Marriott

Designing and delivering large-scale enterprise applications, leading projects, and mentoring teams. | Requires 5+ years in Java/JEE, microservices, APIs, and enterprise software development, with experience in API and solution architecture. | Marriott International, Inc: Senior Software Engineer - Loyalty Programs (Multiple Positions) Bethesda, MD Work as part of a team building sophisticated Loyalty APIs to power multi-billion dollar enterprise. Lead the design, solutioning and delivery of large-scale enterprise applications. Communicate upward to superiors and laterally to other departments, keeping the organization at large in sync and making sure that their team continues to deliver results. Monitor multiple projects to successful completion, maintaining scope within the time and budget constraints. Create solutions that serve the business needs by leveraging leading edge technologies in an innovative and impactful manner. Train and/or mentor other team members, and peers as appropriate. Provide financial input on department or project budgets, capital expenditures or other cost/resource estimates as requested. Identify opportunities to enhance the service delivery processes. Perform more complex quantitative and qualitative analyses for technology service delivery processes and projects. Ensure all projects follow the defined development and business case processes. Ensure proper coordination with appropriate IT and vendor relations teams. Provide consultation for routine and complex systems development. Ensure early warning to the business stakeholder executives regarding degraded or missed service levels. Coordinate with Operations and Infrastructure teams for deployment and production support activities. Follow all defined IR standards and processes (i.e. IT Governance, SM&G, Architecture, etc.) and provides input for improvements to the appropriate process owners as needed. Maintain a proper balance between business and operational risk. Follow the defined project management standards and processes. Validate that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics. Monitor Service Provider outcomes. Review estimates of work effort for client project provided by Service Providers for accuracy. Facilitate timely resolution of service delivery problems and minimizes the impact to clients. Create documentation and coordinate with Security, Application Delivery and Infrastructure teams for deployment and production support activities. Facilitate timely resolution of service delivery problems and minimize the impact to partner. REQUIREMENTS: Bachelor's degree or foreign equivalent degree in Computer Science, Computer Engineering or related technical field followed by 5 years of progressively responsible hands-on experience with application development tools. Experience must include: 5 years of experience in Java/JEE, Relational and/or No-SQL Databases and application development. 5 years of experience working on initiatives to implement Microservices by applying best practices in the industry. 5 years of experience in API, Microservices, Webservices, Rest APIs, and Application Development. 5 years of experience performing requirement analysis, solution architecture reviews and high-level solution design, resource-based and API specification development. 4 years of experience leading and managing end-to-end integration solutions development for enterprise software or hosted high-tech services. 2 years of experience working in an agile development environment with an onshore & offshore model. 100% Remote; position may be performed from anywhere within the U.S. Travel to Marriott HQ in Bethesda, MD at least one per quarter. SALARY: $150,426 to $174,900 per year LOCATION: 7750 Wisconsin Avenue, Bethesda, MD 20814 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Assist in managing all operations in the rooms departments, improve guest and employee satisfaction, and maximize departmental financial performance. | High school diploma or GED with 4 years of experience in guest services or related area, or a 2-year degree with 2 years of experience. | **Additional Information** • *Job Number** 25161855 • *Job Category** Rooms & Guest Services Operations • *Location** The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan, United States, 48174VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Detroit%20Metropolitan%20Airport%2C%202501%20Worldgateway%20Place%2C%20Romulus%2C%20Michigan%2C%20United%20States%2C%2048174) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $57,000 - $71,000 annually • *Bonus Eligible:** Y • *JOB SUMMARY** Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • *CORE WORK ACTIVITIES** • *Leading Room Operations Team** • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. • *Managing Property Rooms Operations Function(s)** • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. • *Managing and Monitoring Activities that Affect the Guest Experience** • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. • *Managing Profitability** • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. • *Conducting Human Resources Activities** • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you. • *Additional Information** • *Job Number** 25161855 • *Job Category** Rooms & Guest Services Operations • *Location** The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan, United States, 48174VIEW ON MAP (https://www.google.com/maps?q=The%20Westin%20Detroit%20Metropolitan%20Airport%2C%202501%20Worldgateway%20Place%2C%20Romulus%2C%20Michigan%2C%20United%20States%2C%2048174) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $57,000 - $71,000 annually • *Bonus Eligible:** Y • *JOB SUMMARY** Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • *CORE WORK ACTIVITIES** • *Leading Room Operations Team** • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. • *Managing Property Rooms Operations Function(s)** • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. • *Managing and Monitoring Activities that Affect the Guest Experience** • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. • *Managing Profitability** • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. • *Conducting Human Resources Activities** • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​team, and **become** the best version of you.

Support IT operations with data analytics, ensure data accuracy and governance, and collaborate across departments. | Requires 3+ years in IT or analytics, experience with report creation, validation, and ServiceNow or similar ITSM tools. | **Additional Information** • *Job Number** 25187785 • *Job Category** Information Technology • *Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) • *Schedule** Full Time • *Located Remotely?** Y • *Position Type** Management • *Pay Range:** $30.86-$48.55 per hour • *Expiration Date:** 12/09/2025 This is a temporary position. The Data Analyst, Infrastructure & Delivery Shared Services, is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences. At Marriott we are transforming the way we manage technology; this position will support the IT Operations team with analytics supplying the team with data and insights to drive the transformation forward. You will establish a data centric continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and product owners across the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed. You will be accountable to ensure data meets the requirements and availability standards defined by the team and documenting the available data and ITSM Metric calculations used to ensure consistency across the ITSM organization. This is a technical analyst role that requires collaboration with multiple Global Technology and Platform teams. • *Candidate Profile** • *Education and Experience** • *Required:** + Undergraduate degree or equivalent experience/certifications + 3+ years of experience in Information Technology (IT) and/or analytics roles, including: + 2+ years of experience in report creation, validation, data audit, and data documentation + 1+ years of experience in Service Now or related ITSM technology • *Preferred Skills and Expertise** + **Technical:** + Working understanding of ETL pipelines and dataflows. + Experience tuning and optimizing data models in both PowerBI/Microsoft Fabric + Experience with Microsoft SQL Server and writing T-SQL + Experience with Python, PySpark, or R + Experience leading complex data initiatives with multiple stakeholders and end users including both technical and non-technical partners. + Experience writing technical documentation + Experience defining and implementing ITSM Metric governance + Proficiency in data audit and enforcing data standards + Experience defining and implementing data governance process + Experience implementing and managing data sharing model for a data platform. + Experience with Service Now reporting platform + Strong understanding of relational data models • *General:** + Strong interpersonal, written, and oral communication skills to interact at all levels + Ability to independently manage technical or process issues, providing executive reporting on issue status + Experience interfacing with and influencing business partners + Experience communicating technical material to non-technical business partners to help them interpret data and uncover actionable information + Ability to think creatively, systemically, holistically, and practically to support team members and practice managers • *Core Work Activities:** + Work with data platform team and source data owners to mitigate and resolve gaps and inconsistencies + Identify gaps and inconsistencies within the data platform across multiple core data sources + Support Business Application and IT Support Desk activities through data platform regulation and availability + Work with peers and leadership to propose new opportunities for data strategy and insight + Work cross-departmentally to align on data platform needs + Work in partnership with other team members on development of data strategy for service groups + Explore new tools and methods to continuously improve the data platform and reporting capabilities of the team + Complete special projects and activities, as assigned + Function as a strategic data expert within the department + Provide direction, influence, and assistance to other teams and individuals as needed + Generate and provide accurate and timely results in the form of program reports, executive presentations, etc. + Plan, develop, implement, and evaluate the quality of operations, property support, and technology investments • *Providing Technical Support and Consultation:** + Provide technical expertise and leadership within own and other teams + Provide recommendations to improve the effectiveness of processes and programs + Demonstrate advanced knowledge of job-relevant issues, products, systems, technology, and processes + Demonstrate advanced knowledge of function-specific concepts + Apply knowledge, judgment, and actions to achieve business goals + Foresee, identify, and resolve problems + Keep up-to-date technically and apply new knowledge to the job + Perform other reasonable duties as required for this position _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. • *Washington Applicants Only** : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you. • *Additional Information** • *Job Number** 25187785 • *Job Category** Information Technology • *Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) • *Schedule** Full Time • *Located Remotely?** Y • *Position Type** Management • *Pay Range:** $30.86-$48.55 per hour • *Expiration Date:** 12/09/2025 This is a temporary position. The Data Analyst, Infrastructure & Delivery Shared Services, is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences. At Marriott we are transforming the way we manage technology; this position will support the IT Operations team with analytics supplying the team with data and insights to drive the transformation forward. You will establish a data centric continuous improvement model in partnership with other Data Analysts, ITSM Practice Owners, Service Desk Leaders, SRE Leaders, and various other departments and product owners across the organization. As a contributing member of the ITSM Service Delivery Data and Analytics team, the Data Analyst will partner with ETL and Platform teams to ensure that data within the Enterprise ITSM reporting platform is accurate, up-to-date, and governed. You will be accountable to ensure data meets the requirements and availability standards defined by the team and documenting the available data and ITSM Metric calculations used to ensure consistency across the ITSM organization. This is a technical analyst role that requires collaboration with multiple Global Technology and Platform teams. • *Candidate Profile** • *Education and Experience** • *Required:** + Undergraduate degree or equivalent experience/certifications + 3+ years of experience in Information Technology (IT) and/or analytics roles, including: + 2+ years of experience in report creation, validation, data audit, and data documentation + 1+ years of experience in Service Now or related ITSM technology • *Preferred Skills and Expertise** + **Technical:** + Working understanding of ETL pipelines and dataflows. + Experience tuning and optimizing data models in both PowerBI/Microsoft Fabric + Experience with Microsoft SQL Server and writing T-SQL + Experience with Python, PySpark, or R + Experience leading complex data initiatives with multiple stakeholders and end users including both technical and non-technical partners. + Experience writing technical documentation + Experience defining and implementing ITSM Metric governance + Proficiency in data audit and enforcing data standards + Experience defining and implementing data governance process + Experience implementing and managing data sharing model for a data platform. + Experience with Service Now reporting platform + Strong understanding of relational data models • *General:** + Strong interpersonal, written, and oral communication skills to interact at all levels + Ability to independently manage technical or process issues, providing executive reporting on issue status + Experience interfacing with and influencing business partners + Experience communicating technical material to non-technical business partners to help them interpret data and uncover actionable information + Ability to think creatively, systemically, holistically, and practically to support team members and practice managers • *Core Work Activities:** + Work with data platform team and source data owners to mitigate and resolve gaps and inconsistencies + Identify gaps and inconsistencies within the data platform across multiple core data sources + Support Business Application and IT Support Desk activities through data platform regulation and availability + Work with peers and leadership to propose new opportunities for data strategy and insight + Work cross-departmentally to align on data platform needs + Work in partnership with other team members on development of data strategy for service groups + Explore new tools and methods to continuously improve the data platform and reporting capabilities of the team + Complete special projects and activities, as assigned + Function as a strategic data expert within the department + Provide direction, influence, and assistance to other teams and individuals as needed + Generate and provide accurate and timely results in the form of program reports, executive presentations, etc. + Plan, develop, implement, and evaluate the quality of operations, property support, and technology investments • *Providing Technical Support and Consultation:** + Provide technical expertise and leadership within own and other teams + Provide recommendations to improve the effectiveness of processes and programs + Demonstrate advanced knowledge of job-relevant issues, products, systems, technology, and processes + Demonstrate advanced knowledge of function-specific concepts + Apply knowledge, judgment, and actions to achieve business goals + Foresee, identify, and resolve problems + Keep up-to-date technically and apply new knowledge to the