Maritz

Lead and mentor teams while managing operational excellence and client relationships in event management. | 3-5 years event management experience with 1-2 years leadership, strong organizational and communication skills, and ability to manage multiple teams. | Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That's why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. The Operations Manager, Event Management, provides a centralized point of leadership for coordination and execution of face to face, digital and hybrid events/programs ensuring operational excellence across all program operations. This role strives to meet client needs, specifications, objectives, and quality standards. You'll work with the collective event management team and direct reports to maximize contribution margin by effectively managing the customer experience, balancing customer satisfaction, employee satisfaction and organizational cost. What You'll Be Doing 65% - Team Management & Leadership: • Provide mentorship and coaching to the team for all areas of event management across all markets and event types. • Coordinates and facilitates regular team meetings and communications. Identifies training/learning opportunities for direct reports as well as ongoing performance coaching and goal setting. • Identify opportunities for ROIs on an ongoing basis. Responsible for accurate labor, time tracking and T&E within the team. • Provides ongoing coaching and has regular development conversations. Ensures timely and accurate T&E expense reporting. • Assists in the development and implementation of initiatives to address business goals. • Provides expertise with regards to destination, hotel and organization/internal services. Monitoring and reporting for SLA adherence. Interacts with client stakeholders answering questions and resolving issues. • Support new initiatives & processes within company and EM. Support new employee onboarding and responsible for invoicing approvals. 35% Target Account Work: • Act as the Meeting Event Management support for all programs assigned. Responsibilities include project & experience management of assigned programs, relationship management and financial management. • Ensures adherence to workflow process and responsible for client SOPs. • Balances a workload of event management account projects, along with people management. • Oversees target accounts in event management for operational consistency, client deliverables, best practices and SOPs on account. What You'll Bring • Bachelor's degree or equivalent experience required. • Minimum 3-5 years of experience in Meeting, Events and/or Incentive Travel pre-sale and/or post-sale activities required. • 1-2 years of proven supervisory and/or leadership experience. • Strong organization, motivation, and communication skills to manage multiple teams. • Ability to interact with all levels of an organization; internal, client, and partner. • Experience working in events within a HCP environment. Nice to Have • Global travel/hospitality industry experience and knowledge desirable. • Understanding of Experience Design and ability to articulate how previous events have achieved business objectives and guest impressions is a plus. • Experience working with and/or exposure to budgets preferred. • Designations such as PMP (Professional Meeting Planner), CMP (Certified Meeting Planner), CIS, CITP, HMCC, DES certification desired. Things You Should Know • This role may require travel up to 20% of the time. • This is a remote position. DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job. Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more! View all details at: www.MaritzBenefits.com Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com.

Lead DevOps strategy and execution, manage cloud infrastructure and automation, oversee projects and support, and mentor engineers. | 7+ years IT experience with 3+ years in DevOps leadership, strong cloud platform management skills, collaboration, communication, and a relevant degree or equivalent experience. | EXCITED TO GROW YOUR CAREER? WE’RE GLAD YOU’RE HERE! Our team is on a mission to create innovative, reliable, and scalable technology solutions that empower our Maritz businesses to thrive in a digital world. This role as a Senior IT Manager plays a crucial role in supporting our mission at Engagement Solutions and Maritz. The Senior IT Manager is responsible for overseeing the strategy, execution, and continuous improvement of DevOps practices within the organization. This role combines leadership, technical expertise, and business alignment to drive the efficient development, deployment, and operation of cloud systems. The ideal candidate will lead a cross-functional team, implement best practices in CI/CD, cloud infrastructure, automation, and security, and ensure operational excellence and scalability of IT services. This position is located in Fenton, MO and observes a hybrid work schedule, coming into the office 3 days a week, T, W, and Th. As the Senior Manager of IT focused on DevOps, the role encompasses a blend of operational oversight, project execution, and support leadership. Operationally, this leader is responsible for managing and optimizing infrastructure services, automating infrastructure deployment through infrastructure-as-code, ensuring the availability and scalability of cloud environments, and embedding security practices. From a project standpoint, the manager oversees the planning and delivery of infrastructure and deployment-related initiatives, including cloud migrations, DevOps toolchain implementations, and environment modernization efforts, ensuring alignment with business objectives, timelines, and budgets. This includes resource management via matrix-based projects led by application development teams. On the support side, the role involves supporting incident response and root cause analysis for production issues, maintaining system observability and performance monitoring, and collaborating closely with development, QA, and IT support teams to ensure reliable deployments and rapid issue resolution. Additionally, the Senior Manager mentors DevOps engineers and fosters a culture of continuous improvement, collaboration, and accountability across technical teams. Additional Responsibilities • Collaborate with software engineering, security, and architecture teams to drive cloud best practices. • Oversee the deployment and maintenance of infrastructure as code (Terraform), and container orchestration (e.g., Kubernetes). • Ensure system uptime, scalability, and security across cloud providers. • Champion automation initiatives to reduce manual effort and eliminate bottlenecks. • Evaluate and recommend tools, services, and platforms that support cloud maturity and operational goals. • Provide clear communication and reporting on infrastructure health, incidents, and projects. • Support audits, compliance efforts, and disaster recovery planning. Qualifications • Bachelor’s degree in computer science, Information Systems, or related field or equivalent work experience. • 7+ years of progressive IT experience, with 3+ years in a leadership role focused on DevOps or Cloud Engineering. • Proven experience managing teams who support large-scale cloud environments (GCP, AWS, or Azure) • Strong collaboration skills with software engineering, security, and architecture teams to establish and maintain cloud best practices. • Demonstrated ability to foster a DevOps culture focused on continuous improvement, knowledge sharing, and operational excellence. • Track record of ensuring uptime, scalability, and security across multi-cloud environments (AWS, Azure, GCP). • Strong communication skills for delivering clear infrastructure health reports, incident updates, and project status. • Proficient in managing cloud platform operations with an emphasis on cost optimization, performance tuning, and security hardening. DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com. Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please. Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to peopleanddevelopment@maritz.com.