Lucky Strike Entertainment

Manage daily operations of the entertainment center including guest satisfaction, team leadership, food and beverage sales, and operational execution. | 2+ years management experience in food service operations, bachelor's degree, supervisory skills, customer service expertise, and knowledge of POS systems. | Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem-solving in real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager’s absence, they’re the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole . Amid all t heir day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team’s hourly staff. If you’ve ever thought of becoming a General Manager at one of o ur centers, then the Restaurant / Entertainment Manager is a great place to start. ESSENTIAL DUTIES: Get a glimpse of all you’ll experience as a Restaurant/Hospitality Manager           MAKE GUESTS PRIORITY #1 • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints NEVER STOP IMPROVING • Continually hone our operational execution; schedule staffing levels to meet your center’s needs and maximize the guest experience TAKE EVERY OPPORTUNITY • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) PARTNER WITH LEAGUES • Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues ASSEMBLE AN ALL-STAR TEAM • Recruit, hire, train, and schedule a talented team of hourly center staff Show Off Those Management Skills • Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... DRIVE FOOD & BEVERAGE SALES • Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture . REMAIN FLEXIBLE • An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. Who You Are As committed member of our team, you’re ready to fill in for your center’s General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You’re flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What’s more, you’re a dedicated team player who’s great at developing the talents of your team, and you’re looking to ultimately take the next step towards becoming a General Manager. DESIRED SKILLS: Check out the desired skills below and see if you have what it takes to join our world-class team • 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations • Bachelor’s Degree • The ability to supervise center operations staff • Strong Team Player • Exceptional “People Developer” • Customer Service Pro • Knowledge of POS register systems WORK ENVIRONMENT/ PHYSICAL DEMANDS : • Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance .    Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The pay range for this position is $65,000k to $75,000k. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Support and train hospitality staff across multiple locations to ensure operational excellence and guest satisfaction through coaching, audits, and leadership development. | High school diploma with 2-3 years hospitality or training experience, strong communication and presentation skills, and ability to travel extensively. | Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you? What To Expect We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. Check Us Out! SUMMARY: The Field Operations Support Manager plays a critical role in supporting the company’s mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: • Identify training and performance support needs across locations. • Coach management teams to facilitate effective training for their staff, including on-the-job development. • Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. • Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. • Support implementation and adoption of new technology tools to enhance operational efficiency. • Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. • Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. • Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. • Collaborate cross-functionally with other departments to support training initiatives. • Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. • Provide feedback to employees and managers to support ongoing development. • Support special projects and ongoing operational needs as assigned. • Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. • Extensive regional travel is required. Office-Based Support • Serve as subject matter expert (SME) for all operational company processes. • Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $65,000 - $75,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We’re more than just coworkers; we’re a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Support training and development of associates and management across multiple locations through coaching, audits, and operational support with extensive travel. | 2-3 years of hospitality, training, or managerial experience with strong communication and presentation skills, and proficiency in Microsoft Office tools. | Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you? What To Expect We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. Check Us Out! SUMMARY: The Field Operations Support Manager plays a critical role in supporting the company’s mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: • Identify training and performance support needs across locations. • Coach management teams to facilitate effective training for their staff, including on-the-job development. • Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. • Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. • Support implementation and adoption of new technology tools to enhance operational efficiency. • Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. • Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. • Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. • Collaborate cross-functionally with other departments to support training initiatives. • Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. • Provide feedback to employees and managers to support ongoing development. • Support special projects and ongoing operational needs as assigned. • Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. • Extensive regional travel is required. Office-Based Support • Serve as subject matter expert (SME) for all operational company processes. • Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $65,000 - $75,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We’re more than just coworkers; we’re a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Support and train field operations teams across multiple locations to ensure operational excellence, guest satisfaction, and team development with extensive travel. | 2-3 years hospitality or training experience, managerial experience, strong communication and presentation skills, and ability to travel extensively. | Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites. Who We Are Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team. We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests. What We Look For Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun. We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you? What To Expect We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. Check Us Out! SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company’s mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: • Identify training and performance support needs across locations. • Coach management teams to facilitate effective training for their staff, including on-the-job development. • Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training. • Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards. • Support implementation and adoption of new technology tools to enhance operational efficiency. • Mentor, coach Field Operations Support Managers. • Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence. • Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance. • Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment. • Collaborate cross-functionally with other departments to support training initiatives. • Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed. • Provide feedback to employees and managers to support ongoing development. • Support special projects and ongoing operational needs as assigned. • Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs. • Extensive regional travel is required. Office-Based Support • Serve as subject matter expert (SME) for all operational company processes. • Conduct post-project evaluations to assess success and identify best practices. QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required. EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com . The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Our company culture reflects our commitment to world-class entertainment. We’re more than just coworkers; we’re a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Lead and develop multiple center managers to maximize district revenue, oversee financial progress, innovate guest experiences, and manage capital projects. | 10+ years management experience in high-volume retail, entertainment, hospitality or restaurant venues, strong people development skills, and knowledge of POS systems. | Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn’t any ordinary office; it’s the beginning of a bowled new career as a District Manager of Operations with Lucky Strike Entertainment Our District Manager of Operations seek to maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world-class entertainment venues. As a District Manager of Operations, you’ll be responsible for leading a dedicated group of managers at multiple centers whom you’ll help recruit, hire, and train. You’ll channel your inner-entrepreneur, identifying areas of weakness and strength within your region and developing actions plans in an effort to: 1) increase center revenue, 2) develop a rock star management team, and 3) encourage guests to visit week after week. ESSENTIAL DUTIES Get a glimpse of all you’ll experience as a District Manager of Operations: LEAD THE TEAM • Recruit, hire, select, and train center managers throughout your district, guiding your General Managers and Area Manager or Operations to deliver an experience that exceeds guest expectations TRAIN YOUR TEAM • Identify training needs of your center managers; conduct one-on-one or class training; mentor and support your team as needed SET GOALS. EVALUATE. PREPARE. • Develop goals for your center managers; conduct performance evaluations; create plans for the career development of your reports; prepare succession plans WATCH THE BOTTOM LINE • Evaluate the financial progress of your centers and help them plan accordingly ALWAYS BE INNOVATING • Propose major capital projects during the budgeting process and work with your region’s Facility Managers to complete those projects approved EXCEED GUEST EXPECTATIONS • Proactively promote an in-center experience that surprises and delights our guests, going above and beyond what our customers expect; deal promptly with any guest complaints WHO YOU ARE Reporting to their respective Regional Vice President of Operations, our District Manager of Operations are entertainment and hospitality industry professionals with years of experience and a knack for spotting talent and building great teams. They’re active doers who use their entrepreneurial drive to maximize revenue for the centers of their assigned region(s) and who provide leadership and guidance to their region’s management staff. Check out the desired skills below and see if you have what it takes to join our world-class team: DESIRED SKILLS • 10+ Years of Management Experience • Bachelor’s Degree • Experience in a high-volume retail, entertainment, hospitality, or restaurant venue • Strong Analytical/Decision-Making Skills • Exceptional “People Developer” • Customer Service Pro • Experience Supervising Numerous Departments and a Staff of 50+ • Knowledge of POS register systems • Solid Communication Skills WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $125,000 - $150,000 per year. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits