20 open positions available
Lead enterprise-wide transformation initiatives and manage complex projects ensuring alignment and measurable results. | Requires strong project management background, leadership skills, and experience driving enterprise-wide initiatives in hospitality or related fields. | JOB SUMMARY The Director of Enterprise Transformation & Innovation is a strategic leader responsible for driving organization‑wide initiatives and future strategy. This role partners across functions to identify opportunities, lead high‑impact initiatives, and ensure alignment with the company’s long‑term vision. The Director oversees execution of complex enterprise projects including milestone tracking, stakeholder engagement, and performance measurement and delivers clear insights to senior leadership to support an agile, future‑focused organization. CANDIDATE PROFILE Education and Experience Required • 4- year bachelor's degree from an accredited university in related field appropriate to work position or 8+ years in hotel operations experience or other relevant experience. • Strong project management background, with proven ability to lead cross-functional projects from concept through execution. • Demonstrates strong system knowledge across both associate facing and backend platforms, including Property Management Systems, Central Reservation Systems, and EMPOWER: GXP • Proven experience leading and developing high-performing teams, including coaching, workload management, and talent development. • Demonstrated ability to drive enterprise-wide initiatives, manage competing priorities, and influence without authority across diverse stakeholder groups. • Strong analytical skills ability to analyze and simplify quantitative and qualitative data. • Excellent communication and presentation skills, with the ability to simplify complexity and align stakeholders at all levels. Preferred • Formal Project Management certification (PMP, Agile, Six Sigma, etc.). • Experience leading large-scale transformation or innovation programs within a hospitality, service, or customer-centric organization. • Experience working within or alongside enterprise modernization programs, digital transformation efforts, or systems optimization initiatives. • Demonstrated ability to create structure, clarity, and measurable outcomes in ambiguous environments. CORE WORK ACTIVITIES • Lead enterprise-wide transformation and innovation initiatives that modernize operations, enhance agility, and advance long-term strategic priorities. • Manage complex, high-impact projects from design through execution, ensuring clear scope, aligned objectives, and measurable results across cross-functional teams. • Integrate Run-the-Business operations with modernization efforts, leveraging Power of M systems and operational insights to improve processes and optimize enterprise performance. • Oversee workforce planning by aligning project staffing to deadlines, assessing existing team capacity, identifying resource gaps, and balancing operational needs with budget guidelines. • Drive stakeholder alignment and change leadership, influencing without authority, facilitating adoption, and ensuring successful rollout of new processes, systems, and capabilities. • Provide executive-ready reporting and insights, tracking progress, risks, milestones, and performance metrics to support informed leadership decisions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage security operations, lead teams, ensure safety, and handle guest and employee relations. | High school diploma or GED with 4 years experience or 2-year degree with 2 years experience in security/loss prevention. | JOB SUMMARY Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations • Assists in the development and implementation of emergency procedures. • Conducts investigation of all losses of property assets and refers to proper management for disposition. • Deploys security staff to effectively monitor and protect property assets. • Comply with all Corporate Loss Prevention safety and security management guidelines and procedures. • Conduct periodic patrols of entire property and parking areas. • Recognize success across areas of responsibility. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. • Implements action plans to monitor and control risk. • Maintains required reports and documentation regarding patrols of property and parking areas. • Provides means for obtaining necessary medical attention on a timely basis. Leading Security/Loss Prevention Teams • Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers. • Celebrates successes by publicly recognizing the contributions of team members. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. • Serves as a role model to demonstrate appropriate behaviors. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Meet quality standards and customer expectations on a daily basis. • Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. Conducting Human Resources Activities • Assists in minimizing cost of accident claims through aggressive claims management. • Brings issues to the attention of Human Resources as necessary. • Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. • Conducts hourly employee performance appraisals according to Standard Operating Procedures. • Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Administer property policies fairly and consistently. • Maintain first aid and CPR certifications required for Loss Prevention officers. • Handles guest problems and complaints. • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. • Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities • Analyzes information and evaluating results to choose the best solution and solve problems. • Develops and maintains a working relationship with local law enforcement authorities. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. MIRJ At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage fire protection and life safety compliance projects for new builds, renovations, and conversions across the Americas, ensuring adherence to standards and coordinating with multiple stakeholders. | Requires BS in Fire Protection Engineering or equivalent, PE license preferred, 15+ years progressive fire protection experience, construction and plan review expertise, strong communication and problem-solving skills, and willingness to travel extensively. | This is a temporary position. As a member of Marriott Fire Protection & Life Safety (FLS), is responsible for insuring compliance of fire protection standards for all Lodging Brands and products in the Americas, including new builds, conversions/acquisitions, re-positioning, and renovations in order to provide a superior level of life safety and protection to our guests, associates, and assets from the perils of fire, natural disasters, and terrorism. Provide project management and life safety expertise to ensure compliance with the standards through the design and construction of new and converting hotels. Scope • Number of Direct Reports – 0 • Titles of Direct Reports – 0 • Number of FTEs – 0 • Budget Responsibilities – 0 CLS Expected Contributions and Responsibilities • Responsible for delivery of high quality FLS support services to business units within Global Design, Lodging, Development, Operations, Brand, Lodging Engineering, Risk Management, Ownership Franchise Services and various other Marriott businesses for all assigned projects. • Act as a liaison to insurance companies, code officials, architects, owners, consultants. • Direct adaptations and modifications throughout design process and installation of systems. • Discuss with supervisor and team members fire protection and life safety issues or problems that have high financial impact. • Develop and maintain independent relationships with customers; anticipate needs of customers; negotiate work deliverables and timing for small initiatives. • Communicate orally and in writing with customers. • Work efficiently and effectively with minimal supervision. • Assist in the building of team core values of integrity, accountability, respect, and value. • Remain current with emerging technologies, national codes and best methods for automatic sprinkler systems, fire alarm systems, life safety, and smoke control. Specific Expected Contributions • Manage all assigned (owned, managed, and franchised) new build and conversion projects within the Americas. • Manage all assigned (owned, managed, and franchised) PIP, renovation, and fire alarm replacement projects, within the Americas, from initial scope creation to close out and completion of project. • Manage internal and external resources for all assigned projects. • Routinely interacts with franchisees, building owners, clients, customers, officials, contractors, and others. • Lead project meeting and makes presentations relating to assigned projects. • Verify completion of projects. • Communicate on a regular basis with the FLS Director– MSB Americas Construction, PIPs, and Renovations. • Perform design reviews for egress, building construction, automatic sprinkler, fire alarm, and mechanical smoke control systems to ensure compliance of Marriott standards, system performance, equipment selection, constructability, maintainability, building code conformance, and sequencing. • Provide construction support services including fire protection system project control functions (change-order analysis and schedule impacts), cost reduction analysis, submittal reviews, mid-construction site review and report, transition planning (construction to operations), and acceptance testing. • Tracks project schedules and construction documents. Skill Requirements • Basic to working knowledge of construction means and methods, facilities operations, and contracting. • Strong problem solving capabilities; ability to search beyond traditional boundaries. • Extensive writing skills required. • Excellent interpersonal skills which must include ability to speak in public, negotiate, explain fire protection concepts, and enforce standards while strengthening relationships, occasionally under pressure. • Ability to develop new processes to increase effectiveness and efficiencies. • Good working knowledge of MS Word, MS Excel, and MS Outlook. • High degree of initiative, personal responsibility and integrity • Ability to work effectively in a collaborative work environment. • Willingness to share knowledge openly and assist others as necessary. • Willingness to travel extensively (approximately 70%). Specific Candidate Profile • BS, Fire Protection Engineering or equivalent experience. • Licensed Professional Engineer (PE) in Fire Protection preferred. • Working knowledge of the International Building Code and NFPA Standards. • Minimum of 15 years progressive experience in fire protection preferred. Construction and Plan Review experience preferred At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Design, develop, and deploy advanced marketing measurement and analytics solutions, manage cross-functional stakeholders, and deliver actionable insights to evaluate campaign performance. | 5+ years in analytics or data science with strong technical expertise in statistical modeling, marketing measurement, and digital media analytics, plus experience with data platforms and vendor management. | This is a temporary position. JOB SUMMARY - You will play a critical role in shaping the future of Marriott’s fast-growing media network — MARRIOTT MEDIA — by driving the development and execution of Marriott’s marketing measurement and analytics program. - As Senior Manager, Marketing Analytics, you will design, develop, and deploy measurement solutions in partnership with sales, partner campaign reporting, and data science. - You will operate with considerable independence, developing actionable insights, while managing multiple competing priorities and stakeholders. - As Senior Manager, Marketing Analytics, you will work on a cross-functional team to create and execute measurement methodologies and support ongoing analytical and measurement needs. - You will be responsible for defining, implementing, and executing measurement methodologies to accurately capture and convey campaign impact. - You bring a strong foundation in digital marketing analytics, hands-on technical skills, and a passion for using data to solve real-world business challenges. - You are naturally curious and stay current on the MadTech/AdTech ecosystem, digital marketing, and retail media landscape. - The ideal candidate brings deep technical expertise in statistical modeling, machine learning, and data engineering, and can transform complex data into actionable insights. - A successful candidate will also possess a strong command of experimentation frameworks, marketing attribution, and causal inference models. CANDIDATE PROFILE - Education and Experience Required 4-year degree from an accredited university in Computer Science, Business Analytics, Marketing Science, Information Systems, or another quantitative discipline 5+ years of relevant professional experience in the areas of analytics, data science, or marketing analytics, demonstrating progressive career growth and a strong track record of exceptional performance. - Deep knowledge of core measurement science concepts: experimentation and measurement frameworks (AB testing, matched market, Marketing Mix Modeling, causal inferences etc.), statistical sampling techniques and hypothesis testing, power analysis, synthetic control. - Strong technical and analytical foundation, with relevant experience in digital media advertising reporting and technology being a plus (including on/offsite advertising reporting, DSPs, ad serving/data technology, etc.). - Strong familiarity with enterprise data environments, digital media measurement workflows, and partner-facing analytics enablement—including the ability to define technical requirements, align stakeholders, and oversee operational execution. - Experience analyzing paid media, digital analytics and email marketing data using ESP or Ad serving data and Adobe Experience Cloud or Google Analytics. - Exceptional project management and communication skills; able to independently synthesize complex technical topics and translate them into actionable plans and frameworks for both internal and external audiences while managing multiple projects. - Education and Experience Preferred Advanced degree in Computer Science, Business Analytics, Marketing Science, Information Systems, or another quantitative discipline - Experience designing and launching enterprise-grade measurement solutions involving marketing mix modeling (MMM), matched market analysis, or cleanroom attribution workflows. - Familiarity with cleanroom platforms (e.g., Habu, InfoSum, Snowflake), third-party data onboarding, and cross-channel media analytics ecosystems. - Experience managing analytics vendors or data platform providers, including responsibility for deliverables, implementation timelines, and ongoing optimization. CORE WORK ACTIVITIES - Support Marketing Analytics Lead the design, development, and deployment of advanced statistical models and measurement solutions for MARRIOTT MEDIA to evaluate marketing effectiveness and campaign performance - Develop testable hypotheses and design experiments to measure the incremental impact of marketing strategies; regularly validate all MARRIOTT MEDIA measurement and campaign performance - Translate business objectives and campaign needs into actionable analytics solutions that support performance evaluation across a variety of marketing tactics and partners. - Collaborate with Data Scientists and Engineers to design and create new analytical models, measurement methodologies and pipelines, and visualization dashboards and tools - Devise and utilize algorithms and models to mine big data stores, perform data and error analysis, and clean and validate data for uniformity and accuracy - Guide cross-functional teams through the rollout of new measurement capabilities, ensuring alignment, adoption, and integration with existing media planning and analytics workflows. - Partner with analytics vendors and platform providers to manage implementation timelines, resolve issues, and ensure consistency and quality of outputs. - Develop internal documentation and solution playbooks to support scale, repeatability, and ongoing governance of measurement tools. - Delivering on the Needs of Key Stakeholders Build strong relationships with cross-functional stakeholders—including media, marketing, legal, data engineering, and analytics—to coordinate requirements, timelines, and delivery expectations. - Serve as a subject matter expert on measurement infrastructure, advising stakeholders on best practices for advanced statistical models and measurement solutions for MARRIOTT MEDIA - Drive prioritization and continuous improvement of analytics enablement in collaboration with senior leadership and business owners. - Additional Responsibilities Demonstrate energy, enthusiasm, and confidence in driving complex, cross-functional initiatives. - Stay up-to-date on industry trends in media measurement, marketing analytics, and data governance. - Manage time effectively and execute work in an efficient, structured manner. - Present ideas and technical frameworks clearly and concisely to varied audiences. - Apply problem-solving and decision-making skills to resolve issues and maintain momentum. The pay range for this position is $47.30 to $78.37 per hour. Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrolment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is 82 days after the date of this posting, August 7, 2025. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assist hotel group guests with reservations, billing, and event support from arrival to departure while ensuring excellent service and adherence to brand standards. | High school diploma or GED, less than 1 year of related experience, no supervisory experience or certifications required. | Asiste a huéspedes de grupos del hotel para garantizar el éxito de los eventos ejerciendo de contacto para alojamiento y facturación desde antes de su llegada hasta su partida; ofrece un servicio y hospitalidad excelentes ateniéndose a las normas de la marca. Procesa todas las solicitudes, cambios y cancelaciones de reservas recibidas por teléfono, facsímil o correo. Identifica las necesidades de reservas de los huéspedes, determina el tipo de cuarto apropiado y verifica su disponibilidad y precio. Explica a los llamantes las políticas de garantía, precios especiales y cancelación. Acomoda y documenta solicitudes especiales. Prepara las cuentas de facturación apropiadas (por ejemplo: compartida, cuarto/impuestos/imprevistos, exención de impuestos, facturación directa/especial y reservas de grupos) de acuerdo con las políticas de contabilidad. Prepara, revisa y emite recibos, facturas e informes de cuentas de acuerdo con los procedimientos de la compañía. Ofrece un servicio excelente tanto a clientes internos como externos. Garantiza el cumplimiento de procedimientos de operación estándar y locales (SOP y LSOP según sus siglas en inglés). Trabaja de cerca con diversos departamentos y entidades externas para garantizar la satisfacción de los grupos, desde antes de su llegada hasta la emisión de la factura final. Obedece todas las políticas y procedimientos de seguridad de la compañía, se asegura de que su uniforme y su aspecto personal sea limpio y profesional, mantiene la privacidad de la información de la compañía y protege sus bienes. Informa todos los accidentes, lesiones y condiciones de trabajo peligrosas a un gerente. Acoge y reconoce a todos los huéspedes de acuerdo con las normas de la compañía, anticipa y atiende las necesidades de servicio de los huéspedes, asiste a las personas con discapacidades y da las gracias a los huéspedes con un aprecio genuino. Habla con otras personas usando un lenguaje claro y profesional; contesta a los teléfonos usando la etiqueta apropiada. Prepara y revisa con precisión y puntualmente los documentos escritos; lee y verifica visualmente información en diferentes formatos. Cumple con las expectativas y normas de garantía de calidad. Desarrolla y mantiene unas relaciones laborales positivas con otras personas, apoya al equipo para lograr las metas comunes y escucha y responde apropiadamente a los problemas de otros empleados. Mueve, levanta, transporta, empuja, arrastra y coloca objetos con un peso igual o inferior a 10 libras (4,5 Kg) sin asistencia. Ejecuta otras obligaciones de trabajo razonables solicitadas por sus supervisores. APTITUDES DESEABLES Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED). Experiencia laboral afín: Menos de 1 año de experiencia laboral afín. Experiencia como supervisor: No se requiere experiencia como supervisor. Licencia o certificación: Ninguna En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente. Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión. JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Assist in daily restaurant operations, supervise staff, ensure guest satisfaction, maintain standards and budgets, and support human resource activities. | High school diploma or 2-year degree in related field with 1-3 years food and beverage or hospitality experience. | JOB SUMMARY Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns. • Monitors employees to ensure performance expectations are met. • Provides feedback to employees based on observation of service behaviors. • Assists in supervising daily shift operations. • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms. • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. • Assists in ensuring compliance with all restaurant policies, standards and procedures. • Monitors alcohol beverage service in compliance with local laws. • Assists in achieving or exceeding budgeted goals. • Performs all duties of restaurant employees and related departments as necessary. • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from supervisor as necessary. • Strives to improve service performance. • Sets a positive example for guest relations. • Assists in the review of comment cards and guest satisfaction results with employees. • Meets and greets guests. Assisting in Human Resource Activities • Supervises on-going training initiatives. • Uses all available on the job training tools for employees. • Communicates performance expectations in accordance with job descriptions for each position. • Coaches and counsels employees regarding performance on an on-going basis. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage and investigate a caseload of 100-150 claims, evaluate damages, negotiate settlements, monitor medical treatments, manage litigation, and comply with company claims policies. | High school diploma or GED with 1+ years of claims adjusting or equivalent experience, preferred industry licensing or degrees, and ability to manage claims using claims software. | JOB SUMMARY A Claims Adjuster I is responsible for the timely, good faith adjustment and disposition of self-administered claims. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations, settlements and denials of the following claims: workers’ compensation, auto liability, no-fault uninsured motorist and general liability. He/she will manage a caseload ranging from 100-150 claims (the acceptable caseloads vary based on the mix and complexity as determined by Claims Unit Manager.) CANDIDATE PROFILE Education and Experience Required High School Diploma or GED. 1+ years claims adjusting or equivalent/relevant experience. Preferred Knowledge of claims processing. Applicable industry licensing. Associate in Claims (AIC) or Associate in Risk Management (ARM). Two or four year degree from an accredited college/business/technical school. CORE WORK ACTIVITIES Manage caseload ranging from 100 – 150 claims. Investigate claims promptly – taking statements as necessary – to determine liability/compensability Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority Complete and monitor timely WC payments/state filings Monitor and actively manage WC medical treatment with the goal of minimizing disability. Consult Occupational Health Services as necessary Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy Evaluate claims for potential third party or subrogation recovery Participate in the Service Call Program and complete required Service Call reports detailing current case status Actively participate in regularly scheduled unit meetings and department meetings Comply with Marriott Casualty Claims Policy and Procedure Manual requirements Effectively utilize the Valley Oaks System (iVOS) to manage all claims electronically Enter action plan notes/website notes into iVOS Participate in activities that foster teamwork and continuous quality improvement. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage and govern the Microsoft Power Platform ecosystem by developing governance policies, administering environments, ensuring compliance, and supporting platform users. | 4+ years administering Microsoft Power Platform solutions with deep knowledge of Power Apps, Power Automate, Power BI, governance frameworks, and security/compliance tools. | This is a temporary position. JOB SUMMARY The Power Platform has been utilized at Marriott for over nine years without a formal governance structure, allowing all users to freely explore and deploy solutions as needed. With the platform reaching a higher level of maturity, it has become necessary to establish and enforce comprehensive governance protocols. To this end, a dedicated team has been assembled, and relevant Epics and Stories have been identified to guide the definition and implementation of platform governance. The integration of AI technologies within the organization has further underscored the critical need for effective Power Platform governance, particularly since Microsoft AI product development oversight is managed through these governance tools. As a result, there is a recognized urgency to allocate additional resources to accelerate the rollout and ongoing management of Marriott’s governance framework. This request seeks approval to expand the team by adding a flex resource to accelerate the delivery of a robust governance model for the Power Platform. Power Platform Technical Engineer to help manage, govern, and optimize the Microsoft Power Platform ecosystem across our enterprise. This role is critical to ensuring secure, scalable, and compliant use of Power Apps, Power Automate, Power BI, and Copilot Studio. Required Education & Experience: • Undergraduate degree in engineering or computer science discipline and/or equivalent experience/certification · 4+ years of experience administering Microsoft Power Platform solutions. · Deep knowledge of Power Apps, Power Automate, Power BI, Power Pages, and Copilot Studio. · Proficiency with the Power Platform Admin Center, Azure AD, and Microsoft 365 security/compliance tools. · Experience implementing DLP policies, managing environments, and supporting CoE operations. · Strong understanding of governance frameworks, risk management, and ITIL practices. · Excellent communication and stakeholder management skills. Other Attributes and Preferred Qualifications/Experience: • Strong attention to detail with an ability to operate effectively across competing priorities • Demonstrated ability to perform independently as a member of a team and through cross functional initiatives. • Experience in researching emerging technologies and trends, implementation and security standards, and products • Excellent verbal and written communication skills • Ability to interact with Information Security teams and recommend best practices for security within all Power Platform