2 open positions available
Manage and execute events, webinars, and PR initiatives to enhance brand reputation and awareness. | Bachelor's degree in marketing or communications, 3+ years in PR or marketing, experience working with PR agencies, strong communication skills, and understanding of real estate or SaaS industries. | We’re looking for a PR & Events Manager to own the execution of all events, webinars, and thought leadership opportunities. This role blends strong project management with creative brand storytelling, ensuring every event and PR moment reinforces our reputation and drives awareness. \n ESSENTIAL RESPONSIBILITIES & DUTIES: Develop the annual event and webinar strategy, owning all planning, scheduling, logistics, staffing, promotion, and post-event execution. Partner with marketing leadership and the Industry Principal to shape topics, secure speakers, build content flow, and drive promotional plans and reporting to deliver high engagement and a consistent brand experience. Act as the primary liaison to the external PR agency—managing announcements, media outreach, briefing materials, approvals, and message alignment with company strategy. Oversee speaking opportunities, award submissions, contributed articles, and industry participation, coordinating prep and timing with executives and SMEs. Collaborate with Marketing, Product, HR, and Executive Leadership to ensure events and PR initiatives support business goals and present a unified brand presence. Support internal communications in partnership with HR, ensuring employees receive clear, timely, and aligned updates on company initiatives, events, and priorities. Monitor KPIs across events, webinars, and PR activities, using insights to refine strategies and accelerate growth. REQUIREMENTS: Understanding of the residential real estate market and technology. Strong project management skills and the ability to juggle multiple fast-moving priorities Experience working with PR agencies Excellent writing, communication, and organizational skills Comfort working with executives and subject-matter experts A proactive mindset with a focus on execution and results Experience in B2B SaaS and/or real estate technology is a plus QUALIFICATIONS: EDUCATION: Bachelor’s degree in marketing, communications, or a related field. EXPERIENCE: 3+ years in PR, brand, event management, or integrated marketing roles \n
Manage key client accounts by providing proactive support, conducting strategic planning, collaborating cross-functionally, driving product adoption, and preventing churn. | Requires experience managing multiple enterprise-level accounts in a SaaS environment, strong communication and project management skills, and familiarity with CRM and customer success platforms. | The Key Accounts Success Advisor is a crucial member of the Success Team. This role is responsible for fostering strong relationships with key clients, ensuring they maximize the value of our platform, and driving customer satisfaction and retention. The ideal candidate is customer-focused, tech-savvy, and passionate about helping clients succeed in a dynamic and fast-paced environment. ESSENTIAL RESPONSIBILITIES & DUTIES: • Serve as the primary point of contact for assigned key accounts, providing proactive guidance and support. • Develop a deep understanding of client business goals, workflows, and challenges to drive product adoption and success. • Conduct regular check-ins, business reviews, and strategic planning sessions with key clients. • Collaborate cross-functionally with Sales, Product, and Support teams to ensure seamless onboarding and ongoing engagement. • Identify expansion opportunities within accounts, driving upsells and renewals in partnership with the Sales team. • Monitor key customer health metrics, proactively addressing issues to prevent churn. • Advocate for customers by gathering feedback and relaying insights to internal teams to improve the product experience. • Provide training and best practice recommendations to enhance client usage of the platform. • Assist in the development of client success resources, including help center articles, webinars, and training materials. REQUIREMENTS: • Strong understanding of real estate technology, property management, or real estate transactions is a plus. • Excellent communication, problem-solving, and relationship-building skills. • Ability to analyze customer data and trends to drive strategic recommendations. • Experience managing multiple enterprise-level accounts with a consultative approach. • Strong project management skills with attention to detail and follow-through. • Comfortable using CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot). QUALIFICATIONS: • EDUCATION: Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience). • EXPERIENCE: Proven track record of managing and growing key client relationships in a SaaS environment. • Experience working in a customer-facing role within a technology or real estate industry is preferred.
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