Marriott

Lead strategic initiatives to drive profitable RevPAR growth, translating business priorities into actionable plans, business cases, and investment recommendations for senior leaders. | Requires a bachelor’s degree and 6–8+ years of relevant experience, with demonstrated cross-functional influence, financial modeling, and executive communication. | JOB SUMMARY The Director Commercial Growth Strategy supports the development, coordination, and execution of cross-discipline high-priority strategic work focused on identifying, sizing, prioritizing, and advancing opportunities to generate incremental, sustainable, and profitable RevPAR growth and strengthen customer performance across Marriott’s global portfolio. Serving as an internal strategy consultant and thought partner to senior commercial leaders, the Director applies structured problem solving, financial and performance analysis, customer and market insights, and cross-functional expertise to address complex commercial growth questions. The role translates enterprise growth ambitions into clear strategic choices, investment recommendations, business cases, and actionable multi-year roadmaps. The Director works across disciplines to evaluate revenue growth opportunities and assist in the delivery of results, define strategic trade-offs, and align stakeholders around the initiatives with the greatest potential enterprise value. The role also helps shape the commercial capabilities, operating models, tools, services, and ways of working required to deliver sustained RevPAR impact.  Success requires a combination of consulting-style problem solving, commercial and financial acumen, executive communication, stakeholder influence, and the ability to move seamlessly from strategy development to implementation and value realization. Success measures include: * Incremental and sustainable RevPAR growth generated through prioritized commercial initiatives * Development of a fact-based, multi-year growth roadmap aligned to the highest-value opportunities that sequences and ensures delivery of cross-discipline initiatives that drive incremental RevPAR * Strength of business cases, opportunity sizing, and investment recommendations supporting executive decisions * Effective prioritization of enterprise and continent revenue growth initiatives based on strategic fit, expected value, feasibility, and resource requirements * Linking B2B and B2C data to ensure better prioritization and actioning of customer data   CANDIDATE PROFILE  Education and Experience Required * 4-year degree from an accredited university in Business Administration or related major and 6+ years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance; * OR * 8+ years of relevant professional experience in management consulting, corporate strategy, commercial strategy, finance, sales, marketing, revenue strategy, or customer strategy, or related field, demonstrating progressive career growth and a pattern of exceptional performance. * Experience developing business cases, sizing growth opportunities, evaluation strategic alternatives, and assessing trade-offs in a matrixed organization. * Demonstrated ability to work with and influence cross-functional teams, producing executive-ready presentations and communications, supporting strategic projects from planning through implementation.   CORE WORK ACTIVITIES  * Support the development, evolution, and execution of Marriott’s multi-year commercial growth strategy to drive incremental, sustainable, and profitable RevPAR growth.  * Identify, size, and prioritize high-value growth opportunities across brands, customer segments, markets, channels, and commercial disciplines, including key growth levers such as point active members, second stays, and demand generation. * Lead strategic analyses, opportunity assessments, business cases, and investment recommendations to inform enterprise funding, portfolio prioritization, and resource allocation decisions.  * Translate revenue growth ambitions into a prioritized portfolio of initiatives, roadmaps, and measurable business outcomes aligned to RevPAR and profitability business objectives. * Serve as a trusted advisor to commercial leaders on revenue growth priorities, strategic trade-offs, emerging opportunities, and business risks.  * Develop executive-ready insights, presentations, and decision materials that support senior leadership discussions and enterprise decision-making.  * Partner across disciplines to drive alignment, accountability, and execution of revenue growth priorities.  * Establish and monitor value-realization frameworks and performance metrics to measure RevPAR impact, customer outcomes, profitability, and return on investment.  * Identify performance gaps, execution risks, and improvement opportunities, recommending actions to maximize business value and revenue growth outcomes. * Influence the development of commercial capabilities, operating models, tools, services, and AI-enabled solutions that accelerate growth and improve commercial effectiveness.  * Support the integration of commercial strategies and capabilities for new brands, acquisitions, business models, and other enterprise growth initiatives  * Lead cross-functional commercial initiatives by coordinating strategic priorities, managing dependencies, and communicating progress, risks, and recommendations to senior leadership.  * Provide strategic and analytical guidance to disciplines and continent teams to advance commercial priorities, unlock growth opportunities, and accelerate adoption of enterprise capabilities.  * Foster a culture of innovation, experimentation, agility, and continuous improvement to advance Marriott’s commercial growth agenda and long-term enterprise value creation.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf] to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave,  0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.

Lead property and operations analytics strategy, manage agile teams developing measurement frameworks and pilots, and deliver insights to senior leaders and owners. | Requires 10+ years of progressive analytics, strategy, or operations experience, ideally in hospitality or lodging, plus a bachelor's degree; a master's degree or MBA is preferred. | Position Overview  The Senior Director, Property & Operations Analytics is a key leader within Marriott’s Enterprise Data, Analytics & AI (D&AI) organization, responsible for elevating analytics, measurement practices, and decision support across the end‑to‑end property and hotel operations lifecycle. This role partners closely with Global Operations, Brand & Lodging Product, Quality, Owner & Franchise Services and Continent teams to drive performance, improve guest experience, and inform enterprise and owner decisions.  This leader owns analytics that support hotels and above‑property leaders across on‑property execution, quality and standards, renovation and compliance, service delivery, labor and cost efficiency, and operational performance. A core expectation is to bring innovation - introducing modern measurement approaches, strengthening experimentation and pilot measurement, and continuously raising the analytical maturity of the Property & Operations analytics portfolio.  As an Analytics Guild Leader in the D&AI operating model, the role leads multiple agile pods, sets standards across Operations Analytics, and ensures end‑to‑end progress on enterprise priorities, data debt reduction, and flagship initiatives such as ITR Drivers, hotel decisioning tools (e.g., QPower), and the evolution of guest satisfaction measurement.  Key Duties & Responsibilities  1. Strategic & Innovative Leadership – Property & Operations  • Define and execute the analytics vision for Property & Operations in alignment with enterprise priorities and D&AI strategy.  • Introduce innovative measurement practices, frameworks, and analytical approaches that elevate how Global Operations decisions are informed.  • Act as a thought leader on how property condition, service execution, staffing, and operational trade‑offs influence guest experience, brand health, and owner value.  2. Measurement & Decision Support  • Own measurement strategy for operations pilots, initiatives, and field tests - ensuring clear success metrics, learning agendas, and post‑pilot recommendations.  • Translate pilot and initiative results into crisp insights and decision guidance for senior leaders, operations forums, and owners.  • Continuously assess whether current KPIs and scorecards are fit‑for‑purpose, recommending changes where needed to improve decision quality.  3. Operations Analytics (End‑to‑End)  • Provide Analytics oversight across Global Ops domains, including Rooms, F&B, Spa, Engineering, Staffing/Labor, and Service Operations.  • Lead development of robust measurement frameworks for complex areas such as Food & Beverage and other operations‑heavy disciplines.  • Deepen team expertise in relevant systems, data sources, and operational dynamics across Global Operations functions.  • Ensure analytics reflect real operational realities and are trusted by field, continent, and corporate leaders.  4. Advanced Analytics & Insight Delivery  • Lead analyses and models assessing hotel performance drivers, including renovation impact, standards compliance, service execution, and operational effectiveness.  • Synthesize across GuestVoice/ITR, brand standards, quality audits, property attributes, financial signals, and operational KPIs.  • Deliver executive‑ready insights that clearly communicate what matters, why it matters, and what actions leaders should take.  5. Guild, Pod & Enterprise Leadership (D&AI Model)  • Serve as Analytics Guild Leader for Property & Operations, setting standards, best practices, and capability roadmaps.  • Work closely with other guild leaders and pod teams to ensure coordinated progress on shared priorities, enterprise initiatives, and data debt items.  • Drive alignment and momentum across large cross‑pod efforts, including ITR Drivers, hotel decisioning tools (e.g., QPower), and modernization of guest satisfaction measurement (including assessing how ITR is measured and complemented by other metrics).  6. Cross‑Functional Partnership & Influence  • Serve as the primary analytics partner to Global Operations, Quality, Asset Management, Brand Operations, Development, and Continent leadership teams.  • Embed analytics into operational planning, performance reviews, renovation prioritization, and standards governance.  • Influence leaders through strong relationships, credibility, and clear data‑driven storytelling.  7. Team Leadership & Capability Building  • Lead, mentor, and inspire a senior team of analytics leaders and practitioners.  • Elevate team capabilities in measurement design, causal analysis, experimentation, and operational decisioning.  • Foster a culture of ownership, learning, and continuous improvement.  Requirements & Qualifications  Education  • Bachelor’s degree in Business, Analytics, Data Science, Economics, Engineering, or related field required.  • Master’s degree or MBA preferred.  Experience  • 10+ years of progressive experience in analytics, strategy, operations, or related disciplines, with significant leadership responsibility.  • Proven experience driving measurement and analytics for complex operational environments. This may include KPI frameworks and decisioning for an assigned business domain.   • Demonstrated ability to influence senior executives and drive adoption of analytics in business decision‑making.  • Hospitality, lodging operations, quality, or asset‑focused experience required.   Skills & Knowledge  • Deep understanding of hotel operations, service delivery, and operational drivers of guest experience.  • Strong analytical, conceptual, and systems thinking skills.  • Demonstrated experience communicating with and influencing senior executives and driving enterprise‑level analytics adoption.  • Experience operating in agile, product‑oriented analytics models.  This role plays a critical part in modernizing how Marriott measures, pilots, and optimizes property‑level execution—translating analytics into stronger guest experiences, better operational decisions, and long‑term value for owners and the enterprise.  Location  * Must be able to consistently work Eastern or Central time zone business hours, with a strong preference for Eastern time zone alignment.      At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp_2025edits_8.19.25.pdf] to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave,  0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.

