9 open positions available
Lead key benefits operations initiatives and manage vendors to ensure effective execution of benefits programs. Act as a trusted advisor to employees and drive process excellence in benefits administration. | Significant experience in US benefits administration and a minimum of 2+ years managing benefits renewal cycles are required. Strong communication skills and the ability to thrive in a fast-paced environment are essential. | As Marqeta’s Senior Benefits Specialist, you will lead key benefits operations initiatives, optimize processes, and manage vendors to ensure flawless execution of a high-impact benefits program that drives employee experience and operational success. You’ll be a trusted advisor to employees, a champion for process excellence, and a driver of innovation in benefits operations, helping us scale and evolve as we grow. We work Flexible First. This role can be performed remotely within the United States or from our Oakland, CA office. We’d love for you to join us! The Impact You’ll Have Employee Experience Perform new hire onboarding presentations, new hire enrollments, reporting, vendor partnerships, and employee escalations. Assist employees with complex benefits issues and act as a liaison between employees and benefit providers to resolve discrepancies. Handle inquiries and escalations, including daily monitoring and resolution of Workday Help tickets and benefits inbox inquiries, escalating to leadership when appropriate. Timely follow-up with employees and People partners for any inquiries on assigned benefits programs. Benefits Administration Lead projects, including but not limited to auditing enrollment records, vendor and process implementations, and communication campaigns Process and maintain benefits-related transactions in Workday Raise concerns, including employee and/or process gaps, to leadership as needed Work with cross-functional stakeholders to develop, implement, and communicate benefits policies and procedures Responsible for the data integrity of benefits records Confirm/reconcile benefits enrollments to payroll deductions, including spending accounts Complete timely processing, auditing, and reconciliation of benefits-related invoices. Assist with benefits integration for mergers, acquisitions, or divestitures. Vendor Management Manage vendor performance against service level agreements (SLAs) Work with benefits brokers to manage vendor relationships, including troubleshooting weekly vendor file feeds/integrations Annual Open Enrollment Drive a successful annual Open Enrollment. Coordinate planning, communications, and testing for annual Open Enrollment. Plan and execute wellness events and initiatives. Compliance Ensure all benefit plans and programs comply with federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, NDT, 5500s) Support Health & Welfare compliance, including 5500 filings, Plan Documents/SPDs/SMMs, SBCs, welfare plan non-discrimination testing, and state reporting requirements. Stay up-to-date on changes in benefits legislation and advise management on necessary adjustments. Who You Are Significant experience in US benefits administration in a fast-paced environment Experience working at scaling technology companies, with demonstrated ability to thrive amid organizational growth, workforce expansion, and the inherent uncertainty of dynamic tech environments Minimum 2+ years of hands-on experience managing complete benefits renewal cycles, including renewal planning, open enrollment execution, and post-enrollment reconciliation Workday Benefits experience Advanced Google Sheets expertise and ability to create, organize, and manipulate large sets of data in complex spreadsheets. Or the same in Excel, and a willingness to learn and work predominantly in Google Sheets Some experience in international benefits administration Flexible, growth mindset, comfort with ambiguity and change Strong written and verbal communication skills, interpersonal skills, and ability to work effectively across all levels of the organization Demonstrated success in balancing aiming for excellence versus a sense of urgency. Detail-oriented with a high level of accuracy and strong time management skills Exceptional results orientation with a high degree of personal initiative Collaborative team player with a customer-centric approach and focus on doing what is best for the business Proven problem-solving skills as well as an ability to manage multiple tasks simultaneously to successful completion in a fast-paced environment Strong vendor management skills Strong ability to foster relationships Your Manager Preeti Nadendla, Senior Benefits Manager Typical Process Application Submission Recruiter video call Hiring manager video call Virtual “Onsite” consisting of 4-5, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $89,300 - $111,600 Premium: $96,600 - $120,800 Premium Plus: $105,000 - $131,300 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Define and execute a strategy for 3D Secure authentication solutions while balancing security and customer experience. Collaborate with various teams to drive product adoption and ensure regulatory compliance. | Candidates should have over 5 years of experience in product management, particularly in authentication solutions. Strong communication skills and a proven track record of