Magna International

Support project creation, maintenance, and financial processes across global operations, including system troubleshooting, user support, and process improvements. | Experience with SAP, project management and financial systems, understanding of project accounting, accruals, and financial reporting, and strong organizational and communication skills. | Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities: Overview: We are seeking a detail-oriented and proactive Project & Financial Systems Analyst to support project creation, maintenance, and financial processes across our global operations. The ideal candidate will possess strong knowledge of project management systems, finance tools, and process improvement initiatives to ensure seamless project execution and financial reporting. Key Responsibilities: 1. Project Creation and Maintenance: · Update and maintain master data associated to ensure accurate OneStream reporting by Customer/Product. · Manage and oversee the Planview and SAP project structure, ensuring data accuracy and integrity. · Support Coupa approval workflows to streamline procurement and expense approval processes. 2. Monthly Project Journal Entry Accruals (Controlling Area 1798): · Process accrual entries for various project types, including: · Time & Materials Suppliers · Project Testing Services · Statement of Work 3. Hardware Product Area Project Finance Support: · Assist in forecast processes and reviews. · Serve as Coupa approver for requisitions exceeding $25,000. 4. Engineering Project Hours Postings: · Manage and process hours postings for all SAP sites globally until automation or site controller processing is in place. · Sites include Auburn Hills/Rochester Hills, Sailauf, Southfield, Lowell, Goleta, ZJG, Magna Japan, Monterrey, Munich, Romania, Pune, Bangalore, Vargarda, and Linkoping. 5. System Support and User Management: · Act as SAP/BW/Planview/Coupa/MCS key user: · Troubleshoot and process Coupa errors to ensure purchase orders are transmitted correctly to SAP. · Provide user training and ongoing support. · Assist with access requests and permissions. Qualifications: · Bachelor's degree in Accounting or Finance. · Proven experience with SAP, Planview, Coupa, or similar project management and financial systems. · Strong understanding of project accounting, accruals, and financial reporting. · Excellent organizational and communication skills. · Ability to work across multiple systems and coordinate with global teams. · Analyze current business processes and provide key improvements. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Electronics We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. In the right environment, your ideas can turn into industry-changing automotive technologies and improve the lives of people around the world. Let's create the future of mobility, together. Learn more about us: Sustainability Innovation Interview-Tips

Oversee manufacturing operations, manage budgets, lead teams, and ensure customer satisfaction and safety compliance. | Requires 8+ years of manufacturing leadership, strong management skills, and experience in operations, process design, and quality management. | Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities: POSITION SUMMARY: Ensures that Customer expectations for Quality, Cost and Delivery with Financial responsibilities directly related to overall plant profitability. Provides strategic leadership, management, and technical expertise to the organization. Plans, develops, directs, implements, and maintains strategies and objectives. Manages financial aspects of operations and understands the effect on financial performance. Develops, reviews, and maintains budgets and expenses for department. Monitors and controls costs and promotes cost savings. Maintains appropriate level of staff support necessary to meet business goals and objectives. Performs project work and other duties as necessary in support of business objectives. REQUIRED SKILLS/EXPERIENCE: 1. Bachelor’s degree in business or related field including eight years manufacturing leadership experience; or equivalent. Possess high degree of knowledge in manufacturing, operations, process design, systems and quality. 2. Leadership skills to lead and manage operations toward long-term departmental and organizational goals. 3. Employee relationship and management skills to support, develop, and lead a successful operations team. 4. Strong communication skills to work with internal and external contacts at all levels within the organization, represent the company in a professional manner, and to sell concepts to customers. 5. Project and program management skills and proven financial capabilities to maintain quality, cost, and timing of programs. DUTIES: 1. Ensures that Customer Performance Metrics are maintained and met. 2. Support, interpret, and enforce policies and work practices fairly and consistently. 3. Ensure safety and ergonomics is discussed in all work-team meetings. 4. Introduce and review the policies with work team. 5. Request appropriate training and equipment from Safety Department. 6. Ensure that unsafe conditions and actions in the work environment are corrected. 7. Participate in workplace safety inspections. 8. Manages financial aspects of operations and understands the effect on financial performance. Develops, reviews, and maintains budgets and expenses for materials, equipment, travel, etc., ensuring conformity to plan. Monitors and controls costs and promotes cost savings in support of goals and value analysis/value engineering (VA/VE) efforts. Researches and recommends new processes, systems, policies, and procedures to pursue in the future. 9. Develops and manages cross-functional operations leadership teams to meet business objectives. Monitors productivity of groups and individuals, recommends changes where desirable. Provides leadership and support to staff and assists in employees’ skill development and develops team-based organization focused on goals and objectives. 10. Lead and manage team including; performance reviews/management, disciplinary action, attendance, career development, ect. 11. Monitors Corrective Action Reviews and ensures that they are effective to prevent recurrence to the customer. 12. Support functions to PPAP, customer report card, PPM, PMP Performance (engineering changes, methods, processes, etc.), Customer Audits, and Warranty Measures. 13. Responsible for performance Metrics including Scrap, Schedule attainment, labor efficiency, OEE. The above statement reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as a detailed description of all the work required in the job. Duties, responsibilities and activities are not limited to those in the description and may change at any time; with or without notice, per management. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Electronics

