20 open positions available
Manage and lead hotel room operations, ensure guest satisfaction, and oversee staff and departmental goals. | High school diploma or 2-year degree with 2+ years of experience in guest services or related area. | JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff. • Leads specific team while assisting with meeting or exceeding property goals. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths. • Sets clear expectations, with the General Manager, for the team. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Schedules the team against guest and hours/occupied room goals. • Monitors compliance with standards and procedures. • Performs hourly job functions as needed. Providing Exceptional Customer Service • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies all team members meet or exceed all hospitality requirements. Managing Profitability • Performs required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Verifies that orientations for new team members are thorough and completed in a timely fashion. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.04359 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
Develop and maintain Java and AEM components, optimize applications for scalability, and collaborate with cross-functional teams. | 7+ years in Java, 5+ years in AEM, proficiency in web markup, experience with REST APIs, and teamwork in Agile environments. | This is a temporary position. About Us Marriott is a world leader in hospitality. Offering the most powerful portfolio in the industry, our 31 brands and 8,500+ properties across 138 countries and territories give people more ways to connect, experience and expand their world. Diversity and inclusion are fundamental to our core values and strategic business goals. Taking care of people and their well-being is our most precious cultural inheritance. Job Overview As a Senior Java, Full stack and AEM Software Engineer at Marriott, you will be working on a state of the art React based micro-ui architecture, utilizing AEM as the CMS and a Java based services. You will help build the next generation hospitality web portal to assist our customers in traveling the world for work and pleasure. You will work with product owners, UX, back-end/front-end engineers and QA engineering to build scalable web software that performs well on all modern web browsers and devices. Key Responsibilities • Develop and maintain Java and AEM components and user interfaces using Java. • Collaborate with cross-functional teams to design and implement user-friendly features for all form factors. • Optimize applications for maximum speed and scalability. • Ensure the technical feasibility of UI/UX designs. Be ready to propose alternative solutions. • Participate in code reviews to maintain code quality and consistency. • Troubleshoot and debug issues as they arise. • Stay up to date with the latest front-end technologies and best practices. • Mentor and provide guidance to junior developers. • Communicate effectively with team members, stakeholders, and clients. Qualifications • Bachelor's degree in computer science, Software Engineering, or a related field preferred (or equivalent experience). • 7+ years of professional experience in Java development. • 5+ years of professional experience in AEM 6.1+ development • Strong fundamentals in data modelling and database normalization • Strong proficiency in Java and supporting Java frameworks like spring boot. • Strong proficiency in AEM development including services, Adobe integrations and components. • Solid understanding of web markup, including HTML5 and CSS3. • Experience with state management libraries like Redux, Mobx, Zustand. • Knowledge of NGINX web servers and routing configurations. • Knowledge of modern front-end build tools and workflows (e.g., Webpack, Vite). • Excellent problem-solving skills and attention to detail. • Effective communication and teamwork skills. • Experience with monitoring tools like Dynatrace, Splunk, et al. • Proven ability to work in an Agile development environment. • Experience with RESTful APIs and asynchronous programming. • Familiarity with version control systems (e.g., Git). Preferred Qualifications • Experience providing a headless AEM integration for cross channel renderer applications. • Experience with Graph-QL • Experience with server-side rendering (SSR) and Next.js. • Experience with Micro-UI architecture patterns. • Familiarity with testing frameworks. • Knowledge of UI/UX design principles. • Experience with responsive design and mobile-first development. • Contributions to open-source projects or a strong GitHub profile. Why Marriott • Opportunity to work on innovative projects and technologies. • Collaborative and inclusive work environment. • Professional growth and development opportunities. • Flexible work schedule and remote work options. • Travel and hospitality tech is fun, and it's a good mission. The pay range for this position is $40.81 to $67.98 per hour. Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. The application deadline for this position is 151 days after the date of this posting, July 11, 2025. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Design and execute campaign reporting templates and dashboards, translate data into insights, and collaborate with internal teams to meet business goals. | Requires 5+ years in digital media or analytics, strong technical and analytical skills, familiarity with measurement science, and experience in reporting frameworks. | This is a temporary position. JOB SUMMARY As a FLEX Senior Manager, Partner Campaign Reporting, you will play a pivotal role in executing Marriott’s Partner Campaign Reporting program. Working under the Sr. Director, Partner Campaign Reporting Strategy, you will be responsible for delivering accurate measurement and insightful reporting to Marriott’s advertisers. You will design and execute campaign reporting templates and dashboards, translate business and advertiser needs into actionable insights, and support ongoing measurement and reporting initiatives for key advertising partners. You will collaborate cross-functionally with internal stakeholders to ensure reporting solutions are aligned with business goals. You will also leverage effective communication skills to translate complex analyses into understandable insights for advertisers. You are naturally curious and stay current on the MarTech/AdTech ecosystem, digital marketing landscape, and emerging measurement methodologies. You are a strategic thinker who consistently elevates your work. CANDIDATE PROFILE Education and Experience Required • Bachelor's degree in Business, Economics, Marketing, Data Science, or related field. • 5+ years of experience in digital media or other digital business with a strong analytical background and experience. • Strong technical and analytical foundation, with experience in data-driven decision-making and marketing analytics. • Knowledge of measurement and analytics across digital marketing and media channels, including reporting frameworks and analytical models. • Familiarity with core measurement science concepts, including experimentation and measurement frameworks (A/B testing, matched market, MMM, etc.), statistical sampling techniques and hypothesis testing, power analysis, and synthetic control. • Familiarity with media channels, marketing technology, marketing operations, audience segmentation, and customer data strategies. • Proven experience presenting analytical insights and answering all technical/data questions for both technical and non-technical stakeholders. • Success in running sophisticated business processes across multiple internal teams in a fast-paced environment. • Strong strategic and critical thinking skills; bias towards data-based decision making with the ability to break down complex problems and formulate plans. • Excellent decision-making, project management, and communication skills. • Strong conceptual skills and ability to translate theoretical concepts into analytical or research methodologies and tools. • Understanding and adherence to the principles of data quality management, Agile, data privacy and modern marketing best practices. Education and Experience Preferred • Master’s degree in Business, Economics, Marketing, Data Science, or related field. • SQL and PySpark experience. • Familiarity with media advertising reporting. CORE WORK ACTIVITIES Primary Activities • Drive the execution of Marriott’s Partner Campaign Reporting function, including defining key KPIs, designing advertiser reporting templates and dashboards, and managing partner campaign reporting managers. • Translate campaign and performance data into clear insights and actionable recommendations for advertising partners. • Support the Sr. Director, Partner Campaign Reporting with the development and execution of the measurement and reporting roadmap. • Develop and manage partner campaign reporting managers in building reporting capabilities and supporting advertiser analytics requests. • Work cross-functionally with the Sales & Partnerships team to ensure business needs around measurement and reporting are captured and reflected in standardized measurement and reporting templates. • Collaborate with internal stakeholders to document and communicate measurement capabilities and deliver customized reporting solutions based on advertiser needs. • Collaborate with the measurement team to create new analytical models, measurement pipelines, and visualization dashboards / tools. • Design advertiser specific reporting dashboards and templates, customizing and troubleshooting when needed. • Answer all advertiser questions around measurement and reporting. • Regularly validate all Marriott advertiser measurement and campaign performance. Leverage a data driven approach to evaluate optimization opportunities on reporting capabilities / tools The pay range for this position is $52.06 to $72.79 per hour. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage vulnerability scanning, assessment, and remediation processes, and communicate risks and mitigation strategies to stakeholders. | Requires 5+ years in information security, experience with vulnerability management tools like Tenable.io, and knowledge of security frameworks and large enterprise environments. | JOB SUMMARY The Manager, Vulnerability Management functions as a technical expert in the area of vulnerability scanning and remediation tracking. The role will be responsible for identifying vulnerabilities through vulnerability scanning, and ensuring remediation through assessment and reporting. The role will also maintain the evaluation process, identify areas for process improvement to assure the inclusion of appropriate elements of quality and compliance with security policy and regulations. The role will provide assistance with enterprise vulnerability scanning and will be able to create and manage integrated assessments. This role is for a technical expert who can monitor and assess vulnerability scanning data. It requires the ability to communicate with technical and non-technical stakeholders, relay the importance of the vulnerability management activities, the risks presented by findings, and potential remediation actions. This role requires a working knowledge of security and network protocols, system and network administration, and configuration management. CANDIDATE PROFILE Education and Experience Required: Bachelor’s degree in Computer Sciences or related field or equivalent experience/certification. 5+ years of information security experience that also includes background and knowledge of general security concepts such as defense in-depth, least privilege, etc. 2+ years’ experience with: Vulnerability scanning and assessment using Tenable.io. Vulnerability assessment and reporting including comprehensive understanding of Vulnerability Management methodologies and procedures, threat assessment, and remediation management. Implementing, managing or using enterprise vulnerability assessment technologies, including Tenable.io, Tenable Security Center, or similar vulnerability solutions, is required. Preferred: Current information security certification, including Certified Information Systems Security Professional (CISSP), GIAC certification, or Certified Information Security Manager (CISM). Technical leadership experience in both, sourced and contractor, environments. Experience managing or operating enterprise vulnerability management in a large commercial enterprise. Experience working in a multi-cloud enterprise environment. Ability to understand and manipulate large data sets to provide analysis and reporting. Experience working on medium to large projects involving multiple teams in a technical lead role within an enterprise environment. Experience with managing technical aspects of various controls frameworks, such as NIST Security and Privacy Controls and PCI-DSS. Experience managing or operating enterprise vulnerability management in a large commercial enterprise. Familiarity with attack and exploitation techniques involving operating systems, applications, and devices commonly seen in an enterprise environment. Excellent communication skills and problem solving ability. Demonstrated ability to work independently and with others. Technical infrastructure operations, administration, or engineering background. CORE WORK ACTIVITIES Provide technical leadership to the information vulnerability management process, including developing and managing remediation activities. Identify, triage, and prioritize vulnerabilities and associated remediation and mitigation activity using multiple sources of vulnerability, threat, and asset data. Develop remediation and mitigation guidance to include vendor-supplied remediations, mitigating actions to reduce risk, and actions to address vulnerabilities for which complete remediation does not exist, on both individual assets and on multi-asset solutions and environments. Use internal solutions to report on open vulnerabilities, remediation progress, remediation compliance, and vulnerability metrics for use by technical, management, and executive stakeholders. Perform planned and ad-hoc vulnerability scanning, determine remediation options and track remediation to completion. Evaluate and test hardware, firmware and software for possible impact on system security, and the investigation and resolution of security risk and incidents. Assist in the direction of third-party vendors activities to include prioritizing work, developing processes to govern such activities, and reporting on the status, type, and effectiveness of those activities. Create, maintain, and mature vulnerability management processes and associated documentation. Maintain documentation repositories related to vulnerability management for use by internal staff and technical stakeholders Work proactively with IT Infrastructure partners with respect to strategic and tactical plans for information security. Educates internal and external users of security technologies to continually improve the knowledge and skill-base of the organization on how best to manage security configuration, patch management and vulnerability management within the infrastructure services. Participates in the evaluation and selection of security services products. Promotes the benefits of security services to the organization and educates the team on security concepts. Technical Leadership Trains and/or mentors other team members, and peers as appropriate Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested Identifies opportunities to enhance the service delivery processes IT Governance Follows all defined IT standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed Maintains a proper balance between business and operational risk Follows the defined project management standards and processes At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Lead and support the implementation, management, and troubleshooting of MFA and WAM services, collaborating with stakeholders and ensuring security policies are followed. | Extensive experience with MFA solutions, Ping products, SSO protocols, scripting, and directory services, along with relevant certifications and a strong security background. | JOB SUMMARY Leads the Identity & Access Management (IAM) function in Global Information Security organization through subject matter expertise (L3) on Multi-factor authentication (MFA), Web Access Management (WAM) technologies. Functions as the Security Engineer in the team providing engineering support for MFA and SSO service offerings, daily operations, and continuous improvements. Hands-on MFA implementation experience with PingOne SaaS products (DaVinci, Protect, Verify, Directory) including integrations with Ping Federate for SSO services. Analyzes and implements changes to the MFA and SSO infrastructure including configurations and customizations to address application, security, and performance requirements. Works with stakeholders to integrate and onboard new applications and helps troubleshoot integrations with existing applications and systems. Responsible for directing L2/L1 technical staff to address application security issues. CANDIDATE PROFILE Required Education and Experience • Undergraduate degree in Computer Sciences or related field or equivalent work experience and certifications • Minimum 4+ years of information security or infrastructure engineering experience including - • 4+ years of experience in managing MFA offerings • Passkeys, Biometrics, FIDO tokens, various authenticators • Implementation exprience of PingOne products like DaVinci, Verify, Protect, Neo • 4+ years’ experience of Federation/SSO services, protocols, and technologies a. OAuth/OIDC, SAML, WS-FED b. Browsers, MDM/MAM, X509 cert-based authentication (user & device) • 2+ years’ experience with Ping Access and Ping Federate architecture, design, and implementation a. Policy design and implementation b. Ping Fed custom adapter development c. Integration of custom applications • 2+ years of experience in Development a. JAVA, HTML/JavaScript/JSON, scripting (Ansible, Shell, Perl, Expect) • 2+ years of experience translating business requirements to technical requirements with strong written and verbal communication skills • 2+ years of experience with LDAP and directory Services using Radiantlogic or Ping Directory Preferred: • 5+ years of experience with integrating IAM solutions with infrastructure and applications • 2+ years of experience in designing & implementing API services and data transformation layers • 2+ years of experience on containerized deployment environments • Current information security certification, including Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified SCADA Security Architect (CSSA) or Certified Secure Software Lifecycle Professional (CSSLP) • Technical knowledge of industry best practices pertaining to MFA/WAM services • Experience with defining & fulfilling Key Performance Indicators for MFA infrastructure • Experience in the IAM domain with user lifecycle management, authentication, authorization, federation, and privileged access management • Experience in implementing the capabilities such as Passwordless or adaptive authentication • Experience with cloud/SaaS IAM/WAM services • Experience with Zero-Trust Framework • Experience with CASB and WAF technologies. • Experience doing business analysis and requirements gathering for complex business systems • Responsible for identifying, evaluating, and participating in decision making around new and emerging IAM/MFA technologies and should be able to support other areas of Information Security as needed • Strong understanding of PKI, certificate management, security, and provisioning of identity data. CORE WORK ACTIVITIES • Functions as an MFA and WAM point of contact for IT system administrators, Service Desk, service providers and application owners. • Works closely with senior engineers and other team members for MFA and SSO services and operational needs. • Routinely collaborates with different security team members including, but not limited to architecture, infrastructure, network, compliance, and incident response • Manages the MFA and WAM services including requirements gathering, design, building, testing, deployment, and operationalization. • Collaborates with multiple stakeholders to support implementation of new applications and services. • Defines and documents MFA an d WAM policies and procedures • Creates test cases to ensure cross platform interoperability. • Implements and validates security controls for the MFA and WAM solution. • Designs security solutions to address risks throughout the Marriott SDLC process and confirm that the level of risk is acceptable in accordance with Marriott’s policies. • Provides guidance and oversight for L2/L1 troubleshooting of operational issues. • Leads the identification and remediation of relative security events Maintaining Goals • Submits reports in a timely manner, ensuring delivery deadlines are met. • Promotes the documenting of project progress accurately. • Provides input and assistance to other teams regarding projects. Managing Work, Projects, and Policies • Manages and implements work and projects as assigned. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Analyzes information and evaluates results to choose the best solution and solve problems. • Provides timely, accurate, and detailed status reports as requested. Demonstrating and Applying Discipline Knowledge • Provides technical expertise and support to persons inside and outside of the department. • Demonstrates knowledge of job-relevant issues, products, systems, and processes. • Demonstrates knowledge of function-specific procedures. • Keeps up-to-date technically and applies new knowledge to job. • Uses computers and computer systems (including hardware and software) to enter data and/ or process information. Delivering on the Needs of Key Stakeholders • Understands and meets the needs of key stakeholders. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule. • Collaborates with internal partners and stakeholders to support business/initiative strategies • Communicates concepts in a clear and persuasive manner that is easy to understand. • Generates and provides accurate and timely results in the form of reports, presentations, etc. • Demonstrates an understanding of business priorities Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner. • Demonstrates self-confidence, energy and enthusiasm. • Informs and/or updates leaders on relevant information in a timely manner. • Manages time effectively and conducts activities in an organized manner. • Presents ideas, expectations and information in a concise, organized manner. • Uses problem solving methodology for decision making and follow up. • Performs other reasonable duties as assigned by manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assist in managing daily food and beverage operations, supervise staff, ensure compliance with standards, and promote guest satisfaction. | High school diploma or GED with 3 years of food and beverage experience, or a 2-year degree with 1 year of related experience. | JOB SUMMARY Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Managing Day-to-Day Operations Assists in the ordering of F&B supplies, cleaning supplies and uniforms. Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. Supports and supervises an effective monthly self inspection program. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Develops specific goals and plans to prioritize, organize, and accomplish your work. Celebrates and fosters decisions that result in successes as well as failures. Communicates areas that need attention to staff and follows up to ensure understanding. Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. Follows property specific second effort and recovery plan. Stays readily available/ approachable for all team members. Demonstrates knowledge of the brand specific service culture. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Stays readily available/ approachable for all guests. Reviews comment cards and guest satisfaction results with employees. Responds in a timely manner to customer service department request. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements and payroll progress report. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click hereto learn more. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you. Employment Type: FULL_TIME
Design, develop, and maintain scalable web applications, provide technical leadership, and collaborate across teams to deliver high-quality software solutions. | 6+ years of experience in full-stack JavaScript development, expertise in React and Node.js, database management skills, familiarity with cloud platforms, and experience with content management systems. | JOB SUMMARY Marriott International is seeking a highly engaged and motivated Senior Software Engineer to join a high-performing and nimble application development team. The Senior Engineer will be responsible for designing, developing, and implementing enterprise-level web applications using TypeScript, ReactJS or NodeJS in an ecosystem that includes databases, content and document management systems, and the AWS suite of services. This individual will play a critical role in engineering and serving as a technical expert for Global Lodging and Corporate Systems products and services. The ideal candidate should have a solid understanding of full-stack solutions and experience in leading technology projects, product delivery, and working closely with business and extended IT stakeholders and teams. The candidate should be flexible and an engaging team player. In this role, the candidate will assume technical ownership of product delivery and advocate for appropriate industry standards and best practices that align with the company’s technology framework, guidelines and polices. CANDIDATE PROFILE Education and Experience Required Qualifications: Undergraduate degree in an engineering or computer science discipline or equivalent experience/certification 6+ years of progressive professional experience in information technology application development and support including: 6+ years of experience with TypeScript, ReactJS or NodeJS or a similar JavaScript framework 6+ years of experience developing RESTful APIs, web services, web hooks or common backend integrations Expertise in writing high quality, efficient, re-usable code for full stack web applications within a cross-platform ecosystem Strong understanding of full stack development principles and best practices. Solid understanding of database design and management (e.g., SQL, NoSQL). Familiarity with GraphQL and Apollo Federation Subgraphs using NestJS Experience with cloud platforms; AWS suite of services is a plus. Solid understanding of Platform engineering tools, processes and DevOps principles Experience with Content and Document Management systems integrations Familiarity with AI/ML concepts and technologies. Experience with testing frameworks, tools and methodologies. Excellent problem-solving, debugging and communication skills. Ability to work independently and as part of a team. Experience with Agile development methodologies. Strong communication and collaboration skills within a team environment Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus. Experience with modeling and implementing NLP search capabilities is a plus Vendor management experience Drive compliance with all defined company technology standards and processes, and provides input for improvements to the appropriate process owners as needed. Maintain a proper balance between business and operational risk. Core Work Activities Serve as a technical subject matter expert for Global Lodging Products Platform (GLPP) and Corporate Systems products and services Design, develop, and maintain scalable and high-performance web applications using React and TypeScript. Develop and maintain efficient and well-structured code. Design and implement database schemas and optimize queries for performance. Collaborate with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality software solutions. Provide technical leadership and mentorship to engineering team members. Lead Peer Design Reviews and Design Thinking sessions related to GLPP and Corporate Systems Conduct code reviews to ensure code quality and maintainability. Troubleshoot and resolve complex technical issues. Stay up-to-date with the latest web development trends and technologies. Contribute to the improvement of development processes and best practices. Technical Leadership Lead and mentor a team of engineers, and peers as appropriate. Participate in the evaluation and selection of GLPP and Corporate Systems products and services Provides financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested Make technical decisions and provide guidance on best practices. Collaborate with product managers and other stakeholders in discovery and definition of requirements. Ensure the quality and timely delivery of product features. Provide technology strategy feedback where appropriate Apply knowledge/judgment to achieve business goals. Foresee, identify, and resolve problems. Keeps up-to-date technically and applies new knowledge to job. Perform other reasonable duties as required for this position. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Coordinate and optimize project workflows, manage project platforms and data, and support process standardization across studios. | Bachelor's degree in business or related field, 1-3 years of relevant experience, proficiency in Microsoft 365, Salesforce, and project management skills. | This is a temporary job. The Senior Project Coordinator within Design Ops plays a critical role in operationalizing project delivery across Global Design US + Canada by implementing standardized processes, driving consistency, and supporting project teams with scalable, data-informed tools. This role partners closely with studio leaders and cross-functional teams to ensure seamless coordination, enabling efficient execution while enhancing project quality and alignment across studios. The Senior Project Coordinator serves as a process advocate, leveraging systems and reporting platforms to optimize workflows, champion accountability, and elevate the overall experience for project teams, owners, and external partners. CANDIDATE PROFILE Education and Experience Preferred 4-year undergraduate degree in business or related discipline 1-3 years relevant experience CORE WORK ACTIVITIES Manages key operational workflows (e.g., HDC process, renovation compliance) and ensures consistency across studios. Manages project platforms and databases (e.g., Oasis, Lobo), maintaining data integrity and generating actionable reports to support decision-making and project portfolio management. Develops, updates, and oversees dashboards and milestone tracking tools to streamline reporting and improve visibility. Drives adoption of standardized process, project tracking protocols, and studio tools across teams. Champions process improvement initiatives, using data insights to identify pain points and recommend scalable solutions. Partners with studio leaders to facilitate and prepare for process and performance meetings (e.g., Oasis milestone reviews). Provides ongoing training of team members on DesignOps tools, systems, and processes. Influences accountability at all levels, including peers and senior leaders, through clear communication and partnership. Coordinates logistics and planning for Owner and project meetings with a high standard of hospitality. Acts as a connector across studios, helping identify gaps, share best practices, and ensure alignment as project volumes grow. Key Skills/Requirements: Proficient using Microsoft 365 suite of programs Experience using Salesforce Exceptional oral and written communications skills / excellent interpersonal skills. Strong project management skills Manages multiple projects