Marriott International, Inc

Assist in managing daily food and beverage operations, supervise staff, ensure compliance with standards, and promote guest satisfaction. | High school diploma or GED with 3 years of food and beverage experience, or a 2-year degree with 1 year of related experience. | JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Day-to-Day Operations Assists in the ordering of F&B supplies, cleaning supplies and uniforms. Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. Supports and supervises an effective monthly self inspection program. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Develops specific goals and plans to prioritize, organize, and accomplish your work. Celebrates and fosters decisions that result in successes as well as failures. Communicates areas that need attention to staff and follows up to ensure understanding. Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. Follows property specific second effort and recovery plan. Stays readily available/ approachable for all team members. Demonstrates knowledge of the brand specific service culture. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Stays readily available/ approachable for all guests. Reviews comment cards and guest satisfaction results with employees. Responds in a timely manner to customer service department request. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements and payroll progress report. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click hereto learn more. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you. Employment Type: FULL_TIME

Coordinate and optimize project workflows, manage project platforms and data, and support process standardization across studios. | Bachelor's degree in business or related field, 1-3 years of relevant experience, proficiency in Microsoft 365, Salesforce, and project management skills. | This is a temporary job. The Senior Project Coordinator within Design Ops plays a critical role in operationalizing project delivery across Global Design US + Canada by implementing standardized processes, driving consistency, and supporting project teams with scalable, data-informed tools. This role partners closely with studio leaders and cross-functional teams to ensure seamless coordination, enabling efficient execution while enhancing project quality and alignment across studios. The Senior Project Coordinator serves as a process advocate, leveraging systems and reporting platforms to optimize workflows, champion accountability, and elevate the overall experience for project teams, owners, and external partners. CANDIDATE PROFILE Education and Experience Preferred 4-year undergraduate degree in business or related discipline 1-3 years relevant experience CORE WORK ACTIVITIES Manages key operational workflows (e.g., HDC process, renovation compliance) and ensures consistency across studios. Manages project platforms and databases (e.g., Oasis, Lobo), maintaining data integrity and generating actionable reports to support decision-making and project portfolio management. Develops, updates, and oversees dashboards and milestone tracking tools to streamline reporting and improve visibility. Drives adoption of standardized process, project tracking protocols, and studio tools across teams. Champions process improvement initiatives, using data insights to identify pain points and recommend scalable solutions. Partners with studio leaders to facilitate and prepare for process and performance meetings (e.g., Oasis milestone reviews). Provides ongoing training of team members on DesignOps tools, systems, and processes. Influences accountability at all levels, including peers and senior leaders, through clear communication and partnership. Coordinates logistics and planning for Owner and project meetings with a high standard of hospitality. Acts as a connector across studios, helping identify gaps, share best practices, and ensure alignment as project volumes grow. Key Skills/Requirements: Proficient using Microsoft 365 suite of programs Experience using Salesforce Exceptional oral and written communications skills / excellent interpersonal skills. Strong project management skills Manages multiple projects and competing priorities. Ability to challenge the status quo, explores new territories, and is resourceful At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Designing commerce-focused mobile app experiences for iOS and Android, focusing on conversion and usability, collaborating with cross-functional teams. | 5+ years in digital product design, experience designing for iOS and Android, strong portfolio showcasing transactional and conversion-focused design, knowledge of usability best practices. | This is a temporary position. Remote – local to MI office preferred. JOB SUMMARY With every journey, travel has the power to shape us and our world. Begin your journey at Marriott International, voted 24 years in a row as one of Fortune’s 100 Best Companies to Work For®, as a Sr. Designer, Mobile Apps. Join our high-energy and talented User Experience & Design team creating best-in-class digital app experiences for one of the most recognized hospitality companies in the world. This role is responsible for designing commerce-focused app products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design. They will contribute to digital experiences that deliver on both revenue conversion and emotional engagement to support business outcomes. Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers. This position requires the ability to produce design as an individual contributor and provide direction to internal and external designers. A strong portfolio is critical. Your portfolio should showcase experience designing for iOS and Android with a focus on transactional experiences, particularly highlighting conversion optimization efforts, simplicity and ease-of-use. CANDIDATE PROFILE Education and Experience · 5+ years of relevant experience in digital product design · 4-year undergraduate degree, with bachelor’s degree in relevant discipline · Experience in multiple of the following user experience disciplines: interaction design and visual design · Experience designing for iOS and Android devices · Strong grounding in general usability and transactional design best practices · Proven experience with commerce checkout processes including understanding of best practices for displaying product and pricing · Well versed in industry best practices for increasing search rate and step conversion · Strong grounding in search forms, search results, general usability and transactional design best practices · Proven experience delivering concepts, user journeys, prototypes, etc. across platforms (desktop, mobile web, app, etc.) You’re exactly who we’re looking for if you: • Champion conversion techniques while balancing an elevated user experience • Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality) • Communicate through compelling visuals and deliverables • Demonstrate self-confidence, energy, and enthusiasm in leading and influencing teams • Showcase strong presentation, negotiation, and persuasion skills • Thrive in a fast-paced environment, with the ability to simultaneously manage multiple projects • Experience collaborating with User Research and conducting user testing At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Leading and coordinating M&A initiatives and transformation projects across multiple departments to ensure strategic growth and operational integration. | Minimum of 6 years in program management or consulting, with proven experience in complex organizational projects, stakeholder management, and strategic execution. | Job Summary The Director, Program Management Office (PMO) – Growth Initiatives (M&A) is responsible for driving the planning and execution of M&A workstreams that support Marriott’s strategic growth objectives. This position is part of the Business Transformation Office (BTO), which enables and accelerates organizational transformation through strategic planning, program management, change management, experience and business process design, and deployment. The Director will partner closely with leaders in Global Technology, Global Digital, Lodging Products, Revenue Management, Marriott Continent Operations, and external consulting partners to ensure seamless integration and value realization from M&A activities. Success in this role requires strong critical thinking skills, attention to detail, comfort with ambiguity, and a proven ability to manage multiple work efforts simultaneously. Key responsibilities include: • Partnering with Global Technology, Global Digital, Lodging Products, Revenue Management, Business Transformation Office, and Marriott Continent Operations to provide strategy, coordination, and execution support for M&A initiatives. • Supporting the Senior Director, PMO – Growth Initiatives (M&A) to manage key connection points and interdependencies across these functions. • Coordinating contributions into central program deliverables such as integrated project plans, risk management frameworks, and contingency plans. • Coordinating and partnering with third-party vendors to ensure milestones are met, deliverables are of high quality, and program remains on budget. • Designing and facilitating M&A-specific and cross-functional forums and processes to engage senior leaders and gain buy-in on critical business decisions. • Leading stakeholder management and coordination to ensure M&A perspectives are incorporated into broader organizational decision-making. • Tracking and managing resource and budget requests for M&A workstreams. • Providing M&A inputs and support to execute against change management, communications, and training plans related to integration activities. Candidate Profile Required Qualifications • Education: Bachelor’s degree in Business Administration, Hospitality Management, Technology, or related field. • Six or more years of work experience in program management, consulting, or business analytics, demonstrating progressive career growth and a pattern of exceptional performance. • Proven track record consulting to business leaders and designing, developing, and implementing high-impact solutions in large, complex organizations. • Demonstrated experience working with and influencing cross-functional work teams in a matrix organization. • Experience evaluating business trends and successfully implementing new business programs and strategies that enhance multi-unit business performance. Preferred Qualifications • Expertise in M&A lifecycle management (due diligence, integration planning, post-close optimization) preferred. • Lodging/hospitality industry experience across multiple brands and disciplines preferred. • Experience in cross-functional leadership and stakeholder management preferred. • MBA and/or prior consulting experience preferred. Core Work Activities • Collaborate with cross-functional teams from Global Technology, Digital, Lodging Products, Revenue Management, Continent Operations, and other departments to plan and implement M&A initiatives with minimal oversight. • Plan and implement identified initiatives with minimal oversight. • Partner with cross-discipline teams and leaders to meet project objectives and goals on time and on budget. • Support transformational projects working across functions and disciplines to meet objectives. • Guide ongoing financial and business analysis to support strategic decision making. • Deliver presentations related to strategic roadmap development, project execution, and management to senior management and other key stakeholders. • Build effective relationships with all internal and external stakeholders. • Ensure decision-making that balances the needs of various stakeholder groups and promotes the long-term viability of the business. • Lead initiatives to drive change across the organization, acting as a project leader and day-to-day project decision maker. • Accountable for delivering the results of the project • Provide content guidance to the project • Participate in review cycles at key milestones & provide go/no-go decision • Actively participate in strategy sessions • Contribute to strategy development • Ensure appropriate sponsorship and resourcing • Establish key milestones and approval roles • Ensure timely delivery against milestones • Develop actionable recommendations and responses to program needs to optimize performance and drive growth and profitability. • Identify emerging business opportunities and risks to determine strategic implications, provide feedback to key stakeholders, and take a leadership role in the decision-making process. • Ensure deployment planning includes all tools, information, and resources necessary to set properties up for a successful launch. • Maintain transparency throughout integration, facilitate regular check-ins, and establish property-level or business-unit support channels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Drive strategy and execution for digital commerce products, collaborate with cross-functional teams, analyze performance data, and define product roadmaps. | Requires 5+ years in digital products/technology, 4+ years in product management, and eCommerce experience; familiarity with Agile/Scrum and technical concepts. | This is a temporary position. JOB SUMMARY As a senior product manager on the Marriott.com Groups Product team, you will join a top-notch team proudly serving as digital concierges at the “World’s Favorite Travel Company” for millions of customers in over 30 languages worldwide. In this critical role, you will be responsible for driving the strategy and execution for a suite of group commerce products that span discovery and search, lead generation, booking fulfillment and payment support, which are used by our guests, planners and associates worldwide. Marriott’s Group Digital Products are critical tools for hotels to drive profitable revenue and enable operational efficiencies for managing group reservations for corporate events, weddings, and other group travel functions. You will partner with internal and external experts to evolve a portfolio of Group products and drive product features that generate both customer and business value. The ideal candidate will be skilled at creating detailed product documentation, analyzing performance data and user feedback to extract insights, and guiding the daily activities of our cross-functional team to ensure a high-quality product. We value candidates that are passionate about user experience and relentlessly push to understand global customer needs via a test-and-learn approach. CANDIDATE PROFILE Required Education and Experience · Undergraduate degree in Computer Science, Marketing, Business Administration, Hotel and Restaurant Management, related major, or equivalent experience/education · 5+ years’ experience in digital products/technology, sales and marketing, management operations, or related professional area · 4+ years’ product management experience · 1+ years’ eCommerce experience Preferred Qualifications · Experience in working an Agile/Scrum software development environment · Ability to produce artifacts such as product requirements documents, epics, and user stories that are actionable and clear for cross-functional team members; · Experience distilling a high-level product roadmap into an actionable delivery schedule that drives incremental value in pursuit of a broader goal; · Ability to clearly articulate a product vision, business objective, or status update to peers and leaders alike; · Ability to use strong critical thinking and problem-solving skills to brainstorm solutions with different functions and explain the pros and cons of each option; · Strong ability to synthesize insights such as competitive analysis, product performance data, or user research to identify opportunities that inform the product roadmap; · Experience with Adobe Suite, including Adobe Analytics, Adobe Experience Manager and Adobe Target · Digital product experience driving successful business outcomes for commerce or content products in any industry, with preference for travel and hospitality at a global scale; · Experience creating features or products that address the diverse needs