Maven Clinic

Lead strategy, design, and implementation of content, community, and engagement products, focusing on member experience and backend infrastructure. | 5-8+ years of healthcare product management experience, deep understanding of healthcare ecosystem, proven track record in shipping and scaling products, and experience with health data integrations. | Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Senior Product Manager for Eligibility and Payer Data Integration, you will deeply understand member needs and design innovative solutions that create ongoing value and drive meaningful retention. You will lead the strategy, definition, design and implementation of our content, community, and core engagement [navigation, homepage, search, etc.] products on Maven. You’ll drive experimentation, discovery and implementation of these consumer products as well as develop and support the back-end infrastructure and architecture for your products. Some of your core areas of focus will be: community features, like forums and support groups, homepage, and content discovery and interaction. You will be the voice of our new users and partner closely with other Product, Design, Engineering, Analytics, Marketing & Comms, Content Production, and other teams. As a Senior Product Manager at Maven, you will: Identity key product opportunities and act as the primary driver for vision, strategy, and investment for content & community, in alignment with the broader organization and company goals Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization Drive experimentation plans and new learnings across 0-1 and .1-1 spaces, like support groups, forums, homepage, and content discovery & interaction Build for the long term - design and deliver features and systems that scale to support our business’ growth Become an expert in the members’ experiences, becoming a champion of their needs and journey within the experience, driving member engagement and qualitative outcomes throughout a member’s journey Mentor and support broader product team and improve on product best practices at Maven We’re looking for you to bring: 5–8+ years of Product Management experience, with demonstrated ownership of complex healthcare products; experience with eligibility, payer data, claims, or health data integrations strongly preferred Deep understanding of the healthcare ecosystem and health consumer mindset, including designing 0→1 and early-stage experiences that translate complex backend systems into intuitive user value Proven track record of shipping, testing, iterating, and scaling high-impact products across the full product lifecycle, from discovery through launch and optimization Strong product judgment and analytical rigor, with the ability to ground decisions in data, user insights, operational constraints, and measurable business and clinical impact Experience leading highly cross-functional initiatives, partnering closely with engineering, data, design, operations, payer partners, and other stakeholders in a collaborative, fast-moving environment The base salary range for this role is $180,000 - $200,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Support and improve claims and reimbursement processes through data-driven insights, cross-team collaboration, and product development support. | 1-3+ years in product management or healthcare operations, understanding of healthcare ecosystem, experience supporting product lifecycle, strong analytical skills, and cross-functional collaboration. | Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Associate Product Manager for Claims Processes, you will deeply understand business, client and member needs and design innovative solutions that create ongoing value and drive meaningful retention. You will support the strategy, execution, and continuous improvement of Maven’s claims and reimbursement processes, helping ensure accurate, timely, and scalable experiences for members, providers, and operations teams. You’ll partner closely with Product, Engineering, Operations, Finance, and external partners to streamline workflows, reduce manual effort, and improve reliability across claims intake, adjudication, and payment. In this role, you’ll help translate complex operational and regulatory requirements into clear product requirements, support experimentation and iteration, and contribute to building a more efficient, trusted claims platform as Maven scales. As an Associate Product Manager at Maven, you will: Identity key product opportunities and act as the primary driver for vision, strategy, and investment for content & community, in alignment with the broader organization and company goals Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization Drive experimentation plans and new learnings across 0-1 and .1-1 spaces, like support groups, forums, homepage, and content discovery & interaction Build for the long term - design and deliver features and systems that scale to support our business’ growth Become an expert in the members’ experiences, becoming a champion of their needs and journey within the experience, driving member engagement and qualitative outcomes throughout a member’s journey Mentor and support broader product team and improve on product best practices at Maven We’re looking for you to bring: 1–3+ years of Product Management experience or equivalent experience in healthcare, operations, consulting, or technology; exposure to claims workflows, eligibility, payer data, or health data integrations preferred Foundational understanding of the healthcare ecosystem and health consumer mindset, with interest in translating complex claims and backend processes into clear, reliable internal and member-facing experiences Demonstrated ability to support product development from discovery through launch, including writing requirements, supporting experimentation, and iterating based on data and feedback Strong analytical skills and product judgment, with the ability to use data, user insights, and operational context to inform decisions and measure impact Experience working cross-functionally with engineering, data, design, and operations partners in a collaborative, fast-paced environment, with a willingness to learn and grow into increased ownership The base salary range for this role is $125,000 - $145,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Support members through virtual care services, including family coaching and child development guidance, via telehealth platform. | Requires a master's or PhD in a relevant field, 3+ years telehealth experience, and licensure or certification in a health-related field. | Founded in 