MaintainX

Lead and manage a team of integration consultants to deliver client solutions, oversee project execution, and drive continuous improvement. | Requires 5+ years in professional services or systems integration, 2+ years managing teams, experience with ERP systems and integration platforms, and strong leadership skills. | MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion. As the Manager of Integrations Delivery you are responsible for leading a team of integration consultants who deliver client-facing integration services and solutions. You will coordinate with cross-functional teams, and ensure a smooth transition from sales to implementation of integrations while maintaining high levels of client satisfaction. You will focus on team development, project oversight, and the continuous improvement of integration delivery standards—driving both operational excellence and client satisfaction across all engagements. What you’ll do: Lead, mentor, and manage a team of integration consultants responsible for delivering implementation and configuration of integration solutions. Oversee day-to-day operations and performance of consultants across multiple client projects and workstreams. Ensure consistent application of delivery methodologies, documentation standards, and integration best practices. Serve as a senior escalation point for client and internal delivery issues related to integration scope and execution. Partner with integration solution consultants to ensure alignment of consultant deliverables with solution design. Monitor consultant utilization, productivity, and professional development, ensuring capacity planning aligns with demand. Conduct regular performance reviews, set goals, and support career development for integration consultants. Collaborate with sales and delivery leadership to support scoping, resource planning, and pre-sales activities. Support quality assurance and post-implementation reviews to identify opportunities for improvement. Drive continuous improvement and an innovative mindset with the team for tools and processes finding efficiencies and ways to automate. About you: Bachelor’s degree in Engineering or a related field. 5 years of experience in professional services, consulting, or systems integration delivery. 2+ years of experience managing or leading a team of consultants. Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred. Experience with integration platforms and concepts (e.g., APIs, middleware, iPaaS solutions like MuleSoft, Boomi, Workato, or Celigo). Strong leadership and people management skills, with a track record of developing high-performing teams. Excellent communication and client relationship management abilities. Solid understanding of professional services delivery models and metrics (e.g., utilization, billable hours, CSAT). Proficient in using collaboration platforms (e.g., Confluence, Jira, Smartsheet). Comfortable in a fast-paced, client-facing environment with shifting priorities. What’s in it for you: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollment program. Take what you need PTO. A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. About us: Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lead and manage end-to-end client integration projects, develop a high-performing team, and collaborate across departments to ensure scalable, high-quality implementations. | Requires 10+ years in professional services or consulting with 5+ years in leadership, experience with enterprise integration platforms and ERP systems, and strong stakeholder engagement skills. | MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Coupa, Toast and PagerDuty. The Director of Integration Services & Strategy is responsible for leading the successful delivery of integration services to clients within the professional services organization. This role oversees a cross-functional team of integration consultants and developers, owns the integration delivery roadmap, and ensures scalable, high-quality implementations that meet client needs and business objectives. The director will drive operational excellence, support pre-sales efforts, and foster innovation across the integration practice. What you’ll do: Lead and manage the end-to-end delivery of client-facing integration projects, ensuring quality, timeliness, and alignment with client expectations. Oversee and develop a high-performing team of integration consultants and developers, providing coaching, performance management, and career development support. Own and evolve the integration services roadmap, driving the development of standardized methodologies, frameworks, and delivery accelerators. Collaborate with internal stakeholders across product, engineering, sales, and client success to ensure alignment between integration capabilities and overall business strategy. Serve as a senior escalation point for client delivery issues and ensure effective resolution of complex or high-risk integration challenges. Partner with Sales and Solutions Engineering to support pre-sales activities, including solution design, estimates, and statements of work. Monitor delivery performance through key metrics such as utilization, project health, client satisfaction, and profitability, and implement continuous improvement initiatives. Ensure integration services meet technical, contractual, and security standards while supporting client compliance requirements. Promote a culture of innovation, accountability, and collaboration within the integration delivery team. About you: Bachelor’s degree in Engineering, Computer Science, or a related field. 10+ years of experience in professional services or consulting, including 5+ years in a leadership role focused on integration delivery. Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred. Hands-on experience with enterprise integration platforms (e.g., MuleSoft, Boomi, Workato, Celigo) and common SaaS ecosystems (e.g., Salesforce, NetSuite, Workday). Proven success managing technical delivery teams and client-facing engagements in a fast-paced, service-driven environment. Strong leadership and people management capabilities, with a demonstrated ability to grow and scale high-performing teams. Deep knowledge of integration architectures, middleware, APIs, and cloud-based enterprise applications. Excellent communication and stakeholder engagement skills, including executive-level client interaction. Strong business acumen with experience managing resource planning, delivery margin, and operational KPIs. Proficiency with project delivery and collaboration tools (e.g., PSA tools, Jira, Smartsheet, Confluence). What’s in it for you: Competitive salary and meaningful equity opportunities. Healthcare, dental, and vision coverage. 401(k) / RRSP enrollment program. Take what you need PTO. A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. We believe in meritocracy, where ideas and effort are publicly celebrated. About us: Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.