LifeLabs Learning

Develop and manage sales pipeline, convert prospects to clients through consultative discovery and relationship-building, and represent the company at events with up to 20% travel. | Minimum 3 years client-facing new business sales experience, strong consulting and sales techniques, excellent written communication, self-management skills, and willingness to travel up to 20%. | LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster. We're a diverse team of experts who focus on Tipping Point Skills(TM) like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here! --------------------------------------------------------------------------------------------- Program Consultant / Sales Consultant / Sales Account Executive LifeLabs Learning is seeking an experienced Sales Consultant to join our team. In this role, you’ll be responsible for guiding prospective clients through their first engagement with LifeLabs Learning, delivering top-tier learning and development (L&D) solutions. You will play a critical role in driving new business by cultivating meaningful relationships, conducting discovery calls, and converting leads into satisfied clients. Key responsibilities: A. Pipeline Development & Sales Purpose: Proactively identify and engage new business opportunities to fill the top of the sales funnel, nurturing leads (MQLs and SQLs) and converting them into customers, by making timely recommendations and building genuine relationships. • Identify, start, and cultivate relationships with strategic target buyers (prospecting), practicing a relationship-focused and value-first approach as an expert L&D consultant. • Build a sales pipeline and achieve revenue targets by qualifying leads, prospecting in target accounts, and upselling existing accounts. • Cultivate relationships with target buyers using a relationship-first, consultative approach, positioning yourself as a trusted L&D expert. • Collaborate with fellow Program Consultants and internal teams to uncover new business opportunities across existing prospects and clients. • Understand prospective clients’ unique needs, goals, and challenges, tailoring solutions that align with their organizational structure and culture. • Analyze sales data and client feedback to provide insights and enhance business development strategies. • Partner with the Growth and Marketing teams to optimize lead generation and refine business development tactics. • Build expertise in your assigned portfolio, including trends, challenges, and opportunities that influence buying decisions. Success Metrics: • Meet or exceed sales targets for new client engagements. • Maintain a pipeline coverage ratio of 1.5x for the current month and 2.0x for the following month’s targets. • Achieve a deal Efficiency Score of 4 or higher (average deal size x close rate). • Consistently receive an average NSR score of 4.5/5 from clients (N = Needs Met, S = Simplicity, R = Recommendation Likelihood). B. Client Conversion & Portfolio Management Purpose: Convert prospects to clients by inspiring trust, sparking delight, and creating confidence in our clients that our partnership can turn their workplaces into practice labs for life’s most useful skills. • Lead discovery and follow-up conversations with prospective clients on your own as a keen diagnostician, thoughtful partner, and subject matter expert on learning and development. • Propose (and close) thoughtful and simple solutions to meet their needs. • Follow up with prospective clients with value-adds and invitations to connect. • Respond to prospective client inquiries within 24 hours of inquiry. Respond to all subsequent emails and team emails within 48 hours (or earlier if requested or as appropriate). • Send all necessary materials on time and with accuracy (e.g., workshop descriptions, Program Plan, and program notes to Facilitators). • Show up to all calls and meetings on time and send follow-up materials when promised. • When leading virtual calls, have a strong internet connection, quiet space, presentable appearance and distraction/clutter-free background. • Review on your own, and with your Manager, your Hubspot (CRM) metrics to keep learning and growing. C. Networking & Event Representation Purpose: Represent LifeLabs Learning externally, supporting business development through participation in key industry events and building relationships with potential clients. This role requires up to 20% travel. Event travel assignments will be provided with as much notice as possible. • Attend on site key account meetings, Culture Club and other events (e.g. conferences, partner events, networking events) in your assigned portfolio to connect with leads, prospects, and clients. • Leverage events to drive pipeline opportunities, inviting leads and following up with prospects post-event. • Represent LifeLabs with clarity, timeliness, energy, warmth, authority, and playfulness. • Showcase the value of LifeLabs benefits (elicit ‘aha moments!) and encourage space for prospects to ask questions and share their thoughts. • Respond to prospects’ questions accurately and clearly, providing