2014 by CEO Kate Ryder, Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. At Maven, we believe better care can’t wait. Together, we can make sure it doesn’t have to. We provide you with the flexibility and support you need to do your best work— so you can deliver the compassionate, evidence-based care women and families need now more than ever. Maven Clinic has been recognized as a leader in healthcare, culture, and innovation, receiving awards leading authorities across several industries, including: • FORTUNE #1 Best Workplace in Healthcare • Fast Company #1 Most Innovative Company in Health • Great Place to Work certified • Inc. Best Workplaces • Becker’s Hospital Review, 150 Top Places to Work in Healthcare • Best Virtual Clinic, Medtech Breakthrough Awards About This Role Maven is looking for a mission-driven, empathetic Parent Coach to support our members through virtual care services. As a Maven provider, you will have the opportunity to connect with members across the globe, scaling impact and healthcare access worldwide. You will join a curated provider network encompassing 30+ specialties and 350+ subspecialties, dedicated to delivering holistic, high-value care. As we continue to expand our member population in 175+ countries, we’re also growing our best-in-class network of providers. If you are passionate about improving clinical outcomes, reducing healthcare costs, and delivering compassionate evidence-based care, you would be an ideal addition to our team. What You'll Do: • Provide virtual care and support to members via video consults and asynchronous messaging around the following: • Family Coaching • Positive Discipline • Early Intervention (EI) Training • Looks at the whole family system to support parents • Child development, sleep routines, toileting concerns • Picky eaters, meal time • Tantrums • Sibling relationships • Capture encounter summary documentation in our practice management system, MPractice • Collaborate with Maven’s Care Delivery team to ensure member needs are met, including recommendations for in-person referrals and follow-ups • Serve as an ambassador of Maven’s unique care model, providing culturally humble care and championing our belief that better outcomes for women and families mean a better world for everyone Who You Are: • Hold the following licenses or education: Masters (M.Ed, LCSW, MSW) or PhD • Must be residing in the United States • Possess the ability to provide direct member care for 10 hours per week. This is a part-time, independent contractor role (1099 position) • Have 3+ years of prior experience in the tele-health space. Must be comfortable providing care through a digital health platform • Must own an iOs device (iPhone or iPad) that can be updated past iOs16 and have access to a laptop computer with strong and reliable internet access • Must be passionate about women’s and family health Opportunity Highlights: • Flexibility. Meet with members virtually, when and where it’s convenient for you. • Expand your practice. Supplement your regular practice through Maven’s proprietary, secure telehealth platform: • Provide care via video and private messaging • Participate in unique opportunities, e.g. moderating community forums, leading virtual member classes, writing or reviewing educational articles • In-person referrals to your practice • Training & events. Optional participation in Maven sponsored lectures, panels, and/or other speaking opportunities as needed This is a 1099, contract position. The approximate pay rate is $84 per appointment. Individual pay decisions are based on a number of factors, including but not limited to qualifications for the role, specialization, and contract type Benefits & Perks: Our provider network delivers exceptional care to our members, 24/7/365. At Maven, we understand the quality of the provider experience is inextricably linked to the quality of patient experience. When you work with Maven, you’ll do some of the most impactful work of your career with a support system that includes the team, flexibility, tools, and tech you need to unlock the highest standard of care. You’ll have: • The opportunity to connect with 30+ specialty types • A support system, including a Care Support Team, to answer your questions, handle paperwork, manage referrals and ensure continuity of care • The opportunity to serve Maven members around the globe, with language and care matching services • Membership in a world-class network of health and clinical experts across fields We seek and embrace experts from all backgrounds, cultures, and communities to mirror and better care for our ever-growing member base. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Develop and maintain user-facing Android applications, lead technical discussions, and mentor junior engineers. | 6+ years of Android development experience, proficiency in Kotlin, experience with modern architectures like MVVM, and leadership in technical design. | Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) We are building modular, reliable designs using Kotlin and cutting-edge tools (Retrofit, Kotlin Coroutines, Kotlin Flows, Dagger, Jetpack Compose). Our focus is on delivering usable, accessible, reliable, and responsive features for our member-facing app, adapting to evolving business needs. As an Android Engineer, you will collaborate with a cross-functional team, including backend engineers, UX designers, product analysts, and the rest of our mobile team. As a Senior Software Engineer, you will: Work cross-functionally to drive the development of new features and products, ensuring they meet customer needs and adhere to Maven’s quality standards. Write well-crafted, well-tested, readable, and maintainable code. Develop Unit and UI automation tests to ensure robustness, covering edge cases, usability, and reliability. Navigate ambiguity, multitask effectively, and lead cross-functional projects, delivering high-quality solutions. Drive technical design discussions and provide guidance to team members on best practices, coding standards, and architectural principles. Mentor and guide junior engineers, helping to develop their technical skills and fostering a culture of continuous learning and improvement. Identify and evaluate emerging technologies, tools, and trends to drive innovation and improve our engineering processes We're looking for you to bring: 6+ years of professional experience developing user-facing Android native applications. Experience with modern Android development frameworks such as Jetpack Compose and Kotlin Coroutines. Strong understanding of modern application architectures (MVVM, MVI, etc.). Proficiency in