Marriott International

Oversee all aspects of event service operations, manage budgets, ensure exceptional customer service, and lead event teams. | Requires 2+ years in event management or related hospitality roles, with a focus on operational oversight and customer satisfaction. | Job Description JOB SUMMARY Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Event Management Operations and Budgets • Works with the management team to develop and implement the business plan and long term strategies for event operations. • Establishes and monitors measurable goals for the department. • Champions all standards, policies and procedures in the Event Operations departments. • Oversees the execution of event logistics for all events. • Oversees the administrative processes associated with the event phase of a function and the associated transitions between all event phases as they relate to the service delivery team. • Ensures function space and corresponding heart of the house areas are cleaned and maintained. • Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. • Participates in MVP audits and level certification for all technicians. • Ensures employees maintain required certification. • Assists with implementation and execution of all event related corporate initiatives and promotions. Managing Profitability • Ensures department is working within budget and adjusts expenditures according to revenues. • Maintains awareness of current trends in event management and integrates into the operation in a timely manner. • Reviews effectiveness of event operations annually and makes appropriate adjustments. Ensuring Exceptional Customer Service • Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Maintains customer satisfaction to insure retention and growth of business through referrals and repeat events. Leading Event Management Teams • Leads execution of activities in Event Operations to support the Event Management strategy. • Leads event management/operations meetings. • Coordinates the Event Operations members of Event Delivery teams. • Works with culinary team to ensure compliance to food handling and sanitation standards. • Works with Human Resources to ensure compliance with all applicable laws and regulations. • Ensures that regular, ongoing communication is happening in all areas of event operations. Maintaining Relationships with Property Stakeholders • Communicates effectively with property departments outside of Event Operations. • Maintains a strong working relationship with guests/clients, vendors and competitors. Conducting Human Resources Activities • Reviews staffing levels to ensure that guest service and operational needs are met. • Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts. • Attends pre-event meetings to understand group needs, set appropriate expectations and gather critical information to communicate to Event Operations Team. • Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures and Local Standard Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. About the Team Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Deliver a memorable guest experience by assisting with check-in/out, addressing guest requests, and maintaining quality standards. | High school diploma or GED with no prior experience or certifications required. | Job Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Lead a global team managing complex contract negotiations, drive best-in-class legal and commercial terms, ensure compliance, and collaborate with cross-functional teams to support procurement strategies. | Requires 15+ years of contract management experience with deep legal and risk management knowledge, ability to manage dispersed teams, and experience with MSA/SOW contracts. | Additional Information Job Number 25147035 Job Category Procurement, Purchasing, and Quality Assurance Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary The Senior Director, Contract Management leads a team responsible for managing complex contracting needs for Marriott’s Global Procurement Department. This role will be responsible for leading a team to drive best-in-class legal and commercial terms for a high volume of complex transactions and projects, while developing and maintaining effective working relationships with senior executives, clients, and vendors. This individual is also responsible for managing the intake process, analysis of workflow, and deployment of resources for contracting events. The Senior Director drives adherence to and communication of Marriott policies and processes, leads responses to external and internal audits, serves as the primary point of escalation for contracting issues, delivers effective communications at all levels (including to executive leadership), and leads cross-functional teams on projects and contracting efforts. As a key member of the Global Procurement team, this leader will partner closely with corporate, continent, and discipline leaders to develop and execute procurement strategies, enhance supplier governance and drive responsible sourcing and financial sustainability. The ideal candidate will possess deep expertise in contract management, risk management and regulatory compliance. This leader must demonstrate exceptional leadership skills and have a proven track record of managing geographically dispersed teams in a highly matrixed environment. This role offers the opportunity to drive and execute category strategies and strategic sourcing and contribute to the success of Marriott’s 30+ brands across 10,000+ hotels in 138+ countries. The global team has a presence in 9 offices worldwide (Eschborn, London, Dubai, Cape Town, Shanghai, Singapore, Mumbai, Bethesda MD, Plantation FL) and over 60 clusters representing 200 associates. This role will maximize Marriott’s global purchasing power of $20B+ while supporting strategic supplier relationships. CANDIDATE PROFILE Required Education and Experience • BA/BS • 15 years of contract management experience • Deep technical knowledge of contracts, including contractual risk management (e.g., limits on liabilities, indemnities, insurance coverage), security clauses, and audit rights • Demonstrated ability to create strategy and implement change while managing a geographically dispersed team in a highly matrixed cross-discipline environment • Experience with MSA/SOW contracts Preferred • Juris Doctor or Masters in Business Administration. • Experience supporting multiple categories on both the vendor and purchaser side (e.g., foodservice distribution, small wares, beverage and technology) • Understanding and ability to stay up to date on changes driven by artificial intelligence • Proven ability to lead and develop a high-performing team. CORE WORK ACTIVITIES • Develops and leads teams through a high volume of complex contract negotiations, leveraging best practices while maintaining a thorough knowledge of all aspects of contracts. • Drives negotiating strategy to achieve best-in-class commercial and legal terms, optimize savings, and mitigate risks. • Accountable for assisting the team with contract interpretation, identification of risk, engagement of SMEs, internal escalations (when appropriate), and ensuring that contracts incorporate requisite legal and business terms. • Proactively drives collaboration and engagement with cross-functional teams including, Finance, Legal, Risk Management, and Business Discipline Partners. • Facilitates timely problem resolution of contractual issues to minimize the impact of service disruptions on the organization. • Drives commercial outcomes by proactively leveraging data and analytics to track and manage workflow. • Responsible for ensuring that executed contracts comply with both external laws/regulations and internal company standards and policies, including, those related to MIP-34. • Implement appropriate controls to ensure suppliers adhere to negotiated terms and provisions; create process to educate stakeholders on contractual levers aimed at reducing cost and minimizing risk. • Implement and create efficiencies in buying, contracting, approval, and execution processes that will enable the Contract Management team to provide expanded enterprise contracting coverage. • Monitor contract performance by supplier, including adherence to Service Levels and KPIs; negotiate and implement improvements to enhance performance. • Deploy an agile support model to procurement through the use of internal and third-party resourcing for contract management. • Attract, develop, train and retain the talent to support the strategic priorities for Contract Management. • Work collaboratively with cross-functional teams across the enterprise and within Global Procurement to achieve shared goals. The salary range for this position is $147,000 to $216,200 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Lead design and delivery of hotel and resort technology solutions ensuring security, scalability, and alignment with business goals while managing teams and vendor relationships. | 8+ years experience in hotel/resort technology ecosystems, technical solution design, project leadership, security compliance, and strong interpersonal and change management skills. | * Relocation Assistance Job Summary Based at the Marriott Vacations Worldwide (MVW) Corporate Office in Orlando, FL, the Resort Technology Delivery Senior Lead plays a critical role in the solution design and delivery of at least one hotel or resort technology applications, products and/or platform technologies y across all brands and/or business lines at all hotel and resort locations across the MVW Enterprise. Resort technology deployments are designed to enable and enhance Owner, guest, and customer experiences by translating product requirements into value delivery in support of achieving strategic Resort Operations business objectives and key results (OKRs). The role is responsible for creating business value by providing solution design and delivery of one or more hotel or resort technology products, platforms, or applications, e.g., PMS, POS, door locks, credit card processing, HSIA/Wi-Fi, guest room entertainment, activity/event booking, staff key management, PBX, emergency management systems, guest texting, and other similar resort technology applications. Oversees solution design and delivery of at least one technical product throughout the application, product, and/or platform life cycles by ensuring product features meet technical systems, security, data privacy, and architecture compliance standards and the implementation of governance, best practices, release management, and product performance optimization. Key Results • Resort Operations technical delivery team members are engaged, motivated, and operating effectively. • Resort Operations technology systems are highly resilient and secure. • Internal and external information security risks are identified, assessed, and mitigated in accordance with the company's risk threshold. Working Relationships • Pod Product Lead • Pod Resort Operations Business Product Owner • Pod members • Global Technology Stakeholders • Resort Operations Business Leaders Expected Contributions • Designs and delivers technology solutions to end users in Partnership with key stakeholders across the MVW Enterprise, e.g., Resort Operations business leaders, product leads, business product owners, change management, and communications representatives. , and other key stakeholders across the MVW enterprise to Actively participates and contributes to the Product and Platform Pods. • Design and deliver technology solutions to end users. • Builds and leads the execution of project plans to design and deliver hotel and resort technical application, product, and platform Partners with key stakeholders to build and lead the execution of project plans to design and deliver hotel and resort technical product and platform solutions. • Leads implementation of hotel and resort product application solutions, customizations, and integrations to meet business needs within established cost parameters. • Partners with technology infrastructure teams supporting resort systems including networks, servers, and databases. • Partners with security and data privacy teams to implement measures protecting guest data and ensuring system safety from cyber threats. • Introduces automation tools and standardizes production platforms to scalability as technical products expand. Ensures reliability and security of the enterprise systems adhering to best practices and compliance standards. • Partners with product lead and business product owner with the goal of identifying opportunities for delivery and implementation process improvements and technical product system enhancements. • Ensures reliability, scalability, and security of Resort Operations technical products adhering to best practices and compliance standards. Continuously improves delivery processes and workflows. • Partners with technical vendors to manage solution delivery and evaluate performance. • Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization. • Stays abreast of new hotel and resort technical application features evaluating applicability to achieving business goals and leading adoption of relevant innovations within the operations ecosystem. • Drives change management initiatives to ensure smooth adoption of new systems and processes across the organization. • Explores new tools, techniques, and methodologies and assesses applicability to MVW Resort Operations. . • Continuously improves delivery processes and workflows. • Performs other related tasks as appropriate. • Actively participates and contributes to the Product and Platform Pods • Ensures reliability, scalability, and security of the enterprise systems adhering to best practices and compliance standards. • Manages vendor relationships, including selection, contract negotiation, and performance evaluation. • Performs other related tasks as appropriate. Candidate Profile Education • Bachelor of Science (BS) degree that is technology based in information technology, engineering, computer science, or statistical/math sciences preferred or equivalent work experience. • Master's degree, e.g., MBA or in Computer Science preferred. Certifications Preferred • Relevant certifications in IT management, project management, or hospitality industry standards. Experience • At least 10 eight years of progressive experience in hotel and resort technical ecosystem is crucial. Possesses an understanding of hotel and resort technical products, architecture, and best practices. • Experience implementing scalable, secure, and integrated IT solution design for hotel and/or resort environments. • Experience designing and delivering hotel and resort technology systems and tools to enable products and on behalf of Owners, guests, and end users. • Experience in solution designing and implementing scalable, secure, and integrated IT solution design for Resort Operations environments. • Experience defining and leading large-scale technical projects with multiple stakeholders. • Experience in a multi-national, matrix structured organization preferred. • Experience in Hotel Management, Vacation Ownership, or Hospitality preferred. Skills/Attributes • Analytical and Strategic Thinking • Strategic Thinking: Capacity to align hotel and resort technical solutions with the Resort Operations strategic goals and objectives. Ability to be a strategic thought partner at the intersection ality of technology and the business with senior leaders. • Analytical Skills: Ability to analyze data and metrics to assess the performance and impact of Resort Operations technologies. • Technical • Hotel and resort technical product expertise: In-depth knowledge of enterprise resort technology systems, e.g., (POS, PMS, Key/Access Systems, Guest Experience, Staff Experience, etc.) . Ability to integrate diverse systems such as property management systems (PMS), point-of-sale (POS), and guest experience platforms. • Migration and Integration: Experience with migrating data from legacy systems to Hotel and Resort and other enterprise technical platforms, products, and systems. • Security and Compliance: Understanding of security protocols and compliance requirements related to hotel and resort technical operations. • Scripting and Automation: Proficiency in PowerShell and other scripting languages to automate tasks and streamline processes. • Troubleshooting and Support: Strong problem-solving skills to diagnose and resolve issues related to hotel and resort platform and product implementations. • Project Management Skills • Requirement Analysis: Skills in gathering and analyzing business requirements to tailor hotel and resort technical solutions to meet business needs. • Planning and Execution: Ability to plan, execute, and manage projects, ensuring they are completed on time, within budget while meeting technical and quality requirements. • Change Management: Experience in managing change within an organization, including training and supporting end users. • Interpersonal • Communication: Proven verbal and written communication skills to convey technical concepts to non-technical stakeholders in easy-to-understand ways. Able to contribute ideas that challenge assumptions and thinking. • Customer Focus: Commitment to a strong customer service orientation to understand and address internal client needs effectively. Ability to build empathy with key stakeholders in the course of their daily work. Ability to support on property staff to improve their experience using technology. • Collaboration: Proven ability to collaborate within the GT organization at all levels, vendors, and Managed Service providers to architect solutions and oversee successful project implementations. • Leadership Courage: Ability to influence at all levels, lead, motivate, and inspire team members, driving successful implementation and adoption of group product features and solutions. • Additional Attributes • Adaptability: Flexibility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure. • Curiosity and Continuous Learning: Commitment to staying updated with the latest technical features, updates, and best practices. • Coaching and Training: Ability to identify critical learning objectives for user groups and partner with learning program designers in support of developing technical training programs and collateral. Proven ability to deliver both in class and on-line technical training sessions. • Problem-Solving: Proactive approach to identifying and addressing potential issues before they escalate. • Attention to Detail: Ensuring accuracy and thoroughness in all aspects of implementation. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Lead and manage rooms operations and luxury condominium facilities, ensuring operational excellence, financial performance, employee satisfaction, and superior guest experiences. | Bachelor's degree in related field with 2+ years experience in guest services or management operations, strong leadership, financial acumen, and ability to implement brand service strategies. | Additional Information Job Number 25144758 Job Category Rooms & Guest Services Operations Location JW Marriott Clearwater Beach Resort & Spa, 691 S Gulfview Blvd, Clearwater Beach, Florida, United States, 33767VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence. Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention. Monitors the development and implementation of departmental strategies and verifies implementation of the brand service strategy and brand initiatives. Verifies the rooms’ operations meet the brand’s target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Identifies and corrects building and service defects while providing increase in value. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. Implements training programs related to property management reinforcing constant quality service. CANDIDATE PROFILE Education And Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations • Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Evaluates if Operations Team is meeting service needs and provides feedback to operations team. • Participates in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. • Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. • Works with team to put sustainable work processes and systems in place that support the execution of the strategy. • Reviews reports and financial statements to determine Rooms operations performance against budget. • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Manages luxury condominium facilities, including physical plant with attention to protection of the investment and plans to increase its value through superior care. • Verifies the rooms’ operations meet the brand’s target customer needs, verifies employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. • Identifies and corrects building and service defects while providing increase in value. • Implements high standards for all aspects of life safety, loss prevention, unit owner identity and privacy protection. Leading Operations Teams • Verifies employees are treated fairly and equitably. • Celebrates successes and publicly recognizes the contributions of team members. • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Develops and executes the necessary decisions to keep property moving forward toward achievement of goals. • Implements training programs related to property management reinforcing constant quality service. Managing Relationships with Property Stakeholders • Attends owners meetings and provides meaning or context to the rooms operational and financial results. • Establishes relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Works with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance. • Leads cost containment efforts within Rooms operations including organizational restructuring when necessary. • Focuses on maintaining profit margins without compromising guest or employee satisfaction. • Identifies key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. • Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. Managing The Guest Experience • Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations. • Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams. • Verifies core elements of the service strategy are in place to produce the desired results. • Establishes and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team. • Interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. The salary range for this position is $72,000 to $92,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. MIRJ At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Lead and manage the property’s food and beverage operations including strategy development, financial performance, team leadership, customer service, and operational excellence. | Requires at least 6 years of food and beverage or related management experience, strong leadership and financial management skills, and knowledge of customer service and operational best practices. | Additional Information Job Number 25144614 Job Category Food and Beverage & Culinary Location The Vinoy Resort & Golf Club Autograph Collection, 501 5th Avenue NE, St Petersburg, Florida, United States, 33701VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education And Experience • High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area. Skills And Knowledge • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. • Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results. • Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. CORE WORK ACTIVITIES Developing and Maintaining Food and Beverage/Culinary Goals • Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. • Reviews financial reports and statements to determine how Food and Beverage is performing against budget. • Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. • Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Strives to improve service performance. Developing and Maintaining Budgets • Develops and manages Food and Beverage budget. • Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. • Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. • Focuses on maintaining profit margins without compromising guest or employee satisfaction. Leading Food and Beverage/Culinary Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Serves as a role model to demonstrate appropriate behaviors. • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. • Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change. • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team). • Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team. • Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Empowers employees to provide excellent guest service. • Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction. • Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.). • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. • Brings issues to the attention of Human Resources as necessary. • Ensures employees are treated fairly and equitably. • Coaches team by providing specific feedback to improve performance. Additional Responsibilities • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned. • Order and purchase equipment and supplies. The salary range for this position is $116,000 to $153,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Manage all aspects of event execution including planning, coordination, client communication, and on-site delivery to ensure positive meeting experiences. | High school diploma or GED with 3 years event management experience or bachelor's degree with 1 year experience, strong customer service and coordination skills. | Additional Information Job Number 25137463 Job Category Event Management Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States, 76051VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. CANDIDATE PROFILE Education And Experience • High school diploma or GED; 3 years in the event management or related professional area. OR • Bachelor’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. CORE WORK ACTIVITIES Assisting in Event Operations • Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. • Serves as meeting planning advocate and liaison to all operational departments. • Assists with coordination of all convention group plans and catering needs with all required operational departments. • Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. • Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO’s), post-convention report and change logs. • Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. • Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival. • Partners with Conference planning team to verify issues are identified and resolved. • Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. • Resolves potential meeting or room set issues proactively. • Utilizes available resources to meet client requests or resolve client issues. • Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Coordinates and communicates event details both verbally and in writing to the client and property operations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the client experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. The hourly pay range for this position is $25.02 to $29.33. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.