Longbridge Financial

Lead and support mortgage processing teams, ensure loan file quality, and coordinate with various stakeholders. | 3+ years in processing or reverse mortgage experience, strong communication, time management, and customer service skills, proficient in PC applications. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Job Description Longbridge is looking for our next Mortgage Processing Team Lead. The ideal candidate will possess the following: Assist the Processing Manager and Supervisor in the day-to-day training and coaching of the Processors. Provide service and quality in processing the loan files in accordance with FHA, State and Investor regulations, assuring the marketable quality of each loan. Lead team of up to 10 Processors Assist Processors with pipeline daily and for PTO Process applications for submission to underwriting Work with loan officers, borrowers, underwriters, closers, AMC’s and title companies Scan and upload file documentation into LOS Clear loan conditions with applicants and communicating with loan officers on behalf of the processor Ensure confidentiality of client files Carry their own pipeline when volume requires it Qualifications 3+ years in previous processing and/or reverse experience Excellent verbal and written communication skills Strong time management and prioritization skills and ability to meet deadlines Excellent customer service and analytical skills A “Can Do” attitude with high energy and self-motivation Solid working knowledge of PC applications (Word, Excel, MS Outlook) Work well under pressure, meet multiple and sometimes competing deadlines and shall, always, demonstrate professional behavior with colleagues and supervisors Additional Information Working in a growing and dynamic industry Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts 401(k) with company match Paid time off This is a non-exempt role Target base salary range is 68K - 75K, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program via monthly production bonus that is based on individual performance. LBF is an EEO/AA/Vet/Disabled Employer Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Lead and support a team of loan processors, manage pipelines, process applications, and ensure quality and compliance. | 3+ years in processing or reverse experience, strong communication, time management, and customer service skills, proficiency in PC applications. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Job Description Longbridge is looking for our next Retail Processing Team Lead to work in our Paramus, NJ office. The ideal candidate will possess the following: Assist the Processing Manager and Supervisor in the day-to-day training and coaching of the Processors. Provide service and quality in processing the loan files in accordance with FHA, State and Investor regulations, assuring the marketable quality of each loan. Lead team of up to 10 Processors Assist Processors with pipeline daily and for PTO Process applications for submission to underwriting Work with loan officers, borrowers, underwriters, closers, AMC’s and title companies Scan and upload file documentation into LOS Clear loan conditions with applicants and communicating with loan officers on behalf of the processor Ensure confidentiality of client files Carry their own pipeline when volume requires it Qualifications 3+ years in previous processing and/or reverse experience Excellent verbal and written communication skills Strong time management and prioritization skills and ability to meet deadlines Excellent customer service and analytical skills A “Can Do” attitude with high energy and self-motivation Solid working knowledge of PC applications (Word, Excel, MS Outlook) Work well under pressure, meet multiple and sometimes competing deadlines and shall, always, demonstrate professional behavior with colleagues and supervisors Additional Information Working in a growing and dynamic industry Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts 401(k) with company match Paid time off This is a non-exempt role Target base salary range is 68K - 75K, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program via monthly production bonus that is based on individual performance. LBF is an EEO/AA/Vet/Disabled Employer Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

The Vendor Management Coordinator oversees vendor onboarding and offboarding activities, ensuring compliance with regulatory standards. This role involves coordinating audits, monitoring vendor renewals, and collaborating with internal stakeholders to mitigate risks associated with third-party relationships. | A bachelor's degree in business, finance, or a related field is preferred, along with 1-5 years of experience in risk management, compliance, or vendor management. Candidates should possess excellent organizational and communication skills, along with proficiency in productivity software. | Longbridge Financial has launched HELOC For Seniors® — a first-of-its-kind home equity line of credit (HELOC) designed for homeowners 62+. This isn’t just another HELOC; it’s a game-changer, helping to transform how seniors access the wealth in their homes on terms designed for them. Due to a very successful initial launch and overwhelmingly positive market response, we’re actively recruiting