Marketplace Velocity

Leading customer support teams, developing scalable processes, and driving operational excellence. | Experience in team management, process optimization, and customer support in a SaaS or tech environment, with leadership skills and strategic thinking. | Team Lead / Business Unit Manager - Amazon & Walmart Marketplace Management Agency Marketplace Velocity | Remote | $105,000 - $115,000 + Commission About the Role We're looking for an experienced leader who wants to build something significant. As a Team Lead at Marketplace Velocity, you'll oversee a dedicated team managing a portfolio of high-performing Amazon and Walmart accounts. But this isn't just about managing what exists—this is about building your own business unit within ours. You'll have the autonomy to grow your team, develop your people, bring in new business, and chart your own path toward becoming a General Manager. If you're ambitious, strategic, and ready to move beyond account-level work into true business leadership, this role is designed for you. What You'll Do Lead & Scale Your Team Oversee a team of account managers and specialists managing multiple client accounts Own client relationships and ensure exceptional results across your portfolio Build and implement systems that allow your team to scale efficiently Set strategy and direction for how your team approaches account optimization and growth Develop Your People Recruit, train, and mentor account managers and specialists Create training programs and playbooks that elevate team performance Conduct regular performance reviews and provide coaching Build a culture of excellence, accountability, and continuous improvement Drive Business Development Identify and pursue new business opportunities Lead client pitches and close deals for your business unit Develop pricing strategies and service packages Build relationships that generate referrals and expand existing accounts Operate Strategically Analyze team performance metrics and identify growth opportunities Optimize workflows and processes for maximum efficiency Collaborate with other team leads to share best practices Think like a business owner—your team's success is your success About Marketplace Velocity We're a fast-growing Amazon and Walmart marketplace management agency that helps brands scale profitably on major ecommerce platforms. We provide comprehensive services including PPC management, listing optimization, account health, and multi-platform growth strategies. We're building something different—an agency where exceptional people have real ownership over their work and can build meaningful careers. Our team-based structure creates entrepreneurial opportunities within a supportive company framework. Experienced Leader 3+ years managing teams in ecommerce, digital marketing, or agency environments Proven track record of building and scaling teams Deep understanding of Amazon and/or Walmart marketplace management (PPC, listing optimization, account health, growth strategies) Experience managing client relationships at a strategic level Growth-Oriented & Ambitious You're not content with the status quo—you want to build and grow You see this role as a stepping stone to GM/leadership positions You're motivated by both team success and business outcomes You think in terms of systems, not just tasks Strong Business Acumen You understand P&L and can think about profitability and margins Experience with business development, sales, or new client acquisition Comfortable with both strategy and execution Data-driven decision maker who balances analytics with intuition Excellent Communicator Can articulate complex strategies clearly to both clients and team members Comfortable presenting to C-level clients and leading high-stakes conversations Skilled at giving direct, constructive feedback that helps people grow Natural relationship builder who creates trust quickly Competitive Compensation Base salary: $105,000 - $115,000 Commission structure tied to team revenue and new business Significant earning potential as you grow your team 401(k), Medical, Dental, Vision, PTO True Growth Path Clear trajectory toward General Manager role Autonomy to build your team your way Support from leadership without micromanagement Opportunity to shape the future direction of the company Great Environment Fully remote with flexible schedule Collaborative team that values innovation Work with diverse, growing brands across multiple marketplaces

Participate in sales and Amazon training, support client accounts, and develop into a managerial role. | No Amazon experience required; willingness to learn, consistent attendance, and good communication skills needed. | Remote (U.S. Only) | Contract-to-Full-Time We're building an eCommerce agency that helps brands scale on Amazon, Walmart, and beyond. This program is designed to take someone early in their career and develop them into a manager—with real support, clear progression, and no surprises. The First 90 Days (1099 Contractor) You'll start in sales and Amazon training, moving from pure outbound work into hands-on platform education. This isn't busy work—it's how we figure out if you're ready for bigger responsibilities, and you get to figure out if we're the right fit. Month 1: Sales foundations ($3K/month + commission). Build confidence, manage your time, hit targets. Month 2: Balance sales with Amazon training ($3500/month + commission). Show us you learn quickly. Month 3: Transition to 60% Amazon work ($3750/month + commission). Complete a quiz, project, and presentation. At the end of Month 3, we decide together whether to move forward full-time. Months 4–6+ (Full-Time W2) If you're ready, you become a Client Coordinator ($55K/year + commission) supporting client accounts and deepening your Amazon expertise. After that, you transition to Client Strategist ($65K + commission), owning client relationships with senior team support. Management Track As you grow, you'll move into Pod Manager, Senior Manager, and Director roles—managing teams, building processes, and leading strategy. Advancement is based on readiness, not tenure. Why This Structure Works You get clarity at every stage. No hidden expectations. Sales teaches you about our business, builds your confidence, and keeps you humble. Amazon training moves progressively deeper. The progression rewards readiness, not just time served. Someone who wants a real career, not just a job. You communicate clearly, take feedback well, and aren't afraid to be held accountable. You don't need Amazon experience—we train that. You do need to show up consistently and be willing to learn. PTO Paid Holidays Medical and Dental Insurance