Mapbox

Design, develop, and operate robust API services with a focus on performance, scalability, and reliability. | 7+ years engineering web services with strong API and system design skills, experience with container environments, monitoring, and cross-team collaboration. | Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do The Search Box team is responsible for building our premium geospatial search engine, seamlessly combining robust address geocoding with comprehensive Point of Interest (POI) retrieval for logistics, travel, automotive, and AI lab platforms. We do this by engineering sophisticated public APIs, continuously optimizing ranking algorithms, and scaling massive global datasets into high-performance search indexes. Additionally, we develop an advanced federation layer that dynamically integrates specialized third-party services, such as live parking and EV charging data. Our work acts as the critical foundation for holistic navigation systems, ensuring end-users receive reliable, precise, and highly relevant location data wherever their journeys take them. As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. What You'll Do Joining us as a Staff Software Engineer on the Search Box team, you will play a critical role in designing, developing, and operating significant areas of our Search services, including our new Places API product. Your Responsibilities Will Include • Architect and advance robust services that optimize API performance, emphasizing excellence in deployment, system durability, and telemetry. • Champion engineering excellence by instituting rigorous code quality standards and refining development workflows across the organization. • Drive strategic decisions regarding our long-term technical architecture and scalability, participating in high-level architectural discourse. • Serve as a mentor and technical authority for the engineering team, cultivating a culture of continuous learning and professional growth. • Drive design and development of services quality metrics and analytics. • Run and design experiments to evaluate the quality, reliability, and capacity requirements of our user-facing navigation products. • Participate in end-to-end feature implementation within the Search Org; review code and design documents, shepherd feature releases, and participate in an on-call rotation. • Collaborate with business development teams to ensure that the product roadmap and design align with customer needs and market trends.. • Engage in direct communication with trend-setting customers, automotive OEMs in EU, US, Japan, and China, as well as suppliers like automotive Tier 1 companies and Mapping firms. What We Believe Are Important Traits For This Role • 7+ years of experience in engineering web services in either Rust or Typescript (Node.js). • Experience building highly-available API services within container-based environments (e.g., Docker, ECS, Kubernetes, etc. on AWS). • Proficiency in implementing monitoring instrumentation, triaging incidents, resolving customer issues, and continuous product improvement. • Knowledge of operating systems and distributed systems (e.g., fault-tolerance, consistency, service discovery, etc.). • Proven ability to design long-term technical strategies that balance immediate product delivery with the reduction of systemic technical debt across multiple departments. • Extensive experience driving high-visibility initiatives that improve engineering standards and operational excellence for the cross-functional teams. • Experience or interest in solving geo-spatial problems. • Strong analytical thinking and the ability to justify technical decisions using system telemetry and data. • Meticulous attention to detail and a creative, resourceful approach to problem-solving. • Excellent communication skills, with a proven ability to collaborate effectively across cross-functional engineering, product, and data teams. Nice to Have Traits for This Role • Prior experience in the mapping, navigation, or automotive industry. • Knowledge of machine learning techniques for geospatial data analysis. • Contributions to open-source geospatial or data analysis projects. What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: • We value high-performing creative individuals who dig into problems and opportunities. • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $194,650 - $263,350 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

