LifeWorks

Manage governance infrastructure and coordinate cross-functional product portfolio activities to ensure visibility and identify growth opportunities. | Over 5 years managing complex programs in matrixed organizations, with experience in SaaS and enterprise technology implementations. | TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Ready to bring discipline, structure, and transparency to a complex global product portfolio—ensuring clarity, consistency, and governance across TELUS Health. Our Team and What We’ll Accomplish Together The Portfolio Program Manager sits within the Portfolio & Organic Growth Office, acting as the central governance and program management lead for TELUS Health’s product portfolio. Together, we will: Establish enterprise‑wide visibility into what products exist, where they are available, and how they fit together Enable leadership and commercial teams to clearly see cross‑sell and upsell opportunities across the portfolio Reduce fragmentation through consistent portfolio governance and operating discipline Support profitable organic growth by ensuring products are positioned and understood as a connected portfolio, not isolated offerings Create repeatable, scalable structures that support long‑term growth What You’ll Do You will build and run the governance and program infrastructure that gives TELUS Health a clear, connected view of its portfolio and its growth potential. Specifically, you will: Design and run the Product Council as a governance and alignment forum Set agendas, coordinate inputs, document decisions, and track actions Ensure consistent, structured updates from all product teams Maintain clarity on decision rights, ownership, and escalation paths Create and maintain enterprise‑level portfolio visibility, including: A global inventory of products and services Where products are launched and available by region Product maturity, versions, and constraints Coordinate structured product reviews with Product Experts to: Ensure clarity on product status, readiness, and roadmap health Maintain consistent documentation across the portfolio Surface overlaps, gaps, or under‑leveraged capabilities Support identification of cross‑sell and upsell opportunities by: Highlighting where products naturally complement each other Making visible which products are used together by similar customer segments Surfacing portfolio insights for Commercial, Marketing, and Strategy teams Ensuring cross‑portfolio opportunities are visible in Product Council discussions Maintain the cross‑portfolio launch and release calendar to: Provide forward visibility into upcoming releases and enhancements Identify sequencing risks or dependencies that impact portfolio plays Inform, but not own, go‑to‑market and activation planning Enable clarity on product‑to‑segment fit by: Coordinating inputs between Product and Marketing Maintaining a clear view of which products serve which customer segments Flagging inconsistencies or ambiguity that limit portfolio selling Ensure governance standards are followed, without owning execution: Track readiness against agreed criteria Flag risks, misalignment, or gaps Enable resolution through appropriate product or regional owners Act as a central coordination point across Product, Marketing, Commercial, CSM, and Regions: Communicate portfolio‑level updates Enable consistent understanding of portfolio structure and opportunities Reduce duplication and confusion across teams What You Bring 5+ years’ experience in program management, portfolio management, product operations, or PMO‑type roles Proven experience coordinating complex, cross‑functional initiatives without direct authority Strong understanding of governance models, operating rhythms, and structured decision‑making Ability to identify patterns, overlaps, and opportunities across portfolios Comfort working at the intersection of Product, Marketing, Customer, and Commercial teams Excellent organisational, facilitation, and communication skills Experience bringing clarity to ambiguous, matrixed environments Experience in health, digital health, SaaS, or large multi‑product organisations is an advantage Great‑to‑Haves Experience supporting cross‑sell or portfolio‑selling initiatives from a coordination or enablement perspective Experience running governance forums, councils, or steering groups Exposure to go‑to‑market or launch readiness processes (non‑owning role) Experience working with global or multi‑region product portfolios Salary Range: $91,000–$141,000 Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone. Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.