product vision and strategy execution are essential. | Marqeta is hiring for a Senior Product Manager - 3D Secure role to join the Risk, Fraud and Disputes Team. As a Product Manager, you will own the 3D Secure authentication solutions for Marqeta. You will be in charge of challenging the status quo and creating a revolutionary authentication experience at Marqeta. You will strike the right balance between enhancing security while minimizing customer friction. You will be an experienced payments professional with a deep understanding of 3D Secure protocols and authentication product development. You will partner with a diverse set of teams including engineering, data science, risk operations, legal, GTM and marketing. We work Flexible First. This role can be performed remote within the United States. We’d love for you to join us. The Impact You’ll Have Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives. Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams Deeply understand the 3D Secure ecosystem, including EMV 3DS specifications, issuer and merchant requirements, and the competitive landscape of authentication solutions. This includes expertise in strong customer authentication (SCA) requirements, particularly for regulatory compliance like PSD2 in Europe. Develop frictionless authentication solutions that balance security with user experience, addressing both merchant and issuer needs while ensuring regulatory compliance. Work cross functionally to ensure optimal implementation and customer success. Drive the adoption and optimization of 3D Secure solutions, balancing authentication approval rates, fraud prevention, and customer experience metrics while keeping regulatory compliance and financial outcomes top of mind. Represent Marqeta in industry events as a thought leader in secure authentication. Be an expert on the evolution of 3D Secure standards, emerging biometric authentication methods, and the regulatory landscape affecting authentication across different payment types. Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success Deliver customer value iteratively, managing products through various launch phases and follow-on releases. Act as technical advisor to educate and evangelize feature(s) with customers via meetings, presentations, and other forums Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Bring context to the team and organization on the industry and customer life cycle Identify critical metrics to assess success and performance of products, in ways that resonate with the business Who You Are 5+ years in product management roles designing and delivering authentication solutions that have delighted customers and driven business growth Proven track record of setting vision and strategy for a product area and translating it into a roadmap with rigorous end-to-end execution Experience collaborating with cross-functional teams and stakeholders, with strong communication and influencing skills Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Creativity and customer empathy to translate features or functions into user flows, experiences, or value propositions that can generate new products Creativity to propose 0->1 features and solutions, working without clear direction Nice-To-Haves Deep knowledge of the 3D Secure protocols (especially EMV 3DS 2.x), card network authentication programs, and regulatory requirements like PSD2's Strong Customer Authentication (SCA) mandates. Experience with implementing or managing authentication solutions in a financial services or payments environment Strong technical acumen, curiosity, and familiarity with new technologies, API's, programming languages, and databases Experience with high-volume authentication systems and optimizing approval rates while managing fraud risk Knowledge of biometric authentication methods, tokenization, and modern identity verification techniques Your Manager Sameer Patwary, Senior Director, Product Management Typical Process Application Submission Recruiter phone call Hiring manager video call Virtual “Onsite” consisting of 4-5, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $118,100 - $147,600 Premium: $127,800 - $159,700 Premium Plus: $138,900 - $173,600 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Define and execute a strategy for Spend Controls and STIP solutions, ensuring alignment with company growth objectives. Collaborate with various teams to develop and optimize transaction authorization capabilities while maintaining regulatory compliance. | Candidates should have over 5 years of experience in product management, particularly in payment authorization and control solutions. Strong communication skills and a proven track record of executing product vision and strategy are essential. | Marqeta is hiring for a Senior Product Manager - Spend Controls and STIP to join the Risk, Fraud and Disputes team. As a Product Manager, you will own the Spend Controls and Stand-In Processing (STIP) solutions for Marqeta. You will be in charge of challenging the status quo and creating revolutionary transaction authorization capabilities at Marqeta. You will strike the right balance between providing customers granular control over transactions while ensuring optimal system performance and reliability. You will be an experienced payments professional with a deep understanding of authorization