Loot Labs

Drive growth through strategic partnerships, negotiate deals, and collaborate across teams. | Over 5 years in business development or related roles, with experience in licensing, negotiations, and a data-driven approach. | Loot Labs is on a mission to make collecting fun. We are passionate about bridging the gap between collectible markets and avid collectors. We believe that every collectible tells a story: of passion, nostalgia, and discovery. Launched in 2023, our flagship product, Boxed.gg, reimagines how fans discover and own their favorite collectibles. Digital entertainment meets real-world collectibles delivered straight to fans' doorsteps, transforming the thrill of the hunt into a seamless, interactive experience. We are a global, remote-first company, with leadership from Microsoft, Boeing, Lucas Arts, Twitch, and 2K. As we continue to expand into new categories and launch new initiatives, Loot Labs is becoming the ultimate destination for collectors and brands alike. If you’re excited by creativity, community, and building something that sparks joy at scale, you’ll feel right at home here. Role Overview As Business Development Manager, you’ll be responsible for driving the next stage of Loot Labs’ growth by identifying, negotiating, and securing new B2B partnerships for Boxed.gg and our broader platform ecosystem. You’ll work with brands across collectibles, entertainment, gaming, and lifestyle categories, crafting mutually beneficial deals that fuel the expansion of our product catalogue and enhance the fan experience. This role blends commercial acumen, creativity, and relationship-building. This role is perfect for someone who can spot opportunities, close high-impact deals, and thrive in a fast-moving, entrepreneurial environment. Key Responsibilities Execute the business development strategy across key verticals (collectibles, gaming, entertainment, and lifestyle). Identify, source, and develop new commercial opportunities with brands, licensors, and distribution partners. Lead deal structuring, pricing, and contract negotiations to ensure sustainable growth and long-term value. Collaborate cross-functionally with Product, Marketing, and Partner Success teams to onboard and activate new partnerships. Conduct market and category research to stay ahead of trends, competitor moves, and emerging IP opportunities. Report on pipeline progress, deal outcomes, and commercial KPIs to the Chief Commercial Officer. Represent Loot Labs at industry events, trade shows, and networking opportunities to strengthen our brand and open new doors. Qualifications & Experience 5+ years in Business Development, Partnerships, or Commercial roles, ideally within collectibles, gaming, entertainment, or digital consumer platforms. Proven ability to source, negotiate, and close strategic partnerships that drive revenue and audience growth. Strong understanding of licensing, merchandising, or brand/IP collaborations. Excellent communication, presentation, and negotiation skills with senior stakeholders. Data-driven mindset with the ability to build business cases and evaluate opportunities. Comfortable operating in a fast-paced startup environment with limited structure. Collaborative and team-oriented approach to problem-solving. Bonus: A personal passion for collectibles, gaming, or pop culture. What You’ll Bring Entrepreneurial energy and a hunger to make an impact. Strong commercial instincts balanced with creative thinking. Ability to build relationships that strengthen the Loot Labs ecosystem. Drive to deliver both short-term wins and long-term strategic value. Genuine enthusiasm for fandom and the joy of collecting. Why Join Loot Labs Be part of a fast-growing startup at the intersection of tech, entertainment, and collectibles. Play a pivotal role in shaping Loot Labs’ commercial growth strategy. Collaborate with passionate, innovative teammates who love what they do. Competitive compensation, performance incentives, and flexible working arrangements.

Leading and managing engineering teams, making technical decisions, and ensuring system reliability and performance. | Extensive experience in engineering, managing technical teams, and hands-on technical skills in web application development and infrastructure. | Loot Labs is on a mission to make collecting fun. We are passionate about bridging the gap between collectible markets and avid collectors. We believe that every collectible tells a story: of passion, nostalgia, and discovery. Launched in 2023, our flagship product, Boxed.gg, reimagines how fans discover and own their favorite collectibles. Digital entertainment meets real-world collectibles delivered straight to fans' doorsteps, transforming the thrill of the hunt into a seamless, interactive experience. We are a global, remote-first company, with leadership from Microsoft, Boeing, Lucas Arts, Twitch, and 2K. As we continue to expand into new categories and launch new initiatives, Loot Labs is becoming the ultimate destination for collectors and brands alike. If you’re excited by creativity, community, and building something that sparks joy at scale, you’ll feel right at home here. We’re looking for a hands-on Engineering Manager to lead the engineering team behind BOXED.GG, our flagship collectibles platform. You’ll take ownership of day-to-day engineering execution as we scale, managing a small but growing team and guiding how our systems are implemented, maintained, and iterated on. You’ll collaborate closely with product and engineering leadership to align technical direction and ensure we move fast while maintaining reliability and quality. This is a high-trust, high-autonomy role for an experienced technical leader who’s comfortable being hands-on and wants to help build the systems and culture of a fast-growing startup. Responsibilities Lead and mentor engineers, managing performance, growth, and day-to-day execution Own BOXED.GG’s day-to-day technical decisions across backend, infrastructure, and frontend, in alignment with the CTO’s architectural direction Own system reliability and infrastructure operations — including cloud management, security, and incident response to ensure BOXED.GG remains stable and resilient Run engineering operations — planning, reviews, releases, and continuous improvement of developer experience and team productivity Drive hiring and onboarding, upholding a high technical bar and strong team culture Collaborate with product, design, and company leadership to translate goals into clear, actionable engineering plans Contribute hands-on through code reviews, implementation guidance, and targeted development work where your technical insight or execution adds leverage Foster a strong engineering culture built on ownership, collaboration, and continuous improvement Align with the CTO on long-term architecture and support cross-product work while driving day-to-day implementation and team execution What We’re Looking For 8+ years of hands-on engineering experience, including time building and scaling modern web applications 2+ years directly managing engineers — setting expectations, running reviews, and driving accountability and growth Experience scaling small teams and developing engineers into strong, independent contributors and future leaders Deep technical foundation across backend systems, infrastructure, and modern web stacks (Node.js, TypeScript, GraphQL, AWS, etc.), with experience designing and operating production systems end-to-end Clear, pragmatic decision-maker who can balance speed and quality in a fast-moving, ambiguous environment High ownership mindset — comfortable running engineering execution, implementation decisions, and operations independently day-to-day Culture builder and people leader who leads with empathy, high standards, and follow-through Nice to Have: Startup or founder experience, with comfort operating in fast-paced, ambiguous environments Background in e-commerce, marketplaces, or gaming, especially user-driven or transactional products Interest in collectibles, creator platforms, or the intersection of digital and physical experiences Experience building or maintaining real-world multi-tenant features Working Hours & Compensation Remote-first; candidates anywhere in North America are welcome Required: at least 5 hours of overlap with Pacific Time for collaboration Competitive compensation based on experience and market benchmarks

Develop and execute a partner success framework, manage partner relationships, oversee onboarding, collaborate cross-functionally, analyze KPIs, and lead success teams. | Over 8 years in Partner Success or Client Success roles, proven leadership, strategic execution skills, strong communication, data-driven mindset, and industry awareness in SaaS or digital platforms. | Loot Labs is on a mission to make collecting fun. We are passionate about bridging the gap between collectible markets and avid collectors. We believe that every collectible tells a story: of passion, nostalgia, and discovery. Launched in 2023, our flagship product, Boxed.gg, reimagines how fans discover and own their favorite collectibles. Digital entertainment meets real-world collectibles delivered straight to fans' doorsteps, transforming the thrill of the hunt into a seamless, interactive experience. We are a global, remote-first company, with leadership from Microsoft, Boeing, Lucas Arts, Twitch, and 2K. As we continue to expand into new categories and launch new initiatives, Loot Labs is becoming the ultimate destination for collectors and brands alike. If you’re excited by creativity, community, and building something that sparks joy at scale, you’ll feel right at home here. Role Overview As the Partner Success Lead (UK Preferred), you will be responsible for creating and executing a best-in-class partner success framework designed to drive maximum value for Loot Labs and our partners. This is a highly strategic and hands-on role, ideal for someone who thrives in a fast-paced startup environment and has a proven track record of building and scaling success functions from the ground up. You will serve as the primary point of contact for B2B partners, ensuring each partnership is nurtured, optimized, and supported. Reporting directly to the Chief Commercial Officer, you’ll play a pivotal role in shaping Loot Labs’ partner experience and delivering against our ambitious growth plans. Key Responsibilities: Develop and Lead the Partner Success Strategy: Design and execute a scalable, data-driven partner success framework aligned with company growth objectives. Partner Relationship Management: Build and maintain deep, trusted relationships with key partners, ensuring long-term satisfaction, retention, and expansion. Onboarding and Enablement: Oversee the onboarding experience, ensuring partners fully understand and extract value from our platform. Cross-Functional Collaboration: Work closely with Product, Marketing, and Engineering teams to advocate for partner needs and deliver seamless experiences. Performance and Insights: Track, analyze, and report on partner KPIs, feedback, and engagement metrics to senior leadership, using insights to drive continuous improvement. Team Building and Leadership: Hire, mentor, and lead a high-performing Partner Success team as the function scales. Operational Excellence: Define processes, playbooks, and tools (e.g., CRM, CS platforms, dashboards) to streamline communication and measure outcomes. Representation: Act as a brand ambassador at industry events, conferences, and partner meetings, embodying the values and vision of Loot Labs. Qualifications: Experience: 8+ years in Partner Success, Client Success, or Strategic Account Management roles, ideally within SaaS, gaming, or digital platforms. Leadership: Proven track record of building, leading, and scaling success or account teams in a high-growth environment. Strategic Execution: Experience defining success frameworks and operational models from scratch. Communication: Exceptional presentation, negotiation, and relationship management skills with senior stakeholders. Analytical Mindset: Comfort with data-driven reporting, partner metrics, and CRM tools (e.g., HubSpot, Salesforce, Gainsight). Collaboration: Ability to work cross-functionally and influence without authority in a fast-moving organization. Industry Awareness: A personal interest in collectibles, gaming, or digital fandoms is highly desirable. Working Hours & Compensation Loot Labs is a remote-first company, and this role is open to candidates globally. To support efficient collaboration across teams, we will prioritize applicants who have working hour overlap with U.S. and E.U. time zones. Compensation will be competitive and based on your experience level as well as local market benchmarks for your region.