useful client examples, research, or knowledge. • Prepare thoroughly for events by researching attendees and client history, ensuring strong internet connections and professional virtual or in-person setups. Program Consultant Requirements: • Minimum 3 years client-facing new business sales experience, preferably selling in Edtech, HR, L&D, Organizational Development, or a related field • Knowledge of consulting and sales techniques (e.g., asking open questions, framing a conversation, prospecting, multi-threading) • Strong written communication skills (particularly the ability to write clear, concise, and playful emails) • Openness to feedback, driving your own growth (with manager support), and an ability to self-manage • Excellent time management and organization skills • Bonus: experience working within the tech industry • Travel Requirements: Up to 20% travel for attending client meetings, industry events, and networking opportunities. The deets: • Start date: ASAP • Location: Remote (can be based anywhere in the U.S.) • This role requires up to 20% travel. • Employment Type: Full-time • Compensation: Base salary per year + Commission opportunity + Long-term Incentive eligibility • Starting Salary: $80K starting base salary • Long-Term Incentive Plan: As part of your compensation package, you will be eligible to participate in the company's Long-Term Incentive Plan (LTIP). Your equity grant will be commensurate with the ‘Specialist’ band of this role. • Benefits: medical, dental, and vision insurance; flexible vacation policy, 10 federal holidays, 2 LifeLabs holidays, Kind Fridays (employees have the option to end work at 3pm local time on Fridays), and CLean Break (Paid Time Off benefit during the last week of the year), 401K match, team profit share, 4 Learning Days, dedicated peer coach, ongoing training, biannual team retreats, and more! Want to know what to expect ahead? Step 1: Application. Step 2: Phone screen with a recruiter. Step 3: Expertise, Role & Values interview (60-minute interview over Zoom) Step 4: Live demo (prep work required + 50-minute live demo over Zoom) • Given that this role is client-facing, we’ll ask you to do a mock discovery call with us as a Program Consultant from LifeLabs. We'll be the client! You'll get a sense of the role and give us an opportunity to see your skills in action. Step 5: Final Q&A (60-minute interview over Zoom) • Note: All live interviews will be recorded and erased after 3 years of the interview (so you can be automatically considered for future openings), or upon your request. We only review applications that have all requirements submitted to ensure we’re maintaining a structured interview process for everyone. Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by teaching people life’s most useful skills. LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us at Work@LifeLabsLearning.com

Develop and manage sales pipeline, convert prospects to clients through consultative discovery and relationship-building, and represent the company at events with up to 20% travel. | Minimum 3 years client-facing new business sales experience, strong consulting and sales techniques, excellent written communication, self-management skills, and willingness to travel up to 20%. | LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster. We're a diverse team of experts who focus on Tipping Point Skills(TM) like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here! --------------------------------------------------------------------------------------------- Program Consultant / Sales Consultant / Sales Account Executive LifeLabs Learning is seeking an experienced Sales Consultant to join our team. In this role, you’ll be responsible for guiding prospective clients through their first engagement with LifeLabs Learning, delivering top-tier learning and development (L&D) solutions. You will play a critical role in driving new business by cultivating meaningful relationships, conducting discovery calls, and converting leads into satisfied clients. Key responsibilities: A. Pipeline Development & Sales Purpose: Proactively identify and engage new business opportunities to fill the top of the sales funnel, nurturing leads (MQLs and SQLs) and converting them into customers, by making timely recommendations and building genuine relationships. • Identify, start, and cultivate relationships with strategic target buyers (prospecting), practicing a relationship-focused and value-first approach as an expert L&D consultant. • Build a sales pipeline and achieve revenue targets by qualifying leads, prospecting in target accounts, and upselling existing accounts. • Cultivate relationships with target buyers using a relationship-first, consultative approach, positioning yourself as a trusted L&D expert. • Collaborate with fellow Program Consultants and internal teams to uncover new business opportunities across existing prospects and clients. • Understand prospective clients’ unique needs, goals, and challenges, tailoring solutions that align with their organizational structure and culture. • Analyze sales data and client feedback to