Marshall Retail Group

Assist in managing store operations, lead sales efforts, and ensure KPI targets are met. | Requires 3+ years in retail management or training, with strong computer skills and physical ability to perform store duties. | Job Title Co-Manager Location Detroit Metropolitan Wayne County Airport (DTW) - Detroit, MI 48242 US (Primary) Job Type Full-time Category Customer Service Education Job Description Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! As the Co-Manager, you will assist the GM in overall floor operations of one or more stores with an emphasis on sales and KPIs. Location: Detroit Airport Schedule: Mandatory weekend availability Salary: $55,000 annually Job Type: Full-time, Part-time Benefits • Medical, Dental & Vision Insurance • Free Life Insurance • Short- & Long-Term Disability Insurance • Paid Time Off • 401k with company match • Employee Discount • Pay Starting at $ Job Responsibilities • Lead the sales culture by demonstrating, encouraging and developing all direct reports • Open and close the store • Maintain well documented financial controls, maintain a clean and orderly store environment, serving as an appropriate role model to all sales staff, etc. • Provide input in CSA/Stock and Leads' review process and must meet deadlines accordingly • Communicate with AGM Operations regarding fit, popularity, sell thru etc., of merchandise • Understand and utilize all store software systems such as: WebIM and Storeforce, etc. • Have a full understanding and responsibility of all KPI Targets • Other duties may be assigned Job Requirements • 3+ years of experience in a lead or management role in a fast-paced retail environment OR in retail training • Ability to process information and merchandise through computer system and POS register system. • Ability to work varied hours/days to oversee store operations. • Organized, detail oriented, and strong time management skills. • Desire to work as a team with a results driven approach • Ability to multitask and problem solve • Advanced computer skills, including Microsoft Office (WORD, Excel. Power Point, Publisher). • TAM Card may be required depending upon location • Additional Security clearance may be required depending upon location • Satisfactory Criminal Background Check and Drug Testing May be required depending upon location Additional Requirements Mobility • Limited sitting • Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Visual / Hearing • Normal or corrected vision and hearing • Can distinguish varying patterns, or materials Language • Understand, speak, read, and write fluent English Physical Activity • Use of fine motor hand functions • Lift 0-60 lbs. About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

Assist customers, maintain store displays, manage inventory, and support sales activities. | At least 1 year of retail sales or cash handling experience, excellent communication skills, ability to multitask. | Job Title Customer Service Associate, Electronics Location Nashville Intl Airport (BNA) - Nashville, TN 37214 US (Primary) Job Type Full Time/Part Time Category Customer Service Education Job Description Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Nashville International Airport Schedule: Weekend availability required Pay: $19.00/hr. Benefits • Medical, Dental, and Vision Insurance • Employer-Paid Life Insurance • Disability Insurance • Paid Time Off • Paid Parental Leave • 401(k) with company match • Employee Discount Job Responsibilities • Handles each customer in a courteous and gracious manner • Maximize sales by achieving add-on sales and recommendations • Knowledge of the store's stock; stock varies by store location • Assists in the upkeep of the store by maintaining store displays and merchandising. • Assists with inventory and receiving of merchandise • Replenish backstock to maintain appropriate levels of merchandise on the floor • Markdown merchandise as needed. • CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the store • Other duties may be assigned Job Requirements • 1 year + retail sales and/or cash handling experience • Excellent communication and people skills • Ability to multitask and problem solve • TAM Card may be required depending upon location • Additional Security clearance may be required depending upon location • Satisfactory Criminal Background Check and Drug Testing May be required depending upon location Additional Requirements • Limited sitting • Frequent standing, walking, climbing, crouching, bending, pushing, or pulling • Normal or corrected vision and hearing • Can distinguish varying or specific colors, patterns, or materials to assist customers • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures • Typically, indoors • Typically, in a consistent temperature • Use of fine motor hand functions • Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.