Merakey

Lead strategic growth initiatives, develop partnerships, and oversee business development for the IDD division. | Requires 10+ years in business development within healthcare or human services, with knowledge of Medicaid, IDD systems, and government funding. | Are you ready to take the next step in your career and lead a team that makes a real impact every day? At Merakey, we put heart and soul into everything we do. We believe that people can and do recover from mental illness—and our mission is to support that recovery by addressing the whole person: mind, body, spirit, and community.    The Vice President of Business Development for Merakey’s Intellectual and Developmental Disabilities (IDD) Division is responsible for leading strategic growth initiatives across all IDD service lines. This executive role identifies, develops, and executes opportunities that expand Merakey’s footprint, strengthen partnerships, enhance program sustainability, and support the organization’s mission of providing exceptional, person-centered care to individuals with intellectual and developmental disabilities.   The VP of Business Development serves as a key advisor to the IDD Division Senior Vice President and collaborates closely with operations, enterprise business development, finance, strategy, marketing, and clinical leadership to drive long-term growth and innovation.   Key Responsibilities Strategic Growth & Market Expansion * Develop and lead the IDD Division’s comprehensive growth strategy to expand programs and services across existing and new states/geographies. Ensure alignment with mission, payer dynamics, and regulatory realities. Translates vision into disciplined expansion plans across regions and service lines. * Identify emerging trends, regulatory changes, and market opportunities within the IDD sector to inform strategic planning for growth. * Evaluate potential new business lines, expansion of current business lines, partnerships, acquisitions or affiliations and opportunities that align with Merakey’s mission and strategy. * Conduct needs analysis and feasibility assessments for new programs and markets. * Work closely with operations, clinical leadership, finance, legal, human resources, and compliance to ensure growth initiatives are executable, compliant, and scalable across a national platform. * Continuously evaluate state and regional markets, reimbursement trends, and competitor activity. Use data and field insight to prioritize where and how the organization can grow. Business Development & Partnerships * Cultivate and maintain strong relationships with state and county agencies, community partners, provider associations, and advocacy groups. * Lead contract development, negotiation, and renewal processes with payers and government entities. * Represent Merakey at national conferences (e.g., ANCOR, PAR, Open Minds) to influence policy and stay ahead of industry trends. * Work collaboratively with operations team to help ensure the seamless transition of new business. Proposal Development & Implementation * Oversee the end to end process of RFP/RFI response development, including coordination with internal subject matter experts. * Ensure proposals are competitive, compliant, mission-centered, and financially viable. * Partner with operations and finance leaders to transition awarded proposals into successful program launches. Division Leadership & Collaboration * Serve as a member of the IDD Division leadership team, contributing to division wide planning, budgeting, and performance improvement efforts. * Collaborate with operations leaders to assess program capacity, performance, and opportunities for expansion or redesign. * Work with Marketing & Communications to enhance the visibility of Merakey’s IDD programs and highlight innovative practices. * Establishes metrics to track pipeline health, return on investment, service ramp up, and long term margin contribution. Adjust strategy based on real world results. Travel Requirements * Regular travel across current and potential service regions is expected, including statewide stakeholder meetings, market visits, conferences, and partner engagements. Benefits   Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: * Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. * Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. * DailyPay -- access your pay when you need it! * On the Goga well-being platform, featuring self-care tools and resources. * Access Care.com for backup childcare, elder care, and household services. * Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). * Tuition reimbursement and educational partnerships. * Employee discounts and savings programs on entertainment, travel, and lifestyle. * Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits [https://www.merakey.org/careers/benefits]   About Merakey   Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. [https://youtu.be/MD3KtxmS7qo] Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Qualifications Education * Bachelor’s degree required; master’s degree in business, Public Administration, Healthcare Administration, or related field strongly preferred. Experience * 10+ years of progressively responsible experience in business development, strategy, operations, or related roles within the human services, behavioral health, IDD, or healthcare sectors. * Demonstrated success leading growth initiatives and securing new business in government-funded service environments. * Strong knowledge of IDD waiver systems, Medicaid funding structures, managed care, and regulatory frameworks. Skills & Competencies * Exceptional strategic thinking, analytical, and financial acumen. * Strong relationship-building and negotiation skills. * Ability to lead cross-functional teams and collaborate effectively across a complex organization. * Outstanding communication and presentation skills. * Entrepreneurial mindset with the ability to innovate while maintaining mission alignment. * Commitment to person-centered services and the values of inclusion, dignity, and respect.