and forming a team of seasoned HELOC professionals ready to take this to the next level as we continue our expansions. If you’re building your career in the HELOC space and are ready for a new, meaningful challenge, this is your opportunity to make a significant impact — with one of the nation’s leading forces in senior home equity solutions. At Longbridge, you’ll have the support of a trusted national lender and servicer, along with the chance to shape growth, impact lives, and redefine what home equity means for today’s older homeowners. Bring your expertise. Expand your influence. Be part of something truly revolutionary in home equity lending. Job Description The Vendor Management Coordinator is responsible for overseeing vendor onboarding and offboarding activities, ensuring compliance with regulatory standards, and supporting the organization’s overall risk management framework. This role involves coordinating audits, onboarding and offboarding of new vendors, monitoring vendor renewals, and collaborating with internal stakeholders to mitigate risks associated with third‑party relationships. Primary Job Duties: Vendor Management Collaborating with appropriate business units for the onboarding and offboarding of vendors Vendor Risk Assessments Distribute and collect due diligence questionnaires. Review vendor responses for compliance with security, financial, and regulatory requirements. Risk Monitoring & Reporting Track vendor performance and risk metrics. Prepare reports and dashboards for leadership on third-party risk exposure. Compliance & Policy Alignment Ensure vendors adhere to internal policies and external regulations (e.g., SOX). Support audits and regulatory reviews. Execute tasks by becoming familiar with internal policies and procedures that support the department and company Coordination & Communication Act as liaison between vendors and internal teams (IT, Legal, Procurement, Risk). Facilitate remediation plans when risks are identified. Documentation & Recordkeeping Maintain accurate records of vendor assessments, contracts, and certifications. Create and publish appropriate reporting as necessary Qualifications Required Education and Experience: Bachelor’s degree in business, finance, or related field preferred 1-5 years experience in risk management, compliance, or vendor management Knowledge of regulatory compliance frameworks, SOX, etc) Excellent organizational, communication, and stakeholder management skills Proficiency with productivity software (Excel, PowerPoint, Venminder) Analytical mindset with attention to detail Ability to manage multiple assessments and deadlines simultaneously Experience with data quality management and compliance reporting Strong problem-solving skills Additional Information Working in a growing and dynamic industry Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts 401(k) with company match Paid time off This is an Exempt role Target base salary range is 48-52K, which is based on various factors including skills and work experience. LBF is an EEO/AA/Vet/Disabled Employer Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. . Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Lead and coach a team of loan processors, manage loan file processing and communication with stakeholders to ensure compliance and quality. | 3+ years of loan processing or reverse experience, strong communication, time management, customer service skills, and ability to work in-office in Paramus, NJ. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Job Description Longbridge is looking for our next Retail Processing Team Lead to work in our Paramus, NJ office. The ideal candidate will possess the following: Assist the Processing Manager and Supervisor in the day-to-day training and coaching of the Processors. Provide service and quality in processing the loan files in accordance with FHA, State and Investor regulations, assuring the marketable quality of each loan. Lead team of up to 10 Processors Assist Processors with pipeline daily and for PTO Process applications for submission to underwriting Work with loan officers, borrowers, underwriters, closers, AMC’s and title companies Scan and upload file documentation into LOS Clear loan conditions with applicants and communicating with loan officers on behalf of the processor Ensure confidentiality of client files Carry their own pipeline when volume requires it Qualifications 3+ years in previous processing and/or reverse experience Excellent verbal and written communication skills Strong time management and prioritization skills and ability to meet deadlines Excellent customer service and analytical skills A “Can Do” attitude with high energy and self-motivation Solid working knowledge of PC applications (Word, Excel, MS Outlook) Work well under pressure, meet multiple and sometimes competing deadlines and shall, always, demonstrate professional behavior with colleagues and supervisors This position is located in the Paramus, NJ office M-F. Additional Information Working in a growing and dynamic industry Full benefits: Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts 401(k) with company match Paid time off This is a non-exempt role Target base salary range is 68K - 75K, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program via monthly production bonus that is based on individual performance. LBF is an EEO/AA/Vet/Disabled Employer Please note that salaries that are estimated on various job sites may not reflect the actual compensation. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Underwrite reverse mortgage loan files ensuring compliance with FHA and company guidelines, communicate requirements, and partner with processing to close loans timely. | Requires 3+ years active DE Reverse Mortgage underwriting experience, valid CHUMS number, strong credit and risk analysis skills, and knowledge of federal/state mortgage regulations. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: • Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. • A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” • Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Job Description Longbridge is excited to be adding to our existing dynamic Underwriting team. If you are a Reverse Mortgage DE Underwriter, and match the LBF’s qualifications, we would love to review your resume. Job Responsibilities: • Responsible for underwriting files and establishing conditions to meet FHA and LBF guidelines. • Ability to make timely, accurate decisions on all FHA transactions • Evaluate risk and ensure quality of each loan decision • Communicate requirements and/or decisions clearly • Responsible for reviewing all areas of the mortgage loan file to ensure accuracy, completeness, and compliance with internal and regulatory guidelines, including but not limited to Application, Title, Appraisal, Assets, Credit, Condominium information, and income. • Responsible for clear and concise communication to appropriate parties including but not limited to the processing department on items needed to prepare a loan for closing. • Partner with processing to close loans in a timely in efficient manner • Adhere to service level agreements and prioritize workflow • Maintain quality control standards while maintaining production standards by company's definition • Assist in identifying, recommending, and/or negotiating alternative loan documentation requirements Qualifications • Three + years of current active experience underwriting as a DE Reverse Mortgage Underwriter, is a must • HECM for Purchase experience is a plus • Proprietary Reverse Mortgage underwriting experience is a plus • Must have a valid active CHUMS Number • Strong credit, risk analysis, and analytical skills • Be able to examine loan documentation for accuracy and completeness • Computer literate with the ability to learn new software applications. • Working knowledge of federal and state regulations and requirements with emphasis on MDA, TILA, HUD and RESPA reform. • Understands the loan flow process including file structure, and documentation requirements. • Attention to detail, with strong written, verbal, organizational, and interpersonal skills. • Ability to work well with a wide range of people, work under pressure with a focus on deadlines, and adapt to changing situations daily • Familiar with HUD underwriting guidelines and documentation, mortgage legal documentation, 3rd party risk assessment products and Federal/ State/Local compliance regulations Additional Information • Full benefits • 401(k) with company match • Paid time off • Working in a growing and dynamic industry • LBF is an EEO/AA/Vet/Disabled Employe • Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.

Lead Salesforce solution design, gather requirements, collaborate with technical teams, and support deployment and training. | 5+ years Salesforce technical business analyst experience, strong knowledge of Sales, Service, and Marketing Clouds, and excellent communication skills. | At Longbridge, ( LBF) we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Job Description Longbridge Financial is a premier reverse mortgage lender dedicated to improving the financial well-being of older Americans. As we expand our digital platforms and customer experience strategies, our Salesforce ecosystem plays a vital role in empowering Sales, Marketing, and Service teams with streamlined, data-driven tools. Position Summary We are seeking a skilled and business-savvy Salesforce Technical Solution Manager to lead solution design, requirement gathering, and technical planning for our Salesforce initiatives. This individual will serve as the key liaison between the business and the Salesforce development team, working closely with Sales, Marketing, and Product leadership to ensure we build the right tools and experiences. This is a hands-on role ideal for someone who understands Salesforce deeply and thrives in fast-paced, collaborative environments. Key Responsibilities Work with Sales, Marketing, and other business units to understand needs and translate them into functional Salesforce requirements. Serve as the solution owner and lead technical business analyst for Salesforce projects and enhancements. Collaborate with Salesforce architects, developers, and admins to design scalable and sustainable solutions within the Salesforce ecosystem. Document user stories, functional specs, wireframes, and workflows for configuration or development. Lead and facilitate requirement-gathering workshops, solution discussions, and design reviews. Act as the bridge between technical and business teams to ensure clear communication