18 open positions available
Lead and support client service teams, provide strategic advice, manage client relationships, oversee financial and regulatory tasks, and foster a positive work environment. | Extensive experience in captive management or similar roles, project management skills, ability to interpret financial statements, strong analytical skills, and excellent communication skills. | Marsh is seeking candidates for our Client Service Leader position based in the US. Marsh Captive Solutions is transforming our workplace into a vibrant environment focused on transparency, empowerment, and professional growth. We prioritize open communication and structured leadership development, utilizing proprietary tools like our cutting-edge AI and accounting systems to enhance collaboration, efficiency, and employee satisfaction. Join us in building a workplace that champions your well-being and career advancement. The Client Service Leader will play a critical role in supporting and delivering Leadership’s vision and strategy for best-in-class client service. This position will serve as a key advisor to clients; providing direct leadership, guidance, and support to client teams. We will count on you to: • Lead a team of colleagues with a service focused mind set. • Provide clients with strategic advice and innovative ideas for solving industry challenges. • Negotiate fees and conduct management agreement discussions, leveraging your experience to create mutually beneficial outcomes. • Take a proactive approach to managing client relationships, working closely with your team to ensure client satisfaction and retention. • Perform oversight of financial statement preparation, audits, actuarial evaluations and regulatory compliance. • Coordinate timely and knowledgeable responses to inquiries and requests from clients, fostering strong relationships built on trust and open communications. • Drive operational efficiency, streamlining processes and optimizing resource allocation. • Implement best practices and leverage optimal utilization of resources, including technology to enhance productivity and work with our support centers effectively to deliver high-quality services to clients. • Foster a positive and inclusive work environment, promoting colleague engagement, motivation, and professional development. Hold team members accountable for maintaining and increasing engagement with their clients and their colleagues. What you need to have: • Extensive and proven experience in captive management or similar roles. • Ability to project manage and lead colleagues. • Ability to understand and interpret insurance accounting financial statements. • Strong analytical and critical thinking skills. • Comfortable speaking with clients and board members. • Strong work ethic with emphasis on responsiveness. What makes you stand out: • An internationally recognized professional accounting designation, such as a CPA, CA, ACCA or ACA. • Prior captive management experience with knowledge of regulations and guidelines, with a commitment to continuous learning. • The ability to provide training to Client Service Accountants and Client Service Managers, fostering a culture of empowerment and professional growth • Familiarity with captive insurance policy structures with technical ability to discuss regulatory requirements with clients Why join our team: • We help you be your best through professional development opportunities, interesting work, and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $136,300 to $290,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Manage client accounts, coordinate renewals and submissions, and maintain positive client relationships in employee benefits. | Experience in employee health & benefits, client service skills, and relevant licenses or certifications are required. | Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Employee Health & Benefits Account Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager on the Employee Health & Benefits team, you’ll be responsible for the service and retention of our middle to large market group benefit accounts. You will manage the renewal process and day to day correspondence with the clients. You will assist Producers in gathering the necessary information for new and renewing groups to submit to the marketing team, handle implementations, intake forms and review benef. You will need to keep your workflows organized and client’s electronic files in in our document management system up to date. Our future colleague. We’d love to meet you if your professional track record includes these skills: • Possess skills necessary to communicate with clients, carriers and prospects concerning Employee Health & Benefits lines of coverage. • Service assigned clients and prospective clients. • Assist the Producer/Benefit Consultant in gathering the necessary information regarding new/renewal accounts and submit this information to the Marketing Department. • Work closely with the Producer/Benefit Consultant to formulate a complete submission for the client • Assist the Marketing Analyst in the renewal and new business marketing processes • Coordinate your workflow with the Producer/Benefit Consultant and the Department Manager • Direct implementation, enrollment, and communication processes • Perform periodic service calls in accordance with Service Standards • Utilize stewardship and timeline templates insuring quality service to accounts • Maintain awareness of new developments and legislation in the Group Benefits field • Develop and maintain a positive relationship and rapport with clients and carriers • Work with the Producer/Benefit Consultant on additional items such as the Stewardship Review Process, Service Timelines (creation and usage), Conduct and record Benefit Audit, Legislative and Compliance issues, HIPAA regulations and 5500’s, among others. These additional qualifications are a plus, but not required to apply: • Experience with Benefit Point, ImageRight, Employee Navigator, and Zywave. • College degree desirable; or equivalent combination of education and experience. • Hold an active 2-15 license. We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Health Insurance • 401k • Professional development opportunities • Hybrid work • Six week paid parental leave for the birth or adoption of a child • Charitable contribution match programs • Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma/ • https://www.facebook.com/LifeatMMA • https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAEHB #MMABOU
