Macy's

Provide personalized customer service and sales support in a fine jewelry retail environment. | 1-2 years related retail sales experience with strong communication and organizational skills. | Job Description Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed, comfortable, and valued. You bring elegance, expertise, and personalized service to every interaction, helping customers find the perfect piece to celebrate life's special moments. With a passion for fine craftsmanship and a deep understanding of precious metals, gemstones, and luxury brands, you continually demonstrate superior product knowledge to educate and assist customers in selecting items that suit their tastes, preferences, and budgets. You focus on building lasting client relationships through consultative selling, genuine hospitality, and active use of our clientele program. In addition to meeting sales goals other key responsibilities of the role include promoting our loyalty and warranty programs, support inventory and fulfillment activities, and supporting special events. You also will ensure the security, accuracy, and impeccable presentation of merchandise. You'll work closely with your team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department. How our Fine Jewelry Colleagues spend their day... Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. Throughout the day, they maintain a shoppable space by ensuring proper processing, presentation, organization, storing and replenishment of stock, updating signs and pricing, and supporting any needed merchandise moves. They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality • Must be able to: • Understand and communicate effectively with customers, co-workers, and supervisors • Read and understand employment policies and safety rules/procedures in English • Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience. • Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance • Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education. • In addition to sales goals, achieving Client and Protection plan goals • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits • Meeting and surpassing daily sales goals by delivering exceptional service • Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience • 1-2 years of related experience required Essential Physical Requirements You Will Perform • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level • Requires close vision, color vision, depth perception, and focus adjustment • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts • Performance-based incentives • Annual merit review • Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00

Provide excellent customer service and drive sales while maintaining store standards and managing inventory. | Strong interpersonal skills and ability to work flexible retail hours with physical stamina. | Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling Colleague, you will be an integral part of bringing the magic of Macy's to life. Selling Colleagues provide outstanding customer service, meet hourly sales and Loyalty goals on a personal and departmental basis, and demonstrate superior product knowledge to customers. Selling Colleagues create a shopping experience that will make the customer feel welcome and comfortable including the upkeep of merchandise within the store and maintaining the stockroom. The Selling Colleague is also responsible for fulfillment and performing other duties as necessary. Macy's uses a scheduling plan that allows our colleagues to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our colleagues, which they may pick up using the self-scheduling tool. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here [https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf]. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. [https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf] What You Will Do * Provide an exceptional customer experience by ensuring the customer is always the priority  * Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary  * Determine customer needs based on personal features and other customer preference related factors; suggest additional merchandise to compliment customer selection  * Demonstrate knowledge of store products and services to build sales and minimize returns, including Macy's Loyalty Programs  * Be proficient in POS systems including but not limited to Search and Send and My Client  * Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own  * Develop new business and expand client base through networking, suggestive selling and on the floor presence  * Maintain department recovery standards; including fitting room go backs to standard, if applicable  * Retrieve additional merchandise for customers as requested  * Assist the Support Colleague Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets  * Assist in inventory and markdown process  * Adhere to Asset Protection and inventory control and compliance procedures  * Follows shortage programs and procedures  * Perform these and other functions in an efficient manner, as directed by the Supervisor  * Regular, dependable attendance and punctuality  * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.  Communication: Comfortable communicating with customers virtually, via phone, and in person.  Sales: Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.  Technology: Utilize point of sale technology and applications to help in selling and fulfilling customer orders.  Continuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macy’s educational resources.  Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments. Collaboration: Partnership with the total team to drive sales and deliver the customer experience. Who You Are * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers  * Resourceful and able to adapt quickly to changing priorities  * Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities  * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays  * Must be able to: * Understand and communicate effectively with customers, co-workers, and supervisors * Read and understand employment policies and safety rules/procedures in English * No Education or Experience Required Essential Physical Requirements You Will Perform * Position requires prolonged periods of standing/walking around store or department  * May involve reaching, crouching, kneeling, stooping and color vision  * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions  * Frequently lift/move up to 25lbs About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today!     This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.     STORES00

Provide fragrance sales support, manage inventory and stock replenishment, and maintain department standards. | High school diploma and 1-2 years retail experience with strong interpersonal skills and flexible schedule availability. | Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here [https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf]. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here [https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf]. What You Will Do * Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. * Explain and demonstrate use of fragrances through actual application or card application * Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies * Attend product training classes and seminars * Ensure proper presentation, organization, storing, and replenishment of stock * Participate in pre-selling and sales driving events to maximize sales * Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) * Ensure work area is free from hazards and work in a safe manner * Adhere to Asset Protection and inventory control and compliance procedures * Be in compliance with all hygiene standards * Follows shortage programs and procedures * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities  * Dependable attendance and punctuality Who You Are * High School Diploma or equivalent required. * 1-2 years related experience. * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. * Resourceful and able to adapt quickly to changing priorities. * Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements You Will Perform * This position requires lifting, constant moving, standing, and reaching with arms and hands. * Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders * Reaching, including above eye level, crouching, kneeling, stooping and color vision. * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today!     This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.     BEAUTY00

Provide customer service by selling and demonstrating fragrances while managing inventory and maintaining department standards. | High school diploma or equivalent with 1-2 years of related retail experience and ability to handle physical demands. | Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as wells as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here [https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf]. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here [https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf]. What You Will Do * Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. * Explain and demonstrate use of fragrances through actual application or card application * Partner with Fragrance Counter Manager or CSX Mgr of inventory and other inaccuracies * Attend product training classes and seminars * Ensure proper presentation, organization, storing, and replenishment of stock * Participate in pre-selling and sales driving events to maximize sales * Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) * Ensure work area is free from hazards and work in a safe manner * Adhere to Asset Protection and inventory control and compliance procedures * Be in compliance with all hygiene standards * Follows shortage programs and procedures * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities  * Dependable attendance and punctuality Who You Are * High School Diploma or equivalent required. * 1-2 years related experience. * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. * Resourceful and able to adapt quickly to changing priorities. * Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities. * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays. Essential Physical Requirements You Will Perform * This position requires lifting, constant moving, standing, and reaching with arms and hands. * Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders * Reaching, including above eye level, crouching, kneeling, stooping and color vision. * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today!     This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.     BEAUTY00

Develop budgets and forecasts for energy expenses, monitor trends for cost savings, resolve utility invoice issues, and provide analytical support. | Bachelor's degree or equivalent experience with at least one year related experience and proficiency in MS Office. | Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Analyst, Energy Finance assists in developing annual budgets and forecasts for energy expenses, including electricity, natural gas, fuel oil, mall utilities, water, and steam. The position serves as an analytical finance role within Stores Finance. The Analyst demonstrates adaptability and actively promotes cost-saving initiatives. The role requires a strong sense of urgency, the ability to perform under pressure, and effective collaboration.  What You Will Do * Assist in developing annual budgets and forecasts for energy expenses, including electricity, natural gas, fuel oil, water, and steam. * Analyze a high volume of utility invoices in detail; identify issues and resolve them in partnership with internal and external stakeholders. * Monitor energy trends to identify causes of overages and opportunities for cost savings. * Collaborate with Facilities Management, the Energy Team, and Corporate Accounting to maximize results. * Provide analytical support to business partners across the organization. * Prepare ad hoc reports as needed. * Maintain regular, dependable attendance and punctuality. * Communicate professionally with business partners at all levels. * Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.  * In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Financial Analysis and Planning: Expertise in forecasting, financial reporting, and financial modeling to identify trends, risks, and opportunities, while developing actionable strategies to drive business growth. Cross-functional Collaboration: Strong ability to collaborate across teams, including Finance, Accounting, Store Environment, Technology, Analytics, Logistics, and Strategy, to align business goals and support store initiatives. Financial Modeling and Reporting: Experience in conducting in-depth financial analysis to assess and present the impact of store initiatives and drive decision-making. Strategic Thinking and Problem Solving: Strong strategic and creative thinking skills to assess complex financial scenarios, identify opportunities, and implement solutions that drive business performance. Communication and Presentation: Excellent communication skills with the ability to present complex financial data clearly and concisely to senior leadership and stakeholders at various levels. Technical Skills Proficiency: Proficiency in MS Office, with knowledge of Google Big Query being a plus, and the ability to leverage technology to improve financial modeling, forecasting, and reporting processes. Professional Maturity and Discretion: Ability to handle highly sensitive information with a high level of professionalism, maturity, and discretion. Who You Are * Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 1+ years of related experience required.  * Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. * Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.  Some additional benefits we offer include: * Merchandise discounts * Performance-based incentives * Annual merit review * Employee Assistance Program with mental health counseling and legal/financial advice * Tuition reimbursement Access the full menu of benefits offerings here [https://employeeconnection.net/CareerSiteMedia/2024_2025_Professional_BAAG_Macys_Bloomingdales.pdf].  About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - apply today!      This job description is not all-inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.     FINANCE00

Oversee and manage SOX internal controls testing and monitoring, coordinate with auditors, lead remediation efforts, and drive continuous control environment improvements. | 4+ years in SOX/internal controls or audit in a public company, 3+ years leadership in compliance roles, expertise in COSO, SOX 404, GRC tools, and strong collaboration and communication skills. | Job Description Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Senior Manager, SOX Risk & Compliance oversees and executes the Company's internal controls within the Sarbanes-Oxley (SOX) compliance program. Reporting to the Director, GRC, the Senior Manager leads and facilitates control activities for entity and process-level controls to ensure compliance with SOX Section 404 and alignment with the COSO internal control framework. The role serves as a key cross-functional partner, collaborating with business process owners, Internal Audit, and external auditors to assess risk, evaluate control effectiveness, and remediate deficiencies. The Senior Manager, SOX Risk & Compliance also drives continuous improvement of the control environment and promotes strong governance practices across the organization. What You Will Do • Plan, oversee, and manage the testing and monitoring of entity- and process-level controls under the SOX 404 program. Ensure control scope is appropriate and financial reporting risks are effectively mitigated. • Act as liaison between Finance and Audit teams on all SOX matters. Partner with control owners to perform risk assessments, define SOX scope, and align testing schedules and requirements. • Ensure timely and accurate execution of control activities (e.g., certifications, SOC evaluations, SOD analyses). Maintain comprehensive SOX documentation in Workiva, including RACMs, flowcharts, system diagrams, and control procedures. • Coordinate with Internal Audit and external auditors on walkthroughs, testing, and data requests. Support management testing and ensure auditors can rely on the company's evaluation of controls where appropriate. • Monitor test results and self-assessments to identify design or operating deficiencies. Lead remediation efforts, including root cause analysis, corrective action planning, and verification of remediation effectiveness. • Provide expertise on designing and enhancing controls for new or changing processes. Partner with IT on related control requirements and train control owners on COSO principles, IPE, and best practices. • Identify opportunities to strengthen and streamline the control environment, including automation and improved monitoring. Promote compliance and governance by developing guidelines, training sessions, and monitoring emerging risks. • Develop and deliver reporting on control program status, testing progress, issues, and remediation to leadership, the Director, and committees (e.g., Audit Committee), ensuring transparency and timely escalation. • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. • In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Technical Expertise: Deep knowledge of COSO Internal Control Framework, SOX Section 404, and risk management principles. Regulatory Knowledge: Strong understanding of financial reporting risks, entity-level and process-level controls, and compliance requirements. GRC Systems Proficiency: Skilled in using GRC software platforms (e.g., Workiva) to document, monitor, and test controls. Audit Partnership: Experienced in coordinating with Big Four audit firms, including walkthroughs, testing, and control assessments. Analytical Skills: Proven ability to assess risks, evaluate control effectiveness, and identify control deficiencies. Problem-Solving: Strong root cause analysis skills and ability to develop practical remediation plans. Process Improvement: Ability to identify opportunities for automation, control optimization, and efficiency. Leadership & Influence: Strong executive presence with ability to influence and guide leaders in a matrixed environment. Ethical Standards: Demonstrated commitment to compliance, governance, and setting the right organizational tone. Communication: Excellent written, verbal, and presentation skills with clarity and confidence at all levels. Collaboration: Skilled at building trust, credibility, and partnerships across Finance, IT, Audit, and business teams. Coaching & Training: Ability to educate and support control owners on requirements and best practices. Project Management: Proven ability to manage multiple projects, competing priorities, and deliver results under tight deadlines. Change Management: Flexible and adaptive work style to drive execution in a fast-paced, dynamic environment. Who You Are • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. Master's degree preferred. • 4+ years of experience in internal controls, SOX compliance, audit (public or internal), or risk management in a public company environment. 3+ years of leadership or management experience in a controls or compliance-focused role. • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. • Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts • Performance-based incentives • Annual merit review • Employee Assistance Program with mental health counseling and legal/financial advice • Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. FINANCE00

Deliver personalized customer service and sales on the retail floor, maintain store presentation and organization, meet sales goals, and support team collaboration. | Flexible schedule including weekends and holidays, strong communication skills, ability to meet sales goals, physical ability to stand and lift, and comfort with electronic devices and cash registers. | Job Description Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, offering personalized recommendations and connecting them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty - making each visit both meaningful and successful. This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! You'll also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in. How our Selling Colleagues spend their day... • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they're fully informed and ready to engage, educate, and sell with confidence. • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. • Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves. • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer's name. • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here. Who You Are • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality • Must be able to: • Understand and communicate effectively with customers, co-workers, and supervisors • Read and understand employment policies and safety rules/procedures in English • Be comfortable communicating and collaborating with customers and colleagues • Meeting daily sales goal challenges • Enjoy meeting people, learning about them, and sharing information • Resourceful and eager to start a new venture and can adapt to changing priorities • You can work on your own but are great with team dynamics • You can handle electronic devices with no problem Essential Physical Requirements You Will Perform • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. • Standing for at least two consecutive hours, lifting at least 25lbs. stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level. • Requires close vision, color vision, depth perception, and focus adjustment. • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts • Performance-based incentives • Annual merit review • Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES0

Lead and develop a team of People Leaders to drive sales, customer experience, operational excellence, and talent development in a retail store environment. | 7+ years retail management experience, strong leadership and strategic skills, customer service focus, data-driven decision making, talent recruitment and development, and ability to perform physical retail duties. | Job Description Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Director, In Store, leads a team of People Leaders and drives strategy to achieve sales with a focus on the Macy's customer. All activities related to presenting a clean, neat, and organized shopping environment for customers fall under their leadership and direction. They lead initiatives and efforts to increase customer loyalty while delivering on Macy's standards for customer service. Through training, coaching, and development, the Director ensures that a team of People Leaders and Colleagues grows and excels. They perform other duties as assigned and report to the Store Manager, serving as a developmental step to that role. What You Will Do • Lead a team of People Leaders, including Sales and Customer Service Managers, Omnichannel Operations Managers, and Merchandise Execution Managers • Coach, train, teach, and develop skills and strategies to drive customer experience, selling, and operational processes • Analyze the store's business to strategize and deliver results; implement action plans to address deficient business areas and highlight growth opportunities • Drive and exceed sales goals by leading Macy's initiatives through coaching, feedback, and recognition, while optimizing productivity and efficiency • Develop strategies and plan/execute workload for pricing, signing, visual execution, merchandise execution, and event execution • Drive profit results by planning and executing workload for product movement logistics, fulfillment, and back-of-house activities • Lead the customer service culture in the store. Ensure Colleagues engage with customers and provide a friendly and easy-to-shop environment • Review Sales, Customer Experience, and Star Rewards results to strategize actions for continuous improvement • Drive Customer Experience KPIs, such as Omni Customer Experience scores and Omni demand metrics • Review and utilize data to recognize People Leaders and Colleagues; develop and communicate strategies to improve results • Work with Sales and Customer Service Managers to build client relationships between Macy's Stylists and customers through MyClient and other customer acquisition initiatives • Strategize, plan, and execute events and community outreach. Ensure proper execution through Sales and Customer Experience Managers • Develop People Leader and Hourly Colleague talent. Address performance issues promptly • Conduct ongoing Talent Analysis of Colleagues and establish career progression plans for key players to retain top talent and reduce turnover • Actively participate in the recruitment process and fill open Executive positions, prioritizing internal movement, Commission, and High-Level Selling areas • Interview, hire, train, direct, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports • Establish strategies for work; provide insight and decision support • Direct and manage the team to meet or exceed performance and behavioral expectations • Address complaints and resolve problems with colleagues • Ensure effective sales floor coverage through the development of workforce solutions and lead selling initiatives throughout the store as needed • Establish a high level of shortage awareness and effectiveness; ensure that all policies and procedures are implemented • Perform other duties as assigned • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities • Maintain regular, dependable attendance and punctuality • In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership: Strong leadership skills to manage and develop a team of People Leaders and ensure effective customer experience and operational processes Strategic Thinking: Analytical abilities to assess business performance, identify deficiencies, and implement strategic action plans Customer Service Excellence: Expertise in leading a customer-focused culture, ensuring high levels of customer engagement and satisfaction Data Utilization and KPI Management: Skill in analyzing data to improve performance metrics and drive customer experience KPIs Talent Development and Recruitment: Capability to develop and retain top talent, address performance issues, and actively participate in recruitment processes Operational Excellence: Ensure effective sales floor coverage and maintain high standards of operational efficiency and policy compliance Communication and Interpersonal Skills: Excellent written and verbal communication skills, with the ability to present information clearly and collaborate effectively Technical Proficiency: Proficiency in basic math functions and working knowledge of Microsoft Office applications and RF equipment Organizational and Time Management: Highly organized with strong prioritization, time management skills, and the ability to handle multiple tasks simultaneously Who You Are • Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. • 7+ years of retail management experience developing leaders in a department or specialty store • This position requires heavy lifting, constant moving, standing, and reaching with arms and hands • Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders • May involve reaching above eye level • Requires close vision, color vision, depth perception, and focus adjustment • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: • Merchandise discounts • Performance-based incentives • Annual merit review • Employee Assistance Program with mental health counseling and legal/financial advice • Tuition reimbursement Access the full menu of benefits offerings here. About Macy's This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00