Mary Free Bed Rehabilitation Hospital

Responsible for installation, configuration, and maintenance of IT infrastructure ensuring system reliability and security. | Bachelor's degree or equivalent certifications with minimum 5 years experience managing servers and enterprise software and strong project management skills. | Systems Administrator Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care Mission Statement Restoring hope and freedom through rehabilitation. Employment Value Proposition At Mary Free Bed, we take pride in our values-based culture: · Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. · Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. · Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. · Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. · A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Summary This role is responsible for the installation, configuration, and maintenance of the organization’s IT infrastructure – including (but not limited to) servers, software, storage, and other enterprise systems. The Systems Administrator ensures system reliability, performance, and security by monitoring operations, applying updates, and troubleshooting issues. Additionally, the role involves managing user access, implementing backup and recovery processes, and supporting the day‑to‑day technical operations of Mary Free Bed. The Systems Administrators also collaborates with other IT team members to optimize environments and support business continuity. This work is performed through long-term project functions as well as the execution of day-to-day tasks. This is a hybrid position with a mix of remote and on-site duties. Essential Job Responsibilities · Installation, maintenance, and monitoring of server environment o Management of VMware virtual server hosts configured for metro-clustering o Guest operating system and software installation/upgrades o Hardware and firmware updates o Manage backups and restores o Performance monitoring and overall efforts to minimize system downtime. · Directory management (Active Directory on-premises/Entra ID online) o User/Device security configuration, including SSO and app integrations with Microsoft Entra ID o Group policy management o Provisioning automation (Powershell scripting, Graph integrations, etc.) o License management · Microsoft Exchange o Exchange Online/365 o On-prem relays o Email security · Shared storage management o Everpure o Dell-EMC Isilon o Synology o Veeam backup management o File share security · Software/device deployment o MECM (imaging, distribution, patch management) o MDM (InTune, WorkspaceOne, etc.) · Print management · Cybersecurity o Threat discovery and mitigation o Root cause analysis/investigation o Disaster recovery o Vulnerability/risk management o Perform audit and assessment duties · Break/fix resolution through help desk ticket escalation · Create and maintain technical documentation · Project management · Perform tasks outside of regular business hours as required · Travel to other locations as required · Participate in 24/7 on-call rotation · Other duties as assigned Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications · Bachelor's Degree from an accredited institution or equivalent certifications/work experience · Minimum 5 years of IT experience managing servers, enterprise software, and online/on-prem domain services. · Able to work independently to research and resolve critical issues · Able to forge and maintain positive and productive vendor relationships · Demonstrates effective teamwork · Demonstrates strong project management skills · Demonstrates information management skills to document, communicate, explain, interpret, and present data. · Demonstrates a strong work ethic focused on effective results, minimal user disruption, and customer service Physical Requirements for Essential Job Qualification Levels: · None (No specific requirements) · Occasionally (Less than 1/3) · Frequently (1/3 to 2/3) · Majority (More than 2/3) Remain in a stationary position: Majority Traverse or move around work location: Occasionally Use keyboard: Frequently Operate or use department specific equipment: None Ascend/Descend equipment or ladder: None Position self to accomplish the Essential Functions of the role: None Receive and communicate information and ideas for understanding: None Transport, position, and/or exert force: Up to 10 pounds: _____ Up to 25 pounds: _____ Up to 50 pounds: _____ Up to 75 pounds: _____ More than 100 pounds: _____ Other weight: Up to 35 pounds Occasionally Other: None Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic. At Mary Free Bed, we work towards putting everybody in motion. Fueled by our passion for innovative, integrated rehabilitation care, our teams work together to elevate everyone’s potential. Whether you’re here to ensure a safe environment at our hospitals, provide clinical care or help our patients navigate their next appointment, we’re united by the same mission: to restore hope and freedom through rehabilitation. Everyone plays an integral role in defining a better future for ourselves, our patients, and our communities. You included.

