Lumanity

Manage client accounts by coordinating project execution, tracking deliverables and budgets, leading meetings, and maintaining client relationships. | Bachelor’s degree, 4+ years account management in pharma/healthcare, project management skills, understanding of clinical development, financial acumen, and ability to travel. | Overview/About Lumanity Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Asset Optimization and Commercialization, Value Access and Outcomes, Medical Strategy and Communications, and Real World Evidence. We are seeking a client-focused, customer service oriented Account Manager to join our Client Solutions team within our Medical Strategy and Communications division, which serves our clients by mobilizing our scientific knowledge to interpret the data and create compelling narratives to guide their medical strategy and through regulatory challenges. Responsibilities / Position overview The Account Manager will ensure successful management of accounts on a day-to-day basis from the execution to completion of client projects. As the Account Manager, you serve as the primary client contact and will be responsible for facilitating and tracking projects and financial deliverables and work closely with the project team members to communicate client needs and expectations, ensure timelines are developing, and potential issues are identified and resolved. Additional responsibilities include: Prepare for and lead internal and client status meetings Understand and ensure the team follows all client required standard operating procedures and requirements Alert other internal departments of resourcing needs Draft scope of work and budgets based on client direction and ensure internal alignment and approval before submitting to client for review/approval/processing Monitor and adhere to approved budgets Report budget changes (i.e. change in scope that may lead to overage) to the client in a timely manner Maintain accurate financial spreadsheets to support internal and client needs Submit invoices, accruals, etc. in a timely manner consistent with both internal and client directed SOPs Prepare for and is accountable for actions discussed in monthly revenue and forecasting meetings Provide timely and accurate project status updates and client requested reports Actively strive to drive organic growth on assigned accounts by developing and maintaining excellent, positive client relationships and providing a high-quality service Support and guide junior members of the team; provide training and mentoring on administrative and process-related tasks as required Work efficiently with members of the Meeting Planning department in a proactive and organized manner to ensure proper coordination and execution of virtual and live events Qualifications Bachelor’s degree 4 plus years of account management experience in the pharmaceutical or healthcare industries Ability to travel as needed Excellent project management skills, including organization, prioritization, and delegating Demonstrated understanding of the clinical development process and strategic communication planning Excellent financial acumen Benefits We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance: Competitive salary Medical, dental, and vision insurance options 401(k) plan with employer match Generous amount of paid time off annually + 10 paid holidays Employee Assistance Program Company-paid short-term and long-term disability coverage Flexible spending accounts for health and dependent care and more...

Drive growth of key clients and new business development within the MS&C practice by leading RFPs, building client relationships, and supporting practice-wide growth initiatives. | 15+ years senior client leadership and business development experience in professional services or biopharma, strong influencing and communication skills, ability to lead in a matrix environment, and knowledge of pharmaceutical or life sciences industry. | Overview / About us Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through three strategic and complimentary areas of focus: Strategy and Insights, Value Access and Outcomes, and Medical Strategy and Communications. Responsibilities / Position overview In your role as VP Client Growth and Business Development, you will play a central role in driving the growth of key clients within the MS&C practice, enabling and supporting client leads and the practice in growing revenue and contribution from priority practice-level and OpCo-level clients. Another central part of your role will be powering efficient and effective new business development for the practice - securing, leading and driving RFPs from start to finish. You will liaise heavily with other members of the growth strategy team, the practice client facing leaders, Operations and Finance teams and the central Commercial (marketing and business development) team. In addition to your global practice focus, you will be actively engaged in identifying and delivering collaborative opportunities which involve capabilities right across Lumanity. You will report to the SVP, Growth Strategy and be part of the MS&C practice. Primary Responsibilities: • Key client revenue and contribution growth – partner with MS&C client leaders, supporting the development of the practice growth mindset and establishing capabilities, processes, training and tools to achieve the strategic revenue and contribution targets of the practice’s key clients. • Business development – working closing with other members of the growth strategy team and with the practice leaders to drive efficient and effective business development including, but not limited to; • Developing and maintaining NBD processes, tools and assets • Leading and/or facilitating training • Targeted networking • Leading and supporting RFIs and RFPs, in particular those for the key MS&C clients, from start to finish • Building relationships with and engaging biopharmaceutical procurement teams on behalf of MS&C, to support our inclusion in upcoming, relevant RFIs and RFPs • Consultative selling – engage directly with key Lumanity clients and client prospects to identify and securing revenue growth (organic and new new business) in conjunction with Lumanity senior client partners. • Business transformation – partner with members of the growth strategy team to lead and support initiatives that enable the long-term, sustained growth of the practice. This may include horizon scanning of market and competitor trends, the development of new offerings and capabilities (such as by partnering with other practices as well as external partners Qualifications About You You will be an agile, highly motivated, and team-focused individual with proven experience in strategically leading complex client facing selling scenarios. You will be enthused and at-home in working within a fast-paced consultancy environment. For this senior role, you will need personal energy, confidence, and excellent influencing skills. You need to be a level-headed thinker with honed leadership skills, able to collaborate and drive change at an organisational and team level. Above all, you need to be an excellent communicator and a team player, with tenacity and a passion for driving the business forward and delivering high-quality services and solutions. Essential Skills & Experience: • 15+ years of experience with relevant expertise and successful track record in client leadership, marketing, and medical strategy and communications in professional services or in-house for the biopharmaceutical industry. • Demonstrated experience and success in a professional services environment, and in creating, applying, and disseminating new processes and procedures in a rapidly growing entrepreneurial organization. • Experience working with top tier pharmaceutical and biotechnology companies. • Ability to lead others, influence and collaborate in a matrix environment. • Develop and nurture relationships with senior client executives to understand their strategic issues and key priorities. • Facilitating difficult conversations with senior level employees and customers. • Excellent English oral and written communication skills with a view to liaising with technical and non-technical clients (both internally and externally). • Strong interpersonal skills; interact effectively with individuals from varying levels both. internally and externally; ability to quickly form relationships, drive a common vision, and break through barriers. • Exceptional management skills with excellent executive level verbal and written communication. • Prior track record of managing in a high growth professional services organization. • Broad and deep understanding of the pharmaceutical, healthcare or life sciences industry. • Experienced in the use of Microsoft office, including Excel and PowerPoint. Expertise in using CRM, marketing/sales analytics and/or financial analytics tools strongly preferred. Benefits • Competitive salary (dependent on experience) plus bonus scheme • Pension scheme • Healthcare and wellbeing benefits Lumanity is committed to creating a diverse environment and are proud to be an equal opportunities employer. All qualified applicants will receive consideration for employment on the basis of merit, and in accordance with legislative requirements. ----------------------------------------------------------------------------- #LI-remote