Lead governance and program management for a complex product portfolio ensuring clarity, consistency, and growth potential. | 5+ years program or portfolio management experience with strong coordination, governance, and communication skills in complex environments. | TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Ready to bring discipline, structure, and transparency to a complex global product portfolio-ensuring clarity, consistency, and governance across TELUS Health.Our Team and What We'll Accomplish Together The Portfolio Program Manager sits within the Portfolio & Organic Growth Office, acting as the central governance and program management lead for TELUS Health's product portfolio. Together, we will: • Establish enterprisewide visibility into what products exist, where they are available, and how they fit together • Enable leadership and commercial teams to clearly see crosssell and upsell opportunities across the portfolio • Reduce fragmentation through consistent portfolio governance and operating discipline • Support profitable organic growth by ensuring products are positioned and understood as a connected portfolio, not isolated offerings • Create repeatable, scalable structures that support longterm growth What You'll Do You will build and run the governance and program infrastructure that gives TELUS Health a clear, connected view of its portfolio and its growth potential. Specifically, you will: • Design and run the Product Council as a governance and alignment forum • Set agendas, coordinate inputs, document decisions, and track actions • Ensure consistent, structured updates from all product teams • Maintain clarity on decision rights, ownership, and escalation paths • Create and maintain enterpriselevel portfolio visibility, including: • A global inventory of products and services • Where products are launched and available by region • Product maturity, versions, and constraints • Coordinate structured product reviews with Product Experts to: • Ensure clarity on product status, readiness, and roadmap health • Maintain consistent documentation across the portfolio • Surface overlaps, gaps, or underleveraged capabilities • Support identification of crosssell and upsell opportunities by: • Highlighting where products naturally complement each other • Making visible which products are used together by similar customer segments • Surfacing portfolio insights for Commercial, Marketing, and Strategy teams • Ensuring crossportfolio opportunities are visible in Product Council discussions • Maintain the crossportfolio launch and release calendar to: • Provide forward visibility into upcoming releases and enhancements • Identify sequencing risks or dependencies that impact portfolio plays • Inform, but not own, gotomarket and activation planning • Enable clarity on producttosegment fit by: • Coordinating inputs between Product and Marketing • Maintaining a clear view of which products serve which customer segments • Flagging inconsistencies or ambiguity that limit portfolio selling • Ensure governance standards are followed, without owning execution: • Track readiness against agreed criteria • Flag risks, misalignment, or gaps • Enable resolution through appropriate product or regional owners • Act as a central coordination point across Product, Marketing, Commercial, CSM, and Regions: • Communicate portfoliolevel updates • Enable consistent understanding of portfolio structure and opportunities • Reduce duplication and confusion across teams What You Bring • 5+ years' experience in program management, portfolio management, product operations, or PMOtype roles • Proven experience coordinating complex, crossfunctional initiatives without direct authority • Strong understanding of governance models, operating rhythms, and structured decisionmaking • Ability to identify patterns, overlaps, and opportunities across portfolios • Comfort working at the intersection of Product, Marketing, Customer, and Commercial teams • Excellent organisational, facilitation, and communication skills • Experience bringing clarity to ambiguous, matrixed environments • Experience in health, digital health, SaaS, or large multiproduct organisations is an advantage GreattoHaves • Experience supporting crosssell or portfolioselling initiatives from a coordination or enablement perspective • Experience running governance forums, councils, or steering groups • Exposure to gotomarket or launch readiness processes (nonowning role) • Experience working with global or multiregion product portfolios Salary Range: $91,000-$141,000 Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. A bit about us We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Partner with business leaders to develop and execute people strategies, manage HR initiatives, drive continuous improvement, and support M&A activities. | 5-7 years HR or M&A experience, strong industrial relations knowledge, expertise in remote work transformations, excellent communication, problem-solving skills, and proficiency with HCM systems. | TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team Our People and Culture team at TELUS is reshaping the future of work with a progressive mindset. We are deeply invested in our team's success, just as we are in our business growth. We are looking for individuals who are passionate about innovative thinking, unconventional problem-solving, and fostering exceptional team member experiences. If you are ready to approach challenges with a fresh perspective and support outstanding team dynamics, we want you on our team. Here's the impact you'll have and what we'll accomplish together As a People & Culture (P&C) Business Partner Manager, you play multiple roles as a trusted advisor, consultant, change agent, and coach. Supporting the VP Region Head for the US, you will collaborate closely with leaders as you develop and implement strategies to meet business needs and lead the execution of the People Plan. Your daily interactions involve influencing leaders, managing change, team growth, and creating an engaging workplace environment. You are a curious, energetic, detail-oriented team member who thrives in ambiguity, challenges the status quo, and fosters partnerships to drive P&C activities at TELUS. Your approach blends logic, analysis, and action, driven by a passion for delivering exceptional team member experiences and achieving business success through attention to detail. What you'll do Supported by the Global Director of People & Culture you'll: • Balance various P&C priorities for local business leaders, including lifecycle programs, talent initiatives, and employee inquiries. • Act as the main point of contact for business units, US leaders, and shared services stakeholders, ensuring alignment with strategy. • Proactively address people issues and design solutions, leveraging data analysis for data-driven strategies. • Drive continuous improvement efforts to enhance ROI and team member experience. • Assist in M&A due diligence and integration related to P&C. • Manage HR initiatives and ad-hoc requests. • Communicate effectively with cross-functional teams and leaders on policy management and compliance. • Continuously enhance P&C service delivery model and tools for speed, quality, and exceptional team member experience. What you bring • Results-oriented: Manages performance, holding self and others accountable to effectively and efficiently complete work responsibilities. • Pragmatic project manager: Leads various project-related activities in a structured manner, knowing when a project plan is needed or when a simple list will suffice. • Strong collaborator and relationship builder: Actively sought out by others for partnerships, engaging multiple stakeholders to ensure seamless