Lucid Software

Manage and improve Lucid's compliance programs, advise cross-functional teams on legal requirements, and ensure ongoing adherence to global data privacy laws. | J.D. from an ABA-accredited law school, 3-5 years of relevant legal experience in SaaS or technology, with expertise in data privacy laws and cross-team advisory skills. | Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone. Protecting Lucid and our users is core to our business. We’re looking for a Regulatory & Product Counsel to join our close-knit legal department working on our Compliance team. This role will work directly with our cross-functional teams as the legal point of contact to advise on the implementation of privacy and other compliance requirements across the business (including engineering, marketing, growth and product), and will be responsible for ongoing compliance with applicable laws and regulations. The ideal candidate will be an analytical thinker who asks lots of questions, is able to efficiently interpret emerging and existing legal requirements, and is adept at providing actionable and practical compliance advice to Lucid’s cross-functional teams. Responsibilities: Manage, develop and improve Lucid’s compliance programs. Ensure ongoing compliance with Lucid’s compliance programs by monitoring emerging laws, regulations and changes in business operations and product development. Serve as Lucid’s subject matter expert on global laws and regulations relevant to SaaS operations,, with an emphasis on data privacy laws (e.g., GDPR, CCPA), in addition to AI compliance, marketing and sales outreach, and other key compliance areas. Responsible for tasks such as risk-based privacy compliance assessments, organization-wide controls to track compliance with relevant laws and contractual commitments, and assisting with creating and maintaining compliance resources and policies. Continuously engage with and advise teams across Lucid to help them navigate compliance requirements and relevant privacy controls related to product development, vendors and business operations. Promote the principle of least privilege and privacy best practices across Lucid. Exercise a high degree of independent judgment and discretion in supporting our business teams. Develop deep expertise in our products and technology stack, and how they use and process information. Requirements: J.D. from an ABA-accredited law school with excellent academic credentials; admission to a State Bar and an active license to practice law in that State. 3-5 years of relevant legal experience dealing with global regulatory regimes relevant to the SaaS technology industry, with an emphasis on data privacy laws and advising cross-functional teams to ensure legal requirements are honored and implemented. . Experience formulating advice that balances legal risk and business impact with an ability to distill and effectively communicate risks and impact to non-legal business partners (e.g. engineering, product, and marketing). Ability to research, interpret and provide actionable analysis about complex regulations and legal requirements to Lucid management. Experience working with product, technology, and other internal teams to operationalize compliance requirements, with the ability to influence across functions and track and manage the project through completion. Demonstrated ability to learn quickly, prioritize multiple urgent tasks, take action, and provide clear direction in the face of ambiguity. Willingness to take initiative, be accountable and interface with Lucid’s cross-functional teams as a key point of contact on the Compliance team. Highly responsive and service-driven, with a strong focus on timely follow-up and proactive communication with internal clients and cross-functional teams. Preferred Qualifications: Technical background in software product development and privacy controls. #LI-MK1

Support business teams in structuring and negotiating SaaS and commercial agreements, managing vendor relationships, and ensuring compliance. | 7+ years legal experience in SaaS or technology companies, strong negotiation skills, and familiarity with global data privacy laws. | Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. Lucid is seeking a talented and energetic lawyer who will report to the Head of Lucid's Commercial team with expertise in customer and vendor relationships within the SaaS technology industry, including directly supporting sales teams. The role involves drafting, negotiating, and advising on customer contracts, procurement arrangements (including software, facilities, professional advisory, and marketing relationships) and supporting Lucid’s procurement process. Responsibilities: Support business teams in structuring transactions and drafting and negotiating agreements with customers, vendors and partners, including all forms of service and technology agreements Support the needs of our global sales teams to manage the contracting process and drive deals to closure Proactively manage vendor relationships and software renewals to maximize efficiencies and reduce the time that the business must spend on procurement negotiation and approvals while adequately managing risks Advise stakeholders regarding relevant issues and risks in our commercial contracts, and ensure our agreements reflect our internal corporate policies and processes Work closely with Lucid’s legal compliance team to ensure a continuous flow of information regarding vendors with access to personal information Work closely with cross-functional teams to shape and improve Lucid’s commercial team policies and processes to enable both legal and business functions to scale effectively, and develop training materials on relevant topics Analyze, draft, and negotiate SaaS subscription and other commercial agreements Requirements: Undergraduate and Juris Doctor degrees from well-regarded institutions, with active membership in a U.S. state bar 7+ years combined legal experience in a software company and/or in a law firm counseling rapid-growth technology companies An up-to-date familiarity and strong understanding of global data privacy laws and regulations, with experience negotiating DPAs with customers and vendors Experience reviewing information security programs and requirements Strong, demonstrated experience negotiating complex enterprise B2B SaaS agreements with customers and vendors Experience creating and scaling processes, policies, and systems to help streamline, simplify, and automate commercial legal functions for a rapidly growing company Sound and practical legal and business judgment with the ability to assess risks and communicate those risks to business partners in plain English A service-oriented mindset with the ability to prioritize a high volume of tasks in a fast-moving environment. Excellent written/verbal communication and negotiation skills Ability to organize, prioritize and manage deadlines in a fast-paced work environment Highly responsive and service-oriented attitude Curious and motivated to elevate Lucid’s legal department to the next level Preferred Qualifications: Experience with Salesforce, Zendesk, Conga, Coupa or other similar technologies Experience in supporting SaaS sales departments as an internal client Experience negotiating with EDU or government customers Leveling is determined through a holistic evaluation of experience, demonstrated capabilities, and internal equity to ensure fairness and consistency across the team. #LI-MK1

