Line of Service:Advisory

Lead and manage sales strategy and operations to drive client revenue growth and customer satisfaction. | Bachelor's degree and 9+ years experience with strong analytical, sales process, and leadership skills. | The Opportunity As a Sales Strategy and Operations Director, you will specialize in providing consulting services focused on customer sales and service strategies. You will analyze customer engagement processes, develop sales and service strategies, and offer guidance to help clients enhance their sales effectiveness, improve customer satisfaction, and drive revenue growth. As a Director, you will set the strategic direction and lead business development efforts. You will make impactful decisions and oversee multiple projects, maintaining executive-level client relations. Translating the vision, you set the tone and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. In this role, you will be part of our Customer Consulting practice, where you will develop customer-centric solutions and offer guidance to help clients enhance their customer experience. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion, and a commercial mindset are foundational to our success. You will create a healthy working environment while maximizing client satisfaction, cultivating potential in others, and actively teaming across the PwC Network. Responsibilities - Leading the development and execution of customer-centric sales and service strategies to enhance client engagement and drive revenue growth - Analyzing customer engagement processes and identifying opportunities for improvement to optimize sales effectiveness - Guiding teams in the implementation of sales operations and customer service excellence initiatives - Building and maintaining strong client relationships to support business transformation and customer satisfaction - Overseeing the development of innovative solutions and strategies to address client needs and market gaps - Promoting the use of advanced technologies to create an environment where people and technology thrive together - Mentoring and developing the next generation of leaders within the organization - Collaborating with cross-functional teams to drive business growth and achieve strategic objectives - Managing multiple projects simultaneously while maintaining executive-level client relations - Translating strategic vision into actionable plans and inspiring others to follow What You Must Have - At least a Bachelor's degree - At least 9 years of experience What Sets You Apart - Demonstrating analytical thinking and business transformation skills - Excelling in channel sales process troubleshooting and client prospecting - Cultivating commercialization and cross-selling strategies - Enhancing customer acquisition and relationship management - Innovating through rapid experimentation and reframing techniques - Leading sales strategy and operations planning implementation - Promoting service delivery and customer satisfaction excellence The salary range for this position is: $155,000 - $410,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines #LI-Hybrid

Lead teams and manage client accounts to optimize operational efficiency in insurance claims operations. | Bachelor's degree and 4+ years experience in relevant fields with strong business data analytics and strategic planning skills. | The Opportunity As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal role in helping clients optimize their operational efficiency within our P&C Insurance Operations practice. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Responsibilities - Analyzing client needs to optimize operational efficiency through Insurance consulting - Implementing insurance solutions and providing training for seamless integration and utilization - Leading teams in strategic planning and execution of consulting projects within the insurance sector - Developing and managing project plans to achieve client objectives and prevent delays - Utilizing analytical reasoning and business data analytics to enhance client service delivery - Guiding teams in the application of insurance technology and transformation initiatives - Supporting client engagements by addressing conflicts and facilitating difficult conversations - Promoting technology innovation and integration to improve business processes - Mentoring team members to develop skills and encourage growth beyond comfort zones - Validating project deliverables to uphold professional and technical standards - Building relationships with stakeholders to identify opportunities for business improvement What You Must Have - At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems - At least 4 years of experience What Sets You Apart - Excelling in business data analytics and strategic planning - Implementing technology solutions in insurance operations - Managing complex projects with a focus on client satisfaction - Leading teams in insurance transformation initiatives - Utilizing analytical reasoning to solve operational challenges - Embracing change and fostering innovation in processes - Mentoring team members to enhance their professional growth The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Lead large-scale technology and business transformation programs with cross-functional teams and executive stakeholders. | Experienced in managing complex projects, vendor oversight, and executive communication but lacks direct supply chain and Kinaxis planning experience. | At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In connected supply chain at PwC, you will focus on optimising supply chain operations and improving end-to-end visibility and collaboration. You will work closely with clients to analyse supply chain processes, identify areas for improvement, and develop strategies to enhance efficiency, reduce costs, and increase responsiveness. Working in this area, you will provide guidance on technology and data analytics to create a connected and agile supply chain network. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Basic Qualifications: Minimum Degree Required: Bachelor Degree Required Fields of Study: Accounting, Economics, Business Administration/Management, Health Administration, Industrial Engineering Minimum Years of Experience: 7 year(s) Preferred Qualifications: Degree Preferred: Master of Business Administration Certification(s) Preferred: American Production and Inventory Control Society (APICS), APICS CSCP, APICS CPIM, ISM CPSM, ISM CSM, or ISC CPSD Preferred Knowledge/Skills: Demonstrates intimate abilities and/or a proven record of success in: Designing and implementing Kinaxis technology to drive measurable results in industry or consulting environments; Understanding demand planning and forecast development, impact of forecast accuracy on inventory levels, manufacturing costs, transportation costs, warehousing costs and customer service; Demonstrating ability to present complex supply optimization analytics in simple supply chain cost and performance terms; and, Demonstrating experience in quantitative analytical and problem-solving skills in addition to critical thinking and the ability to manage details in context of the overall supply chain performance. Demonstrates intimate abilities and/or a proven record of success as a team leader including: Understanding of capabilities of Kinaxis planning and control tower tools; Understanding the components of a demand planning process including: maintenance of demand data, statistical forecast, customer input process, internal input process, execution; Planning demand and supply for CPG manufacturing, Industrial Products, Paper and Pulp and Pharma Life Science; Managing Inventory management including tiered inventory levels and cost optimization with respect to customer service performance; Optimizing of supply plans consistent with overall corporate objectives; Understanding key performance indicators, roles and Responsibilities and tools that support sales and operations planning processes (S&OP); Assessing current supply planning processes and systems, and identifying opportunities to improve fulfillment of the demand plans while achieving inventory objectives across the tactical and strategic horizons; Developing and implementing of supply chain network planning, material planning and capacity planning optimization (Processes/People/Systems); and, Understanding and executing global inventory management The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Lead HR technology implementation projects, mentor junior team members, and build client relationships. | Bachelor's degree with at least 3 years experience, preferably with PHR/SHRM-CP certification and HR platform implementation experience. | At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness. In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Respond effectively to the diverse perspectives, needs, and feelings of others. • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. • Use critical thinking to break down complex concepts. • Understand the broader objectives of your project or role and how your work fits into the overall strategy. • Develop a deeper understanding of the business context and how it is changing. • Use reflection to develop self awareness, enhance strengths and address development areas. • Interpret data to inform insights and recommendations. • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of PwC's Workforce Consulting team, you will play a pivotal role in HR technology implementation engagements, directly collaborating with client HR teams throughout the entire project lifecycle. As a Senior Associate, you will leverage your knowledge to lead implementation workstreams, mentor junior team members, and build meaningful client relationships while navigating complex HR processes and technology solutions. Responsibilities - Lead HR technology implementation projects and manage workstreams - Collaborate closely with client HR teams throughout project phases - Mentor and guide junior team members to enhance their skills - Build and maintain sturdy relationships with clients - Navigate intricate HR processes and technology solutions - Analyze project requirements and develop customized strategies - Deliver quality outputs that meet client expectations - Foster a culture of continuous improvement and learning What You Must Have - Bachelor's Degree - At least 3 years of experience What Sets You Apart - Hands-on implementation experience with enterprise HR platforms preferred - PHR (Professional in Human Resources) or SHRM-CP certification preferred - End-to-end HR module implementation experience - Working knowledge of HR compliance requirements - Managing client-facing meetings and stakeholder expectations - Having familiarity with HR data migration processes - Identifying and documenting HR process gaps - Understanding of HR service delivery models - Possessing experience working across multiple HR functional areas The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines #LI-Hybrid

Lead and manage consulting projects focused on digital transformations and sales operations. | Senior leadership and project management experience with expertise in sales operations and technology implementations, but no direct finance or FP&A experience. | At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In enterprise performance management at PwC, you will focus on helping clients improve their financial performance and decision-making processes. You will analyse financial data, develop performance metrics and key performance indicators (KPIs), and design and implement performance management frameworks. You will be responsible for providing guidance on budgeting, forecasting, and financial planning processes to drive operational efficiency and achieve strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Respond effectively to the diverse perspectives, needs, and feelings of others. • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. • Use critical thinking to break down complex concepts. • Understand the broader objectives of your project or role and how your work fits into the overall strategy. • Develop a deeper understanding of the business context and how it is changing. • Use reflection to develop self awareness, enhance strengths and address development areas. • Interpret data to inform insights and recommendations. • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the FP&A team, you will help clients transform their