Mapbox

Define and execute vision and strategy for a geospatial search product, collaborating with cross-functional teams and engaging customers. | Over 10 years of product leadership experience in B2B API, SDK, and data products, with strong technical communication skills and experience in pricing and go-to-market strategies. | Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do Mapbox is looking to hire a motivated, curious, and innovative Principal Product Manager for our Search organization. Mapbox Search empowers developers and businesses to explore, access, and use rich location data – including addresses, places, and boundaries – to build smart, relevant, dynamic, and user-focused geospatial products. Mapbox Search also powers in-vehicle search for automotive partners including Toyota, Porsche, and Zeekr, bringing the best aspects of mobile app development into the car. • Mapbox Blog: Mapbox Search Box API: Expanded POI coverage & smarter search • Mapbox Blog: Mapbox delivers precise reverse geocodes for asset tracking • Mapbox Blog: Geospatial storytelling with Tableau and Mapbox Boundaries • Mapbox Customer showcase: Picnic What You'll Do As a Principal Product Manager for Search, you will partner with a passionate group of globally distributed engineers, external customers, and internal stakeholders like Sales, Product Marketing, Business Development, Legal, Marketing, and Finance to make customers wildly successful in pursuit of outsized business growth. In This Role, You Can Expect To • Define and execute end-to-end vision and strategy for your product. • Conduct analysis to inform your product roadmap and prioritize product backlog. • Develop and refine key metrics and mechanisms to build the right product and continuously validate your strategic direction. • Explore and implement new use cases for your product that address customer pain points and unlock new revenue opportunities in partnership with your engineering team(s) and the broader organization. • Own pricing and packaging of your product as a standalone SKU (including sales enablement, marketing, customer trials, and partnership opportunities). • Regularly engage our customers via video conversations, emails, and in-person visits (10% travel) to understand their needs, as well as validate our proposed solutions. • Collaborate with cross-functional teams to align product goals and delivery phases with overall business objectives. • Become the expert and point of contact of your product for internal and external questions, feedback, and requests. What’s Important For This Role • Over 10 years of product leadership experience guiding API, SDK, and data products through full discovery, development, launch, and adoption in the B2B space. • Demonstrated technical depth with the ability to break down complex concepts and communicate them clearly to both technical and nontechnical audiences. Strong customer orientation with a focus on understanding user problems and delivering thoughtful, intuitive product experiences. • Data-driven decision maker with advanced analytical skills and a track record of using evidence to evaluate product quality and inform next steps. • Skilled at prioritizing tradeoffs and driving teams toward delivering meaningful and immediate value for customers. • Strong written and verbal communicator with the ability to convey complex ideas concisely across broad audiences, including FAQs, roadmaps, and business cases. • Proven ownership mindset with the ability to independently build, execute, and iterate on product strategies with minimal direction. • Ability to simplify complex challenges and identify the most efficient, high-impact solutions for customers. • Go-to-market leader with experience owning pricing and packaging and developing strategies that successfully scale product adoption. Nice To Have • Experience working with AI/ML teams and a passion for the navigation and search domain space. What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: • We value high-performing creative individuals who dig into problems and opportunities. • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $202,300 - $301,700 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

Manage and migrate cloud infrastructure using IaC, Kubernetes, and CI/CD pipelines, and lead operational excellence initiatives. | Extensive experience with AWS infrastructure, Kubernetes, ArgoCD, Terraform/Terragrunt, and CI/CD frameworks, along with proficiency in programming languages like Node.js or Python. | Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do The Cloud Platform team at Mapbox provides the infrastructure and frameworks that power Mapbox services in the AWS environment. This globally distributed team, with members in the US, Germany, and Finland, is responsible for managing infrastructure-as-code tooling, CI/CD platforms, test environments, and the foundational compute and networking resources for all Mapbox tools and services. We support over 700 Mapbox engineers (and growing) across North America, Europe, and Japan. We champion a collaborative environment, promoting individual growth and utilizing cloud-native technologies to make a broad impact. Cloud Platform Core Responsibilities Encompass The Following Areas • Infrastructure-as-Code: Maintaining secure, reliable, and cost-efficient infrastructure using Terraform/Terragrunt, as well as legacy CloudFormation/CDK. • Site Reliability Engineering (SRE): Providing tools and processes for observability and disaster recovery. • Developer Experience: Delivering centralized, scalable, and reliable CI/CD pipelines for development teams, based on GitHub Actions. What You'll Do We are seeking a Software Development Engineer II who is enthusiastic about delivering cloud-native containerized infrastructure and deployment platforms that adhere to GitOps principles and can support dynamic business growth. In This Role, You Can Expect To • Actively onboard AWS resources to the declarative gitops-based framework utilizing Terraform and Terragrunt. • Maintain and troubleshoot legacy cloud infrastructure in AWS that is deployed with Cloudformation/CDK and utilizes ECS, Lambda, EMR, etc. • Architect and promote Kubernetes deployments for new services. • Lead migration of deployment pipelines from ECS and Cloudformation to EKS and ArgoCD. • Architect a centralized CI pipelines framework utilizing GitHub Actions and Runs-on. • Broadly influence and lead the Mapbox Cloud Platform strategy around AWS architecture, open-source tools and frameworks. • Configure and maintain a comprehensive observability platform, such as Datadog or Observe, to enable real-time monitoring, alerting, and analytics. • Promote a culture of operational excellence by testing and monitoring our systems and code, and providing on-call support for the platform services. • Document your work and decision-making processes, and lead presentations and discussions in a way that is easy for others to understand. • Uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions. What We Believe Are Important Traits For This Role • 5+ years experience leveraging infrastructure-as-code frameworks to manage AWS infrastructure using Terraform, Terragrunt, Atlantis, CDK • 4+ years experience orchestrating containerized workloads at scale using EKS, ECS • 4+ years experience managing scalable CI/CD frameworks in a distributed engineering organization using Github Actions • Strong expertise with Kubernetes, ArgoCD, Istio • Proven ability to design and develop cost efficient, secure, and durable solutions on AWS using EKS, ECS, EC2, Lambda, Fargate, CloudFront, IAM, Route53, DynamoDB • Proficient in at least one programming language, such as Python, Nodejs, GoLang • Experience configuring and managing observability systems in a distributed large-scale environment using Datadog, CloudWatch, or similar • Experience with incident response practices including blameless post-mortems and resilience engineering concepts • A desire to share your expertise through documentation, mentorship, and both written and vocal discussion • Ability to work asynchronously and independently with minimal supervision, lead by example, and make decisions based on priorities and business goals What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: • We value high-performing creative individuals who dig into problems and opportunities. • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $157,675 - $213,325 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.

Source and grow new business accounts, present technical solutions, influence product roadmap, execute expansion strategies, and mentor junior sales team members. | 4+ years in account management or sales with technical aptitude, ability to manage complex customer relationships, collaborate across teams, and demonstrate curiosity and grit. | Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What You'll Do • Source new business revenues from a defined list of targets you will own and continue to nurture, grow & expand those accounts • Combine Mapbox building blocks with deep customer knowledge to present compelling technical solutions with clear business outcomes • Communicate customer needs and industry patterns back to Mapbox product teams to influence our technical roadmap • Develop and execute strategies to expand Mapbox’s adoption in key industry verticals, working closely with the marketing team to tell our customers’ success stories • Mentor more junior members of the sales team to help grow talent internally What We Believe are Important Traits for This Role • 4+ years of experience in an account management or related sales role focused on new business • Strong technical sales aptitude demonstrated through a combination of industry experience, volume, and complexity of deals closed, and rapport with engineers and product owners • Ability to navigate complex customer relationships, developing trust and influence with engineers and developers up to c-level leadership • Ability to collaborate across Mapbox teams including engineering, support, and marketing to close business and ensure successful customer launches • Deep curiosity, empathy, and grit — we’re partnering with our customers to solve hard problems, and we win as a team What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: • We value high-performing creative individuals who dig into problems and opportunities. • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual OTE compensation for this role ranges from $170,000 - $230,000 for US locations. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote