Local Crafts

Manage and grow affiliate and ambassador programs, develop strategies, analyze performance, and foster community engagement. | 3-5 years in affiliate marketing or community growth, strong understanding of performance metrics, proven partnership building, data-driven decision-making, and excellent communication skills. | Location: Fully Remote Reports To: Performance Marketing Manager Job Overview: Are you passionate about affiliate marketing, influencer partnerships, and community growth? Do you thrive on building relationships, analyzing performance, and creating campaigns that drive real results? We’re looking for an Affiliate & Ambassador Growth Manager to own and grow our affiliate programs, creator partnerships, and brand ambassador community. In this role, you’ll develop strategies that increase sales, conversions, and new customer acquisition while fostering long-term connections with affiliates, ambassadors, and creators who love our brand. If you’re data-driven, relationship-focused, and excited about connecting authentically with the crafting, DIY, and maker community, we’d love to meet you. Key Responsibilities: Affiliate Program Management & Growth • Oversee and optimize affiliate programs across partner networks to drive performance and maximize ROI. • Recruit, onboard, and nurture relationships with new and existing affiliates, ensuring alignment with business goals. • Develop and execute strategies to increase sales, conversions, and new customer acquisition. • Monitor affiliate performance, identifying opportunities to improve efficiency and scale results. • Design and implement commission structures, promotional campaigns, and incentive programs to boost engagement. • Provide affiliates with up-to-date marketing assets, product info, and performance best practices. • Analyze key metrics (sales, conversion rate, CPA, ROAS) and deliver regular performance reports and insights. • Explore new networks, technologies, influencers, and content partners to expand reach. • Collaborate with Paid Media, CRM, and Digital Marketing teams to integrate affiliate initiatives into broader campaigns. Ambassador Program Management & Growth • Own our brand ambassador program - from monthly content planning to campaign execution. • Manage, grow, and elevate relationships with creators and superfans, building long-term partnerships. • Develop a content calendar in collaboration with ambassadors, ensuring authentic, on-brand storytelling. • Coordinate outreach, negotiations, and contracts with ambassadors and influencers. • Track and analyze ambassador program performance, including reach, engagement, and conversions. • Provide monthly insights and recommendations to optimize future campaigns. • Lead the transformation of our ambassador program from a manual, spreadsheet-driven process into a scalable, best-in-class program. What Success Looks Like • A thriving affiliate program delivering measurable growth in revenue and new customers. • Engaged ambassadors who consistently create high-quality content that drives awareness and conversions. • Clear performance reporting and actionable insights shared regularly with leadership. • Strong internal collaboration that aligns affiliate and ambassador efforts with overall marketing goals. About Us Local Crafts, (formerly Premier Needle Arts (PNA)), manages a variety of well-known brands, including Jimmy Beans Wool, Madeline Tosh, DellaQ, Connecting Threads, Knit Picks, Superior Threads, Crochet.com and Berroco. Our hands-on approach helps us provide fabrics, threads, yarns, and tools that meet our customers' preferences while maintaining exceptional quality. Available through dedicated consumer websites, Amazon, wholesale distributors, local retail partners, and consumer shows, our products are loved by craft enthusiasts at every level. We help our customers love what they make! As an equal opportunity employer, Local Crafts is committed to creating and maintaining a supportive and inclusive work environment. We empower each team member to reach their full potential and foster an atmosphere that inspires creativity among our customers. Our Commitment to Inclusion We believe crafting is for everyone and so is working here. Creativity thrives when different voices, perspectives, and experiences come together. We welcome team members of all races, ethnicities, ages, religions, identities, orientations, abilities, and backgrounds. If you’re excited about this role but don’t meet every single requirement, we encourage you to apply anyway. We know the best teams are built by people who bring curiosity, a willingness to learn, and a love for what they do. Requirements Required Skills & Experience: • 3–5 years of experience in affiliate marketing, influencer/creator partnerships, or community growth roles. • Strong understanding of affiliate networks, tracking platforms, and performance marketing metrics (CPA, ROAS, LTV, etc.). • Demonstrated ability to build and scale partnerships, from recruitment and onboarding through long-term relationship management. • Proven track record of driving measurable growth through data-driven decision-making and campaign optimization. • Experience creating and managing incentive structures, commission models, and performance-based campaigns. • Excellent analytical skills with the ability to translate data into actionable insights and recommendations. • Strong project management skills – able to juggle multiple programs, deadlines, and partner relationships. • Exceptional communication and negotiation skills, with the ability to influence partners and work cross-functionally with internal teams. • Proficiency in Excel/Google Sheets, CRM platforms, and affiliate tracking tools (e.g., Impact, Refersion, ShareASale, or similar). Preferred Expertise • Experience building or scaling a brand ambassador or creator program from scratch. • Background working with consumer brands in e-commerce, retail, or lifestyle products. • Familiarity with content creation and social media platforms (Instagram, TikTok, YouTube, Pinterest). • Creative mindset with the ability to collaborate on campaign ideas and storytelling with ambassadors. • Passion for crafting, knitting, crocheting, sewing, DIY, or handmade goods, with an authentic connection to creative communities. • Previous experience transitioning programs from manual processes to scalable systems or tech-enabled platforms. Benefits Our compensation package is designed to match industry standards and account for factors like your geographical location as well as the experience and the skills you bring. • Proficient-level experience falls toward the lower to mid-range. • Strategic-level experience may be considered at the upper range. The starting pay range for this position is: $70,000-$80,000 per year. Benefits We offer a generous benefits package, including: • Multiple medical, dental and vision plan options after 30 days (with company contributions to the premium costs) • Healthcare Savings and Flexible Spending Accounts • Company-paid Life, Short and Long-Term Disability, and worldwide travel assistance benefits • Voluntary life and income replacement plans • 401(k) Retirement Savings Plan with Employer Match • Paid time off and holiday pay • Employee discounts at all Local Crafts companies!

Manage CEO's schedule, communications, travel logistics, meeting preparation, and streamline executive workflows using technology and AI tools. | 5+ years supporting senior leaders with complex scheduling, professional communication, trust handling sensitive info, strong organization, and fluency with Microsoft Office, Teams, SharePoint, and Basecamp. | Job Title: Executive Assistant to the CEO Location: Fully Remote Job Type: Full-Time We’re a team of passionate makers who believe in the beauty of handmade things and the joy of creating. From yarns and fabrics to tools designed with care, everything we make is tested and loved by someone on our team. Crafting connects us - to ourselves, to each other, and to the world around us - and that spirit of creativity and collaboration runs through everything we do. Now we’re looking for an Executive Assistant to the CEO who shares our love of craft and community, and who can bring the same care and creativity to support our leadership. This role is all about keeping things running smoothly, anticipating needs, and making sure our CEO has the time and space to focus on what matters most - growing our movement and our company. What We’re Looking For At a minimum, you bring proven experience supporting senior leaders with complex calendars, confidential communications, and high-level meeting coordination. You are highly organized, resourceful, and a trusted partner who keeps operations running smoothly. What Would Make You Stand Out You’re not just an assistant, but a strategic partner. You anticipate needs before they arise, build relationships with board members and external partners, and streamline executive workflows at scale. You bring insight and influence to the role, helping extend the CEO’s impact across the company. What You’ll Do Keep the CEO’s schedule, meetings, and priorities organized and on track. Prioritize and draft communications with warmth, clarity, and discretion. Coordinate travel and logistics. Prepare agendas, notes, and follow-ups so meetings are both useful and productive. Be a bridge between the CEO and staff, board members, and community. Leverage AI productivity tools to streamline workflows, automate routine tasks, and find ways to do things more efficiently – by applying existing expertise or learning quickly on the job. Pitch in on special projects and events where an extra set of steady hands makes all the difference. Spot challenges before they become problems, and smooth out the bumps along the way. Technology & AI We’re all about working smarter so we have more time for what matters most – creating! In this role, you’ll use technology to clear the clutter, spot what’s needed before it’s asked for, and keep things humming along. From