Medica

Lead design, implementation, and support of scalable enterprise platforms focusing on Kafka and AKS with cloud infrastructure management and automation. | Bachelor's degree and 5+ years experience in platform engineering with hands-on Kafka, AKS, Azure, and scripting in Python, Bash, or PowerShell. | Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm, and every member feels valued. Defining problems, conducting and narrowing research, analyzing criteria, finding, analyzing and applying solutions. Performs other duties as assigned. Medica is seeking a Senior Platform & Integration Engineer to provide technical leadership and hands-on expertise in Kafka, Azure Kubernetes Service (AKS), Kubernetes, Azure cloud services, Azure DevOps, GitHub Actions, and cloud-native platform engineering, driving the design, implementation, and support of scalable, secure, and reliable enterprise platforms. This role is ideal for someone who: * Is a platform-focused engineer with deep expertise in event-driven architectures, cloud-native technologies, and integration platforms. * Has extensive hands-on experience administering and supporting Kafka across both on-premises environments and Confluent Cloud. * Excels at designing, building, and operating scalable platforms that enable real-time data processing and microservices orchestration. * Leads technical initiatives through influence, collaboration, and engineering excellence. * Driving platform reliability, automation, observability, and operational maturity across engineering teams. * Balances platform architecture, operational excellence, automation, mentoring, and strategic technology planning. You will work closely with engineering leadership, application development teams, cloud and security teams, infrastructure teams, and enterprise architects to build and evolve Medica's integration and platform capabilities. Performs other duties as assigned. Key Accountabilities * Administer, support, and optimize Kafka platforms across both on-premises environments and Confluent Cloud, ensuring high availability, security, monitoring, and efficient event-streaming capabilities. * Manage and maintain Azure Kubernetes Service (AKS) and Kubernetes platforms, including cluster administration, networking, ingress management, RBAC, autoscaling, secrets management, and platform security. * Serve as an Azure Cloud Administrator responsible for managing Azure services, resolving infrastructure and network connectivity issues, and supporting development teams with Azure resource provisioning, deployment, and configuration. * Design, develop, and maintain robust CI/CD pipelines utilizing Azure DevOps and GitHub Actions to streamline software delivery and platform operations. * Drive automation initiatives through scripting and Infrastructure as Code (IaC) practices to improve provisioning, deployment, and operational efficiency. * Implement and enhance observability and monitoring solutions using Splunk, Dynatrace, Prometheus, and Grafana to ensure platform reliability, availability, and performance. * Lead incident management activities, including troubleshooting, root cause analysis, problem resolution, and continuous service improvement efforts. * Establish and enforce platform governance, operational standards, security controls, and best practices across cloud and integration platforms. * Provide technical guidance, and mentorship in Kafka, Kubernetes, Azure, and DevOps technologies. * Collaborate closely with application, infrastructure, security, and enterprise architecture teams to advance cloud modernization, platform engineering, and digital transformation initiatives. Required Qualifications * Bachelor's degree or equivalent experience in related field * 5 years of work experience beyond degree * 5+ years of in platform engineering, cloud operations, or enterprise integration. * Hands-on expertise with Kafka, Confluent Cloud, AKS/Kubernetes, Azure, Azure DevOps, and GitHub Actions. * Experience with Azure resource management, cloud deployments, and network troubleshooting. * Strong scripting and automation skills (PowerShell, Bash, Python). * Experience with containerization, distributed systems, and deployment strategies. Skills and Abilities * Kafka administration, cluster management, and event-driven architecture design. * Kubernetes and Azure Kubernetes Service (AKS) platform administration and cloud-native operations. * Azure cloud administration includes management of Azure services, subscriptions, resource groups, networking, storage, and compute resources. * Assisting development and platform teams with provisioning, deployment, and lifecycle management of Azure resources. * Troubleshooting Azure networking and connectivity issues involving VNets, NSGs, Load Balancers, Application Gateway, Private Endpoints, DNS, and hybrid connectivity. * CI/CD pipeline design, DevOps practices, infrastructure automation, and deployment orchestration. * Infrastructure as Code (IaC) using Terraform, ARM Templates, and Bicep. * Observability, application monitoring, logging, alerting, and performance optimization. * Networking, security, ingress controllers, RBAC, identity management, and secrets management. * Technical leadership with strong communication, stakeholder collaboration, and cross-functional team coordination. Preferred Qualifications * Terraform, ARM/Bicep, microservices, and event-driven architecture experience. * Healthcare or regulated industry experience. * Azure, Kubernetes, Kafka, or DevOps certifications. * Hybrid-cloud or multi-cloud experience. This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week. The full salary grade for this position is $88,800 - $152,300. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $88,800 - $133,245. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data.  