Products. • Strong understanding of emerging tools, software, applications, and systems within the Power Platform Products ecosystem • Microsoft certifications (e.g., PL-400, PL-600, PL-900). • Experience with DevOps, GitHub, or Azure Pipelines for ALM. • Familiarity with licensing models and cost optimization strategies. Core Work Activities • Acts as a Technical Subject Matter Expert for Power Platform • Designs, develops, and delivers Apps/Flows/Reports that support the governance of the Power Platform • Contributes technical knowledge in the identification and reporting on emerging cyber threats and risks to the Power Platform • Provides input to the overall architecture, operational governance model of Power Platform • Consults with project teams to identify when it is necessary to modify services to accommodate project needs related to Power Platform • Actively partners with cyber and compliance leadership to ensure that the Power Platform Products are compliant with all relevant regulations and standards. • Develops and executes delivery plans in close coordination with technical and non-technical stakeholders to achieve desired timelines and roadmaps for Power Platform • Provides engineering, oversight, governance, and tactical direction related to the Power Platform • Provides input to the overall architecture, operational governance model for the Power Platform and it’s related services • Educates internal and external users on Power Platform technologies to continually improve the knowledge and skill-base of the organization • Participates in the evaluation and selection of Power Platform products and services • Develop test plans, implementation plans, and project timelines for assigned projects within the Power Platform Products space • Participate in security incident response activities, as needed for Power Platform • Platform Governance & Strategy • Develop and enforce governance policies, DLP strategies, and environment management standards. • Maintain and evolve the Power Platform Center of Excellence (CoE), including roles, responsibilities, and operational processes. • Collaborate with stakeholders to align platform usage with business goals and compliance requirements. • Environment & Tenant Management • Administer environments via the Power Platform Admin Center, including provisioning, lifecycle management, and recovery. • Implement and monitor tenant-level settings, cross-tenant connections, and on-premises data gateways. • Security & Compliance • Apply and audit security controls, including role-based access, authentication policies, and IP cookie binding. • Ensure compliance with internal and external data protection regulations. • Monitoring & Support • Monitor service health dashboards, usage analytics, and flow performance. • Troubleshoot issues and provide Tier 2/3 support for makers and users. • Manage alerts and escalations for flow failures and environment anomalies. • Training & Enablement • Support citizen developers and business units through training, documentation, and community engagement. • Promote best practices in solution design, naming conventions, and lifecycle management. • Integration & Automation • Oversee integration with Microsoft 365, Azure, and third-party services. • Manage connectors, custom APIs, and ALM pipelines for scalable deployment. Managing Projects and Priorities · Thinks creatively and practically to develop, execute, and implement new project plans. · Generates and provides accurate and timely results in the form of reports, presentations, etc. · Plans, develops, implements, and evaluates the quality of operations. Delivering on the Needs of Key Stakeholders · Understands and meets the needs of key stakeholders. · Communicates concepts in a clear and persuasive manner that is easy to understand. · Demonstrates an understanding of business priorities. · Supports achievement of performance goals, budget goals, team goals, etc. Providing Technical Support and Consultation · Provides recommendations to improve the effectiveness of processes and programs. · Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes. · Demonstrates advanced knowledge of function-specific procedures. · Applies knowledge/judgment to achieve business goals. · Foresees, identifies, and resolves problems. · Keeps up-to-date technically and applies new knowledge to job. · Performs other reasonable duties as required for this position. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Design and operate scalable batch and streaming ETL/ELT pipelines, automate embedding generation, define data contracts, implement storage policies, and collaborate on data governance and performance optimization. | 7+ years data engineering experience including 2+ years with embeddings or vector databases, expertise with Spark/Flink/Kafka, CDC, schema evolution, GDPR/CCPA compliance, production-grade Python/TypeScript coding, and IaC tools. | This is a temporary position. Senior Data Engineer, AI Studio at Marriott Position Overview Own the pipelines that feed Marriott’s intelligent assistants. You will design scalable batch and streaming ingestion, automated embedding pipelines, and governance-ready data contracts—ensuring every vector, knowledge-graph edge, and memory byte is fresh, compliant, and cost-efficient. Key Responsibilities • Build and operate streaming + batch ETL/ELT pipelines that land reservation, loyalty, and property data into analytics, vector, and graph stores. • Automate embedding generation and refresh (text, image, voice) with change-data capture and cost-aware routing to GPU/CPU pools. • Define data contracts and schema-evolution strategies consumable by autonomous agents and downstream micro-services. • Implement tiered storage & retention policies for short-term session memory and encrypted long-term guest profiles. • Instrument pipelines with OpenTelemetry metrics; surface lineage, freshness, and cost dashboards. • Collaborate with Enterprise Architect on data governance standards; partner with Tech Lead to optimise retrieval performance. Qualifications • 7 + years data-engineering experience, 2 + years working with embeddings or vector databases. • Hands-on with Spark, Flink, Kafka, or Kinesis and modern ELT tooling (DBT, Airflow, Dagster). • Proven expertise in CDC, schema evolution, and GDPR/CCPA-compliant data retention. • Comfortable writing production-grade Python/TypeScript and IaC (Terraform/CDK). • Demonstrated cost-optimisation of storage and GPU inference workloads. Preferred Skills • Experience populating knowledge graphs (RDF/SPARQL or LPG/Cypher) and stitching them to vector stores. • Prior work automating data quality checks with great_expectations or similar frameworks. The pay range for this position is $47.35 to $86.00 per hour. Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is 148 days after the date of this posting, May 19, 2025. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Develop and execute integrated marketing strategies and tactics across multiple hotels, manage website updates, paid media campaigns, content audits, and collaborate with regional teams to maximize marketing program effectiveness. | Requires 2-4 years marketing or related experience, preferably in hospitality or digital advertising, with strong skills in digital marketing, SEO, paid media, content management, stakeholder engagement, and marketing strategy execution. | JOB SUMMARY The Marketing Manager is part of the above property organization responsible for marketing strategies & tactics across participating hotels within a portfolio. Under the leadership of the Area Director, Field Marketing, this role partners closely with key stakeholders and internal/external partners to establish marketing strategies and verify successful execution of critical marketing tactics. Drives topline revenue by fully leveraging marketing programs at the property and market level that are integrated with the total hotel strategy. Develops and manages website updates, paid media campaigns, content audits, property merchandising and foundational tactics at the property level across all hotels within their portfolio. As part of the Marketing team, this role is fully connected into resources in their region. The Marketing Manager liaises and builds deep partnerships with their regional teams to verify all brand, local, and digital marketing efforts are effectively integrated with the selling efforts for the organization. CANDIDATE PROFILE Education and Experience Required: • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred. OR • 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. CORE WORK ACTIVITIES Marketing and Strategy • Develops hotel marketing strategies and, with the help of Marketing Coordinators, manages the implementation and execution of marketing tactics including, but not limited to: • Internal and external website updates, audits, copywriting, pull through property-specific messaging. • Reviews paid media campaign strategy and performance. • Audits existing online marketing opportunities on third party and local sites. • Verifies that content, photography, promotions and packages, and local links on hotel websites on Marriott.com are up to date and fully utilized by hotels across the region. • Works closely with