Provide direct patient care under nurse supervision, monitor and record vital signs, assist with hygiene and bowel programs, maintain patient safety, and document care accurately. | High school diploma or GED, current BLS certification, preferred CNA certification, ability to perform physical tasks, and strong communication skills. | Spinal Cord Care Tech (Evenings)Evening Shift (United States of America) Employment Type Part-time - Evenings Compensation: Starting at $18/hr (eligible for increase based on experience) plus an additional 15% added Days Worked Rotating Schedule, Weekend requirement Hours: 12 hrs/week; 6:00pm - 10:00pm Primary Location Main Hospital - Grand Rapids, MI Department Name Inpatient - 3N Spinal Cord Injury Other Benefits: Annual Merit Increases, Health Insurance (Medical, Dental, Vision,) PTO, Holiday Pay, PSLF Eligible, Tuition Reimbursement Summary Spinal Cord Care Technicians provide important patient care within the Nursing Department. Under the direction of the nurse assigned to each patient, this non-licensed team member assists with patient care and other department activities as outlined in this job description and communicates effectively with the nurse responsible for each patient. Work performed by each SCI Care Tech must support the mission, vision, and values of Mary Free Bed. Essential Job Responsibilities • Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Quality Pillar of Excellence • Patient Care – The SCCT provides direct patient care, as delegated by the nurse and in accordance with departmental policies and procedures. Patient care performed by a SCCT includes, but is not limited to, the following: • Collects and monitors data and reports physiological, psychological, socio-cultural, and spiritual needs of the patient and families as directed by and in coordination with the patient’s assigned nurse. • Obtains and records vital signs using appropriate equipment and technique. • Provides direct patient care including sterile intermittent catheterization, bowel programs, patient hygiene, recording intake and outpatient, and other responsibilities as outlined in department policies. • Acts as a safety attendant, as assigned, providing direct supervision under the direction of the nurse to maintain the safety of the patient. • Determines schedule for patient specific bowel programs and showers. Assists the nurse in determining appropriate patients to be scheduled under the care of the SCCT. • Performs bowel and shower programs with specific patient populations, reinforcing education as first provided by the nurse and in collaboration with the IDT. • Provide education to new hires on best practice with bowel management within the inpatient floors. • Answers call lights in a timely, respectful manner • Documents care via computer/written patient record according to department policies, including content and timeliness of documentation. • Provides input to the nurse for use in an individualized plan of care for each patient • Transports patients in a safe and timely manner to facilitate patient diagnostic testing and therapy sessions, as needed. Communicates with other team members in order to ensure continuity of care and coordination of services. • Maintains the patient’s living environment in a clean, safe manner • Cleans patient areas, work areas, and equipment, as needed. Communicates any equipment malfunctions to the Central Supply Department or Nursing Leader and removes equipment from patient care in accordance with department policies. • Assists with collection of quality data, as assigned by the nurse or Nursing Leadership, • Demonstrates appropriate use of all patient care equipment, in accordance with departmental policies. • Communication – Each staff member in the Nursing Department is responsible to communicate in a timely, professional, and respectful manner at all times. Responsibilities of the SCCT include, but are not limited to: • Patients and their families or visitors are treated with kindness and respect. • Customers, physicians, and other staff members are treated with kindness and respect. • Maintains effective working relationships with employees throughout the organization. • Treats patient call lights as a primary communication method between the patient and the caregiver, and promptly responds to call lights, in person, as soon as possible. • Delivers care in a manner that is culturally sensitive and preserves the dignity and rights of each patient. Deals discreetly and sensitively with confidential information and follows all hospital policies related to protected health information. Service Pillar of Excellence Customer Service – Each SCCT is required to demonstrate excellent customer service standards and behaviors in all interactions with colleagues, patients, family members, physicians, and other customers. This employee is responsible to understand how patient satisfaction is measured within the nursing department, the expectations related to customer service, and the action plans that are in place to improve the satisfaction of MFB customers. People Pillar of Excellence • Employee communication – The SCCT understands that communication with hospital and department leadership occurs in many ways, and that it is the responsibility of each employee to be aware of policy and practice changes. This information is shared through various methods such as administrative bulletins, staff meetings, bulletin board postings, email, department newsletters, individual discussions, and on the MFB intranet (InsideMFB). • Employee training and competency assessments – SCCT is responsible to complete all required training and competency assessments prior to the posted deadlines. Questions about required education and competency modules should be addressed to a nurse educator or a nursing supervisor to ensure that the requirements are completed prior to the deadlines. • Performance evaluations –Each SCCT will meet with a nursing supervisor to complete an annual performance evaluation prior to the department or organizational deadline. The employee will provide input to the supervisor when reviewing goals and performance from the completed review period. The employee will work with the supervisor to review organizational and departmental action plans, and to identify personal goals for the upcoming review period. As a preceptor, each NT will collaborate with the assigned nurse, Nursing Supervisor and Nurse Educator to provide a thorough and accurate orientation for the new team member. • Safety policies – Each employee is responsible to demonstrate knowledge of and performance in accordance with hospital and department safety and infection control policies and procedures. Maintains a safe and clean working environment for the benefit of patients and staff. Financial Performance Pillar of Excellence • Fiscal Responsibility – Documents patient chargeable items according to department policies. Avoids duplication and waste of supplies. Arrives to work on time and works throughout the shift, unless taking a designated break. If the SCCT does not have work to do, asks a nusre or a nursing supervisor for work to avoid downtime. Avoids overtime, and if overtime is expected, communicates this in advance with the nursing supervisor so that alternatives can be explored. Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications • Licensure Requirements: Certified Nursing Assistant preferred. • Education: High school graduate or equivalent GED required. • Current American Heart Association BLS Course for HealthCare Providers • Physical Demands/Work Environment: The work environment described here are representative of those an employee will encounter while working as a SCCT at Mary Free Bed. The ability to perform these tasks are required in order to provide the necessary patient care required by MFB patients: • Experience: None required. Previous experience as a nurse technician or nursing assistant is preferred. Understanding of medical technology and rehabilitation care is preferred. Physical Requirements for Essential Job Qualification Remain in a stationary position Occasionally (Less than 1/3) Traverse or move around work location Occasionally (Less than 1/3) Use keyboard Occasionally (Less than 1/3) Operate or use department specific equipment None Ascend/Descend equipment or ladder None Position self to accomplish the Essential Functions of the role Occasionally (Less than 1/3) Receive and communicate information and ideas for understanding Occasionally (Less than 1/3) Transport, position, and/or exert force Up to 10 pounds -Frequently (1/3 to 2/3) Up to 25 pounds -Occasionally (Less than 1/3) Up to 50 pounds -Occasionally (Less than 1/3) Up to 75 pounds - None More than 100 pounds - None Other weight: Up to ______ pounds: Other: Due to possible exposure to blood-borne pathogens and hazardous materials, must be able to understand and follow department policies related to employee safety. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com . Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.