of global customers; · General understanding of technical concepts, including, but not limited to how APIs and data tables might be leveraged to build new features or products; · Ability to define and manage KPIs used to make data driven decisions and requirements · Ability to prioritize and communicate efforts to leadership and cross functional teams and ensure they get completed in an order that drives the most value for the customer and the company. · Ability to identify new opportunities to drive better customer experiences and incremental revenue CORE WORK ACTIVITIES · Collaborate with design, engineering, and line-of-business teams as a cross-functional leader to define and drive execution of product roadmap · Produce artifacts such as epics and user stories that support execution of product roadmap, · Combine data analytics, product metrics, user experience research, competitive and market analysis, and company goals to inform prioritization of product initiatives; · Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term; · Create concise, compelling content and business cases to present and sell concepts through to senior management; · Define product initiatives for new features and optimizations of existing ones; incorporate into product roadmaps; · Define A/B and/or multi-variate tests to validate new ideas and features · Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs. Identify market opportunities and define product strategy to reflect those; · Lead cross-functional team across multiple scrum teams, environments teams, QA, designers, and content editorial for on-time delivery; · Perform User Acceptance testing per release requirements; · Coordinate backlog for defect resolution. Provide clear vision and scope documentation, use cases, workflows, wireframes, product requirements to support development. MANAGEMENT COMPETENCIES Leadership · Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace. · Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. · Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. · Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. · Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. Managing Execution · Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. · Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes. · Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. · Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships · Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. · Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. · Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. The pay range for this position is $52.06 to $85.14 per hour. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Leading M&A workstreams, coordinating cross-functional teams, managing stakeholder relationships, and supporting organizational transformation. | Bachelor's degree, 6+ years in program management or consulting, experience in large organizations, preferably in hospitality or M&A. | Job Summary The Director, Program Management Office (PMO) – Growth Initiatives (M&A) is responsible for driving the planning and execution of M&A workstreams that support Marriott’s strategic growth objectives. This position is part of the Business Transformation Office (BTO), which enables and accelerates organizational transformation through strategic planning, program management, change management, experience and business process design, and deployment. The Director will partner closely with leaders in Global Technology, Global Digital, Lodging Products, Revenue Management, Marriott Continent Operations, and external consulting partners to ensure seamless integration and value realization from M&A activities. Success in this role requires strong critical thinking skills, attention to detail, comfort with ambiguity, and a proven ability to manage multiple work efforts simultaneously. Key responsibilities include: • Partnering with Global Technology, Global Digital, Lodging Products, Revenue Management, Business Transformation Office, and Marriott Continent Operations to provide strategy, coordination, and execution support for M&A initiatives. • Supporting the Senior Director, PMO – Growth Initiatives (M&A) to manage key connection points and interdependencies across these functions. • Coordinating contributions into central program deliverables such as integrated project plans, risk management frameworks, and contingency plans. • Coordinating and partnering with third-party vendors to ensure milestones are met, deliverables are of high quality, and program remains on budget. • Designing and facilitating M&A-specific and cross-functional forums and processes to engage senior leaders and gain buy-in on critical business decisions. • Leading stakeholder management and coordination to ensure M&A perspectives are incorporated into broader organizational decision-making. • Tracking and managing resource and budget requests for M&A workstreams. • Providing M&A inputs and support to execute against change management, communications, and training plans related to integration activities. Candidate Profile Required Qualifications • Education: Bachelor’s degree in Business Administration, Hospitality Management, Technology, or related field. • Six or more years of work experience in program management, consulting, or business analytics, demonstrating progressive career growth and a pattern of exceptional performance. • Proven track record consulting to business leaders and designing, developing, and implementing high-impact solutions in large, complex organizations. • Demonstrated experience working with and influencing cross-functional work teams in a matrix organization. • Experience evaluating business trends and successfully implementing new business programs and strategies that enhance multi-unit business performance. Preferred Qualifications • Expertise in M&A lifecycle management (due diligence, integration planning, post-close optimization) preferred. • Lodging/hospitality industry experience across multiple brands and disciplines preferred. • Experience in cross-functional leadership and stakeholder management preferred. • MBA and/or prior consulting experience preferred. Core Work Activities • Collaborate with cross-functional teams from Global Technology, Digital, Lodging Products, Revenue Management, Continent Operations, and other departments to plan and implement M&A initiatives with minimal oversight. • Plan and implement identified initiatives with minimal oversight. • Partner with cross-discipline teams and leaders to meet project objectives and goals on time and on budget. • Support transformational projects working across functions and disciplines to meet objectives. • Guide ongoing financial and business analysis to support strategic decision making. • Deliver presentations related to strategic roadmap development, project execution, and management to senior management and other key stakeholders. • Build effective relationships with all internal and external stakeholders. • Ensure decision-making that balances the needs of various stakeholder groups and promotes the long-term viability of the business. • Lead initiatives to drive change across the organization, acting as a project leader and day-to-day project decision maker. • Accountable for delivering the results of the project • Provide content guidance to the project • Participate in review cycles at key milestones & provide go/no-go decision • Actively participate in strategy sessions • Contribute to strategy development • Ensure appropriate sponsorship and resourcing • Establish key milestones and approval roles • Ensure timely delivery against milestones • Develop actionable recommendations and responses to program needs to optimize performance and drive growth and profitability. • Identify emerging business opportunities and risks to determine strategic implications, provide feedback to key stakeholders, and take a leadership role in the decision-making process. • Ensure deployment planning includes all tools, information, and resources necessary to set properties up for a successful launch. • Maintain transparency throughout integration, facilitate regular check-ins, and establish property-level or business-unit support channels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead and develop complex software applications, mentor team members, and ensure project success within scope and budget. | 7+ years of software development experience, proficiency in multiple programming languages, application development tools, data migration, DevOps tools, and Java frameworks. | Marriott International, Inc.: Senior Software Engineer (Multiple Positions) Bethesda, MD DUTIES: • Lead workgroups and/or functions as a technical expert. • Resolve and make decisions on more complex, non-routine service requests with limited to moderate risk. • Perform research, analysis, design, creation and implementation of applications to meet current and future user requirements. • Define and create the next generation of solutions to drive Marriott value. • Monitor multiple projects by Service Provider to successful completion, maintaining scope within the time and budget constraints. • Create solutions that serve our business leveraging current and leading-edge technologies in an innovative and impactful manner. • Train and/or mentor other team members, and peers as appropriate. • Provide financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested. • Identify opportunities to enhance the service delivery processes. • Perform more complex quantitative and qualitative analyses to drive technology delivery for service delivery processes and projects and ensure all projects follow the defined development and business case processes. • Ensure proper coordination with appropriate IT and vendor relations teams. • Provide consultation for routine and complex systems development. • Ensure early warning to the business stakeholder executives regarding degraded or missed service levels. • Coordinate with Operations and Infrastructure teams for deployment and production support activities. • Follow all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed. • Maintain a proper balance between business and operational risk. • Validate that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics and monitor Service Provider outcomes. • Facilitate timely resolution of service delivery problems and minimizes the impact to client. • Other duties as assigned within area of responsibility. REQUIREMENTS: Bachelor's degree or equivalent in Computer Science or a closely related field followed by 7 years in any occupation providing software development experience. Prior experience must include: • 7 years of experience using multiple programming languages and methodologies. • 5 years of hands-on experience with application development tools. • 4 years of experience with Data Migration tools and processes. • 2 years of experience with DevOps tools: Git, JIRA, Jenkins and/or Dynatrace. • 1 year of experience with Play/Akka Frameworks OR SpringBoot and Java Technology stack. 100% remote; position may be performed from anywhere in the U.S. LOCATION: 7750 Wisconsin Avenue, Bethesda, MD, 20814 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manage daily kitchen operations, lead staff, ensure food quality and safety, and maintain customer satisfaction. | High school diploma or GED, 2-4 years of experience in culinary or food service, and leadership skills. | JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead procurement strategies and manage supplier relationships within the food service category to optimize costs and ensure supply chain stability. | Requires 7+ years of procurement experience in food/beverage categories, strong project management, and strategic sourcing skills. | JOB SUMMARY The Senior Manager, Category Management – Food Service & Direct Beverage is a key member of the US/CN Procurement team, responsible for driving best-in-class category management and strategic sourcing specifically within the food service category. This leader will partner with culinary, brand, and operations to continuously curate a beverage procurement strategy in service of customer experience, enterprise partnership, and operator profitability. Reporting to the Senior Director, Procurement, this role ensures adherence to Marriott’s procurement policies and processes, serves as a point of escalation for beverage-related sourcing issues, and delivers effective communications across all levels, including executive leadership. The Senior Manager leads cross-functional teams on food service procurement initiatives and projects, partnering closely with corporate, continent, and discipline leaders to develop and execute strategies that enhance supplier governance, promote responsible sourcing, and support financial sustainability in food and beverage operations. The ideal candidate will bring deep expertise in food service category management, strategic sourcing, risk mitigation, and regulatory compliance, and demonstrate strong stakeholder engagement skills within a geographically dispersed and highly matrixed environment. CANDIDATE PROFILE Education and Experience Required • 4-year bachelor's degree from an accredited university in Business Administration, Finance, Hotel Management, or related sector. • 7+ years of procurement experience. Deep technical knowledge of category management and strategic sourcing in beverage manufacturing & distribution categories (CSD, coffee, water, etc.) • Excellent project/program management skills and ability to independently manage multiple projects simultaneously • Demonstrated ability to create strategy and implement change while working in a geographically dispersed team in a highly matrixed cross-discipline environment. • Strong analytical skills for planning, estimating, budgeting, and monitoring program/project work. • Ability to travel up to 25% Preferred • Graduate/post graduate degree • Strong verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms CORE WORK ACTIVITIES • Act as a procurement business partner to business disciplines, providing guidance on category management, strategic sourcing, policy and risk management. • Establish, continuously refine, and implement category management and sourcing strategies for beverage categories, ensuring alignment with discipline partners and company objectives. • Stay abreast of demand patterns and category spend in beverage, cost benchmarks, and business trends to identify potential suppliers, advise on competitive dynamics, and proactively work with stakeholders to modify strategies to meet enterprise-wide requirements, manage risk and optimize costs. • Identify and develop strategies to mitigate potential risks within the supply chain for assigned categories, ensuring business continuity and stability. • Manage and optimize supplier relationships, ensuring quality and cost-effectiveness. • Recommend new sourcing strategies, process improvements, and supplier relationships for food service categories. • Create timelines and organize teams to implement sourcing strategies and initiatives. • Provide thought leadership and end-to-end ownership of sourcing events for major initiatives. • Develop effective internal tracking mechanisms and measurements to monitor the competitive bidding process for beverage suppliers. • Leverage strong analytical and communication skills to manage all aspects of competitive bids, including analyzing and scoring multiple proposals, creating corresponding business cases (including financial reports), and presenting clear and concise summaries of recommended options. • Utilize training programs and awareness initiatives to ensure procurement teams and stakeholders understand and adhere to policies and governance frameworks. • Consistently utilize governance mechanisms for supplier onboarding, performance management, and contract compliance. • Work collaboratively with cross-functional teams across the enterprise and within Global Procurement to achieve shared goals. • Ensure procurement strategies align with corporate sustainability goals, ethical sourcing standards, and supplier diversity initiatives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assist in food preparation, maintain cleanliness, and support kitchen operations. | High school diploma or G.E.D., at least 1 year of related work experience, no supervisory experience required. | POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Providing excellent guest service, processing transactions, maintaining a clean and safe environment, and assisting guests throughout their stay. | High school diploma or G.E.D., no prior experience required, no supervisory or certifications needed. | POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.03847 PTO balance for every hour worked and be eligible to receive minimum of 7 holidays annually. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manage housekeeping and related operations to ensure guest satisfaction and operational efficiency. | High school diploma or 2-year degree in Hotel and Restaurant Management or related field; experience in hospitality management or related area. | JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations • Maintains strong working relationship with Front Office to ensure effective communications for operational issues. • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. • Inventories stock to ensure adequate supplies. • Ensures guestrooms, public space and employee areas are cleaned according to operating standards. • Ensures compliance with all housekeeping policies, standards and procedures. • Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds. Managing Departmental Costs • Supervises and approves the budgeting and ordering of guestroom and cleaning supplies. • Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate. • Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. • Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints effectively. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Empowers employees to provide excellent customer service. • Develops goals and expectations for direct report managers. • Celebrates successes and publicly recognizes the contributions of team members. • Reviews employee satisfaction results to identify and address employee problems or concerns. • Communicates expectations, recognizes performance, and produces desired business results. Conducting Human Resources Activities • Ensures property policies are administered fairly and consistently. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Establishes goals and objectives for all areas of responsibility. • Directs staff to strive for continuous improvement in all areas of responsibility. • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Manages employee progressive discipline procedures for areas of responsibility. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures employees are treated fairly and equitably. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Support and execute Marriott’s command center communications strategy, manage content creation, review, and distribution, and coordinate with global teams during deployment phases. | 5-7+ years in fast-paced, reactive communications environments, managing global communication channels, developing crisis communications, and providing off-hours support. | This is a temporary position. Hybrid – 1-3 days in office. JOB SUMMARY The Senior Manager, Command Center Communications will be responsible for the execution of Command Center communications strategy in support of Marriott’s digital and technology transformation. As an integral part of the Business Transformation Office’s (BTO) Change Management + Communications team, the Senior Manager, Command Center Communications’ primary focus will be to support the communication strategy for The Power of M Command Center, including – but not limited to – creating communication templates, managing review and approval processes, tracking known issues and coordinating with program and continent communication leads and other engaged disciplines (e.g., Deployment, Learning). The Senior Manager, Command Center Communications will leverage the BTO Communication tools and platforms to ensure the timely flow of key information from the Command Center to hotels in the Launch phase of their deployment journey and will be a critical business partner to project, initiative and discipline leaders. This position will regularly interact with senior BTO leaders and will liaise frequently with key stakeholders across the program. The core accountabilities for this position are: • Continually monitor and improve the effectiveness (e.g., distribution, content management, readability) of Command Center communications • Assist with Command Center Communications content creation, review + approval and distribution processes • Manage processes and templates to assist Command Center staff in creating and delivering content during off-hours • Support the Director, Command Center Communications, and Command Center leaders to ensure critical items and/or issues are communicated to impacted hotels rapidly and effectively • Represent the BTO Communications team in key meetings where needed (e.g., run of show, deployment touchpoints) • Partner with the BTO Communications leads to share issues being addressed by Command Center communications and ensure they are accounted for in future deployment communications as appropriate • Participate in after-hours coverage when needed to enable 24/7 global command center communications support during active cutover windows CANDIDATE PROFILE Education and Experience • 5-7+ years’ experience in communications, ideally in a fast-paced, reactive environment, demonstrating a pattern of exceptional performance AND 4-year degree from an accredited university in Communications or related major • OR 6+ years of total relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance • Experience managing global communications vehicles, including editorial oversight and content management for websites and email distribution • Experience developing command center, issue triage and/or crisis communications or demonstrated ability to quickly adapt, develop and deliver upon communication needs • Possess exceptional written and oral communication skills; able to develop clear, concise and logically written business communications as well as deliver recommendations effectively to key stakeholders and demanding audiences • Strong personal leadership, organizational, relationship-building and negotiation skills • Self-starter with confidence, enthusiasm and strong customer service orientation • Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity • Ability and willingness to provide off-hours support to enable 24/7 global command center communications during cutover windows • Experience with transformational change management including large-scale, global systems deployment a plus CORE WORK ACTIVITIES Managing Work, Projects and Policies • Assists in execution of overall Command Center communications strategy, ensuring implementations are consistent in processes, tools and services provided to customers with the overall BTO change management and communication strategy • Partners with Command Center staff and key stakeholders to sustain a comprehensive global operations-facing communications strategy • Identifies appropriate and timely ways to respond to key issues reported to Command Center via established communication channels and opportunities to mitigate issues in future deployment waves • Tracks updates on issues with subject matter experts to ensure hotel teams are kept up to date • Reviews all communications to ensure they fit within the existing BTO communications strategy and style guide • Builds relationships across Marriott, including global program, initiative and discipline team leaders and continent communications partners Additional Responsibilities • Provides information to supervisors, coworkers and leaders in a timely manner • Manages time effectively and juggles multiple projects • Presents ideas, expectations and information in a concise, organized manner • Uses problem solving and project management skills in decision making and follow up • Performs other reasonable duties as assigned by manager MANAGEMENT COMPETENCIES Leadership • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods • Problem Solving and Decision Making - Identifies and understands issues, problems and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems and chooses a course of action • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values Managing Execution • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed Building Relationships • Coworker Relationships - Interacts with others in a way that builds openness, trust and confidence in the pursuit of organizational goals and lasting relationships • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential Generating Talent and Organizational Capability • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives Learning and Applying Professional Expertise • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges • Basic Competencies - Fundamental competencies required for accomplishing basic work activities: • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers) • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences • Reading Comprehension - Understands written sentences and paragraphs in work-related documents At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assist guests with check-in/out, process payments, and handle guest requests in a hospitality setting. | No specific hospitality or customer service experience required, but strong communication and interpersonal skills are essential. | POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Support data platform and reporting for IT operations, ensuring data quality, governance, and stakeholder collaboration. | Requires 3+ years in IT/analytics, experience with ITSM platforms like ServiceNow, SQL, data governance, and reporting tools. | This is a temporary position. The Data Analyst, Infrastructure & Delivery Shared Services, is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences. At Marriott we are transforming the way we manage technology; this position will support the IT Operations team with analytics supplying the team with data and insights to drive the transformation forward. You will establish a data centric continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and product owners across the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed. You will be accountable to ensure data meets the requirements and availability standards defined by the team and documenting the available data and ITSM Metric calculations used to ensure consistency across the ITSM organization. This is a technical analyst role that requires collaboration with multiple Global Technology and Platform teams. Candidate Profile Education and Experience Required: • Undergraduate degree or equivalent experience/certifications • 3+ years of experience in Information Technology (IT) and/or analytics roles, including: • 2+ years of experience in report creation, validation, data audit, and data documentation • 1+ years of experience in Service Now or related ITSM technology Preferred Skills and Expertise • Technical: • Working understanding of ETL pipelines and dataflows. • Experience tuning and optimizing data models in both PowerBI/Microsoft Fabric • Experience with Microsoft SQL Server and writing T-SQL • Experience with Python, PySpark, or R • Experience leading complex data initiatives with multiple stakeholders and end users including both technical and non-technical partners. • Experience writing technical documentation • Experience defining and implementing ITSM Metric governance • Proficiency in data audit and enforcing data standards • Experience defining and implementing data governance process • Experience implementing and managing data sharing model for a data platform. • Experience with Service Now reporting platform • Strong understanding of relational data models General: • Strong interpersonal, written, and oral communication skills to interact at all levels • Ability to independently manage technical or process issues, providing executive reporting on issue status • Experience interfacing with and influencing business partners • Experience communicating technical material to non-technical business partners to help them interpret data and uncover actionable information • Ability to think creatively, systemically, holistically, and practically to support team members and practice managers Core Work Activities: • Work with data platform team and source data owners to mitigate and resolve gaps and inconsistencies • Identify gaps and inconsistencies within the data platform across multiple core data sources • Support Business Application and IT Support Desk activities through data platform regulation and availability • Work with peers and leadership to propose new opportunities for data strategy and insight • Work cross-departmentally to align on data platform needs • Work in partnership with other team members on development of data strategy for service groups • Explore new tools and methods to continuously improve the data platform and reporting capabilities of the team • Complete special projects and activities, as assigned • Function as a strategic data expert within the department • Provide direction, influence, and assistance to other teams and individuals as needed • Generate and provide accurate and timely results in the form of program reports, executive presentations, etc. • Plan, develop, implement, and evaluate the quality of operations, property support, and technology investments Providing Technical Support and Consultation: • Provide technical expertise and leadership within own and other teams • Provide recommendations to improve the effectiveness of processes and programs • Demonstrate advanced knowledge of job-relevant issues, products, systems, technology, and processes • Demonstrate advanced knowledge of function-specific concepts • Apply knowledge, judgment, and actions to achieve business goals • Foresee, identify, and resolve problems • Keep up-to-date technically and apply new knowledge to the job • Perform other reasonable duties as required for this position At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Perform minor plumbing, electrical, and general maintenance tasks, ensuring safety and quality standards. | High school diploma or G.E.D., no related work experience or certifications required. | POSITION SUMMARY Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds (e.g., A/C unit, television, dresser). Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Facilitating Agile ceremonies, managing multiple security projects, and coordinating with cross-functional teams to ensure project delivery within scope, time, and budget. | 7+ years of project management experience, 4+ years in Agile environments with Scrum Master experience, proficiency with project management tools, and relevant certifications. | This is a temporary position. JOB SUMMARY Global Information Security is seeking an expert in following Agile principles and practices who will excel in project execution and delivery. The ideal candidate will be adept in facilitating agile ceremonies). Responsible for delivering Marriott Global Information Security projects on time, within budget, while meeting stakeholder expectations by following a SAFe Agile framework. Shares responsibility for planning, directing, and coordinating activities pertaining to projects for the Marriott Global Information Security organization, monitors and verifies project goals are accomplished and in line with business objectives. Required Education and Experience · 7+ years progressive project management experience with demonstrated involvement in information technology projects · 4+ years working in an Agile environment with experience as a Scrum Master o Has experience in managing tasks in tools such as Jira, ServiceNow and Microsoft office · Undergraduate degree, equivalent experience and/or certification Other Preferred Attributes and Experience: · Scrum Master Certification or PMP · Demonstrated proficiency in project management methodology and program management. · Solid understanding of current technologies with the ability to develop and deliver projects using leading edge technologies. · Cybersecurity project management experience · Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management. · Highly developed oral and written communication skills. · Extremely high level of analytical ability to resolve complex and difficult issues. · Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment. CORE WORK ACTIVITES · Monitors and verifies project goals are accomplished and in line with business objectives · Plans, directs, and coordinates activities pertaining to the Marriott Global Information Security organization so that information security objectives are accomplished within prescribed timeframe and funding parameters · Influences and coaches Agile teams on best practices consistent with direction set by Technology Program Management & Agile Transformation team. · Facilitates Agile ceremonies (standups, sprint planning meetings, sprint reviews, and retrospectives) · Serves multiple information security initiatives and Agile teams simultaneously with an objective of driving company results. · Directs the work of Agile teams, including dependent and cross functional teams. · Provides cross-functional visibility into status, resourcing needs, granular requirements, dates and escalations for assigned projects. · Functions as a key escalation point to Agile teams to resolve issues. · Partners with Product Owners in Program Increment planning and delivery · Supports the Product Owner in managing the Initiative roadmap and product backlog effectively · Provides/clearly communicates status, actions, risks and put forth solutions · Manages internal and external projects from inception to successful implementation · Adapts to a fast paced, often ambiguous and event driven environment · Aligns change management processes and strategies with project · Produces and presents project related materials as necessary · Serves as a liaison with Global Information Security, and other departments such as GT, Digital, Legal and Privacy, various business functions, etc. · Tracks and reports project status Maintaining Goals · Submits reports in a timely manner, ensuring delivery deadlines are met. · Promotes the documenting of project progress accurately. · Provides input and assistance to other teams regarding projects. Managing Work, Projects, and Policies · Manages and implements work and projects as assigned. · Generates and provides accurate and timely results in the form of reports, presentations, etc. · Analyzes information and evaluates results to choose the best solution and solve problems. · Provides timely, accurate, and detailed status reports as requested. Demonstrating and Applying Discipline Knowledge · Provides technical expertise and support to persons inside and outside of the department. · Demonstrates knowledge of job-relevant issues, products, systems, and processes. · Demonstrates knowledge of function-specific procedures. · Keeps up-to-date technically and applies new knowledge to job. · Uses computers and computer systems (including hardware and software) to enter data and/ or process information. Delivering on the Needs of Key Stakeholders · Understands and meets the needs of key stakeholders. · Develops specific goals and plans to prioritize, organize, and accomplish work. · Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule. · Collaborates with internal partners and stakeholders to support business/initiative strategies. · Communicates concepts in a clear and persuasive manner that is easy to understand. · Generates and provides accurate and timely results in the form of reports, presentations, etc. · Demonstrates an understanding of business priorities. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead development teams to innovate customer experiences through data solutions, and establish operational frameworks for marketing technology. | Over 8 years of experience with MarTech platforms, especially Adobe Experience Platform, and leadership in application development or data engineering. | JOB SUMMARY We are looking for a Senior Director to revolutionize customer experiences through innovative data solutions. You’ll shape a culture where empowered, cross-functional teams focus on solving real customer and business problems—creating impact quickly, learning continuously, and improving outcomes iteratively. You will partner closely with Marketing, Product, Data, and Engineering leaders to ensure our MarTech investments directly advance the company’s strategic goals and customer experience. • Lead development teams: Lead technical execution of Marriott Media network with a cross-functional team to drive business outcomes across owned channels. • Accelerate time-to-value: Champion a culture of experimentation and agility, enabling teams to deliver early wins, learn fast, and scale successful initiatives. • Bridge business and technology: Translate complex MarTech capabilities into clear business opportunities and measurable growth levers for marketing and commercial stakeholders. • Establish operational excellence: Build frameworks for governance, prioritization, experimentation, and measurement that balance innovation with reliability and compliance. • Coach and grow future leaders: Develop talent within your organization—creating clarity of purpose, empowering decision-making, and modeling the behaviors of trust, curiosity, and shared accountability. CANDIDATE PROFILE Education and Experience Required: • 8+ years of experience working with MarTech Platforms, with a strong focus on Adobe Experience Platform or similar technologies • 3+ years hands-on experience leading teams in application development and/or big data engineering tools • Undergraduate degree or equivalent experience/certification Preferred: • 10-12 years of experience working with Customer Data Platforms, with a strong focus on Adobe Experience Platform, Adobe RT CDP, Adobe Target, or similar technologies • Experience working with the digital data layer, timeseries data, and real-time data integrations • Expertise in data integration tools and ETL processes, SQL, and database management • Experience with APIs, data modeling, and big data technologies is highly desirable • Proven ability to analyze complex data issues, develop solutions, and troubleshoot technical problems efficiently. • Demonstrated ability to adapt to changing requirements and priorities in a fast-paced environment. • Capable of performing requirement analysis, solution architecture reviews and high-level solution design, resource-based and API specification development • Experience connecting paid media platforms (Google Ads, Meta, DSPs, etc.) to owned-channel ecosystems for unified measurement and retargeting. • Knowledge of programmatic advertising, ad network APIs, and cross-channel attribution • Familiarity with edge personalization, real-time streaming, and next-gen identity frameworks (e.g., clean rooms, data collaboration environments) CORE WORK ACTIVITIES Technical Leadership • Identifies opportunities to enhance the service delivery processes. Delivering Technology • Performs more complex quantitative and qualitative analyses for service delivery processes and projects. • Work with SSE to provide consultation for routine and complex systems development • Coordinates with Operations and Infrastructure teams for deployment and production support activities IT Governance • Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed • Maintains a proper balance between business and operational risk • Follows the defined project management standards and processes At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Develop and execute demand generation marketing strategies across multiple channels to support MGM Collection and its properties. | Bachelor’s degree in Marketing or related field, 5-7 years experience in sales, marketing, or digital advertising, hospitality marketing or agency experience preferred, strong content creation and marketing copywriting skills. | This is a temporary role. The Director of Marketing, MGM Collection is part of the US/CAN Field Marketing team and serves as the brand guardian within the continent. This role is responsible for developing and executing demand generation marketing