and competing priorities. Ability to challenge the status quo, explores new territories, and is resourceful At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Support and execute the Command Center communications strategy, manage content creation and distribution, and coordinate with stakeholders during deployment and crisis situations. | 5+ years in communications or related field, experience managing global communication channels, crisis communication skills, strong written and oral communication, ability to work off-hours for 24/7 support. | This is a temporary position. Hybrid – 1-3 days in office. JOB SUMMARY The Senior Manager, Command Center Communications will be responsible for the execution of Command Center communications strategy in support of Marriott’s digital and technology transformation. As an integral part of the Business Transformation Office’s (BTO) Change Management, Communications team, the Senior Manager, Command Center Communications’ primary focus will be to support the communication strategy for The Power of M Command Center, including – but not limited to – creating communication templates, managing review and approval processes, tracking known issues and coordinating with program and continent communication leads and other engaged disciplines (e.g., Deployment, Learning). The Senior Manager, Command Center Communications will leverage the BTO Communication tools and platforms to ensure the timely flow of key information from the Command Center to hotels in the Launch phase of their deployment journey and will be a critical business partner to project, initiative and discipline leaders. This position will regularly interact with senior BTO leaders and will liaise frequently with key stakeholders across the program. The core accountabilities for this position are: • Continually monitor and improve the effectiveness (e.g., distribution, content management, readability) of Command Center communications • Assist with Command Center Communications content creation, review, approval and distribution processes • Manage processes and templates to assist Command Center staff in creating and delivering content during off-hours • Support the Director, Command Center Communications, and Command Center leaders to ensure critical items and/or issues are communicated to impacted hotels rapidly and effectively • Represent the BTO Communications team in key meetings where needed (e.g., run of show, deployment touchpoints) • Partner with the BTO Communications leads to share issues being addressed by Command Center communications and ensure they are accounted for in future deployment communications as appropriate • Participate in after-hours coverage when needed to enable 24/7 global command center communications support during active cutover windows CANDIDATE PROFILE Education and Experience • 5+ years’ experience in communications, ideally in a fast-paced, reactive environment, demonstrating a pattern of exceptional performance AND 4-year degree from an accredited university in Communications or related major • OR 6+ years of total relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance • Experience managing global communications vehicles, including editorial oversight and content management for websites and email distribution • Experience developing command center, issue triage and/or crisis communications or demonstrated ability to quickly adapt, develop and deliver upon communication needs • Possess exceptional written and oral communication skills; able to develop clear, concise and logically written business communications as well as deliver recommendations effectively to key stakeholders and demanding audiences • Strong personal leadership, organizational, relationship-building and negotiation skills • Self-starter with confidence, enthusiasm and strong customer service orientation • Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity • Ability and willingness to provide off-hours support to enable 24/7 global command center communications during cutover windows • Experience with transformational change management including large-scale, global systems deployment a plus CORE WORK ACTIVITIES Managing Work, Projects and Policies • Assists in execution of overall Command Center communications strategy, ensuring implementations are consistent in processes, tools and services provided to customers with the overall BTO change management and communication strategy • Partners with Command Center staff and key stakeholders to sustain a comprehensive global operations-facing communications strategy • Identifies appropriate and timely ways to respond to key issues reported to Command Center via established communication channels and opportunities to mitigate issues in future deployment waves • Tracks updates on issues with subject matter experts to ensure hotel teams are kept up to date • Reviews all communications to ensure they fit within the existing BTO communications strategy and style guide • Builds relationships across Marriott, including global program, initiative and discipline team leaders and continent communications partners Additional Responsibilities • Provides information to supervisors, coworkers and leaders in a timely manner • Manages time effectively and juggles multiple projects • Presents ideas, expectations and information in a concise, organized manner • Uses problem solving and project management skills in decision making and follow up • Performs other reasonable duties as assigned by manager MANAGEMENT COMPETENCIES Leadership • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods • Problem Solving and Decision Making - Identifies and understands issues, problems and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems and chooses a course of action • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values Managing Execution • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed Building Relationships • Coworker Relationships - Interacts with others in a way that builds openness, trust and confidence in the pursuit of organizational goals and lasting relationships • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential Generating Talent and Organizational Capability • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives Learning and Applying Professional Expertise • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges • Basic Competencies - Fundamental competencies required for accomplishing basic work activities: • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers) • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences • Reading Comprehension - Understands written sentences and paragraphs in work-related documents At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Designing commerce-focused mobile app experiences for iOS and Android, focusing on conversion and usability, collaborating with cross-functional teams. | 5+ years in digital product design, experience designing for iOS and Android, strong portfolio showcasing transactional and conversion-focused design, knowledge of usability best practices. | This is a temporary position. Remote – local to MI office preferred. JOB SUMMARY With every journey, travel has the power to shape us and our world. Begin your journey at Marriott International, voted 24 years in a row as one of Fortune’s 100 Best Companies to Work For®, as a Sr. Designer, Mobile Apps. Join our high-energy and talented User Experience & Design team creating best-in-class digital app experiences for one of the most recognized hospitality companies in the world. This role is responsible for designing commerce-focused app products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design. They will contribute to digital experiences that deliver on both revenue conversion and emotional engagement to support business outcomes. Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers. This position requires the ability to produce design as an individual contributor and provide direction to internal and external designers. A strong portfolio is critical. Your portfolio should showcase experience designing for iOS and Android with a focus on transactional experiences, particularly highlighting conversion optimization efforts, simplicity and ease-of-use. CANDIDATE PROFILE Education and Experience · 5+ years of relevant experience in digital product design · 4-year undergraduate degree, with bachelor’s degree in relevant discipline · Experience in multiple of the following user experience disciplines: interaction design and visual design · Experience designing for iOS and Android devices · Strong grounding in general usability and transactional design best practices · Proven experience with commerce checkout processes including understanding of best practices for displaying product and pricing · Well versed in industry best practices for increasing search rate and step conversion · Strong grounding in search forms, search results, general usability and transactional design best practices · Proven experience delivering concepts, user journeys, prototypes, etc. across platforms (desktop, mobile web, app, etc.) You’re exactly who we’re looking for if you: • Champion conversion techniques while balancing an elevated user experience • Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality) • Communicate through compelling visuals and deliverables • Demonstrate self-confidence, energy, and enthusiasm in leading and influencing teams • Showcase strong presentation, negotiation, and persuasion skills • Thrive in a fast-paced environment, with the ability to simultaneously manage multiple projects • Experience collaborating with User Research and conducting user testing At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Supporting M&A initiatives through strategic planning, stakeholder engagement, and project execution within a cross-functional team. | Bachelor's degree in Business or related field, 6+ years in program management or consulting, experience with cross-functional teams, and strategic business analysis. | Job Summary The Director, Program Management Office (PMO) – Growth Initiatives (M&A) is responsible for driving the planning and execution of M&A workstreams that support Marriott’s strategic growth objectives. This position is part of the Business Transformation Office (BTO), which enables and accelerates organizational transformation through strategic planning, program management, change management, experience and business process design, and deployment. The Director will partner closely with leaders in Global Technology, Global Digital, Lodging Products, Revenue Management, Marriott Continent Operations, and external consulting partners to ensure seamless integration and value realization from M&A activities. Success in this role requires strong critical thinking skills, attention to detail, comfort with ambiguity, and a proven ability to manage multiple work efforts simultaneously. Key responsibilities include: • Partnering with Global Technology, Global Digital, Lodging Products, Revenue Management, Business Transformation Office, and Marriott Continent Operations to provide strategy, coordination, and execution support for M&A initiatives. • Supporting the Senior Director, PMO – Growth Initiatives (M&A) to manage key connection points and interdependencies across these functions. • Coordinating contributions into central program deliverables such as integrated project plans, risk management frameworks, and contingency plans. • Coordinating and partnering with third-party vendors to ensure milestones are met, deliverables are of high quality, and program remains on budget. • Designing and facilitating M&A-specific and cross-functional forums and processes to engage senior leaders and gain buy-in on critical business decisions. • Leading stakeholder management and coordination to ensure M&A perspectives are incorporated into broader organizational decision-making. • Tracking and managing resource and budget requests for M&A workstreams. • Providing M&A inputs and support to execute against change management, communications, and training plans related to integration activities. Candidate Profile Required Qualifications • Education: Bachelor’s degree in Business Administration, Hospitality Management, Technology, or related field. • Six or more years of work experience in program management, consulting, or business analytics, demonstrating progressive career growth and a pattern of exceptional performance. • Proven track record consulting to business leaders and designing, developing, and implementing high-impact solutions in large, complex organizations. • Demonstrated experience working with and influencing cross-functional work teams in a matrix organization. • Experience evaluating business trends and successfully implementing new business programs and strategies that enhance multi-unit business performance. Preferred Qualifications • Expertise in M&A lifecycle management (due diligence, integration planning, post-close optimization) preferred. • Lodging/hospitality industry experience across multiple brands and disciplines preferred. • Experience in cross-functional leadership and stakeholder management preferred. • MBA and/or prior consulting experience preferred. Core Work Activities • Collaborate with cross-functional teams from Global Technology, Digital, Lodging Products, Revenue Management, Continent Operations, and other departments to plan and implement M&A initiatives with minimal oversight. • Plan and implement identified initiatives with minimal oversight. • Partner with cross-discipline teams and leaders to meet project objectives and goals on time and on budget. • Support transformational projects working across functions and disciplines to meet objectives. • Guide ongoing financial and business analysis to support strategic decision making. • Deliver presentations related to strategic roadmap development, project execution, and management to senior management and other key stakeholders. • Build effective relationships with all internal and external stakeholders. • Ensure decision-making that balances the needs of various stakeholder groups and promotes the long-term viability of the business. • Lead initiatives to drive change across the organization, acting as a project leader and day-to-day project decision maker. • Accountable for delivering the results of the project • Provide content guidance to the project • Participate in review cycles at key milestones & provide go/no-go decision • Actively participate in strategy sessions • Contribute to strategy development • Ensure appropriate sponsorship and resourcing • Establish key milestones and approval roles • Ensure timely delivery against milestones • Develop actionable recommendations and responses to program needs to optimize performance and drive growth and profitability. • Identify emerging business opportunities and risks to determine strategic implications, provide feedback to key stakeholders, and take a leadership role in the decision-making process. • Ensure deployment planning includes all tools, information, and resources necessary to set properties up for a successful launch. • Maintain transparency throughout integration, facilitate regular check-ins, and establish property-level or business-unit support channels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Drive strategy and execution for digital commerce products, collaborate with cross-functional teams, analyze performance data, and define product roadmaps. | Requires 5+ years in digital products/technology, 4+ years in product management, and eCommerce experience; familiarity with Agile/Scrum and technical concepts. | This is a temporary position. JOB SUMMARY As a senior product manager on the Marriott.com Groups Product team, you will join a top-notch team proudly serving as digital concierges at the “World’s Favorite Travel Company” for millions of customers in over 30 languages worldwide. In this critical role, you will be responsible for driving the strategy and execution for a suite of group commerce products that span discovery and search, lead generation, booking fulfillment and payment support, which are used by our guests, planners and associates worldwide. Marriott’s Group Digital Products are critical tools for hotels to drive profitable revenue and enable operational efficiencies for managing group reservations for corporate events, weddings, and other group travel functions. You will partner with internal and external experts to evolve a portfolio of Group products and drive product features that generate both customer and business value. The ideal candidate will be skilled at creating detailed product documentation, analyzing performance data and user feedback to extract insights, and guiding the daily activities of our cross-functional team to ensure a high-quality product. We value candidates that are passionate about user experience and relentlessly push to understand global customer needs via a test-and-learn approach. CANDIDATE PROFILE Required Education and Experience · Undergraduate degree in Computer Science, Marketing, Business Administration, Hotel and Restaurant Management, related major, or equivalent experience/education · 5+ years’ experience in digital products/technology, sales and marketing, management operations, or related professional area · 4+ years’ product management experience · 1+ years’ eCommerce experience Preferred Qualifications · Experience in working an Agile/Scrum software development environment · Ability to produce artifacts such as product requirements documents, epics, and user stories that are actionable and clear for cross-functional team members; · Experience distilling a high-level product roadmap into an actionable delivery schedule that drives incremental value in pursuit of a broader goal; · Ability to clearly articulate a product vision, business objective, or status update to peers and leaders alike; · Ability to use strong critical thinking and problem-solving skills to brainstorm solutions with different functions and explain the pros and cons of each option; · Strong ability to synthesize insights such as competitive analysis, product performance data, or user research to identify opportunities that inform the product roadmap; · Experience with Adobe Suite, including Adobe Analytics, Adobe Experience Manager and Adobe Target · Digital product experience driving successful business outcomes for commerce or content products in any industry, with preference for travel and hospitality at a global scale; · Experience creating features or products that address the diverse needs of global customers; · General understanding of technical concepts, including, but not limited to how APIs and data tables might be leveraged to build new features or products; · Ability to define and manage KPIs used to make data driven decisions and requirements · Ability to prioritize and communicate efforts to leadership and cross functional teams and ensure they get completed in an order that drives the most value for the customer and the company. · Ability to identify new opportunities to drive better customer experiences and incremental revenue CORE WORK ACTIVITIES · Collaborate with design, engineering, and line-of-business teams as a cross-functional leader to define and drive execution of product roadmap · Produce artifacts such as epics and user stories that support execution of product roadmap, · Combine data analytics, product metrics, user experience research, competitive and market analysis, and company goals to inform prioritization of product initiatives; · Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term; · Create concise, compelling content and business cases to present and sell concepts through to senior management; · Define product initiatives for new features and optimizations of existing ones; incorporate into product roadmaps; · Define A/B and/or multi-variate tests to validate new ideas and features · Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs. Identify market opportunities and define product strategy to reflect those; · Lead cross-functional team across multiple scrum teams, environments teams, QA, designers, and content editorial for on-time delivery; · Perform User Acceptance testing per release requirements; · Coordinate backlog for defect resolution. Provide clear vision and scope documentation, use cases, workflows, wireframes, product requirements to support development. MANAGEMENT COMPETENCIES Leadership · Adaptability – Maintains performance level under pressure or when experiencing changes or challenges in the workplace. · Communication – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. · Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. · Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. · Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes. Managing Execution · Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. · Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes. · Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. · Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships · Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. · Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. · Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. The pay range for this position is $52.06 to $85.14 per hour. FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Leading M&A