Assist with staff development, manage training records, and support operational functions related to staff training and compliance. | High school diploma or GED, college coursework, and knowledge of IDD programs and Learning Management Systems preferred. | Are you looking for an opportunity to advance your career, while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Staff Development Operations Coordinator to join our team, at the program in Marlton, NJ. Earn $21.00-$24.00/hr. This position provides assistance to the staff development facilitators, staff development systems manager and acts as liaison to operational leaders. This position understands and assists with all aspect of the Merakey Learning Management system within the IDD division in conjunction with the Director of Staff Development Systems. Include assigning dynamic training plans, running, and monitoring gap reports, and working with IDD Leadership and the IDD Staff Development team. JOB DUTIES/RESPONSIBILITIES: • Creates and maintains intermediate to moderately complex spreadsheets and databases and prepares reports, tables, charts. • Research, monitors, and analyzes data to produce business insights and action recommendations relevant to proposed business development • Schedules, implements, conducts, and coordinates the orientation and training program in conjunction with the Staff Development Facilitators, Managers, and the Assistant Staff Development Executive. • This position participates in the preparation, sending, and tracking, annual training for staff. • Prepares orientation and training materials, including notifying departments of new employees, copying materials, etc. • Ensures training is complete for each staff according to the regulations. • Maintains complete and accurate records to ensure compliance with all regulatory agencies for trainings conducted. • Enters, stores, retrieves, and tracks individual trainings and maintain necessary documentation and accountability for regulatory agencies or the facility through the use of paper documents and the Merakey Learning Management system for Training conducted. • Performs office operations, such as typing, copying, filing, updating reports, requisitioning office supplies, and other related clerical services. • Operates all audio-visual equipment, general office equipment and computer systems. Work cooperatively with all staff and all departments. • Performs related work as required. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan • - both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay • - access your pay when you need it! • On the Goga well-being platform, featuring self-care tools and resources. • Access Care.com for backup childcare, elder care, and household services. • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). • Tuition reimbursement and educational partnerships. • Employee discounts and savings programs on entertainment, travel, and lifestyle. • Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Requirements: The ideal candidate will possess the following qualifications: • High school diploma or GED required • Additional college coursework required • associates preferred • Knowledge of Intellectual Developmental Disabilities programs. • Experience with Learning Management Systems, preferred.

Manage and process high-volume invoices, resolve complex invoice issues, and support audit and reporting functions. | Requires 3+ years of accounts payable experience, proficiency with accounting software like Concur, GP, and Workday, and strong organizational skills. | Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a detail-oriented and experienced Accounts Payable Team Lead to support the accounts payable function by serving as a subject matter expert and key point of contact for complex accounts payable tasks. Earn 23.00-25.00/hr depending on experience Hybrid Position: This opportunity is available for candidates residing in PA, NJ, and DE. 2 days onsite at our headquarters in Lafayette Hill, PA Position Details: The Accounts Payable Team Lead will take ownership of critical accounts payable processes, assist with escalations, and help ensure accuracy and efficiency across the function without direct supervisory responsibilities. Other duties include: • Process high-volume invoices with accuracy and ensure compliance with company policies and procedures. • Assist with complex invoice issues, payment discrepancies, and vendor inquiries. • Collaborate closely with Purchasing, Tax and Accounting teams to resolve unmatched or disputed invoices. • Support weekly payment runs, ensuring proper approvals, coding, and adherence to payment schedules. • Monitor the AP inbox and assist in resolving urgent or escalated issues. • Maintain vendor records and assist with onboarding and changes in the vendor master file. • Assist with outstanding checks follow ups, check reissues and voids. • Assist with monthly AP accruals, reconciliations, and reporting. • Support internal and external audits by preparing documentation and responding to requests. • Train new team members informally on processes, tools, and best practices. • Additional duties as assigned. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan • - both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay • - access your pay when you need it! • On the Goga well-being platform, featuring self-care tools and resources. • Access Care.com for backup childcare, elder care, and household services. • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). • Tuition reimbursement and educational partnerships. • Employee discounts and savings programs on entertainment, travel, and lifestyle. • Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply! Requirements: • Associate's or Bachelor's degree in Accounting, Finance, or related field strongly preferered. • 3+ years of accounts payable experience required. The ideal candidate • Solid understanding of accounting principles and accounts payable processes. • Strong Excel skills and experience with accounting software (Concur, GP and Workday). • Excellent organizational skills and attention to detail. • Strong problem-solving and communication skills. • Ability to work independently and take initiative on assigned tasks.

Oversee clinical and administrative operations of IDD programs, ensure regulatory and payor compliance, supervise staff, and lead quality improvement and outcome reporting. | Experience in nonprofit business leadership with community residential and IDD/DDS/CCL program expertise, knowledge of Title 17 and Title 22 regulations, and ability to manage compliance and operational delivery. | Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Regional Director to join our team at our program in Escondido, CA. Position Details Merakey seeks mission-driven and experienced nonprofit business leaders skilled in successfully executing strategic plans and empowering high performing staff. The Regional Director will report to the Executive Director. Our Regional Director will need to have community residential experience and IDD/DDS/CCL/Regional Center and/or EBSH experience and will be Responsible for the clinical and administrative oversight of the IDD program operations. Supervise team members to ensure high levels of fidelity to the model and maintain the Merakey mission. Responsible for coordination and execution of service/operational delivery of activities to maintain full compliance with regulatory and organization requirements. Accountable for ensuing compliance with payors through contract interpretation and payor requirements. Leads all QI initiatives and Outcome reporting. Understanding of Title 17 and Title 22. Provides coverage for Program Administrator when off or position is vacant. Salary up to $90,000 To fill out an on-line application: www.merakey.org/careers Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. • DailyPay -- access your pay when you need it! • On the Goga well-being platform, featuring self-care tools and resources. • Access Care.com for backup childcare, elder care, and household services. • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). • Tuition reimbursement and educational partnerships. • Employee discounts and savings programs on entertainment, travel, and lifestyle. • Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Lead digital transformation strategy and user adoption programs, drive change management, optimize processes, leverage data analytics, and collaborate cross-functionally to enhance enterprise application use. | Bachelor’s degree, 4-5 years digital transformation with leadership experience, proficiency in enterprise SaaS applications, change management and process improvement certifications preferred, strong communication and strategic skills. | Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Director of Digital Transformation and User Adoption to support our IT Enterprise Applications team.   Salary $120,100 - $140,000 depending on experience Remote Position: available for candidates residing in *PA, DE, FL, LA, MD, NJ, OH, TX, and VA Up to 25% travel to our headquarters in Lafayette Hill, PA expected. *Location requirements not applicable to current employees operating under the legal entity of Merakey-USA.   Position Details: The Director of Digital Transformation and User Adoption is a leadership role within the IT department, specifically under the Enterprise Applications team. This position is responsible for strategizing, implementing, and overseeing digital transformation initiatives to ensure effective use and adoption of enterprise applications across the organization. Reporting to the Senior Director of Enterprise Applications, this role is critical for fostering a culture of digital innovation, enhancing process efficiencies, and optimizing user engagement with technology. The Director will lead a team focused on change management, user training, and process improvement, driving initiatives that enable employees to fully leverage digital tools and maximize organizational productivity. This role is integral to advancing the organization’s digital maturity and aligning technology solutions with strategic business objectives. Duties include: DIGITAL TRANSFORMATION STRATEGY AND EXECUTION * Develop a Strategic Digital Transformation Roadmap Establish a clear roadmap that aligns IT and business goals, prioritizing digital initiatives that support productivity, streamline processes, and enhance user experiences. * Align Digital Initiatives with Business Objectives Collaborate with IT leaders and business stakeholders to ensure digital strategies meet current and future needs. Adapt the roadmap as needed to remain relevant and effective. USER ADOPTION AND CHANGE MANAGEMENT * Design and Implement User Adoption Programs Create structured programs and communication strategies to drive high adoption rates for enterprise applications. Tailor initiatives for various user groups to enhance engagement and ease of use. * Lead Change Management Initiatives Oversee change management efforts, including stakeholder engagement, targeted communications, and feedback mechanisms to ensure smooth transitions during technology rollouts. * Develop Training and Enablement Resources Provide comprehensive training materials, workshops, and resources to educate users and ensure understanding of benefits and best practices. PROCESS OPTIMIZATION AND OPERATIONAL EFFICIENCY * Assess and Streamline Business Processes Conduct regular reviews to identify opportunities for improvement, automation, and standardization within enterprise applications. * Apply Process Improvement Methodologies Leverage frameworks such as Lean and Six Sigma to streamline workflows, eliminate redundancies, and enhance operational efficiency. * Customize User Experience Work with application administrators and developers to optimize workflows and interfaces, ensuring an intuitive and user-friendly experience. DATA-DRIVEN DECISION MAKING AND PERFORMANCE ANALYSIS * Establish Key Performance Indicators (KPIs) Define, track, and report KPIs to measure the success of digital adoption and transformation efforts—such as engagement rates, application usage, and time savings. * Leverage Analytics for Insights Use data analytics tools to gain insights into user behavior and application performance, making informed recommendations and refining digital strategies. LEADERSHIP AND CROSS-FUNCTIONAL COLLABORATION * Foster Cross-Departmental Collaboration Partner with IT teams (e.g., Cybersecurity, Infrastructure, Development) and business units to ensure secure, cohesive, and efficient integration of digital tools. * Build Strong Vendor Relationships Manage relationships with digital adoption vendors and consultants to ensure alignment with organizational needs and maximize value from external resources. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: * Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. * Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. * DailyPay -- access your pay when you need it! * On the Goga well-being platform, featuring self-care tools and resources. * Access Care.com for backup childcare, elder care, and household services. * Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). * Tuition reimbursement and educational partnerships. * Employee discounts and savings programs on entertainment, travel, and lifestyle. * Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits [https://www.merakey.org/careers/benefits]   About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. [https://youtu.be/MD3KtxmS7qo]    Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!   Qualifications Education and Certifications: * Bachelor’s degree in Information Technology, Business Administration, or a related field; Master’s degree preferred. * Relevant certifications in digital adoption, project management (e.g., PMP), change management (e.g., Prosci), and process improvement (e.g., Lean, Six Sigma) are highly desirable. Experience: * 4-5 years in digital transformation, user adoption, or enterprise application management, with at least 2-3 years in a leadership role within IT. * Proven track record managing large-scale digital transformation projects and user adoption initiatives in a complex, enterprise-level environment. Technical Skills: * Strong proficiency with enterprise applications (e.g., ERP, CRM, HRIS, and other SaaS platforms) and digital adoption tools. * Solid understanding of data analytics, KPI monitoring, and reporting tools to track user engagement and measure digital adoption success. * Knowledge of process improvement methodologies, such as Lean and Six Sigma, and change management frameworks. Leadership and Collaboration Abilities: * Exceptional interpersonal and communication skills, with experience in stakeholder engagement, change management, and cross-departmental collaboration. * Strategic mindset with the ability to manage competing priorities, influence decision-makers, and drive transformation initiatives aligned with business objectives. Personal Qualities: * Visionary thinker with an innovative approach to digital transformation. * Analytical and data-driven, able to derive insights from user behavior and performance metrics. * Adaptable to evolving business needs and a champion for a digital-first culture.