17 open positions available
Partner with leaders to develop and implement people strategies that drive business results and organizational performance. | Requires 5+ years progressive HR experience, 3 years generalist experience, and 1 year managing others, with a bachelor's degree or equivalent. | Key Responsibilities • Partners with leaders in the planning process to ensure strategic plans drive business results, optimize customer service and align with company values. Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Support and influence key operational and strategic decisions. • Understands the general business conditions that affect their industries, functions and geographical regions while staying current on the research and trends within HR to present an informed point of view. • Identifies development solutions and provides consulting to leaders on how to effectively accelerate the development of associates (i.e. exposure events, project assignments, coaching, etc.). • Promotes high-performance through coaching, constructive and honest regular feedback, and the annual performance evaluation process. • Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders. • As a member of the leadership team, encourages associates and people leaders to embrace new philosophies, technologies, and company initiatives. • Partners with site leadership to engage and coach associates on the floor to promote a customer service culture. • Provides input to HR COEs regarding specific functional strategies, programs, and practices to ensure that they meet business needs. Serves as an advocate for business leaders and managers. • Leverages human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area). • Uses organizational diagnostics (e.g., surveys, workforce analysis, HR compliance reporting, etc.) to proactively identify and react to key talent/employee engagement challenges and opportunities in the business. Partners with leaders and HR Centers of Expertise (COEs) to craft, select, implement, and/or support solutions (e.g., team or individual assessments, manager assimilations, team building events, coaching, customized training, or other appropriate actions). • Promotes adoption and effective use of company programs such as reward, recognition, talent, and communication programs; as needed, leverages HR COEs for support and deep subject matter expertise. • Participates in the interview and selection process for site people leaders to ensure consistent quality of leadership. • Leads talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COEs. • Leads conversations with site teams on sourcing, recruiting and staffing plans (e.g., spring, seasonal conversions) and partners with Talent Acquisition team to determine and support hiring plans. • Coach leaders on change management strategies and resistance management techniques in accordance with the Lowe's change management methodology. • In partnership with other business leaders, create strategies to identify and overcome barriers (e.g., by facilitating meetings/conversations to identify root-cause issues of change blockers and coaching managers on appropriate tactics to mitigate or overcome issues). • Develops and implements plans to ensure exceptional results from change initiatives. • Identifies where inconsistent communications or messaging may appear and aligns communication plan with company strategy to ensure expected results. • Partners with Field Leadership on strategic community outreach and engagement such as supporting local job fairs, participating in community service, and maintaining local hiring partnerships. • Supports all aspects of HR during new site openings, closings or relocations. In partnership with other senior HR leaders, provides human capital consultation regarding team, department, or more significant business/operational restructuring. Required Qualifications • Bachelor's degree Business, Human Resources, or a related field or equivalent years of experience in lieu of education requirement, if applicable • 5 Years Progressive HR experience demonstrating increasing s of responsibility and/or authority • 3 Years Human Resources generalist experience across multiple disciplines (e.g., workforce planning; talent acquisition; career development) while interpreting and applying HR policies, procedures, programs and processes • 1 Years Experience managing or supervising others, with either direct or indirect report responsibility • 3 Years Experience working in a cross-functional team environment with exempt and non-exempt staff Preferred Qualifications • Master's degree Business, Human Resources, or a related field • 7 Years Progressive HR experience • 2 Years Experience working in multiple locations • 3 Years Experience managing or supervising others, including 1 year of direct report responsibility • 3 Years Experience managing a cross-functional team with exempt and non-exempt staff, while maintaining a union-free environment Demonstrated experience developing, adapting, or facilitating training Demonstrated experience actively serving as a strategic business partner for other parts of the organization Relevant professional certifications (e.g., Professional in Human Resources) About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Partner with leaders to develop and implement people strategies that drive business results and organizational performance. | Requires 5+ years progressive HR experience, HR generalist skills, supervisory experience, and strategic business partnering. | Key Responsibilities• Partners with leaders in the planning process to ensure strategic plans drive business results, optimize customer service and align with company values. Contributes to the development of people strategies that support business strategies and objectives and help to drive business and organizational performance. Support and influence key operational and strategic decisions. • Understands the general business conditions that affect their industries, functions and geographical regions while staying current on the research and trends within HR to present an informed point of view. • Identifies development solutions and provides consulting to leaders on how to effectively accelerate the development of associates (i.e. exposure events, project assignments, coaching, etc.). • Promotes high-performance through coaching, constructive and honest regular feedback, and the annual performance evaluation process. • Provides guidance, coaching, and consultation regarding leading people and organizational management practices to develop site people leaders. • As a member of the leadership team, encourages associates and people leaders to embrace new philosophies, technologies, and company initiatives. • Partners with site leadership to engage and coach associates on the floor to promote a customer service culture. • Provides input to HR COEs regarding specific functional strategies, programs, and practices to ensure that they meet business needs. Serves as an advocate for business leaders and managers. • Leverages human capital expertise to advise and hold sites accountable for sustaining engagement action plans (e.g., by suggesting tactics, acting as a sounding board, and reviewing and approving actions plans within assigned area). • Uses organizational diagnostics (e.g., surveys, workforce analysis, HR compliance reporting, etc.) to proactively identify and react to key talent/employee engagement challenges and opportunities in the business. Partners with leaders and HR Centers of Expertise (COEs) to craft, select, implement, and/or support solutions (e.g., team or individual assessments, manager assimilations, team building events, coaching, customized training, or other appropriate actions). • Promotes adoption and effective use of company programs such as reward, recognition, talent, and communication programs; as needed, leverages HR COEs for support and deep subject matter expertise. • Participates in the interview and selection process for site people leaders to ensure consistent quality of leadership. • Leads talent assessment and development discussions with site leaders leveraging program, approach, and template guidelines provided by HR COEs. • Leads conversations with site teams on sourcing, recruiting and staffing plans (e.g., spring, seasonal conversions) and partners with Talent Acquisition team to determine and support hiring plans. • Coach leaders on change management strategies and resistance management techniques in accordance with the Lowe’s change management methodology. • In partnership with other business leaders, create strategies to identify and overcome barriers (e.g., by facilitating meetings/conversations to identify root-cause issues of change blockers and coaching managers on appropriate tactics to mitigate or overcome issues). • Develops and implements plans to ensure exceptional results from change initiatives. • Identifies where inconsistent communications or messaging may appear and aligns communication plan with company strategy to ensure expected results. • Partners with Field Leadership on strategic community outreach and engagement such as supporting local job fairs, participating in community service, and maintaining local hiring partnerships. • Supports all aspects of HR during new site openings, closings or relocations. In partnership with other senior HR leaders, provides human capital consultation regarding team, department, or more significant business/operational restructuring. Required Qualifications• Bachelor’s degree Business, Human Resources, or a related field or equivalent years of experience in lieu of education requirement, if applicable • 5 Years Progressive HR experience demonstrating increasing s of responsibility and/or authority • 3 Years Human Resources generalist experience across multiple disciplines (e.g., workforce planning; talent acquisition; career development) while interpreting and applying HR policies, procedures, programs and processes • 1 Years Experience managing or supervising others, with either direct or indirect report responsibility • 3 Years Experience working in a cross-functional team environment with exempt and non-exempt staff Preferred Qualifications• Master’s degree Business, Human Resources, or a related field • 7 Years Progressive HR experience • 2 Years Experience working in multiple locations • 3 Years Experience managing or supervising others, including 1 year of direct report responsibility • 3 Years Experience managing a cross-functional team with exempt and non-exempt staff, while maintaining a union-free environment Demonstrated experience developing, adapting, or facilitating training Demonstrated experience actively serving as a strategic business partner for other parts of the organization Relevant professional certifications (e.g., Professional in Human Resources) About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Provide excellent customer service, assist customers with product selection, and maintain store organization and safety. | Less than 1 year retail experience with customer service, product knowledge, and basic retail technology usage. | Key Responsibilities• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary • Demonstrates sincere appreciation to customers • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs • Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department) • Cross-functionally trains in other areas of the store to help deliver the best customer service • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals) Required Qualifications• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information • Less than 1 Year Experience using common retail technology, such as smart phones and tablets • Less than 1 Year Retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping • Ability to obtain sales related licensure or registration as may be required by law Pay Range: $17.50 - $19.60 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Associate Benefits (https://talent.lowes.com/us/en/joining-our-team) • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. • Health, Dental and Vision insurance • Life and Disability insurance • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time • Flexible spending and health savings accounts • 401(k) Retirement account with company match • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs • Education support programs, including tuition assistance and trade skills scholarships • Business Travel Accident insurance • Maternity and Parental leave • Adoption assistance • Lowe's Associate Discount and broad discount platform • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards . Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Assist customers with product selection, provide friendly service, handle merchandise, and process orders in a retail environment. | Requires at least 6 months retail or customer service experience, basic computer skills, ability to lift 25lbs, and good communication skills. | Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. • Make your well-being a priority with multiple top-tier health insurance options. • Explore educational opportunities with Lowe's tuition assistance program. • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. • Gain extra savings with a 10% Associate Discount. • Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. • Assist customers with locating and handling merchandise • Down stock merchandise by looking for empty areas on shelves and replenishing supplies • Process orders and deliveries accurately so customers receive merchandise as expected and on time • Cross-functionally train in other areas of the store to help deliver the best customer service • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) • Guide customers through shopping or checkout • Complete other duties as assigned Minimum Qualifications • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information • 6 Months Experience using common retail technology, such as smart phones and tablets • Reading, writing, and performing basic arithmetic (addition and subtraction) • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications • 6 months of Retail and/or customer service experience • Bi-lingual skills • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Provide fast, friendly checkout service, assist customers, manage payments and exchanges, and support store operations as needed. | Basic arithmetic, computer use, ability to lift up to 15lbs, and retail/customer service experience preferred. | Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout experience and helping customers get the best value for their money. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. • Make your well-being a priority with multiple top-tier health insurance options. • Explore educational opportunities with Lowe's tuition assistance program. • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. • Gain extra savings with a 10% Associate Discount. • Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's Whether you're answering customer questions or assisting with payments and exchanges, your job as a cashier is to ensure every customer leaves our stores satisfied. While most of your time will be spent at the register, you may be expected to engage in other activities as needed, such as helping other departments, stocking shelves, or moving carts. If you enjoy helping customers and solving problems in a fast-paced environment, this is the perfect role for you. Key Responsibilities • Deliver a fast, friendly, and professional checkout experience • Proactively assist customers in the self-checkout area • Scan and bag items accurately and efficiently • Manage a cash register, payments, and exchanges • Answer customer questions • Help maintain a clean, safe workstation • Complete other duties as assigned Minimum Qualifications • Reading, writing, and performing basic arithmetic (addition and subtraction) • Ability to stand and sit for prolonged periods of time • Experience using a computer, including inputting, accessing, modifying, or outputting information • Minimally lift 10lbs unassisted or over 15lbs with or without accommodation • Obtain sales-related licensure or registration if required by law in your state Preferred Qualifications • Retail and/or customer service experience • Bilingual skills Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Welcome and assist customers, locate and handle merchandise, replenish stock, process orders, and provide friendly customer service in various store departments. | 6 months retail or customer service experience, basic computer skills, ability to lift up to 25lbs, and strong communication skills. | Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. • Make your well-being a priority with multiple top-tier health insurance options. • Explore educational opportunities with Lowe's tuition assistance program. • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. • Gain extra savings with a 10% Associate Discount. • Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. • Assist customers with locating and handling merchandise • Down stock merchandise by looking for empty areas on shelves and replenishing supplies • Process orders and deliveries accurately so customers receive merchandise as expected and on time • Cross-functionally train in other areas of the store to help deliver the best customer service • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) • Guide customers through shopping or checkout • Complete other duties as assigned Minimum Qualifications • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information • 6 Months Experience using common retail technology, such as smart phones and tablets • Reading, writing, and performing basic arithmetic (addition and subtraction) • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications • 6 months of Retail and/or customer service experience • Bi-lingual skills • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Welcome customers, assist with product location and handling, replenish merchandise, process orders, and provide friendly customer service. | 6 months retail or customer service experience, basic computer skills, ability to lift 25lbs, and willingness to perform physical tasks. | Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits . Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Create and maintain product displays, update signage and pricing, assist customers when needed, and complete merchandising resets and service projects. | Basic reading, writing, arithmetic, verbal communication skills, ability to use web-based programs, and ability to lift up to 25lbs. | Your Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. • Keep your weekends free with a set weekday schedule. * • Make your well-being a priority with multiple top-tier health insurance options. • Explore educational opportunities with Lowe's tuition assistance program. • Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. • Gain extra savings with a 10% Associate Discount. • Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. • Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities • Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks • Verify buyback items and ensure they are pulled, prepped, and ready for shipping • Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store • Confirm product pricing information is clearly visible and replace any missing price labels • Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store • Repair/replace damaged or missing items, including signage, merchandise and displays. • Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders • Complete other duties as assigned Minimum Qualifications • Read, write, and perform basic arithmetic (addition and subtraction) • Ability to hear, listen, and to communicate verbally with others • Utilize web-based computer programs to accomplish assigned tasks • Ability to sit and stand for long periods of time • Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications • Lowe's sales floor experience • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. • Experience operating power equipment such as lifts, order pickers, and similar equipment • Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Assist customers and staff by pulling, preparing, and loading merchandise safely and accurately while maintaining store cleanliness and safety. | Requires basic literacy and arithmetic, 6 months computer and retail technology experience, physical ability to lift 25+ pounds, and ability to obtain sales licensure. | What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time. • Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely. The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles. To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time. The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products. In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden). • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Handle escalated customer issues professionally across multiple communication channels, document interactions, and coordinate with internal and external parties to resolve sensitive cases. | High school diploma or GED and 1-2 years of contact center experience. | Essential Functions: • Represents Lowe's Executive Office in all communications with customers by conducting business professionally at all times, both verbally and in writing, throughout the lifecycle of escalated customer issues. Escalated issues assigned to this role typically require short-term oversight (less than 10 days). • Handles issues with the upmost sensitivity and urgency, identifying when additional assistance may be required • Provides a differentiating customer experience by identifying and responding appropriately to customer needs • Documents interactions according to standards to ensure complete and accurate records are maintained and communicated to the customer, including next steps. • Performs initial review and case setup for more complex issues that will be managed by other team members. • Salvages sensitive customer relationships by coordinating action across multiple internal and external parties, often using non-standard processes • Delivers effective, customer-centric support across multiple channels of communication including phone, email, traditional letters, and social media • Utilizes established tools, systems, and processes to determine the best course of action and/or optimal solutions for customers which may require using judgment when a customer request does not fall into the typical protocol • Serves as a knowledgeable resource to escalated customers through consistent, accurate, and efficient delivery of information regarding their issue/concern Minimum Requirements: • High School or GED • 1-2 Years of Contact Center Experience Pay Range: $19.15 - $31.98 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page . Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Pay Range: $19.15 - $31.98 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Deliver products on time and safely from warehouse to customers, perform vehicle inspections, and support warehouse tasks as needed. | High school diploma or GED, 1-2 years box truck driving experience, physical fitness, valid driver license, and ability to comply with DOT/CDL regulations. | Your Impact The Driver I is primarily responsible for ensuring on-time, accurate, and safe deliveries, while providing exceptional service to our customers. The Driver I associate will deliver products from our local warehouse to customers within a specified route. Primary responsibilities will include but are not limited to routing, loading, and completing multiple deliveries daily. What You Will Do • Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders • Utilizes hand-held device technology to capture signatures for all deliveries • May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks • Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates). • Escalates customer, complaints, dissatisfaction, and procedure violations. • Partners with sales team and other departments to ensure efficient and coordinated customer service • Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment • Individual Contributor Minimum Qualifications • High School or GED General studies or technical school graduate and • 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. • Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. • Ability to comply with DOT and CDL regulations (if applicable). • Valid medical certificate or ability to obtain one upon employment. • Delivery Drivers may work flexible shifts, with voluntary and scheduled overtime as needed (additional pay for overtime). • DL NUMBER - Driver License, Valid and in State Preferred Skills/Education • Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment • Less than 1 year Experience performing in-home deliver OR retail customer service • Detail-oriented with experience in a fast-paced environment. • Spatial reasoning for effective product positioning. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Plan and execute deliveries navigating apartment complexes, maintain safety and compliance, and build customer relationships. | 1-2 years box truck driving experience, valid driver license, ability to comply with DOT/CDL regulations, physical ability to lift 40 pounds. | Your Impact As a Driver II, you'll use your professional driving experience to handle complex deliveries that require additional expertise by navigating apartment complexes and buildings across your market. You'll work closely with branch leadership to plan and execute your delivery schedule, ensuring products reach our Pro customers safely and on time while building valuable relationships along the way. Whether you're coordinating with the sales team or providing enhanced customer support on-site, your expertise ensures our Pro customers receive reliable service and responsive support for their business needs. What You Will Do • Maintain safety and compliance standards while operating company vehicles, including thorough daily inspections and maintenance. • Execute specialized deliveries by navigating apartment buildings across designated market. • Plan and verify deliveries – from matching orders against invoices to capturing delivery confirmations • Build strong customer relationships while partnering with sales team to provide enhanced on-site support • Delivers and unloads merchandise within apartment buildings, per customer direction. • Individual Contributor Minimum Qualifications • High School or GED General Studies or technical school graduate • 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. • Ability to comply with DOT and CDL regulations (if applicable). • Valid medical certificate or ability to obtain one upon employment. • Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. • DL NUMBER - Driver License, Valid and in State Preferred Skills/Education • Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment • Less than 1 year Experience performing retail/customer service delivery • Detail-oriented with experience in a fast-paced environment. • Spatial reasoning for effective product positioning. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Assist customers at self-checkout, provide customer service, manage register operations, maintain store safety and cleanliness, and support store operations. | Less than 1 year computer and retail technology experience, 1-2 years retail cashier experience, ability to lift 15 pounds, and preferred supervisory and product sales experience. | Expand your career possibilities. Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply! Find Your Home to More Possibilities. Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out • Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time • Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions • Thanks the customer for their business and invites them back to shop at Lowe’s Customer Service • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary • Demonstrates sincere appreciation to customers • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs • Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities • Uses a cash register to process sales transactions, returns, and refunds according to company guidelines • Provides proper monetary change to CSA Front End associates for register activities • Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders) • Removes security tags, verifies product information, and bags merchandise for customers • Answers incoming phone calls and directs calls or takes messages as needed • Opens additional registers, when necessary, to ensure enough coverage always • Assists in line vesting to help quicker turnaround time for checkout In-stock • Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies • Inspects returned merchandise for damages • Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets • Reviews and places online orders and returned merchandise in the appropriate areas • Looks up product information and competitor prices for products to verify price match • Records all items that are used in the store on the store use lists Clean and Safe Stores • Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements • Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler) General • In addition to the above responsibilities, this individual is held accountable for other duties as assigned Minimum Requirements: • Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information. • Less than 1 year of experience using common retail technology, such as smart phones and tablets • 1 to 2 years of retail experience as a cashier • Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation Preferences: • High school diploma or equivalent. • 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits • 1 to 2 years of experience as a head cashier • 1 to 2 years of experience working in any department at a Lowe's retail store • 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees • Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched) Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Lead store associates to deliver excellent customer service, manage store operations, ensure safety and stock levels, and achieve sales and margin goals. | 2+ years retail leadership, 3+ years fast-paced environment experience, manager-on-duty experience, Microsoft Office proficiency, and ability to obtain sales licensure. | What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Merchandising Assistant Store Manager, this means: • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed. • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand. • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices. The Merchandising Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Merchandising Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Merchandising Assistant Store Manager is expected to provide full leadership over the store. The Merchandising Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives. Furthermore, this individual may be asked to rotate through Specialty and Operations assignments for the purpose of cross-training and development. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • 2 years of experience leading associates in a retail environment. • 3 years of experience working in a fast-paced, cross-functional work environment. • 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • Experience using Microsoft Office Suite. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • Bachelor's degree in related field. • 5 years of experience leading service associates in a retail or consumer service industry. • 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility. • Experience working in the home improvement retail sector. • Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing). • Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.). If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Assist customers and staff by pulling, inspecting, preparing, and loading merchandise for delivery or pickup while maintaining safety and product accuracy. | Requires basic literacy and arithmetic skills, 6 months of computer and retail technology experience, physical ability to lift 25+ pounds, and preferably 6 months retail or product handling experience. | What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate, this means: • Being friendly and professional, and responding quickly to customer and associate needs. • Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time. • Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely. The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles. To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time. The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products. In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances. Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores. What We're Looking For • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store. • Requires morning, afternoon and evening availability any day of the week. • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance. What You Need To Succeed Minimum Qualifications • Ability to read, write, and perform basic arithmetic (addition, subtraction). • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information. • 6 months experience using common retail technology, such as smart phones and tablets. • Ability to obtain sales related licensure or registration as may be required by law. Preferred Qualifications • 6 months retail experience. • 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden). • 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Manage and grow a portfolio of professional contractor customers through relationship building, sales strategy execution, and cross-functional collaboration to drive revenue growth. | Bachelor’s degree or equivalent, proven B2B or strategic account sales success, excellent communication and negotiation skills, proficiency with Microsoft Office and CRM, and willingness to travel. | Fuel What’s Next at Lowe’s – Join Our Pro Sales Team! At Lowe’s, we’re accelerating our commitment to professional customers. As a Senior Account Manager, you’ll help shape the future of how we serve and grow with Pro contractors and builders. If you're passionate about building relationships, providing solutions, and driving sales, this opportunity is tailor-made for you. What You’ll Do As a Senior Account Manager, you will be the trusted advisor for some of Lowe’s most valuable regional Pro customers—including contractors and builders. Your mission is to fuel their success by delivering personalized product and service solutions that drive growth for both your customers and Lowe’s. Key Responsibilities • Build and Grow Relationships: Manage a portfolio of high-value Pro customers through regular on-site visits, jobsite consultations, and tradeshow engagement. • Drive Sales Performance: Use market research, cold calling, lead follow-up, and strategic outreach to grow your customer base and expand spend per account. • Understand Customer Needs: Apply a consultative sales approach to recommend product categories, special pricing, and solutions aligned to project goals. • Deliver on Execution: Coordinate with stores and district teams to fulfill orders, ensure stock levels, and meet service expectations for each account. • Lead with Insight: Create and execute customer-specific sales strategies using sales tools, CRM insights, and industry data. • Collaborate Cross-Functionally: Partner with store leaders, District Managers, and Regional teams to align on merchandising, service, and supply chain support. • Stay Ahead of the Market: Monitor competitive offerings and pricing trends to keep Lowe’s ahead in value, service, and innovation. • Maintain Sales Cadence: Conduct a minimum of 10 planned customer visits per week to drive engagement, follow-up on opportunities, and deliver results. What We’re Looking For Required Qualifications: • Bachelor’s degree or equivalent experience • Demonstrated success in B2B or strategic account sales • Excellent communication and negotiation skills • Proficiency in Microsoft Office and CRM platforms • Highly organized and self-motivated; comfortable with travel and field-based work Preferred Qualifications: • Industry experience in construction, MRO, property maintenance, or home improvement Why Lowe’s? • A Bold Vision: Be part of a fast-growing Pro strategy that’s transforming the business • Customer-Centric Culture: Help build real relationships that power our customers’ success • Cross-Functional Collaboration: Work directly with district, store, and regional leaders • Growth Opportunities: Join a team that values innovation, initiative, and impact Let’s Build Something Bigger, Together. Apply now and become part of Lowe’s evolving future in Pro sales. Pay Range: $86,900.00 - $145,100.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. . Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products; complying with safety requirements; and partnering and regularly working with other Lowe’s employees.
Deliver products on time and safely along specified routes, perform vehicle inspections, and assist warehouse operations as needed. | High school diploma or GED, 1-2 years box truck driving experience, valid driver’s license, physical fitness, and ability to comply with DOT/CDL regulations. | Your Impact The Driver I is primarily responsible for ensuring on-time, accurate, and safe deliveries, while providing exceptional service to our customers. The Driver I associate will deliver products from our local warehouse to customers within a specified route. Primary responsibilities will include but are not limited to routing, loading, and completing multiple deliveries daily. What You Will Do • Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders • Utilizes hand-held device technology to capture signatures for all deliveries • May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks • Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates). • Escalates customer, complaints, dissatisfaction, and procedure violations. • Partners with sales team and other departments to ensure efficient and coordinated customer service • Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment • Individual Contributor Minimum Qualifications • High School or GED General studies or technical school graduate and • 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. • Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. • Ability to comply with DOT and CDL regulations (if applicable). • Valid medical certificate or ability to obtain one upon employment. • Delivery Drivers may work flexible shifts, with voluntary and scheduled overtime as needed (additional pay for overtime). • DL NUMBER - Driver License, Valid and in State Preferred Skills/Education • Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment • Less than 1 year Experience performing in-home deliver OR retail customer service • Detail-oriented with experience in a fast-paced environment. • Spatial reasoning for effective product positioning. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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