MarketSource inc

Plan and direct program activities to meet financial and performance goals while managing client expectations and leading a team. | Bachelor's degree and 5+ years management experience with strong business acumen and communication skills, plus up to 75% travel. | Overview MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful. Responsibilities Essential Job Functions: Plan and direct the program’s activities to achieve financial and performance targets mutually established by MarketSource and the client Direct functions and performance within the program, including oversight and monitoring of employee activity Manage client commitments and expectations Monitor Program objectives and provide critical performance feedback to the client and leadership Coach and develop team members to drive performance and exceed program goals and objectives Develop and implement processes to measures and drive performance Provide analysis for ad-hoc executive management reporting Coordinate contingency plans supporting business continuity when employees are unavailable for extended periods of time Manage Program Profit & Loss Perform regular financial and program reviews with client’s management staff and MarketSource Manage and direct staff including recruitment, selection, and development to achieve Company goals and objectives Define, plan, communicate, and measure employees on team objectives associated with effective territory management within, and in conjunction with, program initiatives Instill a strong operating rhythm within the team that fully leverages the CRM tool for account management, forecasting, and reporting Manage established processes associated with performing employee performance reviews, hiring, promoting, terminating, and disciplining employees Ensure effective control of results, and takes corrective actions to guarantee that achievement of objectives fall within designated expectations Assist team with maintaining relationships, negotiating, and closing opportunities Train team on necessary skills, tools utilization, product information, and business intelligence Qualifications Required Knowledge, Skills, and Abilities: Proven experience developing, implementing, and managing high performance programs with aggressive goals and delivering successful results High tolerance for ambiguity demonstrated in the ability to quickly adapt to changing priorities, responsibilities, and business needs Strong business acumen Ability to build strong partnerships with internal employees as well as external stakeholders Proven ability to analyze and improve work processes for efficiency Demonstrated ability to be a team player/coach Demonstrated leadership, motivational and influencing skills Excellent written, oral and presentation skills Ability to present to senior leaders and executives, as well as small and large groups Ability to maintain professional demeanor; demonstrate integrity and confidentiality Proficient in MS Office (Excel, Word, PowerPoint, and Outlook) Job Requirements: Bachelor’s Degree or equivalent work experience in lieu of degree 5+ years’ experience in management or leadership role Up to 75% travel; 2-3 weeks per month In office workdays are required; there will be day(s) assigned for working remotely based on schedule assigned Additional Information MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575 or email HR@MarketSource.com. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following: Medical, dental & vision 401(k)/Roth Insurance (Basic/Supplemental Life & AD&D) Short and long-term disability Health & Dependent Care Spending Accounts (HSA & DCFSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Unincorporated Los Angeles County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Where applicable, in accordance with the Los Angeles County Fair Chance Ordinance for Employers, Candidates must satisfy all pre-employment screening criteria and may be disqualified due to criminal history because the requirements of this position, as outlined above, may include: access to valuable company assets; exercise of good judgment and performance of duties safely under work conditions that may be stressful including under supervision of client; access to sensitive personal or financial information; and/or access to objects that may be used to inflict injury or harm to others.

Drive sales and customer satisfaction in retail locations by selling wireless products and accessories while maintaining positive relationships with store management. | Requires physical ability for retail tasks, knowledge of wireless products, and ability to develop relationships with retail staff. | Retail Sales Representative - Part Time MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic environment that fosters creativity and provides unlimited opportunities for personal and professional growth. MarketSource is currently searching for a part-time Retail Sales Representative to work at major retailer locations. This position is designed to increase sales and revenue within the wireless ecosystem: electronics, mobile phones, accessories, and digital service. As a part-time sales representative you will be responsible for proactively approaching customers within retailer and assisting in various wireless products and accessory sales while providing extraordinary customer service. Key Responsibilities: Sales: • Driving sales productivity and customer satisfaction within retail locations on various Wireless products, accessories and services to customers • Engaging in side-by-side selling with retail associates • Participating in in-store promotions, and coordinating with appropriate personnel • Participating in wireless sales events in retailer locations Training: • Maintaining sound knowledge of multiple carriers wireless products and services • Attending requested training sessions and conference calls • Reviewing new product and service offerings from our client retailer Relationship Development: • Establishing and managing critical relationships within program • Developing and managing positive business relationships with retail store management and employees Additional Job Requirements: • Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items • Requires the ability to move around the store, assist customers and maneuver merchandise when necessary • Performs additional duties as assigned MarketSource is an equal opportunity employer.