6 open positions available
Manage client relationships, develop strategic technical plans, and oversee service delivery to ensure customer satisfaction and revenue growth. | Requires extensive experience in technical service delivery, team management, and client engagement, with strong communication and financial skills. | Matrix, a public company (MTRX:TV) which employs 11,000 IT professionals globally, is the leading information technology company in Israel with a growing presence in the US. Matrix Global Services develops and implements leading technologies, software solutions and products, it provides infrastructure and consulting services, outsourcing, offshore, training and assimilation. It represents and markets the world's leading system vendors.Matrix Global Services (MGS) is searching for an early career, ambitious professional eager to build on diverse business and technical experience to achieve a career in technical sales, business development as well as business and technical account management. Blending business, interpersonal and technical skills, the right candidate will join the MGS leadership team with opportunity to assume a key role in the continued growth of our managed services and professional services practices. The ideal candidate will be detail oriented, motivated to learn and professional growth, and driven to deliver customer satisfaction on every engagement. Key Responsibilities – in order of priority: 1. Revenue Growth: Cultivate prospects; identify upsell and cross-sell opportunities within assigned accounts; and working collaboratively with the sales teams to expand client engagement, driving revenue growth.2. Account Planning and Strategy: Collaborate with prospects and clients to understand their business objectives to develop and present strategic technical plans aligning MGS solutions with those objectives. Work with the leadership team to expand the MGS Service Catalog to better align with prospects and clients. Work with the technical teams to develop and deploy marketable technical solutions and services.3. Client Relationship Management: Build and maintain strong relationships with assigned clients, acting as the primary point of contact for inquiries, service delivery, and escalations, both business and technical. Responsible for achieving and maintaining customer satisfaction at both the end user and client level through attentive service.4. Communication and Reporting: Communicate technical and business information effectively to both technical and non-technical stakeholders through written reports, presentations and regular status updates, remotely and in person.5. Adherence to SLAs: Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs), meeting or exceeding client expectations based contracted services.6. Continuous Learning and Development: Stay up to date of emerging business technology, IT industry trends, and service provider best practices to provide informed recommendations and maintain a competitive edge.7. MGS Team Management: Direct the daily activities of Managed Services and Professional Services Teams, supervising a staff of local and remote technical staff while maximizing employee satisfaction.8. Performance Monitoring: Monitor MGS solution performance, identifying opportunities for optimization and improvement as well as opportunities for additional services.9. Project Management: Oversee the implementation of new services, upgrades, and migrations, ensuring smooth execution and minimal disruption to client operations10. Issue Resolution: Proactively identify and address account and technical issues, working closely with internal teams to ensure timely resolution and client satisfaction.11. Technical Advisory: Utilize deep knowledge of infrastructure and networking concepts to provide technical guidance, support, and solutions tailored to client needs Required Skills – in order of priority: 1. Communications: Must be able to communicate verbally and in writing at all levels with Customers, Internal Staff and MGS Executive Leadership. This includes the ability to make technical topics understandable as well as understanding customer business requirements via conversations, email, presentations and formal documents. Must demonstrate the ability to translate communication skills into personal relationships inside and outside the company.2. Documentation: Must be able to produce the documentation necessary to support the sales and account management processes, including pitch presentations, proposal documents, RFP responses, solution diagrams, service level agreements3. Financial Experience: Must be able to forecast service delivery costs to calculate the profitability of accounts using Excel in such a way as to be able to present the results to MGS Executive Leadership. Must be able to participate in P & L discussion with an awareness of basic accounting terms and calculations.4. People Management: Must be able to manage both direct reports as well as front line staff with the ability to address issues like time and attendance, job performance, and business understanding. Will manage the technical hiring process as well as staff development and retention processes. Experience1. Education: College Degree preferred. Exceptional candidates without a college degree will be considered.2. Business Experience: a. Candidates must have at least 1 year of professional business experience in a customer-facing or IT role. 2 to 3 years would be preferred. Equivalent education will be considered.b. Experience in an MSP environment or in a technical service delivery role is desired.c. Experience in a healthcare business or environment is a plus.d. Demonstratable experience developing, communicating or presenting a business case to justify a business expense is a plus.e. Demonstratable ability to create and maintain simple financial models for P&L forecasting is a plus.3. Sales /Pre Sales -Experiencea. At least 1 year of sales experience, with enterprise level sales/Pre Sales preferred but not required.b. Sales experience with IT services or IT hardware/software/systems desired.c. Understanding of Microsoft 365, Dynamics or Azure Licensing a plus.d. Understanding of AWS Licensing a plus.e. Small Business or Non-profit sales experience a plus.4. Technical Experiencea. MS Office 365: Candidates must have professional level experience using Word, Excel, PowerPoint, Visio, Outlook, SharePoint, Teams, and the 365 Website, with the demonstrated ability to produce customer ready documentation with minimal supervision.b. Cloud: Experience working on, selling or supporting cloud-based solutions is strongly desired.c. Service Management Systems: Experience with a Service Management System like ServiceNow, Helix, Remedy, or Fresh Service strongly desired.d. End User Computing (EUC): Any experience with Service Desk, Help Desk, Desktop Support, or ITIL process management is a plus.e. Small Business Computing: Any experience with small business or non-profit computing is a plus. f. Cybersecurity: i. An understanding of cybersecurity threats and solutions is a plus, as is the ability to knowledgably discuss these issues. ii. Experience with defining, assessing, managing or deploying cybersecurity is a plus. Why MatrixMatrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13000 employees worldwide. Since its foundation in 2001, Matrix has made more travelers and acquisitions and has executed some of the largest, most significant. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and Ves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Security, Matrix's customer base includes guest organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employee's contributions are integral to our company's future. Matrix- success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and ceding together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization. To Learn More, Visit: www.matrix-ifs.com
Lead and manage a team to develop, tune, and analyze risk models for sanctions, fraud, and AML in capital markets, ensuring regulatory compliance and presenting findings to leadership. | Senior-level experience in capital markets risk and financial crime modeling, advanced quantitative degree, proficiency in Python and SQL, machine learning expertise, and strong communication skills. | Job Title: Manager – Capital Markets Risk & Data AnalyticsOverview:We are seeking a seasoned professional to lead our Capital Markets Risk Data Analytics team. The ideal candidate will bring deep expertise in banking and financial risk, particularly within capital markets, and will be responsible for overseeing model development, tuning, and performance analysis across sanctions, fraud, and AML domains.Key Responsibilities:Lead the development and optimization of risk models related to sanctions, fraud, and AML within capital markets.Oversee model tuning activities, ensuring alignment with regulatory expectations and internal risk frameworks.Collaborate with cross-functional teams to document model performance, tuning methodologies, and present findings to senior leadership and regulators.Drive innovation in data analytics by leveraging advanced statistical and machine learning techniques.Manage and mentor a team of data analysts and modelers, fostering a culture of excellence and continuous improvement.Ensure robust governance and version control practices across all modeling activities.Qualifications:Proven experience in capital markets risk, with a strong understanding of banking products, trading systems, and regulatory requirements.Expertise in model tuning methodologies and tools, particularly in the context of financial crime and compliance.Advanced degree (Master’s or Ph.D.) in statistics, economics, finance, mathematics, or a related quantitative discipline.Proficiency in Python and SQL, with demonstrated ability to work with large datasets and automate analytical workflows.Strong background in classification models including logistic regression, multinomial logit, and tree-based algorithms (e.g., XGBoost, LightGBM, Random Forest).Familiarity with version control systems such as GitHub.Excellent communication skills, with the ability to translate complex analytical findings into actionable insights for diverse stakeholders.Ability to thrive in a dynamic environment with shifting priorities and multiple concurrent projects.Why Matrix Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13000 employees worldwide. Since its foundation in 2001, Matrix has made more travelers and acquisitions and has executed some of the largest, most significant. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and Ves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Secu city, Matrix's customer base includes guest organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employee's contributions are integral to our company's future. Matrix- success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and ceding together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization. To Learn More, Visit Matrix -ifs. Com,
Lead data modeling and design, analyze business processes, develop and optimize solutions on modern data platforms, liaise with stakeholders, ensure documentation and governance, and manage testing and deployment. | Minimum 5 years as systems or data analyst with expertise in data modeling, hands-on experience with Snowflake/Databricks, strong SQL and ETL skills, excellent communication, and customer-facing experience. | Technical Data Analyst – Enterprise SystemsWe are seeking a highly experienced and motivated Technical Systems Analyst to join our team. The ideal candidate will have a strong background in systems analysis, with a particular emphasis on advanced data modeling techniques and hands-on experience working with modern, scalable data platforms. This role requires excellent technical skills, a customer-centric approach, and the ability to translate complex business requirements into robust, high-performing technical solutions.Key ResponsibilitiesData Modeling and Design: Lead the design and implementation of conceptual, logical, and physical data models for complex data warehousing and analytical systems, ensuring efficiency, scalability, and integrity.Systems Analysis: Conduct detailed analysis of business processes and requirements, translating them into technical specifications, and working closely with development teams to ensure successful implementation.Modern Data Platforms: Engage in hands-on design, development, and optimization activities utilizing Snowflake and Databricks (or similar modern data lake/warehouse platforms), including performance tuning and resource management.Customer-Facing Role: Act as a primary liaison between business stakeholders and technical teams. Lead requirements gathering sessions, present solutions, and manage expectations, ensuring alignment between business needs and technical delivery.Documentation and Governance: Create and maintain comprehensive documentation, including system flows, data dictionaries, and operational procedures. Ensure data quality and adherence to data governance standards.Testing and Deployment: Develop and execute test plans, ensuring the delivered solution meets all functional and performance requirements before deployment.QualificationsRequiredExperience: Minimum of 5 years of experience as an Information Systems Analyst, Data Analyst, or similar role.Data Modeling Expertise: Proven, in-depth experience with various data modeling techniques (e.g., Dimensional Modeling, 3NF) and practical application in large-scale data environments.Modern Data Platforms: Significant hands-on experience working with and developing solutions on cloud-based data platforms, specifically Snowflake and/or Databricks.Technical Proficiency: Strong SQL skills are essential. Experience with ETL/ELT processes and tools.Soft Skills: Excellent verbal and written communication, presentation, and interpersonal skills. Must be comfortable and effective in a customer-facing capacity.PreferredExperience with a major cloud provider's ecosystem (e.g., AWS, Azure, GCP).Familiarity with data governance tools and best practices.Experience with Agile development methodologies (Scrum/Kanban). About Matrix:Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13,000 employees worldwide. Since its foundation in 2001, Matrix has made numerous acquisitions and executed some of the largest, most significant projects. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and serves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Security, Matrix's customer base includes major organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employees' contributions are integral to our company's future. Matrix's success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and growing together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization.To Learn More, Visit: www.matrix-ifs.comEqual Opportunity Employer:Matrix is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Matrix is committed to the principle of equal employment opportunity for all employees, providing employees with a work environment free of discrimination and harassment. All employment decisions at Matrix are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in our locations. Matrix will not tolerate discrimination or harassment based on any of these characteristics. Matrix encourages applicants of all ages.
Lead AML data initiatives ensuring regulatory compliance, manage large-scale data environments, develop data controls, and mentor a team of analysts. | 7+ years in AML data projects with 3+ years leadership, expertise in PL/SQL and Python, knowledge of FinTRAC regulations, and strong communication and strategic planning skills. | Senior Technical AML Data Lead/AnalystLocation: - USAJob Summary:We are seeking a highly skilled and experienced Senior Technical AML Data Lead/Analyst to drive the development and execution of data solutions supporting Anti-Money Laundering (AML) initiatives. This role will lead technical efforts across AML data projects, ensure regulatory compliance (including FinTRAC), and manage high-volume data environments. The ideal candidate will possess strong leadership capabilities, deep technical expertise, and a strategic mindset to contribute to the design, architecture, and planning of AML data systems.Key Responsibilities:Lead and manage AML data initiatives, ensuring alignment with regulatory requirements and business goals.Oversee the implementation and optimization of FinTRAC reporting and compliance frameworks.Support and maintain large-scale data environments, ensuring performance, scalability, and data integrity.Design and implement robust data controls, validation processes, and governance protocols.Develop and maintain complex queries and scripts using PL/SQL, Python, and other relevant technologies.Lead and mentor a team of AML Data Analysts, promoting collaboration and technical excellence.Collaborate with cross-functional teams to define project roadmaps, vision, and strategic planning.Contribute to the design and architecture of AML data solutions, ensuring technical soundness and regulatory compliance.Qualifications:Bachelor’s or Master’s degree in Computer Science, Data Analytics, Finance, or a related field.7+ years of experience inAM L data projects, with at least 3 years in a leadership role.Strong knowledge of FinTRAC regulations and reporting requirements.Expertise in PL/SQL, Python, and other data processing tools.Proven experience in managing large datasets and implementing data controls.Excellent communication, leadership, and stakeholder management skills.Experience in solution architecture and strategic planning within AML or compliance domains.Matrix Global Services is a leading multinational corporation that provides innovative and comprehensive solutions in technology, consulting, and outsourcing. For over thirty years, Matrix has established itself as a trusted partner for businesses across various industries, consistently delivering exceptional results.We're a network of firms in 10+ countries with over 13,000 people. At Matrix, we pride ourselves on our commitment to excellence and our ability to adapt to our clients' ever-changing needs. Our team of highly skilled professionals is adept at understanding complex business challenges and tailoring solutions that drive sustainable growth and profitability.Our wide range of services includes cutting-edge technology solution services, strategic consulting, digital transformation, cloud computing, cybersecurity, and managed services. Whether it's developing customized software applications, streamlining business processes, implementing robust IT infrastructure, or managing complex projects, our expertise and industry knowledge enable us to deliver value-added solutions that meet each client's unique requirements.Come and join a winning team! You'll be challenged, you'll have fun, and you'll be a part of a highly respected organization! Matrix offers a competitive base salary and a full benefit package. Benefits include: medical, dental, 401K, STD, HSA, PTO and mor