In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Ensure data accuracy and compliance through analysis, reporting, documentation, and collaboration with multiple teams to improve data quality. | Bachelor's degree or equivalent, 5+ years in data analysis or compliance, strong communication skills, proficiency in Excel, SQL, Python preferred, and experience in regulated industries or broker operations. | Broker Operations Data Quality Analyst The Broker Operations Data Quality Analyst ensures the integrity, accuracy, and regulatory compliance of data across broker operations and segment analytics. This role combines advanced analytical expertise with a deep understanding of operational processes to support decision-making through data validation, reporting, and continuous process improvement. The analyst develops and maintains product documentation templates, completes documentation for new or enhanced products, and partners closely with teams across Sales, Product, Compliance, and Operations to drive data quality and compliance initiatives. Additional responsibilities may be assigned as needed. Key Accountabilities • Analyze and validate broker and segment data to ensure accuracy and compliance. • Monitor data quality and collaborate with cross-functional teams to resolve discrepancies. • Generate reports and dashboards to track data performance and compliance metrics. • Maintain documentation for data validation processes and product updates. • Identify and implement process improvements to enhance data integrity and efficiency. • Provide training and support on data quality best practices. • Partner with internal teams including Sales, Product, Compliance, and Operations. • Perform additional duties as assigned. The successful candidate will demonstrate a high level of analytical expertise, attention to detail, and a proactive approach to problem-solving. They will be comfortable working independently on complex projects, collaborating across departments, and driving improvements in data quality and compliance. A strong communicator and strategic thinker, the candidate will contribute meaningfully to organizational goals and foster a culture of accuracy and accountability. Minimum Qualifications • Bachelor's degree or equivalent experience in related field. • 5 years of professional experience in data analysis, compliance, or related roles. Strongly Preferred Qualifications • Strong written and verbal communication skills. • Proficiency in Excel, SQL, and Python. • Demonstrated ability to work independently and manage complex responsibilities. • Experience in healthcare, insurance, or regulated industries. • Familiarity with dashboard creation and KPI reporting. • Prior experience in broker operations or sales data environments. Skills and Abilities • Exceptional analytical and problem-solving skills. • Strong judgment and decision-making capabilities. • Ability to identify trends and recommend actionable insights. • Skilled in cross-functional collaboration and stakeholder engagement. • Commitment to data integrity and compliance. • Ability to train and support others in data quality practices. • Comfortable working in a professional office environment with minimal supervision. This position is a Remote role. To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI. The full salary range for this position is $68,800 - $118,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Conduct comprehensive assessments, develop and monitor individualized care plans, facilitate advanced care planning, and coordinate services for members with advanced illness. | Associate or bachelor's degree in nursing, 5+ years clinical nursing experience, RN license, case management experience, oncology care knowledge, and proficiency with health records. | Medica's RN Case Managers provide a member-centric, evidence-based model of care across multiple products. Our Case Management program aims to serve the members with highest needs and help them navigate the health system. The Advanced Illness program focuses on optimizing patient outcomes, improving quality of life, and ensuring efficient utilization of healthcare resources while aligning with a member's established plan of care. This position involves collaboration with members and their families, caregivers, providers, and interdisciplinary teams to deliver holistic care. The case manager will be responsible for conducting comprehensive assessments, developing, implementing, and monitoring individualized care plans, facilitating advanced care planning discussions, and coordinating services across the healthcare continuum. For members facing a late-stage cancer diagnosis, it is essential to provide comprehensive guidance through the complexities of cancer care. Ensuring that each member receives timely, coordinated, and holistic support throughout their treatment journey is a top priority. By offering personalized navigation and advocacy, case managers play a critical role in reducing the burden of illness on both patients and their families. This approach not only enhances the quality of life for those affected but also contributes to more efficient use of healthcare resources, ultimately helping to lower overall healthcare costs. Performs other duties as assigned. Minimum Qualifications • Associate or bachelor's degree in nursing • 5+ years of clinical/acute care nursing experience with a focus on advanced illness, hospice, palliative care, or chronic disease management • Experience working with vulnerable and complex populations, including multiple age groups, ethnic and socioeconomic backgrounds provided in a clinical, home care or telephonic environment; direct case management experience strongly preferred • Experience in oncology care (inpatient, outpatient, or community-based) and familiarity with cancer treatment protocols/medications, symptom management and advance care planning preferred • Knowledge of managed care principles and regulatory guidelines preferred • Proficiency in electronic health records and care management software Licensure/Certification • Current, unrestricted RN license in the state of residence • Certified Case Manager (CCM) preferred, or ability and commitment to obtain within two years of hire Skills and Abilities • Professional demeanor: Engaging, persistent and assertive. Empathetic, pragmatic, and prescriptive. • General working knowledge of how various health care services link together (the health care continuum) • Excels in communication with physicians and health care providers • Excellent internal and external customer service skills • Strong decision-making skills • Ability to think creatively and be comfortable taking the lead in negotiating and accessing resources • Ability to have positive impact on team by modeling and supporting change • Understand, articulate and support the organization's mission, vision, goals and strategy • Work efficiently towards department benchmarks • Excellent verbal and written skills and the ability to present in a group setting • Ability to work positively in a fluid, ever-changing environment • Ability to thrive in a fast-paced setting, make decisions under stress, and manage multiple complex issues on a daily basis This position is a Remote role. To be eligible for consideration, candidates must have a primary home address located within any state where Medica is registered as an employer - AR, AZ, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI. The full salary range for this position is $70,700 - $121,200. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees. The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law. We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.