Manulife

Manage and deliver projects related to wetland and stream mitigation, Nature Based Solutions, and fiduciary asset management while coordinating cross-functional teams and ensuring compliance and safety. | Bachelor’s degree in natural resource field, 7+ years managing related projects, proficiency in ArcGIS, strong technical writing and communication skills, and experience with budgets and proposals. | We are excited to present a challenging and unique opportunity for an experienced, dynamic, and energetic Senior Project Manager to join our Value-Added Services team and become a critical team member of Manulife Forest Management. Manulife Forest Management (MFM) is seeking candidates interested in managing projects related to an expansion of Value-Added Services (VAS) in North America. This position will be specifically focused on wetland and stream mitigation markets, project management, Nature Based Solutions and execution of project deliverables. The Senior Project Manager is a vital member of the value-added services group, a dispersed group of entrepreneurs focused on initiating green infrastructure, Section 404 mitigation projects, and ecosystem service-related projects. This role is a component of fiduciary asset management and requires a working knowledge of fiduciary obligations. This mid-level position reports to the National Manager of Value-Added Services. The candidate selected for this position will be expected to work cross-functionally to realize opportunities that rely on a range of skill sets housed in various disciplines and internal groups. Position Responsibilities: • Understand and be responsible for client fiduciary obligations through project management skills. • Budget and accounting throughout the project development and execution phases. • Understand and be responsible for personal safety and the stewardship of the environment. • Understand and be responsible for compliance with Manulife John Hancock policies and procedures. • Liase with team members of the VAS group: Forestry, Agriculture, Resource Support Team, Portfolio Management Client Services, and other internal colleagues • Conduct research on potential VAS projects and share technical knowledge with VAS team and other peer groups. • Proactively identify, track, and communicate issues affecting projects and collaborate on collaborating critical pathways to resolution. • Organize the VAS project pipeline on Sharepoint, MS Teams, or through another customer interaction management (CIM) program. • Communicate and coordinate with internal and external stakeholders for project management responsibilities and deliverable schedules. • Identify and develop specific projects • Provide assistance in policy development and implementation related to the job function. • Other responsibilities that may be assigned based on VAS project delivery needs and schedules. Individual Responsibilities: 70% • Proven track record of organizational leadership and project management • Direct experience with Section 404 Stream and Wetland mitigation banking development and/or administration • Nature Based Solutions Project Due Diligence and Discovery • Conservation and/or species specific bank registration and permitting • GIS analytics and mapping to support VAS projects • Managing feasibility assessments and due diligence phases of project development • Reviewing proposals, managing consultants and administrative project delivery • Employee relations, client relations, community relations, industry relations, communications, and employee safety • Project management cost and return expectations, discounted cash flow analysis and budgets • Participate in senior leadership meetings and provide project management review schedules and deliverables on a regular basis. • Facilitate the development and action plan of project delivery, critical pathways and creative solutions. • Responsible for providing business input and progress to ensure all projects meet business objectives. • Analytical problem solving: ability to apply and analyze data to clearly identify the problem, develop solution(s) and course correct • Safety-related personal management Shared Responsibilities: 30% • Cross collaboration with identified MIMTA teams and external stakeholders to manage project delivery and maintain production schedules. • Project communication for project delivery workflows and schedules • Create and develop projects that enable Value Added Services for our clients. • Ability to work and positively influence cross-functional teams. Required Qualifications: • Bachelor’s degree in a natural resource field or related • Minimum of seven (7) years of applicable experience managing projects, preparing budgets and/or writing proposals for RFP’s or RFQ’s. • Proficient in ArcGIS mapping and analysis • A self-motivated team-oriented acumen • Strong and clear technical writing skills • Excellent relationship, interpersonal, and communication skills • Strong computational, organizational and analytical skills with the ability to determine a logical approach to tasks, schedule and deliverables. • Robust organizational and document management skills with the ability to work on several projects concurrently. Often trouble shooting issues independently and from a team approach • Internal and External customer service approach to project management When you join our team: • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH-MIMTA About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Vancouver, Washington Working Arrangement Hybrid Salary range is expected to be between $90,225.00 USD - $162,405.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.)

Analyze business initiatives, clarify and document requirements, support testing and product owner tasks, and collaborate with cross-functional teams to improve operational processes. | 1-2 years business analysis or project management experience, university degree or equivalent, good communication and problem-solving skills, knowledge of project management methodology, and preferred experience with insurance industry, Salesforce, Jira, and bilingualism. | This role will require you to work on small to large sized business initiatives to identify, document, analyze and provide solutions related to processing, service and/or technical improvement opportunities under the guidance of a senior product owner. Business initiatives will include analysis of customer data and remediation of any gaps identified to better support operations processes. Belong to a team where our vision is to create and support engaging and frictionless customer, producer, and employee experiences to optimize capacity for business growth and support Operations goals. Position Responsibilities: Individual Responsibilities: Clarify and translate business requirements / objectives into detailed system functionality Produce high quality requirement specifications Provide support to business areas, investigating operational related problems/inquiries, and recommending and implementing solutions Develop new procedure documentation in support of new process, products, or system enhancements Drive refinement sessions, ensuring clarity of stories and acceptance criteria for Developers and Quality Engineers Provide effective communication with business unit management as well as business partners across Information Technology, Operations, Product & Marketing, Sales & Distribution and other functional teams Collaborate with business stakeholders as needed to conduct analysis Assist with development of user test plans and testing to validate system enhancements Support the Product Owner with various tasks such as assisting with prioritization, reporting, and documentation Shared Responsibilities: Conduct interviews with business and technical experts to identify and communicate issues Work with various teams (business and systems) to ensure that solutions are produced in accordance with the business requirements and are effectively validated Assist with testing (UAT, PIV) and user training development Attend cross team meetings to gather requirements and facilitate day-to-day discussions Create and review user stories to meet business standards and audit criteria Monitor feedback and review scans for trends, production issues, and ADA compliance Required Qualifications: University degree or equivalent business experience 1-2 years business analysis and/or project management experience Ability to handle multiple demands and competing priorities Knowledge and understanding of project management methodology and workflow design Ability to convey information clearly and effectively through both verbal and written communication Good organization, problem-solving skills and analytical ability Work well in independent or team basis as situation dictates Ability to breakdown complex problems and adapt to a faced-past environment Preferred Qualifications: Experience and understanding of internal and industry insurance business and products offered Experience with applications such as Salesforce and Jira Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. When you join our team: We’ll empower you to learn and grow the career you want We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words As part of our global team, we’ll support you in shaping the future you want to see About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $60,375.00 USD - $100,625.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.) We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.