planning, forecasting, and performance management capabilities. You will support initiatives focused on redesigning FP&A processes and operating models, improving decision support, and enabling the deployment of modern planning, analytics, and AI-driven technologies. As a Senior Associate, you will analyze complex business challenges, deliver high-quality client solutions, and support the execution of transformation programs across people, process, data, and technology. You will collaborate with cross-functional stakeholders, mentor junior team members, and build strong client relationships while developing deeper industry and functional expertise. This role offers the opportunity to contribute to strategic finance transformation initiatives and help clients modernize the way finance supports the business through data, automation, and AI-enabled insights. Responsibilities • Support clients in transforming FP&A capabilities, including planning, forecasting, reporting, and performance management processes • Assist in the design and implementation of future-state FP&A operating models, organizational structures, and governance frameworks • Collaborate with business and finance stakeholders to identify process improvement opportunities and deliver actionable recommendations • Support the deployment and optimization of finance technologies, planning platforms, analytics solutions, and AI-enabled capabilities • Help clients evaluate and apply AI and automation solutions to improve forecasting accuracy, reporting efficiency, and decision support • Analyze business and financial challenges, synthesize insights, and help develop strategic and operational solutions • Contribute to large-scale finance transformation and change management initiatives across people, process, data, and technology • Develop client-ready deliverables, presentations, and workshop materials with a high standard of quality and professionalism • Build and maintain strong client relationships while developing a deeper understanding of industry trends and business priorities • Mentor and support junior team members through collaboration, coaching, and knowledge sharing • Work effectively across cross-functional teams to deliver successful client outcomes in complex environments What You Must Have - Bachelor's Degree in Accounting or Finance - 3 years of experience What Sets You Apart • Master of Business Administration (MBA) or equivalent advanced degree preferred • Experience in FP&A transformation, finance operating model design, or performance management initiatives • Understanding of planning, forecasting, budgeting, and management reporting processes • Experience supporting the implementation or optimization of finance technologies, EPM platforms, or analytics solutions • Familiarity with AI, automation, and data-driven capabilities within finance and FP&A environments • Ability to analyze complex business problems and translate insights into actionable recommendations • Experience leveraging data visualization and business intelligence tools to support decision-making • Strong communication and presentation skills with the ability to engage effectively with client stakeholders • Experience working in cross-functional teams and managing multiple priorities in a client service environment • Demonstrated ability to build and maintain client relationships and contribute to team development and collaboration The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Lead and develop sourcing and procurement strategies to optimize client operations and cost efficiency. | Requires 3-7 years experience in sourcing and procurement with strong analytical and leadership skills. | At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In sourcing and procurement at PwC, you will focus on optimising sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will work closely with clients to analyse sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Working in this area, you will also provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Respond effectively to the diverse perspectives, needs, and feelings of others. • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. • Use critical thinking to break down complex concepts. • Understand the broader objectives of your project or role and how your work fits into the overall strategy. • Develop a deeper understanding of the business context and how it is changing. • Use reflection to develop self awareness, enhance strengths and address development areas. • Interpret data to inform insights and recommendations. • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Additional Job Description Minimum Education: Bachelors Degree Required Years Experience 3-7 years Ideal Experience: Experience working within a consulting environment in Sourcing and Procurement as well as Supply Chain leveraging operations knowledge and Vendor Relationship building including but not limited to negotiations, knowledge of tariffs, and inventory/Sourcing and Procurement. Strong Analytical skills, people skills, and ability to lead and develop teams. The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines #LI-Hybrid

Manage product lifecycle and deliver innovative software solutions using AI technologies while engaging clients and stakeholders. | Bachelor's degree and 3+ years in product management or related technology roles with familiarity in AI/ML and Agile project management. | At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In product management, you will be the general manager of commercial and internal products. You will sit at the intersection of the business, user experience, and the technologies that solve our customer and end-user problems; confirming they meet market demands and drive business growth. You will design, develop and manage activities for a specific product or group of products from product definition and planning through production, release, and end of life. Your involvement will last throughout all stages of a product’s lifecycle including modifications, upgrades, maintenance of the product or product line. For commercial products, it also includes commercialization, go-to-market planning, sales, and other key business support activities. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Respond effectively to the diverse perspectives, needs, and feelings of others. • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. • Use critical thinking to break down complex concepts. • Understand the broader objectives of your project or role and how your work fits into the overall strategy. • Develop a deeper understanding of the business context and how it is changing. • Use reflection to develop self awareness, enhance strengths and address development areas. • Interpret data to inform insights and recommendations. • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. As part of the Software and Product Innovation team you will develop a long-term product strategy for AI agents, aligning with client needs and industry trends. As a Senior Associate, you will engage with clients to translate their goals into actionable product features while working cross-functionally to foster alignment and success. This position provides an exciting opportunity to work with emerging AI technologies, drive product lifecycle management, and deliver successful outcomes that meet client expectations. Responsibilities - Analyze industry trends to inform product development decisions - Utilize emerging AI technologies to enhance product offerings - Monitor project outcomes to secure successful delivery - Provide insights and recommendations based on client feedback What You Must Have - Bachelor's Degree - At least 3 years of experience in product management, business analysis, or related technology-driven roles What Sets You Apart - Preferred field(s) of study: Computer Science, Engineering, Project & Business Management preferred - Familiarity with AI/ML concepts and product lifecycle management - Excelling in Agile project management - Demonstrating exceptional communication and stakeholder engagement - Translating client needs into technical requirements - Developing long-term product strategies for AI agents - Conducting market research on emerging AI technologies - Building relationships and translating client goals into product features - Supporting the management of Data & AI Models The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Lead teams to develop and implement operational strategies, manage client accounts, and deliver complex problem-solving solutions. | Bachelor's degree with 5+ years experience, preferably with healthcare payer operations and technology knowledge, and proven team leadership. | At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Analyse and identify the linkages and interactions between the component parts of an entire system. • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. • Develop skills outside your comfort zone, and encourage others to do the same. • Effectively mentor others. • Use the review of work as an opportunity to deepen the expertise of team members. • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Operations Consulting Generalist team you are expected to lead the creation and implementation of impactful operational strategies. As a Manager you are to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by solving and analyzing complex problems to develop quality deliverables. You are to use autonomous decision-making and professional skepticism when reviewing, analyzing, and producing deliverables across multiple client needs, and play a visible role in cultivating meaningful client relationships, inspiring your teams, and navigating ambiguity. Responsibilities - Supervise, develop, and coach teams to achieve client goals - Manage client service accounts and engagement workstreams - Create and implement impactful operational strategies - Solve complex problems to develop exceptional deliverables - Utilize autonomous decision-making and professional skepticism - Cultivate meaningful client relationships - Inspire teams and navigate ambiguity - Facilitate meaningful dialogue between different perspectives What You Must Have - Bachelor's Degree - 5 years of experience What Sets You Apart - Master's Degree preferred - Proven record of success as a team leader - Experience in payer back office operations - Specialization in claims, enrollment, billing, and membership - Familiarity with technology solutions enabling these functions - Experience with transaction lifecycles and Healthcare/Payer Services - Knowledge of COTS platforms including TriZetto Facets/QNXT - Experience with Operations and administration of Healthcare/Payer - Proficiency in data and systems interactions The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Lead end-to-end customer experience transformation programs, manage budgets and benefits, oversee CCaaS platform architecture and integrations, and drive business development and executive client relations. | Bachelor's degree, 8+ years of CCaaS transformation experience, leadership in AI/GenAI improvements, portfolio management, and executive-level communication. | At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Lead in line with our values and brand. • Develop new ideas, solutions, and structures; drive thought leadership. • Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. • Balance long-term, short-term, detail-oriented, and big picture thinking. • Make strategic choices and drive change by addressing system-level enablers. • Promote technological advances, creating an environment where people and technology thrive together. • Identify gaps in the market and convert opportunities to success for the Firm. • Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Customer Experience Transformation team, you will own the end-to-end program execution across multiple workstreams and domains. As a Director, you will set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining impactful executive-level client relations. This role offers the chance to drive measurable business worth and executive confidence through innovative solutions in the rapidly evolving landscape of customer experience technology. Responsibilities - Own the thorough transformation of Customer Experience across multiple workstreams and domains, with clear vision, scope, roadmap, and value case; manage plans, budgets, and benefits realization - Lead the architecture design and configuration of CCaaS platforms and manage