Lead and manage automotive program lifecycle, ensuring quality, timing, and budget adherence, while coordinating cross-disciplinary teams and maintaining customer relationships. | Requires 12+ years in automotive program management with technical expertise in ADAS, electrification, ASPICE, Functional Safety, and Cybersecurity, along with leadership experience. | Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities: The Director, PM-Platform/Core, is responsible for leading the program management and product quality for program management throughout the lifecycle, provides customer acquisition support for new programs, leads program related communications and takes full ownership for related activities performed by multi-disciplined cross-functional teams. Primary objectives are to manage timing, quality, and financial results of programs from start to finish, to enthuse the customer with the performance of the product and the services provided, and to deliver business results that meet or exceed Magna’s expectation for awarded programs. A Director, PM-Platform/Core denotes an individual who can lead and direct a small group of PMs and Quality Engineers to achieve business objectives on a larger scale. The individual must possess 12+ years of program management experience with a verifiable record of results within the automotive industry along with a strong technical background that includes knowledge of Advanced Driver Assistance Systems, electrification products & components (including ASPICE, Functional Safety, and Cybersecurity) and a good understanding of cross-functional responsibilities. Key Responsibilities 1. Primary point of communication interface to the Core teams and Magna Electronics leadership for the respective program(s). Responsible for confirming Core PDP process that ensures a strong foundation for application products (requirements, base SW, features, etc) that is aligned with Magna Electronics road map and core program business case. 2. Ensure demo timing and readiness is maintained for core programs. 3. Possesses the interpersonal skills to build relationships with key internal and external contacts responsible for the decision making process. Actively listens, probes and identifies concerns. Understands internal and customer market/business. Develops credibility, loyalty, trust and commitment. 4. Responsible for supporting the preparation and business case review of new core programs. Responsible for supporting core programs targeting profitable and/or strategic business opportunities that are aligned with an identified revenue stream forward. 5. Cohesively aligns with Global Product Managers, Product Engineering, and Sales by providing customer feedback on products and features as well as competitive information within their respective product group. 6. Owns program management and product quality through complete product life cycle from concept through handoff to application. Must ensure lessons learned are actively integrated into core development. Program status and actions must be transparent. • Preparation and communication of program status meetings to management steering committee and escalation of critical issues. • Coordinating / monitoring project documentation, timelines, technical performance, budget including expense/tooling/capital, production readiness, quality deliverables, corrective action initiatives, conducting risk analyses, and implementing required counter actions. • Full program management ownership of program-related functional activities: core business case confirmation, development and validation, quality, manufacturing readiness, and achieve program budgets & financial targets. • Lead global Change Management System through an understanding of design, specs, costs & timing, and ensure due dates are met. VAVE opportunities identified and implemented. 7. Leads Core quality engineers to ensure/confirm process compliance and product quality. 8. Support and adhere to policies, procedures, and operational guidelines related to established quality management system (IATF 16949) and PDP. a. Automotive SPICE v3.1, Functional Safety ISO 26262, and CyberSecurity ISO 21434 standards 9. Maintain working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner. 10. Additional duties and responsibilities as assigned. The above is intended to describe the general content of the performance of this position. It is not to be construed as an exhaustive statement of duties or responsibilities. Customers and Business Interfaces: • Internally: Management ME - ME management team members and global / regional functional leads • Internally: General Managers of the ME divisions / Program Managers / Senior Program Managers / Senior Manager Program Management/ PA Engineering / Business Development • Externally: customers (OEMs) and suppliers The above is intended to describe the key internal/external customers and supplier groups of this position. Authorities: • Gate release authority for core programs • Conduct regular program status reviews in order to understand detailed status and to challenge the teams and assist in decision making. • Communicate/negotiate with internal/eternal customers/suppliers in alignment with Sales and Purchasing • Gate keeper for Program Management processes, systems, tools, and drive continuous improvements supporting the business case objectives. The above is intended to describe the key authorities of this position. For identifying the authorities, please also refer to position related Magna policies and processes. Declaration of Commitment: Fair Enterprise Culture: • Apply and execute a leadership/corporate culture according to the Employee’s Charter and maintain all related Human Resources management processes (For details refer to Corporate Constitution, Employee’s Charter, Operational Principles, Management Handbook) Health, Safety and Environment: • Follow all Health, Safety and Environment (HSE) requirements that are defined on work instructions or communicated in training • Follow required emergency prevention and operational controls • Report all accidents, occupational illnesses and emergencies (For details refer to Magna HSE Standards, Magna HSE Policy) Quality: • Apply, execute and maintain Magna’s Quality Management standards and Operational Principles, deviation from quality standard must be reported to the direct manager • In addition to the above mentioned tasks other activities and responsibilities may be individually defined (For details refer to Global Quality Standards, Management Handbook) The above is intended to describe corporate commitments every employee at Magna needs to comply with and adhere to. Declarations of Commitment must not be deleted. Requirements, Qualifications & Competencies: 1. Must possess a combined 12+ years of project/program management experience along with a verifiable record of results in both disciplines within the automotive industry. Must possess ability to lead/direct assignments and development of program managers and/or quality engineers. 2. Bachelor’s Degree Required or equivalent (3 additional years of related technical experience in addition to experience referenced above). Technical / Engineering Degree is highly preferred. 3. Strong technical background that may include knowledge of Advanced Driver Assistance Systems, electrification products & components (including Automotive SPiCE, Functional Safety, and CyberSecurity) and a good understanding of cross-functional responsibilities. 4. Previous experience in a plant operations role or environment is preferred. 5. Must possess moderately advanced usage of Microsoft Office (Word, Excel, & PowerPoint); must be/become proficient in company & customer systems. 6. Business Acumen: Able to focus on delivering services in a way that enhances / maximizes profitability; ensure that team delivers service in a way that brings out the organization's value and competitive advantage; manage against a budget; educate team on important developments within the organization; discuss relevant industry developments with team. 7. Entrepreneurial Drive for Results: The ability to find creative solutions and generate results in a dynamic market environment. Need to have a strong sense of urgency and the ability to infuse that in others. Tireless work ethic is a given. 8. Influencing & Communication Skills: Keen listening, open-mindedness, and strong interpersonal skills so that necessary alliances with internal & external groups can be forged and developed quickly. Comfortable communicating both formally and informally with senior executives and communicate openly and equitably with peers & subordinates throughout MPT & customer organizations. 9. Technical / Functional Understanding: Able to serve as a source of technical / functional issues & perspective to others; demonstrate a breadth of technical/functional knowledge outside of core specialty; provide others with opportunities for technical growth; develop the technical competence of others as a way to achieve results; hold people accountable for technical excellence. The above is intended to describe the requirements for the performance of this position. It is not to be construed as an exhaustive statement of requirements, qualifications and competencies. For identifying the competencies please also refer to Magna’s core & functional competency’s set. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Electronics

Lead and manage automotive program lifecycle, ensuring quality, timing, and budget adherence, while coordinating with global teams and stakeholders. | Requires 12+ years in automotive program management with technical knowledge of ADAS, electrification, and standards like ASPICE, ISO 26262, and ISO 21434, along with leadership experience. | Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities: The Director, PM-Platform/Core, is responsible for leading the program management and product quality for program management throughout the lifecycle, provides customer acquisition support for new programs, leads program related communications and takes full ownership for related activities performed by multi-disciplined cross-functional teams. Primary objectives are to manage timing, quality, and financial results of programs from start to finish, to enthuse the customer with the performance of the product and the services provided, and to deliver business results that meet or exceed Magna’s expectation for awarded programs. A Director, PM-Platform/Core denotes an individual who can lead and direct a small group of PMs and Quality Engineers to achieve business objectives on a larger scale. The individual must possess 12+ years of program management experience with a verifiable record of results within the automotive industry along with a strong technical background that includes knowledge of Advanced Driver Assistance Systems, electrification products & components (including ASPICE, Functional Safety, and Cybersecurity) and a good understanding of cross-functional responsibilities. Key Responsibilities 1. Primary point of communication interface to the Core teams and Magna Electronics leadership for the respective program(s). Responsible for confirming Core PDP process that ensures a strong foundation for application products (requirements, base SW, features, etc) that is aligned with Magna Electronics road map and core program business case. 2. Ensure demo timing and readiness is maintained for core programs. 3. Possesses the interpersonal skills to build relationships with key internal and external contacts responsible for the decision making process. Actively listens, probes and identifies concerns. Understands internal and customer market/business. Develops credibility, loyalty, trust and commitment. 4. Responsible for supporting the preparation and business case review of new core programs. Responsible for supporting core programs targeting profitable and/or strategic business opportunities that are aligned with an identified revenue stream forward. 5. Cohesively aligns with Global Product Managers, Product Engineering, and Sales by providing customer feedback on products and features as well as competitive information within their respective product group. 6. Owns program management and product quality through complete product life cycle from concept through handoff to application. Must ensure lessons learned are actively integrated into core development. Program status and actions must be transparent. · Preparation and communication of program status meetings to management steering committee and escalation of critical issues. · Coordinating / monitoring project documentation, timelines, technical performance, budget including expense/tooling/capital, production readiness, quality deliverables, corrective action initiatives, conducting risk analyses, and implementing required counter actions. · Full program management ownership of program-related functional activities: core business case confirmation, development and validation, quality, manufacturing readiness, and achieve program budgets & financial targets. · Lead global Change Management System through an understanding of design, specs, costs & timing, and ensure due dates are met. VAVE opportunities identified and implemented. 7. Leads Core quality engineers to ensure/confirm process compliance and product quality. 8. Support and adhere to policies, procedures, and operational guidelines related to established quality management system (IATF 16949) and PDP. a. Automotive SPICE v3.1, Functional Safety ISO 26262, and CyberSecurity ISO 21434 standards 9. Maintain working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner. 10. Additional duties and responsibilities as assigned. The above is intended to describe the general content of the performance of this position. It is not to be construed as an exhaustive statement of duties or responsibilities. Customers and Business Interfaces: · Internally: Management ME - ME management team members and global / regional functional leads · Internally: General Managers of the ME divisions / Program Managers / Senior Program Managers / Senior Manager Program Management/ PA Engineering / Business Development · Externally: customers (OEMs) and suppliers The above is intended to describe the key internal/external customers and supplier groups of this position. Authorities: · Gate release authority for core programs · Conduct regular program status reviews in order to understand detailed status and to challenge the teams and assist in decision making. · Communicate/negotiate with internal/eternal customers/suppliers in alignment with Sales and Purchasing · Gate keeper for Program Management processes, systems, tools, and drive continuous improvements supporting the business case objectives. The above is intended to describe the key authorities of this position. For identifying the authorities, please also refer to position related Magna policies and processes. Declaration of Commitment: Fair Enterprise Culture: · Apply and execute a leadership/corporate culture according to the Employee’s Charter and maintain all related Human Resources management processes (For details refer to Corporate Constitution, Employee’s Charter, Operational Principles, Management Handbook) Health, Safety and Environment: · Follow all Health, Safety and Environment (HSE) requirements that are defined on work instructions or communicated in training · Follow required emergency prevention and operational controls · Report all accidents, occupational illnesses and emergencies (For details refer to Magna HSE Standards, Magna HSE Policy) Quality: · Apply, execute and maintain Magna’s Quality Management standards and Operational Principles, deviation from quality standard must be reported to the direct manager · In addition to the above mentioned tasks other activities and responsibilities may be individually defined (For details refer to Global Quality Standards, Management Handbook) The above is intended to describe corporate commitments every employee at Magna needs to comply with and adhere to. Declarations of Commitment must not be deleted. Requirements, Qualifications & Competencies: 1. Must possess a combined 12+ years of project/program management experience along with a verifiable record of results in both disciplines within the automotive industry. Must possess ability to lead/direct assignments and development of program managers and/or quality engineers. 2. Bachelor’s Degree Required or equivalent (3 additional years of related technical experience in addition to experience referenced above). Technical / Engineering Degree is highly preferred. 3. Strong technical background that may include knowledge of Advanced Driver Assistance Systems, electrification products & components (including Automotive SPiCE, Functional Safety, and CyberSecurity) and a good understanding of cross-functional responsibilities. 4. Previous experience in a plant operations role or environment is preferred. 5. Must possess moderately advanced usage of Microsoft Office (Word, Excel, & PowerPoint); must be/become proficient in company & customer systems. 6. Business Acumen: Able to focus on delivering services in a way that enhances / maximizes profitability; ensure that team delivers service in a way that brings out the organization's value and competitive advantage; manage against a budget; educate team on important developments within the organization; discuss relevant industry developments with team. 7. Entrepreneurial Drive for Results: The ability to find creative solutions and generate results in a dynamic market environment. Need to have a strong sense of urgency and the ability to infuse that in others. Tireless work ethic is a given. 8. Influencing & Communication Skills: Keen listening, open-mindedness, and strong interpersonal skills so that necessary alliances with internal & external groups can be forged and developed quickly. Comfortable communicating both formally and informally with senior executives and communicate openly and equitably with peers & subordinates throughout MPT & customer organizations. 9. Technical / Functional Understanding: Able to serve as a source of technical / functional issues & perspective to others; demonstrate a breadth of technical/functional knowledge outside of core specialty; provide others with opportunities for technical growth; develop the technical competence of others as a way to achieve results; hold people accountable for technical excellence. The above is intended to describe the requirements for the performance of this position. It is not to be construed as an exhaustive statement of requirements, qualifications and competencies. For identifying the competencies please also refer to Magna’s core & functional competency’s set. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Electronics We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. In the right environment, your ideas can turn into industry-changing automotive technologies and improve the lives of people around the world. Let's create the future of mobility, together. Learn more about us: Sustainability Innovation Interview-Tips

Lead and manage automotive program lifecycle, ensuring quality, timing, and budget adherence, while coordinating with global teams and stakeholders. | Requires 12+ years in automotive program management, technical knowledge of ADAS, electrification, ASPICE, Functional Safety, Cybersecurity, and leadership experience in a similar industry. | Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Electronics, and we do it by creating world-class Electronic systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex Electronic systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Electronics. Job Responsibilities: The Director, PM-Platform/Core, is responsible for leading the program management and product quality for program management throughout the lifecycle, provides customer acquisition support for new programs, leads program related communications and takes full ownership for related activities performed by multi-disciplined cross-functional teams. Primary objectives are to manage timing, quality, and financial results of programs from start to finish, to enthuse the customer with the performance of the product and the services provided, and to deliver business results that meet or exceed Magna’s expectation for awarded programs. A Director, PM-Platform/Core denotes an individual who can lead and direct a small group of PMs and Quality Engineers to achieve business objectives on a larger scale. The individual must possess 12+ years of program management experience with a verifiable record of results within the automotive industry along with a strong technical background that includes knowledge of Advanced Driver Assistance Systems, electrification products & components (including ASPICE, Functional Safety, and Cybersecurity) and a good understanding of cross-functional responsibilities. Key Responsibilities 1. Primary point of communication interface to the Core teams and Magna Electronics leadership for the respective program(s). Responsible for confirming Core PDP process that ensures a strong foundation for application products (requirements, base SW, features, etc) that is aligned with Magna Electronics road map and core program business case. 2. Ensure demo timing and readiness is maintained for core programs. 3. Possesses the interpersonal skills to build relationships with key internal and external contacts responsible for the decision making process. Actively listens, probes and identifies concerns. Understands internal and customer market/business. Develops credibility, loyalty, trust and commitment. 4. Responsible for supporting the preparation and business case review of new core programs. Responsible for supporting core programs targeting profitable and/or strategic business opportunities that are aligned with an identified revenue stream forward. 5. Cohesively aligns with Global Product Managers, Product Engineering, and Sales by providing customer feedback on products and features as well as competitive information within their respective product group. 6. Owns program management and product quality through complete product life cycle from concept through handoff to application. Must ensure lessons learned are actively integrated into core development. Program status and actions must be transparent. • Preparation and communication of program status meetings to management steering committee and escalation of critical issues. • Coordinating / monitoring project documentation, timelines, technical performance, budget including expense/tooling/capital, production readiness, quality deliverables, corrective action initiatives, conducting risk analyses, and implementing required counter actions. • Full program management ownership of program-related functional activities: core business case confirmation, development and validation, quality, manufacturing readiness, and achieve program budgets & financial targets. • Lead global Change Management System through an understanding of design, specs, costs & timing, and ensure due dates are met. VAVE opportunities identified and implemented. 7. Leads Core quality engineers to ensure/confirm process compliance and product quality. 8. Support and adhere to policies, procedures, and operational guidelines related to established quality management system (IATF 16949) and PDP. a. Automotive SPICE v3.1, Functional Safety ISO 26262, and CyberSecurity ISO 21434 standards 9. Maintain working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner. 10. Additional duties and responsibilities as assigned. The above is intended to describe the general content of the performance of this position. It is not to be construed as an exhaustive statement of duties or responsibilities. Customers and Business Interfaces: • Internally: Management ME - ME management team members and global / regional functional leads • Internally: General Managers of the ME divisions / Program Managers / Senior Program Managers / Senior Manager Program Management/ PA Engineering / Business Development • Externally: customers (OEMs) and suppliers The above is intended to describe the key internal/external customers and supplier groups of this position. Authorities: • Gate release authority for core programs • Conduct regular program status reviews in order to understand detailed status and to challenge the teams and assist in decision making. • Communicate/negotiate with internal/eternal customers/suppliers in alignment with Sales and Purchasing • Gate keeper for Program Management processes, systems, tools, and drive continuous improvements supporting the business case objectives. The above is intended to describe the key authorities of this position. For identifying the authorities, please also refer to position related Magna policies and processes. Declaration of Commitment: Fair Enterprise Culture: • Apply and execute a leadership/corporate culture according to the Employee’s Charter and maintain all related Human Resources management processes (For details refer to Corporate Constitution, Employee’s Charter, Operational Principles, Management Handbook) Health, Safety and Environment: • Follow all Health, Safety and Environment (HSE) requirements that are defined on work instructions or communicated in training • Follow required emergency prevention and operational controls • Report all accidents, occupational illnesses and emergencies (For details refer to Magna HSE Standards, Magna HSE Policy) Quality: • Apply, execute and maintain Magna’s Quality Management standards and Operational Principles, deviation from quality standard must be reported to the direct manager • In addition to the above mentioned tasks other activities and responsibilities may be individually defined (For details refer to Global Quality Standards, Management Handbook) The above is intended to describe corporate commitments every employee at Magna needs to comply with and adhere to. Declarations of Commitment must not be deleted. Requirements, Qualifications & Competencies: 1. Must possess a combined 12+ years of project/program management experience along with a verifiable record of results in both disciplines within the automotive industry. Must possess ability to lead/direct assignments and development of program managers and/or quality engineers. 2. Bachelor’s Degree Required or equivalent (3 additional years of related technical experience in addition to experience referenced above). Technical / Engineering Degree is highly preferred. 3. Strong technical background that may include knowledge of Advanced Driver Assistance Systems, electrification products & components (including Automotive SPiCE, Functional Safety, and CyberSecurity) and a good understanding of cross-functional responsibilities. 4. Previous experience in a plant operations role or environment is preferred. 5. Must possess moderately advanced usage of Microsoft Office (Word, Excel, & PowerPoint); must be/become proficient in company & customer systems. 6. Business Acumen: Able to focus on delivering services in a way that enhances / maximizes profitability; ensure that team delivers service in a way that brings out the organization's value and competitive advantage; manage against a budget; educate team on important developments within the organization; discuss relevant industry developments with team. 7. Entrepreneurial Drive for Results: The ability to find creative solutions and generate results in a dynamic market environment. Need to have a strong sense of urgency and the ability to infuse that in others. Tireless work ethic is a given. 8. Influencing & Communication Skills: Keen listening, open-mindedness, and strong interpersonal skills so that necessary alliances with internal & external groups can be forged and developed quickly. Comfortable communicating both formally and informally with senior executives and communicate openly and equitably with peers & subordinates throughout MPT & customer organizations. 9. Technical / Functional Understanding: Able to serve as a source of technical / functional issues & perspective to others; demonstrate a breadth of technical/functional knowledge outside of core specialty; provide others with opportunities for technical growth; develop the technical competence of others as a way to achieve results; hold people accountable for technical excellence. The above is intended to describe the requirements for the performance of this position. It is not to be construed as an exhaustive statement of requirements, qualifications and competencies. For identifying the competencies please also refer to Magna’s core & functional competency’s set. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Electronics

Oversee and govern AI initiatives across the organization, ensuring alignment with strategic goals, and lead cross-functional AI projects and innovation efforts. | Requires 7+ years in AI, data science, or digital transformation, with experience in enterprise-level programs, AI governance, and cross-functional leadership. | Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain. Job Responsibilities: Mission of the Position: The Senior Manager of Artificial Intelligence (AI) governs and program manages all AI initiatives across Operations, Engineering, and Corporate Functions. This role is central to the company’s transformation strategy, ensuring that AI is deployed responsibly, efficiently, and in alignment with business priorities. The candidate will drive governance, coordinate cross-functional efforts, eliminate redundancy, and accelerate innovation by identifying, evaluating, and launching new AI opportunities. This leader will act as the connective tissue across the organization—ensuring visibility, alignment, and disciplined execution of AI initiatives while also championing emerging technologies that can improve processes, enhance decision-making, and unlock new value. Key Responsibilities: Enterprise AI Leadership & Governance Oversee all AI initiatives across Operations, Engineering, and Corporate Functions, ensuring alignment with enterprise strategy. Establish and maintain governance frameworks that guide responsible and swift AI development, deployment, and monitoring. Serve as a key leader in the company’s transformation efforts, ensuring AI is embedded into strategic decision-making and process redesign. Program Oversight & Reporting Maintain a comprehensive view of all AI projects across the company, ensuring visibility, coordination, and prioritization. Identify and eliminate redundant efforts, ensuring resources are used efficiently and strategically. Provide clear, concise, and actionable updates to the AI Steering Committee every two weeks, including progress, risks, dependencies, and recommendations. Process Improvement & Technology Integration Partner with Operations, Engineering, and Corporate teams to ensure technology—especially AI—is thoughtfully integrated into process improvement initiatives. Evaluate current workflows and identify opportunities where automation, machine learning, or advanced analytics can drive measurable improvements. Work with IT and IT providers to ensure delivery of business objectives. Innovation, Research & External Scouting Continuously scan the external landscape for emerging AI technologies, tools, vendors, and best practices. Assess the applicability of new ideas and technologies to the company’s business model and operational needs. Lead the initiation of new AI projects, including experimental or exploratory pilots, to test and validate potential value. Build relationships with external partners, research institutions, and industry groups to stay ahead of trends. Cross-Functional Collaboration Act as a strategic advisor to business and technical leaders on AI opportunities, risks, and implementation strategies. Facilitate collaboration across teams to ensure AI solutions are scalable, secure, and aligned with enterprise architecture. Support change management efforts to drive adoption and ensure successful implementation of AI-enabled solutions. Requirements and Qualifications: Bachelor’s degree in Computer Science, Engineering, Data Science, Business, or related field. 7+ years of experience in AI, data science, digital transformation, or related technical leadership roles. Proven experience leading cross-functional programs or enterprise-level initiatives. Strong understanding of AI technologies, machine learning concepts, automation, and data governance. Exceptional communication skills with the ability to translate complex technical topics into business language. Demonstrated ability to influence senior leaders and drive alignment across diverse teams. Preferred Master’s degree in a technical or business discipline. Experience establishing or operating within AI governance frameworks. Background in process improvement methodologies (Lean, Six Sigma, etc.). Experience evaluating emerging technologies and leading experimental or pilot initiatives. Prior experience in a transformation or enterprise PMO environment. The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Magna Standards: Practice and maintain integrity while following Magna’s Charter and Constitution. Follow Magna’s Code of Conduct and Ethics and related compliance policies. Supports and adheres to policies, procedures, and operational guidelines related to established quality management system (IATF 16949). Drive the development of new technologies to improve quality, efficiency and reduce cost. Comply with safety policies and procedures to ensure duties of self are performed in a safe manner. Health & Safety responsibilities: Understand applicable Environmental, Health & Safety policies and procedures in the workplace. Report unsafe conditions immediately. Report injuries, accidents, illnesses, near misses, property damage immediately. Follow safety rules. Comply with requirements for the use or operation of machines or equipment. Comply with Personal Protective Equipment (PPE) requirements. Create a positive work environment by demonstrating and sharing functional/technical knowledge. Develop and maintain a responsive and cooperative working relationship with internal and external customers. Treat everyone with dignity, trust and respect. Complete additional duties and responsibilities as assigned. The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. This job description reflects the core elements of a position. There may be additional requirements based on local laws and regulations which could be attached as an addendum. Work Environment: Office environment; 20% travel required Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Notice regarding the use of AI: As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Powertrain We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. In the right environment, your ideas can turn into industry-changing automotive technologies and improve the lives of people around the world. Let's create the future of mobility, together. Learn more about us: Sustainability Innovation Interview-Tips

Lead international tax planning initiatives, manage compliance and reporting, conduct research and analysis, and mentor the tax team. | Bachelor's in Accounting/Finance, 8-14 years of international tax & M&A experience, proficiency in tax laws, and leadership skills. | Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. Job Responsibilities: What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Magna is more than one of the world’s largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. Job Responsibilities: Strategic Tax Planning & Transactions Lead international tax planning initiatives with both US and cross-border implications. Research tax implications of return filing positions and prepare file documentation with the applicable facts, analysis, and citations to relevant authority to defend such positions on exam. Lead US Tax Team involvement in external M&A and internal restructurings and planning initiatives in collaboration with non-US counterparts as required, to include due diligence, transaction planning, and modeling, making recommendations on tax sections of sale/purchase agreements, and supporting post-closing integration. Oversee project planning, financial modeling, risk assessment, and implementation. Develop business cases and provide oversight on execution. Compliance & Reporting Ensure accurate and timely preparation of international tax filings using OneSource, including: Forms 5471, 5472, 8858, 8865, 8990–8993, 1042, and 1120F. Manage quarterly and annual international income tax provision, forecasting, and budgeting for inbound and outbound operations. Utilize OneStream for financial data analysis and reporting. Research & Documentation Conduct in-depth research and analysis of international tax issues. Prepare technical memos and maintain audit-ready documentation. Monitor the Tax Press regularly and identify, distill, analyze, and disseminate with the Tax Group developments with actual or potential significance to the organization. Support responses to federal tax authority inquiries and audits. Lead and manage projects and relationships with outside Tax and Legal Advisors. Handle special projects and other duties as assigned. Leadership & Collaboration Mentor and develop tax team members; foster a culture of continuous learning and excellence. Collaborate with global Tax, Legal, Treasury, and Finance teams to align strategies and share best practices. Communicate complex tax matters clearly to senior leadership and prepare executive-level presentations. Process Improvement Identify and implement process enhancements, including AI and emerging technologies. Qualifications: Bachelor’s degree in Accounting, Finance, or related field; CPA, Master’s in Tax or JD preferred. 8–14 years of international tax & M&A experience, ideally in a corporate or Big Four environment. Strong command of U.S. international tax laws and regulations. Proficiency in OneSource, OneStream, and Microsoft Office Suite (Power BI a plus). Excellent analytical, communication, and leadership skills. Proven ability to manage complex projects and mentor teams. Technical Expertise Deep knowledge of U.S. international tax rules, including: E&P Calculations, Subpart F, Foreign Tax Credit, BEAT, FDII, GILTI, DCL, and interest limitations. Cross-border financing and repatriation planning. Familiarity with ASC 740, FIN 48, APB 23, and US GAAP. Transfer pricing experience is a plus. Strong knowledge of Subchapter C, including M&A, and consolidated return rules; working knowledge of Subchapter K and partnership agreements. General knowledge of international tax principals, including inbound/outbound taxation and familiarity with US Tax treaties, including mechanics of LOB provisions. Superior technical writing skills to clearly and concisely present, analyze and document tax positions in memorandums and other written guidance and communications. Management Responsibilities Supervise and develop junior team members in accordance with company policies and the Magna Employee’s Charter. Responsibilities include hiring, training, performance management, and conflict resolution. Work Environment & Travel: Standard office environment with typical physical demands (sitting, computer use, etc.). Occasional travel required. Less than 15% Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Notice regarding the use of AI: As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Magna Corporate We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. In the right environment, your ideas can turn into industry-changing automotive technologies and improve the lives of people around the world. Let's create the future of mobility, together. Learn more about us: Sustainability Innovation Interview-Tips

Provide technical support and customer success services for Industrial IoT products, including onboarding, issue resolution, training, and feedback to product teams. | 5 years in customer success or support roles, bachelor's degree preferred, knowledge of Industry 4.0 and IT/OT infrastructure, customer-centric mindset, cross-functional teamwork, and 25% travel. | What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary: Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape. Job Responsibilities: As a Software Engineer, Industrial IOT you will be the key technical contact for our customers, providing top-tier support and resolving technical issues to ensure a seamless user experience. Your role is vital in maintaining high levels of customer satisfaction by swiftly addressing product malfunctions, guiding users through technical challenges, and collaborating with internal teams to improve our offering. Key Responsibilities• Assist customers with onboarding of a Magna's product or service and guide clients through installation and updating issues as needed.• Diagnose and resolve complex technical issues reported by customers, ensuring prompt and effective solutions.• Act as the primary point of contact for customers, providing clear and empathetic communication throughout the support process.• Educate and train customers on product usage, offering step-by-step instructions and conducting training sessions as needed.• Product Feedback: Provide insights and feedback from customer interactions to product development teams to drive continuous improvement.• Complaint Resolution: Manage customer complaints professionally, ensuring their concerns are understood and resolved satisfactorily.• System Analysis: Analyze recurring technical issues to identify patterns and contribute to system and product improvements. Key Qualifications/Requirements• 5 years of experience as a customer success engineer or in a customer-facing or support role.• Bachelor's degree in computer science, Information Technology, or a related field is preferred.• Familiar with Industry 4.0 practices and has good understanding of IT/OT infrastructure.• A customer-centric mindset with a commitment to understanding and addressing customer needs effectively.• Experience working with cross-functional teams to resolve issues and improve products/services.• Flexibility to adapt to new technologies, changes, and learning opportunities.• Travel requirement - 25% Awareness, Unity, Empowerment: At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. Worker Type: Regular / Permanent Group: Magna Corporate