Kotlin. Experience leading technical design discussions and providing guidance on best practices, coding standards, and architecture principles. Excellent collaboration and communication skills, with a demonstrated ability to work effectively with cross-functional teams and mentor junior engineers. The base salary range for this role is $165,000 - $225,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Lead and mentor a team of analysts focused on customer analytics while driving scalable solutions for customer-facing analytics. Collaborate with various teams to understand their analytical needs and translate complex analyses into clear narratives that influence decision-making. | Candidates should have 6-8 years of experience in analytics, with at least 3 years in customer or GTM analytics roles. Strong communication skills and fluency in SQL, along with experience in data visualization tools, are essential. | Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) As Sr. Manager, Customer Analytics at Maven, you will: Lead and mentor a team of analysts focused on customer analytics, fostering collaboration, professional growth, and analytical excellence. Drive scalable solutions for customer-facing analytics while balancing the need for fast, responsive insights that directly support high-stakes client conversations. Partner closely with Customer Success, Sales, Marketing, and other GTM teams to understand their analytical needs, build trust, and ensure insights resonate with stakeholders. Translate complex analyses into clear, compelling narratives that influence decision-making and drive action. Ensure analytics deliverables are robust, repeatable, and aligned with enterprise data standards, while maintaining flexibility for urgent, one-off needs. Collaborate with Analytics Engineering and Data teams to build sustainable data pipelines, dashboards, and reporting structures that scale across the customer base. Act as a thought partner to stakeholders, balancing short-term asks with long-term priorities and helping the organization mature in its use of customer analytics. We’re looking for you to bring: 6–8 years of experience in analytics, with at least 3 years in customer or GTM analytics roles. Proven ability to deliver actionable insights that resonate with business leaders and customer-facing teams. Demonstrated empathy for the fast-paced nature of customer analytics, while advocating for scalable, sustainable solutions. Strong communication and storytelling skills, with experience presenting to diverse stakeholders including executives and client-facing teams. Fluency in SQL and strong experience with data visualization tools (e.g., Tableau, Looker, Power BI). Solid understanding of modern data architectures, data modeling, and pipelines, with experience collaborating with Analytics Engineering or Data Engineering. Ability to balance strategic projects with ad hoc, time-sensitive analyses. Experience mentoring or managing analysts, with a focus on developing both technical and stakeholder-facing skills. The base salary range for this role is $179,000 - $210,000 per year . You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Lead design strategy and execution for multi-platform member experiences including AI-powered tools, collaborate with product and engineering teams, and contribute to design culture and mentorship. | 5-8 years product design experience with strong portfolio, systems thinking, fluency in Figma, collaboration skills, and ability to work in hybrid environment focused on women’s healthcare. | Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for a Senior Product Designer to join our Product Design team. This role will lead design for a cross-functional team focused on core platform initiatives, AI-powered experiences, and maintaining system-wide consistency across our member-facing products. We’re looking for someone excited to tackle ambiguous problem spaces, design from 0→1, and contribute to defining the future of Maven’s product architecture and member experience. This role is ideal for a designer who thrives at the intersection of systems thinking, visionary user experience, and visual polish. As a Senior Product Designer at Maven, you will: Drive the design strategy for foundational member experiences that span multiple products, platforms, and teams - including navigation, personalization, and AI-assisted workflows. Lead 0→1 product design for AI-powered tools that support both members and providers, collaborating closely with product, engineering, data analytics, and research partners. Partner with engineering and product leadership to evolve and scale Maven’s design system, ensuring consistency, accessibility, and craft across platforms (web, iOS, Android). Collaborate with cross-functional stakeholders to build roadmaps, define product vision, and prioritize high-impact design opportunities across the platform. Conduct and synthesize user research to validate ideas, uncover insights, and shape the product direction - especially in new or rapidly evolving spaces. Design and ship high-quality experiences across the end-to-end product development cycle, from early concept to implementation and QA. Facilitate design critiques, workshops, and sprints that promote cross-functional alignment and creative exploration. Regularly contribute to and elevate Maven’s design culture by sharing work, mentoring peers, and pushing our design practice forward. We’re looking for you to bring: 5–8 years of product design experience, including deep involvement in 0→1 product development and platform-level work. A strong portfolio that shows end-to-end thinking - research, concepting, systems, interaction, and visual design - across complex, multi-platform products. Systems thinking and a passion for building scalable experiences that support both near-term needs and long-term evolution. Fluency in visual design - typography, layout, branding, motion - and a high bar for craft and polish. Comfort navigating ambiguity and shaping direction in early-stage product environments. Experience designing for multiple modalities and surfaces, including AI features, chat interfaces, or dynamic personalization systems (a plus). Fluency in Figma, including component-driven workflows and auto layout best practices. Strong collaboration and communication skills, with experience working across engineering, product, and data teams to bring work to life. Motivation to work in a mission-driven, fast-paced startup focused on reimagining women’s and family healthcare. The base salary range for this role is $175,000 - $195,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.