job + Perform other reasonable duties as required for this position _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. • *Washington Applicants Only** : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Assist in supervising daily food and beverage operations, ensuring guest satisfaction, compliance with standards, and managing budgets. | High school diploma or GED with 3 years food and beverage or related experience, or 2-year degree with 1 year experience in related field. | **Additional Information** • *Job Number** 25177891 • *Job Category** Food and Beverage & Culinary • *Location** Miami Airport Marriott, 1201 NW Le Jeune Road, Miami, Florida, United States, 33126VIEW ON MAP (https://www.google.com/maps?q=Miami%20Airport%20Marriott%2C%201201%20NW%20Le%20Jeune%20Road%2C%20Miami%2C%20Florida%2C%20United%20States%2C%2033126) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $25.77-$27.40 per hour • *Bonus Eligible:** Y • *JOB SUMMARY** Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. • *CORE WORK ACTIVITIES** • *Assisting in Managing Day-to-Day Operations** • Assists in the ordering of F&B supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to ensure understanding. • Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. • *Ensuring Exceptional Customer Service** • Provides services that are above and beyond for customer satisfaction and retention. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction results with employees. • Responds in a timely manner to customer service department request. • *Additional Responsibilities** • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you. • *Additional Information** • *Job Number** 25177891 • *Job Category** Food and Beverage & Culinary • *Location** Miami Airport Marriott, 1201 NW Le Jeune Road, Miami, Florida, United States, 33126VIEW ON MAP (https://www.google.com/maps?q=Miami%20Airport%20Marriott%2C%201201%20NW%20Le%20Jeune%20Road%2C%20Miami%2C%20Florida%2C%20United%20States%2C%2033126) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $25.77-$27.40 per hour • *Bonus Eligible:** Y • *JOB SUMMARY** Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. • *CORE WORK ACTIVITIES** • *Assisting in Managing Day-to-Day Operations** • Assists in the ordering of F&B supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to ensure understanding. • Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. • Follows property specific second effort and recovery plan. • Stays readily available/ approachable for all team members. • Demonstrates knowledge of the brand specific service culture. • *Ensuring Exceptional Customer Service** • Provides services that are above and beyond for customer satisfaction and retention. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Takes proactive approaches when dealing with guest concerns. • Sets a positive example for guest relations. • Stays readily available/ approachable for all guests. • Reviews comment cards and guest satisfaction results with employees. • Responds in a timely manner to customer service department request. • *Additional Responsibilities** • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Performs hourly job function if necessary. • Extends professionalism and courtesy to team members at all times. • Comprehends budgets, operating statements and payroll progress report. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Lead architecture and governance of Salesforce solutions and enterprise technology roadmaps, collaborating with stakeholders and managing service providers. | 8+ years Salesforce solution design and implementation experience with multiple large-scale Salesforce deployments, strong Salesforce cloud architecture skills, and proficiency in Salesforce development tools and integration patterns. | **Additional Information** • *Job Number** 25181039 • *Job Category** Information Technology • *Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) • *Schedule** Full Time • *Located Remotely?** Y • *Position Type** Management • *Pay Range:** $118,900 - $200,700 annually • *Bonus Eligible:** Y • *Stock Package:** Y • *Expiration Date:** 01/02/2026 • *JOB SUMMARY:** At Marriott, our success is measured by the joy and satisfaction we bring our customers. Much of that success is driven by our ability to provide hotels with technology that enables personalized guest experience, whether staying at one of our 8,000+ properties or taking advantage of the amenities offered by one of our 30 brands. We are seeking an individual who can advance our global operation architecture. This includes extending our property technology architecture to enable associates to deliver efficient guest services through a variety of channels, as well as providing cutting-edge technology that allows our guests better self-service experiences and helps them feel at home when away from home Works within Product Squads (teams) and receiving direction from Product Owner and engineering lead to develop solutions in accordance with technology roadmaps. Provides input into technology roadmaps. Governs and reviews the output of managed Service Providers, who are responsible for the actual hands-on delivery of services and for managing outcomes and results. • *CANDIDATE PROFILE** • *Education and Experience** • *Required:** 8+ years of experience in designing, implementing, and supporting Salesforce solutions. Hands-on experience with at least three large scale Salesforce implementations. Strong proficiency in Salesforce cloud architecture with experience architecting solutions on multiple Salesforce clouds. Expertise in designing applications using Visualforce, Aura, LWC, Apex, triggers, flows, and more. Familiarity with governor limits and the ability to deliver high-performing solutions. Solid background in Salesforce integration patterns, including REST, Streaming & Batch API, Platform Events, External Objects, etc. Experience with Salesforce, GraphQL and/or Kafka Eventing integrations Proactively suggest and implement innovative solutions for platform optimization and improved user experience. Keep abreast of the latest Salesforce features and industry’s best practices. • *Preferred:** 3+ years of experience in Hospitality or Travel IT Broad and deep experience in Cloud, Web, Mobile, API, Microservices, Search, and NoSQL technologies.  Experience architecting applications that support multi-cloud provider and globally distributed deployments. Ability to manage multiple solutions across various projects and timelines. Experience authoring IT standards, frameworks and patterns related to the modern application design Experience in the deployment of business solutions in Private Cloud, Hybrid Cloud, and On-Prem environments Demonstrated background in architecting within an Agile delivery environment (e.g., Scrum, Kanban, SAFe) Thank you Passionate learner who actively seeks to learn about new technologies and approaches Active in the Open Source Community Excellent client/user interaction skills to determine requirements Comfortable leading collaborative design work in cross-functional teams Working technical knowledge of current systems software, protocols, and standards Excellent written and oral communication skills Excellent presentation and interpersonal skills Ability to present ideas in user-friendly language • *CORE WORK ACTIVITIES** • *Managing the Day-To-Day Architecture** Develops long-term strategic goals for architecture vision and standards in conjunction with users, productt managers, clients, and other key stakeholders. Assesses and determines governance, stewardship, and framework requirements across the organization. Creates short-term tactical solutions to achieve long-term objectives and an overall architecture roadmap. “Conducts capacity planning, lifecycle management, usage requirements analysis, feasibility studies, and other related tasks. Identifies and develops opportunities for technology reuse, migration, or retirement. • *Developing and Maintaining Requirements and Standards** Develops and promotes architecture methodologies and standards. Defines requirements to implement the appropriate tools, software, applications, and systems to support technology goals. Defines requirements for tracking data quality, completeness, redundancy, and improvement in collaboration with the Service Providers. Defines requirements to promote the success of enterprise-level application rollouts (e.g. ERP, SCM, CRM, SAP, etc.). Defines requirements to address issues in regards to systems integration, compatibility, and multiple-platform integration. Defines requirements to develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of architecture. Defines requirements to create strategies and plans for security, backup, disaster recovery, business continuity, and archiving. Documents architectures and environments to maintain current and accurate technology views. Defines requirements to verify that strategies and architectures are in regulatory compliance. • *_Building Successful Relationships_** Collaborates with project managers and business unit leaders for all projects Acts as a leader and advocate of architecture processes and standards, including coaching, training, and career development to staff. Liaises with vendors and Service Providers to select the products or services that best meet company goals. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. • *Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you. • *Additional Information** • *Job Number** 25181039 • *Job Category** Information Technology • *Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814) • *Schedule** Full Time • *Located Remotely?** Y • *Position Type** Management • *Pay Range:** $118,900 - $200,700 annually • *Bonus Eligible:** Y • *Stock Package:** Y • *Expiration Date:** 01/02/2026 • *JOB SUMMARY:** At Marriott, our success is measured by the joy and satisfaction we bring our customers. Much of that success is driven by our ability to provide hotels with technology that enables personalized guest experience, whether staying at one of our 8,000+ properties or taking advantage of the amenities offered by one of our 30 brands. We are seeking an individual who can advance our global operation architecture. This includes extending our property technology architecture to enable associates to deliver efficient guest services through a variety of channels, as well as providing cutting-edge technology that allows our guests better self-service experiences and helps them feel at home when away from home Works within Product Squads (teams) and receiving direction from Product Owner and engineering lead to develop solutions in accordance with technology roadmaps. Provides input into technology roadmaps. Governs and reviews the output of managed Service Providers, who are responsible for the actual hands-on delivery of services and for managing outcomes and results. • *CANDIDATE PROFILE** • *Education and Experience** • *Required:** 8+ years of experience in designing, implementing, and supporting Salesforce solutions. Hands-on experience with at least three large scale Salesforce implementations. Strong proficiency in Salesforce cloud architecture with experience architecting solutions on multiple Salesforce clouds. Expertise in designing applications using Visualforce, Aura, LWC, Apex, triggers, flows, and more. Familiarity with governor limits and the ability to deliver high-performing solutions. Solid background in Salesforce integration patterns, including REST, Streaming & Batch API, Platform Events, External Objects, etc. Experience with Salesforce, GraphQL and/or Kafka Eventing integrations Proactively suggest and implement innovative solutions for platform optimization and improved user experience. Keep abreast of the latest Salesforce features and industry’s best practices. • *Preferred:** 3+ years of experience in Hospitality or Travel IT Broad and deep experience in Cloud, Web, Mobile, API, Microservices, Search, and NoSQL technologies.  Experience architecting applications that support multi-cloud provider and globally distributed deployments. Ability to manage multiple solutions across various projects and timelines. Experience authoring IT standards, frameworks and patterns related to the modern application design Experience in the deployment of business solutions in Private Cloud, Hybrid Cloud, and On-Prem environments Demonstrated background in architecting within an Agile delivery environment (e.g., Scrum, Kanban, SAFe) Thank you Passionate learner who actively seeks to learn about new technologies and approaches Active in the Open Source Community Excellent client/user interaction skills to determine requirements Comfortable leading collaborative design work in cross-functional teams Working technical knowledge of current systems software, protocols, and standards Excellent written and oral communication skills Excellent presentation and interpersonal skills Ability to present ideas in user-friendly language • *CORE WORK ACTIVITIES** • *Managing the Day-To-Day Architecture** Develops long-term strategic goals for architecture vision and standards in conjunction with users, productt managers, clients, and other key stakeholders. Assesses and determines governance, stewardship, and framework requirements across the organization. Creates short-term tactical solutions to achieve long-term objectives and an overall architecture roadmap. “Conducts capacity planning, lifecycle management, usage requirements analysis, feasibility studies, and other related tasks. Identifies and develops opportunities for technology reuse, migration, or retirement. • *Developing and Maintaining Requirements and Standards** Develops and promotes architecture methodologies and standards. Defines requirements to implement the appropriate tools, software, applications, and systems to support technology goals. Defines requirements for tracking data quality, completeness, redundancy, and improvement in collaboration with the Service Providers. Defines requirements to promote the success of enterprise-level application rollouts (e.g. ERP, SCM, CRM, SAP, etc.). Defines requirements to address issues in regards to systems integration, compatibility, and multiple-platform integration. Defines requirements to develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of architecture. Defines requirements to create strategies and plans for security, backup, disaster recovery, business continuity, and archiving. Documents architectures and environments to maintain current and accurate technology views. Defines requirements to verify that strategies and architectures are in regulatory compliance. • *_Building Successful Relationships_** Collaborates with project managers and business unit leaders for all projects Acts as a leader and advocate of architecture processes and standards, including coaching, training, and career development to staff. Liaises with vendors and Service Providers to select the products or services that best meet company goals. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here (https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewp\_2025edits\_8.19.25.pdf) to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. • *Washington Applicants Only** : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Assist in managing rooms area operations and staff to improve guest and employee satisfaction while maximizing financial performance. | High school diploma or GED with 4 years relevant experience in guest services or housekeeping management, or equivalent education and experience. | **Additional Information** • *Job Number** 25192284 • *Job Category** Rooms & Guest Services Operations • *Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Avenue NE, St Petersburg, Florida, United States, 33701VIEW ON MAP (https://www.google.com/maps?q=The%20Vinoy%20Resort%20%26%20Golf%20Club%20Autograph%20Collection%2C%20501%205th%20Avenue%20NE%2C%20St%20Petersburg%2C%20Florida%2C%20United%20States%2C%2033701) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $59,000-$73,000 Annually • *Bonus Eligible:** Y • *JOB SUMMARY** Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • *CORE WORK ACTIVITIES** • *Leading Room Operations Team** • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. • *Managing Property Rooms Operations Function(s)** • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. • *Managing and Monitoring Activities that Affect the Guest Experience** • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. • *Managing Profitability** • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. • *Conducting Human Resources Activities** • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you. • *Additional Information** • *Job Number** 25192284 • *Job Category** Rooms & Guest Services Operations • *Location** The Vinoy Resort & Golf Club Autograph Collection, 501 5th Avenue NE, St Petersburg, Florida, United States, 33701VIEW ON MAP (https://www.google.com/maps?q=The%20Vinoy%20Resort%20%26%20Golf%20Club%20Autograph%20Collection%2C%20501%205th%20Avenue%20NE%2C%20St%20Petersburg%2C%20Florida%2C%20United%20States%2C%2033701) • *Schedule** Full Time • *Located Remotely?** N • *Position Type** Management • *Pay Range:** $59,000-$73,000 Annually • *Bonus Eligible:** Y • *JOB SUMMARY** Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. • *CANDIDATE PROFILE** • *Education and Experience** • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. • *CORE WORK ACTIVITIES** • *Leading Room Operations Team** • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. • *Managing Property Rooms Operations Function(s)** • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. • *Managing and Monitoring Activities that Affect the Guest Experience** • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. • *Managing Profitability** • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. • *Conducting Human Resources Activities** • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.

Lead and manage the property's catering sales department to achieve revenue goals, ensure guest satisfaction, and coordinate with hotel operations for seamless event execution. | Requires a 2- or 4-year degree in business or related field with 2-4 years of sales and marketing experience, plus leadership of catering sales teams. | JOB SUMMARY Functions as the business leader of the property's Catering Sales Department and manages the property's reactive and proactive catering sales efforts. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Provides day to day leadership to a team of on-property catering sales associates. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Verifies a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Maintains accountability for verifying that the team maximizes revenue opportunities by up-selling and accurately forecasting (e.g., catering and group rooms) for all events. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. CORE WORK ACTIVITIES Managing Sales Activities Manages the catering sales efforts for the hotel including local and group/convention business. Solicits/books local catering business and develops group business. Develops and manages catering sales revenue and operation budgets, and provides forecasting reports. Works with the management team to create and implement a catering sales/marketing plan addressing revenue, customers and market. Develops menus that drive sales. Assists with selling, implementation and follow-through of catering promotions. Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels & Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Coordinates and deploys catering sales resources on-property to establish pull-through and sustainment of catering sales strategies and selling solutions. Develops a close working relationship with operations to execute strategies at the hotel level. Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process. Performs other duties, as assigned, to meet business needs. Building Successful Relationships Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Partners with key stakeholders within Area Sales to receive warms leads for more in-depth qualification of the business for the property. Partners with Event Management and hotel operations to sell products and services that the hotel has the ability to successfully execute. Leadership Manages and directs the on-property catering sales managers to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective catering sales deployment strategies to grow market share. Partners with Human Resources (HR) to attract, develop and retain the right people in order to support the strategic priorities of the market. Creates effective structures, processes, jobs and performance management systems are in place. Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results. Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover. Keeps an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR. Supports tools and training resources to educate sales associates on winning catering solutions. Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. Identifies, trains and mentors catering sales associates. Transfers functional knowledge and develop catering sales skills of other discipline managers. Shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Provides day to day leadership to a team of on-property catering sales associates. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Lead and manage the property's sales department to achieve booking and revenue goals, develop and implement sales strategies, manage marketing budgets, build customer and community relationships, and provide leadership to sales associates. | Requires a 2- or 4-year degree in business or related field, 2-4 years of sales and marketing experience preferably in lodging/hospitality, demonstrated team supervision skills, and progressive hotel industry experience. | Additional Information Job Number 25116947 Job Category Sales & Marketing Location The Westin Book Cadillac Detroit, 1114 Washington Blvd, Detroit, Michigan, United States, 48226VIEW ON MAP (Westin Book Cadillac Detroit, 1114 Washington Blvd, Detroit, Michigan, United States, 48226) Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Functions as the leader of the propertyu2019s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brandu2019s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotelu2019su2019 sales objectives. Evaluates the propertyu2019s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements propertyu2013wide strategies that deliver products and services to meet or exceed the needs and expectations of the brandu2019s target customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: u2022 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR u2022 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: u2022 4 year college degree. u2022 Demonstrated skills in supervising a team. u2022 Lodging sales experience. u2022 Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. CORE WORK ACTIVITIES Managing Sales Activities u2022 Manages the development of a strategic account plan for the demand generators in the market. u2022 Manages the property's reactive and proactive sales efforts. u2022 Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. u2022 Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. u2022 Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotelu2019s market position. u2022 Researches competitoru2019s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. u2022 Attends sales strategy meetings to provide input on weekly and overall sales strategy. u2022 Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. u2022 Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. u2022 Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. u2022 Serves as the sales contact for customers; serves as the customer advocate. u2022 Serves as hotel authority on sales processes and sales contracts. u2022 Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. u2022 Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. u2022 Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. u2022 Supports the General Manager by coordinating crisis communications. u2022 Executes and supports Marriottu2019s Customer Service Standards and hotelu2019s Brand Standards. u2022 Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). u2022 Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). u2022 Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. u2022 Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. u2022 Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. u2022 Implements the brandu2019s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotelu2019su2019 sales objectives. u2022 Interfaces with regional marketing communications for regional and national promotions pull through. u2022 Performs other duties, as assigned, to meet business needs. Building Successful Relationships u2022 Develops strong partnerships with local organizations to further increase brand/product awareness. u2022 Develops and manages internal key stakeholder relationships. u2022 Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. u2022 Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. u2022 Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. u2022 Gains understanding of the hotelu2019s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Leadership u2022 Functions as the leader of the propertyu2019s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. u2022 Develops sales goals and strategies and verifies alignment with the brand business strategy. u2022 Executes the sales strategy in order to meet individual booking goals for both self and staff. u2022 Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance. u2022 Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. u2022 Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. u2022 Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. u2022 Creates effective structures, processes, jobs and performance management systems are in place. u2022 Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. u2022 Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. u2022 Maintains an active list of the competitionu2019s best sales people and executes a recruitment and acquisition plan with HR. u2022 Supports tools and training resources to educate sales associates on winning catering solutions. u2022 Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. u2022 Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. u2022 Transfers functional knowledge and develops group sales skills of other discipline managers. u2022 Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. u2022 Evaluates the propertyu2019s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. u2022 Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. The salary range for this position is $124,000 to $169,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brandu2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200bteam, and become the best version of you.