productivity tools to communication platforms, you’ll help manage information and make workflows feel seamless. If you are already using AI tools, great! But if not, curiosity and a willingness to experiment are just as valuable. Our Commitment to Inclusion We believe crafting is for everyone and so is working here. Creativity thrives when different voices, perspectives, and experiences come together. We welcome team members of all races, ethnicities, ages, religions, identities, orientations, abilities, and backgrounds. If you’re excited about this role but don’t meet every single requirement, we encourage you to apply anyway. We know the best teams are built by people who bring curiosity, a willingness to learn, and a love for what they do. What You Bring Must-haves (Proficient Skills): 5+ years supporting senior leaders in busy, fast-moving environments. Complex scheduling superpowers (the more complex, the better) Clear, professional communication skills - both written and spoken. A track record of handling sensitive information with absolute trust. Strong organizational skills and comfort juggling lots of priorities. Fluency with everyday tools like Microsoft Office, Teams, SharePoint and Basecamp. Bonus Points (Strategic Skills): Experience as a true partner to a CEO or senior executive. The ability to see around corners and anticipate needs before they’re spoken. Skilled in preparing board materials and similar communications. Confidence engaging with board members, senior leaders, and external partners. A knack for finding ways to make systems and workflows more efficient. The presence to represent the CEO’s voice and priorities at a leadership level. Salary range: $65,000 – $95,000 annually, depending on your location as well as the experience and the skills you bring. Proficient-level experience falls toward the lower to mid-range. Strategic-level experience may be considered at the upper range. Our benefits package includes: Profitability-based bonus plan. Multiple medical, dental and vision plan options with company contributions to the premium costs. Healthcare Savings and Flexible Spending Accounts Company-paid life, short- and long-term disability benefits 401(k) Retirement Plan with employer match. Employee Discounts as all Local Crafts companies. The chance to grow with a company that values creativity, collaboration, and a love of craft.

The Executive Assistant will manage the CEO's schedule, prioritize communications, coordinate travel, and prepare meeting materials. This role also involves acting as a liaison between the CEO and various stakeholders while leveraging technology to enhance productivity. | Candidates must have at least 5 years of experience supporting senior leaders in dynamic environments, with strong organizational and communication skills. A proven ability to handle sensitive information and familiarity with tools like Microsoft Office is essential. | Job Title: Executive Assistant to the CEO Location: Fully Remote Job Type: Full-Time We’re a team of passionate makers who believe in the beauty of handmade things and the joy of creating. From yarns and fabrics to tools designed with care, everything we make is tested and loved by someone on our team. Crafting connects us - to ourselves, to each other, and to the world around us - and that spirit of creativity and collaboration runs through everything we do. Now we’re looking for an Executive Assistant to the CEO who shares our love of craft and community, and who can bring the same care and creativity to support our leadership. This role is all about keeping things running smoothly, anticipating needs, and making sure our CEO has the time and space to focus on what matters most - growing our movement and our company. What We’re Looking For At a minimum, you bring proven experience supporting senior leaders with complex calendars, confidential communications, and high-level meeting coordination. You are highly organized, resourceful, and a trusted partner who keeps operations running smoothly. What Would Make You Stand Out You’re not just an assistant, but a strategic partner. You anticipate needs before they arise, build relationships with board members and external partners, and streamline executive workflows at scale. You bring insight and influence to the role, helping extend the CEO’s impact across the company. What You’ll Do Keep the CEO’s schedule, meetings, and priorities organized and on track. Prioritize and draft communications with warmth, clarity, and discretion. Coordinate travel and logistics. Prepare agendas, notes, and follow-ups so meetings are both useful and productive. Be a bridge between the CEO and staff, board members, and community. Leverage AI productivity tools to streamline workflows, automate routine tasks, and find ways to do things more efficiently – by applying existing expertise or learning quickly on the job. Pitch in on special projects and events where an extra set of steady hands makes all the difference. Spot challenges before they become problems, and smooth out the bumps along the way. Technology & AI We’re all about working smarter so we have more time for what matters most – creating! In this role, you’ll use technology to clear the clutter, spot what’s needed before it’s asked for, and keep things humming along. From productivity tools to communication platforms, you’ll help manage information and make workflows feel seamless. If you are already using AI tools, great! But if not, curiosity and a willingness to experiment are just as valuable. Our Commitment to Inclusion We believe crafting is for everyone and so is working here. Creativity thrives when different voices, perspectives, and experiences come together. We welcome team members of all races, ethnicities, ages, religions, identities, orientations, abilities, and backgrounds. If you’re excited about this role but don’t meet every single requirement, we encourage you to apply anyway. We know the best teams are built by people who bring curiosity, a willingness to learn, and a love for what they do. What You Bring Must-haves (Proficient Skills): 5+ years supporting senior leaders in busy, fast-moving environments. Complex scheduling superpowers (the more complex, the better) Clear, professional communication skills - both written and spoken. A track record of handling sensitive information with absolute trust. Strong organizational skills and comfort juggling lots of priorities. Fluency with everyday tools like Microsoft Office, Teams, SharePoint and Basecamp. Bonus Points (Strategic Skills): Experience as a true partner to a CEO or senior executive. The ability to see around corners and anticipate needs before they’re spoken. Skilled in preparing board materials and similar communications. Confidence engaging with board members, senior leaders, and external partners. A knack for finding ways to make systems and workflows more efficient. The presence to represent the CEO’s voice and priorities at a leadership level. Salary range: $65,000 – $95,000 annually, depending on your location as well as the experience and the skills you bring. Proficient-level experience falls toward the lower to mid-range. Strategic-level experience may be considered at the upper range. Our benefits package includes: Profitability-based bonus plan. Multiple medical, dental and vision plan options with company contributions to the premium costs. Healthcare Savings and Flexible Spending Accounts Company-paid life, short- and long-term disability benefits 401(k) Retirement Plan with employer match. Employee Discounts as all Local Crafts companies. The chance to grow with a company that values creativity, collaboration, and a love of craft.

Manage and grow affiliate and ambassador programs to increase sales, conversions, and customer acquisition through relationship building, campaign execution, and performance analysis. | 3-5 years experience in affiliate marketing or influencer partnerships, strong analytical and project management skills, proficiency with affiliate tracking and CRM tools, and ability to build scalable programs. | Location: Fully Remote Reports To: Performance Marketing Manager Job Overview: Are you passionate about affiliate marketing, influencer partnerships, and community growth? Do you thrive on building relationships, analyzing performance, and creating campaigns that drive real results? We’re looking for an Affiliate & Ambassador Growth Manager to own and grow our affiliate programs, creator partnerships, and brand ambassador community. In this role, you’ll develop strategies that increase sales, conversions, and new customer acquisition while fostering long-term connections with affiliates, ambassadors, and creators who love our brand. If you’re data-driven, relationship-focused, and excited about connecting authentically with the crafting, DIY, and maker community, we’d love to meet you. Key Responsibilities: Affiliate Program Management & Growth • Oversee and optimize affiliate programs across partner networks to drive performance and maximize ROI. • Recruit, onboard, and nurture relationships with new and existing affiliates, ensuring alignment with business goals. • Develop and execute strategies to increase sales, conversions, and new customer acquisition. • Monitor affiliate performance, identifying opportunities to improve efficiency and scale results. • Design and implement commission structures, promotional campaigns, and incentive programs to boost engagement. • Provide affiliates with up-to-date marketing assets, product info, and performance best practices. • Analyze key metrics (sales, conversion rate, CPA, ROAS) and deliver regular performance reports and insights. • Explore new networks, technologies, influencers, and content partners to expand reach. • Collaborate with Paid Media, CRM, and Digital Marketing teams to integrate affiliate initiatives into broader campaigns. Ambassador Program Management & Growth • Own our brand ambassador program - from monthly content planning to campaign execution. • Manage, grow, and