Material Bank

Develop and maintain internal web applications, automations, and data pipelines to optimize business operations and manage system monitoring and incident response. | 3+ years software or data engineering experience with strong Python and SQL proficiency, comfortable with full-stack solutions and AI workflows. | Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. As a Technical Operations Engineer, you will drive the development of the systems, tools, automations, and integrations that power Material Bank’s internal operations. Sitting at the intersection of technology and business operations, you will work across departments to identify opportunities, solve complex operational challenges, and build scalable solutions that improve efficiency, reliability, and decision-making across the organization. This is a highly hands-on role for someone who enjoys both building and operating systems. You will own projects from concept through deployment, developing internal applications, automations, integrations, and data workflows that support teams across the business. You will also serve as a key technical resource during operational incidents, helping diagnose issues, coordinate resolution efforts, and continuously improve the systems that keep Material Bank running smoothly. We are looking for someone who combines strong technical aptitude with exceptional problem-solving skills and a high degree of ownership. The ideal candidate is energized by ambiguity, comfortable working directly with non-technical stakeholders, and motivated by finding practical solutions that create measurable impact. As AI increasingly transforms how our business operates, you will also play a critical role in identifying and implementing AI-powered workflows and automation opportunities throughout the organization. What you'll do Build and deploy internal web applications end-to-end, including modern web frontends, Python backends, and the underlying data models that help replace spreadsheets and manual processes. Own the deployment, monitoring, and ongoing operation of the solutions you build. Develop and operate data pipelines (ETL) that ingest data from multiple sources, including ERPs, CRMs, data warehouses, and scraped web sources. Normalize, clean, validate, and deliver data in a form that teams and applications can use effectively. Monitor pipeline health and respond when issues occur. Integrate internal and external platforms through REST APIs and webhooks, including CRM, ERP, ticketing, messaging, identity, data warehouse, and logistics providers, enabling reliable data flow across the business. Embed AI into operational workflows, including retrieval over internal knowledge, document and data extraction, classification, drafting, and routing. Apply the appropriate tools and approaches to accelerate research, reviews, and decision-making. Own system monitoring and incident response by triaging alerts, assessing severity, investigating logs and metrics, identifying root causes, coordinating resolution efforts, and communicating status updates to stakeholders. Serve as a technical resource across departments, translating requests from non-technical teams into practical solutions, whether through reporting, process improvements, automation, or custom-built tools. What you'll bring 3+ years of experience building software, automations, data pipelines, or technical solutions in roles such as software engineering, technical operations, data engineering, systems engineering, automation engineering, or analytics engineering. Strong proficiency in Python for scripting, automation, backend services, and data processing. Ability to build across the stack, including modern web applications, APIs, databases, and cloud infrastructure. Experience working with APIs, authentication systems, webhooks, and third-party platform integrations. Strong SQL and data modeling skills, with the ability to work comfortably across operational and analytical datasets. Hands-on experience using AI coding assistants and modern AI platforms to accelerate development and automate workflows. Comfort operating production systems, troubleshooting issues, investigating incidents, and maintaining reliable services. Strong problem-solving skills and the ability to independently take ambiguous requests from idea to implementation. Excellent communication skills and the ability to work effectively with both technical and non-technical stakeholders. High ownership, curiosity, adaptability, and a bias toward building practical solutions that create measurable business impact. Experience with web scraping tools such as Playwright or Selenium. Experience building data warehouse pipelines using platforms such as Snowflake or BigQuery. Experience with serverless or scheduled job infrastructure, including Lambda, Fargate, cron, or containerized workloads. Experience with CI/CD workflows and Docker. Prior experience building internal tooling within a marketplace or e-commerce environment. What you’ll get from us: Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement: 401(k) eligible after your first 90 day's employed! Giving Back: We sponsor multiple events throughout the year to help out our communities. Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.

Manage global site operations team and optimize platform operational processes. | 5+ years managing site or platform operations with strong process and team management skills. | Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. About The Role As the Site Operations Manager, you'll partner closely with the Senior Manager, Platform Operations, leading the end-to-end operations that ensure users have seamless experiences on the Material Bank platform. You will manage a global site operations team and serve as a cross-functional partner to Product, Search, and Brand Services. To succeed, you must bring a high sense of ownership, sharp attention to detail, and a passion for building reliable, well-run systems. You are someone who holds the line on quality — not just identifying problems but driving them to resolution and putting the right processes in place to prevent recurrence. Your scope spans customer success and member vetting to site merchandising execution, performance monitoring, and backend system integrity. This role is built for an operator who thrives in complexity, communicates with clarity, and takes pride in making platforms work better — for the users who rely on them and the internal teams who support them. What You'll Do • Lead and manage the global site operations team, overseeing the people, tools, and processes that power customer success and member vetting functions • Ensure site merchandising features are supported and executed with precision, partnering with Product and Brand Services • Monitor site performance continuously, ensuring issues are identified, escalated, and resolved within SLA • Ensure site backend connections and dependent systems are running reliably and meeting defined service levels • Drive process optimization across all operational functions, delivering measurable improvements on a recurring basis • Serve as a cross-functional partner to Product, Search, and Brand Services, ensuring operational readiness for platform changes • Navigate complex client-facing situations with professionalism and a solutions-first mindset • Build scalable operating structures and develop a high-performing, focused team over time What You'll Bring • 5+ years of experience in site operations, platform operations, or a related technical function, with direct people management experience • Strong understanding of ecommerce or marketplace platforms, including site monitoring, merchandising operations, and customer success workflows • Experience managing operational SLAs and KPIs, with a track record of driving performance improvements • Ability to work across technical and non-technical stakeholders, translating operational issues into clear priorities • Highly organized and process-oriented, with a demonstrated ability to build operating structures in fast-moving environments • Sound judgment in client and partner management, including navigating difficult situations with composure • Familiarity with backend system integrations, support tooling, and site analytics is a strong plus What you’ll get from us: • Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. • Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). • Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. • Plan for your Retirement: 401(k) eligible after your first 90 day's employed! • Giving Back: We sponsor multiple events throughout the year to help out our communities. • Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! • Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid  working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.

