Liberty Mutual Insurance

Investigate, evaluate, and settle complex commercial casualty claims, including coverage determination and negotiation. | Requires 5-7 years of claims adjusting experience, with knowledge of commercial casualty claims, litigation management, and insurance legal environment. | Description The Senior Technical Claims Specialist determines coverage, investigates complex and highly complex commercial casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. Demonstrates a high level of expertise and sound judgment in complex matters; may as a subject matter expert. The role is within the Construction Vertical, handling bodily injury and discreet property damage claims. The role does not handle Construction Defect losses. There is a strong preference for the selected candidate to live within 50-mile radius of one of the listed hub offices (Boston, MA; Westborough, MA; Plano, TX; Suwanee, GA; Indianapolis, IN; Hoffman Estates, IL; Lake Oswego, OR; Las Vegas, NV, Chandler, AZ or Weatogue, CT). This policy is subject to change. We will consider a remote candidate if you do not live within 50-miles of one of these offices. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions, and the overall cost of labor for that region. Target salary for this position is $105,000 to 130,000. Responsibilities: As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Qualifications Bachelor’s degree and 5 to 7 years claims adjusting experience. Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Construction Liability or Commercial General Liability claims experience preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Investigate and evaluate complex insurance claims, determine liability, set reserves, negotiate settlements, and manage legal relationships. | Requires 5-7 years of claims adjusting experience with advanced knowledge of commercial casualty claims and legal environment. | Description Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist to join our Energy Complex Team. The Senior Technical Claims Specialist determines coverage, investigates highly complex Commercial Casualty claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and resolves the claim. Additionally, the Senior Technical Claims Specialist demonstrates a high level of expertise and sound judgment in complex matters and may act as a subject matter expert. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; Indianapolis, IN; Hoffman Estates, IL; or Weatogue, CT. Please note this policy is subject to change. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions, and the overall cost of labor for that region. The typical salary for this position is $105,000-125,000. Responsibilities: As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Qualifications Bachelor’s degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Moderate to complex Energy claims and/or Commercial General Liability claims preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Develop and execute category strategies for technology procurement, manage supplier relationships, and lead cost-saving initiatives. | Extensive experience in strategic sourcing, supplier management, and procurement within a large enterprise, with strong negotiation and analytical skills. | Description This position is primarily remote. Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. We currently have an opening for an experienced Senior Manager Category Strategy who will be responsible for the development and advancement of the Technology Labor Category and supplier spend management strategies that support key business objectives/priorities and result in significant cost savings, service/quality, and process improvements within categories. The Category Strategist will be the category leader and key stakeholder relationship manager for assigned categories. This position will function as an advocate and change manager for the value of procurement throughout assigned Technology Functional Areas and Business Groups by demonstrating category knowledge, adding value and educating stakeholders on the Strategic Sourcing process. The role collaborates closely with key stakeholders to develop effective cost reduction strategies and implement plans and will lead cross-functional, non-reporting teams. Responsibilities Develop relationships and work with key business partners to understand strategic direction, supply requirements and corporate business objectives and priorities. Work collaboratively with Functional Area and Business Group partners to conduct opportunity identification and prioritization. Develop and execute multi -year category planning process to develop opportunity pipelines. Identify and prioritize sourcing initiatives within the categories through Category planning process for annual plan. Develop category/ sourcing strategies and lead/coordinate negotiation for a variety of assigned product and service areas. Build reputation as a subject matter expert for assigned product and service areas. Lead/participate in cross-functional teams in the development of sourcing strategies. Steps in the process include: internal assessments of company current and future needs assessments of market trends and supply base understanding of supplier economics agreement on optimal relationship between company and prospective suppliers assessment of total cost of ownership and opportunities to leverage changes in process, systems, and products to lower that cost collaborating closely with stakeholders to establish and execute the sourcing strategy, which will include development and implementation of communication strategies for key stakeholders on overall process, timing, and end products developing TCO reduction strategy into a business case, obtain stakeholder buy in and create execution plan. Drive early engagement of procurement organization drive expanded scope of influence and increase spend under management. Proactively manage supplier performance through disciplined and collaborative feedback channels. Provide guidance on monitoring supplier performance against contractual terms and conditions, assess supplier financial health, and develop risk mitigation plans for critical and preferred suppliers. Drive and measure annual productivity improvements in the category through establishment of key performance metrics and tracking of results. Responsibility Oversight: Manages at least USD $200-$400M Category Complexity: Medium/High Global Enterprise Strategic Software Licensing Manage several projects and associated resources to generate at least 5-10% in cost benefit annually Manages software rationalization program and optimizing licensing is part of managing this tech category Qualifications Deep understanding of assigned categories, supply markets, suppliers, and products preferred Understanding of Six Sigma and Project Management methodologies Experience interacting with and defending positions with stakeholders and senior management Effectively influences, collaborates, and partners with business leaders to drive results Experience developing solutions to complex problems along with strong analytic and negotiation skills Regularly uses ingenuity and innovation to develop solutions that are consistent with organization objectives Expertise in MS Office including Excel, Word and PowerPoint Superior communications, interpersonal and presentation skills with strong influencing and persuasive abilities Working knowledge of online sourcing tools (ideally Ariba), SharePoint and Connect Bachelor’s degree (preferably in Business) or equivalent experience; at least 10 years’ experience in related field About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Support financial and operational analysis, prepare reports, and contribute to process improvements within a fast-paced environment. | Bachelor's in Finance or related field, 1-3 years of experience, proficiency in Excel and Power BI, strong analytical skills, and interest in automation. | Description The USRM Agency Distribution Solutions team is seeking a highly motivated Senior Financial Analyst with strong financial acumen and analytical skills to join our team. In this analyst role, you will play a key part in supporting financial and operational excellence within the Comparion sales channel, with a particular emphasis on regional and branch-level activities. You will assist the Assistant Director and other senior team members in compiling and analyzing profit and loss statements, managing expense accruals, preparing variance analyses for monthly operating results, and supporting Quarterly Business Reviews. This position focuses on providing analytical, reporting, and process support to senior colleagues, with opportunities for presentations and direct exposure to leadership within the Comparion organization. The ideal candidate is detail-oriented, eager to learn, comfortable working with data, and enjoys working in a fast-paced, deadline-driven environment. Responsibilities Prepare materials for Quarterly Business Reviews (QBR), including gathering data, assisting with variance explanations, and compiling insights for senior management. Support branch and regional P&L analysis by collecting, organizing, and interpreting financial data, preparing summary reports for review and discussion. Assist in calculating and validating recognition expense accruals, ensuring timely and accurate reporting for regional and branch locations under supervision. Provide support for Monthly Operating Reviews (MOR), including preparing variance analysis and assembling supporting documentation. Maintain and update KPI dashboards and scorecards using Power BI and assist with data extraction and manipulation from SAS and other sources. Prepare standard and ad hoc financial reports as assigned in support of decision-making and business analysis needs. Contribute to process improvement efforts by identifying opportunities for efficiency and automation and assisting in their implementation. Participate in department projects, planning cycles, and deep dives as needed This role is open to remote work. If you are within a 50-mile radius of the Boston, MA office, you will be required to go into the office twice a week. This policy is subject to change. Qualifications Bachelor’s degree in Finance, Accounting, Business Analytics, or a related field required. 1–3 years of experience in financial analysis preferred Demonstrated attention to detail and strong analytical and organizational skills. Ability to support multiple projects, prioritize work, and meet deadlines in a fast-paced environment. Proficiency in Excel and PowerPoint required; Power BI, SAS, and/or SQL is a plus. Excellent communication skills and the ability to work collaboratively Eagerness to learn, take direction, and grow within a financial analysis role. Interest in process improvement and automation. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Designs and develops data solutions and reports to meet organizational needs, acting as a technical leader and mentor. | Requires 5+ years experience in SQL, Python, Power BI, SAS, and data warehousing, with a related bachelor's or master's degree. | Description Ensuring that data is a competitive differentiator for our enterprise, the USRM Data Office sets strategic data product visions, governs data for quality and compliance, develops best in class data and reporting solutions, and continuously seeks to optimize the value that data creates for our customers and company. Our team includes data analysts, data stewards, data strategists, and data product owners – performance-driven individuals who make sure that data is appropriately leveraged across every layer of our business. The Operational Data & Reporting team within USRM's Data Office is seeking a Senior Data Solutions Analyst focusing on delivering best-in-class data & reporting solutions and insights for a range of stakeholders within our Cross Functional reporting team. *This position may have in-office requirements twice a week depending on candidate location.* Responsibilities Provides, builds and maintains data solutions to meet the needs of our business partners and ensures these solutions can be scaled appropriately. Independently works on highly complex assignments and prototyping/developing data solutions that meet the needs of the organization and business customers. Coding scalable proof-of-concepts and solutions. Designs proof-of-concept solutions utilizing and advanced understanding of multiple coding languages to meet technical and business requirements with an ability to perform iterative solution testing to ensure specifications are met. Acts as a technical leader and mentor for the team, providing assistance & guidance to junior team members. Design and develops data solutions that enable effective self-service data consumption and can describe their value to the customer. Influences strategic thinking across the team and the broader organization Identifies and utilizes best practices and iterative testing to ensure requirements are met. Prioritizes efforts based on customer value and can set expectations for deliverables of high complexity. Able to lead projects and collaborate with stakeholders to ensure effective project execution. Assist in the creation of roadmaps for data solutions and turn vague ideas or problems into a data product. Ensure data solutions include activities and deliverables required to achieve high data quality and displays a strong understanding of complex, multi-tier, multi-platform systems, applying principles of metadata, lineage, business definitions, compliance and data security to project work. Build ETL pipelines using SQL, SAS Ideal experience includes: 5+ years coding experience specifically with SQL and Python 5+ years application experience with Power BI and SAS 5+ years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in ETL, Snowflake, scripting languages (Python, Perl, Shell) 5+ years experience as developer with top quadrant Business Intelligence tools Qualifications Strong written and oral communication skills required Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred Master`s in same or related disciplines strongly preferred 3-5 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in NoSQL implementation, ETL, Java, scripting languages (Python, Perl, Shell), and the Hadoop stack About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Providing technical support, troubleshooting complex enterprise issues, and collaborating with engineering teams. | Extensive experience in troubleshooting, storage, networking, and enterprise support, with leadership in escalation management and documentation. | Description Join US Retail Market's (USRM) Experience department as a Systems Support Analyst II on our Salesforce admin team! On this team you will have the exciting opportunity to leverage your business analysis and Salesforce admin skills to build solutions and work with other like-minded teammates. In this role, you will be a part of an agile squad, working with business stakeholders and IT partners to develop new and enhanced technical solutions utilizing various Salesforce products to support business processes and operations. You will execute research and analysis to create agile business requirements, provide system support for end users, and handle data requests. As a Salesforce admin, you will solve problems with Salesforce configuration, reports, dashboards, and more while ensuring quality delivery. This is an opportunity to contribute to a high functioning business team which has a significant impact across sales, service, and marketing domains. This position is a remote position however, you will be required to go into the office twice a week if you reside within 50 miles of one of the following offices: Boston, MA; Seattle, WA, Portsmouth, NH. Please note this policy is subject to change. Responsibilities include: Carries out intermediate-level enhancements with Salesforce configuration to facilitate the successful delivery of various projects. Analyzes and documents business problems of moderate complexity and provides recommendations based on research of trends, products, and available system features. Translates business requirements into user stories and develops working solutions using appropriate configuration and development approaches Assists in developing test plans and preforming user accepting testing to ensure quality releases and alignment with business objectives Participates in release coordination activities, provides production support, and handles advanced reporting and analysis. Responsible for maintaining existing series of weekly, monthly, and