Design and implement scalable automation and data workflows across marketing and sales systems to optimize GTM efficiency. | Extensive experience with GTM systems, automation platforms, and cross-platform integrations, along with supporting outbound campaigns and data management. | About the position Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. Lucid has an exciting opportunity for a talented individual to join our Revenue Operations function. The Revenue Operations team drives key lead generation and GTM systems initiatives for the company, supporting our visual productivity suite. We’re looking for a GTM Systems & Automation Manager who can help us support our go-to-market strategy by scaling and optimizing our Marketing and Sales technologies and practices to accelerate revenue with predictable performance. Responsibilities • Design and implement scalable automation logic across the full funnel, identifying operational bottlenecks and delivering technical solutions that improve GTM efficiency and reliability • Ensure reliable end-to-end data synchronization across the GTM stack, maintaining data quality and minimizing operational risk through well-managed integrations and data pipelines • Orchestrate multi-step data enrichment and transformation workflows using platforms such as Clay, Workato, or Zapier to source, enrich, validate, and activate data across systems • Create, refine, and maintain automated engagement sequences that trigger email, call, and social outreach based on behaviors, lifecycle stages, or data changes • Build, update, and maintain dashboards and reporting systems that measure funnel performance, campaign effectiveness, and other key metrics • Help evaluate, implement, and optimize GTM technologies, including AI and emerging tools for lead research, enrichment, personalization, and workflow optimization • Partner cross-functionally with Business Systems, GTM Operations, Analytics, and other stakeholders to define scalable processes, maintain documentation, ensure system alignment, and uphold data governance and privacy standards Requirements • 5+ years of experience designing and implementing automated GTM systems, including data enrichment, transformation, lifecycle automation, and cross-platform integrations across marketing and sales technologies • Technical knowledge and experience with these types of platforms: Marketing automation (Marketo, Iterable, Customer.io) CRM (Salesforce, Hubspot) AI and workflow automation (Workato, Hightouch, Zapier, Clay) Sales engagement (Salesloft, Gong, Outreach) Enrichment (Clay, ZoomInfo, Apollo) • Hands-on experience supporting and scaling outbound GTM campaigns, including list building, enrichment, segmentation, routing, and activation across sales and marketing systems • Proven team player and collaborator with the ability to work effectively with both technical and non-technical partners • Strong written and verbal communication skills, organization, and attention to detail • Comfortable working in a fast-paced, dynamic environment • Natural problem solver and a quick learner with a builder mindset Nice-to-haves • Experience working at a product-led company or marketing operations/revenue technology agency • Exposure to multiple GTM motions is a plus

Lead strategic business growth for government customers by prospecting, closing deals, managing complex sales cycles, and collaborating with internal teams. | 4+ years sales experience including 2+ years selling to government accounts, SaaS knowledge, strong communication and negotiation skills, and ability to manage complex sales cycles. | Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. Public Sector Account Executives (AEs) lead the strategic business growth for new and existing Lucid government customers across their assigned territories. AEs will interface with Business Development Representatives (BDRs) and Inside Sales Representatives (ISRs) to identify target markets and verticals while directing and participating in outbound prospecting efforts. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs) to ensure renewals, drive expansion, and continual customer engagement. Responsibilities: • Identify and close business in your assigned territory (state & local accounts) • Build a territory plan with equal focus on expansion, growth, and net new opportunities • Foster strong relationships across all target accounts and build new champions through strategic prospecting efforts • Handle complex negotiations that are mutually beneficial and strengthen customer relationships • Consult and advise large, strategic customers resulting in increased adoption, success, and enterprise-wide deployments • Work closely with and provide mentorship to your assigned development rep • Travel when needed (1-3 weeks a quarter recommended) • Other duties as assigned Requirements: • 4+ years of sales experience (as an Account Executive, Account Manager, or similar role), preferably in SaaS/software • 2+ years of experience selling into government accounts (preferably state & local) • Proven track record of exceeding sales quotas • Ability to project manage complex sales cycles with internal stakeholders (business development, CSM, solution engineers) • Knowledge of cloud applications and complex SaaS solutions • Strong interpersonal and presentation skills • Skilled in prospecting, territory planning, and team-selling • Exceptional verbal and written communication skills Preferred Qualifications: • Experience working with RTX, LMCO, SAIC, GDIT, Northrop Grumman, and others system integrators • Expert user of sales enablement solutions (Salesforce, Outreach, etc.) • Detailed knowledge of and passion for SaaS applications • Strong technical background • Formal sales training #LI-MG1 #LI-Remote