controls, real-time transaction processing, and program management. You will partner with a diverse set of teams including engineering, operations, risk, legal, GTM and marketing. We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us! The Impact You'll Have Define and execute a clear, actionable strategy that aligns with the company's overall growth objectives. Lead and inspire others with a compelling product vision and roadmap, driving alignment and seeking consensus among leadership, peers, and teams Deeply understand the transaction authorization ecosystem, including real-time decisioning, spend controls implementation, and stand-in processing capabilities. This includes expertise in authorization velocity controls, merchant category restrictions, and program-level transaction routing configurations. Develop highly configurable and resilient authorization solutions that balance customer control needs with system performance, addressing both sophisticated spend management requirements and failover processing scenarios. Work cross functionally to ensure optimal implementation and customer success. Drive the adoption and optimization of Spend Controls and STIP solutions, balancing transaction approval rates, system performance metrics, and customer experience while keeping regulatory compliance and financial outcomes top of mind. Represent Marqeta in industry events as a thought leader in transaction authorization and controls. Be an expert on the evolution of spend management solutions, stand-in processing capabilities, and resilient payment systems across different payment types. Collaborate across customer-facing and technical teams to collect inputs for prioritization of features, including value, effort, usability, and priority Create well-defined Product Requirement Documents focusing on customer and business value and defining metrics to quantify success Deliver customer value iteratively, managing products through various launch phases and follow-on releases. Act as technical advisor to educate and evangelize feature(s) with customers via meetings, presentations, and other forums Collaborate with go-to-market partners to develop product collateral, presentations, trainings, and other tools to bring products to customers and prospects Bring context to the team and organization on the industry and customer life cycle Identify critical metrics to assess success and performance of products, in ways that resonate with the business Who You Are 5+ years in product management roles designing and delivering payment authorization and control solutions that have delighted customers and driven business growth Proven track record of setting vision and strategy for a product area and translating it into a roadmap with rigorous end-to-end execution Experience collaborating with cross-functional teams and stakeholders, with strong communication and influencing skills Strong written and verbal communication skills with a talent for precise articulations of customer problems for technical and business audiences Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions "Roll up your sleeves" mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done Creativity and customer empathy to translate features or functions into user flows, experiences, or value propositions that can generate new products Creativity to propose 0->1 features and solutions, working without clear direction Nice-To-Haves Deep knowledge of payment authorization systems, transaction controls implementation, and stand-in processing architectures Experience with card issuer processing platforms and authorization configurations for various program types Strong technical acumen, curiosity, and familiarity with new technologies, API's, programming languages, and databases Experience with high-volume transaction processing systems and optimizing authorization strategies for diverse use cases Knowledge of card network rules, authorization message specifications, and resilient payment system design Your Manager Sameer Patwary, Senior Director, Product Management Typical Process Application submission Recruiter phone call Hiring manager video call Virtual “Onsite” consisting of 4-5, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $118,100 - $147,600 Premium: $127,800 - $159,700 Premium Plus: $138,900 - $173,600 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Lead key initiatives for external reporting and partner integrations in banking and money movement. Collaborate with cross-functional teams to define product requirements and ensure data coverage for partner-facing outputs. | 4+ years of experience in product management or data analytics with proficiency in SQL and a working knowledge of Python. Familiarity with data warehouse environments and BI tools is also required. | As Marqeta’s Senior Product Manager on the Data Platform team, you will lead key initiatives at the intersection of external reporting, partner integrations and banking & money movement (BMM) enablement. You will own and define the product requirements that power how BMM products are launched and supported through the Data Platform. You’ll collaborate closely with the BMM product team on a shared roadmap, and work with data scientists, platform engineers and cross functional stakeholders across Marqeta to drive technical execution. We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us! The Impact You'll Have Refine and maintain partner-facing data processes: Collaborate with engineering and data teams to improve the structure, delivery, and consistency of external-facing data. Define and manage reporting requirements: Gather detailed field-level requirements from internal and external stakeholders. Understand what data is needed, why it matters, and how it’s consumed. Support new integrations and product launches: Represent data early in the onboarding of financial institutions and in the rollout of new products, ensuring the right data is captured and represented in reporting outputs. Validate and triage data concerns: Serve as a first line of response for field-level data questions or inconsistencies raised by partners by reviewing examples, identifying gaps, and determining whether issues require engineering support. Ensure end-to-end data coverage: Coordinate across teams to ensure relevant transaction types, operational fields, and compliance needs are correctly represented in partner-facing outputs. Who You Are 4+ years of experience in product management, data analytics, or technical program management, with a strong understanding of data platforms and external reporting. Hands-on proficiency with SQL (intermediate to advanced) with comfortable writing joins, filters, and validations across multiple tables. Working knowledge of Python (basic to intermediate) Familiarity with workflow orchestration tools such as Airflow, including understanding DAG dependencies and execution flows. Experience using version control systems like Git Strong understanding of data warehouse environments (e.g., Snowflake, dbt), and how structured data is transformed and queried at scale. Comfort using BI tools like Looker or Tableau to validate data outputs and triage partner-reported issues. Exceptional written and verbal communication skills and able to clearly articulate data requirements, inconsistencies, and logic to technical and non-technical stakeholders. Highly detail-oriented with a strong sense of ownership and a proactive approach to solving ambiguous problems. Collaborative team player who thrives in cross-functional environments involving product, engineering, data science, compliance, and external partners. Nice-To-Haves Domain knowledge in payments, banking, or financial services, particularly related to transaction data, reconciliations, or regulatory reporting. Experience managing external partner-facing data requirements or delivering file-based integrations. Exposure to modern data stack tools such as Fivetran, dbt, Snowflake. Background in data or analytics engineering, or previous hands-on experience building or maintaining reporting pipelines. Your Manager Rahul Rana - VP, Technology - BMM Typical Process Application submission Recruiter phone call Hiring manager video call Virtual “Onsite” consisting of 4, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $118,100 - $147,600 Premium: $127,800 - $159,700 Premium Plus: $138,900 - $173,600 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Lead the AI security strategy and risk assessment across various AI products and systems. Build and maintain AI security frameworks and tools for ongoing risk management and model validation. | A minimum of 10 years of related security engineering experience is required, with a strong background in data and ML security. Candidates should have a deep understanding of AI/ML security risks and experience with cloud AI/ML platforms. | We are seeking a Principal AI Security Engineer to lead our AI security strategy and serve as the primary technical owner for AI risk management across our platform. This role is responsible for ensuring our AI framework is secure, developing modern AI-native security capabilities, and helping the organization stay ahead of the AI security curve while maintaining efficient software development practices. You'll have the chance to: Lead technical AI security strategy across ML and Generative AI infrastructure, serving as the primary technical owner for the Model Risk Office from a security perspective Build comprehensive AI security tools, frameworks, and AI-powered security solutions that enable secure AI/ML systems at scale Drive AI risk management across all technical areas including model security, adversarial attacks, data privacy, and AI supply chain security while partnering with legal and privacy teams on governance This role is an individual contributor position with mentoring responsibilities, focused on maturing our AI security function as we scale our machine learning and generative AI capabilities. If you are passionate about AI security and looking to shape the future of secure AI in fintech, we would love to have you on board! The Impact You’ll Have: Lead AI security strategy and risk assessment across customer-facing AI products, fraud detection models, LLMs, and recommendation systems Build and maintain AI security frameworks, tools, and monitoring capabilities for model validation and ongoing risk management Conduct security assessments of AI/ML model architectures, training pipelines, and deployment infrastructure Develop security controls specifically designed for AI/ML systems including adversarial attack prevention and bias mitigation Mentor security engineers and cross-functional teams on AI security best practices Partner closely with AI/ML engineering, data science, product security, and compliance teams Create secure AI development lifecycle practices and self-service security capabilities Drive technical decisions for AI security architecture and implementation across the organization Who You Are: A minimum of 10 years related security engineering experience with demonstrated technical leadership; or equivalent combination of related education and work experience Strong background in data and ML security (generative AI experience preferred but flexible for the right candidate) Deep understanding of AI/ML security risks including adversarial attacks, model poisoning, data privacy, and bias Experience with cloud AI/ML platforms (AWS Bedrock, Azure AI, GCP AI Platform, etc.) Proven ability to build security frameworks and tools from the ground up Strong programming skills in Python, with experience in ML frameworks (TensorFlow, PyTorch, etc.) Experience with security assessment methodologies and risk management frameworks Experience with compliance and control frameworks (PCI DSS, SOX, SOC2, ISO27001, GDPR, NIST CSF) Nice to Have: Financial services or fintech experience strongly preferred Experience with payment processing systems and fraud detection models Knowledge of AI governance and model risk management practices Background in data science or machine learning engineering Experience with privacy-preserving ML techniques (differential privacy, secure multi-party computation) Experience with Kubernetes and containerized AI/ML workloads Experience with IaC tools such as Terraform for AI infrastructure CISSP, CCSP, CISA, or other appropriate security certifications Experience building and scaling security programs in high-growth environments Compensation and Benefits: Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $217,700 - $272,100 Premium: $224,300 - $281,000 Premium Plus: $244,300 - $305,400 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Lead the design, development, and execution of 3D Secure, KYB/KYC, and Fraud platform initiatives. Architect and implement scalable, reliable, and secure distributed systems for real-time transaction management. | 10+ years of software engineering experience with at least 4 years in a leadership role. Proven experience in designing and operating highly available, real-time critical systems, particularly in payments or fraud detection. | We are looking for a Senior Manager, Software Engineering to lead the design, development, and execution of our 3D Secure (3DS), KYB/KYC, and Fraud platform initiatives. You will play a pivotal role in building high-performance, real-time systems on AWS that support 500+ transactions per second, while embedding AI/ML models to proactively detect and prevent fraud across 3DS rails. This role requires a hands-on technical leader with deep experience in payments, fraud detection, 3DS protocols, and distributed system design, who thrives in solving complex problems and unblocking teams. You should be comfortable bridging across internal systems, third-party networks, and cross-functional stakeholders. We work Flexible First. This role can be performed remotely anywhere within the United States or from our headquarters in Oakland, CA. We’d love for you to join us! The Impact You’ll Have Architect, design, and implement scalable, reliable, and secure distributed systems for issuer card processing and real-time transaction management. Build and operate low-latency APIs capable of processing 500+ TPS using cloud-native AWS technologies (e.g., Lambda, ECS, EKS). Lead the adoption of Generative AI and Agentic AI to drive a 10x increase in developer productivity, while leveraging these technologies to build innovative business solutions. Define and champion engineering best practices, including CI/CD, observability, incident response, automation, and high availability, to ensure delivery excellence across the SDLC. Collaborate cross-functionally with Product, Risk, Compliance, and Fraud teams to define and prioritize customer needs, technical features, and regulatory requirements. Establish and maintain secure, reliable network integrations with all major U.S. card networks and internal services built on AWS. Partner with data science and fraud teams to integrate real-time ML models into the 3DS flow to detect Fraud behaviors and anomalies. Define and monitor key metrics for system throughput, model accuracy, fraud prevention efficacy, and overall platform stability. Ensure engineering excellence by implementing rigorous development, testing, deployment, and monitoring standards aligned with architectural goals and SLA requirements. Contribute directly to high-impact projects by building core modules, internal frameworks, automation tools, and proof-of-concepts for new technologies. Mentor, unblock, and grow engineering teams through technical leadership, hands-on support, and a culture of ownership, collaboration, and continuous learning. Who You Are 10+ years of experience in software engineering, with at least 4 years leading high-performing engineering teams. Proven, hands-on experience designing and operating highly available (99.999%), multi-region, real-time critical systems with end-to-end latency consistently under 50ms, ideally in payments, fraud, or risk decisioning. Deep expertise in