5 open positions available
Processing incoming calls for delinquent and charged-off accounts, managing customer inquiries, scheduling payments, and ensuring compliance with collection procedures. | High school diploma or equivalent, at least one year of collection and call center experience, proficiency with Microsoft Office, and knowledge of billing and collection procedures. | United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. The Inbound Representative is responsible for processing incoming calls for customers with up-to-date, delinquent, closed or charged-off accounts while maintaining positive relationships with distributors and customers. ESSENTIAL DUTIES & RESPONSIBILITIES REPRESENTATIVE I Adequately process all incoming calls on up-to-date, delinquent, closed or charged-off accounts. Recognize specific scenarios to require specific collection questions answered in compliance with the FTCPA. Properly request all UCFS collection letters (including Attorney letters). Process end-of-month repurchases. Appropriately request RPC and Accurint reports. Effectively use all options available on the Collection and Inquiries system menus. Identify customer disputes and appropriately code disputes for the problem resolution queue. Utilize the Internet for skip tracing purposes. Schedule one time or recurring EFT bank payments for customer. Schedule one time or recurring credit/debit card payments for customer. Properly process specific customer requests through the flag for review reports. Appropriately request microfilm. Perform additional assignments as required to assist in achieving Team and Company goals. REPRESENTATIVE II Cross trained to assist in other departments. Point of reference for new employees during on-the-job training. Handle escalated customer issues that require more expertise or authority to resolve. Manage a higher volume of customer inquiries (KPI Based) without compromising quality of service. Must be well-versed in the company's policies and procedures, ensuring compliance and consistency in customer interactions. Must have in-depth understanding of the company's distributor verticals enabling them to provide detailed assistance and customer satisfaction. SKILLS & ABILITIES Ability to negotiate to work out payment arrangements on accounts that are delinquent on their first payment. Ability to calculate figures and amounts as the relate to settlements on accounts Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to multi-task in a busy, fast-paced, sometimes stressful and noisy environment with frequent interruptions. Ability to communicate effectively on the phone and in person for up to 8 hours per day. Ability to work effectively with UCFS employees and customers. Ability to read, write and perform mathematical calculations. Ability to attend to detail. Ability to understand and follow UCFS policies, procedures and guidelines. Proficiency with a computer, standard office equipment and computer programs, including but not limited to Microsoft Suite (Outlook, Excel, Word, PowerPoint), Internet/search engine savvy. KEY PERFORMANCE INDICATORS Dollars collected per hour Log Time Wrap Time Contacts Per Hour MINIMUM QUALIFICATIONS High school diploma or equivalent required. One year collection experience One year Call Center experience Knowledge of Billing and Collections procedures Pass Inbound Skills Assessment Test/Acceptable Key Strokes WORKING CONDITIONS This position operates in a professional office environment at UCFS offices in Westlake, Ohio. This is typically a full-time position, which is defined as being scheduled to work up to 40 hours or more per week. UCFS is open for operation 7 days a week, and most holidays. Representatives work Monday through Friday on the day or early evening shift, and may be called upon to work overtime, night-time and weekend hours (two weekends required each month) or permanently change their schedules as job duties demand. #LI-Hybrid Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.