Manager, Digital Marketing on paid media strategy & implementation. • Influences the participation in corporate, cluster and/or regional marketing programs while verifying marketing programs are pulled through at the property level across all hotels within their defined portfolio. • Maximizes the potential of established marketing vehicles within Marriott channels including but not limited to HWS, property outlet sites, etc. • Communicates and coordinates program details and status updates to all key stakeholders. • Works with Area Directors, Field Marketing and Senior Manager, Field Marketing for escalations, training/support and best practice sharing. • Works with Marketing Coordinators to manage content for all participating hotels within assigned region using systems including: EPIC, Efast, MDS Client Community, 3rd party portals. • Manages relationships and partnerships with internal and external partners, including Marriott Digital Services (MDS) via Digital Manager or Client Community. • Serves as the liaison between Property + MDS to verify all identified SEO strategies are properly executed across all participating hotels in the region. • Provides key knowledge of all Marriott brand voice and copywriting ability to accurately update and support brand voice for hotel and destination, as applicable. • Analyzes and implements key reporting to accurately capture property initiatives, tracking, budget data, etc. using project management systems. • Maintains frequent, active engagement with Area Directors of Operations to communicate overall recommendations and actionable next steps based on identified findings, best practices, and overall digital trends for their portfolio of hotels. • Develops and presents marketing recommendations to Area Director of Marketing and Key Stakeholders based on key findings through reporting and audits. • Measures and clearly communicates with key Stakeholders successes of property campaigns and eCommerce performance using relevant tools. • Manages Marketing Coordinators, when applicable, to delegate and ensure execution of identified tactics and responsibilities. General • Maintains and grows business of hotels with effective marketing plans and programs. • Uses standard software applications (e.g. Excel, PowerPoint, on-line database applications, internet). • Provides strong relationship management and negotiation skills; demonstrates ability to develop and maintain relationships (e.g. GMs, Sales and Revenue Leaders, Regional Team, media representatives). • Possesses strong problem solving and decision-making skills. • Listens and counsels stakeholders on best approach, including what non-value add efforts to drop. • Demonstrates strong knowledge of search engines and web optimization tactics. • Possesses knowledge of leisure, group, and business transient hospitality business in defined markets, hotel sales and operations and associated challenges from the marketing perspective and food and beverage marketing trends. • Understands need time strategy as developed by Revenue Management. • Understands how to apply and leverage corporate marketing and eCommerce programs, platforms, and tools. • Completes other reasonable duties as requested by leadership. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here to learn more. Washington Full-time Management Applicants Only: Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Washington Full-time Non-Management Applicants Only: Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Optimize performance of GraphQL APIs through testing, profiling, tuning, and collaboration with cross-functional teams to ensure scalable and reliable services. | 8+ years experience with large-scale API projects, expertise in performance testing and monitoring tools, cloud and container experience, strong programming skills, AWS certification, and excellent communication. | This is a temporary position. If you’re looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology at Marriott International. JOB SUMMARY The GraphQL Performance Engineering team at Marriott is dedicated to improving the digital experience for millions of guests worldwide while also enhancing the engineering experience for teams across Marriott. We achieve this by challenging the status quo and driving innovative approaches to deliver fast, reliable, and scalable digital solutions. We are seeking a highly engaged and motivated Performance Engineer who is passionate about optimizing system performance, continuously improving their skills, and learning emerging technologies. The ideal candidate will have a strong hands-on background in performance engineering, test automation, and system optimization, along with exceptional communication and collaboration skills. In this role, you will: • Serve as a technical performance expert within the GraphQL team, ensuring APIs are scalable, reliable, and efficient under high load. • Conduct performance testing, profiling, benchmarking, and tuning of GraphQL services and their integrations with multiple channels, third party’s integrations and domain API teams. • Collaborate closely with product, architecture, and engineering teams to design and implement solutions that improve end-to-end performance. • Analyze production bottlenecks, scalability issues, and latency concerns, and provide actionable recommendations. • Develop performance frameworks, monitoring strategies, and performance dashboards to proactively detect and prevent issues. • Act as a bridge across teams, providing technical expertise, guidance, and solutions to performance-related challenges. If you feel you are up for the challenge, then please see further details below… CANDIDATE PROFILE • Education and Experience Required: Self-motivated and results-driven, with a passion for learning and growth • Strong verbal and written communication skills • Proven track record of working with scalable, high-quality web applications • Possess deep expertise in performance testing tools (e.g., NeoLoad, JMeter, Locust) and monitoring/observability platforms (e.g., Dynatrace, New Relic, Prometheus/Grafana). • Strong skills in profiling, debugging, and tuning JVM- and Node.js-based services. • Experience with cloud platforms (AWS/Azure/GCP) and containerized environments (Docker, Kubernetes). • Familiarity with CI/CD pipelines and integrating performance testing into DevOps workflows. • Strong SQL and NoSQL database performance analysis (Redis, Postgres, MySQL, MongoDB, DynamoDB, etc.). Programming/scripting proficiency in Java, Node.js, Python, or Go for performance automation. • AWS Solutions Architect or Developer certification Demonstrate strong analytical skills to identify root causes and performance trends. • Communicate effectively with both technical and non-technical stakeholders. • Thrive in a collaborative environment while driving performance best practices across the organization. 8+ years’ working with large scale API projects Nice to Have Experience with Chaos Engineering / Resilience testing. Knowledge of GraphQL federation, caching strategies, and distributed systems performance. • Familiarity with APM tools and advanced logging/traceability frameworks (OpenTelemetry, Jaeger, Zipkin). CORE WORK ACTIVITIES • Technical Leadership Trains and/or mentors other team members, and peers as appropriate • Ability to work liaising with multiple teams to steer projects from inception to successful delivery Identifies opportunities to enhance the service delivery processes. • Delivering Technology Performs complex quantitative and qualitative analyses for service delivery processes and projects. • Facilitates achievement of expected deliverables and obligations of Services Providers Validates completeness of requirements prior to Service Provider solutioning • Ensures all projects follow the defined development and business case processes • Ensures proper coordination with appropriate IT and vendor relations teams • Provides consultation for routine and complex systems development Ensures early warning to the business stakeholder executives regarding degraded or missed service levels • Coordinates with Application Delivery and Infrastructure teams for deployment and production support activities IT Governance • Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed • Maintains a proper balance between business and operational risk • Ability to assess when risks need to be escalated to right channels. • Follows the defined project management standards and processes • Service Provider Management Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics. • Makes short term plans for the team to effectively utilize resources • Monitors Service Provider outcomes • Reviews estimates of work effort for client project provided by Service Providers for accuracy • Facilitates timely resolution of service delivery problems and minimizes the impact to clients MANAGEMENT COMPETENCIES • Leadership Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. • Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action. • Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges. • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. • Managing Execution Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization. • Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes. • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. • Building