Marriott

Manage and oversee all operations in the rooms area departments, ensuring guest satisfaction and departmental profitability. | Requires experience in guest services or hospitality management, with leadership skills and ability to manage staff and operations. | JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff. • Leads specific team while assisting with meeting or exceeding property goals. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths. • Sets clear expectations, with the General Manager, for the team. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Schedules the team against guest and hours/occupied room goals. • Monitors compliance with standards and procedures. • Performs hourly job functions as needed. Providing Exceptional Customer Service • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies all team members meet or exceed all hospitality requirements. Managing Profitability • Performs required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Verifies that orientations for new team members are thorough and completed in a timely fashion. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.03847 PTO balance for every hour worked and be eligible to receive minimum of 7 holidays annually. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Building and maintaining customer relationships, developing new business leads, and maximizing revenue through sales activities. | A 2-year degree with 3 years of experience or a 4-year degree with 1 year of experience in sales or marketing, with a focus on relationship building and revenue maximization. | JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Proactively builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Engaging in Sales Activities • Researches and develops new leads for property business. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Upsells each business opportunity to maximize revenue potential. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Additional Responsibilities • Executes brand’s Customer Service Standards and property’s Brand Standards. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manage and improve hotel room operations, lead staff, and ensure guest satisfaction. | High school diploma or 2-year degree with 2+ years of experience in guest services or related fields. | JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff. • Leads specific team while assisting with meeting or exceeding property goals. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths. • Sets clear expectations, with the General Manager, for the team. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Schedules the team against guest and hours/occupied room goals. • Monitors compliance with standards and procedures. • Performs hourly job functions as needed. Providing Exceptional Customer Service • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies all team members meet or exceed all hospitality requirements. Managing Profitability • Performs required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Verifies that orientations for new team members are thorough and completed in a timely fashion. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Develop and execute content marketing strategies across channels to support brand growth and product launches. | Requires 5+ years in ecommerce content marketing, experience managing content calendars, agency coordination, and familiarity with AI tools and light image editing. | JOB SUMMARY The Senior Manager, Retail Content Marketing is responsible for managing a comprehensive content marketing plan that drives customer acquisition, engagement, and retention. The ideal candidate is a self-starter, with a proven track record in ecommerce marketing, including both brand and creative production. We are looking for someone who brings both experience with content planning and brand marketing across channels, as well as some experience executing marketing channels. The senior manager will work closely with Merchandising, agencies and other internal teams to develop and distribute content strategies that resonate with our various customer segments. CANDIDATE PROFILE Education and Experience Required 4-year degree from an accredited university. 5+years of relevant professional experience in ecommerce content marketing. Demonstrable experience developing and executing a content marketing strategy. Experience developing a marketing content calendar across channels, inclusive of gaining alignment and allocating resources. Experience managing multiple agencies against timelines and budgets. Hands-on experience developing owned channel marketing content such as producing photoshoots or directly managing social feeds. Strong creative writing and communication skills. Experience with light image editing tools, such as Canva. Proven track record leading marketing for a homewares, luxury or gift industries preferred. Experience managing social media content production. Experience with generative AI tools for content generation. Education and Experience Preferred CORE WORK ACTIVITIES Conceive and execute content strategies that support key brand objectives, growth drivers and business timelines. Manage a content calendar. Assist with content production and management, inclusive of photoshoots, written copy, asset organization. Be a key team member on new product launches and coordination between various teams. Manage integrating content into marketing channels and website both directly and via agencies or internal partners. Develop plans to maximize marketing budget in partnership with agencies and internal resources to drive business objectives. Contribute to the overall strategy of the Retail business and clearly communicate our objectives internally. Strong leadership and communication skills, with the ability to build alignment around a vision. Ability to manage by influence and build strong working relationships with other teams. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Support development and implementation of ServiceNow IT Asset Management capabilities, including configuration, integration, and reporting. | Requires 5+ years of ServiceNow ITAM experience, specific certifications, and deep technical knowledge of ServiceNow modules, which are not met by your current experience. | JOB SUMMARY We are looking for a ServiceNow Developer to support the development and implementation of the ServiceNow IT Asset Management (Hardware Asset Management and Software Asset Management) capabilities within the ServiceNow Platform. The ServiceNow Developer role is technical in nature and will work with the Sr. Director, Technology Asset Management, Director of the ServiceNow Platform, the ServiceNow Architect, the ServiceNow administrators, the ServiceNow CMDB and ITOM Discovery teams as well as Asset Managers and business stakeholders of the platform. CANDIDATE PROFILE Education and Experience Required: Bachelors degree in Information Technology, Computer Science or a related field, or equivalent experience ServiceNow Certified Implementation Specialist (CIS) – IT Asset Management Certification or equivalent 5+ yrs of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM 2+ yrs of experience in gathering, analyzing and communicating requirements 2+ yrs of experience in systems administration and/or configuration management Excellent analytical and problem-solving skills, with the ability to translate complex requirements into actionable plans. Strong communication and interpersonal skills, with a proven track record of working effectively with cross functional teams and stakeholders. Deep functional and technical knowledge of ServiceNow ITAM Modules (Hardware Asset Management and Software Asset Management), Configuration Management Data Base (CMDB) and the IRE. Understand maturity of the ITAM modules from ServiceNow and the impact to current business processes and the SN platform. Proven experience in implementing and managing ITAM solutions with a focus both Hardware and Software Assets Strong knowledge of ITIL processes and how they relate to ITAM (HAM/SAM) practices Preferred: Ability to design and execute asset management strategies that align with Marriott business objectives and industry best practices Knowledge of orchestration for Automating IT Processes Experience with UI Scripts, UI Action, UI Macro, UI Policies, Script includes, business rules, security rules and workflow development with workflow studio and flow designer Experience with scripting languages such as JavaScript, Angular.js, Perl and Powershell Experience loading data into ServiceNow from third party system using Web Services and Import sets Understanding of key technologies used to build ServiceNow integrations including Integration Hub, SSO, Rest Services etc Experience in Agile and Scrum development approaches Hands on experience creating and maintaining APS and data integration processes between ServiceNow and Other Services Certified ServiceNow Administrator (CSA) (or ability to obtain in 90 days) Experience in integrating ServiceNow ITAM with other enterprise systems and third-party applications Knowledge of ServiceNow Common Service Data Model (CSDM). Strong ability to carry out assigned tasks independently with little supervision Experience with planning solutions focused on low code/no code implementations while minimizing customizations. Experience in designing and developing solutions with SaaS solutions such as ServiceNow in an Agile Software Development environment. Strong understanding of the software development life cycle (SDLC). Demonstrated success leading small-to-medium scaled initiatives. Proven ability to effectively prioritize and execute tasks in a high-pressure environment. Knowledge of business environment, service requirements, and hospitality culture. Demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action. Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business. Experience in working with multi-vendor development environment. Experience in working with multi-tiered applications. Understanding of relational databases and T-SQL System integration using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP REST/SOAP Experience with one of more scripting languages: java script, Python, Perl, Unix Shell, Windows Shell Business rules, script includes, UI Actions, Scheduled Jobs – all scripted aspects of ITSM Platforms Experience working with varied architectural concepts, principles, and/or tools relevant to ITSM platforms Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members Fundamental knowledge of TCP/IP ports and firewalls, network protocols, IP networks and networking infrastructure Strong analytical, problem-solving, and decision-making capabilities. Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment. Experience of working with ServiceNow platform for global customers. Agile/Scrum certifications ITIL Foundations Certification Core Work Activities Architectural Expertise: Design scalable, reliable and high performance ServiceNow solutions that meet both immediate IT Asset Management Program needs and long-term business goals Solution Configuration: Lead engagement with Technical and Solution Architects and Business Analysts to understand functional requirements and translate them into effective ServiceNow configurations. Configure the ServiceNow HAM and SAM modules to align with Marriott Business requirements for ITAM and End of Life governance and industry best practices. Development: Experience with workflow studio, flow designer, business rules and service catalog development. Innovation: Encourage innovation within the ServiceNow team. Support the exploration of new technologies, methodologies and processes that can enhance the efficiency and effectiveness of the teamwork in support of Marriott business requirements. Testing and Quality Assurance: Develop ServiceNow configuration test plans and validate functionality, data integrity and user experience. Address any issues and perform necessary adjustments to ensure the solution meets desired outcomes. Data Migration & Data Integration: Develop and document data migration and Data Integration strategies and plans as required. Support data migration and integration activities in support of building out the ITAM function. Ensure data accuracy, data consistency and data pedigree. Data Analysis: Conduct Data Analysis on Asset and Configuration data to support data quality improvement projects. Reporting: Development of custom reporting tables to support business requirements for reporting and analytics. Documentation: Creating and maintaining technical documentation, including design documentation, configurations, and user guides. Technical knowledge: HAM module and its capabilities for hardware tracking, inventory management, lifecycle management, reporting and analytics. SAM module and its capabilities for managing software entitlements, software lifecycle management, reporting and analytics. Product Model Management and Normalization Content Library Service Hardware Asset Workspace and Software Asset Workspace Reporting and Performance Analytics At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead deployment projects and facilitate webinars to support hotel system transitions in the U.S. and Canada. | Requires 6+ years in related functions, strong presentation skills, hotel operations or deployment experience, and proficiency with webinar and project management tools. | This is a temporary position. JOB SUMMARY The FLEX Senior Manager, Implementation, is a key member of the Business Transformation Office (BTO) team reporting directly to the Senior Director, U.S. + Canada Deployment. The primary focus of the BTO over the next few years is designing and delivering the Digital and Technical Transformation (D+TT), a multi-year effort to transform Marriott’s technology and business process ecosystem, enabling Marriott to deliver on our vision to become the world’s favorite travel company. The BTO was established to enable and accelerate these changes through unique approaches to strategic planning, program management, change management, experience and business process design, continent coordination, and deployment. The FLEX Senior Manager, Implementation, will partner with the BTO U.S. + Canada deployment and communications teams to plan, manage, coordinate, and facilitate deployment efforts for hotels preparing to deploy to their new systems. Specific focus areas will include delivering live webinars in the U.S. and Canada in support of D+TT, and leading projects in collaboration with Implementation Directors. Success in this role requires strong formal and informal presentation skills, strong communications skills, attention to detail, comfort with ambiguity, a proven ability to manage multiple work efforts at the same time, as well as a willingness to deliver on difficult and time-sensitive requests. Key responsibilities include: · Lead short and long-term projects in support of the U.S. + Canada Deployment team, with focus areas on hotel support through deployment and hotel escalations. · Partner with U.S + Canada communications team to develop and manage a calendar of deployment webinars to prepare hotels for cutover to new systems. · Facilitate live webinars including presenting prepared content and facilitating Q+A session. CANDIDATE PROFILE Education and Experience · 4-year degree from an accredited university; master’s degree strongly preferred, AND · 6 years of relevant professional experience in related function (employee or operations communications, training facilitation, etc.), demonstrating progressive career growth and pattern of exceptional performance. · Prior hotel operations and/or deployment experience a plus. · Outstanding formal and informal presentation skills. · Excellent written and oral communication skills. · Strong personal leadership, organizational, relationship-building, and negotiation skills · Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. · Ability to work effectively in a complex, service-intensive, deadline-driven environment. · Ability to work with and influence cross-functional teams in a matrixed organization. · Ability to build strong relationships to leverage information and insights across key groups. · Ability to inspire confidence in senior management and to be recognized for stakeholder engagement, change management and deployment leadership. · Ability to be detailed oriented, while maintaining alignment with broader organization objectives. · Ability to juggle multiple projects and many stakeholders. · Basic project management skills. · Ability to complete deliverables with high quality and up to established standards. · Proficiency with webinar platforms such as Microsoft Teams; experience with Smartsheet is preferred to streamline project management and collaboration; experience with email distribution tools such as Salesforce Marketing Cloud is a plus. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead all aspects of Human Resources, including employee relations, recruiting, performance management, and compliance, while managing HR staff. | Minimum of 5 years of HR experience with at least 2 years in management, proficiency in HRIS, and knowledge of employment laws. | Additional Information: This hotel is owned and operated by an independent franchisee, Infinity Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Leads all aspects of Human Resources, including employee relations, performance management, recruiting, talent management, HR policies, training & development, HRIS, and compliance. Develops and implements HR strategies and initiatives aligned with the overall business strategy. Manages the full recruitment lifecycle, from sourcing to onboarding, ensuring a positive candidate experience. Oversees performance management processes, including goal setting, performance reviews, and development plans. Provides guidance and support to managers and employees on employee relations issues, ensuring fair and consistent application of policies. Develops, implements, and maintains HR policies and procedures, ensuring compliance with all applicable laws and regulations. Identifies training and development needs and creates and delivers programs to enhance employee skills and knowledge. Manages the HRIS system, ensuring data accuracy and efficient HR processes. Ensures compliance with all federal, state, and local employment laws and regulations. Supervises HR staff, providing coaching, mentoring, and development opportunities. You manage hiring, training, and work direction for the HR team. Required Qualifications: Education: Associate's degree in Human Resources, Business Administration, or a related field. Experience: Minimum of 5 years of progressive HR experience, with at least 2 years in a management role. Demonstrated experience in employee relations, performance management, recruiting, and HR compliance. Knowledge/Skills: Thorough knowledge of HR principles and practices. Strong understanding of employment laws and regulations. Excellent communication, interpersonal, and problem-solving skills. Proficiency in HRIS systems. Ability to build strong relationships with employees at all levels of the organization. Preferred Qualifications: SHRM-CP or SHRM-SCP certification. Experience in a similar industry. Physical Requirements/Work Conditions: Prolonged periods of sitting at a desk and working on a computer. Occasional travel may be required. Work is typically performed in an office environment. Medical, Dental, Vision, Life Insurance, 401k and MORE! The salary range for this position is $50,000 to $60,000 annually. The application deadline for this position is 45 days after the date of this posting, February 13, 2026. This company is an equal opportunity employer. frnch1

Manage and optimize media planning and execution for Marriott’s media network, collaborating with stakeholders to develop strategic media campaigns. | Bachelor's degree in a related field, 3+ years in digital media or marketing, strong project management, and familiarity with digital advertising channels. | JOB SUMMARY As a FLEX Manager, Media Planner, you will play a pivotal role in managing and optimizing media planning and execution for MARRIOTT MEDIA, Marriott’s fast-growing commerce media network. In this role you will be responsible for overseeing key brand partner relationships, developing strategic media plans, and executing campaigns that support Marriott’s marketing and commercial objectives. You will work alongside cross-functional teams to align media strategy with business priorities, ensuring seamless execution and measurable outcomes. This role requires strong collaboration across teams to deliver data-driven media strategies and campaign optimizations for a portfolio of MARRIOTT MEDIA brand partners. We are seeking a highly-motivated individual to join our business. You will partner with brand stakeholders to understand strategies & business objectives, build cohesive and innovative media plans, and triage campaign execution. Acting as a key liaison between internal lines of business, marketing teams, and external agencies, you will ensure the smooth execution and performance tracking of campaigns across digital channels. You will work at both the account and brand level, managing forecasting, budgeting, and performance analysis while providing strategic and tactical media planning support. Additionally, you will monitor and present success metrics to internal Marriott stakeholders, offering insights that drive continuous improvement. You are someone with a growth mindset who thrives in a fast-paced environment. You are naturally curious and stay current on the MarTech/AdTech ecosystem, digital marketing trends, and evolving media strategies. CANDIDATE PROFILE Education and Experience Required Bachelor's degree in Finance, Economics, Marketing, or related field Three or more years of experience in digital media, marketing, or media planning, with a background in advertising, media strategy, or account management. Strong project management skills, with the ability to juggle multiple projects, prioritize tasks, and execute media campaigns from launch to completion. Familiarity with display, search, and social advertising and an understanding of key considerations & priorities when planning media investments across digital channels. Knowledge of media activation across multiple digital channels, including paid search, paid social, programmatic, owned digital, etc. Strong relationship-building skills, with a -functionally and collaborate with internal and external stakeholders. Strong interpersonal and presentation skills as well as demonstrated ability to present insights and recommendations to senior management. Possess a combination of project management and collaboration skills, structured strategic thinking, strong analytical ability, and a passion for new ideas. Understanding of advertising sales and margin objectives. Understanding of media investment strategies, budgeting, and performance measurement. Proactive working style with proven ability to collaborate broadly with cross-functional teams to get results. Education and Experience Preferred Master's degree in business/technical field or MBA CORE WORK ACTIVITIES Primary Activities Serve as a relationship manager for internal Marriott stakeholders, overseeing media planning and execution to support business objectives. Work closely with brand partner teams to understand their needs and objectives, and then create and refine media plans, including campaign scheduling, budgeting, creating target audiences, etc. Support annual planning process, quarterly campaign reviews, forecasting and regular performance check-ins with internal stakeholders. Manage all day-to-day campaign details for assigned initiatives and act as main point of contact for internal stakeholders and agency partners. Provide clear and complete direction to cross-functional members and teams to design and kick-off the planning process. Collaborate with internal Ad Ops teams to develop and execute media campaigns across multiple channels, ensuring alignment with broader business & marketing goals. Collaborate with Reporting & Insights teams to deliver performance reports to internal stakeholders. Collaborate with Finance and Billing teams to manage media investment reconciliation, invoicing processes, and budget tracking. Managing Responsibilities with Stakeholders Develop and maintain effective relationships with both internal and external stakeholders across the organization. Foster a positive climate to build effective teams that are committed to organizational goals and initiatives. Update stakeholders on key initiative wins and opportunities, respond to concerns, and gaps. Assist direct reports in building and maintaining stakeholder relationships as business partnerships. Managing Profitability Work with teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Review and audit expenses. Review reports and financial statements to determine performance against budget Monitor performance against revenue goals. Coach and support team to manage expenses and controllable expenses. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Support brand strategy development, monitor brand health, and collaborate on brand initiatives to drive growth and differentiation. | Requires 5+ years in brand, operations, or related fields, hospitality and branding experience, project management skills, and advanced presentation abilities. | This is a temporary position. The Flex Senior Manager, Select & Midscale Brands is a member of the Select & Midscale brand team, which encompasses brands like Courtyard, Alof, Element, Four Points, Series by Marriott, and City Express. This role will primarily be focused on supporting brand strategy as well as monitoring and maintaining brand health with a focus towards growth. The Flex Senior Manager will be responsible for supporting Select and Midscale category positioning projects, key brand initiatives, brand differentiation work, and collaborating with key stakeholders across the enterprise to activate brand strategy. The ideal candidate will demonstrate deep knowledge of brand strategy and development, products, systems, and processes and keep up-to-date technically, applying new knowledge to the job. They will also be highly collaborative, able to work effectively with diverse groups of stakeholders and partners. This role will require excellent communication and project management skills, including the ability to manage multiple projects and priorities simultaneously The successful candidate will have the opportunity to solve problems, drive significant change and innovation within the brand, and work with a highly motivated and dynamic team. CANDIDATE PROFILE Education and Experience Required Bachelors’ degree from an accredited college or university in Business Administration, Marketing, or related major Five or more years’ relevant professional experience in brand, operations, or related function demonstrating progressive career growth and a pattern of exceptional performance. Hospitality and/or branding experience Project management experience Experience with advanced presentation skills Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Proven ability to lead complex projects and manage multiple priorities in a fast-paced environment. Preferred Prior Marriott experience CORE WORK ACTIVITIES Brand Strategy & Multi-Year Planning Supports the development of a compelling and differentiated brand strategy, leveraging the brands' consumer, competitive, and other stakeholder profiles and needs. Identifies and executes new initiatives and projects for the brand to pull through strategy for the designated brand. Creates project plans, guides and engages respective project teams throughout the project from kick off to implementation Informs business strategies, plans and initiatives with relevant consumer and market trend data Strategy Execution In partnership with the brand service programs and the brand talent organization, supports the brand-specific direction of the talent strategy, service culture programs and training tools as well as talent strategy recruitment resources and processes. Partners with the Global Marketing organization on the development of customer facing brand communications, brand voice / collateral development, photography, etc. Supports brand approach to experiential marketing and global brand partnerships with the brand marketing team and discipline experts. Represent the brand for external media opportunities. Defines and develops compelling brand promotions in partnership with the brand marketing team that can be executed globally to drive revenue and PR buzz. Leads brand experience projects to drive brand differentiation and preference. Supports the development of brand proof points and related resources in partnership with the global operations team Partners with owner - franchise services organization to further drive owner satisfaction, owner communication and support, building a competitive value proposition for owners and franchisees to drive growth for the brand Product and Service Support Sustains and refreshes existing products and services. Responds to Continent, or other stakeholder, questions around new and existing programs, platforms and initiatives. Updates Marriott Global Source (MGS) with new or refreshed content. Creates alignment and document new product and service standards. Provides technical and tactical operational design on existing projects. Creates Job Aids to support new, refreshed, or existing programs or initiatives. Collaborates closely with other cross-functional teams, including Design. Uses systematic processes to solve operational challenges. Thinks about new or improved programs or initiatives that will create value. Supports the brand in developing content for all brand meetings, conferences, brand calls with hotels. Develops new or revise existing brand resources as needed for brand initiatives to ensure materials represent the brand’s image and can be executed by the hotel teams. Support annual processes Provides content, feedback and updates as needed for Brand Standards Audit (BSA)/MI Health Check. Provides updates and input to Operations Standards. Serves as the liaison between brand operations, brand marketing, digital and social media as needed. Provides openings support to new properties coming into our system. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Support brand strategy development, execute initiatives, and collaborate across teams to enhance brand differentiation and growth. | Requires 5+ years in brand, operations, or related fields with hospitality experience, project management skills, and advanced presentation abilities. | This is a temporary position. The FLEX Senior Manager, Premium Brands is a member of the Premium brand team, which encompasses Marriott, Sheraton, Autograph Collection, and Tribute. This role will primarily be focused on supporting brand strategy as well as monitoring and maintaining brand health with a focus towards growth. The role will be responsible for supporting Premium Long-Term Differentiation projects, key brand initiatives, brand differentiation work, and collaborating with key stakeholders across the enterprise to activate brand strategy. The ideal candidate will demonstrate deep knowledge of brand strategy and development, products, systems, and processes and keep up-to-date technically, applying new knowledge to the job. They will also be highly collaborative, able to work effectively with diverse groups of stakeholders and partners. This role will require excellent project management skills, including the ability to manage multiple projects and priorities simultaneously. The successful candidate will have the opportunity to drive significant change and innovation within the brand, working with a highly motivated and dynamic team. CANDIDATE PROFILE Education and Experience Required Bachelors’ degree from an accredited college or university in Business Administration, Marketing, or related major Five or more years’ relevant professional experience in brand, operations, or related function demonstrating progressive career growth and a pattern of exceptional performance. Hospitality and/or branding experience Project management experience Experience with advanced presentation skills Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Proven ability to lead complex projects and manage multiple priorities in a fast-paced environment. Preferred Prior Marriott experience CORE WORK ACTIVITIES Brand Strategy & Multi-Year Planning Supports the development of a compelling and differentiated brand strategy, leveraging the brands' consumer, competitive, and other stakeholder profiles and needs. Identifies and executes new initiatives and projects for the brand to pull through strategy for the designated brand. Creates project plans, guides and engages respective project teams throughout the project from kick off to implementation Informs business strategies, plans and initiatives with relevant consumer and market trend data Strategy Execution In partnership with the brand service programs and the brand talent organization, supports the brand-specific direction of the talent strategy, service culture programs and training tools as well as talent strategy recruitment resources and processes. Partners with the Global Marketing organization on the development of customer facing brand communications, brand voice / collateral development, photography, etc. Supports brand approach to experiential marketing and global brand partnerships with the brand marketing team and discipline experts. Represent the brand for external media opportunities. Defines and develops compelling brand promotions in partnership with the brand marketing team that can be executed globally to drive revenue and PR buzz. Leads brand experience projects to drive brand differentiation and preference. Supports the development of brand proof points related to Move Well and related resources in partnership with the global operations team Partners with owner - franchise services organization to further drive owner satisfaction, owner communication and support, building a competitive value proposition for owners and franchisees to drive growth for the brand Product and Service Support Sustains and refreshes existing product and services. Responds to field questions around new and existing programs, platforms and initiatives. Updates Marriott Global Source (MGS) with new or refreshed content. Creates alignment and document new product and service standards. Provides technical and tactical operational design on existing projects. Creates Job Aids to support new, refreshed or existing programs or initiatives. Collaborates closely with other cross-functional teams including Design. Uses systematic processes to solve operational challenges. Constantly thinks about new and improved features that will create value. Supports the brand in developing content for all brand meetings, conferences, brand calls with hotels. Develops new or revise existing brand resources as needed for brand initiatives to ensure materials represent the brand’s image and can be executed by the hotel teams. Support to annual process Provides content, feedback and updates as needed for Brand Standards Audit (BSA). Provides updates and input to Operations Standards. Serves as the liaison between brand operations, brand marketing, digital and social media as needed. Provides openings support to new properties coming into our system. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manage complex accounting activities and financial analysis for global insurance programs, ensuring accuracy and compliance. | Minimum 7 years of financial management experience, CPA preferred, strong technical accounting skills, and experience with complex data analysis and financial modeling. | JOB SUMMARY The Senior Manager will manage the day-to-day activities relating to general accounting and financial analysis aspects of the Risk Management’s global Insurance Programs. This position oversees a team of two in the management and execution of financial and accounting processes that support financial and operational business strategies and plans designed to enable Risk Management to achieve its business objectives. EXPECTED CONTRIBUTIONS Manage the complex accounting activities of Risk Management’s global insurance programs, including developing and monitoring multiple allocations and billing mechanisms to ensure that program funding is accurately captured, recorded, analyzed, and communicated. Ensure the completeness and accuracy of financial information, explain trends and/or variations in results vs. expectations, and develop and implement actionable recommendations and responses to address identified business challenges and opportunities. Lead efforts to review monthly P&L statements for Risk Management’s insurance programs. Act as the day-to-day primary contact for addressing accounting and financial reporting issues and questions. Review significant cash flow activity and verify accuracy of cash flow presentation through review of supporting schedules, analysis, and discussions with process owners. Explain and analyze business drivers and significant transactions that impact the cash flow statement. Conduct or engage in regular meetings with business contacts on major transactions and work with other team members and the Accounting Policy group to ensure transactions and new policies are recorded correctly in accordance with GAAP. Monitor casualty insurance reserves and record Marriott’s liabilities accordingly to ensure financial statements are properly presented, partnering with the third party actuarial service provider. Monitor and analyze ongoing and initiatives costs to ensure compliance with funding and cost allocation methodologies and to determine over/under recovery positions. Perform funding and cost analyses to support business decision making and to respond to internal management and external parties’ inquires. Update annual program rates for Risk Managements’ programs and services within the Marriott’s annually issued budget guidelines ensuring rates comply with business objectives and allocations align with approved methodologies. Prepare relevant audit schedules/PBC’s and respond to related audit questions as necessary to support the internal and external audit requirements Ensure the effectiveness of internal controls over Risk Management accounting and financial reporting processes. Partner with leaders of Risk Management disciplines to monitor and maintain appropriate accounting and cost recovery mechanisms for their global programs and services provided to hotels and owners. Coordinate, prepare, and review complex special projects, studies and analyses as requested by management. Prepare, monitor, and analyze Marriott’s restructuring and transition costs, including appropriate classification of reimbursable costs. Partner with third party actuarial service provider to ensure completeness and accuracy of balance sheet insurance reserves, providing detailed analyses on quarterly and semi-annual adjustments. Develop and review documentation of current accounting policies and procedures and initiate possible updates or improvements. CANDIDATE PROFILE KEY TALENTS AND EXPERIENCE Minimum 7 years’ financial management experience in a global organization with increasing management responsibility including complex data analysis and financial modeling. Strong technical accounting skills; understanding of Generally Accepted Accounting Principles and related controls. Strong quantitative and qualitative analysis skills; able to take complex information and present it in a clear and concise manner Previous PeopleSoft experience strongly preferred. Broad understanding of accounting and the correlation of operating Financial Statements. Strong organizational skills and effectiveness in prioritizing and managing multiple priorities. Able to work independently. Effectively work in a team environment. Ability to embrace continuous process improvement. Detail-oriented individual capable of supervising standard and non-standard accounting processes. EDUCATION AND PROFESSIONAL CERTIFICATION Baccalaureate degree in accounting CPA preferred Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assist in managing hotel room operations, improve guest and employee satisfaction, and maximize departmental financial performance. | High school diploma or 2-year degree with 2+ years of experience in guest services or related fields, with skills in team leadership, customer service, and operations. | JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead the development and execution of learning technology strategies and solutions to enhance associate development at Marriott. | Extensive experience in learning strategy, digital product management, and innovation, with a focus on technology and user experience. | SUMMARY: Associate Development at Marriott is positioned to fuel performance, enrich lives, and accelerate reinvention. It is an integral function that directly impacts and supports business performance and drives the organization’s people priorities around growing great leaders, investing in our associates, and ensuring access to opportunity. The Senior Director, Associate Development Technology Strategies & Solutions role provides the opportunity to drive tremendous change and create meaningful and lasting impact given the following accountabilities: Partner across the Associate Development team at HQ and in continent to drive solutioning for both the business and learners, maximizing the capabilities of our current tools Shape & execute upon a learning technology strategy & roadmap inclusive of AI and where the space is going as the pace of technology changes continues to accelerate Lead with a product mindset, putting the end user at the center Ensure the voice of the learner and needs of the business directly shape the associate development digital solutions we use – this includes the learning experience platform, cohort learning technology, in- tool/performance support, and other digital learning solutions Strengthen and champion the innovation muscle within the associate development COE through tech whether it be the actual tech used, digital learning modalities leveraged and digital delivery mechanisms to reach our learners In partnership with internal technology partners, identify capability gaps and emerging needs to then influence our providers and their product roadmaps such that we may level up our learning strategy through technology This position will partner with colleagues in other teams who also have critical responsibility for driving the following aspects of ensuring a solid learning tech stack and ultimately, creating a great learner experience. Partnership and stellar communication will be key as it relates to the following – which are led by colleagues in other teams: Learning Administration: Implementations of learning programs and content are completed by the Design & Development team Feature/Release Management: While vendor relationships are critical for this role and it will influence/shape specific product features within the ecosystem, care and feeding for releases is ultimately managed by the technology organization Technology Integrations: Systems and data flawlessly integrating between one another is managed by our technology organization Learner Support: Flawless system support and issue management/escalation is cared for by our HR delivery team and technology partners. This role may however evaluate service and issues at a thematic level to then translate them into enhancements and product upgrades as appropriate. SPECIFIC RESPONSIBILITIES: Solutioning: For annual strategic planning and on an initiative or project-by-project basis, translate business priorities into learning solutions powered through tech. Partner with the Performance Advisors, learning design/development leads, and continent learning teams to meet specific learner/business needs through maximized utilization of current learning tech and its specific features while also staying on top of where the space is heading, gaps, and future tech investments that may be neededWith a strong grounding in the current capabilities of our tech stack, influence learning strategies and drive impactful learning solutions through thoughtful and creative application of our tech. Work with Associate Development colleagues to develop and drive use cases and adoption for new ways of learning. Combine science-driven learning with voice of the learner and business to result in useful, innovative tech-enabled experiences for our learners. Partner with deployment and continent learning teams to evaluate and drive adoption of new ways of learning and utilization of solutions. In all solutioning related efforts, maximize our current tools to meet business/learner needs. Where required, develop high-level business requirements. Work closely with internal technology teams as they translate business requirements into technical requirements and work with our vendor partners through design phases. Prior to any launches, serve as voice of the Associate Development COE/learners/business stakeholders and validate that expected business outcomes are being met. Voice of the Learner & Business: Ensure voice of the learner and needs of the business are represented in our HR technology strategy, technology stack and vendor roadmaps both near and long term. Partner with Associate Development colleagues and business stakeholders in order to conduct comprehensive, deeply insightful needs analysis so that we continually ensure learner and business needs are understood and capability gaps are identified. In caring for the voice of the learner and the business, identify capability gaps (e.g. features) and work with internal technology partners to ensure capability requests are understood and prioritized with a focus on highest impact/highest priority needs are being addressed. Drive a continual feedback loop back to stakeholders representing learners and the business to communicate how capabilities are or will be met. Roadmap, Strategy + Impact: Create a comprehensive Global Associate Development innovation strategy and roadmap inclusive of AI; gain buy-in from stakeholders and team members to shape, drive adoption of and evolve the strategy. Keep the ADinnovation strategy ahead of the curve; continually assess the value and impact of new learning technologies, tools, and systems and serve as an evangelist for driving business and learner impact through tech. Drive a culture of benchmarking, researching the market and identifying learning trends that are relevant to Marriott in providing best-in-class learning experience. Care for the measurement + impact studies of our learning tools, programs, and solutions. Manage the pull-through of our strategy into our ecosystem of digital learning solutions and modalities used to reach learners. In partnership with our internal technology teams, care for the strategic relationship management of current learning technology providers. Facilitate a strong partnership by driving business reviews and working to align priorities and roadmaps. Convey business/learner priorities and capability needs. OUR EDUCATION + EXPERIENCE REQUIREMENTS Bachelor's or Master’s degree, ideally in business, education, digital technology, user experience or a relevant discipline that provides a solid grounding on human behaviors and motivations Ten or more years of experience that includes learning strategy, innovation, strategy/solutions, or digital product management This leader must: Be culturally aware, process-oriented with structured problem-solving skills, and an ability to work cross-functionally Have a consultative touch in the way they work – be an excellent listener, distill insights into action, and exercise creativity to meet stakeholder/user needs Have a bias for action and execution while maintaining a strategic mindset towards the future Be able to juggle multiple and shifting priorities while landing planes in a complex, global, matrixed environment At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manage sponsorship sales, execution, and stakeholder engagement for Marriott events, including planning, communication, and on-site coordination. | Experience in event management, sales, or sponsorship, with strong communication and project management skills. | This is a temporary position. Sponsorship Sales and Execution Sr. Manager (~32 hours) The purpose of this role is to serve as the Sponsorship Sales and Execution leader in support for Marriott events. This includes solicitation, communication, invoicing, collections and onsite execution of benefits in collaboration with the event owner, Meetings and Events Team and Global Procurement. CORE WORK ACTIVITIES Owns the design and solicitation of the standard Sponsor Prospectus. Adhering to overall guidelines, working closely with meeting owner on determining appropriate benefits for both attendees and sponsors. Adheres to sponsorship budget as it relates to allowable amount of funds solicited, ensuring budget goals are met. Provides tracking and reporting of funds collected throughout the pre-planning and post event reporting required. Adheres to solicitation requirements as it relates to approved vendors, commodities and partners in coordination with Global Procurement. Works with event owner and external partners on design of relevant trade show spaces as applicable ensuring event design goals are met and benefit deliverables are executed. Responsible for all sponsor communication to include but not limited to: prospectus, registration, confirmation, terms and conditions, invoicing, collections, pre-planning, load-in/load-out, onsite POC for lead retrieval (app related) and support, and post-event communications. On-site lead for coordination of load-in/load-out working with event owner, external partners and facilities to ensure contracted spaces provide appropriate availability. Delivers project deliverables on time and on budget. Submits all contracts to leaders and systems as appropriate. Manage and execute event debrief with stakeholders including developing and analyzing surveys as well as recommended improvements/changes as assigned. Other event management related activities assigned by the Sr. Director Meetings and Events. Accountable for event results along with Sr. Director Meetings and Events. Clearly and professionally communicates expectations to hotels, facilities, external partners, team member, stakeholders, and internal partners. Resolve any event issues and solve problems throughout the event experience and escalate when required. Track and report on event milestones, risk assessment and budget updates providing status reports to stakeholders. Responsible for Sponsor Advisory Board tasks including but not limited to: Soliciting new members as appropriate, scheduling 3 calls per year, drafting agenda and deck, facilitating calls and taking notes. Leads the planning and execution of the annual Sponsor Executive Forum including but not limited to maintenance of eligible attendees, hotel planning for rooms, F&B, AV, Communication and Registration to eligible attendees, coordination of discipline presentations, invitations to HQ audience for reception and round tables and all post event communication. Uses Microsoft Office and other relevant tools to present relevant event information. Other event management related activities assigned by the Sr. Director Meetings and Events as it relates to this event or other events. Additional Responsibilities Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner Attends and participates in all relevant meetings Stays current on trade show, sponsorship and activation trends Presents ideas, expectations, and information in a concise, organized manner Uses problem solving methodology for decision making and follow up Maintains positive working relations with internal customers and department managers Manages time effectively and conducts activities in an organized manner Performs other reasonable duties as assigned by the Event Leader Special projects as assigned, including ad hoc requests for information and analysis CANDIDATE PROFILE Education and Experience Associate’s Degree; 4 years’ experience in business, sales and marketing, management operations, events or related professional area. OR Bachelor’s Degree, 2 years’ experience in business, sales and marketing, management operations, events or related professional area. Event Management/Planning experience preferred Sales or previous sponsorship execution experience preferred Demonstrated leadership leading projects and initiatives Experience working in a team-oriented, collaborative environment Strategic, operational, technical and management skills Rapidly adapt and respond to changes in environment and priorities Excellent communication, leadership, problem solving, and analytical skills Ability to elicit cooperation from senior management and other departments MANAGEMENT COMPETENCIES Leadership Adaptability Maintains performance level under pressure or when experiencing changes or challenges in the workplace. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. Managing Execution Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. Building Relationships Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. Generating Talent and Organizational Capability. Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Learning and Applying Professional Expertise Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others. Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. Strong data analysis skills, including querying and manipulation of large quantities of data using advanced skills in Access and Excel (database formulas, pivot tables, modeling, querying, etc.) Strong organizational skills to effectively manage tracking and resolution of account and strategy issues Expertise with Microsoft Office tools for data analysis, memos, documents, and presentations Understanding of different Marriott systems, including SFAWeb Area Sales Reporting, One Yield and MRDW. Attention to detail when building and validating spreadsheets, models and presentations Analytical approach to problem solving including organized, logical method. Basic Competencies - Fundamental competencies required for accomplishing basic work activities. Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues. Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences. Reading Comprehension – Understands written sentences and paragraphs in work related documents. Writing - Communicates effectively in writing as appropriate for the needs of the audience. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Lead and execute comprehensive communication strategies for large-scale organizational transformations, including stakeholder engagement and content creation. | Over 10 years of experience in communications, with proven ability to develop and implement strategic communication plans, and experience working in complex, large-scale organizations. | JOB SUMMARY The Senior Director, Communications and Stakeholder Engagement is an experienced and skill communications professional and a core member of the Business Transformation Office team. The Senior Director is a proactive, detail-oriented and hands-on team player who will design, plan and execute communications and engagement deliverables for Marriott’s largest and most complex transformations. They serve as a subject matter expert and hands-on communications practitioner who takes the lead on strategy, planning, content creation and distribution for a wide range of deliverables. The Senior Director will be a critical business partner for key Marriott executives, regularly consulting on how to deliver best-in-class change management and communication plans and tactics to drive business transformation results by informing, educating and persuading a wide-range of critical stakeholders, including – but not limited to: Marriott senior executives, hotel owner and franchise management company executives, Marriott’s Board of Directors and above- and on-property associates. This position will regularly interact with senior leaders across the organization and will liaise frequently with key stakeholders. The ideal candidate is a highly motivated communications professional with a background in writing for a diverse set of audiences and a knack for compelling and effective storytelling. CANDIDATE PROFILE Education and Experience 10+ years’ experience in communications planning and execution, demonstrating progressive career growth and a pattern of exceptional performance AND 4-year degree from an accredited university in Communications, Journalism or related, writing-intensive major OR 12+ years of relevant professional experience in related function, demonstrating progressive career growth and pattern of exceptional performance Experience translating complex topics, concepts, business strategies and data into clear, concise and compelling communications Strong personal leadership, organizational, relationship-building, and negotiation skills. Outstanding formal and informal presentation skills. Self-starter with self-confidence, enthusiasm, and strong customer service orientation. Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity. Prior experience working in or with a 24/7 Command Center providing deployment support for technology products strongly required. Prior experience supporting Marriott’s Digital and Technology Transformation (DTT) required. Experience working in or on behalf of (i.e., consulting) a large-scale, global enterprise strongly preferred. CORE WORK ACTIVITIES Technology Deployment (Command Center) Communications Lead comprehensive program for identifying, implementing and continually monitoring and improving the effectiveness (e.g., distribution, content management, readability) of Command Center communications Oversee and actively participate in Command Center Communications content creation, review + approval and distribution processes Develop strategy and approach for content creation and delivery by Command Center staff during off-hours Ensure critical items and/or issues are being communicated to impacted hotels in a timely and effective manner to enable a successful launch Partner with the BTO Communication leads to share issues being addressed by Command Center communications and ensure they are accounted for in future deployment communications as appropriate Reviews all communications to ensure they fit within the existing BTO communications strategy and style guide Builds relationships across Marriott – including all global program, initiative and discipline team leaders within Headquarters as well as Continent Communications partners Project Planning + Management Plans, develops and manages execution of communications, including stakeholder engagement strategy, leveraging Marriott’s communications practices and distribution channels as well as human-centric, change management methodologies Vets and proactively maintains calendar of key executive communication opportunities, identifies appropriate messaging and delivery vehicles and ensures high-quality deliverables (e.g., speeches, presentations, and collateral) are prepared timely Ensures executives are adequately prepared to execute communications activities (e.g., speeches, presentations, video and audio recordings, vlogs, podcasts, etc.) Reviews all proposed communication opportunities to ensure they fit within the existing communication and change management strategy for the organization. Builds relationships with executives, division and program leadership and project teams as well as other departments within Headquarters and across the continents. Leading Team Fosters a team environment that encourages accountability, high standards, and innovation. Establishes best practices, methods, processes, tools, and templates for successful execution of communications efforts Makes sure others understand performance expectations. Ensures that goals are being translated to the team as they relate to tracking and productivity. Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Leads by example demonstrating self-confidence, energy and enthusiasm. Conducting Human Resources Activities Acts proactively when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Establishes and maintains open, collaborative relationships with employees. Solicits employee feedback. Observes behaviors of employees and provides feedback to individuals. Additional Responsibilities Provides information to supervisors, internal clients, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner. Informs and/or updates executives, peers, and subordinates on relevant information in a timely manner. Manages time effectively and conducts activities in an organized manner. Presents ideas, expectations and information in a concise, organized manner. Manages group or interpersonal conflict. Uses problem solving methodology for decision making and follow up. Performs other reasonable duties as assigned by manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manage and improve guest and employee satisfaction in hotel room operations, overseeing departments like Front Office, Housekeeping, and Engineering. | High school diploma or 2-year degree in Hospitality or Business, with 2+ years experience in guest services or related areas. | JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Supervises daily food and beverage operations, manages staff, and ensures customer satisfaction. | Requires 2-4 years of experience in food service management or hospitality, with supervisory skills. | **Additional Information** • *Job Number** 26002479 • *Job Category** Food and Beverage & Culinary • *Location** The Ritz-Carlton Charlotte, 201 E Trade St, Charlotte, North Carolina, United States, 28202 VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Charlotte%2C%20201%20E%20Trade%20St%2C%20Charlotte%2C%20North%20Carolina%2C%20United%20States%2C%2028202) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $65,000 - $86,000 annually • *Bonus Eligible:** Y • *JOB SUMMARY** Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. • *CORE WORK ACTIVITIES** • *Managing Day-to-Day Operations** • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Understands employee positions well enough to perform duties in employees' absence. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Monitors and maintains the productivity level of employees. • Verifies that all team members/supervisors understand the brand specific philosophy. • Maintains the operating budget, and verifies that standards and legal obligations are followed. • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to verify understanding. • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. • *Providing Exceptional Customer Service** • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction result with employees. • Responds in a timely manner to customer service department request. • *Additional Responsibilities** • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. • Performs other duties, as assigned, to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. • *Additional Information** • *Job Number** 26002479 • *Job Category** Food and Beverage & Culinary • *Location** The Ritz-Carlton Charlotte, 201 E Trade St, Charlotte, North Carolina, United States, 28202 VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Charlotte%2C%20201%20E%20Trade%20St%2C%20Charlotte%2C%20North%20Carolina%2C%20United%20States%2C%2028202) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $65,000 - $86,000 annually • *Bonus Eligible:** Y • *JOB SUMMARY** Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. • *CORE WORK ACTIVITIES** • *Managing Day-to-Day Operations** • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Understands employee positions well enough to perform duties in employees' absence. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Monitors and maintains the productivity level of employees. • Verifies that all team members/supervisors understand the brand specific philosophy. • Maintains the operating budget, and verifies that standards and legal obligations are followed. • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to verify understanding. • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. • *Providing Exceptional Customer Service** • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction result with employees. • Responds in a timely manner to customer service department request. • *Additional Responsibilities** • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. • Performs other duties, as assigned, to meet business needs. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Designing and supporting Salesforce solutions to enhance global hotel operations and guest experiences. | Over 8 years of Salesforce experience, with hands-on involvement in multiple large implementations, strong architecture skills, and familiarity with integration and cloud solutions. | **Additional Information** • *Job Number** 25181039 • *Job Category** Information Technology • *Location** Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) • *Schedule** Full Time • *Located Remotely?** Y • *Position Type** Management • *Pay Range:** $118,900 - $200,700 annually • *Bonus Eligible:** Y • *Stock Package:** Y • *Expiration Date:** 02/20/2026 • *JOB SUMMARY:** At Marriott, our success is measured by the joy and satisfaction we bring our customers. Much of that success is driven by our ability to provide hotels with technology that enables personalized guest experience, whether staying at one of our 8,000+ properties or taking advantage of the amenities offered by one of our 30 brands. We are seeking an individual who can advance our global operation architecture. This includes extending our property technology architecture to enable associates to deliver efficient guest services through a variety of channels, as well as providing cutting-edge technology that allows our guests better self-service experiences and helps them feel at home when away from home Works within Product Squads (teams) and receiving direction from Product Owner and engineering lead to develop solutions in accordance with technology roadmaps. Provides input into technology roadmaps. Governs and reviews the output of managed Service Providers, who are responsible for the actual hands-on delivery of services and for managing outcomes and results. • *CANDIDATE PROFILE** • *Education and Experience** • *Required:** 8+ years of experience in designing, implementing, and supporting Salesforce solutions. Hands-on experience with at least three large scale Salesforce implementations. Strong proficiency in Salesforce cloud architecture with experience architecting solutions on multiple Salesforce clouds. Expertise in designing applications using Visualforce, Aura, LWC, Apex, triggers, flows, and more. Familiarity with governor limits and the ability to deliver high-performing solutions. Solid background in Salesforce integration patterns, including REST, Streaming & Batch API, Platform Events, External Objects, etc. Experience with Salesforce, GraphQL and/or Kafka Eventing integrations Proactively suggest and implement innovative solutions for platform optimization and improved user experience. Keep abreast of the latest Salesforce features and industry’s best practices. • *Preferred:** 3+ years of experience in Hospitality or Travel IT Broad and deep experience in Cloud, Web, Mobile, API, Microservices, Search, and NoSQL technologies.  Experience architecting applications that support multi-cloud provider and globally distributed deployments. Ability to manage multiple solutions across various projects and timelines. Experience authoring IT standards, frameworks and patterns related to the modern application design Experience in the deployment of business solutions in Private Cloud, Hybrid Cloud, and On-Prem environments Demonstrated background in architecting within an Agile delivery environment (e.g., Scrum, Kanban, SAFe) Thank you Passionate learner who actively seeks to learn about new technologies and approaches Active in the Open Source Community Excellent client/user interaction skills to determine requirements Comfortable leading collaborative design work in cross-functional teams Working technical knowledge of current systems software, protocols, and standards Excellent written and oral communication skills Excellent presentation and interpersonal skills Ability to present ideas in user-friendly language • *CORE WORK ACTIVITIES** • *Managing the Day-To-Day Architecture** Develops long-term strategic goals for architecture vision and standards in conjunction with users, productt managers, clients, and other key stakeholders. Assesses and determines governance, stewardship, and framework requirements across the organization. Creates short-term tactical solutions to achieve long-term objectives and an overall architecture roadmap. “Conducts capacity planning, lifecycle management, usage requirements analysis, feasibility studies, and other related tasks. Identifies and develops opportunities for technology reuse, migration, or retirement. • *Developing and Maintaining Requirements and Standards** Develops and promotes architecture methodologies and standards. Defines requirements to implement the appropriate tools, software, applications, and systems to support technology goals. Defines requirements for tracking data quality, completeness, redundancy, and improvement in collaboration with the Service Providers. Defines requirements to promote the success of enterprise-level application rollouts (e.g. ERP, SCM, CRM, SAP, etc.). Defines requirements to address issues in regards to systems integration, compatibility, and multiple-platform integration. Defines requirements to develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of architecture. Defines requirements to create strategies and plans for security, backup, disaster recovery, business continuity, and archiving. Documents architectures and environments to maintain current and accurate technology views. Defines requirements to verify that strategies and architectures are in regulatory compliance. • *_Building Successful Relationships_** Collaborates with project managers and business unit leaders for all projects Acts as a leader and advocate of architecture processes and standards, including coaching, training, and career development to staff. Liaises with vendors and Service Providers to select the products or services that best meet company goals. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. • *Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you. • *Additional Information** • *Job Number** 25181039 • *Job Category** Information Technology • *Location** Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) • *Schedule** Full Time • *Located Remotely?** Y • *Position Type** Management • *Pay Range:** $118,900 - $200,700 annually • *Bonus Eligible:** Y • *Stock Package:** Y • *Expiration Date:** 02/20/2026 • *JOB SUMMARY:** At Marriott, our success is measured by the joy and satisfaction we bring our customers. Much of that success is driven by our ability to provide hotels with technology that enables personalized guest experience, whether staying at one of our 8,000+ properties or taking advantage of the amenities offered by one of our 30 brands. We are seeking an individual who can advance our global operation architecture. This includes extending our property technology architecture to enable associates to deliver efficient guest services through a variety of channels, as well as providing cutting-edge technology that allows our guests better self-service experiences and helps them feel at home when away from home Works within Product Squads (teams) and receiving direction from Product Owner and engineering lead to develop solutions in accordance with technology roadmaps. Provides input into technology roadmaps. Governs and reviews the output of managed Service Providers, who are responsible for the actual hands-on delivery of services and for managing outcomes and results. • *CANDIDATE PROFILE** • *Education and Experience** • *Required:** 8+ years of experience in designing, implementing, and supporting Salesforce solutions. Hands-on experience with at least three large scale Salesforce implementations. Strong proficiency in Salesforce cloud architecture with experience architecting solutions on multiple Salesforce clouds. Expertise in designing applications using Visualforce, Aura, LWC, Apex, triggers, flows, and more. Familiarity with governor limits and the ability to deliver high-performing solutions. Solid background in Salesforce integration patterns, including REST, Streaming & Batch API, Platform Events, External Objects, etc. Experience with Salesforce, GraphQL and/or Kafka Eventing integrations Proactively suggest and implement innovative solutions for platform optimization and improved user experience. Keep abreast of the latest Salesforce features and industry’s best practices. • *Preferred:** 3+ years of experience in Hospitality or Travel IT Broad and deep experience in Cloud, Web, Mobile, API, Microservices, Search, and NoSQL technologies.  Experience architecting applications that support multi-cloud provider and globally distributed deployments. Ability to manage multiple solutions across various projects and timelines. Experience authoring IT standards, frameworks and patterns related to the modern application design Experience in the deployment of business solutions in Private Cloud, Hybrid Cloud, and On-Prem environments Demonstrated background in architecting within an Agile delivery environment (e.g., Scrum, Kanban, SAFe) Thank you Passionate learner who actively seeks to learn about new technologies and approaches Active in the Open Source Community Excellent client/user interaction skills to determine requirements Comfortable leading collaborative design work in cross-functional teams Working technical knowledge of current systems software, protocols, and standards Excellent written and oral communication skills Excellent presentation and interpersonal skills Ability to present ideas in user-friendly language • *CORE WORK ACTIVITIES** • *Managing the Day-To-Day Architecture** Develops long-term strategic goals for architecture vision and standards in conjunction with users, productt managers, clients, and other key stakeholders. Assesses and determines governance, stewardship, and framework requirements across the organization. Creates short-term tactical solutions to achieve long-term objectives and an overall architecture roadmap. “Conducts capacity planning, lifecycle management, usage requirements analysis, feasibility studies, and other related tasks. Identifies and develops opportunities for technology reuse, migration, or retirement. • *Developing and Maintaining Requirements and Standards** Develops and promotes architecture methodologies and standards. Defines requirements to implement the appropriate tools, software, applications, and systems to support technology goals. Defines requirements for tracking data quality, completeness, redundancy, and improvement in collaboration with the Service Providers. Defines requirements to promote the success of enterprise-level application rollouts (e.g. ERP, SCM, CRM, SAP, etc.). Defines requirements to address issues in regards to systems integration, compatibility, and multiple-platform integration. Defines requirements to develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of architecture. Defines requirements to create strategies and plans for security, backup, disaster recovery, business continuity, and archiving. Documents architectures and environments to maintain current and accurate technology views. Defines requirements to verify that strategies and architectures are in regulatory compliance. • *_Building Successful Relationships_** Collaborates with project managers and business unit leaders for all projects Acts as a leader and advocate of architecture processes and standards, including coaching, training, and career development to staff. Liaises with vendors and Service Providers to select the products or services that best meet company goals. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. • *Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Supporting daily room operations, managing staff schedules, and ensuring guest satisfaction. | High school diploma or GED with 3 years of relevant experience, or a 2-year degree with 1 year of experience in guest services or related fields. | JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Communicates performance expectations employees in accordance with job descriptions for each position. • Handles employee questions and concerns. • Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget • Supervises same day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience • Assists in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Manage and oversee event operations, lead teams, and ensure high-quality customer service in a hospitality setting. | Requires experience in hospitality management, event coordination, team leadership, and customer service, with a high school diploma or equivalent. | JOB SUMMARY Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. CANDIDATE PROFILE Education and Experience • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. Preferred • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. CORE WORK ACTIVITIES Management of Event Operations associated with Banquets, Event Services • Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. • Leads shifts and actively participates in the servicing of events. • Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). • Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. • Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). • Attends pre-event/pre-convention meetings as needed to understand group needs. • Communicates critical information to the Banquet, Event Services and Event Technology teams. • Conducts room function inspections prior to each event to ensure the room is set according to specifications. • Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. • Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. • Maintains attendance log for Banquet, Event Service and Event Technology employees. • Manages departmental inventories and assets including par levels and maintenance of equipment. • Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). • Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. • Utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) • Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. • Works with Event Planning team to verify flawless delivery of events. Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards • Verifies knowledge and understanding of OSHA regulations are up to date. • Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. • Participates in the development and implementation of corrective action plans. Providing Exceptional Customer Service • Encourages employees to provide excellent customer service within guidelines. • Handles guest problems and complaints, seeking assistance from manager as necessary. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary. • Meets and greets guests. • Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. Assisting in Human Resource Activities • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. • Supports training when appropriate. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Schedules employees to ensure shift coverage and meet business demands and productivity goals. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.04359 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.