Develop and execute sales strategies to increase market adoption of medical products, build relationships with surgeons and hospitals, and provide post-sale support. | 5+ years of successful sales experience, ability to communicate effectively with physicians and surgical staff, and knowledge of sales strategies and product demonstrations. | Acumed LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Location: West Coast - California, Oregon & Washington Job Scope The Regional Sales Specialist (SS) drives growth within an assigned multi-state territory by increasing market adoption of Acumed products among key accounts and surgeons. The SS converts surgeons through advanced technical and surgical expertise, facilitates access to key accounts, and builds strong, lasting relationships across the territory. Duties & Responsibilities Develop and execute business plans to identify and close new opportunities with Independent Sales Contractors (ISCs) and direct sales teams. Identify customer needs and deliver effective solutions through written, phone, and in-person communication. Conduct field sales calls, including on-call support and operating room consultation. Build and maintain relationships with key institutions and surgeons. Collaborate with regional sales teams on product features and selling strategies for assigned business units or product lines. Provide post-sale support, including delivery coordination, in-service training, and product replenishment. Communicate product updates, portfolio changes, and medical education opportunities to customers. Cross-sell existing products and introduce new products as they become available. Drive customer satisfaction by resolving issues and concerns promptly. Ensure compliance with AdvaMed Code of Conduct, company policies, and all applicable laws and regulations. Coach, train, and mentor ISCs, agents, and sales representatives as needed. Maintain current training in sales skills, product knowledge, industry trends, customers, and competitors. Participate in tradeshows, sales meetings, and professional events, including outside normal business hours. Qualifications Bachelor’s degree in business, medical discipline, or equivalent experience. 5+ years of successful sales experience; CMF experience preferred. Strong analytical, written, and verbal communication skills. Ability to communicate effectively with physicians and surgical staff. Solid understanding of regional markets and business practices. Strategic thinker with strong teamwork, interpersonal, and relationship-building skills. Proven experience building relationships with surgeons and hospitals. Knowledge of sales, marketing strategies, product demonstrations, and selling techniques. Comfortable working in operating room and emergency environments. Ability to obtain required hospital credentialing. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.
The Business Analyst is responsible for leading the development and enhancement of business intelligence tools and reporting integration across the organization. This role partners with business and functional leaders to deliver actionable insights and streamline reporting processes. | Candidates should have a bachelor's degree in business, information systems, finance, data analytics, or a related field. Proven experience with BI software, particularly Grow BI, and strong analytical and problem-solving abilities are essential. | The Marmon Group LLC As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. The Business Analyst is a strategic role responsible for leading the development and enhancement of business intelligence tools and reporting integration across the organization. This position partners with business and functional leaders across the Water Group to deliver actionable insights, streamline reporting processes, and ensure data integrity. This role requires a strong analytical mindset, technical proficiency, and the ability to collaborate effectively with stakeholders at all levels. This is a remote US based position reporting directly to the Vice President of Finance, Marmon Water Group. Marmon Water Inc. is one of twelve groups within Marmon Holdings, Inc (www.marmon.com) and a global leader in water treatment with a portfolio of operating companies who together provide innovative water treatment solutions across residential, commercial, and industrial applications. Collaboration Partner with business leaders, finance, sales, and operations to identify KPI needs and reporting gaps. Provide consultative support for business improvement initiatives through data analysis, dashboard creation, maintenance, and improvements. Facilitate cross-functional discussion to align reporting objectives with business goals. Collaborate with IT and data governance teams to ensure compliance with data security and privacy standards. Deliver user training and technical guidance to ensure effective use of GrowBI tools. Foster a culture of data-driven decision-making and continuous improvement. Act as a liaison between technical teams and business units to translate analytical insights into actionable strategies. Analysis Design, build, and maintain business intelligence dashboards using Grow BI. Gather, analyze, and interpret business data to support strategic decisions. Conduct root cause analysis to identify reporting bottlenecks and recommend corrective actions. Ensure data accuracy, consistency, and usability across all reporting platforms. Develop and maintain documentation for GrowBI processes, data sources, and reporting standards. Monitor key performance indicators and generate Dashboards to track progress against business objectives. Evaluate emerging BI technologies and recommend adoption strategies to enhance analytical capabilities. Processes Troubleshoot and resolve system data issues in collaboration with IT, business leaders, and Epicor support. Continuously enhance dashboard capabilities to meet evolving business requirements. Develop and implement standardized reporting workflows to improve operational efficiency. Establish quality assurance protocols for BI deliverables to ensure reliability and consistency. Support change management efforts related to BI tool adoption and process redesign. Qualifications, Skills, Competencies Technical Skills Proven experience with BI software, preferably Grow BI. Strong understanding of data visualization best practices and BI architecture. Ability to use AI tools to build SQL queries (or knowledge of SQL) Familiarity with API integrations between ERP and third-party applications. Soft Skills Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple priorities independently in a fast-paced environment. Education Bachelor’s degree in business, information systems, finance, data analytics, or related field (or equivalent experience). Pay Range: 92,000.00 - 138,000.00 We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more! Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.
Prepare gravesites for burial services including manual labor, machinery operation, and installation of concrete burial vaults. | No prior experience required; must provide respectful conduct, customer service, and flexibility in working hours including weekends and holidays. | Wilbert Funeral Services, Inc. As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. Prepares gravesites for burial services, ensuring they are conducted with the utmost respect and in accordance with cemetery regulations. This role involves manual labor, the use of machinery, and coordination with funeral services to ensure gravesites are ready for interments. Role primarily is outdoors, delivering and installing concrete burial vaults. The primary focus is to ensure a respectful and flawless burial experience. Providing professional-safe conduct, appearance, and customer service are of utmost importance. Flexibility in working hours is required including weekends and holidays. No prior experience is necessary as training will be provided. Prepares gravesites for burial services, ensuring they are conducted with the utmost respect and in accordance with cemetery regulations. This role involves manual labor, the use of machinery, and coordination with funeral services to ensure gravesites are ready for interments. Role primarily is outdoors, delivering and installing concrete burial vaults. The primary focus is to ensure a respectful and flawless burial experience. Providing professional-safe conduct, appearance, and customer service are of utmost importance. Flexibility in working hours is required including weekends and holidays. No prior experience is necessary as training will be provided. Pay Range: 17.60 - 26.40 We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more! Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
Lead national account initiatives, build and grow relationships with key stakeholders, drive revenue growth, collaborate cross-functionally, and resolve customer issues. | 7-10+ years in national account management or strategic sales in equipment-driven or foodservice industries, strong negotiation and communication skills, ability to manage complex accounts, and willingness to travel up to 50%. | Marmon Foodservice Technologies, Inc. As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. About the Job Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading portfolio. For decades, we’ve designed and manufactured equipment solutions for some of the world’s most recognized consumer brands. Driven by innovation and purpose, we’re revolutionizing the future of foodservice. We are seeking a strategic, results-driven National Account Manager to lead initiatives across national accounts. This role is designed for a professional who can drive corporate initiatives, build alignment with key decision-makers, and unlock new avenues of growth across new business, aftermarket business, and innovation within the Beverage and Merchandising segments of our business. The ideal candidate thrives in complex environments, brings an entrepreneurial mindset, and takes proactive ownership to resolve barriers that have slowed progress. Highly visible and collaborative, this role requires someone who can balance execution with long-term vision while building trust and credibility across the corporate ecosystem. What You’ll Do Customer & Corporate Leadership Represent our full portfolio of new equipment, remanufactured solutions, beverage dispense, merchandising, and after-sales service with a OneMFT mindset that delivers customer value and innovation and end to end business excellence Develop and grow relationships with national accounts, franchisees, bottlers, and supply chain partners to ensure loyalty, retention, and long-term growth. Facilitate monthly cadences across internal stakeholders (product management, engineering, marketing, and project management) to align strategies and drive execution. Deliver regular customer business reviews, growth roadmaps, and performance updates with professionalism and executive presence. Act as a trusted advisor to decision-makers by providing insights, recommendations, and solutions, even when navigating challenging conversations with professionalism, diplomacy, and credibility. Strategic Growth & Market Development Direct tailored commercial plans to expand share of wallet, increase sales revenue, and consistently meet or exceed revenue targets. Partner with product management and marketing to conduct market analysis, identify competitive trends, and translate insights into actionable growth strategies. Spearhead revenue growth through value-added selling, negotiation, and execution of customer-specific initiatives. Represent the company at trade shows, executive meetings, and industry events with professionalism and executive presence. Cross-Functional Collaboration Partner with product management, engineering, marketing, operations, and project management to accelerate product launches, improve adoption, and ensure customer needs are addressed in real time. Work seamlessly across all levels of the customer organization, from corporate leadership to frontline operators, embedding into their day-to-day processes and building credibility across functions such as equipment ordering, merchandising, supply chain, and operations. Serve as a connector across departments, ensuring that both bottlers and the corporate entities they support are fully aligned and supported in driving growth initiatives. Build transparency and accountability across internal and external stakeholders to ensure seamless execution and long-term customer success. Problem-Solving & Issue Resolution Tackle challenges that have historically created barriers, applying creativity, resilience, and persistence to deliver solutions. Act as an escalation point for national customers, resolving issues promptly and strengthening relationships. Who You Are Strategic Thinker and Tactical Executor - Able to look at the big picture while managing details that drive daily success. Entrepreneurial and Proactive - Acts without waiting for instruction, anticipating needs and driving initiatives forward. Confident and Credible Communicator - Skilled at navigating complex discussions and having candid, professional conversations with stakeholders that drive alignment and progress. Trusted Partner - Establishes credibility through relationships, accountability, and delivering on commitments. Resilient Problem-Solver - Finds pathways forward where others see roadblocks. Future Leader - Demonstrates leadership qualities that inspire others and contribute to a high-performance, collaborative culture. Skills & Experience We’re Looking For 7 - 10+ years of progressive experience in national account management, strategic sales, or business development within equipment-driven or foodservice industries. Proven success in increasing sales revenue and achieving/exceeding revenue targets with large, complex accounts. Experience working across QSR and/or FSR channels strongly preferred. Experience with merchandising at the retail or large-format level (grocery, convenience, supermarkets, drugstores, or other retail solutions) strongly preferred. Experience with beverage brands is preferred Experience working with bottlers and corporate structures strongly preferred; ability to navigate both the frontline and executive levels within large customer ecosystems. Demonstrated ability to partner cross-functionally with product management, engineering, marketing, and project management. Skilled in market analysis, opportunity forecasting, and data-driven decision-making. Excellent negotiation, communication, and relationship-building skills with both field and executive-level stakeholders. Highly organized with the ability to manage competing priorities in a fast-paced environment. Bachelor’s degree required; MBA a plus. Ability to travel up to 50%. Benefits We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment. Here are some of the highlights: Medical, Dental, Vision, and Prescription Drug insurance plans Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family Tax advantaged spending accounts for health and dependent care expenses Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning Generous paid time off for personal use, holidays, and parental leave Company-sponsored life insurance 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own Financial and retirement advising Salary Range: $120K-$140K About Us We are part of Marmon Holdings, Inc., a Berkshire Hathaway company comprising more than 100 autonomous businesses with global reach and $10B in annual revenue. With innovation, resilience, and entrepreneurial spirit at our core, we’re building the next chapter of foodservice solutions. Pay Range: 93,600.00 - 140,400.00 We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more! Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. Welcome to the biggest small business you’ll ever find. Part of Berkshire Hathaway, Marmon is a global industrial organization made of 11 industry groups with 30K employees and $12 billion in annual revenue. As leaders in their respective industries, our 120+ companies thrive on an independent mindset and entrepreneurial spirit. At the same time, they benefit from being part of our industry groups—where they’re able to tap into the expertise and insights of other Marmon companies. While we’re all unique, we all share a common commitment to doing things that matter, leading at every level, and winning a better way. When you work at Marmon, you're advancing our everyday world and beyond. Our engineering solutions help millions around the world stay connected, healthy, and safe. Wherever you're at in your career, our people and resources will help you go further. As you grow your skills, you can also move up and around our 120+ companies. Work at a place you can stand behind. We show up to win every day, uphold the highest ethical standards, and always look to put each other in the best position to win.
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