Lumeris

Develop and maintain SaaS healthcare applications using cloud-native environments and AI tools. | Bachelor's degree and 6+ years enterprise development experience with TypeScript, Node.js, Python, and AI foundational models. | Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time. Position: Software Engineer - Cambridge, MA Position Summary: Works with a collaborative team that develops and maintains systems and applications. Participates in all phases of the development life-cycle from initial requirements gathering and design to coding and testing of our suite of Software-as-a-Service (SaaS) based products. Job Description: Primary Responsibilities Participates in all phases of the software development life-cycle from requirements gathering and design to coding and testing with cross-functional teams in a highly collaborative environment (Development Leads, Architects, Quality Engineers, DBAs, etc.) Develops the data layer using modern software languages in a cloud-native environment Utilizes AI accelerator tools (i.e. Github Copilot) in their day-to-day software development tasks Leverages Large Language Models (LLMs) of various types in the implementation of applications Demos newly developed capabilities to peers/leaders of the organization Mentors junior developers Develops basic but highly-functional user interfaces for internal use Follows industry best practices for software development Qualifications Bachelor's Degree in Computer Science/related field or equivalent 6+ years development experience in an enterprise development environment or the knowledge, skills, and abilities to succeed in the role Experience working with Typescript, node.js and Python Experience working with various data storage solution types (i.e. object storage, key-value, relational) and efficient write/access patterns for them Demonstrable understanding of modern AI foundational models, prompt engineering strategies and common patterns for utilizing LLMs in production applications (i.e. RAG) Familiarity with Infrastructure as Code (IAC) deployment patterns, particularly platform agnostic tools like Terraform Plus: Experience developing serverless applications in a cloud environment Plus: Experience working with event-driven orchestration patterns and technologies Plus: Experience working with healthcare data Plus: Experience working with Google Cloud Platform (GCP) Ability to work with the Agile software development methodology Fundamental knowledge of software development lifecycles and their utilization in software projects Solid communication and interpersonal skills with the ability to work constructively in a collaborative team environment Solid problem-solving, analytical, and design skills Working Conditions While performing the duties of this job, the employee works in normal office working conditions. Onside 3 days per week in Cambridge, MA #LI-REMOTE Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $105,780.00-$142,142.25 Benefits of working at Lumeris Medical, Vision and Dental Plans Tax-Advantage Savings Accounts (FSA & HSA) Life Insurance and Disability Insurance Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) Employee Assistance Program 401k with company match Employee Resource Groups Employee Discount Program Learning and Development Opportunities And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Drug Screen Requirement: No MVR Required: No Credit Check Required: No Location: Massachusetts Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.

Manage clinical program operations including logistics, scheduling, compliance, and stakeholder collaboration. | Bachelor's degree, 6+ years clinical operations or related experience, project management skills, healthcare industry knowledge. | Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position: Clinical Operations Manager Position Summary: Responsible for ensuring the program management delivery of Primarily Home and Healthy House calls. Collaborates with cross-functional partners in the development and execution of clinical delivery operations including logistics, technology, partner engagement and relationships, clinic operations, scheduling and routing, patient engagement, program effectiveness, payer contracting, referrals, and program optimization in the market. Owns and is accountable for delivery results on all assigned programs or projects. Acts a subject matter expert and single point of contact. Job Description: Primary Responsibilities • Develops and fosters collaborative relationships with internal stakeholders, PCP Offices, vendors, and partners to establish priorities, effectively communicate and manage program expectations, and ensure overall success, including ensuring timelines, resourcing, and budget parameters are met. • Collaborates cross-functionally on operational planning, and implementation planning of the program to align with both Lumeris and client's vision and contractual delivery timelines. • Supervising patient and staff schedules • Supervising the patient registration process • Organizing and maintaining medical records and staff records • Improving customer service and patient satisfaction • Implementing and following office policies and procedures • Ensuring compliance with federal, state, and local regulations, including OSHA and HIPAA regulations • Planning staff meetings for clinical staff, non-clinical, and administrative staff • Training medical staff and conducting operational training • Coordinates and helps execute on referral workflows • Facilitates provider credentialing and licensure • Help coordinate and monitor payer contracting and market relationships with vendors • Partners with account management and clinical leadership to develop plans to meet key initiatives and targets. • Partners closely with client account partners to ensure collaboration with operational initiatives and implementations. Qualifications • Bachelor's degree or equivalent • 6+ years of related experience or the knowledge, skills, and abilities to succeed in the role (i.e., Project Management Office; Healthcare Management Consulting, equivalent position in the Healthcare Industry, etc.) • Administrative clinical operations experience • Significant proven success in overseeing multiple large complex health plan stand up or population health services organization client implementation programs, including delivery operational and/or technical solutions across multiple teams • Excellent project and program management skills with the proven ability to guide teams to meet performance metrics and deliver on time and within budget • Advanced understanding of program management methodologies (e.g. Agile, Waterfall, Scrum, Six Sigma) • Exceptional presentation, facilitation, written, and verbal communication skills with the ability to bring people to a common understanding and reach consensus • Top notch risk mitigation skills with the ability to identify and resolve imped impediments, develop detailed timelines, perform resource allocations and run team meetings • Proven ability to develop and execute complex collaborative strategic process redesign and performance improvement initiatives for optimized implementation delivery • Ability to craft a compelling message and tailor it for a given audience, including converting technical insights into simple, everyday language to deliver a story that is understandable • Executive presence with excellent interpersonal, data review, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, and conflict resolution skills • Strong technical acumen with the ability to ensure that technical solutions, strategies, practices, and governance deliver business and customer value during implementation; • Ample experience with Atlassian, Smartsheet, Salesforce, ServiceNow, and Tableau tools • Ability to develop metrics, collect and review data to identify root cause, and measure performance. • Demonstrated ability to effectively guide, support, motivate, and direct team members and internal/external partners to successfully achieve defined goals • Travel 25-50% to client site and other locations a directed by the business need Preferred • PMP (Project Management Professional) and/or PMI-ACP (Agile Certified Practitioner) Certification • Lean and/or Six Sigma at Green or Black Belt level certification Working Conditions • While performing the duties of this job, the employee works in normal office working conditions. Disclaimer • The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities. Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $84,600.00-$113,775.00 Benefits of working at Lumeris • Medical, Vision and Dental Plans • Tax-Advantage Savings Accounts (FSA & HSA) • Life Insurance and Disability Insurance • Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) • Employee Assistance Program • 401k with company match • Employee Resource Groups • Employee Discount Program • Learning and Development Opportunities • And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Location: St. Louis, MO Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: • The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.