Produce high-quality medical communications content, manage multiple projects, maintain client relationships, and stay current with scientific developments. | Advanced degree in life sciences (preferably PhD), medical writing experience in healthcare communications, excellent writing and editing skills, attention to detail, and proficiency with Microsoft Office. | Overview/About Lumanity: Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances. We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Strategy & Insights, Value Access and Outcomes, Medical Strategy and Communications, and Real-World Evidence. Responsibilities / Position overview: We’re looking for a brilliant individual to join our team as a Medical Writer who demonstrates an excellent scientific understanding, an ability to tell a scientific story that resonates with the target audience, a passion for communications and outstanding writing skills. Ideal candidates will have a precise attention to detail and thrive on working at pace, whilst being able to effortlessly manage different priorities. Responsibilities will include: • Able to produce high quality content for a diverse range of medical communications projects (e.g. extended outlines, manuscript first full drafts, symposia, advisory boards, training programmes, detail aids), demonstrating excellent understanding of the science and data behind client messaging and strategy • Able to develop content with minimal supervision, within budget and on time • Able to use client approval systems as required • Keeps abreast of new developments within assigned therapy area(s) and the field of medical communications and transfers this knowledge to project teams and external clients, where appropriate • Able to present work to the client as part of a project call where required • Attends and reports on conferences and external meetings, as required • Completes sections of proposal without support and able to present/ pitch those sections • Accountable for day to day client communication and relationships relevant to written work • Proactively communicates with clients and internal project teams to identify and assist in managing expectations and foreseeing issues, knowing when to defer to others Qualifications: The ideal candidate will have an advanced degree in a life-sciences field, meticulous attention to detail and the ability to simultaneously work on multiple projects relating to multiple products in various therapeutic areas. Additional Requirements and Qualifications • Experience as a medical writer in a healthcare communications agency environment or similar. • Outstanding writing, editing and communication skills and excellent command of the English language • Exceptional attention to detail in relation to both scientific content and editorial standards • A life science graduate (preferably a PhD) • Ability to adapt writing style to different materials and target audiences • High level of proficiency with Microsoft Office applications (particularly Word and PowerPoint) • Experience of referencing software and database searching preferable Benefits: We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance: • Competitive salary plus bonus scheme • Medical, dental, and vision insurance options • 401(k) plan with employer match • Flexible paid time off program + 10 paid holidays • Flexible spending accounts for health and dependent care • Health savings account option with employer contribution • Employee Assistance Program • Paid short-term and long-term disability coverage • Company-paid life insurance coverage at 1.5x annual salary • Paid parental leave and more -: #LI-remote