elevate relationships with creators and superfans, building long-term partnerships. • Develop a content calendar in collaboration with ambassadors, ensuring authentic, on-brand storytelling. • Coordinate outreach, negotiations, and contracts with ambassadors and influencers. • Track and analyze ambassador program performance, including reach, engagement, and conversions. • Provide monthly insights and recommendations to optimize future campaigns. • Lead the transformation of our ambassador program from a manual, spreadsheet-driven process into a scalable, best-in-class program. What Success Looks Like • A thriving affiliate program delivering measurable growth in revenue and new customers. • Engaged ambassadors who consistently create high-quality content that drives awareness and conversions. • Clear performance reporting and actionable insights shared regularly with leadership. • Strong internal collaboration that aligns affiliate and ambassador efforts with overall marketing goals. About Us Local Crafts, (formerly Premier Needle Arts (PNA)), manages a variety of well-known brands, including Jimmy Beans Wool, Madeline Tosh, DellaQ, Connecting Threads, Knit Picks, Superior Threads, Crochet.com and Berroco. Our hands-on approach helps us provide fabrics, threads, yarns, and tools that meet our customers' preferences while maintaining exceptional quality. Available through dedicated consumer websites, Amazon, wholesale distributors, local retail partners, and consumer shows, our products are loved by craft enthusiasts at every level. We help our customers love what they make! As an equal opportunity employer, Local Crafts is committed to creating and maintaining a supportive and inclusive work environment. We empower each team member to reach their full potential and foster an atmosphere that inspires creativity among our customers. Our Commitment to Inclusion We believe crafting is for everyone and so is working here. Creativity thrives when different voices, perspectives, and experiences come together. We welcome team members of all races, ethnicities, ages, religions, identities, orientations, abilities, and backgrounds. If you’re excited about this role but don’t meet every single requirement, we encourage you to apply anyway. We know the best teams are built by people who bring curiosity, a willingness to learn, and a love for what they do. Requirements Required Skills & Experience: • 3–5 years of experience in affiliate marketing, influencer/creator partnerships, or community growth roles. • Strong understanding of affiliate networks, tracking platforms, and performance marketing metrics (CPA, ROAS, LTV, etc.). • Demonstrated ability to build and scale partnerships, from recruitment and onboarding through long-term relationship management. • Proven track record of driving measurable growth through data-driven decision-making and campaign optimization. • Experience creating and managing incentive structures, commission models, and performance-based campaigns. • Excellent analytical skills with the ability to translate data into actionable insights and recommendations. • Strong project management skills – able to juggle multiple programs, deadlines, and partner relationships. • Exceptional communication and negotiation skills, with the ability to influence partners and work cross-functionally with internal teams. • Proficiency in Excel/Google Sheets, CRM platforms, and affiliate tracking tools (e.g., Impact, Refersion, ShareASale, or similar). Preferred Expertise • Experience building or scaling a brand ambassador or creator program from scratch. • Background working with consumer brands in e-commerce, retail, or lifestyle products. • Familiarity with content creation and social media platforms (Instagram, TikTok, YouTube, Pinterest). • Creative mindset with the ability to collaborate on campaign ideas and storytelling with ambassadors. • Passion for crafting, knitting, crocheting, sewing, DIY, or handmade goods, with an authentic connection to creative communities. • Previous experience transitioning programs from manual processes to scalable systems or tech-enabled platforms. Benefits Our compensation package is designed to match industry standards and account for factors like your geographical location as well as the experience and the skills you bring. • Proficient-level experience falls toward the lower to mid-range. • Strategic-level experience may be considered at the upper range. The starting pay range for this position is: $70,000-$80,000 per year. Benefits We offer a generous benefits package, including: • Multiple medical, dental and vision plan options after 30 days (with company contributions to the premium costs) • Healthcare Savings and Flexible Spending Accounts • Company-paid Life, Short and Long-Term Disability, and worldwide travel assistance benefits • Voluntary life and income replacement plans • 401(k) Retirement Savings Plan with Employer Match • Paid time off and holiday pay • Employee discounts at all Local Crafts companies!

The Affiliate & Ambassador Growth Manager will oversee and optimize affiliate programs and manage the brand ambassador program to drive performance and engagement. This role involves developing strategies to increase sales and customer acquisition while fostering long-term relationships with affiliates and ambassadors. | Candidates should have 3-5 years of experience in affiliate marketing or community growth roles, with a strong understanding of performance marketing metrics. Excellent analytical, communication, and project management skills are essential for success in this position. | Location: Fully Remote Reports To: Performance Marketing Manager Job Overview: Are you passionate about affiliate marketing, influencer partnerships, and community growth? Do you thrive on building relationships, analyzing performance, and creating campaigns that drive real results? We’re looking for an Affiliate & Ambassador Growth Manager to own and grow our affiliate programs, creator partnerships, and brand ambassador community. In this role, you’ll develop strategies that increase sales, conversions, and new customer acquisition while fostering long-term connections with affiliates, ambassadors, and creators who love our brand. If you’re data-driven, relationship-focused, and excited about connecting authentically with the crafting, DIY, and maker community, we’d love to meet you. Key Responsibilities: Affiliate Program Management & Growth Oversee and optimize affiliate programs across partner networks to drive performance and maximize ROI. Recruit, onboard, and nurture relationships with new and existing affiliates, ensuring alignment with business goals. Develop and execute strategies to increase sales, conversions, and new customer acquisition. Monitor affiliate performance, identifying opportunities to improve efficiency and scale results. Design and implement commission structures, promotional campaigns, and incentive programs to boost engagement. Provide affiliates with up-to-date marketing assets, product info, and performance best practices. Analyze key metrics (sales, conversion rate, CPA, ROAS) and deliver regular performance reports and insights. Explore new networks, technologies, influencers, and content partners to expand reach. Collaborate with Paid Media, CRM, and Digital Marketing teams to integrate affiliate initiatives into broader campaigns. Ambassador Program Management & Growth Own our brand ambassador program - from monthly content planning to campaign execution. Manage, grow, and elevate relationships with creators and superfans, building long-term partnerships. Develop a content calendar in collaboration with ambassadors, ensuring authentic, on-brand storytelling. Coordinate outreach, negotiations, and contracts with ambassadors and influencers. Track and analyze ambassador program performance, including reach, engagement, and conversions. Provide monthly insights and recommendations to optimize future campaigns. Lead the transformation of our ambassador program from a manual, spreadsheet-driven process into a scalable, best-in-class program. What Success Looks Like A thriving affiliate program delivering measurable growth in revenue and new customers. Engaged ambassadors who consistently create high-quality content that drives awareness and conversions. Clear performance reporting and actionable insights shared regularly with leadership. Strong internal collaboration that aligns affiliate and ambassador efforts with overall marketing goals. About Us Local Crafts, (formerly Premier Needle Arts (PNA)), manages a variety of well-known brands, including Jimmy Beans Wool, Madeline Tosh, DellaQ, Connecting Threads, Knit Picks, Superior Threads, Crochet.com and Berroco. Our hands-on approach helps us provide fabrics, threads, yarns, and tools that meet our customers' preferences while maintaining exceptional quality. Available through dedicated consumer websites, Amazon, wholesale distributors, local retail partners, and consumer shows, our products are loved by craft enthusiasts at every level. We help our customers love what they make! As an equal opportunity employer, Local Crafts is committed to creating and maintaining a supportive and inclusive work environment. We empower each team member to reach their full potential and foster an atmosphere that inspires creativity among our customers. Our Commitment to Inclusion We believe crafting is for everyone and so is working here. Creativity thrives when different voices, perspectives, and experiences come together. We welcome team members of all races, ethnicities, ages, religions, identities, orientations, abilities, and backgrounds. If you’re excited about this role but don’t meet every single requirement, we encourage you to apply anyway. We know the best teams are built by people who bring curiosity, a willingness to learn, and a love for what they do. Required Skills & Experience: 3–5 years of experience in affiliate marketing, influencer/creator partnerships, or community growth roles. Strong understanding of affiliate networks, tracking platforms, and performance marketing metrics (CPA, ROAS, LTV, etc.). Demonstrated ability to build and scale partnerships, from recruitment and onboarding through long-term relationship management. Proven track record of driving measurable growth through data-driven decision-making and campaign optimization. Experience creating and managing incentive structures, commission models, and performance-based campaigns. Excellent analytical skills with the ability to translate data into actionable insights and recommendations. Strong project management skills – able to juggle multiple programs, deadlines, and partner relationships. Exceptional communication and negotiation skills, with the ability to influence partners and work cross-functionally with internal teams. Proficiency in Excel/Google Sheets, CRM platforms, and affiliate tracking tools (e.g., Impact, Refersion, ShareASale, or similar). Preferred Expertise Experience building or scaling a brand ambassador or creator program from scratch. Background working with consumer brands in e-commerce, retail, or lifestyle products. Familiarity with content creation and social media platforms (Instagram, TikTok, YouTube, Pinterest). Creative mindset with the ability to collaborate on campaign ideas and storytelling with ambassadors. Passion for crafting, knitting, crocheting, sewing, DIY, or handmade goods, with an authentic connection to creative communities. Previous experience transitioning programs from manual processes to scalable systems or tech-enabled platforms. Our compensation package is designed to match industry standards and account for factors like your geographical location as well as the experience and the skills you bring. Proficient-level experience falls toward the lower to mid-range. Strategic-level experience may be considered at the upper range. The starting pay range for this position is: $70,000-$80,000 per year. Benefits We offer a generous benefits package, including: Multiple medical, dental and vision plan options after 30 days (with company contributions to the premium costs) Healthcare Savings and Flexible Spending Accounts Company-paid Life, Short and Long-Term Disability, and worldwide travel assistance benefits Voluntary life and income replacement plans 401(k) Retirement Savings Plan with Employer Match Paid time off and holiday pay Employee discounts at all Local Crafts companies!

Manage and grow affiliate and ambassador programs to increase sales, conversions, and customer acquisition while analyzing performance and collaborating cross-functionally. | 3-5 years experience in affiliate marketing or influencer partnerships, strong analytical and project management skills, proficiency with affiliate tracking tools, and excellent communication. | Location: Fully Remote Reports To: Performance Marketing Manager Job Overview: Are you passionate about affiliate marketing, influencer partnerships, and community growth? Do you thrive on building relationships, analyzing performance, and creating campaigns that drive real results? We’re looking for an Affiliate & Ambassador Growth Manager to own and grow our affiliate programs, creator partnerships, and brand ambassador community. In this role, you’ll develop strategies that increase sales, conversions, and new customer acquisition while fostering long-term connections with affiliates, ambassadors, and creators who love our brand. If you’re data-driven, relationship-focused, and excited about connecting authentically with the crafting, DIY, and maker community, we’d love to meet you. Key Responsibilities: Affiliate Program Management & Growth • Oversee and optimize affiliate programs across partner networks to drive performance and maximize ROI. • Recruit, onboard, and nurture relationships with new and existing affiliates, ensuring alignment with business goals. • Develop and execute strategies to increase sales, conversions, and new customer acquisition. • Monitor affiliate performance, identifying opportunities to improve efficiency and scale results. • Design and implement commission structures, promotional campaigns, and incentive programs to boost engagement. • Provide affiliates with up-to-date marketing assets, product info, and performance best practices. • Analyze key metrics (sales, conversion rate, CPA, ROAS) and deliver regular performance reports and insights. • Explore new networks, technologies, influencers, and content partners to expand reach. • Collaborate with Paid Media, CRM, and Digital Marketing teams to integrate affiliate initiatives into broader campaigns. Ambassador Program Management & Growth • Own our brand ambassador program - from monthly content planning to campaign execution. • Manage, grow, and elevate relationships with creators and superfans, building long-term partnerships. • Develop a content calendar in collaboration with ambassadors, ensuring authentic, on-brand storytelling. • Coordinate outreach, negotiations, and contracts with ambassadors and influencers. • Track and analyze ambassador program performance, including reach, engagement, and conversions. • Provide monthly insights and recommendations to optimize future campaigns. • Lead the transformation of our ambassador program from a manual, spreadsheet-driven process into a scalable, best-in-class program. What Success Looks Like • A thriving affiliate program delivering measurable growth in revenue and new customers. • Engaged ambassadors who consistently create high-quality content that drives awareness and conversions. • Clear performance reporting and actionable insights shared regularly with leadership. • Strong internal collaboration that aligns affiliate and ambassador efforts with overall marketing goals. About Us Local Crafts, (formerly Premier Needle Arts (PNA)), manages a variety of well-known brands, including Jimmy Beans Wool, Madeline Tosh, DellaQ, Connecting Threads, Knit Picks, Superior Threads, Crochet.com and Berroco. Our hands-on approach helps us provide fabrics, threads, yarns, and tools that meet our customers' preferences while maintaining exceptional quality. Available through dedicated consumer websites, Amazon, wholesale distributors, local retail partners, and consumer shows, our products are loved by craft enthusiasts at every level. We help our customers love what they make! As an equal opportunity employer, Local Crafts is committed to creating and maintaining a supportive and inclusive work environment. We empower each team member to reach their full potential and foster an atmosphere that inspires creativity among our customers. Our Commitment to Inclusion We believe crafting is for everyone and so is working here. Creativity thrives when different voices, perspectives, and experiences come together. We welcome team members of all races, ethnicities, ages, religions, identities, orientations, abilities, and backgrounds. If you’re excited about this role but don’t meet every single requirement, we encourage you to apply anyway. We know the best teams are built by people who bring curiosity, a willingness to learn, and a love for what they do. Required Skills & Experience: • 3–5 years of experience in affiliate marketing, influencer/creator partnerships, or community growth roles. • Strong understanding of affiliate networks, tracking platforms, and performance marketing metrics (CPA, ROAS, LTV, etc.). • Demonstrated ability to build and scale partnerships, from recruitment and onboarding through long-term relationship management. • Proven track record of driving measurable growth through data-driven decision-making and campaign optimization. • Experience creating and managing incentive structures, commission models, and performance-based campaigns. • Excellent analytical skills with the ability to translate data into actionable insights and recommendations. • Strong project management skills – able to juggle multiple programs, deadlines, and partner relationships. • Exceptional communication and negotiation skills, with the ability to influence partners and work cross-functionally with internal teams. • Proficiency in Excel/Google Sheets, CRM platforms, and affiliate tracking tools (e.g., Impact, Refersion, ShareASale, or similar). Preferred Expertise • Experience building or scaling a brand ambassador or creator program from scratch. • Background working with consumer brands in e-commerce, retail, or lifestyle products. • Familiarity with content creation and social media platforms (Instagram, TikTok, YouTube, Pinterest). • Creative mindset with the ability to collaborate on campaign ideas and storytelling with ambassadors. • Passion for crafting, knitting, crocheting, sewing, DIY, or handmade goods, with an authentic connection to creative communities. • Previous experience transitioning programs from manual processes to scalable systems or tech-enabled platforms. Our compensation package is designed to match industry standards and account for factors like your geographical location as well as the experience and the skills you bring. • Proficient-level experience falls toward the lower to mid-range. • Strategic-level experience may be considered at the upper range. The starting pay range for this position is: $70,000-$80,000 per year. Benefits We offer a generous benefits package, including: • Multiple medical, dental and vision plan options after 30 days (with company contributions to the premium costs) • Healthcare Savings and Flexible Spending Accounts • Company-paid Life, Short and Long-Term Disability, and worldwide travel assistance benefits • Voluntary life and income replacement plans • 401(k) Retirement Savings Plan with Employer Match • Paid time off and holiday pay • Employee discounts at all Local Crafts companies!