Manage client relationships, lead renewal and marketing efforts, ensure compliance, and coordinate with internal teams. | Active Florida 2-15 insurance license, 10+ years in health insurance industry, experience with mid-size carriers and self-funded accounts, proficiency in MS Office, and cross-functional collaboration skills. | Account Executive Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 10,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as the Account Executive at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 180 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. This is a hybrid position, based out of our various region office(s), that may require in person client facing meetings. A fast-paced work environment where you will work closely with a Producer to develop strategy and support a book of our Employee Health & Benefits clients. You will maintain a pulse on our client relationships and ensure we are delivering on our commitments to clients. This includes strategy, renewal & marketing, compliance, open enrollment, implementation, servicing, and project management oversight for all assigned clients. As our Account Executive on the Employee Health & Benefits team, you’ll • Partner with the producer to lead overall strategic management efforts and focus of client engagement. Prepare annual planning timelines and set deadlines. Stay up to date on current benefit trends and regulations. • Lead negotiation efforts with vendors. • Provide guidance, direction, and support as needed to Account Manager and internal resources for all deliverables including: Quarterly meetings Financial reporting (monthly claims, etc.) prepared by Financial Analyst. Review to determine how annualized costs are tracking compared to projected costs. Be prepared to discuss results with clients as needed. Renewal and marketing strategy, proposal review and benefit and rate comparisons. Contribution modeling and budget scenarios. Prepare as needed. Agency management system updates • More active role in renewal and marketing efforts for complex lines (i.e. ASO, Stop Loss, and Disability). • Ability to handle multi-state complex clients. • Handle escalated and/or complex service inquiries. • Ensure client compliance via compliance audit, testing, affordability calculation, etc. • This role owns the oversight and execution of all client deliverables throughout the year with delegation where appropriate to available resources. Final review of presentations to ensure accuracy prior to delivery to Producer is required. • In concurrence with Producer(s), foster positive working client relationships at all levels – HR, Finance, Decision-makers, and C-Suite. Inform producer(s) of any significant changes relating to the client. • Ability to present to C-Suite. • Coordinates with other resources where applicable: Compliance, Communications, Implementation, Technology, etc. Our future colleague. We’d love to meet you if your professional track record includes these skills: • High School diploma or equivalent. • Active and current Florida 2-15 insurance license. • 10+ years of experience working in the health insurance industry; agency experience preferred. • Experience with mid-size carriers. • Experience with self-funded accounts. • Advanced proficiency in MS Office, including Excel and PowerPoint • Ability to collaborate cross-functionally. • Experience in BenefitPoint, Employee Navigator, and/or ImageRight. These additional qualifications are a plus, but not required to apply: • Bachelor’s degree or higher • HIA or CEBS designation • Bilingual (English/Spanish) We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid and flexible work • Charitable contribution match programs • Stock purchase opportunities • Competitive compensation • Entrepreneurial leadership • Unmatched, scalable resources • Committed to core values • Inclusive culture To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma/ • https://www.facebook.com/LifeatMMA • https://twitter.com/Marsh_MMA • https://www.linkedin.com/company/marsh-mclennan-agency/ We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAEHB #LI-Hybrid
Manage client insurance programs, process documents, communicate with carriers and clients, and serve as a technical expert in insurance account management. | Requires a college degree, insurance licenses or certifications, 5+ years of experience as an Account Manager, and proficiency with relevant systems and processes. | JOB TITLE: Senior Commercial Account Manager JOB TYPE: FLSA Non-Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Documentation Process documents necessary to maintain the Client Insurance Program, utilizing agency management system. These duties include but are not limited to Generate surveys and request renewal applications Prepare Loss Summaries Prepare Proposals for renewal terms Initiate Premium Finance Requests Issue Certificates of Insurance and Auto ID cards Prepare Schedules of Insurance for delivery to client Prepare policies for delivery to client Process Policy Audits and Monthly Reports Identify and resolve Accounting discrepancies Create requests for changes to client’s coverages Teamwork Function as team member of the Agency Workforce to ensure superior service to all MMA Clients. These activities include but are not limited to: Perform tasks assigned as part of the Agency Standard Service Plan Attend meetings with Risk Management Team as appropriate. Manage client’s use of Certificate program, conducting training of client as needed. Treat clients, prospects, and company employees with courtesy and respect. Contribute to a team approach toward meeting goals and providing excellent client service. Coordinate and monitor usage and quality of outsourcing teams Seen as a mentor and subject matter expert (a recognized “go-to” person) Liaison for other Account Managers on coverages and processes May take the lead on quality check/training of new colleagues Strong cooperation and effective communication with clients, vendors and co-workers. Ability to service clients effectively through problem solving, confidentiality, diplomacy, sensitivity and tactfulness Other duties as requested by members of Service Team Act as lead when the Account Executive is absent Technical Expertise Demonstrate the technical expertise to assist in maintaining the Client Insurance Program. These duties include but are not limited to: Power user or go-to expert on several systems or technical skill sets Complete Kaplan Pictorials Have insurance designations of CISR or equivalent Verify accuracy of endorsements and invoice as necessary Strong comprehension of Insurance Contract requirements for Certificates Communicate with insurance carriers as needed Communicate with clients as needed Responsible for entire management of one to two accounts. Utilize carrier online rating programs as necessary. Participate in Position Rotation Subject matter expert, demonstrating superior skills and proficiencies with internal procedures and systems (Sagitta, ImageRight, eMMA, etc.) Demonstrate success in servicing multiple client renewals Proven expert proficiency validated by Trainer and Manager REQUIREMENTS: Education: College Degree, preferred Have or obtain P&C License within 6 weeks of hire (Internal) completed Kaplan Pictorials, ACSR or CISR Designation and CIC Designation 60+ months as an Account Manager preferred Ability to multi-task, prioritize work, and possess basic word processing and spreadsheet computer skills. Operational knowledge of various Windows-based application programs such as Excel and Word Willing to work overtime due to cyclical nature of business. Masters all analyst duties and demonstrated proficiency and how to research and access Best Practices. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
Manage financial functions and client relationships for insurance and reinsurance portfolios, ensuring regulatory compliance and accurate financial reporting. | Experience in financial reporting under GAAP or IFRS, client management skills, and knowledge of insurance regulatory environment. | We are seeking a talented individual to join our Captives team at Marsh as a Captive Client Service Manager - Accounting. This role can be based in any US office location. This position is responsible for the daily management and accounting functions of a portfolio of clients that can consist of insurance entities, captives, and reinsurance pools. This role provides financial monitoring and control and ensures regulatory compliance. It is a consulting, advisory, and managerial position. We will count on you to: • Prepare or perform technical review of financial statements in accordance with US GAAP, Statutory, or IFRS • Ensure all financial aspects of the client are efficiently managed • Possess technical ability to discuss regulatory updates with clients • Establish and maintain good working relationships with clients, prospects, client teams, other service providers, regulators and colleagues • Manage financial audit process with the auditors with strict adherence to client deadlines and regulatory reporting • Perform and execute review of financial statements What you need to have: • Experience building relationships internally or externally with customers in an Account Management and/or Client Services focused role • Experience in financial reporting under GAAP or IFRS as well as the insurance regulatory environment • Ability to research complex matters independently and lead client meetings What makes you stand out: • Familiarity with captive policy structures and captive tax issues • An internationally recognized professional accounting designation, such as CA, ACCA, ACA, or CPA Why join our team: • We help you be your best through professional development opportunities, interesting work, and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #LI-JG3 Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $63,100 to $134,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Manage and grow a portfolio of large commercial clients, providing risk management and insurance solutions, and building strong client relationships. | Over 10 years of experience working with large commercial organizations, excellent communication skills, and up-to-date technical knowledge of commercial insurance. | Marsh is seeking exceptional candidates for an exciting opportunity based in New York: Client Executive What can you expect? Joining our commercial team, you will play a crucial role in driving growth, profitability, and client satisfaction for a portfolio of complex accounts. As a Client Executive, you will build and nurture client relationships, act as a trusted advisor, pursue new business opportunities, and expand the range of Marsh products and services offered to clients. What's in it for you? In addition to a supportive team environment and attractive staff benefits, this position offers the perfect fit for a self-motivated individual with exceptional attention to detail and time management skills. You will have the opportunity to thrive both independently and as part of a collaborative team. At Marsh, we believe in fostering an inclusive work environment where every colleague feels comfortable being their authentic selves. We value our employees and offer the following benefits: • Leading training and development programs • A professional environment that supports and values your career growth within our global organization • A dynamic team environment with supportive and energetic colleagues We will rely on you to: • Demonstrate a deep understanding of clients' businesses, risk management, and insurance needs to ensure our services meet their expectations • Manage a portfolio of commercial and corporate clients, understanding their unique risks and insurance requirements • Conduct research and analysis to identify new business opportunities and develop tailored proposals • Collaborate with senior colleagues to identify key decision-makers and expand client accounts • Exceed service standards outlined in client service agreements • Maintain active involvement in claim-related matters • Contribute to the achievement of team and business objectives What you need to have: • Proven experience working with large commercial organizations • 10+years of experience • Confidence in interacting and presenting to clients at the board level • Experience with multinational and/or public entities • Willingness to work towards relevant qualifications in line with new competency requirements for financial advisors • Excellent communication skills, both written and verbal • Up-to-date technical knowledge of commercial and corporate insurance classes and relevant legislation • Ability to discuss current risk issues confidently • Strong ability to work independently and as part of a team What makes you stand out: • Strong written and verbal communication skills • Up-to-date technical knowledge of multiple commercial and corporate insurance classes • Ability to credibly discuss relevant, current risk issues • Proven ability to work independently and collaboratively If you are ready to take on this exciting opportunity and make a significant impact, we invite you to apply. Join Marsh and be part of a global leader in insurance brokerage and risk management. Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $154,200 to $328,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Manage large or complex accounts, develop risk solutions, and maintain client relationships in construction risk management. | Minimum 8 years of construction experience in risk management or brokerage, knowledge of insurance coverages, and P&C license or ability to obtain. | We are seeking a talented individual to join our Construction team at Marsh. This role will be based in one of our larger Central Zone Marsh offices in the US. This is a hybrid role that has a requirement of working at least three days a week in the office. Sr. Client Advisor - Construction What can you expect? • Independently oversees and manages large or complex accounts and brings the entire team together to formulate the procedure and go to market strategy. • Works to maintain a near complete understanding of the clients’ business strategic priorities, risk strategies and risk management needs to provide advice accordingly to successfully serve clients. • Utilizes expert risk expertise and knowledge of industry and insurance market place to review clients’ exposures and loss experience and develop solutions for complex clients’ needs, including recommending additional products and services as solutions. • Develops, presents, and oversees the execution of renewal/placement strategies in conjunction with Placement, Advisory Leaders and Client Executives across all zones where product, industry or account criteria dictate. What is in it for you? • A company with a strong brand and strong results to match • Culture of internal mobility, collaboration and valued partnership with HR from the business. • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. • Competitive pay (salary and performance bonus potential) and full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution). We will count on you to: • Independently oversees and manages large or complex accounts and brings the entire team together to formulate the procedure and go to market strategy. • Works to maintain a near complete understanding of the clients’ business strategic priorities, risk strategies and risk management needs to provide advice accordingly to successfully serve clients. • Utilizes expert risk expertise and knowledge of industry and insurance market place to review clients’ exposures and loss experience and develop solutions for complex clients’ needs, including recommending additional products and services as solutions. • Develops, presents, and oversees the execution of renewal/placement strategies in conjunction with Placement, Advisory Leaders and Client Executives across all zones where product, industry or account criteria dictate. • Presents to prospective clients, identifies the need for new products, develops/suggests innovative solutions to client and client team members to gain new clients and projects. • Builds and maintains relationships with clients, and ensures that their complex risk management needs are appropriately met. • Oversees the production of client deliverables and delivering the final placement to the client to ensure the quality of materials delivered to clients. • Engages in independent senior-level client interaction and demonstrates expertise in problem solving, areas of coverage and client relationships. • Serves as a thought leader within the Company and maintains an in depth knowledge of changing risk and insurance market conditions. What you need to have: • Bachelor's degree or equivalent work experience required • Minimum of 8 years’ of construction experience in a risk management or brokerage capacity required. • Working knowledge of insurance coverages is required. • P&C license needed, or ability to obtain. What makes you stand out: • Master's degree or other advanced degree. • CPCU, ARM or other insurance designations a plus. • Excellent analytical, project management and problem-solving skills Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $154,200 to $328,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. R_331450
Support client engagement and strategy for Employee Health & Benefits accounts, including renewals, compliance, vendor negotiation, and client deliverables oversight. | Requires 10+ years health insurance industry experience, Florida 2-15 insurance license, proficiency in MS Office, and ability to manage complex client accounts. | Account Executive (Employee Health & Benefits) Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as the Account Executive at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. This is a hybrid (2 days a week) position, based out of our Fort Lauderdale office, that may require in person client facing meetings. A fast-paced work environment where you will work closely with a Producer to develop strategy and support a book of our Employee Health & Benefits clients. You will maintain a pulse on our client relationships and ensure we are delivering on our commitments to clients. This includes strategy, renewal & marketing, compliance, open enrollment, implementation, servicing, and project management oversight for all assigned clients. As our Account Executive on the Employee Health & Benefits team, you’ll • Partner with the producer to lead overall strategic management efforts and focus of client engagement. Prepare annual planning timelines and set deadlines. Stay up to date on current benefit trends and regulations. • Lead negotiation efforts with vendors. • Provide guidance, direction, and support as needed to Account Manager and internal resources for all deliverables including: Quarterly meetings Financial reporting (monthly claims, etc.) prepared by Financial Analyst. Review to determine how annualized costs are tracking compared to projected costs. Be prepared to discuss results with clients as needed. Renewal and marketing strategy, proposal review and benefit and rate comparisons. Contribution modeling and budget scenarios. Prepare as needed. Agency management system updates • More active role in renewal and marketing efforts for complex lines (i.e. ASO, Stop Loss, and Disability). • Ability to handle multi-state complex clients. • Handle escalated and/or complex service inquiries. • Ensure client compliance via compliance audit, testing, affordability calculation, etc. • This role owns the oversight and execution of all client deliverables throughout the year with delegation where appropriate to available resources. Final review of presentations to ensure accuracy prior to delivery to Producer is required. • In concurrence with Producer(s), foster positive working client relationships at all levels – HR, Finance, Decision-makers, and C-Suite. Inform producer(s) of any significant changes relating to the client. • Ability to present to C-Suite. • Coordinates with other resources where applicable: Compliance, Communications, Implementation, Technology, etc. Our future colleague. We’d love to meet you if your professional track record includes these skills: • High School diploma or equivalent. • Active and current Florida 2-15 insurance license. • 10+ years of experience working in the health insurance industry; agency experience preferred. • Experience with mid-size carriers. • Experience with self-funded accounts. • Advanced proficiency in MS Office, including Excel and PowerPoint • Ability to collaborate cross-functionally. • Experience in BenefitPoint, Employee Navigator, and/or ImageRight. These additional qualifications are a plus, but not required to apply: • Bachelor’s degree or higher • HIA or CEBS designation • Bilingual (English/Spanish) We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid and flexible work • Charitable contribution match programs • Stock purchase opportunities • Competitive compensation • Entrepreneurial leadership • Unmatched, scalable resources • Committed to core values • Inclusive culture To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma/ • https://www.facebook.com/LifeatMMA • https://twitter.com/Marsh_MMA • https://www.linkedin.com/company/marsh-mclennan-agency/ We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAEHB #LI-Hybrid #MMAFL
Manage large or complex construction accounts, develop risk management strategies, oversee client deliverables, and provide expert insurance advice. | Bachelor's degree or equivalent, 8+ years construction risk management or brokerage experience, working knowledge of insurance coverages, and P&C license or ability to obtain. | We are seeking a talented individual to join our Construction team at Marsh. This role will be based in one of our larger Central Zone Marsh offices in the US. This is a hybrid role that has a requirement of working at least three days a week in the office. Sr. Client Advisor - Construction What can you expect? • Independently oversees and manages large or complex accounts and brings the entire team together to formulate the procedure and go to market strategy. • Works to maintain a near complete understanding of the clients’ business strategic priorities, risk strategies and risk management needs to provide advice accordingly to successfully serve clients. • Utilizes expert risk expertise and knowledge of industry and insurance market place to review clients’ exposures and loss experience and develop solutions for complex clients’ needs, including recommending additional products and services as solutions. • Develops, presents, and oversees the execution of renewal/placement strategies in conjunction with Placement, Advisory Leaders and Client Executives across all zones where product, industry or account criteria dictate. What is in it for you? • A company with a strong brand and strong results to match • Culture of internal mobility, collaboration and valued partnership with HR from the business. • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations. • Competitive pay (salary and performance bonus potential) and full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution). We will count on you to: • Independently oversees and manages large or complex accounts and brings the entire team together to formulate the procedure and go to market strategy. • Works to maintain a near complete understanding of the clients’ business strategic priorities, risk strategies and risk management needs to provide advice accordingly to successfully serve clients. • Utilizes expert risk expertise and knowledge of industry and insurance market place to review clients’ exposures and loss experience and develop solutions for complex clients’ needs, including recommending additional products and services as solutions. • Develops, presents, and oversees the execution of renewal/placement strategies in conjunction with Placement, Advisory Leaders and Client Executives across all zones where product, industry or account criteria dictate. • Presents to prospective clients, identifies the need for new products, develops/suggests innovative solutions to client and client team members to gain new clients and projects. • Builds and maintains relationships with clients, and ensures that their complex risk management needs are appropriately met. • Oversees the production of client deliverables and delivering the final placement to the client to ensure the quality of materials delivered to clients. • Engages in independent senior-level client interaction and demonstrates expertise in problem solving, areas of coverage and client relationships. • Serves as a thought leader within the Company and maintains an in depth knowledge of changing risk and insurance market conditions. What you need to have: • Bachelor's degree or equivalent work experience required • Minimum of 8 years’ of construction experience in a risk management or brokerage capacity required. • Working knowledge of insurance coverages is required. • P&C license needed, or ability to obtain. What makes you stand out: • Master's degree or other advanced degree. • CPCU, ARM or other insurance designations a plus. • Excellent analytical, project management and problem-solving skills Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. The applicable base salary range for this role is $154,200 to $328,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. R_331450
Drive new business development and client acquisition for Property & Casualty accounts, develop sales strategies, manage client relationships, and deliver tailored insurance solutions. | Proven sales and client management experience in Property & Casualty insurance or related fields, strong analytical and communication skills, and ability to manage complex accounts and projects. | We are seeking a talented individual to join our team at Marsh as a Sales Executive (Producer) for our Corporate Property & Casualty division based out of one of our South Central Zone offices. This is a hybrid role that requires working at least three days a week in the office or with clients. The successful candidate will drive new business development and client acquisition efforts, leveraging their sales expertise to expand our portfolio of Property & Casualty accounts while ensuring excellent client engagement and relationship management. We will count on you to: • Maintain and expand a mid-sized book of business containing larger or nuanced Property & Casualty accounts across various industries or specialties, contributing to sales efforts for complex, high-priority accounts owned by senior colleagues. • Develop and execute sales strategies for managed accounts by understanding client needs, market trends, and internal product or service offerings. • Conduct research and analysis on relevant markets and industries to identify potential relationship needs, target new buyer hubs, and expand the book of business. • Prepare comprehensive analyses consolidating project and market data to develop competitive proposals and cross-functional opportunities. • Create project plans, strategize timelines, and deliver products and solutions efficiently to meet client expectations. • Develop custom product solutions for new or existing accounts, ensuring pricing and policy compliance. • Address escalated issues promptly, maintaining positive relationships and delivering on timelines and outcomes. • Actively engage with client organizations and nurture professional networks. • Represent the company at industry events and conferences to build a strong professional presence and stay connected to market trends. What you need to have: • Proven experience in sales, client relationship management, or business development within Property & Casualty insurance or related fields. • Strong analytical skills with the ability to synthesize market data and client needs into actionable strategies. • Excellent communication and relationship-building skills. • Ability to develop project plans, manage timelines, and deliver solutions effectively. • Knowledge of Property & Casualty insurance products, market trends, and proposal development. • Ability to handle escalated issues professionally and efficiently. What makes you stand out: • Existing network within Property & Casualty markets or industries. • Experience working with complex or nuanced accounts across multiple industries. • Participation in industry events, conferences, or professional associations. • Familiarity with risk management, insurance solutions, and client retention strategies. Why join our team: • We help you be your best through professional development opportunities, interesting work, and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_311374
Supporting placement processes by preparing documentation, analyzing quotes, and maintaining market contacts. | At least 2 years of insurance experience, proficiency in MS Office, and a P&C license or ability to obtain one. | We are seeking a talented individual to join our team at Marsh. This role will be based in Texas, Georgia, Florida, or North Carolina. This is a hybrid role that has a requirement of working at least three days a week in the office. This position supports placement colleagues by preparing and submitting documentation such as specifications, loss records, and summary reports to better serve clients. Analyzes and compares market quotes, reviews client insurance and risk programs, and ensures timely processing and follow-up of all necessary documentation to maintain a smooth Placement process. Maintains strong market contacts and a thorough technical understanding of the Placement business to assist colleagues effectively and ensure accuracy in coverage specifications. We will count on you to: • Prepare documentation and submission for market, including specifications, loss records and summary reports for Placement colleagues to better serve clients. • Analyze and collect quotes for Placement colleagues, compare quotes for markets, review existing client insurance and risk programs and prepare proposal components to better serve clients. • Ensure timely and accurate processing of necessary documentation and follow up on outstanding documentation with the appropriate party to ensure the smooth continuation of the Placement process. • Monitor follow-up for changes from underwriters and the review of coverage specifications to be submitted to carriers/underwriters to ensure they are accurate. • Drive and maintain market contact at appropriate levels needed to execute assigned tasks effectively and assist the Placement colleague. • Manage a thorough technical understanding of the placement business. What you need to have: • 2+ years of insurance experience, preferably in surety insurance • P&C License or ability to obtain within 90 days of hire • Proficient in MS Office (Word, Excel, Outlook, PowerPoint) • Experience working in a fast-paced environment • Detail-oriented and ability to multi-task What makes you stand out: • Surety insurance experience • Active P&C license Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_331873
Manage and lead a client advisory team delivering insurance solutions, ensuring client satisfaction, compliance, and business growth while fostering team development and collaboration. | 5+ years managing teams, 3-5+ years personal insurance experience with client-facing roles, P&C license, yacht insurance experience, and ability to travel. | Client Advisor Manager - Yacht Team Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Advisor Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Advisor Manager, you'll be at the helm of a dynamic team, guiding client advisory efforts and ensuring our clients receive top-notch service. You'll keep a pulse on client satisfaction, proactively delivering solutions that meet their needs. Collaboration is key, so you'll work closely with our sales team to assign client advisors and manage smooth transitions. Working collaboratively with various business units, you'll promote a OnePCS mindset and build strong relationships across the organization. Building and nurturing relationships with Centers of Influence (COIs) will be a priority, as these connections can enhance our service offerings. You'll also take charge of forecasting and conducting performance reviews, addressing any underperformance to keep the team on track. Managing relationships with local and regional carriers is essential, and you'll stay informed about contract changes and underwriting guidelines to ensure compliance with regulatory requirements while overseeing the audit process. Your role will involve handling client communications and presentations, as well as participating in hiring and interviewing processes to bring in the best talent. You'll analyze workload and manage resources effectively, conducting regular staff meetings and one-on-ones to foster development. For larger clients, you'll participate in advisory reviews and assist in resolving complex client or underwriting issues. Your focus will be on colleague development, training, and succession planning, ensuring our team is well-prepared for the future. You'll monitor key performance indicators (KPIs) to deliver solid financial results and develop business plans that set clear goals for referrals, new business, and cross-selling opportunities for Client Advisors. Additionally, you'll manage reporting requirements on a weekly, monthly, and quarterly basis while leading a hybrid workforce. Embracing change and adapting as needed, you'll reinforce the Marsh McLennan Agency Private Client Service vision and communicate effectively to provide clear and consistent leadership during transitions. Our future colleague. We’d love to meet you if your professional track record includes these skills: Personal lines insurance experience with High-Net-Worth clientele Property & Casualty (P&C) License Client service orientation with balance on managing expectations. Ability to travel for client and company meetings as needed 5+ years experience managing individuals and team goals 3-5+ years personal insurance background required with client facing experience Demonstrate an understanding of cultivating opportunities from within their client’s centers of influence Yacht insurance experience We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid work Charitable contribution match programs Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: Instagram Facebook X LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAPCS #LI-Hybrid
Manage client and carrier relationships, assist with service questions, handle policy administration, certificate issuance, invoicing, and support renewal processes. | 2-4 years insurance industry experience, P&C insurance license, strong client relations and communication skills, bachelor's degree or equivalent. | Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager in our Aviation department, you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing and problem solving. You'll be an integral part of the team working with Producers, Account Executives and fellow service team members to handle day to day servicing needs including but not limited to policy checking, certificate issuance, invoicing and other incoming client requests. You will also be involved in the renewal process for assigned clients, preparing renewal documents, reviewing carrier quotes and delivering forms to clients. You will attend classes and carrier meetings to stay up-to-date on products and relevant industry developments, and participate in other projects as needed. Our future colleague. We’d love to meet you if your professional track record includes these skills: • You are a problem solver who brings humility and curiosity to a team environment. • You thrive on a fast paced team and are driven to jump in and make a difference. • You are flexible, adaptable and able to think creatively. • Bachelor's degree or equivalent education and related training • 2-4 years or more of relevant insurance industry experience • P&C insurance license • Strong client relations skills including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems • Demonstrated proficiency in basic computer applications such as Microsoft Office Suite We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close and motivated, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid Work • Charitable contribution match programs • Stock purchase opportunities To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/ For information on careers visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.linkedin.com/company/mcgriff • https://www.linkedin.com/company/marsh-mclennan-agency • https://www.instagram.com/lifeatmma/ • https://www.facebook.com/LifeatMMA • https://twitter.com/marsh_mma Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMCG #LI-Hybrid The applicable base salary range for this role is $47,800 to $89,100. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until:
Manage client benefits data, support account executives, coordinate marketing and communication materials, ensure compliance, and assist with reporting and enrollment meetings. | College degree preferred, 2-3 years assistant account manager or equivalent industry experience, proficiency with office software, strong communication skills, and willingness to work overtime seasonally. | JOB TITLE: Benefits Account Manager JOB TYPE: FLSA Non-Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Documentation Benefit Point & ImageRight Enter client data into Benefit Point adequate to complete following: • RFP’s • Prospect/opportunity Report • Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation Customer Service • Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline. • Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline • Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager. • Maintain on-line client binder as per department guidelines • Coordinate workflows as per activities created as per Benefit Timeline • Begin to act as a lead for other Account Manager’s in the absence of the Account Executive Marketing • Request for Proposal (RFP) – Create and release to Carriers by due date as per Benefit Timeline • Create and maintain marketing binder as per Department Guidelines and Benefit Timeline • Follow up with carriers to ensure they have everything needed to quote, submit any missing information, review quotes as they are received to ensure they are correct and received by the deadline as per RFP timelines. • Spreadsheets – Prepare and review for accuracy as per Department Guidelines and Benefit Timeline. • Formal Proposal –Finalize and review for accuracy spreadsheets and any other materials that are to be included in the Formal Proposal. Preparation for the Formal Proposal can include copying, printing and binding or materials necessary for creating the formal proposal. Communication • Prepare and develop communication booklets as per Department Guidelines and Benefit Timeline. • Enrollment Meetings – Conduct enrollment meetings as necessary Reporting • ICAF/Milliman/DMW – Gather Data necessary and submit to carriers. Compile information for Sr. Account Consultant/Executive Team Lead as per Department Guidelines and Benefit Timeline. • Aggregate Reports – Upon request of Account Executive, create the aggregate report that uses in their analysis to the client. • Initiate stewardship report from workflows and activities in Benefit Point. Compliance • Medicare Part D - Submit Medicare Part D disclosure letters to client as per Benefit Timeline • Schedule A’s – Compile Data from Carriers and submit Schedule A’s to client as per Department Guidelines and Benefit Timeline • Annual Notices – Prepare Annual Notices for Mail/E-mail/Distribution and request processing date from Account Manager to ensure annual distribution as appropriate. Technical Expertise Expand Technical skill set by participating in technical skill development. • Complete Bisys Correspondence courses for major lines of business (i.e., Health Concepts, Life Concepts, Disability Income Insurance, Group Insurance, and Health Savings Account). • Initiate participation in the GBA certification. • Participation in the EBIA Webinars for 12 hours of CE………..goal is attendance in all sessions. • Provide support to Sr. Account Consultant or Account Executive as directed. • Demonstrated success in servicing multiple client renewals under mentorship of AE or Trainer REQUIREMENTS: • Education: College Degree Preferred • 24 to 36 months of experience in an Assistant Account Manager role / 24+ months equivalent industry experience preferred • Bilingual Spanish a major plus • Ability to multi-task, prioritize work, possess basic word processing and spreadsheet computer skills. • Ability to demonstrate cooperation and effective communication with clients, vendors and internally with co-workers. • Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness. • Operational knowledge of various windows based application programs such as Excel, Word, Power Point and current Internet technologies • Willing to work overtime due to cyclical nature of business.(primarily August thru December) • Masters all Account Manager duties and demonstrates proficiency and how to research and access best practice documentation We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
Manage insurance document preparation and distribution, support client renewals, provide subject matter expertise, and assist team workflow in a hybrid office environment. | Experience in customer service, insurance document handling, proficiency in MS Office, and preferably 1+ year in the insurance industry with knowledge of compliance. | We are seeking a talented individual to join our team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office. The Insurance Operations Specialist III prepares insurance documents on industry-standard forms for our clients and is responsible for reviewing submitted documentation, consulting insurance information, and preparing and distributing the Certificates of Insurance to appropriate parties. We will count on you to: • Handle end-to-end standard client renewal process including timely and accurate updates of master templates, following directions regarding final document aggregation and distribution • Create and manage non-Acord documents as assigned, including endorsement creation, uploads, and swaps • SME and primary point of contact for a high visibility book of business. Scope of support includes facilitating client calls to proactively support certificate-related items. Support new team members by providing training and answering questions for a book of business. Autonomously support certificates onboarding for new clients, acquisitions, mergers etc. Research client feedback, complete RCA, and provide organized findings to stakeholders • Support workflow management as needed, act as a liaison/point of contact for the extended team, assist Client Team users in CSI provisioning and navigation, and assist supervisor in supporting COD including provisioning requests, administrative tasks, providing demos, and troubleshooting What you need to have: • Experience in customer service supporting clients in a fast-paced office environment, reviewing business documents and identifying relevant information to complete tasks, and working with multiple applications effectively to complete transactions. • Proficient within MS Office - Word, Excel, and Outlook What makes you stand out: • 1+ year of experience in the insurance industry, commercial or corporate preferred. • Familiar with insurance documentation such as endorsements, policies, and certificates. • Expert knowledge of compliance and regulatory requirements regarding proof of insurance in the United States Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #LI-JG3 Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Lead and manage the Employee Health & Benefits Client Services team to drive operational excellence, client satisfaction, and team development. | Requires 5+ years in employee benefits industry, knowledge of health & welfare plans, HRIS/payroll systems, regulatory compliance, strong leadership skills, and a state Life/Health insurance license. | Operations Manager – Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Operations Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. We are seeking a dynamic and strategic Operations Manager to lead and inspire our Employee Health & Benefits Client Services team. As our Operations Manager on the Employee Health & Benefits team, you’ll be responsible for the daily operations of the client service team, including: selection and management, training, problem solving, etc. You will also be responsible for fostering professional and career advancement opportunities and overseeing the support, development, and growth of our client services professionals. As our Operations Manager you will be responsible for driving operational excellence, enhancing client satisfaction, and creating efficiencies. The ideal candidate will demonstrate strong leadership, a proactive approach to process improvement, and a passion for developing high-performing teams in a fast-paced environment. Our future colleague. We’d love to meet you if your professional track record includes these skills: • Bachelor’s degree or equivalent work experience required. • Working knowledge of employee benefit plans with 5+ years of industry experience and demonstrated relationship management skills. • Experience managing, implementing, and renewing small and large group health & welfare plans. Including (but not limited to) medical, dental, ancillary, FSA, HSA, COBRA, and voluntary worksite plans. • Working knowledge of HRIS and Payroll systems and how they interact with Employers and their benefit offerings. • Working knowledge of HIPAA, ERISA, COBRA, MNPFML, Transparency in Coverage and other state and federal employee benefit regulations. • Comprehensive understanding of the key challenges in employee benefit plans and current health care trends. • Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills. • Strong leadership and team management skills, with a proven ability to motivate and develop staff. • Strong organizational, project planning and management, analytical and multi-tasking skills. • Ability to face high stress with positivity and a problem-solving mindset. • State Life/Health insurance license required. We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid work • Charitable contribution match programs • Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: • Instagram • Facebook • X • LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Hybrid #MMAEHB The applicable base salary range for this role is $63,100 to $117,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Manage and expand a construction insurance client book by delivering tailored risk management solutions, closing deals, and coordinating marketing and renewal processes. | 7+ years insurance experience focused on construction insurance, deep technical knowledge of construction risk, and ability to manage complex accounts with relevant licenses and certifications preferred. | About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As an Account Executive, you are a leader in the industry and client niches, with a deep understanding of business risks and financial implications. You will take charge of service execution, build a client base, and utilize sales methodologies and resources to effectively manage and expand your clients. Our future colleague. We’d love to meet you if your professional track record includes these skills: • 7+ years previous insurance experience with a focus on construction insurance products/lines • Manage a construction insurance book, focusing on existing client retention and developing new business through upselling and cross-selling opportunities. • Expertise loss-sensitive programs, group captives and single parent captives for complex construction accounts such as infrastructure, underground, and utilities; an understanding of wrap-ups • Serve as a niche industry leader with deep technical knowledge in construction risk management, collaborating with internal teams and non-construction Business Insurance producers to deliver comprehensive solutions. • Focus on closing deals through technical presentations and client engagement, ensuring tailored coverage for clients averaging $50,000 to $250,000 in revenue. • Utilizes detailed risk expertise to perform critical client functions, reviewing loss experience, loss projections, and collateral analysis. • Developing solutions, articulating the impact of options, leveraging prepared analytics and making recommendations to clients across product lines • Prepares submission information as appropriate for the account and coordinating the marketing process • Marketing and negotiating coverage, terms and premium and fostering carrier relationships • Visiting clients to discuss renewals and managing account service requirements These additional qualifications are a plus, but not required to apply: • Property & Casualty license preferred, or the ability to obtain upon hire • BS/BA in Business, Insurance or related field • CIC, ARM, CRM, CPCU, CRIS or RPLU or other professional insurance designation related to Property & Casualty • Experience working with Applied Epic, agency management system • Available to travel to both local and long-distance client meetings as needed We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. A Great Place to Work. A Great Place to Perk. Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include: • Medical, dental, vision, 401K benefits and more • The flexibility to work at home or an office, based on your discretion and schedule • Start with 20 days of paid time off • A paid day off to volunteer and company-organized volunteer events • Up to $1,000 per year in matching charitable donations • Up to $750 per year in wellness rewards • All the nitro cold brew coffee and sparkling water you can drink • A company-wide mentality that you can never appreciate your co-workers too much Who You Are is Who We Are MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma_midwest/ • https://www.facebook.com/MMAMidwest • https://x.com/MarshMMAMidwest • https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #LI-Remote The applicable base salary range for this role is $90,100 to $167,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: October 31, 2025
Learn and perform customer service workflows in insurance including routing policy documents, following up on coverage changes, and quality assurance of renewals. | Entry-level candidate with college degree or equivalent experience, strong attention to detail, organizational skills, and ability to obtain Florida insurance licenses. | Early Career Insurance Account Manager Training Program Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager Trainee at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager Trainee on the AMPD team, you’ll learn the workflows and best practices of the customer service side of the insurance industry. In training you will learn to route policy documents and client notices. You must develop a working knowledge of insurance carrier websites and how to navigate them for necessary information. You will follow up with carriers for pending policy coverage changes and cancelations. You’ll learn how to review renewal policies and endorsements for quality assurance. You will also be taught how to obtain loss history and how to issue insurance certificates. In addition to leaning the service side of the insurance industry, you will also go through a series of professional development trainings. Our future colleague. We’d love to meet you if your professional track record includes these skills: • College degree or some combination of education and comparable work experience preferred • Analytical problem-solving capabilities with a certain level of energy to carry out assignments via computer work. • Strong accuracy and attention to detail with a degree of cautiousness, as well as a desire to follow procedure. • Strong organizational and time management skills with the discipline to stay on-task. These additional qualifications are a plus, but not required to apply: • Intermediate computer skills including Word, Outlook & Excel • Currently hold, or be able to obtain with 90 days, a Florida 4-40 license and/or 2-20 license We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Health Insurance • 401k • Professional development opportunities • On-site • Six week paid parental leave for the birth or adoption of a child • Charitable contribution match programs • Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma/ • https://www.facebook.com/LifeatMMA • https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAcampus #MMABI #LI-Onsite
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