workstreams, coordinating cross-functional teams, managing stakeholder relationships, and supporting organizational transformation. | Bachelor's degree, 6+ years in program management or consulting, experience in large organizations, preferably in hospitality or M&A. | Job Summary The Director, Program Management Office (PMO) – Growth Initiatives (M&A) is responsible for driving the planning and execution of M&A workstreams that support Marriott’s strategic growth objectives. This position is part of the Business Transformation Office (BTO), which enables and accelerates organizational transformation through strategic planning, program management, change management, experience and business process design, and deployment. The Director will partner closely with leaders in Global Technology, Global Digital, Lodging Products, Revenue Management, Marriott Continent Operations, and external consulting partners to ensure seamless integration and value realization from M&A activities. Success in this role requires strong critical thinking skills, attention to detail, comfort with ambiguity, and a proven ability to manage multiple work efforts simultaneously. Key responsibilities include: • Partnering with Global Technology, Global Digital, Lodging Products, Revenue Management, Business Transformation Office, and Marriott Continent Operations to provide strategy, coordination, and execution support for M&A initiatives. • Supporting the Senior Director, PMO – Growth Initiatives (M&A) to manage key connection points and interdependencies across these functions. • Coordinating contributions into central program deliverables such as integrated project plans, risk management frameworks, and contingency plans. • Coordinating and partnering with third-party vendors to ensure milestones are met, deliverables are of high quality, and program remains on budget. • Designing and facilitating M&A-specific and cross-functional forums and processes to engage senior leaders and gain buy-in on critical business decisions. • Leading stakeholder management and coordination to ensure M&A perspectives are incorporated into broader organizational decision-making. • Tracking and managing resource and budget requests for M&A workstreams. • Providing M&A inputs and support to execute against change management, communications, and training plans related to integration activities. Candidate Profile Required Qualifications • Education: Bachelor’s degree in Business Administration, Hospitality Management, Technology, or related field. • Six or more years of work experience in program management, consulting, or business analytics, demonstrating progressive career growth and a pattern of exceptional performance. • Proven track record consulting to business leaders and designing, developing, and implementing high-impact solutions in large, complex organizations. • Demonstrated experience working with and influencing cross-functional work teams in a matrix organization. • Experience evaluating business trends and successfully implementing new business programs and strategies that enhance multi-unit business performance. Preferred Qualifications • Expertise in M&A lifecycle management (due diligence, integration planning, post-close optimization) preferred. • Lodging/hospitality industry experience across multiple brands and disciplines preferred. • Experience in cross-functional leadership and stakeholder management preferred. • MBA and/or prior consulting experience preferred. Core Work Activities • Collaborate with cross-functional teams from Global Technology, Digital, Lodging Products, Revenue Management, Continent Operations, and other departments to plan and implement M&A initiatives with minimal oversight. • Plan and implement identified initiatives with minimal oversight. • Partner with cross-discipline teams and leaders to meet project objectives and goals on time and on budget. • Support transformational projects working across functions and disciplines to meet objectives. • Guide ongoing financial and business analysis to support strategic decision making. • Deliver presentations related to strategic roadmap development, project execution, and management to senior management and other key stakeholders. • Build effective relationships with all internal and external stakeholders. • Ensure decision-making that balances the needs of various stakeholder groups and promotes the long-term viability of the business. • Lead initiatives to drive change across the organization, acting as a project leader and day-to-day project decision maker. • Accountable for delivering the results of the project • Provide content guidance to the project • Participate in review cycles at key milestones & provide go/no-go decision • Actively participate in strategy sessions • Contribute to strategy development • Ensure appropriate sponsorship and resourcing • Establish key milestones and approval roles • Ensure timely delivery against milestones • Develop actionable recommendations and responses to program needs to optimize performance and drive growth and profitability. • Identify emerging business opportunities and risks to determine strategic implications, provide feedback to key stakeholders, and take a leadership role in the decision-making process. • Ensure deployment planning includes all tools, information, and resources necessary to set properties up for a successful launch. • Maintain transparency throughout integration, facilitate regular check-ins, and establish property-level or business-unit support channels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Owns and manages enterprise Microsoft 365 Copilot and related AI productivity services, ensuring security, compliance, reliability, and adoption. | Requires 8+ years enterprise systems engineering experience, deep knowledge of Microsoft 365 security, scripting, and operational practices, with leadership in large-scale IT initiatives. | This is a temporary position. JOB SUMMARY Reporting to the Director – Technology Workplace Products, the Senior Systems Engineer for M365 AI Powered Productivity leads the development and integration for Marriott's AI-powered copilots across our productivity suite. This role will be at the forefront of transforming how users interact with software— understanding user needs, security requirements, and organizational priorities to deliver valuable solutions at enterprise scale. Working collaboratively with cross-functional teams to design, implement, and optimize copilots that are fast and helpful. This role operates within an agile framework, requiring both strategic thinking and hands-on engagement with delivery teams. The Senior Systems Engineer owns the engineering, security, and operational reliability of Microsoft 365 Copilot and related AI productivity capabilities at enterprise scale. You will configure and automate the platform, integrate identity and data controls, enforce Responsible AI guardrails, and drive measurable adoption and value realization—partnering with the Platform Owner, Technical Lead, AI Studio, Security (GIS), and Identity teams. CORE RESPONSIBILITIES Platform Engineering & Configuration · Own M365 Copilot tenant settings, Graph permissions, feature flags, and license provisioning automation consistent with intake/approval via AI Studio and the assignment cadence. Build/maintain ServiceNow flows and Entra group patterns (incl. SCIM) to minimize drift. · Implement audit/telemetry, change controls, and secure defaults (sharing boundaries, external access, logging). Data Access, Grounding & Connectors · Ensure high?quality grounding by validating content sources (SharePoint/OneDrive/Teams) and search/index coverage; govern Copilot?specific DLP locations and label?based restrictions to keep generation aligned with sensitivity labels. · Govern connectors/permissions so Copilot only uses data users are already authorized to view. Security, Compliance & Responsible AI · Operationalize Acceptable Use and data?access incident escalation (Copilot Data Access Issue process); drive 90?day policy reviews with GIS and AI Studio. · Integrate Purview DLP/IP with Copilot (simulation, alerting, label?based exclusions); partner with DLP admins to tune signal?to?noise. · Enforce organizational standards on allowed data classes (e.g., highly confidential prohibitions) and EDP browser guidance for Copilot Chat. Reliability Engineering (SRE) & Operations · Define SLIs/SLOs (latency, completion/grounding coverage), build runbooks/On-Call, and lead incident/problem management with post?incident learnings. Integrate enterprise tools with ServiceNow as appropriate. · Plan capacity and manage dependencies with Identity, Network, and Content Platforms. Extensibility & Copilot Studio Guardrails · Implement Studio governance (environment roles, DLP boundaries, publishing controls to Teams), code reviews for prompts/skills/data sources, and promote DTAP model (Development, Testing, Acceptance, Production) discipline. · Operationalize Copilot Studio analytics and usage insights for makers. Adoption, Enablement & Support Model · Run the Champions community; publish onboarding and app?specific “how?to” patterns (Word/Excel/PowerPoint/Outlook/Teams/OneNote/Loop) and secure Copilot Chat access steps. · Partner with AI Studio on intake/comms; publish weekly provisioning and change notes. SUCCESS MEASURES (KPIS) · Adoption & engagement: active users, cohort coverage, feature mix. · Value realization: time?saved benchmarks (e.g., pilot insights of multi?hour weekly savings) and scenario outcomes by business unit. · Safety & compliance: DLP signal quality, label coverage, exception rate, audit completeness. · Reliability: user?perceived latency, completion rate, grounding coverage, MTTR. CANDIDATE PROFILE Required: · Undergraduate degree in engineering or computer science discipline and/or equivalent experience/certification. · 8+ years enterprise systems engineering; 3+ years with Microsoft 365 admin/Entra ID; proven scripting/automation (PowerShell/Graph). · Hands on with Purview DLP/IP (label taxonomy, policy simulation/alerting) and M365 security/compliance centers. · Experience operating services with SRE practices (SLIs/SLOs, runbooks, incident/problem management). · Familiarity with Copilot architecture (Graph grounding, app embeddings) and enterprise EDP practices for Copilot Chat. · Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment. · Demonstrated experience with Agile, user-centered design, design thinking, heuristic analysis, and Riskiest Assumption Testing methods. · Demonstrated experience with integrating emerging technology into a large, global business using both on premise and cloud infrastructure. · Strong attention to detail with an ability to operate effectively across multiple priorities. · Demonstrated ability to perform independently as a member of a team and through cross functional initiatives. · Experience in researching emerging technologies and trends, standards, and products. · Excellent verbal and written communication skills. · Demonstrated experience in solving complex problems. Preferred: · Any of the following Microsoft Certifications o Microsoft Certified Azure Security Engineer o Microsoft Certified Information Protection Administrator o Microsoft Certified Security Operations Analyst · Exposure to LLMs, RAG, and orchestration frameworks; experience integrating APIs/datastores to build intelligent workflows aligned to Copilot. · Identity lifecycle automation (e.g., SCIM, ServiceNow flows), Power Platform governance, and Teams app publishing controls. · Demonstrated success leading large-scale information technology initiatives/transformations. · Ability to interact with Information Security teams and recommend best approaches for overall corporate security stance in alignment with industry best practices. · In depth knowledge and implementation experience of Microsoft 365 security tooling. · Provide security program support that includes strategy, policy, and standards support within Microsoft 365. · Strong understanding of emerging tools, software, applications, and systems within the Microsoft ecosystem. · Experience in both the creation and deployment of Security awareness programs and training, specifically within the Microsoft Ecosystem. · Demonstrated experience with Design Thinking. · Demonstrated experience with SAFe Agile. MANAGING PROJECTS AND PRIORITIES · Thinks creatively and practically to develop, execute, and implement new project plans. · Generates and provides accurate and timely results in the form of reports, presentations, etc. · Plans, develops, implements, and evaluates the quality of operations. DELIVERING ON THE NEEDS OF KEY STAKEHOLDERS · Understands and meets the needs of key stakeholders. · Communicates concepts in a clear and persuasive manner that is easy to understand. · Demonstrates an understanding of business priorities. · Supports achievement of performance goals, budget goals, team goals, etc. PROVIDING TECHNICAL SUPPORT AND CONSULTATION · Provides recommendations to improve the effectiveness of processes and programs. · Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes. · Demonstrates advanced knowledge of function-specific procedures. · Applies knowledge/judgment to achieve business goals. · Foresees, identifies, and resolves problems. · Keeps up-to-date technically and applies new knowledge to job. · Performs other reasonable duties as required for this position. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Support the integration and strategic development of outdoor hospitality offerings, leveraging industry knowledge to enhance performance and guest experience. | Experience in outdoor hospitality, lodging operations, franchise management, and developing operational programs with strong stakeholder influence skills. | This is a temporary position. The FLEX Director, Postcards will support the integration of the Postcard Cabins brand within the broader outdoor-focused collection, collaborating with cross-functional teams to enhance Marriott’s offerings in outdoor travel. The role will leverage deep industry knowledge in outdoor hospitality to inform strategic and operational decisions across property management, guest experience, and commercial and brand marketing. Drawing from a strong background in the outdoor/lifestyle lodging sector, the resource will share best practices and innovative approaches to elevate performance and drive differentiation. This role also plays a key part in developing tailored playbooks, toolkits, and training materials that address the unique challenges and opportunities of outdoor hospitality environments. CANDIDATE PROFILE Education and Experience Required • Experience in Outdoor hospitality segment. • Broad Lodging Industry experience to include development, operations, and franchising. Demonstrated experience in outdoor hospitality, operations, and guest experience leadership. • Proven track record of implementing operations initiatives and programs with sustained performance and leading complex operations with positive performance in balanced scorecard results. • Knowledge of owner relations and financial responsibilities to owners • Strong analytical and strategic thinking skills, with the ability to translate insights into actionable recommendations. • Track record of putting in place strong systems and processes to effectively implement and execute multiple programs. • Some travel required • Excellent communication and collaboration skills, with the ability to influence and engage diverse stakeholders. Preferred • Executive Committee experience preferred. Multiple Department Head experience. • Experience developing and implementing new concepts. • Bachelor’s degree in hospitality, Business management or 10 years of relevant industry experience CORE WORK ACTIVITIES • Partners closely with cross-functional teams—including Operations & Training, Revenue Management, Lodging Product, Franchisees, and Franchise Management Companies—to align strategic initiatives, share best practices, and drive adoption across the Outdoor Collection. • Provide valuable feedback to Marriott International on high impact focus areas for the franchise community and champion performance optimization through innovative approaches and proven methods. • Influences internal and external stakeholders to ensure seamless brand integration and long-term success. • Stay current and benchmarks for relevant competitive intelligence on industry, competitor, and economic trends to identify business opportunities or risks. • Develop appropriate metrics to identify and provide actionable recommendations for cabin operations, and commercial strategy in alignment with brand standards and deliver on high-quality, nature-immersive guest expectations. • Act as a business partner to the hotel stakeholders and provide technical and business expertise to assist cabins in achieving optimum performance in operations and initiative scorecard goals. • Uncovers areas where Marriott Topline tools and resources are underutilized by franchise management companies or where adjustment may be needed, potentially leading to missed revenue opportunity; navigates Marriott’s internal organization to pair need with solution. • Influences alignment on revenue maximization strategies, influences decisiveness with revenue management decision makers in management companies. Makes and implements recommendations for increasing effectiveness and change of strategies. • Approaches portfolio/account reviews and interactions with franchise revenue management leaders as an opportunity to impart critical thinking acumen; shares best practices for maximizing revenue. • Evaluate cabin performance during ramp-up by analyzing key metrics such as occupancy, ADR, RevPAR, and guest satisfaction; identify trends and root causes of underperformance to inform corrective actions and unique factors relevant to the outdoor portfolio. • Guide the creation of playbooks, toolkits, and training materials tailored to the unique needs of outdoor accommodations, ensuring staff are equipped to deliver outstanding service and operational results. • Perform other duties as business demands. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage daily kitchen operations, lead staff, ensure food quality and safety, and maintain customer satisfaction. | High school diploma or GED, 2-4 years of experience in culinary or food service, and leadership skills. | JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. • Assists Executive Chef with all kitchen operations and preparation. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. • Assists in determining how food should be presented and creates decorative food displays. • Maintains purchasing, receiving and food storage standards. • Ensures compliance with food handling and sanitation standards. • Performs all duties of kitchen managers and employees as necessary. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with all applicable laws and regulations. • Follows proper handling and right temperature of all food products. • Operates and maintains all department equipment and reports malfunctions. • Checks the quality of raw and cooked food products to ensure that standards are met. Leading Kitchen Operations • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Maintains the productivity level of employees. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures property policies are administered fairly and consistently. • Communicates performance expectations in accordance with job descriptions for each position. • Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. Maintaining Culinary Goals • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. • Trains employees in safety procedures. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Participates in the employee performance appraisal process, providing feedback as needed. • Brings issues to the attention of the department manager and Human Resources as necessary. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Lead procurement strategies and manage supplier relationships within the food service category to optimize costs and ensure supply chain stability. | Requires 7+ years of procurement experience in food/beverage categories, strong project management, and strategic sourcing skills. | JOB SUMMARY The Senior Manager, Category Management – Food Service & Direct Beverage is a key member of the US/CN Procurement team, responsible for driving best-in-class category management and strategic sourcing specifically within the food service category. This leader will partner with culinary, brand, and operations to continuously curate a beverage procurement strategy in service of customer experience, enterprise partnership, and operator profitability. Reporting to the Senior Director, Procurement, this role ensures adherence to Marriott’s procurement policies and processes, serves as a point of escalation for beverage-related sourcing issues, and delivers effective communications across all levels, including executive leadership. The Senior Manager leads cross-functional teams on food service procurement initiatives and projects, partnering closely with corporate, continent, and discipline leaders to develop and execute strategies that enhance supplier governance, promote responsible sourcing, and support financial sustainability in food and beverage operations. The ideal candidate will bring deep expertise in food service category management, strategic sourcing, risk mitigation, and regulatory compliance, and demonstrate strong stakeholder engagement skills within a geographically dispersed and highly matrixed environment. CANDIDATE PROFILE Education and Experience Required • 4-year bachelor's degree from an accredited university in Business Administration, Finance, Hotel Management, or related sector. • 7+ years of procurement experience. Deep technical knowledge of category management and strategic sourcing in beverage manufacturing & distribution categories (CSD, coffee, water, etc.) • Excellent project/program management skills and ability to independently manage multiple projects simultaneously • Demonstrated ability to create strategy and implement change while working in a geographically dispersed team in a highly matrixed cross-discipline environment. • Strong analytical skills for planning, estimating, budgeting, and monitoring program/project work. • Ability to travel up to 25% Preferred • Graduate/post graduate degree • Strong verbal and written communication skills with the ability to articulate complex ideas in easy-to-understand business terms CORE WORK ACTIVITIES • Act as a procurement business partner to business disciplines, providing guidance on category management, strategic sourcing, policy and risk management. • Establish, continuously refine, and implement category management and sourcing strategies for beverage categories, ensuring alignment with discipline partners and company objectives. • Stay abreast of demand patterns and category spend in beverage, cost benchmarks, and business trends to identify potential suppliers, advise on competitive dynamics, and proactively work with stakeholders to modify strategies to meet enterprise-wide requirements, manage risk and optimize costs. • Identify and develop strategies to mitigate potential risks within the supply chain for assigned categories, ensuring business continuity and stability. • Manage and optimize supplier relationships, ensuring quality and cost-effectiveness. • Recommend new sourcing strategies, process improvements, and supplier relationships for food service categories. • Create timelines and organize teams to implement sourcing strategies and initiatives. • Provide thought leadership and end-to-end ownership of sourcing events for major initiatives. • Develop effective internal tracking mechanisms and measurements to monitor the competitive bidding process for beverage suppliers. • Leverage strong analytical and communication skills to manage all aspects of competitive bids, including analyzing and scoring multiple proposals, creating corresponding business cases (including financial reports), and presenting clear and concise summaries of recommended options. • Utilize training programs and awareness initiatives to ensure procurement teams and stakeholders understand and adhere to policies and governance frameworks. • Consistently utilize governance mechanisms for supplier onboarding, performance management, and contract compliance. • Work collaboratively with cross-functional teams across the enterprise and within Global Procurement to achieve shared goals. • Ensure procurement strategies align with corporate sustainability goals, ethical sourcing standards, and supplier diversity initiatives. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Assist in food preparation, maintain cleanliness, and support kitchen operations. | High school diploma or G.E.D., at least 1 year of related work experience, no supervisory experience required. | POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Providing excellent guest service, processing transactions, maintaining a clean and safe environment, and assisting guests throughout their stay. | High school diploma or G.E.D., no prior experience required, no supervisory or certifications needed. | POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.03847 PTO balance for every hour worked and be eligible to receive minimum of 7 holidays annually. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Manage and develop client accounts, negotiate contracts, and drive sales growth within the hospitality industry. | High school diploma or equivalent, 2+ years in sales or related field, strong communication and negotiation skills. | JOB SUMMARY The Sales Manager, National Group Sales, Continent organization Provide dedicated account management for a designated portfolio of National Accounts in order to gain penetration and maximize catering business, room nights and revenue. The Account Manager is responsible for optimizing Marriott’s share of meetings/extended stay business from a designated portfolio of National Accounts to verify implementation and execution of sales strategies to increase sales. Works in partnership with the Global Sales team in implementing and executing sales strategies to meet the company’s business goals and directives. Position may require specialty knowledge of sports and/or media accounts. Demonstrates excellent sales and negotiating skills to work with customers and align customer preferences with brand needs, understanding of property operations, food and beverage and planning to drive customer loyalty. Possess strong communication skills able to process business correspondence and creates contracts and other related booking documentation requirements. This position’s primary sales function is facilitated via inside sales modes. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 2-year experience in sales and marketing, guest services, front desk, or related professional area. OR • 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management or related major, no work experience. Preferred: • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management. • 2 -5 years-experience selling group business, either at a property or in a sales office • CORE WORK ACTIVITIES Managing Sales Activities • Manage accounts proactively using various technologies to maintain relationships with each account's key buyers and intermediaries. • Assist management with development and implementation of sales strategies within Global Sales Office (GSO) partnered accounts to increase sales. • Manage all aspects of Request for Proposal (RFPs) • Assist management in the analysis of internal/external data for the purpose of selecting properties to be included in the account proposal. • Engage the proper resources to verify timely completion of the RFP. Correspond with properties in a timely manner. • Utilize sales and negotiation skills to close on the business. • Verify proper processes put in place to execute the agreed upon strategy. • Report on and analyze account information and relevant data; identify new business opportunities in their market segment and work with sales partners on creation of solutions. • Work with the sales partners to maximize team-based selling for partnered accounts leading to revenue maximization and customer satisfaction. • Establish and maintain complete and up-to-date information on each account in SFA & ESSIS to verify accurate reporting. This includes a thorough understanding of the account’s needs, buying processes, history, plans, organizational structure and strategies. • Builds and maintains business relationships with key buying influences. • Responds to customer inquiries/requests in a timely manner, dictated by the customer needs. • Responsible for building customer loyalty through interaction and relationship development to influence customer buying. • Focus on ways to improve overall buying processes with emphasis on “ease of doing business” with Marriott. • Qualify each business opportunity and suggests Marriott products which are in line both with customer needs as well as hotel business needs. • Negotiate contract terms and conditions, commitments and customer concern that enhance the sales opportunity and business relationship. • Influence customer decisions that create mutual “wins.” • Negotiate and leverage customer needs acting as liaison between sales team, properties and the customer. • Proactively solicits new and existing accounts and customers through their final disposition. • Collect and analyze key information about the customer’s business and/or operation. • Identify sales opportunities in alignment with Marriott’s business goals. • Ability to articulate to the customer the financial benefits of a proposal that pertains to the customer’s business objectives. Leverage corporate and market resources (e.g., area leadership, group sales, property leadership) to verify account saturation and pull-through of account strategies and selling solutions at the local property level. • Develop strong partnerships with local buyers with the purpose of penetrating and growing market share and driving sales for properties. • Serve the customer by understanding their business. • Monitor, update and communicate lead status with customers and internal sales channels. • Perform consistently in the area of sales, meeting production goals. • Proactively identifies new accounts, new contacts within accounts and opportunities to grow account base and meet production expectations. • Inform leadership of trends, opportunities, market changes as needed. • Performs additional responsibilities as requested by management. • Maintains up-to-date knowledge of Marriott brands, business strategies, pricing strategy and market demands. • Knowledge of various segments and business requirements for each brand. Building Success Relationships • Develop a close working relationship with operations to monitor execution of strategies at the property level. • Establish coordinated sales efforts that are complementary and not duplicative. • Drive customer loyalty through excellent customer service throughout the sales process. • Serve the customer by understanding their needs and recommending appropriate features and services that best meet their needs. • Build and strengthens relationships with existing and new customers to enable future bookings. • Build and maintains strong working relationships with key internal and external stakeholders. • Establish clear expectations for customers and properties throughout the sales process. • Resolve guest issues that arise as a result of the sales process. • Brings issues to the attention of leadership teams as appropriate. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here to learn more. Washington Full-time Management Applicants Only: Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Washington Full-time Non-Management Applicants Only: Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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