cloud-native architectures on AWS, including services like Lambda, ECS, and EKS; real-time data streaming using Kafka; and experience building high-performance APIs (REST/gRPC) under tight latency SLAs Solid background in distributed systems design, including asynchronous processing, circuit breakers, retries, and rate-limiting. Strong understanding of DevOps practices, including CI/CD, observability, automation, containerization (Docker), and orchestration using Kubernetes. Hands-on technical ability to write code, debug issues, or write queries to unblock teams, validate new ideas, and integrate emerging technologies. Proficiency in SQL and data analysis using tools like MySQL, Snowflake, and scripting languages. Experience with real-time data streaming using Kafka or AWS Kinesis in support of event-driven architecture. Nice to Haves Experience integrating with third-party KYC/AML vendors and building identity verification systems. Integration experience with U.S. card networks and fraud/identity platforms to incorporate inline risk signals during authorization. Knowledge of relevant compliance frameworks such as PCI-DSS, PSD2, Reg-E, Reg-Z, and AML requirements in the financial services industry. Deep expertise in EMV 3DS 2.x protocols and their use in verifying PAN ownership and step-up authentication. Proficiency with observability tools such as Datadog and AWS X-Ray to diagnose latency and system issues. Proven experience leveraging Generative AI/Agentic AI to drive team productivity and enhance product innovation. Demonstrated success partnering with ML and fraud teams to deploy real-time models into production with tight latency constraints. Familiarity with emerging AI/ML techniques such as deep learning, reinforcement learning, or graph neural networks applied to fraud detection. Your Manager: Ashok Agrawal, Senior Director, Software Engineering Recruiter For This Role: Kayla Osuna Typical process: Application Submission Recruiter phone call Hiring manager video call Virtual “Onsite” consisting of 4-5, 1 hour calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA. Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $182,000 - $227,500 Premium: $197,000 - $246,200 Premium Plus: $214,100 - $267,600 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Lead financial forecasting, budgeting, and reporting activities while collaborating with internal stakeholders and supporting executive communications. | 4+ years FP&A experience, strong Excel and financial planning tool skills, ability to create executive presentations, and familiarity with financial services or payments industry. | As Marqeta’s FP&A Senior Analyst, you will work closely with accounting, business partners, settlement and other key stakeholders during various data collection and analysis activities. While learning about Marqeta’s economics, accounting, technical capabilities and unique product features, you can make significant contributions to our future successes and build a rewarding career We work Flexible First. This role is open to candidates based in the Western US (Pacific Time Zone) or British Columbia, Canada. We'd love for you to join us! The Impact You’ll Have Lead monthly/quarterly forecast and annual budget planning by working closely with internal customers spanning all parts of the Company Identify, design and report various financial and business metrics via weekly, monthly and quarterly dashboards or reports for the CFO and executive team Leverage and drive efficiencies in financial modeling through the budget tool and ERP, while implementing rigorous workflow controls. Help prepare materials for board and investor communications. Participate in initiatives and discussions as related to system integration, data infrastructure and governance, internal controls, process improvement etc. Provide budget and financial analysis support to numerous teams as well as the senior executive team. Detailed headcount planning, reporting & analysis Conduct ad hoc analysis in support of business initiatives such as stock based compensation, bonus accruals, headcount planning etc Who You Are 4+ years of FP&A experience Experience working with Excel, ERP and Financial Planning tools, as well as business intelligence tools. Exceptional Microsoft Excel manipulation, modeling and auditing skills. Desire to build cross functional partnerships, strong team player Proficiency in developing strategic communications, crafting key messaging, and delivering compelling executive-level presentations, particularly in PowerPoint or Google Slides, for both stakeholders and senior management. Analytical rigor and an orientation toward data-driven management and decision making. Excellent interpersonal, verbal, written communication, and presentation skills. Familiarity and experience with the financial services industry, payments industry a strong plus. Bachelor’s Degree within Finance, Data Analytics, Economics or related fields. Your Manager Hari Kosaraju, Senior Director, FP&A Typical Process Application submission Recruiter video call Hiring manager video call Virtual “Onsite” consisting of 4-5, 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $97,300 - $121,600 Premium: $105,300 - $131,600 Premium Plus: $114,400 - $143,000 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
You will be responsible for end-user support, system administration, data management, compliance, and integration management, focusing on optimizing system performance and user enablement. Collaborating with finance and accounting teams, you will design and implement solutions to enhance accounting, expense management, and financial reporting processes. | Candidates should have 3+ years of experience in ERP and finance applications, with specific experience in system administration for Sage-Intacct. Familiarity with finance and accounting processes, Agile environments, and integration management is also required. | Join Marqeta as our Enterprise Applications Engineer (Finance, ERP, Procurement) and become a vital part of our financial SaaS applications team. You will be responsible for end-user support, system administration, data management, compliance, and integration management, with a primary focus on optimizing system performance and user enablement. The two primary systems include Sage-Intacct and Airbase. In addition, you’ll help build and oversee integrations to/from these systems including connections to our data warehouse and CRM systems like Salesoforce. Working closely with our finance and accounting teams, you will identify, design, and implement solutions that enhance our core accounting, expense management, and financial reporting processes. You will also collaborate with various departments and data teams to build and maintain integrations, ensuring our systems meet company policies and compliance requirements. Your work will have high visibility and make a direct impact, aligning with strategic company-wide initiatives and driving business results. We work Flexible First. This role can be performed remotely anywhere within the United States. We’d love for you to join us! The Impact You'll Have Understand the company, business and technical requirements and goals. Perform System Admin duties for Sage Intacct, Airbase and other SaaS Financial apps. Translate requirements into well-architected solutions. Design, build, test and deploy enhancements in an Agile framework. Configure systems to meet company and compliance requirements. Maintain high data integrity using data management principles. Build new and maintain existing integrations with external/internal systems. Perform Security Reviews, Release Updates, System health checks. Collaborate with cross-functional teams, IT dept and other engineering teams. Proactively identify innovative solutions to improve end-to-end architecture. Contribute to technical strategy, approach and design documentation. Execute release management processes to achieve high quality deployments. Support user access, roles and permissions. Maintain high sprint velocity goals and estimate work effort. Participate in daily standups and perform stakeholder demos. Who You Are 3+ years of ERP, Finance Apps, User support and system admin experience. System Administration experience with Sage-Intacct. Experience configuring, maintaining and supporting SaaS applications. Experience with finance and accounting processes. Experience with different modules (GL, AR, AP). Experience with reporting for month end, quarter end and fiscal year results. Experience with audit controls and compliance requirements. Experience working in Agile / Scrum environments. Experience with complex multi-phase projects. Experience working building and maintaining integrations. Clear communication skills (verbal and written). Nice-To-Haves Airbase system admin experience. Workato automation experience. ETL (extract, transfer, load) data experience. Your Manager Beau Wada, Director, Business Systems Typical Process Application Submission Recruiter video call Hiring manager video call Virtual “Onsite” consisting of four 45 min calls Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $104,100 - $130,100 Premium: $112,600 - $140,800 Premium Plus: $122,400 - $153,000 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
Build and lead a team to develop and operate generative AI infrastructure platforms and agentic AI solutions, ensuring security, scalability, and cost-effectiveness while collaborating across engineering and business functions. | 8+ years in platform engineering and infrastructure leadership with hands-on generative AI platform experience, deep AWS and cloud ML expertise, leadership skills, and preferably a BS/MS in Computer Science or related field. | As the Director of AI Infrastructure Engineering within our Infrastructure Engineering organization, you will build, lead, and scale a new team towards our bold AI transformation vision. This role is uniquely focused on establishing generative AI platforms and enablement capabilities that will accelerate AI productivity across both engineering and non-engineering functions. You will architect and implement foundational AI infrastructure powered by services like AWS Bedrock, Amazon Q Developer, and Amazon Q for Business, while building targeted agentic AI solutions and internal MCP (Model Context Protocol) servers. Working closely with engineering, product, business leaders, and our Data+ML organization, you will define and execute a comprehensive generative AI infrastructure strategy that positions Marqeta at the forefront of AI-driven innovation in fintech. This role will report directly to the SVP of Infrastructure Engineering and will define a generative AI infrastructure strategy and technical vision to support Marqeta's enterprise-wide AI adoption, with particular emphasis on building scalable, secure, and cost-effective generative AI platforms and agentic solutions that serve diverse organizational needs. We work Flexible First. This role can be performed remote within the United States or from our Oakland, CA headquarters. We'd love for you to join us! The Impact You'll Have Build and lead an AI Infrastructure Engineering team, establishing team culture, processes, and technical standards while recruiting top-tier talent to execute on our AI infrastructure roadmap Develop a comprehensive technical vision for generative AI infrastructure that enables seamless integration of AI-powered developer tools, business productivity applications, and agentic solutions across engineering workflows and business operations while maintaining security and compliance standards Own and operate comprehensive generative AI platforms including AWS Bedrock integrations, Amazon Q Developer and Q for Business deployments, custom agentic AI solutions, and internal MCP servers that accelerate AI adoption across technical and non-technical teams Establish generative AI operational excellence including prompt engineering standards, cost optimization strategies, and performance monitoring capabilities that ensure responsible and efficient AI deployment at scale Build and deploy agentic AI solutions and automation including custom AI agents, workflow automations, and internal MCP servers that enhance productivity and enable sophisticated AI-driven business processes Partner closely with the Data+ML organization to ensure complementary AI strategies, shared infrastructure components, and seamless integration between generative AI tools and traditional ML capabilities Create strategic roadmaps and delivery frameworks including OKRs, project structures, and milestone tracking to guide AI infrastructure initiatives and align stakeholders across the organization Manage AI infrastructure costs and performance by implementing monitoring, attribution, and optimization mechanisms that ensure efficient resource utilization and demonstrate clear ROI on AI investments Build vendor and technology partnerships for AI infrastructure components, evaluating emerging AI technologies, managing integrations, and establishing strategic relationships that accelerate our AI capabilities Mentor and develop team members on AI engineering best practices, infrastructure design patterns, and career growth while fostering a culture of innovation and continuous learning Establish metrics and KPIs to measure AI platform adoption, performance, and business impact while communicating progress and outcomes to executive leadership Who you Are 8+ years experience in platform engineering and infrastructure leadership roles with demonstrated expertise in building and scaling generative AI platforms, developer productivity tools, and enterprise AI enablement solutions 2+ years hands-on experience with generative AI platforms and services including AWS Bedrock, Amazon Q, OpenAI APIs, and similar enterprise AI services, with proven track record of production deployments and user adoption Proven track record of building teams from zero to one with experience recruiting, hiring, and developing high-performing engineering teams while establishing technical vision and execution standards Deep expertise in cloud ML platforms and services with strong preference for AWS (Bedrock, EKS, EC2) and experience with Google Workspace, along with proficiency in Kubernetes, Infrastructure as Code, MLOps CI/CD pipelines, and ML observability tools Background in fintech or regulated industries preferred, with strong understanding of security, compliance, and governance requirements for AI systems handling sensitive financial data Excellent leadership and communication skills with ability to influence senior stakeholders, build cross-functional partnerships, and translate complex technical concepts into business value Platform ownership mindset with proven experience taking end-to-end responsibility for generative AI platform reliability, performance, and user experience while building self-service capabilities for developers and business users Experience with AI productivity tools and developer enablement such as AI-powered code generation, automated documentation, intelligent testing tools, and workflow optimization platforms Strong bias toward action and innovation with ability to operate effectively in ambiguous, fast-paced environments while maintaining high standards for quality and reliability High ethical standards and commitment to responsible AI with understanding of AI ethics, bias mitigation, and responsible deployment practices BS/MS degree in Computer Science, Engineering, or related technical field preferred Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National: A baseline tier that applies to most of the geographic territory of the United States. Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $206,000 - $257,600 Premium: $223,100 - $278,900 Premium Plus: $242,500 - $303,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off – take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual “development dollars” to support our people growth and development About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.