Manage banquet event orders, coordinate with hosts, and ensure guest needs are met during functions. | At least one year of related work experience and a high school diploma or equivalent, with physical ability to lift up to 25 pounds. | POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to learn more. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.

Coordinate event logistics and manage customer and vendor relationships to ensure successful event execution. | Requires 1-2 years experience or associate degree with strong communication, organizational, and customer service skills. | JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to learn more. Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.

Support daily room operations by managing staff, budgets, and guest services to ensure high standards and maximize revenue. | Requires 3 years relevant experience or 2-year degree with 1 year experience, proficiency in operations, staff and financial management. | JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained in room operations reports. • Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. • Operates all department equipment as necessary and reporting malfunctions. • Ensures employees have the proper supplies and uniforms. • Understands night audit procedures and being able to comprehend and utilize reports as necessary. • Understands and complies with loss prevention policies and procedures. • Communicates performance expectations employees in accordance with job descriptions for each position. • Handles employee questions and concerns. • Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget • Supervises same day selling procedures to maximize room revenue and property occupancy. • Verifies accuracy of room rates to maximize revenue opportunities • Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. • Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. • Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience • Assists in the investigation of employee and guest accidents. • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. • Assists in the review of comment cards and guest satisfaction results with employees.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.

Manage daily operations, staff, budgets, and ensure service quality in food and beverage settings. | Requires high school or associate degree with 2-4 years relevant experience and strong leadership skills. | JOB SUMMARY Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Understands employee positions well enough to perform duties in employees' absence. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Monitors and maintains the productivity level of employees. • Verifies that all team members/supervisors understand the brand specific philosophy. • Maintains the operating budget, and verifies that standards and legal obligations are followed. • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to verify understanding. • Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction result with employees. • Responds in a timely manner to customer service department request. Additional Responsibilities • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. • Performs other duties, as assigned, to meet business needs.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.

Coordinate security assessments, mentor team members, manage projects, and communicate security concepts to leadership. | Bachelor's degree or equivalent with 3+ years IT experience, strong interpersonal and organizational skills, knowledge of ITIL and cloud security preferred. | This is a temporary position.  The assignment length is through July 30th, 2027.  JOB SUMMARY This role is responsible for assuring all functions of the Security Engagement Review (SER) Process are performed in a timely manner. As a member of the Security Architecture and Strategy (SA) team as a coordinator role working within the SA team assigning engagements, verifying the SERs are moving forward, identifying challenges in completion of these assessments and removing obstacles to the completion. This role will also require experience in training fellow team members on processes or workflows, as well as mentoring team members after training to ensure they are performing at the highest levels. The coordinator will also work with teams outside SA to gather the required information for the completion of the SER, guide these teams during the process, and serve as the point of contact for any issues or questions that arise.   Other tasks which will make this role successful would include creating and giving presentations on the SER process and organization, including senior executive level associates, managing small projects, and a level of comfort in explaining basic security concepts. Strong organizational and interpersonal skills are required.   CANDIDATE PROFILE  Education and Experience Required: * Bachelor’s degree in Computer Sciences or related field or equivalent experience/certification * 3+ years overall Information Technology prior experience at Marriott (preferred) or in a similarly large organization. * Experience as a Coordinator in reviewing Security Architectures and explaining security risks/gaps as well as mitigation strategies at a high level is highly desirable. * The coordinator must have strong interpersonal communication skills, as well as organizational skills. Preferred: * Strong working knowledge of IT service management (e.g., ITIL-related disciplines * Ability to communicate Security Requirements for areas including but not limited to; Cloud Computing, Application Development, IAM, and Infrastructure design and standards to a varied audience at a high level. * Experience in hospitality, with a focus on technologies such as data centers, project management, and third-party vendor projects. * Ability to multitask and prioritize projects to provide excellent customer satisfaction results. * Coordination of team members to assure no tasks remain unfinished or abandoned. * Ability to conduct independent research on possible issues with the process. * Strong abilities and experience in documentation and written communication for diverse audiences * Experience working with diverse and distributed global teams. * Basic knowledge of technologies such as, but not limited to; SaaS services, Application Design, Network Infrastructure, Operating Systems, Identity and Access Management. * Strong negotiating, influencing and problem resolution skills * Ability to effectively prioritize and execute tasks in a high-pressure environment * Ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action independently.   CORE WORK ACTIVITIES * Works with internal stakeholders to organize and coordinate all steps and functions to complete the Security Engagement process. This includes organizing and hosting meetings; communicating status of assessments and following up on requests for information; escalating issues to management on assessments being delayed. * Consults with customers to gather and evaluate functional requirements and provides these to the Security Architect team. * Works with the Security Architect Analysts to monitor ongoing project activities, intake of new projects and monitoring of the Security Engagement Process to meet team objectives for performance.   Managing Projects and Priorities * Develops specific goals and plans to prioritize, organize, and accomplish work. * Makes and executes the necessary decisions to keep moving forward toward achievement of goals. * Provides direction and assistance to other teams regarding projects. * Determines priorities, schedules, plans and necessary resources to promote completion of any projects on schedule.   Delivering on the Needs of Key Stakeholders * Understands and meets the needs of key stakeholders. * Communicates concepts in a clear and persuasive manner that is easy to understand. * Demonstrates an understanding of business priorities. * Supports the achievement of team and process performance goals.   Providing Process Guidance and Consultation * Provides recommendations to improve the effectiveness of processes and programs. * Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes. * Applies knowledge/judgment to achieve business goals. * Foresees, identifies, and resolves problems.   At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.  All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here [https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.  Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.  Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global  team, and become the best version of you.