Relationships Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. • Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed. • Generating Talent and Organizational Capability Developing Others - Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively. • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit. • Learning and Applying Professional Expertise Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application. • Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges • Technical Intelligence: Knowledge and ability to define and apply appropriate technology to enhance business process • Development Methodologies: Knowledge of general stages of SDLC framework and the application tiers within the development space. • Information Security: Knowledge of the security considerations relevant within the development space, including industry best practices related to information security • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). • Mathematical Reasoning - The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues. • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. • Reading Comprehension - Understanding written sentences and paragraphs in work related documents. • Writing - Communicating effectively in writing as appropriate for the needs of the audience. The pay range for this position is $47.30 to $84.09 per hour. Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is 36 days after the date of this posting, September 8, 2025. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage luxury condominium property operations, lead operations teams, maintain owner and stakeholder relationships, ensure financial and operational excellence, and uphold high standards of service and safety. | Bachelor's degree in Business or related field, 4-6+ years senior management experience in luxury hospitality or property management, management license for condominiums, and strong leadership and operational skills. | JOB SUMMARY Implements high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection. Operates within the constraints of the residences budget. Provides timely reporting of financial performance and projections to the Board. Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping). Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. Continuously identifies and corrects building and service defects while providing increase in value. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents the brand in all leadership actions. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Property Management, or related major; 6 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable. OR • 4-year bachelor's degree in Business Administration, Hotel and Property Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Management license for Condominiums, as applicable. Preferred: • 8 or more years’ experience in a senior management position of a Four Star/Four Diamond hotel minimally. • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. • Previous Association management experience. JOB SPECIFIC TASKS Managing Property Operations • Works with Guidance team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Reviews Owner engagement survey and prepares yearly action plans comment cards, guest satisfaction results and other data to identify areas of improvement. • Adheres to the four pillars of Operational excellence: Owner and employee engagement, financial excellence and Property Management • Evaluates if Operations Team is meeting service needs and provides feedback to operations team. • Participates in public space walk-throughs with Engineering and Housekeeping to ensure public space and back of the house areas are well maintained and preventative maintenance processes are in place. • Tours building on a regular basis speaking with employees, owners, and Board of Directors to understand business needs and assess operational opportunities. • Works with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviews reports and financial statements to determine the residential property is performing against the budget. • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Manages luxury condominium facilities and all departments working within the building, including physical plant with attention to protection of the investment and plans to increase its value through superior care. • Serves as a Liaison to Association shared services Directors (e.g., Loss Prevention, Human Resources, Accounting, Housekeeping). • Identifies and corrects building and service defects while providing increase in value. • Implements high standards for all aspects of life safety, loss prevention, unit owner identity, and privacy protection. • Maintains complete inventory of: Unit owners’ information, parking and storage spaces, monthly Association common dues, Owners’ monthly/quarterly newsletter, hotel features, services, and hotel restaurant food concepts and information. • Maintains complete knowledge of and complies with all hotel and residence policies and procedures. Leading Operations Teams • Verifies employees are treated fairly and equitably. • Celebrates successes and publicly recognizes the contributions of team members. • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Develops and executes the necessary decisions to keep property moving forward toward achievement of goals. • Implements training programs related to property management reinforcing constant quality service. Managing Relationships with Property Stakeholders • Attends owners and Board meetings and provides monthly reports and financial statements to the Board of Directors. • Establishes strong relationships with all owners and their Board of Directors to maintain a successful residential community. • Promotes synergy through education, communication and innovation. Managing Profitability • Works with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance. • Prepares and operates within the constraints of the residences’ Annual budget. • Identifies key drivers of business success and keeping leadership focused on the critical few to achieve results. • Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target resident owner and employees and provides a return on investment. • Provides timely reporting of financial performance and projections to the Board. • Guides the Board on appropriate property management requirements and governance compliance. Managing the Owner Experience • Creates an atmosphere in all Residential common areas that meets or exceeds owner’s expectations. • Champions the brand’s service vision for product and service delivery and ensures alignment amongst the leadership teams. • Verifies core elements of the service strategy are in place to produce the desired results. • Establishes and maintaining open, collaborative relationships with direct reports and entire operations team. Ensures direct reports do the same for their team. • Interfaces with customers, (e.g., owners, vendors, guests) on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Adheres to the telephone etiquette. • Handles owner’s complaints by following the instant pacification procedure and verifying guest satisfaction. Managing and Conducting Human Resources Activities • Facilitates the development of creative solutions to overcome obstacles and manages the implementation to continually improve guest satisfaction results. • Verifies that employees are treated fairly and equitably. • Verifies that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with owners, their guests, and employees. • Incorporates owner satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies that property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. • Champions change, manages the implementation of brand and regional business initiatives and communicates follow-up actions to team as necessary. The salary range for this position is $163,000 to $213,000 annually. Marriott offers a bonus program, restricted stock unit/stock grants, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage all aspects of event execution including planning, coordination, client communication, and on-site delivery to ensure positive meeting experiences. | Requires 3 years event management experience or 1 year with a relevant bachelor's degree, strong client service skills, and ability to coordinate across departments. | JOB SUMMARY Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years in the event management or related professional area. OR • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. CORE WORK ACTIVITIES Assisting in Event Operations • Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. • Serves as meeting planning advocate and liaison to all operational departments. • Assists with coordination of all convention group plans and catering needs with all required operational departments. • Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. • Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO’s), post-convention report and change logs. • Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. • Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. • Partners with Conference planning team to verify issues are identified and resolved. • Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. • Resolves potential meeting or room set issues proactively. • Utilizes available resources to meet client requests or resolve client issues. • Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Coordinates and communicates event details both verbally and in writing to the client and property operations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the client experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. The hourly pay range for this position is $27.50 to $27.88. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Lead category management and procurement activities including contract negotiations, vendor management, inventory planning, and cross-functional collaboration to support Marriott Bonvoy Boutiques retail growth. | Requires 5+ years in buying/product development with expertise in inventory analytics, contract negotiation, vendor management, and proficiency in Excel, plus a bachelor's degree. | JOB SUMMARY The Senior Manager, Category Management, Retail, is a key leader on the Enterprise Procurement team for Marriott Bonvoy Boutiques, Marriott’s direct-to-consumer and wholesale retail business with products marketed under Marriott’s hotel brands. This role is responsible for driving the implementation of merchandising plans through sourcing and inventory planning, overseeing product lifecycle management and serving as the primary point of contact for ecommerce procurement matters and reports to the Senior Director, Enterprise Procurement, Category management, with dotted line reporting to the Director, Merchandising. The Senior Manager has core responsibilities in contract negotiations, vendor management, buying functions, and strategic sourcing while contributing to a retail experience that builds brand recognition and loyalty for our hotels and generates growth in retail sales. They partner closely with Merchandising Operations, Marketing, Brands, Procurement Operations and others to grow our retail business. CANDIDATE PROFILE Education and Experience Required: • 5+ years of experience in buying and/or product development and sourcing demonstrating progressive career growth and a pattern of exceptional performance. • Experience in inventory and pricing analytics • Experience in negotiating tactics, contract, and vendor management • Proficiency in Microsoft Excel, Macros and Pivot tables • Bachelor’s degree in business, finance or hospitality related field Education and Experience Preferred: • Graduate degree • Experience at a high-growth ecommerce business or large retailer. • Experience managing inventory and an open to buy. • Strong interpersonal skills a collaborative mindset to be able to work with a broad group of stakeholders. • Demonstrated ability to deliver results in a complex and ambiguous environment. • Experience in the hospitality market and knowledge of hotel operations a plus. CORE WORK ACTIVITIES • Supports objectives and revenue goals of Marriott Bonvoy Boutiques through negotiations and strategic sourcing while staying current on business trends to manage risks and optimize costs. • Acts as a procurement business partner to business disciplines, providing guidance on category management, strategic sourcing, policy, and risk management. • Works collaboratively with cross-functional teams across the enterprise and within Enterprise Procurement to incorporate retail efficiencies and Partners with Finance to recommend new sourcing strategies, process improvements, and supplier relationships for the ecommerce business or enterprise. • Leads the RFI/RFP development, contract scoping, and vendor selection process with a focus on retail design considerations, including packaging, minimum order quantities, warranty support, and logistics • Collaborates with Finance to evaluate product usage and costs and analyze KPIs and validate revenue streams such as rebates. • Monitors inventory levels and purchase orders to meet demands and maintain contractual commitments. • Leverages strong analytical and communication skills to lead and assist with all aspects of competitive bids, including analyzing, and presenting clear and concise summaries of recommended options. • Works closely with merchandising to identify suppliers and source products which best support the merchandising plan including product and packaging design, budget, quality, and speed to market. • Identifies and develops strategies to mitigate potential risks within the supply chain, ensuring business continuity and stability. • Maintains and optimizes supplier relationships while monitoring pricing, compliance, troubleshooting issues and driving accountability. • Works collaboratively with cross-functional teams across the enterprise and within Procurement to achieve shared goals. • Partners with marketing and merchandising operation teams to launch new products and collections. • Negotiates and manages manufacturer agreements and partners with global procurement to leverage strategic suppliers. • Independently delivers strategic cross-functional projects to support the growth of Boutiques. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage and maintain property IT infrastructure, support hardware and software needs, coordinate vendor services, ensure security compliance, and assist in IT budgeting and project execution. | 2-4 years IT experience or related degree, hospitality system experience preferred, ability to manage IT assets, support end-users, and comply with company IT policies. | JOB SUMMARY The IT Manager is responsible for verifying the IT landscape supports the property business goals safely, securely, and effectively. This integral role demonstrates key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, maintenance of systems for designated property/properties. The IT Manager assists the Area IT Manager to identify and forecast future technology needs and provides input into budgetary proposals for capital expenditures. A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders. CANDIDATE PROFILE Education and Experience • High school diploma or G.E.D. equivalent; 2-4 years’ experience in Information Technology or related professional area. OR • 2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years’ experience in related professional area. • 4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major. Preferred Qualifications • Prior hospitality system-related experience, professional certifications desired. CORE WORK ACTIVITIES • Manage technology needs within budget targets. • Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements, including anticipated ROI on technology investments. • Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs. • Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs). • Implement solutions as directed to resolve IT discrepancies. • Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices. • Conduct periodic inventories of applications and hardware; prepare reports for property management as requested. • Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP. • Comply with technology-related vendor contracts. Building and Sustaining Relationships • Write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats. • Provide customer service to property leadership and associates at dedicated property/properties. • Respond to inquiries from customers/vendors/peer group. • Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support. • Ensuring client Technology needs are met • Assist in disaster recovery and business continuity as it relates to technology. • Provide technical guidance for assigned locations. • Escalate support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes through Tier Escalation process). • Provide escalation and guidance to property pertaining to guest & associate internet access requirement. • Escalate problems as appropriate through direct supervisor, US/Can IT Field and/or Global IT resources. • Image desktops, install new software applications, apply patches, map drives to appropriate servers and/or networks. • Move/add/change PCs/peripherals, migrating data when necessary. • Perform routine desktop backup as scheduled or directed. • Provide end-user support. • Confirm technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly audit measures are in place). • Support unit infrastructure (servers, switches, router, APs etc.) and engage appropriate MI IT and/or vendor resources. • Assist in creating and maintaining secure server environment. Perform server backups and routine preventative maintenance. • Provide project support for corporate, regional and property initiatives. Project Management • Execute IT Hotel projects and manage vendor installations. • Conduct quarterly and annual IT audit and provide plan and recommendations to remediate any deficiencies identified during the process. • Provide guidance on compliance with Marriott IT and Security Standards. The hourly pay range for this position is $33.94 to $56.25. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Build and maintain customer relationships, generate sales opportunities, conduct sales activities, and ensure proper turnover to event management while adhering to brand standards. | Requires a 2-year degree with 1 year sales experience or a 4-year degree in related field, with skills in sales, relationship building, market knowledge, and customer service. | JOB SUMMARY The position is accountable for soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Engaging in Sales Activities • Researches and develops new leads for property business. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Additional Responsibilities • Executes brand’s Customer Service Standards and property’s Brand Standards. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. The hourly pay range for this position is $25.96 to $33.65. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage group sales inquiries and leads, align customer preferences with brand needs, up-sell business opportunities, process contracts, and maintain customer loyalty through service excellence. | High school diploma or 2-year degree with 2 years sales or hospitality experience preferred, knowledge of group sales and property operations, and ability to work within predefined sales parameters. | JOB SUMMARY Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. CANDIDATE PROFILE Education and Experience : Required: • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: • 2 years experience selling group business, either at a property or in a sales office. • Knowledge of property operations, Food and Beverage (F&B). • Knowledge of the group sales process for all brands and how to close a sale. • Team-based selling experience. • Hospitality Management Degree. CORE WORK ACTIVITIES Managing Sales Activities • Handles customer inquiries and leads requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) • Responds in a timely manner to incoming group/catering opportunities that are within predefined Group Sales parameters. • Refers opportunities to appropriate sales associate if business is outside these parameters. • Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. • Verifies that business is turned over properly and in a timely fashion for quality service delivery. • Maintains customer loyalty by delivering service excellence throughout each customer experience. • Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. • Works collaboratively with other sales channels (e.g., Area Sales, on-property resources) to verify sales efforts are coordinated, complementary, and not duplicative. • Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them. • Verifies that business booked is within hotel parameters. • Closes the best opportunities for each property based on market conditions and individual property needs. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Transfers accurate, complete, and timely information to property in accordance with brand standards. • Understands and actively utilizes company marketing initiative/incentives to close on business. • Implements process improvements and best practices. • Effectively leverages other Group Sales resources and administrative/support staff to achieve personal and team related revenue goals. • Processes business correspondence and creates contracts and other related booking documentation as required. • Performs other duties, as assigned, to meet business needs. Building Successful Relationships • Established coordinated sales efforts that are complementary and not duplicative. • Drives customer loyalty through excellent customer service throughout the sales process. • Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs. • Builds and strengthens relationships with existing and new customers to enable future bookings. • Builds and maintains strong working relationships with key internal and external stakeholders. • Establishes clear expectations for customers and properties throughout the sales process. • Effectively resolve guest issues that arise as a result of the sales process. • Brings issues to the attention of Property and Group Sales leadership teams as appropriate. Previous sales experience preferred. Must reside within 50 miles of Orlando, Florida. The hourly pay range for this position is $29.33 to $38.46. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage group sales accounts to achieve revenue goals in rooms, food, beverage, and room rental while building future business during hotel renovation. | 3+ years sales experience ideally in hotel sales, knowledge of Marriott sales systems, Baltimore market, hotel operations, and strong communication skills. | Additional Information: This hotel is owned and operated by an independent franchisee, HEI Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Group Sales Manager at the Baltimore Marriott Inner Harbor will group manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. They will be responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. This position will help in selling the hotel through a total hotel renovation & beyond, building future business in our renovated spaces. For this role, the following requirements are preferred: 3+ years of past sales experience, ideally in Hotel Sales. Marriott Hotel Sales & Systems (CI/TY) preferred. Advanced knowledge of the Baltimore market, market trends, competition, and key customers of the hotel. Able to set priorities, plan, organize, and delegate. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY. Advanced knowledge of sales skills, revenue management, training, and motivation of peers. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment – you! The Group Sales Manager at the Baltimore Marriott Inner Harbor will be eligible to participate in a Quarterly Sales Incentive. For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The salary range for this position is $65,000 to $70,000 annually. This company is an equal opportunity employer. frnch1
Lead banquet and catering team operations, ensure event room setups meet standards, manage inventory and supplies, provide exceptional customer service, and conduct human resources activities. | High school diploma or GED with 3 years of experience in event management, food and beverage, or related professional area. | JOB SUMMARY Accountable for the overall success of the Banquets/Catering Department. Leads the team in providing proper room set ups based on requirements and standards, personally assisting when needed. Directs and motivates team to provide high level of service. Monitors and controls financial and administrative responsibilities including asset protection. Develops and trains team to complete work thoroughly, promptly and safely. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Executing Event Services Operations and Maintaining Inventories • Attends pre-event meetings as needed to understand group needs. • Establishes consistent standards for meeting room sets and VIP meeting room sets. • Conducts function room inspections prior to each function to ensure the room is set according to specifications. • Maintains cleanliness and sanitation standards in all event operation areas. • Acts as a liaison between Banquets, Event Planning, Event Technology teams and the group contact throughout the event. • Projects supply needs for the department (e.g., pads, pens, candy jars, bottled water/water pitchers). • Coordinates routine maintenance to ensure a quality meeting facility. • Solves problems and/or suggest alternatives to previous arrangements if necessary. • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Ensures function rooms are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. Providing and Ensuring Exceptional Customer Service • Empowers associates to provide excellent customer service. • Understands the impact Event Services has on the overall success of an event and manages activities to maximize customer satisfaction. • Sets a positive example for guest relations. • Strives to improve service performance. • Makes presence known to customer at all times. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Conducting Human Resources Activities • Schedules associates to ensure shift coverage and meet business demands and productivity goals. • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. • Conducts associate performance appraisals and provides feedback as needed. • Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns. • Observes service behaviors of associates and provides feedback to individuals. • Communicates performance expectations in accordance with job descriptions for each position. • Ensures property policies are applied fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Brings issues to the attention of supervisor and/or Human Resources as necessary. • Ensures associates understand expectations and parameters. • Delegates tasks to ensure room sets are “on time” and meet Event Service Standards. The salary range for this position is $54,000 to $73,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage social media channels, build engaged communities, maintain brand messaging, and support marketing and customer satisfaction for the hotel. | High school diploma or GED, at least 2 years related experience, no supervisory experience, no certifications required. | POSITION SUMMARY Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay range for this position is $32.89 to $32.89 per hour. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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