customer validation
Product feedback
Team leadership
Customer engagement
Strategic planning
Cross-functional collaboration
Operational management
SaaS and technology environment
Innovation
Customer experience
Verified Source
Posted 3 months ago
MI

Sr Director, Revenue Operations

MimecastAnywhereFull-time
View Job
Compensation$184K - 276K a year

Lead and manage regional sales operations, develop sales strategies, manage forecasting and pipeline reporting, drive sales methodology adoption, and oversee team performance and development. | Extensive revenue operations experience in B2B SaaS with strong Salesforce and analytics tool expertise, project and change management skills, ability to work cross-functionally, and experience managing remote or distributed teams. | The Senior Director of Revenue Operations will be responsible for leading a Regional Rev Operations team to support achievement of the North America Sales and Business goals. The role forms part of the Global GTM operations organization which is tasked with building a scalable high-performance GTM organization. The role reports to the VP of GTM Operations and will work locally with the sales managers, Sales VPs, and the SVP of North America Sales to help drive their strategic business planning and growth initiatives while executing on the company’s sales methodology, processes and productivity tools. This role will manage a team of Revenue Operations Analysts and work cross functionally with all functions of the global GTM field organization including Sales, Customer Success, Channel, Marketing and Product. Key Responsibilities • Leading and managing regional sales operations functions. • Strategic planning such as territory planning and quota assignment. • Developing and delivering key performance metrics. • Utilizing and implementing comprehensive pipeline reports to track opportunities, pipeline conversion and win/loss assessments in a consistent methodology. • Administering, managing, analyzing, and reporting sales forecasting and production for North America region across all segments and teams. • Incorporate inputs from sales for designing and implementing the annual Compensation Plan to align to annual sales goals. • Driving the roll-out and adoption of the sales methodology, processes and tools that support the selling process. • Responsible for performance management of the team to include target setting and their professional development. • Develop and execute sales operations strategies that support the company's overall sales goals. • Manage sales processes, systems, and tools to ensure efficiency and effectiveness. • Provide training and support to the sales team to ensure they have the tools and resources they need to be successful. • Develop a roadmap to drive operational efficiencies and user engagement. • Manage the day-to-day responsibilities and performance of the team's operation capacity. • Identify process automation/improvement opportunities to drive identified initiatives. • Utilize dashboards, insights, and analyses to determine levers for operational efficiency. • Champion technology initiatives in partnership with IT team. • Create processes to support field efficiency across the entire customer experience. Essential Skills, Qualifications, and Experience • Extensive experience in relevant sales, GTM, or revenue operations experience with strong B2B SaaS sales knowledge and understanding of Cloud/SaaS business models. • Exceptional data-driven analytical problem-solving skills with the ability to conduct sophisticated analysis of complex data and translate results into actionable insights and presentations. • Proven ability to proactively communicate and collaborate effectively both internally and externally, working cross-functionally with Finance, Marketing, HR, and IT to align sales operations with organizational goals. • Strong expertise in Salesforce (SFDC), Tableau, Gong, and other forecasting and analytics tools, with a focus on data governance, CRM adoption, and maintaining data integrity across sales platforms. • Demonstrated project and change management skills, including managing multiple complex initiatives, delivering results on time, and leading training and enablement programs to drive adoption of sales methodologies and tools. • Experience developing and delivering formal presentations to executive management. • Inspires and engages others by promoting a collaborative, inclusive, and transparent team culture, demonstrating confidence balanced with humility, and upholding company values and ethics. • Comfortable working in a high-performance environment and willing to travel as required. • Bachelor’s degree in Business, Finance, Marketing, or related field preferred or equivalent experience, MBA a plus. • Experience managing remote or distributed teams and working within a global sales organization is highly desirable. The base salary range for this position is $184K - 276K base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. #LI-LF1 DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Salesforce (SFDC)
Tableau
Gong
Sales forecasting
Sales methodology implementation
Revenue operations
Data analysis
Project management
Cross-functional collaboration
Team leadership
Verified Source
Posted 3 months ago
MI

Global Growth Marketing Manager

MimecastAnywhereFull-time
View Job
Compensation$104K - 156K a year

Plan and execute integrated global growth marketing programs to drive pipeline and revenue growth, collaborating cross-functionally and leveraging MarTech and AI tools. | 5+ years B2B marketing experience in enterprise software or cybersecurity, proficiency with advanced MarTech stacks, strong project management and analytical skills, and willingness to travel globally. | The Global Growth Marketing Manager is a highly skilled marketer who thrives at the intersection of category design, market insights, and innovation. You are passionate about building and scaling full-funnel messaging and campaigns that transform prospects into customer advocates. As a storyteller, data-driven strategist, brand champion, and MarTech innovator, you will drive measurable growth across new logo acquisition and customer expansion, via cross-sell programs. You will execute global growth marketing campaign initiatives, collaborating cross-functionally with regional marketing teams, BDR org, product marketing, and content marketing to architect and execute strategies that accelerate pipeline and revenue. You’ll leverage advanced marketing technologies (6Sense, Marketo, SalesLoft, Sendoso, Salesforce, HockeyStack) and other AI tools to optimize processes and maximize campaign ROI in a fast-growing, AI-powered cybersecurity environment. What You'll Do: • Own the planning and execution of integrated global growth marketing programs, driving pipeline and revenue growth across new and existing markets. • Act as one of the key cross-functional partners to regional marketing teams and BDRs aligning growth initiatives with business objectives and market opportunities. • Develop and execute messaging, landing pages, direct mail, and gifting programs that drive engagement and conversion at every stage of the funnel. • Use MarTech and AI tools to enhance targeting, personalization, and campaign performance. • Maintain a global campaign calendar, ensuring transparency, alignment, and timely communication with all stakeholders. • Analyze and report on program performance against KPIs, providing actionable insights and recommendations to senior leadership. • Champion a test-and-learn culture, accelerating the pace of experimentation and sharing best practices across the organization. • Build and nurture relationships with key vendors and partners, ensuring high- quality execution and on-time delivery of projects. • Stay ahead of industry trends, emerging technologies, and the competitive landscape to inform strategy and maintain a leadership position in the market. • Mentor and influence peers by sharing expertise, best practices, and innovative approaches to growth marketing. What You'll Bring: • 5+ years of experience in B2B marketing, with a strong track record of delivering measurable growth in a fast-paced, high-growth environment; experience in enterprise software or cybersecurity strongly preferred. • Proven expertise in full-funnel marketing, including demand generation, ABM, digital, content, and lifecycle marketing. • Deep proficiency with modern MarTech stacks (e.g., Marketo, Salesforce, 6Sense, SalesLoft, Sendoso, HockeyStack) and a passion for leveraging AI to drive marketing innovation. • Exceptional project management, communication, and presentation skills, with the ability to influence and inspire cross-functional teams. • Strategic thinker with strong analytical skills, able to translate data into actionable insights and business impact. • High-energy, collaborative, and adaptable professional who thrives in a dynamic, global environment. • Commitment to continuous learning and professional development, with a growth mindset and passion for staying ahead of marketing trends. • Willingness to occasionally travel globally to support business objectives. The US base salary range for this position is $104,000 - $156,000 base + benefits and the UK base salary range for this position is £56,000 - £​84,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits. Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered. #LI-ND1 DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

B2B marketing
Full-funnel marketing
Demand generation
ABM
Digital marketing
Content marketing
Lifecycle marketing
Marketo
Salesforce
6Sense
SalesLoft
Sendoso
HockeyStack
AI marketing tools
Project management
Data analysis
Verified Source
Posted 4 months ago
MI

Senior Manager, Global Accounts Receivable & Collections

MimecastAnywhereFull-time
View Job
Compensation$128K - 192K a year

Lead and manage global AR and Collections operations, optimize cash flow, enforce compliance, and collaborate cross-functionally to ensure customer satisfaction and risk mitigation. | 8+ years in AR/Collections with 3+ years global people management, strong financial process knowledge, CPA preferred, and experience with NetSuite and HighRadius. | Mimecast is seeking an experienced and dynamic Senior Manager to lead our Global Accounts Receivable (AR) & Collections team. This is a high-impact, people management role responsible for overseeing AR and Collections operations across three countries. Reporting directly to the Head of Global Customer Finance Operations, you will play a pivotal role in optimizing global cash flow, minimizing risk, and ensuring a world-class customer experience. At Mimecast, we are committed to innovation, inclusion, and resilience. We empower our teams to drive change, foster diversity, and deliver exceptional service to our partners and customers. As the leader of our global AR/Collections function, you will collaborate closely with Sales, FP&A, Treasury, Tax, and other cross-functional teams, and serve as a key customer-facing representative for customer finance operations. This is an opportunity to shape and scale a critical function in a fast-paced, mission-driven cybersecurity company. What You'll Do: • Global Leadership & Team Management • Lead, mentor, and develop a high-performing global AR/Collections team across three countries, fostering a culture of accountability, collaboration, and continuous improvement. • Set clear goals, monitor performance, and ensure alignment with Mimecast’s strategic objectives. • Accounts Receivable & Collections Operations • Oversee the end-to-end AR and Collections process, including payment collection, cash application, credit management, dispute resolution, and bad debt minimization. • Maintain and enforce global credit and collection policies, ensuring consistency and compliance across all regions. • Establish monthly collections targets, track progress and collaborate with FP&A to enhance forecast accuracy and working capital visibility. • Process Optimization & Technology Enablement • Drive process improvements and automation initiatives using platforms such as Salesforce, NetSuite, and HighRadius to enhance efficiency, accuracy, and reporting. • Leverage data and analytics to monitor KPIs (e.g., DSO, DTC, AR Aging, etc.), identify trends, and implement corrective actions. • Cross-Functional Collaboration • Partner with Sales, FP&A, Treasury, Tax, Legal, and Customer Service to resolve disputes and support business growth. • Serve as the escalation point for complex customer issues, ensuring timely and effective resolution while maintaining strong customer relationships. • Customer-Facing Engagement • Act as a key point of contact for strategic partners and customers regarding billing, collections, and payment arrangements. • Ensure a customer-centric approach in all AR/Collections activities, balancing risk management with exceptional service. • Compliance & Risk Management • Ensure adherence to internal controls, SOX compliance, and local regulatory requirements in all AR/Collections activities. • Proactively identify and mitigate credit risks, collaborating with internal stakeholders to safeguard company assets. • People & Culture • Champion Mimecast’s values of diversity, equity, inclusion, and community engagement within the team. • Foster an environment where team members are empowered to innovate, grow, and contribute to Mimecast’s mission. What You'll Bring: • Global People Leadership • Proven experience managing and developing diverse, geographically dispersed teams, with a strong track record of building trust, driving engagement, and delivering results across cultures and time zones. • Technical & Process Expertise • Deep understanding of end-to-end AR and Collections processes, including credit risk assessment, cash application, dispute management, and collections strategy. • Hands-on experience with NetSuite and HighRadius (or similar AR automation platforms) is highly preferred. • Analytical & Data-Driven • Strong analytical skills with the ability to interpret complex data, monitor KPIs, and drive process improvements using data-driven insights. • Collaboration & Communication • Exceptional interpersonal and communication skills, with demonstrated ability to collaborate effectively with Sales, FP&A, Treasury, Tax, Legal, and Customer Service teams. • Experience in customer-facing roles, with the ability to negotiate, resolve conflicts, and build long-term relationships with key partners and customers.. • Cultural Intelligence • High degree of cultural sensitivity and adaptability, with the ability to lead and motivate teams across different regions and backgrounds. Qualifications: • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field required. • CPA or equivalent professional accounting qualification strongly preferred. • 8+ years of progressive experience in Accounts Receivable, Collections, or Credit Management, with at least 3 years in a global people management role. • Strong understanding of global credit and collections regulations, compliance, and best practices. • Demonstrated expertise with NetSuite and HighRadius (or similar AR automation platforms) preferred. The US base salary range for this position is $128,000 - $192,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits. Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered. #LI-AD1 DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Accounts Receivable
Collections
Credit Management
NetSuite
HighRadius
Global Team Leadership
Process Optimization
Data Analytics
Compliance
Customer Relationship Management
Verified Source
Posted 4 months ago
MI

SVP, Revenue Operations

MimecastAnywhereFull-time
View Job
Compensation$264K - 396K a year

Lead global revenue operations including sales forecasting, enablement, GTM strategy, systems management, and team leadership to drive scalable growth. | Proven global sales operations leadership, expertise in forecasting and GTM systems, strong analytical and project management skills, and experience managing large distributed teams. | About Mimecast Mimecast is a global leader in email and collaboration security, serving more than 40,000 customers worldwide. With our expansion into insider risk management through the acquisitions of Aware, Code42, and Elevate, Mimecast is redefining the human risk protection category. We're on a mission to protect work—everywhere it happens. Role Overview Mimecast is looking for a skilled and visionary Senior Vice President of Revenue Operations to lead and expand our global GTM efforts. Reporting to the Chief Customer and Revenue Officer (CCRO), this role will be a key member of the GTM executive team and is responsible for designing the operational strategy, tools, systems, and enablement infrastructure that boost performance across Sales, Customer Success, Channel, and Marketing. The SVP will directly oversee a global team across Sales Operations, Sales Enablement, Revenue Systems, Forecasting, and GTM Analytics, and will work closely with Sales Finance, FP&A, Marketing, Product, and Product Marketing. This role also acts as the go-to-market leader for annual planning, responsible for aligning revenue goals, resource allocation, capacity modeling, and territory design across the organization. What You'll Do: Strategic Planning & Execution • Lead annual and long-range GTM planning, partnering with Sales Finance to align bookings targets, headcount, capacity, compensation, and strategic investments. • Manage territory planning, quota design, and segmentation models to support scalable growth. • Serve as a key advisor to the CCRO and sales leaders, influencing company-wide strategy through operational insight and GTM expertise. Forecasting & Pipeline Management • Own and evolve the global sales forecasting framework—implementing a disciplined, data-driven forecast cadence across all theatres and segments. • Utilize Gong Forecast (or Clari) and Salesforce to drive predictability, pipeline conversion, stage hygiene, and deal inspection processes. • Deliver consistent reporting on performance-to-plan, win/loss trends, and funnel dynamics. Sales Enablement & Methodology • Lead global Sales Enablement including onboarding, field readiness, and ongoing learning paths. • Champion adoption of Mimecast’s sales methodology (e.g., MEDDPICC), aligning tools, training, and content to support each stage of the sales cycle. • Partner with Product and Marketing teams on enablement for new product launches and cross-sell expansion. Revenue Systems & Tools • Oversee the GTM technology stack including Salesforce, Gong, Tableau, Outreach, and other sales engagement, productivity, and analytics platforms. • Drive system architecture, data governance, process automation, and user adoption across all revenue functions. Analytics, Reporting & Performance Insights • Lead the GTM Sales Operations team to deliver actionable insights across revenue metrics—pipeline health, productivity, pricing, customer lifecycle, and churn. • Build dashboards and executive-level reporting that empower data-driven decision-making and sales execution. Operational Execution & Team Leadership • Ensure consistent execution of sales processes across regions and segments, with a focus on efficiency, effectiveness, and simplicity. • Identify and drive process improvements and automation opportunities that increase GTM speed and reduce cost-to-serve. • Manage, mentor, and grow a high-performing global Revenue Operations team, setting clear goals, development plans, and performance expectations. Cross-Functional Collaboration • Work across Finance, Marketing, IT, Legal, HR, and Product teams to align on GTM strategies, product readiness, compensation design, and resourcing. • Champion global consistency while allowing flexibility for regional nuance in a high-growth, matrixed environment. What You'll Bring: • Proven success in managing global sales operations, enablement, and forecasting at scale. • Deep experience in sales forecasting, annual planning, and sales productivity metrics. • Proficiency in systems such as Salesforce (SFDC), Tableau, Gong, Outreach, Clari, and other GTM systems. • Strong analytical, project management, and change management capabilities. • Experience building and leading large, distributed teams in global organizations. • Exceptional communication and executive presence; confident presenting to C-Suite and Board stakeholders. • Bachelor’s degree required; MBA or relevant advanced degree preferred. Why Join Mimecast? As we evolve from a single-product leader to a multi-product platform company, the need for strategic, scalable Revenue Operations leadership is critical. In this role, you’ll have a direct hand in shaping the systems, tools, and processes that enable our next phase of growth—and empower a global sales force to deliver security outcomes to the world’s most important organizations. The base salary range for this position is $264K-396K + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered. DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Sales Operations
Sales Enablement
Revenue Systems
Forecasting
GTM Analytics
Salesforce
Tableau
Gong
Outreach
Clari
Strategic Planning
Team Leadership
Change Management
Verified Source
Posted 4 months ago
MI

Product Marketing Manager, Security Awareness & Training

MimecastAnywhereFull-time
View Job
Compensation$104K - 156K a year

Develop and execute product marketing strategies for Security Awareness & Training products, including messaging, sales enablement, content creation, and market intelligence. | 5+ years in cybersecurity product marketing for B2B SaaS, expertise in Security Awareness & Training solutions, strong cross-functional collaboration, strategic communication skills, and ability to influence stakeholders. | Mimecast is revolutionizing security by helping customers prevent evolving and sophisticated threats targeting human error within organizations. The product marketing organization is looking for an experienced and entrepreneurial Product Marketing Manager to champion engagement, enablement and awareness with our Security Awareness & Training products. This role will require an action-oriented marketer who can easily distil technical details into unique value prop, define and build a compelling content and enablement strategy to help us grow our product and marketplace presence. As an individual contributor, you will play a highly visible and strategic role across the company and will need to engage with key marketing, product and sales leadership stakeholders. The ideal candidate will play a crucial role collaborating on strategic marketing initiatives that drive awareness, engagement, and revenue by applying your deep cross-functional marketing skill sets and expertise in the cybersecurity industry. What You'll Do: • Messaging: Work closely with marketing, sales and product to align key value-based product messaging which map into targeted solution areas and use cases. • Sales Enablement: Collaborate closely with sales enablement to bridge the voice of customers, partners, and sales reps, ensuring consistent, simplified messaging that resonates with corporate buyers and decision-makers. Assist in the training and empowerment of sales teams to better communicate the platform's value proposition. • Content Development: You will collaborate with the content marketing team to develop resources that support the buyer’s journey, such as blog posts, whitepapers, case studies, webinars, and email campaigns. • Thought Leadership: Stay at the forefront of industry trends, providing insights and thought leadership in industry events, joint webinars, and conferences. Oversee creation and compelling thought leaderships content such as white papers, blog posts, and website copy highlighting the strengths and benefits of our solutions. • Strategic influence: Identify opportunities to improve our offerings, build the business case, and influence cross-functional stakeholders based on your deep understanding of customers, partners, and the market. • Market Intelligence: be the expert on our buyers, who are they, how they buy and their key buying criteria. What You'll Bring: • Minimum 5+ years experience in cybersecurity product marketing in high-growth B2B SaaS enterprise software and services company. • Expertise in marketing modern Security Awareness & Training solutions, with a deep understanding of how to speak to technical CISO, IT departments and risk teams. • Market & Competitive Insight: Strong understanding of industry trends, competitive positioning, pricing strategy, and market dynamics that influence corporate buyer behavior. • Cross-Functional Collaboration: Proven experience working across multiple departments, aligning different functions towards a common narrative and goal. • Strategic Communication: The ability to communicate complex product information to both executive and technical audiences, ensuring relevance and clarity. • Drive for Results: Must be a motivated, self-starter who can work independently but also have proper sense about when to check in with manager and key stakeholders. • Change Agent Mindset: Must have excellent judgement and be able to work in a changing environment. This position isn’t just about repeating the current playbook. We want someone who will come in with fresh ideas and new thinking including using emerging technologies and platforms to drive business results. The US base salary range for this position is $104,000 - $156,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, and other related benefits. Our salary ranges are determined by role, level and location. These factors and individual capabilities will also determine the individual pay offered. #LI-ND1 DEI Statement Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course. We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application. If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

cybersecurity product marketing
Security Awareness & Training solutions
cross-functional collaboration
strategic communication
market and competitive insight
sales enablement
content development
thought leadership
Verified Source
Posted 4 months ago

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