ad hoc data load processes as needed. Assists in the development of communication plans and effectively communicates solutions to business partners, building strong customer relationships Prepares user documentation and training material Qualifications Bachelor`s degree in business or technical discipline or equivalent experience. Minimum of 3 years related experience. General knowledge of business operations, objectives and strategies as well as business process and information flow. General knowledge of IT concepts, strategies and methodologies. General knowledge of diverse technologies and new and current architectures. General understanding of re-engineering issues and challenges. Skills in object, data and/or process modeling; financial analysis and planning; business process design. Negotiation skills; oral and written communication skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Designs and develops scalable data solutions and reports to meet organizational needs, acting as a technical leader and mentor. | Requires 5-7 years of coding experience in data management environments, proficiency with BI tools, and a related degree, which are not present in your profile. | Description Princ Data Solutions Analyst Ensuring that data is a competitive differentiator for our enterprise, the USRM Data Office sets strategic data product visions, governs data for quality and compliance, develops best in class data and reporting solutions, and continuously seeks to optimize the value that data creates for our customers and company. Our team includes data analysts, data stewards, data strategists, and data product owners – performance-driven individuals who make sure that data is appropriately leveraged across every layer of our business. The Operational Data & Reporting team within USRM Data Office is seeking a Principal Data Solutions Analyst focusing on delivering best in class data & reporting solutions and insights for a range of stakeholders within our Independent Agency Distribution reporting team. Responsibilities: Provides, builds and maintains data solutions to meet the needs of our business partners and ensures these solutions can be scaled appropriately. Independently works on highly complex assignments and prototyping/developing data solutions that meet the needs of the organization and business customers. Coding scalable proof-of-concepts and solutions. Designs proof-of-concept solutions utilizing and advanced understanding of multiple coding languages to meet technical and business requirements with an ability to perform iterative solution testing to ensure specifications are met. Acts as a technical leader and mentor for the team, providing assistance & guidance to lower-level team members Design and develops data solutions that enable effective self-service data consumption and can describe their value to the customer. Influences strategic thinking across the team and the broader organization Identifies and utilizes best practices and iterative testing to ensure requirements are met. Prioritizes efforts based on customer value and can set expectations for deliverables of high complexity. Able to lead projects and collaborate with stakeholders to ensure effective project execution. Assist in the creation of roadmaps for data solutions and turn vague ideas or problems into a data product. Ensure data solutions include activities and deliverables required to achieve high data quality and displays a strong understanding of complex, multi-tier, multi-platform systems, applying principles of metadata, lineage, business definitions, compliance and data security to project work. Qualifications Qualifications: Strong written and oral communication skills required Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred Master`s in same or related disciplines strongly preferred 5-7 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in NoSQL implementation, ETL, Java, scripting languages (Python, Perl, Shell), and the Hadoop stack 5-7 years experience as developer with top quadrant Business Intelligence tools About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Developing and executing advertising campaigns across multiple channels, managing cross-team coordination, and supporting sponsorships and branded integrations. | Minimum 5 years of marketing experience, strong communication and project management skills, experience with outside agencies, and knowledge of relevant technologies. | Description We’re looking for an Associate Marketing Manager to join the USRM Marketing organization on our Advertising Team. This is an exciting opportunity to be part of a group that is shaping the Liberty brand through high-profile campaigns across major partners and platforms. As a member of the Advertising Team, you’ll play a role in developing and executing creative work that drives brand growth and engagement. Success in this role requires not only strong marketing/advertising expertise but also the ability to collaborate effectively across teams. We value team players who bring a positive, solutions-oriented mindset and thrive in a fast-paced, dynamic environment. If you have a passion for innovative marketing, enjoy working with others to deliver impactful creative, and want to impact highly visible work, this role offers the chance to make a meaningful impact. Advertising Campaign Lead You’ll play a central role in bringing an advertising campaign to market across channels. From planning through production and optimization, you’ll help translate brand and business objectives into well executed advertising. Partner closely with media, creative, and research teams. Terrestrial & Digital Audio Advertising Execute Liberty Mutual’s audio advertising strategy across terrestrial radio, streaming, podcasts, and emerging media. This role offers the opportunity to help shape how Liberty shows up in audio, tracking performance, sharing insights, and making optimizations to drive reach and listener engagement. Campaign Operations & Cross-Team Coordination Help support day-to-day advertising operations and contribute to process improvements that increase efficiency, accuracy, and speed, helping the team deliver consistently strong work at scale. Sponsorships & Branded Integrations Support Assist in the planning and activation of sponsorships and branded integrations that strengthen Liberty Mutual’s presence in culture and across key moments. You’ll coordinate with internal stakeholders and external partners to execute custom content and experiential activations, while supporting measurement and reporting. Qualifications Bachelor`s degree with a concentration in Marketing, Business Administration or Communications preferred or equivalent experience required Minimum 5 years of relevant and progressively more responsible experience within a marketing driven organization Requires advanced knowledge of marketing communications principles and practices Experience working with and/or managing outside agencies Strong oral and written communication skills required Ability to work in a fast-paced environment and work on multiple priorities Strong knowledge of relevant technologies Strong organizational, coordination, project management, and analytical skills Strong presentation skills required Budget management and project management experience preferred Ability to effectively interact with all levels of the organization Proactively seeks to learn and apply new tactics and job skills to enhance current role and improve broader team`s performance Demonstrates understanding of insurance industry, products, services, and trends Actively seeks to expand and integrate marketing knowledge and skills into recommendations, as well as function responsibilities and the connection to the broader organization About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Assist customers with insurance inquiries, process policy changes, and provide guidance on coverage options in a call center environment. | Requires a Property & Casualty License, customer service experience, and proficiency with computer systems, which you do not possess. | Description Are you bilingual in Spanish and English with an insurance license looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting March 23, 2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you’ll play a key role in supporting Safeco’s leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Accurately maintains and tracks data across various computer systems. Qualifications Property & Casualty License or a Personal Lines License. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months' related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we’re excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Leading and executing complex user research initiatives to improve customer experience and influence business strategies. | Over 8 years of experience in research, leadership skills, and familiarity with UX methodologies and tools. | Description At Liberty Mutual, we're on a mission to provide our customers and business owners with peace of mind by safeguarding what they value most when they need it the most. Join us in making a meaningful impact on people's lives through the power of research and strategy. Job Overview: We are seeking a dynamic and data-driven Director of User Research to join our Experience Research team focusing on the experience. You will lead a team of two user researchers aiming to improve the customer experience. This role engages with senior stakeholders across the business within U.S. Retail Markets and requires a deep understanding of the U.S. Retail Markets business priorities. You will spend a majority of your time planning and executing complex research, while also prioritizing work and supporting the growth and development of your team. You will play a key role in shaping our customers’ user experience and translating insights into tangible impact. As part of the U.S. Retail Markets division, our Experience Research team is dedicated to designing, transforming, and delivering user-centric, efficient, and effective digital-first experiences for our diverse range of stakeholders. Working alongside a blend of user and market researchers, you will collaborate closely with cross-functional teams including UX, Product, Process, and Technology to advocate for the user while aligning with business objectives. Our overarching mission is to gain unparalleled insights into our customers, agents, and employees, empowering us to drive strategic decision-making, develop innovative strategies, and maintain a competitive edge in the industry. Key Responsibilities: Lead Customer Experience Team – which includes managing stakeholders, prioritizing work utilizing the USRM business priorities, supporting the growth and development of two other UX Researchers, focused heavily on customer experiences. Spearhead custom, unique and highly complex research initiatives to inform our customer experience strategy, directly impacting user satisfaction and driving business outcomes. Champion our end-users by seamlessly integrating insights from