provide insights and enhance business development strategies. • Partner with the Growth and Marketing teams to optimize lead generation and refine business development tactics. • Build expertise in your assigned portfolio, including trends, challenges, and opportunities that influence buying decisions. Success Metrics: • Meet or exceed sales targets for new client engagements. • Maintain a pipeline coverage ratio of 1.5x for the current month and 2.0x for the following month’s targets. • Achieve a deal Efficiency Score of 4 or higher (average deal size x close rate). • Consistently receive an average NSR score of 4.5/5 from clients (N = Needs Met, S = Simplicity, R = Recommendation Likelihood). B. Client Conversion & Portfolio Management Purpose: Convert prospects to clients by inspiring trust, sparking delight, and creating confidence in our clients that our partnership can turn their workplaces into practice labs for life’s most useful skills. • Lead discovery and follow-up conversations with prospective clients on your own as a keen diagnostician, thoughtful partner, and subject matter expert on learning and development. • Propose (and close) thoughtful and simple solutions to meet their needs. • Follow up with prospective clients with value-adds and invitations to connect. • Respond to prospective client inquiries within 24 hours of inquiry. Respond to all subsequent emails and team emails within 48 hours (or earlier if requested or as appropriate). • Send all necessary materials on time and with accuracy (e.g., workshop descriptions, Program Plan, and program notes to Facilitators). • Show up to all calls and meetings on time and send follow-up materials when promised. • When leading virtual calls, have a strong internet connection, quiet space, presentable appearance and distraction/clutter-free background. • Review on your own, and with your Manager, your Hubspot (CRM) metrics to keep learning and growing. C. Networking & Event Representation Purpose: Represent LifeLabs Learning externally, supporting business development through participation in key industry events and building relationships with potential clients. This role requires up to 20% travel. Event travel assignments will be provided with as much notice as possible. • Attend on site key account meetings, Culture Club and other events (e.g. conferences, partner events, networking events) in your assigned portfolio to connect with leads, prospects, and clients. • Leverage events to drive pipeline opportunities, inviting leads and following up with prospects post-event. • Represent LifeLabs with clarity, timeliness, energy, warmth, authority, and playfulness. • Showcase the value of LifeLabs benefits (elicit ‘aha moments!) and encourage space for prospects to ask questions and share their thoughts. • Respond to prospects’ questions accurately and clearly, providing useful client examples, research, or knowledge. • Prepare thoroughly for events by researching attendees and client history, ensuring strong internet connections and professional virtual or in-person setups. Program Consultant Requirements: • Minimum 3 years client-facing new business sales experience, preferably selling in Edtech, HR, L&D, Organizational Development, or a related field • Knowledge of consulting and sales techniques (e.g., asking open questions, framing a conversation, prospecting, multi-threading) • Strong written communication skills (particularly the ability to write clear, concise, and playful emails) • Openness to feedback, driving your own growth (with manager support), and an ability to self-manage • Excellent time management and organization skills • Bonus: experience working within the tech industry • Travel Requirements: Up to 20% travel for attending client meetings, industry events, and networking opportunities. The deets: • Start date: ASAP • Location: Remote (can be based anywhere in the U.S.) • This role requires up to 20% travel. • Employment Type: Full-time • Compensation: Base salary per year + Commission opportunity + Long-term Incentive eligibility • Starting Salary: $80K starting base salary • Long-Term Incentive Plan: As part of your compensation package, you will be eligible to participate in the company's Long-Term Incentive Plan (LTIP). Your equity grant will be commensurate with the ‘Specialist’ band of this role. • Benefits: medical, dental, and vision insurance; flexible vacation policy, 10 federal holidays, 2 LifeLabs holidays, Kind Fridays (employees have the option to end work at 3pm local time on Fridays), and CLean Break (Paid Time Off benefit during the last week of the year), 401K match, team profit share, 4 Learning Days, dedicated peer coach, ongoing training, biannual team retreats, and more! Want to know what to expect ahead? Step 1: Application. Step 2: Phone screen with a recruiter. Step 3: Expertise, Role & Values interview (60-minute interview over Zoom) Step 4: Live demo (prep work required + 50-minute live demo over Zoom) • Given that this role is client-facing, we’ll ask you to do a mock discovery call with us as a Program Consultant from LifeLabs. We'll be the client! You'll get a sense of the role and give us an opportunity to see your skills in action. Step 5: Final Q&A (60-minute interview over Zoom) • Note: All live interviews will be recorded and erased after 3 years of the interview (so you can be automatically considered for future openings), or upon your request. We only review applications that have all requirements submitted to ensure we’re maintaining a structured interview process for everyone. Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by teaching people life’s most useful skills. LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us at Work@LifeLabsLearning.com

The Learning Experience Designer will partner with consultants and client stakeholders to diagnose needs and co-create solutions that connect learning directly to business outcomes. This role involves designing blended learning experiences and developing materials to support skill retention and application on the job. | Candidates should have over 5 years of experience in instructional design or a related field, with strong consulting and project management skills. A deep understanding of learning science and experience across multiple learning modalities are essential. | LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster. We're a diverse team of experts who focus on Tipping Point Skills(TM) like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here! --------------------------------------------------------------------------------------------- Learning Experience Designer (Contract → Potential Full-time in 2026) At LifeLabs Learning, we make workplaces into practice labs for mastering life’s most useful skills. We are the source for instantly useful, delightfully unusual, science-backed training for managers and teams. Hundreds of innovative companies (like The New York Times, Clif Bar, Reddit, Sony Music, and TED) choose LifeLabs as their go-to development partner. Learn more about us here! Design learning that drives performance and impact We’re hiring a Learning Experience Designer to ensure our content is personalized to the unique needs, industries, and contexts of our clients. This role is about crafting learning that feels relevant, practical, and unforgettable. You’ll work closely with consultants, facilitators, and client stakeholders to co-create learning journeys that are both engaging and grounded in behavioral science. This is a contract role with the potential to convert into a full-time position in 2026 based on business needs, performance, and mutual fit. What you’ll do (aka accountabilities) Partner with consultants and client stakeholders to diagnose needs, co-create solutions, and connect learning directly to business outcomes. Personalize and adapt content so it reflects client industries, roles, and priorities. Design blended learning experiences, including live workshops, self-paced modules, simulations, role plays, and digital resources. Build facilitator-ready materials (guides, toolkits, role plays) to enable consistent and effective delivery. Develop learning journeys that support skill retention and on-the-job application. Collaborate cross-functionally to ensure programs are delivered on time and with impact. Success metrics On-time delivery: 95% of scoped learning assets delivered by agreed milestones. Client satisfaction: Average client alignment/feedback ≥4.5/5 across projects. Facilitator usability: Facilitator feedback ≥4.5/5 on clarity and ease of delivery. Learning impact: Learner ratings of relevance and immediate usefulness ≥4.6/5. Iteration & improvement: Evidence of continuous refinement based on data and feedback. What you’ll bring (aka requirements) 5+ years in instructional design, learning experience design, or a related role. Strong consulting and stakeholder management skills. End-to-end project management experience (discovery → design → launch). Deep understanding of learning science and adult learning principles. Experience across multiple modalities: ILT, VILT, WBT, microlearning, social learning. Fluency in tools like PowerPoint/Google Slides, video editing software, LMS platforms, and project management tools. Attention to detail and quality review skills. Strong communication skills across cultures and time zones. Familiarity with generative AI for content development. Experience working with global clients or teams. Preferred, but not required: Experience designing leadership or people-manager programs. Exposure to start-ups or high-growth companies. Familiarity with tools like Figma, Slack, ClickUp The deets Start date: ASAP Location: Remote (U.S.) Employment type: Contract (1099), with potential conversion to full-time in 2026. Compensation: Hourly or per-deliverable, based on experience and location. Hours: ~15–25 hours per week; flexible schedule with agreed milestones. Benefits: Contractor role (benefits not included). Legal: Must be authorized to work as an independent contractor in the U.S. Work-for-hire agreement with IP assignment. Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by teaching people life’s most useful skills. LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us at Work@LifeLabsLearning.com

Design personalized, blended learning experiences and facilitator materials by collaborating with consultants and clients to drive business outcomes. | 5+ years instructional design or related experience, strong consulting and project management skills, familiarity with learning science, multiple learning modalities, and relevant software tools. | LifeLabs Learning is the source for instantly useful, delightfully unusual, science-backed training for managers and teams. We teach skills to build passionate and high-performing teams faster. We're a diverse team of experts who focus on Tipping Point Skills(TM) like coaching, feedback, prioritization, and inclusion — teaching only the behaviors that lead to the biggest impact in the shortest time. We make these skills stick by helping organizations build them into their culture and systems - and we have fun doing it! Learn more about us here! --------------------------------------------------------------------------------------------- Learning Experience Designer (Contract → Potential Full-time in 2026) At LifeLabs Learning, we make workplaces into practice labs for mastering life’s most useful skills. We are the source for instantly useful, delightfully unusual, science-backed training for managers and teams. Hundreds of innovative companies (like The New York Times, Clif Bar, Reddit, Sony Music, and TED) choose LifeLabs as their go-to development partner. Learn more about us here! Design learning that drives performance and impact We’re hiring a Learning Experience Designer to ensure our content is personalized to the unique needs, industries, and contexts of our clients. This role is about crafting learning that feels relevant, practical, and unforgettable. You’ll work closely with consultants, facilitators, and client stakeholders to co-create learning journeys that are both engaging and grounded in behavioral science. This is a contract role with the potential to convert into a full-time position in 2026 based on business needs, performance, and mutual fit. What you’ll do (aka accountabilities) • Partner with consultants and client stakeholders to diagnose needs, co-create solutions, and connect learning directly to business outcomes. • Personalize and adapt content so it reflects client industries, roles, and priorities. • Design blended learning experiences, including live workshops, self-paced modules, simulations, role plays, and digital resources. • Build facilitator-ready materials (guides, toolkits, role plays) to enable consistent and effective delivery. • Develop learning journeys that support skill retention and on-the-job application. • Collaborate cross-functionally to ensure programs are delivered on time and with impact. Success metrics • On-time delivery: 95% of scoped learning assets delivered by agreed milestones. • Client satisfaction: Average client alignment/feedback ≥4.5/5 across projects. • Facilitator usability: Facilitator feedback ≥4.5/5 on clarity and ease of delivery. • Learning impact: Learner ratings of relevance and immediate usefulness ≥4.6/5. • Iteration & improvement: Evidence of continuous refinement based on data and feedback. What you’ll bring (aka requirements) • 5+ years in instructional design, learning experience design, or a related role. • Strong consulting and stakeholder management skills. • End-to-end project management experience (discovery → design → launch). • Deep understanding of learning science and adult learning principles. • Experience across multiple modalities: ILT, VILT, WBT, microlearning, social learning. • Fluency in tools like PowerPoint/Google Slides, video editing software, LMS platforms, and project management tools. • Attention to detail and quality review skills. • Strong communication skills across cultures and time zones. • Familiarity with generative AI for content development. • Experience working with global clients or teams. Preferred, but not required: • Experience designing leadership or people-manager programs. • Exposure to start-ups or high-growth companies. • Familiarity with tools like Figma, Slack, ClickUp The deets • Start date: ASAP • Location: Remote (U.S.) • Employment type: Contract (1099), with potential conversion to full-time in 2026. • Compensation: Hourly or per-deliverable, based on experience and location. • Hours: ~15–25 hours per week; flexible schedule with agreed milestones. • Benefits: Contractor role (benefits not included). • Legal: Must be authorized to work as an independent contractor in the U.S. Work-for-hire agreement with IP assignment. Let’s do this! Come be part of a team where you will learn something new every day, challenge yourself and others, laugh a lot, and make a real impact by teaching people life’s most useful skills. LifeLabs Learning is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We will not have access to your personal Equal Employment Opportunity Commission information during the interview process. LifeLabs Learning is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, please let us know in your application or email us at Work@LifeLabsLearning.com