and mutual understanding. Ensure alignment with enterprise application standards, data models, and compliance policies. Support UAT planning, testing scripts, and validation for new features or enhancements. Assist in change management, training, and post-deployment user support as needed. Qualifications Required: 5+ years of hands-on experience with Salesforce platform in a technical business analyst or solution manager role. Strong understanding of Sales Cloud, Servicing Cloud and Marketing Cloud capabilities, workflows, and integrations. Experience gathering requirements, documenting user stories, and managing project backlogs. Ability to translate business needs into scalable, technical Salesforce solutions. Experience with tools like Jira, ADO, Lucidchart, or Figma for documenting and tracking work. Excellent written and verbal communication skills, with strong stakeholder engagement. Preferred / Nice to Have: Salesforce certifications such as Administrator, App Builder, or Business Analyst. Experience working in the mortgage, lending, or financial services industry. Understanding of Pardot, Einstein Analytics, or Salesforce APIs. Experience managing Agile projects and cross-functional collaboration. Soft Skills Strong interpersonal skills and business acumen. Ability to manage multiple initiatives and deadlines. Detail-oriented with strong problem-solving capabilities. Team player who thrives in a collaborative environment. Additional Information Full benefits 401(k) with company match Paid time off Working in a growing and dynamic industry LBF is an EEO/AA/Vet/Disabled Employe Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial. Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Develop and optimize customer retention and loyalty programs across the mortgage lifecycle to reduce churn, increase repeat business, and enhance customer satisfaction. | 7+ years marketing experience focused on retention/lifecycle marketing, advanced CRM and marketing automation skills, strong analytics, and proven mortgage or financial services industry experience. | At Longbridge, ( LBF) we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity. As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined. And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way. But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins. Why Longbridge? At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team: • Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do. • A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.” • Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers. If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together! Job Description Marketing Manager, Retention & Customer Lifecycle Marketing, this newly created role will be a strategic leader within LBF, responsible for developing, implementing, and optimizing a holistic customer retention and loyalty program across the entire mortgage lifecycle. The ideal candidate will champion customer lifetime value (CLV) by leveraging deep data insights, personalized communication strategies, and innovative programs designed to significantly reduce churn, drive repeat business (e.g., refinances), and cultivate unparalleled customer satisfaction. This role requires a proven leader with extensive experience in the mortgage or financial services industry, strong analytical capabilities, and a passion for building lasting customer relationships. Key Responsibilities: • Strategic Vision & Ownership: • Define, own, and continually evolve the comprehensive customer retention strategy and roadmap for Longbridge, aligning it with overall business objectives and revenue targets. • Identify key opportunities for growth in CLV and proactively mitigate risks of customer attrition across various loan types and stages. • Advanced Customer Segmentation & Personalization: • Lead the development and refinement of sophisticated customer segmentation models utilizing behavioral data, demographic insights, mortgage product types, and predictive analytics to enable highly targeted and relevant marketing efforts. • Drive the personalization of content, offers, and communication across all touchpoints to enhance customer engagement and perceived value. • Lifecycle Marketing Excellence: • Design, implement, and manage end-to-end customer lifecycle marketing programs (e.g., post-closing welcome, mid-loan nurturing, rate-watch programs, maturity/refinance opportunities). • Ensure a seamless, integrated, and valuable customer experience across all stages of their mortgage journey. • Churn Prediction & Prevention: • Utilize advanced analytics to identify early indicators of customer churn and develop proactive, data-driven strategies and interventions to retain at-risk customers. • Implement and optimize win-back campaigns and recovery programs to re-engage lapsed or dissatisfied customers. • Multi-Channel Campaign Leadership: • Oversee the strategic planning, execution, and optimization of multi-channel retention campaigns, including but not limited to email, SMS, direct mail, web personalization, and coordination with outbound calling efforts. • Ensure consistent brand messaging and customer experience across all channels. • Content Strategy & Development: • Guide the development of high-value, educational, and engaging content