Massage Envy

Provide excellent customer service, promote memberships and retail products, retain members, and maintain a positive workplace culture. | High school diploma or equivalent, sales and customer service experience preferred, strong communication and multitasking skills, and integrity. | OverviewJob Description Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Corona. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Corona franchised location,* you'll join a wellness community that's 160,000 strong. And you have a meaningful role to play as you: • Help clients understand the benefits of regular massage, skin care and stretch. • Establish relationships with members and guests to grow and retain a client base. • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive. Here's what's in it for you: The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: • Benefits that help you take care of you. • A healthy compensation plan that rewards your hard work. • A dynamic, energizing environment where you're consistently challenged, never bored. • Training to help you grow and refine your sales and customer service skills. What We'll Accomplish Together As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes: • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location. • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. • Driving member retention through outreach via phone and email to current members. • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy. • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members. What it Takes to Succeed We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are: • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience. • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing). • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent. • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience. • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities. • Great teammates who can work well with others in a fun and fast-paced environment. • Supporters of total body care with a general knowledge of massage and skin care services. We Believe Our Differences Make Us Better We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you. • ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location. Employment Type: OTHER

Provide customer service, promote wellness programs, schedule services, and support client retention through in-person and remote outreach. | High school diploma or equivalent, retail or sales experience preferred, good people skills, multitasking ability, and passion for wellness education. | Overview: Where Better Careers Begin! Massage Envy West Kety-Firethorne 1708 Spring Green Blvd #140 Katy,TX 77494 Do you have a passion for helping others? At the Massage Envy West Katy-Firethorne franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Perks & Pay: • Competitive base pay of $12-15/ hour plus bonuses and commissions • Healthcare including medical, dental and vision plans for full time employees • Paid time off for full time employees • Employee referral bonus program • Employee Assistance Program • Employee Childcare Assistance Program • A flexible schedule for a better work/life balance • In-depth product and service training • A free massage, skincare or stretch service each month • 20% off all products Qualified Candidates: • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) • Are critical thinkers with excellent math and computer skills and the ability to multitask • Have great people skills and can establish positive relationships with guests • Passionate about learning and educating others on the importance of receiving regular massage and skincare services • Are supporters of total body care with a general knowledge of massage and skin care services Day-to-Day: • Provide outstanding customer service and help everyone feel valued and understood • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions • Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: • Trained leadership that is invested in YOUR success • Award programs (like Sales Associate of the Year) • A caring community that strives to celebrate individuality and share knowledge If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! • ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location. Salary: $12-$15/hr