routing and queuing processes - Oversee the implementation of workforce management and conversational AI solutions - Direct reporting, analytics, and outbound dialer strategies - Integrate CRM and telephony systems to enhance customer interactions - Develop and execute a unified customer data strategy - Lead cross-functional teams through every project phase from strategy to deployment - Deliver innovative solutions that drive measurable business outcomes - Shape proposals, lead pursuits, expand accounts, and contribute thought leadership and market insights What You Must Have - Bachelor's Degree - At least 8 years of experience with CCaaS transformations What Sets You Apart - Master's Degree preferred - Demonstrating impact using AI/GenAI for improvements - Designing target operating models and leading change - Recognized market presence and alliance ecosystem leadership - Directing CCaaS/AI stakeholders and overseeing reviews - Hands-on experience with CCaaS tools and integrations - Proven portfolio management and executive stakeholder engagement - Thought leader level leadership and communication at c-suite level - Track record of shaping proposals and contributing thought leadership Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Lead delivery of client engagements in contact center transformation, manage senior client relationships, oversee large-scale transformation teams, innovate customer service operations, and drive operational efficiency improvements. | Bachelor's degree and at least 8 years of consulting or industry experience in customer service/contact center roles, with leadership in digital contact center operations and customer experience transformation preferred. | At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer experience at PwC will specialise in providing consulting services focused on enhancing the overall customer experience. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Craft and convey clear, impactful and engaging messages that tell a holistic story. • Apply systems thinking to identify underlying problems and/or opportunities. • Validate outcomes with clients, share alternative perspectives, and act on client feedback. • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. • Deepen and evolve your expertise with a focus on staying relevant. • Initiate open and honest coaching conversations at all levels. • Make difficult decisions and take action to resolve issues hindering team effectiveness. • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Customer Consulting team, you will lead engagement delivery and manage client relationships in the realm of contact center transformation. As a Senior Manager, you will serve as a trusted advisor to senior leaders, overseeing teams that deliver large-scale transformations while contributing to practice development. This role offers the chance to innovate processes, enhance customer service operations, and drive measurable improvements in performance and effectiveness. Responsibilities - Lead the delivery of client engagements in contact center transformation - Manage relationships with senior leaders and stakeholders - Oversee teams executing large-scale transformation projects - Innovate and enhance customer service operations - Diagnose performance gaps and design impactful strategies - Drive measurable improvements in operational efficiency - Contribute to the development of practice methodologies - Foster a collaborative environment to enhance team performance What You Must Have - Bachelor's Degree - At least 8 years of experience in consulting and/or industry roles within a customer service/contact center What Sets You Apart - Master's Degree in Business Administration preferred - Demonstrating leadership in digital contact center operations - Driving customer experience transformation through innovative strategies - Utilizing CCaaS, AI/GenAI, and automation solutions - Supporting business development and practice growth initiatives - Leading organizational change and workforce transformation efforts - Excelling in omnichannel strategy design Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Lead finance function strategy engagements advising CFOs and Controllers on improving financial operations, processes, risk management, and reporting to enhance client financial performance. | Bachelor's degree, 9+ years experience, preferred CPA/CFA certification, deep knowledge of finance processes and technology, strong analytical and communication skills, and ability to lead finance transformation initiatives. | At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In operating model and organisation design at PwC, you will focus on helping clients optimise their finance function and organisational structure. You will analyse current finance operating models, identify gaps and inefficiencies, and design and implement solutions to enhance finance processes, roles, and responsibilities. Working in this area, you will provide guidance on finance transformation initiatives, change management, and talent development to align the finance function with strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Lead in line with our values and brand. • Develop new ideas, solutions, and structures; drive thought leadership. • Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. • Balance long-term, short-term, detail-oriented, and big picture thinking. • Make strategic choices and drive change by addressing system-level enablers. • Promote technological advances, creating an environment where people and technology thrive together. • Identify gaps in the market and convert opportunities to success for the Firm. • Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements. The Opportunity As part of the Finance Function Strategy team, you will assess clients’ Finance function and provide recommendations that improve the effectiveness and efficiency of its operations. As a Director, you will serve as a strategic advisor, working alongside CFOs and Controllers, to address complex challenges and recommend innovative solutions for improved financial results, streamlined services, timely and accurate reporting, and management of risk and control. You will evaluate every aspect from financial planning to transaction