7 open positions available
Manage and develop large, complex client accounts, ensuring satisfaction, retention, and revenue growth. | Requires 8+ years in health and welfare consulting, experience with middle-market clients, and strong management and negotiation skills. | Marsh McLennan Agency’s East Region is a leader in the employee benefits marketplace. Our associates simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies. We value integrity, collaboration, passion, innovation, and accountability, and we are committed to making a difference in the moments that matter for our colleagues, clients, and communities. The Account Executive (AE) is the guardian of the strategic customer relationship and orchestrates the deployment of corporate-wide resources to provide comprehensive products, services and solutions to strategic key accounts. The AE is fully responsible for the retention, development, servicing and expansion of their assigned accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited, to the following: Account Management • Consistently ensure 100% complete and total client satisfaction • Manage a large, complex, functionally diverse and globally dispersed client partnership • Maintain strong relationships within client organizations at the decision maker and end-user levels; present a consistent MMA East image to those clients; build high levels of client satisfaction; execute proper client agreements • Demonstrate the ability to clearly articulate total cost of ownership and value contribution to assigned accounts within MMA East • Develop, implement and manage project plans in conjunction with the client • Prepare and conduct quarterly strategic account planning meetings and annual executive summits • Articulate needs and desires of the client and translate into actionable plans for the assigned Client Service team members • Act as communication conduit for MMA East organization to assigned accounts • Serve as the primary escalation contact for client resolution of issues • Initiate and promote continuous improvement of procedures, processes, standards and programs to gain cost-effectiveness and efficiency and execute implementation Sales • Develop and execute account plans for assigned accounts to ensure retention • Continuously identify and capture new sources of revenue within assigned accounts • Develop and deliver detailed, accurate and timely revenue forecasts to sales management • Develop and negotiate contract terms, rates, plans, schedules, resources, involvement, and roles/responsibilities • Identify the factors which influence business performance and recommend actions to improve profitability and/or enhance revenue for MMA East Client Services • Partner with team of resources dedicated to the assigned accounts – potential team members may include underwriting, client service, voluntary benefits, benefits administration and administrative resources • Provide clear communications so client team maintains a thorough understanding of the client’s challenges, issues, expectations and goals • Coordinate with Client Service Director to provide education needed to support clients Professional Development • Develop and maintain skills, knowledge and proficiencies required to be effective in sales techniques and in support of client strategies, goals and objectives • Continually build knowledge and skills to keep pace with market trends REQUIRED EDUCATION AND EXPERIENCE: • Bachelor’s degree and a minimum of 8 years of experience in Health and Welfare Consulting required, with a minimum of 5 years as an account lead • Demonstrated experience with upper middle market clients (500-5,000 lives) required, with specific experience operating at the C-level regarding negotiations, business development and relationship management • Prior management experience, both direct and matrix, is required • Effective analytical, math and problem-solving skills, sound judgment, strong decision-making ability, confidence to make difficult decisions and excellent communication skills • Must be organized, detail oriented and able to translate big picture ideas into client objectives KNOWLEDGE, SKILLS AND ABILITIES • Strong organizational, management and account planning skills with analytical skills and strong attention to detail • Work in a high production team environment with a high degree of complexity • Operate independently and provide appropriate information and direction to other individuals • Provide effective, accurate, clear communication to internal company team members and clients • Ability to interact in a professional manner with clients, vendors, carriers and internal departments including sales, marketing, HR, Finance, IT and other functional areas within MMA East and designated key accounts • Ability to interact with and focus on information gathering and collaborative solution development in a proactive manner • Ability to handle sensitive and confidential information • Demonstrated track record of success in sales • Ability to lead team development and motivate others • Project management capability • Excellent troubleshooting, decision making and problem-solving skills • Solid interpersonal, verbal and written communication skills • Ability to work well independently and as a team member; multitask and successfully operate in a fast-paced work environment; prioritize projects and meet deadlines • Ability to follow through on and successfully execute tasks while adhering to specified quality standards • Must be proficient in the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Access) • Proficiency in use of PC such as keyboard skills and electronic folder/file organization and management • Aptitude for learning internal systems, applications and internal workflow of the department • Must be able to effectively interact and deal with people at all levels inside and outside of the company PHYSICAL DEMANDS AND WORK ENVIRONMENT • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is: • Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms; • Occasionally required to stand and walk; • Extensive use of computer and keyboard and viewing of computer screen is required; • Specific vision abilities required by this job include vision, and ability to adjust focus. • Other working conditions are normal for an office environment. WORK LOCATION • Work is typically performed either remotely or in a hybrid manner at MMA East’s Conshohocken, PA office, or at various customer/MMA locations as required. The applicable base salary range for this role is $137,600 to $219,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com #MMAE #LI-Hybrid
Manage client and carrier relationships, assist with service questions, handle policy administration, certificate issuance, invoicing, and support renewal processes. | 2-4 years insurance industry experience, P&C insurance license, strong client relations and communication skills, bachelor's degree or equivalent. | Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager in our Aviation department, you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing and problem solving. You'll be an integral part of the team working with Producers, Account Executives and fellow service team members to handle day to day servicing needs including but not limited to policy checking, certificate issuance, invoicing and other incoming client requests. You will also be involved in the renewal process for assigned clients, preparing renewal documents, reviewing carrier quotes and delivering forms to clients. You will attend classes and carrier meetings to stay up-to-date on products and relevant industry developments, and participate in other projects as needed. Our future colleague. We’d love to meet you if your professional track record includes these skills: • You are a problem solver who brings humility and curiosity to a team environment. • You thrive on a fast paced team and are driven to jump in and make a difference. • You are flexible, adaptable and able to think creatively. • Bachelor's degree or equivalent education and related training • 2-4 years or more of relevant insurance industry experience • P&C insurance license • Strong client relations skills including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems • Demonstrated proficiency in basic computer applications such as Microsoft Office Suite We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close and motivated, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid Work • Charitable contribution match programs • Stock purchase opportunities To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/ For information on careers visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.linkedin.com/company/mcgriff • https://www.linkedin.com/company/marsh-mclennan-agency • https://www.instagram.com/lifeatmma/ • https://www.facebook.com/LifeatMMA • https://twitter.com/marsh_mma Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAMCG #LI-Hybrid The applicable base salary range for this role is $47,800 to $89,100. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until:
Manage client benefits data, support account executives, coordinate marketing and communication materials, ensure compliance, and assist with reporting and enrollment meetings. | College degree preferred, 2-3 years assistant account manager or equivalent industry experience, proficiency with office software, strong communication skills, and willingness to work overtime seasonally. | JOB TITLE: Benefits Account Manager JOB TYPE: FLSA Non-Exempt ESSENTIAL DUTIES & RESPONSIBILITIES: Documentation Benefit Point & ImageRight Enter client data into Benefit Point adequate to complete following: • RFP’s • Prospect/opportunity Report • Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation Customer Service • Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline. • Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline • Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager. • Maintain on-line client binder as per department guidelines • Coordinate workflows as per activities created as per Benefit Timeline • Begin to act as a lead for other Account Manager’s in the absence of the Account Executive Marketing • Request for Proposal (RFP) – Create and release to Carriers by due date as per Benefit Timeline • Create and maintain marketing binder as per Department Guidelines and Benefit Timeline • Follow up with carriers to ensure they have everything needed to quote, submit any missing information, review quotes as they are received to ensure they are correct and received by the deadline as per RFP timelines. • Spreadsheets – Prepare and review for accuracy as per Department Guidelines and Benefit Timeline. • Formal Proposal –Finalize and review for accuracy spreadsheets and any other materials that are to be included in the Formal Proposal. Preparation for the Formal Proposal can include copying, printing and binding or materials necessary for creating the formal proposal. Communication • Prepare and develop communication booklets as per Department Guidelines and Benefit Timeline. • Enrollment Meetings – Conduct enrollment meetings as necessary Reporting • ICAF/Milliman/DMW – Gather Data necessary and submit to carriers. Compile information for Sr. Account Consultant/Executive Team Lead as per Department Guidelines and Benefit Timeline. • Aggregate Reports – Upon request of Account Executive, create the aggregate report that uses in their analysis to the client. • Initiate stewardship report from workflows and activities in Benefit Point. Compliance • Medicare Part D - Submit Medicare Part D disclosure letters to client as per Benefit Timeline • Schedule A’s – Compile Data from Carriers and submit Schedule A’s to client as per Department Guidelines and Benefit Timeline • Annual Notices – Prepare Annual Notices for Mail/E-mail/Distribution and request processing date from Account Manager to ensure annual distribution as appropriate. Technical Expertise Expand Technical skill set by participating in technical skill development. • Complete Bisys Correspondence courses for major lines of business (i.e., Health Concepts, Life Concepts, Disability Income Insurance, Group Insurance, and Health Savings Account). • Initiate participation in the GBA certification. • Participation in the EBIA Webinars for 12 hours of CE………..goal is attendance in all sessions. • Provide support to Sr. Account Consultant or Account Executive as directed. • Demonstrated success in servicing multiple client renewals under mentorship of AE or Trainer REQUIREMENTS: • Education: College Degree Preferred • 24 to 36 months of experience in an Assistant Account Manager role / 24+ months equivalent industry experience preferred • Bilingual Spanish a major plus • Ability to multi-task, prioritize work, possess basic word processing and spreadsheet computer skills. • Ability to demonstrate cooperation and effective communication with clients, vendors and internally with co-workers. • Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness. • Operational knowledge of various windows based application programs such as Excel, Word, Power Point and current Internet technologies • Willing to work overtime due to cyclical nature of business.(primarily August thru December) • Masters all Account Manager duties and demonstrates proficiency and how to research and access best practice documentation We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
Manage insurance document preparation and distribution, support client renewals, provide subject matter expertise, and assist team workflow in a hybrid office environment. | Experience in customer service, insurance document handling, proficiency in MS Office, and preferably 1+ year in the insurance industry with knowledge of compliance. | We are seeking a talented individual to join our team at Marsh. This role will be based in Austin, TX. This is a hybrid role that has a requirement of working at least three days a week in the office. The Insurance Operations Specialist III prepares insurance documents on industry-standard forms for our clients and is responsible for reviewing submitted documentation, consulting insurance information, and preparing and distributing the Certificates of Insurance to appropriate parties. We will count on you to: • Handle end-to-end standard client renewal process including timely and accurate updates of master templates, following directions regarding final document aggregation and distribution • Create and manage non-Acord documents as assigned, including endorsement creation, uploads, and swaps • SME and primary point of contact for a high visibility book of business. Scope of support includes facilitating client calls to proactively support certificate-related items. Support new team members by providing training and answering questions for a book of business. Autonomously support certificates onboarding for new clients, acquisitions, mergers etc. Research client feedback, complete RCA, and provide organized findings to stakeholders • Support workflow management as needed, act as a liaison/point of contact for the extended team, assist Client Team users in CSI provisioning and navigation, and assist supervisor in supporting COD including provisioning requests, administrative tasks, providing demos, and troubleshooting What you need to have: • Experience in customer service supporting clients in a fast-paced office environment, reviewing business documents and identifying relevant information to complete tasks, and working with multiple applications effectively to complete transactions. • Proficient within MS Office - Word, Excel, and Outlook What makes you stand out: • 1+ year of experience in the insurance industry, commercial or corporate preferred. • Familiar with insurance documentation such as endorsements, policies, and certificates. • Expert knowledge of compliance and regulatory requirements regarding proof of insurance in the United States Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders. • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. #LI-JG3 Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Lead and manage the Employee Health & Benefits Client Services team to drive operational excellence, client satisfaction, and team development. | Requires 5+ years in employee benefits industry, knowledge of health & welfare plans, HRIS/payroll systems, regulatory compliance, strong leadership skills, and a state Life/Health insurance license. | Operations Manager – Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Operations Manager at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. We are seeking a dynamic and strategic Operations Manager to lead and inspire our Employee Health & Benefits Client Services team. As our Operations Manager on the Employee Health & Benefits team, you’ll be responsible for the daily operations of the client service team, including: selection and management, training, problem solving, etc. You will also be responsible for fostering professional and career advancement opportunities and overseeing the support, development, and growth of our client services professionals. As our Operations Manager you will be responsible for driving operational excellence, enhancing client satisfaction, and creating efficiencies. The ideal candidate will demonstrate strong leadership, a proactive approach to process improvement, and a passion for developing high-performing teams in a fast-paced environment. Our future colleague. We’d love to meet you if your professional track record includes these skills: • Bachelor’s degree or equivalent work experience required. • Working knowledge of employee benefit plans with 5+ years of industry experience and demonstrated relationship management skills. • Experience managing, implementing, and renewing small and large group health & welfare plans. Including (but not limited to) medical, dental, ancillary, FSA, HSA, COBRA, and voluntary worksite plans. • Working knowledge of HRIS and Payroll systems and how they interact with Employers and their benefit offerings. • Working knowledge of HIPAA, ERISA, COBRA, MNPFML, Transparency in Coverage and other state and federal employee benefit regulations. • Comprehensive understanding of the key challenges in employee benefit plans and current health care trends. • Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem solving and resolution skills. • Strong leadership and team management skills, with a proven ability to motivate and develop staff. • Strong organizational, project planning and management, analytical and multi-tasking skills. • Ability to face high stress with positivity and a problem-solving mindset. • State Life/Health insurance license required. We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Tuition reimbursement and professional development opportunities • Hybrid work • Charitable contribution match programs • Stock purchase opportunities To learn more about a career at MMA, check out our website or flip through our recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: • Instagram • Facebook • X • LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAUMW #LI-Hybrid #MMAEHB The applicable base salary range for this role is $63,100 to $117,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Manage and expand a construction insurance client book by delivering tailored risk management solutions, closing deals, and coordinating marketing and renewal processes. | 7+ years insurance experience focused on construction insurance, deep technical knowledge of construction risk, and ability to manage complex accounts with relevant licenses and certifications preferred. | About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As an Account Executive, you are a leader in the industry and client niches, with a deep understanding of business risks and financial implications. You will take charge of service execution, build a client base, and utilize sales methodologies and resources to effectively manage and expand your clients. Our future colleague. We’d love to meet you if your professional track record includes these skills: • 7+ years previous insurance experience with a focus on construction insurance products/lines • Manage a construction insurance book, focusing on existing client retention and developing new business through upselling and cross-selling opportunities. • Expertise loss-sensitive programs, group captives and single parent captives for complex construction accounts such as infrastructure, underground, and utilities; an understanding of wrap-ups • Serve as a niche industry leader with deep technical knowledge in construction risk management, collaborating with internal teams and non-construction Business Insurance producers to deliver comprehensive solutions. • Focus on closing deals through technical presentations and client engagement, ensuring tailored coverage for clients averaging $50,000 to $250,000 in revenue. • Utilizes detailed risk expertise to perform critical client functions, reviewing loss experience, loss projections, and collateral analysis. • Developing solutions, articulating the impact of options, leveraging prepared analytics and making recommendations to clients across product lines • Prepares submission information as appropriate for the account and coordinating the marketing process • Marketing and negotiating coverage, terms and premium and fostering carrier relationships • Visiting clients to discuss renewals and managing account service requirements These additional qualifications are a plus, but not required to apply: • Property & Casualty license preferred, or the ability to obtain upon hire • BS/BA in Business, Insurance or related field • CIC, ARM, CRM, CPCU, CRIS or RPLU or other professional insurance designation related to Property & Casualty • Experience working with Applied Epic, agency management system • Available to travel to both local and long-distance client meetings as needed We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. A Great Place to Work. A Great Place to Perk. Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include: • Medical, dental, vision, 401K benefits and more • The flexibility to work at home or an office, based on your discretion and schedule • Start with 20 days of paid time off • A paid day off to volunteer and company-organized volunteer events • Up to $1,000 per year in matching charitable donations • Up to $750 per year in wellness rewards • All the nitro cold brew coffee and sparkling water you can drink • A company-wide mentality that you can never appreciate your co-workers too much Who You Are is Who We Are MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma_midwest/ • https://www.facebook.com/MMAMidwest • https://x.com/MarshMMAMidwest • https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #LI-Remote The applicable base salary range for this role is $90,100 to $167,900. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: October 31, 2025
Learn and perform customer service workflows in insurance including routing policy documents, following up on coverage changes, and quality assurance of renewals. | Entry-level candidate with college degree or equivalent experience, strong attention to detail, organizational skills, and ability to obtain Florida insurance licenses. | Early Career Insurance Account Manager Training Program Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 9,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager Trainee at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Account Manager Trainee on the AMPD team, you’ll learn the workflows and best practices of the customer service side of the insurance industry. In training you will learn to route policy documents and client notices. You must develop a working knowledge of insurance carrier websites and how to navigate them for necessary information. You will follow up with carriers for pending policy coverage changes and cancelations. You’ll learn how to review renewal policies and endorsements for quality assurance. You will also be taught how to obtain loss history and how to issue insurance certificates. In addition to leaning the service side of the insurance industry, you will also go through a series of professional development trainings. Our future colleague. We’d love to meet you if your professional track record includes these skills: • College degree or some combination of education and comparable work experience preferred • Analytical problem-solving capabilities with a certain level of energy to carry out assignments via computer work. • Strong accuracy and attention to detail with a degree of cautiousness, as well as a desire to follow procedure. • Strong organizational and time management skills with the discipline to stay on-task. These additional qualifications are a plus, but not required to apply: • Intermediate computer skills including Word, Outlook & Excel • Currently hold, or be able to obtain with 90 days, a Florida 4-40 license and/or 2-20 license We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: • Generous time off, including personal and volunteering • Health Insurance • 401k • Professional development opportunities • On-site • Six week paid parental leave for the birth or adoption of a child • Charitable contribution match programs • Stock purchase opportunities To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: • https://www.instagram.com/lifeatmma/ • https://www.facebook.com/LifeatMMA • https://www.linkedin.com/company/marsh-mclennan-agency/ Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAcampus #MMABI #LI-Onsite
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