Develop, tune, and document classification models related to sanctions, fraud, or AML in banking, and communicate findings to senior management and regulators. | Master's or Ph.D. in quantitative fields, proficiency in Python and SQL, experience with banking AML/fraud modeling, and strong analytical and communication skills. | Description We are seeking Data Analyst with Banking Experience Qualifications: • Experience in Sanctions or Fraud, or AML modeling. • Strong understanding of tuning methodologies and tools. • Good knowledge of banking products, processes, and systems. • Ability to document model tuning, track, and report results of tuning and optimization activities to senior management and regulators. • Master's or Ph.D. in statistics, economics, finance, mathematics, or a related quantitative field. • Proficiency in developing common classification models, such as logistic regressions, multinomial logit models, and tree-based machine learning (e.g., Xgboost, LightGBM, Random Forest), and comparing model performance. • Expertise in Python and SQL, with the ability to work with big data and automation. Capable of developing professional Python code for data analysis, feature engineering, and statistical modeling. • Strong analytical skills, with the ability to perform quantitative analysis to identify and resolve common data and modeling issues. Knowledge of statistical and data science concepts, and the ability to develop models and analyze their performance. • Familiarity with version control systems (e.g., GitHub). • Ability to work under conditions with changing priorities and multi-task effectively. • Ability to document and present findings for interdisciplinary teams. • Excellent verbal and written communication skills. Why Matrix Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13000 employees worldwide. Since its foundation in 2001, Matrix has made more travelers and acquisitions and has executed some of the largest, most significant. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and Ves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Secu city, Matrix's customer base includes guest organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employee's contributions are integral to our company's future. Matrix- success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and ceding together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization. To Learn More, Visit Matrix -ifs. Com, Requirements None
The Business Analyst will analyze source system data related to loan products and ensure accurate data mapping to AML platforms. They will collaborate with stakeholders to document regulatory requirements and support system testing phases. | Candidates should have 8-10 years of experience in AML-focused business analysis, particularly in financial services. Strong knowledge of loan products and proficiency in SQL are essential, along with excellent communication and documentation skills. | Description Job Summary: We are seeking experienced Business Analysts with 8–10 years of AML expertise to support regulatory and data initiatives related to loan products. This role involves deep collaboration with technical and business stakeholders to ensure accurate data mapping, regulatory compliance, and effective integration with AML systems such as Actimize. Key Responsibilities: Analyze source system data specific to loan products and map attributes to target AML platforms. Document data lineage, transformations, and logical mappings between DMI or other loan systems and Actimize. Collaborate with business stakeholders to identify and document AML regulatory and typology requirements. Develop and maintain Functional Specification Documents (FSDs) to support AML system configurations. Partner with development teams to translate business requirements into Actimize rules and workflows. Support System Integration Testing (SIT) and User Acceptance Testing (UAT) phases. Perform impact analysis on rule changes and transaction typology updates. Write and execute SQL queries for in-depth data analysis and traceability. Ensure strong alignment with AML regulatory expectations and credit risk frameworks. Qualifications: 8–10 years of experience in AML-focused business analysis, preferably within financial services. Strong knowledge of loan products, credit risk, and AML regulatory requirements. Prior experience with Actimize SAM and/or CDD modules is highly preferred. Proficiency in SQL and data profiling techniques. Excellent understanding of transactional data (Loans, Wires, ACH, etc.). Strong communication, documentation, and stakeholder engagement skills. Why Matrix Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13000 employees worldwide. Since its foundation in 2001, Matrix has made more travelers and acquisitions and has executed some of the largest, most significant. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and Ves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Secu city, Matrix's customer base includes guest organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employee's contributions are integral to our company's future. Matrix- success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and ceding together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization. To Learn More, Visit Matrix -ifs. Com, Requirements None
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