Mayer Brown LLP

Define and manage complex business and functional requirements, lead stakeholder collaboration, analyze and improve business processes, and support technology solution delivery. | Bachelor’s degree, 8+ years business analyst experience with impactful process improvements, IT experience in legal/professional services preferred, proficiency with business analysis tools and SDLC, and strong project management skills. | Overview Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago office, as a Seior Analyst: IT Business Analysis. The IT Business Analyst’s overall responsibility is to define and manage complex business and functional requirements to support strategic technology initiatives. The BA is responsible for analyzing and designing business processes, identifying improvement opportunities, and translating business needs into actionable solutions. The BA is responsible for leading productive stakeholder workshops and fostering cross-functional collaboration among business sponsor, project manager, subject matter experts, vendors and the project team for the successful delivery of business solutions. Serves as a liaison between business and technology stakeholders by building trust and fostering collaborative relationships while providing subject matter expertise on technical systems and processes for assigned area Identifies key business objectives; uncovers business problems and proposes effective technology solutions Examines current business processes and makes recommendations for improving quality and/or efficiency to streamline business unit operations Elicit, analyze, and document requirements clearly and comprehensively by using various tools and techniques, and translate the business needs into appropriate functional and non-functional requirements Collaborates closely with user interface (UI) and user experience (UX) teams to ensure solutions are intuitive, user-friendly, and aligned with usability best practices Drives data gathering, review and analysis of data working closely with business partners to distinguish user requests from true needs efficiently and professionally Manages timely and effective delivery of various business analysis deliverables, including product vision and strategy, business and/or functional requirements specifications, product/sprint backlogs, requirements traceability matrices (RTMs), use cases, personas, prototypes, user stories, business process models, storyboards, workflows and data flow diagrams, user guides etc. Adopts a structured change request process to evaluate the necessity, impact, and approval of any scope changes. Resolves conflicts effectively and obtains stakeholder buy-ins by effectively managing expectations throughout the project Responsible for the alignment of user acceptance strategy, testing plans, defects management etc. to the project's business requirements Conducts targeted system testing in collaboration with the testers to ensure the quality and successful implementation of new systems Supports the creation and follow up of project related surveys and end-user communications that clearly explain technical concepts using non-technical language serves as a change agent to help transition the firm from the existing traditional legacy systems into more advanced, technology-driven solutions that will enhance the efficiency, quality, and effectiveness of our global practice Qualifications Education/Training/Certifications: Bachelor’s degree in a related field. Lean Six Sigma Certification (Yellow or Green belt) preferred Must have a minimum of 8 years of experience as a business analyst successfully delivering impactful business process improvements and client focused solutions Must be analytical and solutions oriented towards solving business issues and opportunities, required Must be able to distill critical data to help identify required actions based on indicative results, required 4+ years of IT experience working in the legal industry or professional services preferred Must be proficient using business analysis tools and techniques (MS-Office applications including Word, PowerPoint, Excel, Visio, Project, SharePoint), required Strong understanding of project management principles / methodology, required Must have experience working with SDLC frameworks (waterfall, agile and/or hybrid) Must be proficient developing business process models, required (MS Visio, Miro, MS Power Point, or similar) Agile and DevOps experience preferred Business analytics experience preferred (Google Analytics, PowerBI, Tableau, SQL) Performance Traits : Ability to work under pressure, meet deadlines with shifting priorities Strong attention to detail, organizational skills and the ability to handle multiple projects May require travel to other offices or evening conferences Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please View email address on click.appcast.io qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #

Manage business development plans, client outreach, marketing initiatives, proposals, and supervise junior team members to support the firm's litigation and advisory practices. | Six+ years in marketing, research, or management roles in professional services or comparable sectors, strong communication and organizational skills, leadership experience, and proficiency with Microsoft Office. | Overview Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. The Business Development Manager will support our commercial Litigation and Advisory practices, including our Supreme Court & Appellate practice. As the Business Development Manager for our Supreme Court & Appellate practice, you’ll help drive the growth of an elite practice renowned for shaping the law at the highest levels—including landmark Supreme Court victories and industry-defining strategies. This is your opportunity to collaborate with a “team of superstars” recognized for their thought leadership, creativity, and business acumen, and to play a pivotal role in expanding a practice that is the first choice for high-profile clients and complex legal challenges. The BD&M Manager will manage day-to-day responsibilities to ensure that assignments and projects are effectively managed and in alignment with the firm’s overall strategic efforts, and that our client service is exceptional. Responsibilities Business Plans & Infrastructure Develops and supports annual marketing and business development business plan development focused on priorities outlined by firm leaders and/or assigned teams, including thought leadership platforms, communications, and client outreach Collaborate with Business Development & Marketing department leadership and group leaders to develop annual budgets to support initiatives outlined in business plan(s) or as outlined by leadership, including specifying key strategic and tactical objectives and means to achieve annual goals Manage day-to-day responsibilities to ensure that assignments and projects are properly managed and in alignment with the firm’s overall strategic efforts, and that service to clients is exceptional Support the onboarding and integration of lateral lawyers Business Development & Profile Raising Initiatives Develop and support the implementation of key BD initiatives, including priority client targeting and campaigns, client satisfaction, client seminars, including our SCOTUS roadshow, and networking events, as well as other initiatives to enhance business development efforts Engage in research and analysis and competitive intelligence-gathering Support the collection and maintenance of CRM-based contact and other data for marketing planning and for mailing lists Support in the collection and reporting of matter experience Partners with BD&M colleagues to facilitate the completion of directory submissions; regional surveys; league table/industry survey content; specific lawyer and practice awards and accolades; and other profile-raising initiatives on behalf of the industry group Support coordination of business development training for lawyers Pitches & Proposals & Marketing Materials Manages responses to RFPs, and pitch, presentation, and other opportunities via the development of written proposal and presentation materials for the practice group and liaise with others when relevant Develop new marketing brochures and edit and refine existing ones; maintain practice descriptions in BD&M-shared systems Periodically review and consult with lawyers regarding their bios and practice descriptions to ensure that they are current Local Office Support When relevant, provide support for seminars, sponsorships, and other events and initiatives pursued by the firm in the local office When relevant, support the onboarding and integration of lateral lawyers Other Assist with the supervision and training of more junior team members Performs other duties as assigned or required to meet Firm goals and objectives Qualifications Education/Training/Certifications: Bachelor’s degree in related field Professional Experience: Six or more years of demonstrated success in a marketing, research, management, and/or communications-related field, either in the professional services (e.g., law, accounting, or consulting) or in a comparable position(s) in the corporate, trade association, or academic sectors Technical Skills: Proficiency in Microsoft Office products Performance Traits: Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors Ability to work in a diverse team environment and effectively support the demanding needs of the Firm Ability to work under pressure, meet deadlines with shifting priorities Must be a self-starter with a high level of initiative Strong customer service skills, able to anticipate needs and exercise independent judgment Strong attention to detail, organizational skills and the ability to manage multiple projects Maintains confidentiality and exercises discretion Exercises solid strategic thinking and problem-solving skills Familiarity with accepted research techniques and databases typically used for competitive intelligence in a professional services company Demonstrated good judgment, a team-first orientation, meticulous and results driven. Management Accountabilities: Demonstrates leadership and supervisory experience including managing projects and workflows, effectively leveraging BD&M team support as needed Manages processes for direct reports in relation to performance appraisals, annual compensation, goal setting and performance counseling Leads by example, providing guidance, coaching, and mentorship to BD&M team members Operational budget analysis and recommendations Conducts analysis of staffing levels and participation in the recruitment process Able to determine and implement change processes to improve workflow efficiencies Process- and service-oriented with strong leadership and project management skills Able to set priorities and delegate in an efficient manner Analysis of staffing levels and requests for assistance Operational budget analysis and recommendations Physical Requirements: May require occasional lifting of up to 20 lbs. May require travel to other offices as needed #LI-HYBRID #LI-AH1