strategies across owned, earned, and paid channels to support MGM Collection and its resort properties in Las Vegas and regional destinations. The Director will collaborate closely with the broader US/CAN Continent Marketing teams, including media planning and integrated strategy, brand marketing, partnerships, as well as the Global Marketing organization, including Loyalty Marketing to drive bookings through Marriott-owned channels to support direct channel goals. This role will also closely partner with MGMs’ Brand Marketing team and other key stakeholders to ensure alignment and achievement of shared objectives. Key responsibilities include: • Content Development: Create compelling narratives, visual assets and marketing copy for web, email, social media, collateral, paid media, and digital platforms. Partner with Marriott Bonvoy Moments team to ideate and devise unique, MGM Collection experiences • Channel Execution: Manage MGM Collection owned channels including web, email, and social. Activate brand and hotel website content and Marriott Bonvoy Offers Platform (MBOP) to support revenue strategies • Stakeholder Collaboration: Work with owner relations, sales, and revenue optimization teams to understand brand priorities, and manage effective strategies and tactics in support of achieving business goals • Project Management: Oversee multiple projects and stakeholders, balancing competing demands from MGM and Marriott The Director of Marketing will be based in Las Vegas to enable close collaboration with MGM and ensure marketing efforts are fully integrated with business needs. The Director will provide strategic insights and hands-on execution, identifying innovative ways to engage consumers and Marriott Bonvoy members. Success will be measured by driving room nights through Marriott channels, increasing Marriott Bonvoy awareness for MGM Collection, and delivering creative, impactful marketing initiatives. CANDIDATE PROFILE Education and Experience Required • Bachelor’s degree in Marketing, Public Relations, Communications, Business, or a related major • 5-7 years experience in sales, marketing, digital, or related professional area –Preferred • Hospitality marketing or digital advertising agency experience preferred. • Demonstrated ability to independently develop and implement successful marketing tactics in a timely manner • Experience with content production and/or marketing copywriting. CORE WORK ACTIVITIES Marketing Activities • Develop and execute demand generation strategies across owned, earned, and paid channels to drive direct channel bookings. • Create strategic and tactical plans that generate room night growth across digital marketing channels for the brand, working in collaboration with broader global and continent marketing teams, plus MGM marketing leaders. • Own and maintain strategic marketing calendars to ensure timely execution of initiatives and showcase ongoing demand-gen placements. • Aggregate and create original visual content from asset libraries. • Write and edit marketing copy in brand voice, aligned with business needs and priorities, for promotional placements including email and other channels. • Lead brand storytelling and content development through web, email, social, and other channels. • Support relationships with and management of content production partners, vendors, social influencers, etc., ensuring adherence to brand standards. • Utilize brand storytelling for events, partnerships, food and beverage, entertainment, and groups. • Own and develop brand website content, audit regularly for relevance and adherence to best practices. • Support MGM Collection properties with narrative website development to enhance value proposition. • Partner with media and creative teams to execute brand placements and campaigns. • Understand hotel consumers and key audiences; collaborate with revenue optimization and loyalty teams. • Support content capture, production, and post-production. General • Lead cross-functional collaboration with MGM stakeholders and internal Marriott teams. Serves as the primary liaison and subject matter expert for brand and discipline. • Ensure all marketing efforts align with brand standards and strategic direction. • Partner with sales, revenue, brand marketing, demand generation, loyalty, partnerships, and social teams to align on business priorities and deliver integrated, proactive strategies. • Activate MGM Collection properties across Marriott Bonvoy marketing channels (web, confirmation emails, offers platform, digital asset center, etc.) to drive room nights through Marriott-owned channels. • Coordinate with MGM to create assets, develop relevant messaging, and refine placements. • Proactively identify new marketing opportunities and leads initiatives to support business goals alongside MGM brand marketing team and internal discipline partners. • Manage marketing budgets, timelines, and flowcharts. Tracks performance and identifies initiatives to meet annual marketing spend commitments. • Leverage analytics platforms to monitor KPIs and inform strategy. Uses data to generate ideas and focus opportunities. • Understand and interpret measurement and analysis of brand business and marketing KPIs. • Other duties as assigned. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead end-to-end problem management processes, perform root cause analysis, document problems, collaborate on permanent solutions, and drive continuous improvement in ITSM practices. | Requires 5+ years in ITIL-based service operations, experience with ITSM platforms like ServiceNow, strong analytical and communication skills, and preferably ITIL v4 certification. | This is a temporary position. Job Summary The Problem Manager, ITSM, is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences. At Marriott we are transforming the way we manage technology; this position plays a pivotal role in driving service stability, operational excellence, and continuous improvement across the enterprise. This role oversees the full lifecycle of IT problems—from identification and investigation to documentation and resolution. By leading structured root cause analysis and coordinating cross-functional teams, the Problem Manager ensures that recurring issues are addressed effectively and permanently. The position is instrumental in fostering a root cause-driven culture in partnership with ITSM Practice Owners, Service Desk Leaders, SRE teams, and product owners across the enterprise. Candidate Profile Education and Experience Required: • Undergraduate degree or equivalent experience/certifications. • 5+ years of experience in ITIL-based service operations. • Experience with ServiceNow or similar ITSM platforms. • Proven ability to collaborate with cross-functional teams and resolve complex issues. • Strong analytical, communication, and documentation skills Preferred Skills and Expertise • ITIL v4 certification. • Knowledge of incident, change, and configuration management processes. • Ability to influence stakeholders and drive process adoption. • Strong problem-solving and coordination skills. • Experience managing multiple tasks and priorities in a dynamic environment Core Work Activities: • Lead the end-to-end Problem Management process in alignment with ITIL best practices. • Drive thorough root cause analysis (RCA) using structured methodologies (e.g., 5 Whys, Fishbone). • Ensure accurate documentation of problem records in ServiceNow and maintain and manage the Known Error Database (KEDB). • Collaborate with technical teams to implement permanent fixes and preventive measures. • Monitor problem trends and proactively identify areas for improvement and automation. • Facilitate post-incident reviews and ensure lessons learned are documented and acted upon. • Develop and present problem metrics, dashboards, and executive-level reports. • Coordinate cross-functional teams to ensure timely resolution of critical issues. • Champion continuous improvement initiatives across ITSM processes. • Provide guidance and training to support teams on problem management practices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.