that resonates with existing customers, covering topics like refinancing options, HELOCs, homeownership tips, financial wellness, and company updates. • Collaborate with content creators to ensure messaging is compelling and effective. • Performance Analysis & Optimization: • Define, track, and report on key retention KPIs such as retention rate, churn rate, repeat business rate, Customer Lifetime Value (CLV), Net Promoter Score (NPS), and Customer Satisfaction (CSAT). • Conduct in-depth analysis of campaign performance, customer behavior, and market trends to derive actionable insights and inform continuous optimization. • Champion a culture of A/B testing and experimentation to maximize campaign effectiveness. • Technology & Data Leverage: • Be a power user and strategic owner of relevant marketing technology stacks, including CRM systems (e.g., Salesforce), marketing automation platforms (e.g., Marketing Cloud), and analytics tools. • Work closely with data teams to ensure data integrity, accessibility, and the development of predictive models. • Cross-Functional Collaboration & Influence: • Act as a key liaison, collaborating closely with Sales, Servicing, Product Development, Data Analytics, Compliance, and Legal teams to ensure seamless customer experiences and integrated retention strategies. • Influence internal stakeholders and secure buy-in for retention initiatives, advocating for the customer's needs. • Market & Competitive Intelligence: • Stay current with industry trends, emerging retention strategies, customer expectations, and competitor activities within the mortgage and broader financial services landscape. Qualifications • Proven, in-depth experience within the mortgage lending, mortgage servicing, or broader financial services industry. – This is a must have ! • Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Master's degree (MBA) preferred. • 7+ years of progressive experience in marketing, with a concentration in specifically focused on customer retention, lifecycle marketing, or loyalty programs. • Demonstrated expertise in developing and executing data-driven retention strategies that have significantly improved customer loyalty and CLV. • Advanced proficiency with CRM platforms (e.g., Salesforce) and enterprise-level marketing automation platforms. • Strong analytical acumen with the ability to interpret complex data, identify trends, build business cases, and present actionable insights to executive leadership. • Exceptional written and verbal communication skills, including presentation abilities, with a proven track record of crafting compelling and clear narratives. • Expertise in customer segmentation methodologies and personalization at scale. • Strong project management skills with the ability to lead multiple complex initiatives concurrently in a dynamic, fast-paced environment. • Highly collaborative, proactive, and results-oriented with a deep passion for the customer experience. Additional Information • Full benefits • 401(k) with company match • Paid time off • Working in a growing and dynamic industry • LBF is an EEO/AA/Vet/Disabled Employe • Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial. • Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

The Application Developer will work alongside architects and senior developers to build, enhance, and support consumer-facing websites and internal web applications. This role involves developing responsive and secure web applications and collaborating with designers and product owners. | Candidates should have 2+ years of experience in web development using .NET and C#, along with proficiency in HTML5, CSS3, and JavaScript. Familiarity with SQL Server and Azure services is also required, with preferred experience in CMS platforms and CI/CD pipelines. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.Why Longbridge?At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!Job DescriptionGeneral Responsibilities:We are looking for a passionate and detail-oriented Web Application Developer to join our Enterprise Application Development team. In this role, you will work alongside architects and senior developers to build, enhance, and support consumer-facing websites like our Borrower Portal, as well as internal web applications. This is a full-stack development role with a focus on .NET, C#, and Azure web services.Primary Job Duties:Develop responsive and secure web applications using ASP.NET Core, C#, JavaScript, HTML, and CSS.Support development of the Borrower Portal and internal business applications under the direction of senior team members.Implement UI components, API integrations, and backend logic.Collaborate with designers and product owners to translate user requirements into functional web solutions.Write clean, testable code and participate in peer reviews.Troubleshoot and resolve application issues in development and production environments.Participate in application deployments and assist with DevOps tasks as needed.Maintain documentation for technical specifications and user support.Follow best practices for security, coding standards, and version control.QualificationsExperience and Skills:Required:2+ years of experience in web development using .NET and C#.Proficiency in HTML5, CSS3, JavaScript, and modern front-end libraries (e.g., React, Angular, or similar).Experience developing RESTful APIs and consuming external web services.Familiarity with SQL Server and writing T-SQL queries.Understanding of responsive design and cross-browser compatibility.Basic knowledge of Azure services such as App Services and Key Vault.Preferred / Nice to Have:Experience working with CMS platforms such as Umbraco.Familiarity with Git, Azure DevOps, or other version control systems.Exposure to secure coding principles and vulnerability scanning tools.Understanding of CI/CD pipelines and automated deployments.Experience in financial services or consumer-facing web applications.Soft SkillsEager to learn and grow in a collaborative development environment.Good problem-solving and debugging skills.Strong communication and teamwork abilities.Attention to detail and focus on quality.Additional InformationFull benefits401(k) with company matchPaid time offWorking in a growing and dynamic industryLBF is an EEO/AA/Vet/Disabled EmployePlease note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

The Application Developer will work alongside architects and senior developers to build, enhance, and support consumer-facing websites and internal web applications. This role involves developing responsive and secure web applications and collaborating with designers and product owners. | Candidates should have 2+ years of experience in web development using .NET and C#, along with proficiency in HTML5, CSS3, and JavaScript. Familiarity with SQL Server and Azure services is also required, with preferred experience in CMS platforms and secure coding principles. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.Why Longbridge?At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!Job DescriptionGeneral Responsibilities:We are looking for a passionate and detail-oriented Web Application Developer to join our Enterprise Application Development team. In this role, you will work alongside architects and senior developers to build, enhance, and support consumer-facing websites like our Borrower Portal, as well as internal web applications. This is a full-stack development role with a focus on .NET, C#, and Azure web services.Primary Job Duties:Develop responsive and secure web applications using ASP.NET Core, C#, JavaScript, HTML, and CSS.Support development of the Borrower Portal and internal business applications under the direction of senior team members.Implement UI components, API integrations, and backend logic.Collaborate with designers and product owners to translate user requirements into functional web solutions.Write clean, testable code and participate in peer reviews.Troubleshoot and resolve application issues in development and production environments.Participate in application deployments and assist with DevOps tasks as needed.Maintain documentation for technical specifications and user support.Follow best practices for security, coding standards, and version control.QualificationsExperience and Skills:Required:2+ years of experience in web development using .NET and C#.Proficiency in HTML5, CSS3, JavaScript, and modern front-end libraries (e.g., React, Angular, or similar).Experience developing RESTful APIs and consuming external web services.Familiarity with SQL Server and writing T-SQL queries.Understanding of responsive design and cross-browser compatibility.Basic knowledge of Azure services such as App Services and Key Vault.Preferred / Nice to Have:Experience working with CMS platforms such as Umbraco.Familiarity with Git, Azure DevOps, or other version control systems.Exposure to secure coding principles and vulnerability scanning tools.Understanding of CI/CD pipelines and automated deployments.Experience in financial services or consumer-facing web applications.Soft SkillsEager to learn and grow in a collaborative development environment.Good problem-solving and debugging skills.Strong communication and teamwork abilities.Attention to detail and focus on quality.Additional InformationFull benefits401(k) with company matchPaid time offWorking in a growing and dynamic industryLBF is an EEO/AA/Vet/Disabled EmployePlease note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Lead product strategy and roadmap for Borrower Portal, collaborate with cross-functional teams, define KPIs, and ensure integration with financial systems. | 5+ years product management or business analyst experience in mortgage or financial services, strong collaboration and Agile skills, and experience with digital portals. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.Why Longbridge?At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!Job DescriptionLongbridge Financial (LBF) is adding to our team a Contract Product Manager (Borrower Portal). This Contract role will play an integral part of our existing team.We are seeking a strategic and detail-oriented Product Manager to lead the vision, roadmap, and execution of our Borrower Portal. This role will work closely with the Head of Technology and Innovation and collaborate with business stakeholders, UX designers, and technical teams to deliver new capabilities, improve customer experience, and support business growth. The ideal candidate will have experience building digital solutions for mortgage or financial services, with a focus on consumer-facing or partner-facing