2 open positions available
Lead and manage a boutique store team to deliver excellent client experiences and drive sales growth. | Requires 2+ years luxury store management experience with strong leadership, customer service, and performance management skills. | STORE MANAGER, COLLECTION WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion-forward, driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Collection Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU’LL DO: • Create, lead, and execute the boutique client experience strategy and identify opportunities for improvements with a 360 view to ensure values and standards are upheld. • Obtain client insights and provide feedback that translates into action plans for continuous improvement in the client experience, partnering closely with the Corporate Retail Excellence team. • Lead various bespoke activities to best facilitate a seamless client experience; including but not limited to, defining objectives, planning and preparation, client coordination, entertainment, and product presentation. • Recruit, hire, retain and provide ongoing mentorship to the boutique team to best support the improvement of proficiencies, attitudes, and behaviors that impact the client experience. • Create boutique and implement policies that ensure all team members contribute to the VM bar of excellence. • In partnership with the Marketing and CRM team, utilize training in CRM, clienteling behaviors, and performance conversations to increase sales revenue year over year. • With the retail excellence team, oversee the client journey to further strengthen the clienteling results as shown in increased client sales penetration. • Partner appropriately with the boutique team and Corporate to ensure that the boutique meets brand standards and expectations. YOU’LL NEED TO HAVE: • 2+ years of relevant Luxury Store Manager experience as a proven leader WE’D LOVE TO SEE: • An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic • Well connected with the ability to engage; a true brand ambassador • Customer service obsessed; ability to sell with a passion for styling and love for fashion • Strong in performance management and team development • Technologically savvy individual with an entrepreneurial spirit MICHAEL KORS PERKS: • Cross-Brand Discount • Clothing allotment • Competitive paid time off • Internal mobility across brands • Exclusive Employee Sales • Paid Parental Leave • 401k Match PHYSICAL REQUIREMENTS: The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Ability to stand and walk for extended periods (up to 8 hours per shift). • Ability to lift and carry up to 30 pounds. • Ability to reach overhead, bend, kneel, and stoop. • Ability to handle merchandise and operate point-of-sale equipment. • Ability to visually assess merchandise and customer needs. • Ability to communicate clearly with customers and team members in both written and verbal formats. • Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours. Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
Lead and develop a retail team to deliver excellent customer experience, drive sales, manage store operations, and build client relationships. | Minimum 2 years Store Manager experience at a specialty retailer with strong leadership, sales, and customer service skills. | Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! STORE MANAGER, LIFESTYLE Michael Kors has joined with Jimmy Choo and Versace and is now the 3rd largest luxury group in the world known as Capri Holdings. WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward, driven, multi-tasking individuals who knows how to keep their team focused and inspired. Success starts with being an entrepreneur, a true shopkeeper mentality. We encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution. WHAT YOU’LL DO: Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience Recruit, hire, and retain best in class talent Deliver operational excellence in all store processes Develop and execute strategic business plan while driving incremental sales utilizing cross functional partners and marketing opportunities Create foot traffic through community involvement and hosting events Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU’LL NEED TO HAVE: 2+ years of Store Manager experience at a specialty retailer WE’D LOVE TO SEE: An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic Well connected with the ability to engage; a true brand ambassador Customer service obsessed; ability to sell with a passion for styling and love for fashion Strong in performance management and team development Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Clothing allotment Competitive paid time off Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace) Exclusive Employee Sales 401k Match At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences . Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V About the company Ready-to-wear and accessories designed for the modern-day jet setter. Like our page to enter the world of SPORTY, SEXY, GLAM. Notice Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at View email address on click.appcast.io or 407-000-0000. Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at View email address on click.appcast.io or 407-000-0000. #J-18808-Ljbffr Michael Kors
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