communication and a strong focus on finding the right solutions for successful outcomes. • Compelling communicator: Clear, concise, and influential in all aspects of communication and facilitation. • Passionate problem solver: Demonstrates the fundamentals of digging into a problem, conducting targeted analysis, building recommendations, and executing on those recommendations. • Caring about people and numbers: Understands how people practices impact the team member experience and the business. • Energized by fast-paced environments: Comfortable in continuously changing, dynamic environments. • Self-motivated learner: Seeks to understand and grow knowledge, skills, and personal capabilities. • Passionate about details: Analyzes a large amount of data to develop actionable insights and summarize those relevant to the region's success. Additional Qualifications • Bachelor's degree with 5-7 years of equivalent work experience in HR and/or M&A functions • Strong knowledge of industrial relations practices and experience working with international teams • Expertise in guiding teams through future-of-work transformations for remote environments • Exceptional communicator, influencing diverse stakeholders effectively • Demonstrated ability to identify and solve complex business problems with attention to detail • Proven track record of supporting complex projects • Expert at providing data-driven recommendations to improve organizational performance, retention, and team member experience • Solid understanding of HCM software systems and applications like SAP or Workday #LI-Hybrid #LI-Remote A bit about us We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Lead US Employer Solutions business growth with P&L accountability, develop go-to-market sales and customer success strategies, build and inspire sales teams, forge strategic partnerships, collaborate on product innovation, and represent the company at executive levels. | 15+ years in healthcare or employee benefits industry, proven leadership in managing high-performing teams, strategic sales and business acumen, excellent communication, financial literacy, and a bachelor's degree with MBA preferred. | TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Our team and what we'll accomplish together At TELUS, we're not just connecting people-we're revolutionizing how healthcare is delivered around the world. We are at the forefront of a digital health revolution that's making quality care more accessible, personalized, and effective for millions of people. This is your opportunity to be part of something extraordinary. TELUS Health isn't just about technology; it's about humanity. We're building a future where every patient receives compassionate, science-backed care when and where they need it most. Where healthcare professionals are empowered with cutting-edge tools to deliver better outcomes. Where communities thrive because health barriers are eliminated, not just managed. We're looking for visionaries, innovators, and changemakers who see beyond the status quo-people who share our relentless commitment to putting patients first and our bold vision for a connected, sustainable healthcare ecosystem that serves everyone, everywhere. If you're ready to channel your passion into purpose, to think bigger than what's possible today, and to help us redefine what healthcare can be-this is where your most meaningful work begins. Join us in building the healthiest future imaginable The Opportunity: Shape the Future of Workplace Wellness in the US The Vice-president, Region Head, US, is an accomplished executive leader within the Healthcare solutions industry with demonstrated success leading a rapidly growing business. This role will hold executive accountability for driving market leadership and sustainable growth of the Employer Solutions business across the United States. This role leads the strategic development and execution of comprehensive go-to-market Sales and Customer Success strategies, focusing on delivering innovative, integrated workplace wellness and EAP solutions to employers across private and public sectors. The successful candidate will have an established reputation and track record in the industry and business community within the United States, bringing a highly strategic and innovative outlook to drive the company's vision both internally and externally. What You'll Do • Drive market leadership and sustainable growth across the US Lead TELUS Health's expansion into the rapidly growing US EAP market, establishing dominant presence in key regions. Own P&L responsibility with accountability for significant annual revenue growth while building scalable operations that support long-term market leadership. • Develop and execute game-changing go-to-market strategies Architect innovative sales strategies that leverage our integrated digital health platform to disrupt traditional EAP delivery models. Design multi-channel approaches including direct enterprise sales and strategic partnerships, optimizing sales cycles while maximizing deal values. • Lead and inspire high-performing sales and delivery teams Build and scale regional teams of sales professionals and customer success managers, establishing high-performance cultures with consistent quota attainment. Implement coaching programs and career development pathways that attract top talent and deliver exceptional client experiences. • Forge strategic partnerships with key industry players Cultivate relationships with major benefits brokers, HR consultants, and technology integrators who influence EAP purchasing decisions. Negotiate partnership agreements and co-selling strategies that expand market reach and accelerate client acquisition. • Collaborate with cross-functional teams to innovate our service offerings Partner with product development, clinical teams, and technology groups to translate market insights into product enhancements and new service innovations. Champion client feedback loops that drive continuous improvement in service delivery and clinical outcomes. • Serve as the executive face of our company to major clients and partners Represent TELUS Health at C-suite level with enterprise clients and industry conferences, building trusted advisor relationships with key decision-makers. Lead contract negotiations for major enterprise deals while maintaining our reputation for exceptional partnership integrity. What You'll Bring • 15+ years of progressive experience in employee benefits, healthcare, or related industries • Deep understanding of the healthcare industry, with proven leadership expertise coaching and developing a highly skilled team of management professionals to success • Demonstrated leadership skills with extensive experience in building and developing high performance teams within large complex organizations. Ability to create the environment for success and promote superior performance against • Excellent communicator, able to effectively articulate the vision, goals and strategic imperatives of the business and act as an enabler for feedback, holding the team accountable for both results and behaviors • Excellent ability to articulate financial results, build business cases, and understand the customer financial environment • Proven strategic leader who excels at developing and executing effective roadmaps to success. Demonstrates strong business acumen with the ability to meet the immediate needs of the organization while laying the foundation for achieving the organization's longer-term goals • Bachelor's degree in a relevant discipline. MBA or advanced degree strongly preferred, preferably with a focus on data analytics, information systems, or related fields A bit about us We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.