Conduct market and competitive research to inform product strategy, marketing, sales enablement, and executive decision-making in healthcare technology. | 5+ years market research or competitive intelligence experience, preferably in healthcare or SaaS, proficiency with research and data visualization tools, excellent communication skills, and a relevant bachelor's degree. | Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. Position: Market Research Manager Position Summary: Shape our go-to-market strategy by providing deep insights into market dynamics, buyer behavior, competitive intelligence, and industry trends. Responsible for conducting qualitative and quantitative research that informs product strategy, marketing campaigns, sales enablement, and executive decision-making. Job Description: Key Responsibilities: Market & Industry Analysis • Analyze the primary care/healthcare technology markets to identify buyer needs, trends, growth opportunities, and risks. • Track and analyze policy, regulatory, and other industry dynamics impacting primary care. • Provide insights on total addressable market (TAM), segmentation, and buyer personas. Competitive Intelligence • Conduct competitive benchmarking across AI-powered SaaS platforms in healthcare. • Monitor feature releases, pricing changes, partnerships, and positioning of key competitors. • Generate insights that inform battlecards, SWOT analyses, and strategic briefs for internal stakeholders. Customer & Buyer Research • Develop and manage quantitative and qualitative surveys, interviews and focus groups. • Translate research into actionable insights for product, sales, and marketing teams. • Architect and manage voice-of-customer (VoC) initiative. Data & Reporting • Synthesize primary and secondary research into clear, actionable reports and dashboards. • Present findings to executive leadership and contribute to board-level materials. Cross-Functional Collaboration • Partner closely with product, marketing, sales and executive teams to ensure market-based insights guide go to market/business strategy. • Partner closely with sales and marketing teams to develop market-facing assets that reflect research-based insights. • Serve as a strategic thought partner in campaign planning, product launches, and messaging development. • Collaborate with external research vendors and consultants when necessary. Qualifications • Bachelor’s degree in marketing, business, health administration, economics, or related field. • 5+ years of experience in market research or competitive intelligence, ideally in healthcare, healthtech, or SaaS. • Experience conducting and analyzing qualitative and quantitative research. • Proficiency in tools such as Qualtrics, Tableau, Excel, and data visualization platforms. • Excellent communication and storytelling skills—able to turn data into compelling narratives. Preferred Qualifications • Strong understanding of primary care delivery models, payer-provider dynamics, and value-based care. • Fundamental understanding of AI-driven healthcare platforms, SaaS products, and the healthcare technology landscape. • Advanced degree in Business, Clinical, Healthcare Management, or related field. • Experience in healthcare technology, particularly AI/ML-driven solutions. • Familiarity with Value-Based Care (VBC) and healthcare operations. Working Conditions • While performing the duties of this job, the employee works in normal office working conditions. #LI-Remote Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $98,400.00-$132,225.00 Benefits of working at Lumeris • Medical, Vision and Dental Plans • Tax-Advantage Savings Accounts (FSA & HSA) • Life Insurance and Disability Insurance • Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) • Employee Assistance Program • 401k with company match • Employee Resource Groups • Employee Discount Program • Learning and Development Opportunities • And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Location: Remote, USA Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: • The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.