Mercy Health BSMH

Maintains inventory, delivers supplies, and participates in stock counts and equipment handling within a healthcare setting. | High school diploma or GED, physical ability to lift and move equipment, and experience in inventory or supply chain roles. | Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Primary Function/General Purpose of Position The Tech Supply Chain maintains inventory and orderliness of supply stock locations. Delivers shipments, supplies, and equipment throughout site campus. Builds orders for replenishment stock. Delivers and puts away replenishment stock in assigned departments. Participates in stock inventories and cycle counts. Disinfects, stores, and delivers moveable medical equipment. Maintains inventory, expiration dates, and delivery of clinical and specialty carts and trays. Essential Job Functions • Maintains inventory and orderliness of assigned medical supply stock locations ensuring stocking locations are adequately stocked with supplies, kept clean and free of dust, and bins and carts are arranged neatly for ease of access and views • Ensures stock is within expiration dates and rotates stock; accordingly, monitors stock usage rates and notifying leader when par levels are inadequate • Replenishes perpetual inventory locations; ensures stock is within expiration dates and rotates stock; accordingly, monitors stock usage rates and notifies leader when inventory levels are inadequate • Retrieves, cleans, stores, and delivers moveable medical equipment – returning it to ready-for-use staging • Participates in cycle counts and periodic inventories at direction of Supervisor • Reconstitutes critical care and specialty carts and trays, ensuring tray contents are within expiration dates • Transports equipment, supplies, specimens, and mail to various locations based on customer needs • Transports medical gases safely between storage locations, maintains medical gas inventories This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification None Education High School diploma or GED (required) College experience (preferred) Work Experience None Training None Language None Patient Population Not applicable to this position Working Conditions Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to limited hazardous substances or body fluids * May be exposed to human blood and other potentially infectious materials * May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. • Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control. Physical Requirements Physical Demands Frequency 0% 1-33% 34-66% 67-100% Lifting/ Carrying (0-50 lbs.) X Lifting/ Carrying (50-100 lbs.) X Push/ Pull (0-50 lbs.) X Push/ Pull (50-100 lbs.) X Stoop, Kneel X Crawling X Climbing X Balance X Bending X Work Position Frequency 0% 1-33% 34-66% 67-100% Sitting X Walking X Standing X Additional Physical Requirements/Hazards Physical Requirements Manual dexterity (eye/hand coordination) Perform shift work Hear alarms/telephone/audio recordings Reach above shoulder Repetitive arm/hand movements Finger Dexterity Color Vision Acuity – far Acuity – near Hazards Depth perception Use of Latex products Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Skills Data entry Effective, efficient use of resources Safety Attention to detail Teamwork Active listening Inventory management Moveable equipment – cleaning and delivery Communication Time management Rotate supplies Infection control As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Manage specialized medical supply inventories, lead process improvements, and train staff within a healthcare supply chain setting. | Requires at least 1 year of inventory management experience, lean/5S/continuous improvement skills, and a bachelor’s degree, with preference for 2 years in medical supply chain. | Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Primary Function/General Purpose of Position Responsible for supply inventory management and using financial analysis to monitor and improve processes at assigned site. Manages specialized medical supply inventories, stock locations, and receiving processes. Controls specialized and high dollar implants and supplies. Maintains key documentation and records. Leads special projects within the Supply Chain departments. Designs, maintains orderliness and cleanliness of stock locations. Leads stock inventories. Performs research and resolves recalls. Onboards, mentors, and trains associates. Essential Job Functions • Manages specialized medical supply par locations, inventories, and implants; creates and designs new par locations and adjusts items and inventory levels per utilization analysis • Responsible for inventory management program including inventory turns, excess, stock rotation and expiration date management • Manages consignment inventory programs and compliance documentation • Submits purchase and bill-only requisitions in compliance with cost accounting and contract compliance policies • Conducts research Purchase Order statuses and resolves perpetual inventory item issues • Manages overnight, backorders, and stock out requests at the needs of the department and communicates impact to department leaders • Arranges critical expediting transportation needs to support patient care • Reconciles and remedies shipping errors and incorrectly shipped product • Investigates applicability of product recalls, pulls affected equipment / supplies, and maintains product recall system records accurately • Leads or participates in continuous process improvement initiatives for supply chain department • Onboards new associates; mentors less experienced associates; trains non-Supply Chain associates on enterprise resource planning (ERP) and other Supply Chain processes This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification None Education High School diploma or GED (required) Bachelor’s degree (preferred) Work Experience 1 year experience in inventory management or supply chain function (required) 2 years in medical Supply Chain operations (preferred) Lean, 5S, Continuous Improvement experience (required) Training None Language None Patient Population Not applicable to this position Working Conditions Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Physical Requirements Physical Demands Frequency 0% 1-33% 34-66% 67-100% Lifting/ Carrying (0-50 lbs.) X Lifting/ Carrying (50-100 lbs.) X Push/ Pull (0-50 lbs.) X Push/ Pull (50-100 lbs.) X Stoop, Kneel X Crawling X Climbing X Balance X Bending X Work Position Frequency 0% 1-33% 34-66% 67-100% Sitting X Walking X Standing X Additional Physical Requirements/Hazards Physical Requirements Manual dexterity (eye/hand coordination) Perform shift work Hear alarms/telephone/audio recordings Reach above shoulder Repetitive arm/hand movements Finger Dexterity Color Vision Acuity – far Acuity – near Hazards Depth perception Use of Latex products Exposure to toxic/caustic/chemicals/detergents Exposure to moving mechanical parts Exposure to dust/fumes Skills Attention to detail Critical thinking Communication Teamwork Conflict resolution Active listening Relationship building Lean methodologies 5S Programs Continuous Improvement Process Data entry Resource utilization Safety standards Supply inventory Supply chain Financial management Enterprise resource management Project management Purchase orders Leadership As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

Processing patient registration, verifying insurance, scheduling appointments, and providing excellent customer service in a healthcare setting. | High school diploma required, prior healthcare or patient registration experience preferred, strong communication and organizational skills. | Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Patient Services Representative – Oberlin Primary & Specialty Care Job Summary: The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed. Essential Functions: • Serves as the primary point of contact between patients and physician practices • Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner • Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. • Processes patients in practice as they present for their appointments. • Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately • Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed. • Records time indicators for lobby wait times. • Calculates patient liabilities and actively collects and processes patient payments. • Reconciles cash drawer at the close of the day. • Performs charge entry for external services (i.e. nursing homes) as necessary. • Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary. • Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults). • Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice • Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy • Verifies RX benefits in electronic health record, per protocol • Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education: High School Diploma or GED (required) Licensure/Certification: None Experience: Prior experience in patient registration/healthcare (preferred) As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com