Lead integrated marketing campaigns and brand strategy across multiple channels including TV, CTV, Direct Mail, and influencer programs while managing agency partners and internal teams. | Bachelor’s degree with 8+ years of integrated marketing experience in consumer-facing businesses, strong leadership skills, and proven success managing multi-channel brand campaigns. | Material Bank is a fast-paced, high-growth technology company and created the world's largest material marketplace for the Architecture and Design industry, providing the fastest and most powerful way to start and manage a design project. Learn more about us at www.materialbank.com or see below. DesignShop is seeking a Sr. Lead of Brand & Integrated Marketing to play a critical role in establishing and growing our brand from its earliest stages. Launched in January 2025, DesignShop is transforming home renovation as the go-to platform that helps renovators quickly and easily find the perfect materials—moving from inspiration to action, hassle-free. Backed by Material Bank, which revolutionized sampling for the architecture and design industry, DesignShop is now bringing that same innovation to residential renovation. In this role, you’ll lead integrated marketing, including creative and content strategy, affiliate and influencer programs, and own brand channels such as TV, CTV and Direct Mail. You’ll manage and own relationship with agency partners end-to-end, who are responsible for delivering campaigns that build awareness, drive customer acquisition, and support long-term growth. What you'll do: Content & Campaign Leadership • Own and manage the integrated content and campaign calendar across all channels, ensuring alignment with business goals and brand priorities. • Lead cross-functional collaboration with internal teams and external partners to deliver compelling, high-quality content that resonates with target audiences. • Use performance metrics and market insights to continually optimize campaigns and refine strategies. Creative Strategy & Oversight • Lead agency and partner relationships, providing clear briefs, actionable feedback, and brand direction to ensure all creative output is on-strategy and on-brand. • Manage timelines, budgets, and deliverables to ensure high-quality execution within scope. • Leverage customer insights and performance data to evolve creative approaches, channels, and partnerships for stronger ROI. • Anticipate and interpret consumer and industry trends to keep DesignShop relevant and differentiated. Marketing Channel Ownership • Oversee affiliate, influencer, and brand marketing programs, managing both direct reports and agency support. • Develop and execute strategies across key brand-building channels, including TV/CTV, Direct Mail, and emerging platforms. • Build and nurture relationships with partners, influencers, and affiliates to expand reach, credibility, and advocacy. • Monitor campaign effectiveness and use data to optimize tactics for measurable brand and business impact. Brand Stewardship & Advocacy • Ensure consistent brand expression across all marketing touchpoints, safeguarding a cohesive and recognizable identity. • Champion the voice of the customer, using insights to strengthen brand storytelling and customer connection. • Drive innovation in brand marketing by staying current with industry best practices and exploring new opportunities for engagement. What you'll bring: • Bachelor’s degree in Marketing, Communications, Business, or a related field. • 8+ years of experience in integrated, brand, or content marketing with proven success in consumer-facing businesses. • Demonstrated ability to lead integrated marketing campaigns across brand channels (TV/CTV, Direct Mail) as well as affiliate, influencer, and content programs. • Strong leadership skills with experience managing teams and agency partners to deliver measurable outcomes. • Highly analytical and customer-focused, with the ability to turn insights into actionable strategies that improve acquisition, engagement, and retention. • Excellent communicator and collaborator, comfortable working across creative, product, and leadership teams. • Hands-on, resourceful, and proactive, with a track record of driving projects forward in fast-paced environments. • Creative thinker with an interest in design, innovation, and emerging marketing approaches. What you’ll get from us: • Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds - Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events • Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). • Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. • Plan for your Retirement: 401(k) eligible after your first 90 day's employed! • Giving Back: We sponsor multiple events throughout the year to help out our communities. You will receive time off to give back as well. • Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! • Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid  working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. About Material Bank Material Bank is the world’s largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to search and sample materials. Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, rep engagement, and material sampling. Material Bank has transformed the way an entire industry discovers and samples materials. By removing the friction that exists in the process, we drive business between architects and designers (members) and our Brand Partners (clients). Our powerful material database and proprietary robotic distribution facility allow members to order samples until midnight (ET) to be delivered free of charge anywhere in the US, in one box, by 10:30 AM the next morning. Connect with us and discover your career at Material Bank. -- Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law.