processing, treasury management, capital efficiency as well as analysis and reporting. Responsibilities - Conduct detailed analysis of clients' key performance indicators, business processes, and systems to identify areas of improvement focused on treasury, financial reporting, accounting, financial planning and budgeting, capital management, risk and controls - Assist companies in achieving strategic goals and addressing multi-layered challenges through Finance strategy and operations - Support business development activities, including proposal development and client presentations to promote PwC's Finance Function Strategy services and expand the client base What You Must Have - Bachelor's Degree - At least 9 years of experience What Sets You Apart - Preferred field(s) of study: Accounting & Finance, Finance, Finance & Technology, Information Technology, Data Processing/Analytics/Science preferred - Certified Public Accountant, Certified Treasury Professional or Chartered Financial Analyst preferred - Demonstrating in-depth knowledge of the end-to-end value chain of Finance processes and technology - Developing and reviewing financial models, business cases, and benchmarking analyses - Working with ambiguity while addressing the clients' needs and delivering top-level results - Analyzing complex data using large data sets and turning them into meaningful insights - Driving innovation, sharing insights and contributing to thought leadership - Showcasing proven communication skills and ability to present cogently - Possessing proven analytical skills to quickly grasp and apply analytical frameworks to both qualitative/quantitative evidence - Creating a positive team environment while meeting client expectations - Leveraging digital technologies and the impact on Finance including analytical tools (e.g. OneSource, Anaplan, Workiva, Blackline, Alteryx, PowerBi, Tableau, RPA technologies, machine learning, and generative Artificial Intelligence) Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

Lead operational consulting projects focused on optimizing sourcing and procurement processes, managing teams, and delivering client value through strategic sourcing frameworks and digital procurement solutions. | Bachelor's degree in relevant fields, 5+ years experience, leadership in procurement or sourcing, expertise in Coupa modules, project management, and strong interpersonal and communication skills. | At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In sourcing and procurement at PwC, you will focus on optimising sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will work closely with clients to analyse sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Working in this area, you will also provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: • Analyse and identify the linkages and interactions between the component parts of an entire system. • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. • Develop skills outside your comfort zone, and encourage others to do the same. • Effectively mentor others. • Use the review of work as an opportunity to deepen the expertise of team members. • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Basic Qualifications: Minimum Degree Required (BQ) Bachelor's Degree Required Field(s) of Study (BQ) Accounting,Business Administration/Management,Economics,Industrial and Operations Engineering,Industrial Engineering,Supply Chain Management Minimum Year(s) of Experience (BQ) 5 year(s) Preferred Qualifications: Degree Preferred Master of Business Administration Preferred Knowledge/Skills Demonstrates extensive abilities and/or a proven record of success as a team leader: - Leading the design of a module/set of modules within Coupa leveraging past experience and leading practices; - Identifying gaps, developing the business and/or technical requirements to build leading practice designs for clients; - Leading Project Management activities including work plan development, status meetings, supporting the development of leadership communications and presentations; - Overseeing junior staff and providing guidance and coaching to ensure their development and success on engagements; - Overseeing work progress and ensuring timely completion of technical development activities; - Providing fact based insights based on qualitative and quantitative data sets to support recommendations; - Communicating firm understanding of both Strategic and Operational Procurement practices, helping to guide client leadership and staff in support of a leading practice system;Ê - Providing oversight and guidance to system build and testing activities; - Overseeing Supplier Enablement activities including supporting change management activities related to communications and training; - Coordinating with Change Management teams in the system deployment activities, including training, communications, go-live readiness and leading applicable stakeholder calls; and, - Overseeing hypercare activities and providing recommendations and solutions to address any unexpected post-go-live issues. Demonstrates extensive abilities and/or a proven record of success as a team leader: - Understanding of Sourcing and Procurement leading practices and the ability to communicate at a strategic and operational level; - Possessing the ability to facilitate working sessions with client leads to define business requirements and design leading practice solutions; - Thinking creatively and independently to solve complex problems;Ê - Providing insights and improvements to current tool sets and offers opportunities for improvement; - Demonstrating extensive interpersonal skills and the ability to motivate staff; - Possessing the ability to develop presentations for leadership level clients; - Demonstrating experience in Procure to Pay, Sourcing, Contracting,Êand Supplier Management modules of Coupa; - Demonstrating experience in CLM-A, Risk modules, Coupa Pay and Coupa Expenses; - Understanding of system architecture and benefits of different ERP systems and their connectivity with Coupa; and, - Possessing the ability to motivate others, including staff and client personnel. Learn more about how we work: https://pwc.to/how-we-work PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance