2 open positions available
Support customers throughout the order and delivery process, handle inquiries, and coordinate with logistics. | Experience in customer service, strong communication skills, familiarity with CRM tools, and ability to work independently. | Lylu Wear is looking for a Customer Care Assistant (Remote) to join our Distribution Department in Toledo. This role supports customers throughout the order and delivery process. Fully remote. Applications are accepted from Ohio residents only. Duties: Handle customer inquiries related to orders. Provide updates on shipping and delivery status. Coordinate with warehouse and logistics teams. Resolve order issues in a timely manner. Document cases in internal systems. Maintain clear and professional communication. Skills & Experience: Experience in customer service is preferred. Strong written and verbal English skills. Comfortable with CRM or ticketing tools. Well-organized and detail-focused. Able to work independently from home. Must be currently based in Ohio. Rewards & Benefits: Remote role within Ohio. Part-time or full-time options. Flexible scheduling. Structured onboarding and support. Collaborative and friendly team. Long-term role with stability. If you enjoy customer communication and supporting distribution operations, apply now and join Lylu Wear as a Customer Care Assistant in Ohio.
Assist customers with order inquiries, coordinate with distribution teams, and update order statuses. | Requires basic customer support experience, strong communication skills, and being based in New Hampshire. | Lylu Wear is hiring a Customer Support Representative (Remote) to support our Distribution Department in Concord. This role focuses on order-related assistance and customer communication across our supply and delivery flow. Remote position. Applications are accepted from New Hampshire residents only. Duties: Respond to customer inquiries about orders and deliveries. Coordinate with distribution and warehouse teams. Track shipments and resolve delivery issues. Update order status in internal systems. Ensure clear and timely customer communication. Skills & Experience: Previous customer support experience preferred. Strong written communication skills. Comfortable working with CRM or support tools. Organized and detail-oriented mindset. Must be currently based in New Hampshire. Rewards & Benefits: Remote work within New Hampshire. Part-time or full-time flexibility. Structured onboarding and training. Supportive and collaborative team. Long-term growth opportunities. If you enjoy helping customers and working closely with distribution operations, join Lylu Wear and support a growing fashion brand from anywhere in New Hampshire. Apply today.
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