Build and support scalable data ingestion systems and collaborate with teams to optimize data processing workloads. | 5+ years experience with scalable backend systems, Python, SQL, AWS, and familiarity with Apache Spark and AI tool integration. | Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do The Search Data team supplies address, place, and points of interest (POI) data for global searches in countries around the world. Search is crucial for our customers’ applications and we are a key partner to the Maps and Navigation organizations at Mapbox. We process batch data from thousands of sources and use ETL data pipelines to prepare it for our search engines. This area of our work presents a range of challenging algorithmic, scaling, and quality assessment opportunities. As an Engineer on the Search Data team, you will work with diverse datasets at scale - hundreds of millions of records - and play a vital role in the development of complex mapping and navigation software for cars, web, and mobile devices. As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. What You'll Do Work with specialized telemetry and geospatial data sets including addresses, road networks, buildings, and points of interest (POIs). Build and support our batch and streaming ingestion systems that ingest terabytes of data per day. Interface with engineers from other teams to understand their needs for geospatial data and provide solutions. Simplify and strengthen Mapbox’s processes and tools for designing, deploying, and monitoring data processing and querying workloads on AWS. Document your work and decision-making processes, and lead presentations and discussions in a way that is easy for others to understand. Mentor other software engineers to develop all aspects of their engineering skill sets, including participating in design and code reviews. Promote a culture of operational excellence by meticulously testing and monitoring our systems and code, writing documentation, and being on-call to support the health of our services. Reduce technical debt, share your knowledge, and invest in your teammates’ health and happiness, while optimizing application performance and accelerating feature velocity. Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions. What We Believe are Important Traits for This Role 5+ years of experience building scalable backend systems and data pipelines. Hands-on experience with AWS technologies like Lambda, S3, Athena, Glue, and EMR. Strong proficiency in SQL and Python. Proficiency in at least one modern programming language (NodeJS, Scala, or Java) suitable for backend services and data processing. Demonstrated history of designing batch and real-time data processing systems and developed judgment to implement new data pipelines and best practices around it. Familiarity working with Apache Spark or other Hadoop based technologies. Familiarity with CI/CD processes. Experience with introducing quality and operational metrics into a data ETL pipeline. Integrating data with APIs and querying data through APIs. Experience with AI tools in the software development lifecycle. Nice to Have Traits for This role Experience with geospatial data analysis and processing Experience with Docker Experience with machine learning infrastructure What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: We value high-performing creative individuals who dig into problems and opportunities. We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $160,650 - $217,350 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Lead a global driver operations program managing vehicle fleets and providing data insights to improve navigation products. | 5+ years in operations or program management with SQL proficiency and strong analytical skills. | Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do The Navigation team are proud builders of solutions to challenges in the routing space for industries like auto, logistics, outdoors and more. We solve complex geospatial data problems and leverage algorithms and statistical analysis for use cases ranging from turn-by-turn navigation, to delivery route planning for fleets of thousands of trucks. Our services are at the heart of the operations of our customers’ businesses. We get people and products from start to finish effectively and on time, whether it’s delivering meals or going on a road trip. Our customers are primarily developers, like us. What You'll Do We’re looking for a Senior Manager of Driver Operations to build and scale a best-in-class, global driver operations program that directly powers the quality of our navigation products. This role sits at the critical intersection of real-world driving and product development where you’ll help ensure we consistently deliver high-quality products as we expand into new geographies. In this role, you’ll lead operational programs that support some of our most strategic automotive customers, ensuring our technology performs seamlessly in real-world conditions across global markets. You’re a creative, systems-oriented thinker who is deeply curious about customers and serves as a key player in showcasing our technology to customers through live demos and field activation. You bring a high level of organization and follow-through, with the ability to coordinate effectively across teams and drive initiatives end-to-end. You communicate clearly, collaborate seamlessly, and approach software development as a collective effort. As a Senior Manager you can expect to: Launch and manage global driver testing programs, translating high-level strategy into clear, executable plans across geographies. Hire, train and lead full-time Driver Operations team, while maintaining a network of local resources who can temporarily augment team capacity in key markets. Manage and lead customer facing demos of in-car software. Partner with Product and Engineering teams to design and evolve in-car test plans across all driving-specific features and use cases. Lead execution of testing programs, ensuring high-quality, actionable bug reports, logs, tickets, and feedback are delivered to engineering. Oversee the production of detailed test outputs – including videos, traces, and logs, providing initial analysis of the issue using engineering provided tools or AI tools. Define KPIs and benchmark metrics for measuring results of drive testing. Pull these metrics, analyze results, and synthesize learnings to support continuous software improvement. Create dashboards, benchmarks, and reports (Excel, slides) to clearly communicate performance metrics, trends, and findings to cross-functional stakeholders. Streamline stakeholder communications end-to-end; partner closely with our customers, Engineering Managers, Engineers, Product Managers, Executives, Support, and TPMs. Manage a small fleet of vehicles internationally, including parking, insurance, certifications, and regulatory compliance. Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decision making. Travel approximately once per month (or more) to support global programs, on-the-ground testing, and customer engagements. What We Believe are Important Traits for This Role 5+ years of operations and/or program experience: Proven track record managing teams while deploying people and resources across multiple locations, ideally within fleet operations or field operations. Strong technical and analytical mindset: Comfortable working with data to evaluate product performance and operational efficiency. SQL proficiency is expected, along with the ability to translate real-world driver feedback into structured, actionable insights for engineering and product teams. Tolerance for ambiguity and intrinsic motivation: You thrive in undefined spaces and can bring structure to chaos. You can weed out what’s important in highly ambiguous spaces, and juggle a variety of competing priorities. Even so, you are proactive around driving solutions to completion. Excellent communication skills (technical + external): Able to clearly articulate complex ideas to a wide range of audiences – from engineers to executives to external partners. Comfortable representing the product in customer facing settings, including live demons and field activations. Highly organized and execution-oriented: Strong operator who can manage multiple programs, with ability to follow through and close loops consistently. Systems thinker with a focus on scalability: Passionate about building repeatable processes, measurement frameworks, and operational infrastructure that enable programs to scale efficiently. Empathy and collaboration: Communicate and build trust effectively across various functions, teams, and stakeholders. Comfortable giving and receiving feedback, and able to influence without authority in highly cross-functional environments. What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: We value high-performing creative individuals who dig into problems and opportunities. We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $142,800 - $193,200 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote

Source and grow new business accounts, present technical solutions, influence product roadmap, execute expansion strategies, and mentor junior sales team members. | 4+ years in account management or sales with technical aptitude, ability to manage complex customer relationships, collaborate across teams, and demonstrate curiosity and grit. | Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What You'll Do • Source new business revenues from a defined list of targets you will own and continue to nurture, grow & expand those accounts • Combine Mapbox building blocks with deep customer knowledge to present compelling technical solutions with clear business outcomes • Communicate customer needs and industry patterns back to Mapbox product teams to influence our technical roadmap • Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the marketing team to tell our customers’ success stories • Mentor more junior members of the sales team to help grow talent internally What We Believe are Important Traits for This Role • 4+ years of experience in an account management or related sales role focused on new business • Strong technical sales aptitude demonstrated through a combination of industry experience, volume, and complexity of deals closed, and rapport with engineers and product owners • Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to c-level leadership • Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches • Deep curiosity, empathy, and grit — we’re partnering with our customers to solve hard problems, and we win as a team What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: • We value high-performing creative individuals who dig into problems and opportunities. • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual OTE compensation for this role ranges from $170,000 - $230,000 for US locations. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote