Manulife

Support deployment and adoption of data governance frameworks and collaborate with stakeholders to drive data quality and governance initiatives. | Requires 5-7 years financial services experience, strong change management, communication, leadership, and technical skills including data analysis and visualization. | Manulife’s Global Wealth & Asset Management (Global WAM) segment has embarked on an exciting journey that is transforming the organization by harnessing the power of data and related analytics. This transformation is a key strategic enabler and we are looking for individuals who are passionate about joining the team that will lead this journey. We have an exciting opportunity for an individual who is passionate about harnessing the power of data and brings to the table robust technical expertise coupled with strong communications skills. The Senior Analyst, Data Governance will be a key member of a team of data professionals responsible for establishing and driving the successful adoption of the data governance program in Manulife’s Global WAM segment. They will bring together their technical expertise, business knowledge and communications skills to enable deployment of Data Governance (DG) and Data Quality (DQ) in GWAM. Position Responsibilities: • Support the deployment of Global WAM’s data governance program, including frameworks, policies, processes, and enabling tools • Drive adoption of data governance through effective change management, stakeholder engagement, and clear messaging • Partner with business units and Chief Data Office teams to deploy and consistently apply data governance frameworks and core processes • Facilitate regular touchpoints with Data Governance teams to monitor progress, alignment, and consistency across business areas • Manage and oversee data issues and change requests, ensuring proper logging, tracking, root-cause analysis, and alignment with data strategy • Collaborate with the Data Quality team to integrate data quality monitoring with data issue management and perform trend analysis • Develop and deliver materials to support executive-level Data Council discussions and decision-making Leadership: • Collaborate with stakeholders in a manner that drives a culture of accountability, innovation and teamwork • Play role of change agent across the organization • Utilize innovative approaches to solve business data problems • Demonstrate a strong service orientation • Take personal accountability within work duties and instill accountability with team members Qualifications: • Undergraduate degree in business, economics, or a quantitative discipline with 5–7 years of relevant financial services or asset management experience (MBA an asset) • Proven experience delivering transformational initiatives requiring strong change management, communication, and training capabilities, ideally in data or information management • Ability to bridge business and technology teams, collaborating effectively to deliver shared outcomes • Confident communicator with the ability to influence, challenge, and engage investment professionals and senior leadership • Demonstrated leadership, presentation, and stakeholder management skills, with the resilience to navigate complexity and obstacles • Strong analytical and technical aptitude, including data analysis, visualization tools (e.g., Power BI), and familiarity with data modeling and SQL (an asset) • Proficiency with common business and communication tools (PowerPoint, Excel, Word, Visio); prior consulting experience and knowledge of asset management platforms are assets The role being advertised is an existing vacancy. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $73,725.00 CAD - $122,875.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Support data quality, issue analysis, and process improvements for enterprise data lake and asset management systems. | 1-5 years experience with SQL and asset management systems, strong analytical and communication skills, and ability to translate business and technical needs. | Collaborating with the Director, Data Design and GWAM Enterprise Data Lake (EDL) Business Support team, the Associate Data Analyst, will be a key member of a team of data professionals responsible for delivering key critical initiatives and establishing the data quality program for Manulife GWAM. You will couple your data analysis experience with a solid understanding of the Investment Segment’s business and operations to implement the data strategy. Position Responsibilities: • You will work with Global Wealth Asset Management Operational Business & Technical Support teams, GWAM Business Teams and the GWAM Chief Data Office to support the Enterprise Data Lake (EDL) daily production activities to ensure data is available, reliable, consistent, accessible, secure, and timely through daily data issue identification, analysis and action planning. • You will partner with the GWAM Chief Data Office Data Governance and Data Analytics, support on-going EDL process improvements, including enhancements to GWAM operational capabilities, GWAM data quality monitoring and controls and GWAM meta data management tools such as the business glossary and data lineage. • Working with different GWAM teams to support EDL design and development for GWAM strategic initiatives. What we are looking for • Highly analytical with strong consulting and problem-solving abilities; tenacity to identify the root cause of problems and apply innovative approaches to solve business data problems • Strong service orientation • Take personal accountability for issue analysis and resolution • Asset management or financial services industry experience • Previous experience in the management of large, firm-wide processes • Effective communication skills • Constructive challenge and influencing skills • Experience in translating between business and technology worlds • Champion of change and effectively managing the implementation of new ideas / improvements • Confident when dealing with investment professionals, senior management and other partners • Knowledge and experience with asset management systems and platforms such as trading/order management, portfolio accounting, client reporting, performance analytics and master data management • Technical Skills, such as knowledge of SQL required to perform data analysis • Familiarity with Microsoft Power Platform tools is considered an asset Qualifications: • 1-5 years of relevant experience • SQL (data analysis): 1 year’s hands-on experience • Bachelor’s or Master’s in fields like Finance, Financial Engineering, Accounting, or Business (with concentrations in Investments, Analytics, or Information Systems). • Microsoft Power Platform (Power BI, Power Automate, Power Apps): 1–2 years • Asset management systems/platforms (e.g., OMS/trading, portfolio accounting, client reporting, performance analytics, MDM): 2–5 years • Large, firm‑wide process management: 2–3 years When you join our team: • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see. The role being advertised is an existing vacancy. 關於宏利和恒康 宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽https://www.manulifeim.com/institutional/tw/en. 宏利是平等機會僱主 在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。 我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 hr@manulife.com。 Referenced Salary Location Toronto, Ontario Working Arrangement 混合式 Salary range is expected to be between $69,525.00 CAD - $115,875.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Manage and deliver projects related to wetland and stream mitigation, Nature Based Solutions, and fiduciary asset management while coordinating cross-functional teams and ensuring compliance and safety. | Bachelor’s degree in natural resource field, 7+ years managing related projects, proficiency in ArcGIS, strong technical writing and communication skills, and experience with budgets and proposals. | We are excited to present a challenging and unique opportunity for an experienced, dynamic, and energetic Senior Project Manager to join our Value-Added Services team and become a critical team member of Manulife Forest Management. Manulife Forest Management (MFM) is seeking candidates interested in managing projects related to an expansion of Value-Added Services (VAS) in North America. This position will be specifically focused on wetland and stream mitigation markets, project management, Nature Based Solutions and execution of project deliverables. The Senior Project Manager is a vital member of the value-added services group, a dispersed group of entrepreneurs focused on initiating green infrastructure, Section 404 mitigation projects, and ecosystem service-related projects. This role is a component of fiduciary asset management and requires a working knowledge of fiduciary obligations. This mid-level position reports to the National Manager of Value-Added Services. The candidate selected for this position will be expected to work cross-functionally to realize opportunities that rely on a range of skill sets housed in various disciplines and internal groups. Position Responsibilities: • Understand and be responsible for client fiduciary obligations through project management skills. • Budget and accounting throughout the project development and execution phases. • Understand and be responsible for personal safety and the stewardship of the environment. • Understand and be responsible for compliance with Manulife John Hancock policies and procedures. • Liase with team members of the VAS group: Forestry, Agriculture, Resource Support Team, Portfolio Management Client Services, and other internal colleagues • Conduct research on potential VAS projects and share technical knowledge with VAS team and other peer groups. • Proactively identify, track, and communicate issues affecting projects and collaborate on collaborating critical pathways to resolution. • Organize the VAS project pipeline on Sharepoint, MS Teams, or through another customer interaction management (CIM) program. • Communicate and coordinate with internal and external stakeholders for project management responsibilities and deliverable schedules. • Identify and develop specific projects • Provide assistance in policy development and implementation related to the job function. • Other responsibilities that may be assigned based on VAS project delivery needs and schedules. Individual Responsibilities: 70% • Proven track record of organizational leadership and project management • Direct experience with Section 404 Stream and Wetland mitigation banking development and/or administration • Nature Based Solutions Project Due Diligence and Discovery • Conservation and/or species specific bank registration and permitting • GIS analytics and mapping to support VAS projects • Managing feasibility assessments and due diligence phases of project development • Reviewing proposals, managing consultants and administrative project delivery • Employee relations, client relations, community relations, industry relations, communications, and employee safety • Project management cost and return expectations, discounted cash flow analysis and budgets • Participate in senior leadership meetings and provide project management review schedules and deliverables on a regular basis. • Facilitate the development and action plan of project delivery, critical pathways and creative solutions. • Responsible for providing business input and progress to ensure all projects meet business objectives. • Analytical problem solving: ability to apply and analyze data to clearly identify the problem, develop solution(s) and course correct • Safety-related personal management Shared Responsibilities: 30% • Cross collaboration with identified MIMTA teams and external stakeholders to manage project delivery and maintain production schedules. • Project communication for project delivery workflows and schedules • Create and develop projects that enable Value Added Services for our clients. • Ability to work and positively influence cross-functional teams. Required Qualifications: • Bachelor’s degree in a natural resource field or related • Minimum of seven (7) years of applicable experience managing projects, preparing budgets and/or writing proposals for RFP’s or RFQ’s. • Proficient in ArcGIS mapping and analysis • A self-motivated team-oriented acumen • Strong and clear technical writing skills • Excellent relationship, interpersonal, and communication skills • Strong computational, organizational and analytical skills with the ability to determine a logical approach to tasks, schedule and deliverables. • Robust organizational and document management skills with the ability to work on several projects concurrently. Often trouble shooting issues independently and from a team approach • Internal and External customer service approach to project management When you join our team: • We’ll empower you to learn and grow the career you want. • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. • As part of our global team, we’ll support you in shaping the future you want to see. #LI-JH-MIMTA About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Vancouver, Washington Working Arrangement Hybrid Salary range is expected to be between $90,225.00 USD - $162,405.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.)

Analyze business initiatives, clarify and document requirements, support testing and product owner tasks, and collaborate with cross-functional teams to improve operational processes. | 1-2 years business analysis or project management experience, university degree or equivalent, good communication and problem-solving skills, knowledge of project management methodology, and preferred experience with insurance industry, Salesforce, Jira, and bilingualism. | This role will require you to work on small to large sized business initiatives to identify, document, analyze and provide solutions related to processing, service and/or technical improvement opportunities under the guidance of a senior product owner. Business initiatives will include analysis of customer data and remediation of any gaps identified to better support operations processes. Belong to a team where our vision is to create and support engaging and frictionless customer, producer, and employee experiences to optimize capacity for business growth and support Operations goals. Position Responsibilities: Individual Responsibilities: Clarify and translate business requirements / objectives into detailed system functionality Produce high quality requirement specifications Provide support to business areas, investigating operational related problems/inquiries, and recommending and implementing solutions Develop new procedure documentation in support of new process, products, or system enhancements Drive refinement sessions, ensuring clarity of stories and acceptance criteria for Developers and Quality Engineers Provide effective communication with business unit management as well as business partners across Information Technology, Operations, Product & Marketing, Sales & Distribution and other functional teams Collaborate with business stakeholders as needed to conduct analysis Assist with development of user test plans and testing to validate system enhancements Support the Product Owner with various tasks such as assisting with prioritization, reporting, and documentation Shared Responsibilities: Conduct interviews with business and technical experts to identify and communicate issues Work with various teams (business and systems) to ensure that solutions are produced in accordance with the business requirements and are effectively validated Assist with testing (UAT, PIV) and user training development Attend cross team meetings to gather requirements and facilitate day-to-day discussions Create and review user stories to meet business standards and audit criteria Monitor feedback and review scans for trends, production issues, and ADA compliance Required Qualifications: University degree or equivalent business experience 1-2 years business analysis and/or project management experience Ability to handle multiple demands and competing priorities Knowledge and understanding of project management methodology and workflow design Ability to convey information clearly and effectively through both verbal and written communication Good organization, problem-solving skills and analytical ability Work well in independent or team basis as situation dictates Ability to breakdown complex problems and adapt to a faced-past environment Preferred Qualifications: Experience and understanding of internal and industry insurance business and products offered Experience with applications such as Salesforce and Jira Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec. When you join our team: We’ll empower you to learn and grow the career you want We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words As part of our global team, we’ll support you in shaping the future you want to see About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location USA, Massachusetts - Full Time Remote Working Arrangement Remote Salary range is expected to be between $60,375.00 USD - $100,625.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.) We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.