10 open positions available
Provide generalist HR support including onboarding, leave administration, and partner with leadership on performance and talent planning. | Requires 4 years HR experience with 2 years in Human Resources, bachelor's degree, and preferred PHR/SHRM certifications. | Support Center - Irving The Human Resource Generalist - Support Center provides generalist support in all areas of Human Resources; supports Team Member functions, interprets, and advises Team Members regarding company policies and procedures, and benefit programs; serves as backup for the Human Resource Manager. Human Resource Support Assists with preparation and administration of Team Member on-boarding and new-hire process. Owns monthly Headcount reconciliation. Owns organization chart and position hierarchy updates for the org they support. Owns quarterly turnover tracking and insights for the org they support. Assists with preparation and analyzing data on employee turnover, exit interviews and other metrics to enhance and improve HR programs and services. Support Leave of Absence process through distribution of FMLA information, referral of team members to benefits as needed, facilitation of smooth transition of information to payroll, and restoration of systems access upon return. Provides and partners with HR and Legal on severances. Severance agreements. Assists in resolving team member issues as needed and advising team members on company policies and procedures. Supports highly confidential assignments and projects related to employee relation issues including investigations, facilitating disciplinary meetings, and providing consultative advice as needed. Supports Department Leaders and Senior Executives Supports HR Managers when requested. Talent Management and Employee Relations Assists Leadership with performance management including Coaching, PDR, and PIPs support/follow-up. Owns compilation of materials to support people planning, calibration and succession planning initiatives. Updates new hire and exit tracking sheets. Partners with HR and business partners to ensure job descriptions are updated. Partners with Recruiting and Hiring Manager to develop and maintain job requisitions for assigned areas. Conducts professional level exit interviews and compiles turnover insights. HR Partner Support Partner with HR Manager and business leadership to assess team member development needs, performance, and potential. In partnership with HR, Manager provide organizational development support. Partnering with HR, Manager to provide day-to-day performance management guidance and coaching. Provide insights to recruiting team on position requirements. Builds relationships with business management and team members. Other duties as assigned Minimum Knowledge/Skills/Abilities Minimum Education Bachelor’s degree preferred Human Resources, Business, or related field Minimum Special Certifications or technical skills Intermediate/Expert Microsoft Office skills including Word, PowerPoint, Excel Professional of Human Resources and/or Society for Human Resource Management Minimum Type of experience the job requires 4 years of relevant work experience 2 years of HR experience Strong communication (verbal and written), interpersonal and presentation skills. Other Ability to multi-task and flexibly prioritize duties, detail oriented. Ability to perform tasks with minimal supervision. Ability to read, write and speak English fluently; convey and receive information. Detail-oriented and accurate; excellent organizational skills; keen sense of urgency. Preferred Knowledge/Skills/Abilities Preferred Education Bachelor’s Degree preferred. Preferred Special Certifications or technical skills PHR, SPHR, or CHRP preferred. Preferred Type of experience the job requires Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. We put people first We do the right thing We’re always improving our craft We hold ourselves accountable We’re better together At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Los Angeles County
Assist store manager in daily store operations including inventory, merchandising, and team leadership. | Requires retail management experience and ability to perform physical retail tasks with flexible availability. | Store - N. ORL-COVINGTON, LA Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities Assist Store Manager in planning and supporting the scheduling and execution of store workload. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Achieve your KPI’s; manage your team to achieve their role KPI’s Manage the visual merchandising standards in store and execution of feature space and seasonal layouts Manage and execute the inventory management processes in store Manage and execute merchandise operations and Omni channel processes Manage and execute shrink and safety programs. Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others Serve as Manager on Duty (MOD) Acknowledge customers, help locate product and provide solutions Cross trained in Custom Framing selling and production Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires Retail management leadership experience Physical Requirements Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com. We put people first We do the right thing We’re always improving our craft We hold ourselves accountable We’re better together At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Los Angeles County
Perform various distribution center tasks including receiving, labeling, putaway, order picking, and loading while maintaining accurate production logs and adhering to safety standards. | High school education preferred, basic computer and math skills, ability to operate warehouse equipment, physical ability to lift and move products, and good communication and record-keeping skills. | DC-Alliance The Material Handler may fulfill multiple roles in the Distribution Center environment to help fulfill overall mission to process Inbound and/or Outbound freight accurately, timely, and safely. Major Activities • Performs one or more of a variety of functions in a Distribution Center environment associated with fulfilling orders for retail stores and/or other Distribution Centers. Potential work assignments include Receiving, Labeling, Putaway, Order Picking, Slotting, Replenishment, eComm order fulfillment, Hybrid throwing, Loading, and other “speciality” roles that require additional training/experience (e.g., Inventory Control). May utilize manual and/or powered industrial equipment and/or RF guns to perform work tasks as well. • Documents production log appropriately to include changes in assignments, downtime, meetings, etc. to ensure productivity records are accurate. • Completes other assigned duties per business needs. Other duties as assigned Minimum Special Certifications or Technical Skills • Basic computer skills for certain roles Other • Ability to work independently and/or as part of a team • Basic math proficiency for certain roles • Good record-keeping skills with attention to details for certain roles • Good communication and interpersonal skills Preferred Education • High school education or equivalency preferred Preferred Type of Experience the Job Requires • Prior use of manual and/or powered industrial equipment preferred • Basic warehouse and/or Distribution Center knowledge recommended; demonstrated success working in a production environment is helpful Physical Requirements • Frequent lifting and carrying of product weighing 5 to 60 pounds • Frequent pushing or pulling of material and/or equipment • Frequent standing when working and when driving powered industrial equipment • Frequent walking, primarily in the warehouse • Regular reaching, bending, stooping, kneeling and twisting • Repetitive motion and substantial movement of the wrists, hands and/or fingers Work Environment • Exposure to extreme temperatures dependent on external climate and proximity to dock doors/exits • Moderate noise level from DC conveyor/sortation system and powered industrial equipment • Occasional vibration if/when operating powered industrial equipment • Potential exposure to fumes and airborne particles Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
Inspect and produce frames and mats to customer specifications, manage product flow, and maintain safety and organization in the production area. | High school diploma or equivalent, 1 year manufacturing or equipment maintenance experience, ability to read measurements and quality standards, and physical ability to handle materials. | Artistree-DFW Airport The Production Associate utilizes a variety of methods to ensure frames and mats are produced to customer specifications, and moves product through the production process while following safety rules, meeting productivity standards and achieving attendance requirements. Major Activities 1. Inspection • Inspect that a quality corner join is achieved on each assembled frame (Join) • Inspect the mat for quality of the cut, visual defects, and imperfections • Reject frames/mats that do not meet quality specifications, following internal recut procedures • Measure and cut pieces of foam board, ensuring quality standards are followed (correct size, clean edges), and orders are kept in sequence • Ensure frame/mat is sized per order and overall finish quality is maintained (Join, Wedge, Metal, and Mat) 2. Product Flow • Receive product from trucks; load into proper racks/bins • Store mats/frames in storage racks utilizing an RF scan gun • Secure frames/mats in shipping cartons and adhere proper shipping documents to packages 3. Safety & Organization • Maintain a rest area and clean production area for safe and efficient operation, including replenishment of supplies • Follow all safety requirements • Wear appropriate safety equipment at all times Minimum Education • High School Diploma, G.E.D., or equivalent Minimum Type of experience the job requires • 1 year experience in manufacturing or equipment maintenance Other • Ability to communicate effectively • Verbal and numerical intelligence • Accurately read a tape measure and ruler • Accurately read and match number sequences • Differentiate between quality cuts, join, and color Physical Requirements • Constantly stand and frequently walk, and constantly use foot controls • Frequently bend from waist and twist • Constantly lift up to 30lbs/13.6kgs and occasionally lift up to 50lbs/23.6kgs from floor to overhead • Occasionally reach horizontally and overhead • Constantly push/pull total body from floor to overhead and constantly reach horizontally • Feel with the touch of the fingers • Constantly grasp, carry, and push with both hands • Constantly move arms, hands and fingers to grasp, manipulate, or assemble objects • Review physical requirements matrix for all requirements Work Environment • High noise levels and moving machinery • Work environment is not climate-controlled and subject to dust and high/low temperatures Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
Lead store operational processes including inventory management, team leadership, merchandising, and customer service to achieve sales and profit goals. | Retail management leadership experience with ability to manage store operations, inventory, team performance, and customer service in a public retail environment. | Store - HSTN-KATY/NORTH, TX Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities • Assist Store Manager in planning and supporting the scheduling and execution of store workload. • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget • Achieve your KPI’s; manage your team to achieve their role KPI’s • Manage the visual merchandising standards in store and execution of feature space and seasonal layouts • Manage and execute the inventory management processes in store • Manage and execute merchandise operations and Omni channel processes • Manage and execute shrink and safety programs. • Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others • Serve as Manager on Duty (MOD) • Acknowledge customers, help locate product and provide solutions • Cross trained in Custom Framing selling and production • Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires • Retail management leadership experience Physical Requirements • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
Lead store operations including inventory management, team leadership, customer service, and compliance with company policies. | Retail management leadership experience with ability to manage store operations, inventory, and team performance. | Store - HSTN-PASADENA, TX Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities • Assist Store Manager in planning and supporting the scheduling and execution of store workload. • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget • Achieve your KPI’s; manage your team to achieve their role KPI’s • Manage the visual merchandising standards in store and execution of feature space and seasonal layouts • Manage and execute the inventory management processes in store • Manage and execute merchandise operations and Omni channel processes • Manage and execute shrink and safety programs. • Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others • Serve as Manager on Duty (MOD) • Acknowledge customers, help locate product and provide solutions • Cross trained in Custom Framing selling and production • Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires • Retail management leadership experience Physical Requirements • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
Assist customers with shopping and checkout, handle merchandise stocking and recovery, and support store operations including cash handling and safety compliance. | Requires retail or customer service experience, ability to perform physical tasks, and adherence to company policies and procedures. | Store - SEA-ISSAQUAH, WA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. • Help customers shop, locate products, and provide them with solutions • Provide a fast and friendly checkout experience; execute cash handling to standards • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments • Educate customers on the Voice of Customer (VOC) survey • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) • Participate in the truck unload, stocking, and planogram (POGs) processes • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store • Perform Store In Stock Optimization (SISO) and AD set duties as assigned • Support shrink and safety programs • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members • Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires • Retail and/or customer service experience preferred Physical Requirements Work Environment • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching, and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $16.66 - $19.40 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
Manage front-end operations, lead omnichannel processes, ensure compliance with SOPs, coach and train staff, assist with inventory and cash handling, and deliver excellent customer service. | Retail management experience preferred, ability to lead teams, manage store operations, handle physical demands of retail environment, and deliver customer-centric service. | Store - Wadsworth, OH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs • Plan and lead the execution of class and in-store events in accordance with Company programs • Lead the omnichannel processes • Manage and execute shrink and safety programs • Assist with cash reconciliation and bank deposits • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed • Assist with the onboarding of new Team Members • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development • Serve as Manager on Duty (MOD) • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others • Acknowledge customers, help locate the product and provide solutions • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget • Manage and execute the shrink and safety programs • Cross train in Custom Framing selling and production • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: • Retail management experience preferred Physical Requirements Work Environment • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching, and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
Lead and manage all aspects of the retail store including team leadership, customer experience, sales and profit goals, compliance, and staff development. | Retail management leadership experience and ability to manage store operations and staff in a public retail environment. | Store - PORT-JANTZEN BEACH, OR Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as cashiering, setting POGs, and stocking shelves. Major Activities • Lead and manage all aspects of the store, including adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results • Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI's • Lead the execution of our customer brand promises. • Implement and lead the shrink and safety programs to deliver goals • Use the company tools to set, prioritize and communicate goals and provide overall management to team members and customers. • Staff the store with qualified Team Members: Hire, train, observe and coach the team to achieve results; lead the performance management process, and if necessary, disciplinary process; identify talent and develop Team Members for advancement; utilize the leadership competencies for continued self-development • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others • Serve as Manager on Duty (MOD) • Maintain Operational understanding of all store departments; cross trained, and ensures all Managers are cross trained in Custom Framing selling and production Other duties as assigned #LI-SB1 Minimum Type of experience the job requires • Retail management leadership experience Physical Requirements • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching and stretching • Some lifting of heavy items and accessing high shelves by ladder or similar equipment • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment • Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster Employment Type: FULL_TIME
Lead front-end store operations, manage and coach team members, ensure compliance with SOPs, execute inventory and safety programs, and deliver excellent customer service. | Retail management experience preferred, ability to manage store operations, lead teams, handle inventory and cash processes, and work in a physically demanding retail environment. | Store - COLUMBUS-HILLIARD, OH Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs • Plan and lead the execution of class and in-store events in accordance with Company programs • Lead the omnichannel processes • Manage and execute shrink and safety programs • Assist with cash reconciliation and bank deposits • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed • Assist with the onboarding of new Team Members • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development • Serve as Manager on Duty (MOD) • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others • Acknowledge customers, help locate the product and provide solutions • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget • Manage and execute the shrink and safety programs • Cross train in Custom Framing selling and production • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: • Retail management experience preferred Physical Requirements Work Environment • Ability to remain standing for long periods of time • Ability to move throughout the store • Regular bending, lifting, carrying, reaching, and stretching • Lifting heavy boxes and accessing high shelves by ladder or similar equipment • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
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