portals.Job responsibilities include but not limited to:Own the product strategy and roadmap for the Borrower Portal, aligning with company goals and customer needs.Lead business analysis, requirements gathering, and solution definition in collaboration with technology and business teams.Translate complex business requirements into detailed user stories, workflows, and technical specifications.Work closely with designers, developers, and QA to deliver high-quality features through iterative development cycles.Coordinate cross-functional input from servicing, operations, compliance, and marketing.Define KPIs and success metrics; monitor adoption and engagement to guide continuous improvement.Facilitate UAT and feedback loops with internal users and customer support teams.Champion the voice of the borrower and partner users throughout the development lifecycle.Ensure integration with systems such as the Loan Origination System (LOS), Salesforce, and document management platforms.Support project planning, status reporting, and executive updates.QualificationsRequired:5+ years of experience as a Product Manager, Business Analyst, or equivalent in a technology or digital team.Experience working in the mortgage, lending, or financial services industry.Strong background in building and managing digital portals for consumers or partners.Proven ability to write clear user stories, acceptance criteria, process flows, and functional specifications.Strong collaboration skills across business and technical teams.Experience with Agile development methodologies and tools such as Jira, Aha!, or Azure DevOps.Preferred / Nice to Have:Familiarity with borrower engagement tools, CRM systems, and self-service platforms.Knowledge of UI/UX design principles and responsive web applications.Experience with reverse mortgage or home equity products.Ability to manage multiple priorities in a fast-paced, evolving environment.Soft SkillsStrong communication and presentation skills.Analytical and detail-oriented approach to solving complex problems.Customer-focused mindset with a passion for improving user experience.Organized, self-motivated, and able to drive initiatives to completion.Additional InformationLBF is an EEO/AA/Vet/Disabled EmployerPlease note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

Administer, monitor, and optimize SQL Server and Azure databases, implement HA/DR solutions, automate tasks, and ensure security and compliance. | 5+ years SQL Server DBA experience in enterprise environments with strong Azure and scripting skills, plus knowledge of database security and HA/DR. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.Why Longbridge?At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!Job DescriptionLongbridge Financial (LBF) is adding to our team a Contract Database Administrator. This Contract role will play an integral part of our existing team.We are seeking an experienced and detail-oriented Database Administrator (Contractor) to support the administration, monitoring, and optimization of our SQL Server and Azure-based database systems. This contractor will work closely with the Data Warehouse Architect / Manager to ensure availability, performance, and security of all data environments.Job responsibilities include but not limited to:Administer, monitor, and maintain SQL Server databases across on-prem and Azure environments.Implement and manage Azure SQL Database, Azure Managed Instances, and SQL Server on virtual machines.Perform regular database maintenance, backups, and restore operations.Monitor performance and tune SQL queries, indexes, and database configurations.Set up and manage high availability and disaster recovery (HA/DR) solutions (e.g., Always On, failover groups).Collaborate with data engineers and developers to support database design, deployment, and optimization.Ensure database security and compliance with corporate and regulatory policies.Automate routine database administration tasks using PowerShell or T-SQL scripts.Support deployments and troubleshoot production issues in coordination with the DW team.Document procedures, standards, and configuration changes for audit and team alignment.QualificationsRequired:5+ years of experience as a SQL Server DBA in enterprise environments.Strong expertise in SQL Server 2016 or later, including Enterprise Edition features.Hands-on experience with Azure SQL, Azure Managed Instances, and database-as-a-service offerings.Experience implementing and managing HA/DR solutions.Proficiency in performance tuning, query optimization, and database indexing.Proficiency in database security principles and role-based access control.Strong scripting skills using T-SQL and PowerShell.Preferred / Nice to Have:Experience supporting data warehouse environments or large-scale ETL workloads.Familiarity with Microsoft Fabric or Synapse Analytics.Understanding of compliance frameworks like SOX or FFIEC.Prior experience working as a contractor or consultant in financial services.Soft SkillsReliable, responsive, and detail-oriented.Excellent communication and documentation skills.Able to work independently with minimal supervision.Strong problem-solving skills and a proactive attitude.Additional InformationLBF is an EEO/AA/Vet/Disabled EmployerPlease note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.

The SOX Coordinator supports enterprise risk management and administers the Company’s Sarbanes-Oxley (SOX) program. Responsibilities include coordinating with control owners, liaising with auditors, and assisting with audit activities related to SOX. | A Bachelor’s degree in Finance, Accounting, or a related field is required, along with 2-3 years of experience in a financial or auditing role. Preferred qualifications include certifications such as CIA, CPA, or CISA, and advanced knowledge of internal controls and the COSO framework. | At Longbridge, we love seniors and we’re passionate about helping them unlock the power of one of their greatest assets—their home equity.As a leading provider of home equity solutions for seniors, we’re committed to helping older homeowners make the most of what they’ve worked hard to build, so they can live the retirement they imagined.And we don’t just do it well, we do it really well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we’ve earned a reputation for making it easy and stress-free to access home equity—with guidance every step of the way.But it’s not just our customers who love us—our team does, too! We’ve been named a Great Place to Work® three years in a row because we believe that when people enjoy what they do and where they do it, everyone wins.Why Longbridge?At Longbridge, we don’t just offer jobs, we offer careers that grow with you. Here’s why you’ll love being part of our team:Grow With Us – We’re big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within—because when you succeed, we all do.A Culture That Clicks – We work hard, but we have fun doing it! Whether it’s team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”Benefits That Have Your Back – We’ve got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.If you’re looking for a place where your work truly makes a difference, we’d love to have you on board. Apply today and let’s do great things together!   Job DescriptionThe SOX Coordinator supports enterprise risk management and is responsible for administering and facilitating the Company’s Sarbanes-Oxley (SOX) program, framework and operation to effectively identify, assess and report on the Company’s risks and risk mitigation related to Internal Controls over Financial Reporting.Responsibilities Coordinate with control owners to validate that SOX controls are executed timely and in alignment with the approved Risk Control Matrix (RCM)Liaise between control owners and both internal and external auditors to ensure smooth process to track all open audit requests related to SOX, including collecting and distributing support files, working with the appropriate parties to address open items, and escalating late or at risk items to managementLiaise with internal and external auditors and proactively participate in coordination of management’s assessment of internal controls over financial reporting and any planned reliance by external auditors on internal audit testingCoordinate the delivery of supporting for remediation of findings and deficiencies identified by internal and external auditorsAssist with various audit activities and administrative duties related to SOX (e.g., scheduling meetings to discuss controls, ensuring auditors receive information requested timely, etc.)Provide reporting, as needed, on the status of controls and other SOX-related items for managementAssist with any other risk related duties, SOX initiatives or otherwise, as assignedKnowledge, Skills, and AbilitiesExcellent planning and organizational skillsOutstanding oral and written communication skills requiredAttention to detail is required with the ability to effectively multi-taskSolution-oriented problem solverProactive self-starterStrong interpersonal and influencing skillsSolid working knowledge of GAAP, preferredMust have strong work ethic  Qualifications Bachelor’s degree in Finance, Accounting, or related field of study, required. 2-3 years’ experience in a financial or auditing role, required; within a public company, preferred.Certified Internal Auditor (CIA), Certified Public Accountant (CPA), Certified Information Systems Auditor (CISA), preferred.Advanced knowledge/proficiency in internal controls and the COSO framework, preferred.Experience in supervising SOX project management preferred.Advanced knowledge/proficiency in Microsoft Office and ERP packages, required.A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.  Additional InformationFull benefits401(k) with company matchPaid time offWorking in a growing and dynamic industryLBF is an EEO/AA/Vet/Disabled EmployePlease note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.