Medallia

Lead migration and development of secure, compliant AI/ML platform services on AWS GovCloud for government and enterprise clients. | 5+ years software development with Python, Java or Scala, Kubernetes, distributed systems, US citizenship, and bachelor's degree. | Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team We are looking for a Senior AI/ML Engineer to join our Medallia AI Platform team and lead the migration of our AI platform to AWS GovCloud. This role requires US citizenship due to GovCloud access and deployment requirements. As a Senior AI/ML Engineer on the AI Platform team, you will architect and develop the building blocks of our next-generation AI products while spearheading our GovCloud migration initiative. You will work with cross-functional teams to deliver world-class AI capabilities to government and enterprise customers. Responsibilities Lead the migration of our AI/ML platform services to AWS GovCloud, ensuring compliance, security, and performance standards. Design and implement cloud-native ML infrastructure on AWS, including SageMaker, ECS, EKS, and Lambda. Monitor, maintain, and optimize deployed models and ML pipelines in GovCloud environments. Build and maintain secure data pipelines across national boundaries, adhering to FedRAMP requirements. Collaborate with product and design teams to build innovative features for the Customer Experience space. Architect scalable solutions for large-scale data processing made available to clients with high performance. Design and implement APIs to power front-end applications. Identify process improvements: automating manual processes, optimizing data delivery, redesigning infrastructure for greater scalability. Participate in a scheduled on-call rotation to maintain the availability and reliability of both internal platforms and customer-facing production systems. Candidates based in the Tysons vicinity will be prioritized as this role is Hybrid, 3 days per week onsite. Qualifications Minimum Qualifications Eligibility Requirement: Due to compliance restrictions for AWS GovCloud environments, US Citizenship is required for this role. Candidates must be eligible to obtain and maintain access to these secure environments. BA/BS degree in Computer Science or a related technical discipline, or equivalent practical experience. 5+ years of software development in production environments using Python, Java, or Scala. Demonstrated experience deploying and operating services on Kubernetes (K8s); familiarity with K8s-based deployment frameworks in regulated environments. Demonstrated experience with distributed systems: Spark, Hadoop, Kafka. Demonstrated experience with Relational SQL including Postgres. Demonstrated experience with code quality best practices and testing architectures on large codebases. Preferred Qualifications Familiarity with AWS services (EC2, S3, IAM, VPC, EKS, SageMaker) for cases where native AWS deployments are required outside the company's K8s framework. Experience with AWS GovCloud or FedRAMP-compliant environments. AWS Certified Machine Learning Specialty or Solutions Architect certification. Experience with ML model serving platforms: TensorFlow Serving, TensorRT, Triton, KServe. Experience with data pipeline and workflow management tools such as Airflow or Kubeflow. Microservices development using Django or Spring framework. Experience with NoSQL databases including ElasticSearch. Medallia is committed to equal pay and transparency. The annual base salary range for this position is $148,500 - $221,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

Lead migration of DXA portal to React architecture, manage Node.js microservices, ensure FedRAMP compliance, and mentor junior engineers. | 6+ years web development with 3+ years React/TypeScript, strong software architecture, testing, and compliance experience preferred. | Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team You will be a senior technical leader within the team responsible for developing, scaling, and maintaining the DXA(Digital Experience Analytics) reporting tool. A primary focus of this role will be driving the strategic migration of the DXA portal from our legacy Backbone framework to our modern, Alchemy-based React framework. Additionally, you will help architect and manage the Node.js-based microservices that power the DXA portal. As our team actively works toward achieving FedRAMP compliance for our reporting platform, you will play a critical role in aligning our frontend architecture, data handling, and security practices with federal compliance standards. As a senior member of the team, you will not only write high-quality code but also establish best practices, mentor other developers, and collaborate closely with product and design teams to shape our technical roadmap. Responsibilities As a Senior Front-End Engineer, you will own all aspects of the software development lifecycle, with an emphasis on architecture, quality, security, and leadership: Architect & Scale: Design and implement robust, reusable web architectures, state management systems, and client-side algorithms for the DXA portal. Drive Migration: Take a leading role in successfully transitioning legacy Backbone codebases into a modern, performance-optimized React/Alchemy architecture. Security & Compliance: Collaborate with security and engineering teams to ensure frontend interfaces, data storage, network calls, and authentication flows meet FedRAMP compliance requirements and federal security standards. Technical Leadership & Mentorship: Guide, mentor, and perform constructive code reviews for junior and mid-level engineers to elevate the team's technical capabilities. End-to-End Ownership: Partner with product managers and designers to translate complex requirements into scalable technical designs, owning projects from concept through to deployment. Quality & Best Practices: Champion code quality, performance optimization, accessibility (a11y), security hardening, and comprehensive testing strategies (unit, integration, and end-to-end) Candidates based in the Tysons vicinity will be prioritized as this role is Hybrid, 3 days per week onsite. Qualifications Minimum Qualifications Must reside in the United States and be legally authorized to work in the US without sponsorship. 6+ years of professional experience developing, shipping, and maintaining complex, high-performance web applications in production. 3+ years of hands-on experience building applications using React and its ecosystem. TypeScript & Modern Web Standards: Professional experience building typed web applications in Typescript (ES6+), utilizing semantic HTML5 and modern styling methodologies (e.g., CSS-in-JS, CSS Modules, or utility-first CSS). Automated Testing & QA: Hands-on experience with unit and integration tests using frameworks such as Jest or React Testing Library, including experience with mocking and automated test pipelines. Software Architecture: Experience designing modular front-end architectures and applying software design patterns. Technical Communication: Experience authoring technical design documentation and presenting technical concepts to both technical and non-technical stakeholders. Preferred Qualifications Experience building or maintaining software within FedRAMP, SOC 2, HIPAA, or other highly regulated compliance frameworks. Migration Experience: Proven experience successfully migrating large-scale legacy codebases (ideally from BackboneJS, AngularJS, or similar) to modern React. Strong backend familiarity, particularly with NodeJS and microservices architecture. Familiarity with web security best practices (OWASP Top 10, secure session management, CSP, dependency scanning). BSc/MSc in Computer Science, Software Engineering, or equivalent practical experience. Medallia is committed to equal pay and transparency. The annual base salary range for this position is $135,000-210,000 USD. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

Design and maintain scalable Java microservices and event-driven data workflows ensuring system reliability and performance. | 5+ years experience with Java, Spring Boot, multi-tenant architectures, strong database and cloud skills, and US work authorization. | Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team This is a pivotal opportunity within our Engineering Team for a Senior Software Engineer to drive the development of scalable, high-performance back-end services. This role requires a hands-on, collaborative individual who excels at tackling complex technical challenges. You will be a key contributor to our core back-end platform, ensuring high availability and reliability. A strong commitment to being a team player and collaboration is essential for success in this fast-paced, growth-oriented environment. Responsibilities Design, build, and maintain Java (21) / Spring Boot microservices and shared libraries used across the team. Develop and operate Apache Flink stream-processing jobs that handle high-volume session and event data. Build Kafka-based producers/consumers and the utilities that standardize them across services. Collaborate cross-functionally with QA, and other engineering team members to define and execute features. Integrate services via REST APIs and internal clients; help keep versions and dependencies consistent across a multi-repo Maven landscape. Help drive the ongoing Java 21 migration and keep the platform on modern, supported dependencies. Optimize and maintain database schemas and queries in MySQL and other storage engines like Clickhouse, Elastic search etc. Write tests, participate in code reviews, and support your services in production (observability, on-call as the team matures). System Reliability & Monitoring: Own the performance, availability, and observability of services in production. Complex Problem Solving: Investigate and resolve highly complex technical issues that span multiple services, platforms, and databases (MySQL, Kafka, cloud environment). Security and Data Isolation: Ensure the implementation of robust data isolation and security measures necessary for a high-volume, multi-tenant system. Candidates based in the Tysons vicinity will be prioritized as this role is Hybrid, 3 days per week onsite. Qualifications Minimum Qualifications Must reside in the United States and be legally authorized to work in the US without sponsorship. 5+ years of professional experience building back-end services using modern Java (Java 17+; Java 21 a plus) and the Spring Boot framework. Experience configuring and maintaining Maven multi-module projects, including dependency management. Multi-Tenant Architecture: Demonstrated experience developing and maintaining multi-tenant architectures. Database & Data Modeling: Relational database experience using MySQL for data modeling, schema design and query optimization. Event Streaming & Processing: Hands-on experience building event-driven or batch processing workflows using Kafka or streaming/batch frameworks (e.g. Flink, Kafka Streams, Spark, or similar). API Development & Production Operations: Experience designing, building and operating production-grade REST APIs, including handling error states, automated testing, logging and production debugging. Cloud Infrastructure: Hands-on experience deploying services and managing infrastructure using a major cloud provider (AWS is strongly preferred) Participate in an on-call rotation for production support. Preferred Qualifications Experience with GovCloud Experience with multitenant SaaS architectures. Exposure to cloud deployment and containerized infrastructure. Experience migrating large codebases across major Java/Spring versions. Experience with Clickhouse Familiarity with schema evolution / Avro and event-driven design. NoSQL and Caching: Familiarity with NoSQL databases (e.g., MongoDB,) and in-memory caching solutions (e.g., Redis or Memcached) to address high-performance requirements. Observability and Monitoring: Experience setting up and utilizing observability tools, including logging, metrics collection (e.g., Prometheus, Grafana), and tracing, to troubleshoot distributed systems in production. Advanced Database Knowledge: Advanced knowledge of database design, query optimization, and performance tuning beyond basic MySQL administration. Experience with the Go language (Golang) in a production environment. Familiarity with object-oriented databases. Medallia is committed to equal pay and transparency. The annual base salary range for this position is $135,000-$210,000 USD. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

Lead front-end architecture, migration to React, security compliance, mentorship, and full software lifecycle ownership. | 6+ years professional experience with React, TypeScript, software architecture, testing, and technical leadership in front-end development. | Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team You will be a senior technical leader within the team responsible for developing, scaling, and maintaining the DXA(Digital Experience Analytics) reporting tool. A primary focus of this role will be driving the strategic migration of the DXA portal from our legacy Backbone framework to our modern, Alchemy-based React framework. Additionally, you will help architect and manage the Node.js-based microservices that power the DXA portal. As our team actively works toward achieving FedRAMP compliance for our reporting platform, you will play a critical role in aligning our frontend architecture, data handling, and security practices with federal compliance standards. As a senior member of the team, you will not only write high-quality code but also establish best practices, mentor other developers, and collaborate closely with product and design teams to shape our technical roadmap. Responsibilities As a Senior Front-End Engineer, you will own all aspects of the software development lifecycle, with an emphasis on architecture, quality, security, and leadership: • Architect & Scale: Design and implement robust, reusable web architectures, state management systems, and client-side algorithms for the DXA portal. • Drive Migration: Take a leading role in successfully transitioning legacy Backbone codebases into a modern, performance-optimized React/Alchemy architecture. • Security & Compliance: Collaborate with security and engineering teams to ensure frontend interfaces, data storage, network calls, and authentication flows meet FedRAMP compliance requirements and federal security standards. Technical Leadership & Mentorship: Guide, mentor, and perform constructive code reviews for junior and mid-level engineers to elevate the team's technical capabilities. • End-to-End Ownership: Partner with product managers and designers to translate complex requirements into scalable technical designs, owning projects from concept through to deployment. • Quality & Best Practices: Champion code quality, performance optimization, accessibility (a11y), security hardening, and comprehensive testing strategies (unit, integration, and end-to-end) Candidates based in the Tysons vicinity will be prioritized as this role is Hybrid, 3 days per week onsite. Qualifications Minimum Qualifications • Eligibility Requirement: Must reside in the U.S. and hold U.S. Citizenship or a Green Card (Lawful Permanent Resident) to meet AWS GovCloud compliance requirements. • 6+ years of professional experience developing, shipping, and maintaining complex, high-performance web applications in production. • 3+ years of hands-on experience building applications using React and its ecosystem. • TypeScript & Modern Web Standards: Professional experience building typed web applications in Typescript (ES6+), utilizing semantic HTML5 and modern styling methodologies (e.g., CSS-in-JS, CSS Modules, or utility-first CSS). • Automated Testing & QA: Hands-on experience with unit and integration tests using frameworks such as Jest or React Testing Library, including experience with mocking and automated test pipelines. • Software Architecture: Experience designing modular front-end architectures and applying software design patterns. • Technical Communication: Experience authoring technical design documentation and presenting technical concepts to both technical and non-technical stakeholders. Preferred Qualifications • Experience building or maintaining software within FedRAMP, SOC 2, HIPAA, or other highly regulated compliance frameworks. • Migration Experience: Proven experience successfully migrating large-scale legacy codebases (ideally from BackboneJS, AngularJS, or similar) to modern React. • Strong backend familiarity, particularly with NodeJS and microservices architecture. Familiarity with web security best practices (OWASP Top 10, secure session management, CSP, dependency scanning). • BSc/MSc in Computer Science, Software Engineering, or equivalent practical experience. Medallia is committed to equal pay and transparency. The annual base salary range for this position is $135,000-210,000 USD. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.

Design, build, and operate scalable and secure production platforms, lead incident investigations, and promote automation and SRE best practices. | 5+ years in reliability or platform engineering with expertise in Kubernetes, cloud infrastructure, Linux administration, and automation languages like Python or Go. | Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike. We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees. We empower exceptional people to create extraordinary experiences together. Bring your whole self. The Role and Team The Site Reliability Engineering organization at Medallia brings together the infrastructure and applications that power a highly reliable global SaaS platform. As a Senior Site Reliability Engineer, you will play a key role in designing, operating, and evolving the platforms and services that power Medallia's global production environment. You will work across engineering teams to improve reliability, scalability, performance, and operational maturity while driving automation and platform improvements at scale. This role is expected to provide technical leadership, influence engineering best practices, and help shape the future direction of our cloud-native infrastructure and operational strategy. We are looking for engineers who think beyond day-to-day operations and continuously seek ways to increase engineering leverage. Successful candidates will act as force multipliers by building automation, self-service capabilities, platform solutions, and AI-assisted workflows that enable teams to operate more efficiently and reliably at scale. Please note this role participates in a rotating on-call schedule supporting production systems and services. Engineering Leverage At Medallia, we believe great engineers amplify the impact of themselves and those around them. Successful Senior SREs build systems, platforms, standards, and automation that enable multiple teams to move faster, operate more reliably, and scale efficiently. As AI capabilities continue to evolve, Senior SREs are expected to evaluate, adopt, and promote AI-assisted engineering practices that improve productivity, accelerate delivery, and reduce operational burden across the organization. Responsibilities Design, build, and operate highly available, scalable, and secure production platforms. Partner with software engineering teams to improve application reliability, scalability, performance, and operational readiness. Lead complex incident investigations, root cause analyses, and reliability improvement initiatives. Design and implement automation, self-service capabilities, and platform solutions that reduce operational toil. Leverage AI-assisted engineering tools and automation platforms to accelerate troubleshooting, improve productivity, and reduce operational overhead. Identify opportunities to streamline operational processes through automation, AI-enabled workflows, and platform engineering practices. Drive adoption of SRE principles, reliability standards, and operational best practices across engineering organizations. Develop and maintain infrastructure-as-code, deployment automation, and operational tooling. Support and improve CI/CD and GitOps-based deployment workflows. Design observability strategies using monitoring, logging, tracing, and alerting platforms. Participate in architecture reviews and provide guidance on scalability, resiliency, and operational excellence. Mentor junior engineers and contribute to the technical growth of the broader engineering organization. Act as a force multiplier by creating reusable solutions, self-service capabilities, and engineering standards that increase the effectiveness of multiple teams. Drive adoption of AI-assisted engineering workflows and operational automation across the organization. Drive engineering leverage initiatives that improve the productivity, reliability, and effectiveness of multiple engineering teams. Influence the broader engineering organization through platform thinking, standardization, and operational simplification. Qualifications Minimum Qualifications 5+ years of experience leading reliability, platform engineering, infrastructure, or cloud operations initiatives in production environments. Demonstrated experience operating and supporting large-scale production environments. Demonstrated experience with Kubernetes and containerized workloads in production environments. Demonstrated experience with cloud infrastructure platforms such as AWS, OCI, or GCP. Demonstrated Linux systems administration and troubleshooting skills. Demonstrated experience developing automation and tooling using Python, Go, Bash, or similar languages. Demonstrated experience with infrastructure-as-code technologies such as Terraform. Demonstrated experience designing and supporting CI/CD and GitOps workflows. Demonstrated understanding of networking fundamentals including DNS, load balancing, TLS/SSL, routing, and service networking. Demonstrated experience troubleshooting distributed systems and leading production incident response efforts. Demonstrated track record of reducing operational complexity through automation, platform engineering, or process transformation initiatives. Proven ability to influence technical decisions across teams and drive engineering improvements beyond direct ownership. Ability to participate in an on-call rotation supporting production systems. Preferred Qualifications Experience with GitOps platforms such as ArgoCD. Experience operating multi-region or hybrid-cloud environments. Experience with observability platforms such as Prometheus, Grafana, Loki, OpenTelemetry, or similar technologies. Experience designing and operating platform engineering solutions and self-service infrastructure. Experience supporting high-scale SaaS environments. Understanding of release strategies such as canary, blue/green, progressive delivery, and feature flag-based deployments. Experience with capacity planning, performance engineering, and resilience testing. Familiarity with security, compliance, and regulatory requirements in production environments. Experience using AI-assisted development, automation, or operational tooling to improve engineering productivity and service reliability. Experience applying AI-assisted engineering workflows to improve productivity, reliability, or operational efficiency at scale. Experience designing platform engineering solutions that enable self-service and increase engineering leverage. Experience mentoring engineers and leading cross-functional technical initiatives. Demonstrated passion for automation, process improvement, operational excellence, and engineering scalability. Strong communication, collaboration, and stakeholder management skills. Medallia is committed to equal pay and transparency. The annual base salary range for this position is $128,500 - $190,000. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions. Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role. At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.