diverse sources, including primary and secondary research, industry news, and operational data. Forge high-trust partnerships with colleagues across multiple teams and departments, fostering collaboration and innovation. Be a recognized expert within the organization – utilize expert-level knowledge to train others in user research methodologies and educate stakeholders on best practices and standards. Lead high-visibility research projects, collaborating closely with key stakeholders such as UX, Product Owners, Process, IT, Analytics, and more. Lead the objective-setting and discovery process, including user persona development, journey-mapping, and interpretation of user goals. Influence business partners to act on research insights by providing clear, actionable recommendations and relevant business context. Communicate findings with clarity and impact, tailoring your message for senior and executive-level stakeholders. Embrace diversity of perspective and foster effective collaboration with cross-functional teams to achieve shared goals. Qualifications Qualifications: 8+ years of UX Research experience in a corporate agile setting, Bachelor’s degree in Human Factors, Human-Computer Interaction, Information Design, Master’s degree preferred Expertise in a wide range of qualitative and quantitative research methods, including usability studies, interviews, focus groups, surveys, card sorts, and heuristic reviews Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing Expertise in data-driven storytelling, transforming raw data into compelling narratives and visualizations Familiarity with quantitative and qualitative research tools like Qualtrics and UserZoom, as well as UX methodologies such as Design Thinking and Lean UX Commitment to ongoing learning and staying current with industry techniques and tools Strong organizational, analytical, critical thinking, and team-building abilities Proven track record of effective collaboration with cross-functional teams Proficient in Microsoft Office applications (Word, Excel, PowerPoint) About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Assist customers with insurance inquiries, process policy changes, and provide support to agents in a call center environment. | Requires a Property & Casualty License, customer service experience, and proficiency with computers and data management. | Description Are you a licensed insurance professional looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting March 23, 2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. This Posting is for candidates who reside in Eastern Time Zones. If you reside in the Central time zone, please apply to 2026-74148. For Mountain/Pacific time zones please apply to 2026-74149. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you’ll play a key role in supporting Safeco’s leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Accurately maintains and tracks data across various computer systems. Qualifications Property & Casualty License or a Personal Lines License. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months' related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we’re excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Assist customers with insurance inquiries, process policy changes, and provide support to agents in a call center environment. | Requires a Property & Casualty License, customer service experience, and proficiency with computers and data management. | Description Are you a licensed insurance professional looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting March 23, 2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. This Posting is for candidates who reside in Central Time Zones. If you reside in the Eastern time zone, please apply to 2026-74092. For Mountain/Pacific time zones please apply to 2026-74149. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you’ll play a key role in supporting Safeco’s leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Accurately maintains and tracks data across various computer systems. Qualifications Property & Casualty License or a Personal Lines License. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months' related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we’re excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Manage complex, high-priority projects supporting organizational transformation and operational improvements. | Requires over 10 years of project management experience, advanced knowledge of project management tools, and strong communication and organizational skills. | Description As a Sr. Project Manager of the Direct Distribution Channel Operations & Enablement team within USRM Insights & Solutions, you will help support driving profitable growth for a $4B channel by executing key strategic initiatives and connecting the voice of the DRC sales call center to the broader organization. The team liaises internally and across USRM stakeholders to manage ongoing operational programs as well as execute short- and long-term project work in support of these priorities. The Senior Project Manager will primarily support USRM’s multi-year business and technology transformation (Frontier) by effectively coordinating changes that impact Direct, creating clarity and alignment with stakeholders on how best operationalize, and executing various workstreams for the direct channel. The role will manage projects that are non-cyclical and varied, aligning with the project management life cycle (initiating/defining; planning; executing; close-out) and supporting business priorities. May also perform some project work, such as research and analysis. Will be expected to manage a portfolio of projects to include those considered complex in nature with function-wide and/or SBU-wide impact. Responsibilities: Lead complex projects, including large-scale, high-priority initiatives, and programs that align with the strategic priorities of the Direct organization and USRM. Partners closely with Experience, KDS, IT, Product, I&S, etc. to assess operational impacts and prepare recommendations. Defines Frontier implementation strategy by planning tasks that will deliver the desired results and oversees day-to-day work and monitoring of progress towards goals. Ensure changes are operationalized effectively within direct, translate business requirements into actionable workstreams and hand-offs Identifies and gains agreement on project objectives, scope, timing, and resources. Conducts project meetings and effectively communicates status of projects to stakeholders within and beyond the project team. Proactively identifies risk and mitigation plans Ensures resources are optimally sourced and deployed. Adeptly builds consensus and gains buy-in among stakeholders across the organization. Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk. Identifies and provides visibility into trade-offs between options, while strongly influencing recommended approach. In addition to project management, may also perform some of the work defined in the project roles and responsibilities. Provides mentoring to less experienced staff. Qualifications Qualifications: Expert-level ability in managing all aspects of the project management life cycle for multiple projects at one time to include those complex in nature. Advanced knowledge of project management tools. Strong ability to adapt and address unique challenges in collaborative and creative ways. Project management certification strongly preferred. Displays advanced communication, organizational, analytical, critical thinking, and team building skills as well as advanced presentation, influencing, and relationship management skills. Advanced business operations knowledge to include understanding the function's value chain and market conditions strongly preferred. Competencies typically acquired through a Bachelor's Degree or equivalent experience. Advanced degree preferred. Minimum of 10 years of relevant experience to include project management work. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Assist customers with insurance inquiries, process policy changes, and provide guidance to enhance customer satisfaction. | Requires a Property & Casualty License, customer service experience, and proficiency in computer and data management skills. | Description Are you a licensed insurance professional looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting March 23, 2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. This Posting is for candidates who reside in Mountain and Pacific Time Zones. If you reside in the Eastern time zone, please apply to 2026-74092. For Central time zone please apply to 2026-74148. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you’ll play a key role in supporting Safeco’s leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. Accurately maintains and tracks data across various computer systems. Qualifications Property & Casualty License or a Personal Lines License. Associate degree in a business-related field or equivalent experience required. A minimum of 6 months' related work experience is required with customer service experience preferred. Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. Must have the ability to handle confidential and proprietary information. Proficiency with computers is mandatory. Knowledge and ability to use Microsoft Office tools is necessary. Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we’re excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Assist customers with insurance inquiries, process policy changes, and provide guidance to enhance customer satisfaction. | Requires Property & Casualty License or Personal Lines License, customer service experience, and proficiency with computers and data management. | Description Are you a licensed insurance professional looking to join a Fortune 100 Company? We are currently hiring exclusively for our Gold Customer Service licensed class starting March 23, 2026. Candidates must hold a valid Property & Casualty License or a Personal Lines License to qualify for this role. This Posting is for candidates who reside in Mountain and Pacific Time Zones. If you reside in the Eastern time zone, please apply to 2026-74092. For Central time zone please apply to 2026-74148. If you hold a valid Property & Casualty or Personal Lines License, we invite you to join a team that truly puts people first, valuing your growth, development, and well-being every step of the way. Guided by our Common Purpose, we deliver exceptional customer experiences through integrity, expertise, care, and simplicity. As a member of the Gold Service program, you’ll play a key role in supporting Safeco’s leadership in the independent agency channel by providing expert, around-the-clock assistance to agents. Your contributions will not only enhance customer satisfaction but also empower agents to grow their businesses, creating a meaningful impact every day. Join a company that prioritizes your personal and professional growth and recognizes the value you bring to the team. Our customer service team provides 24/7 support, requiring flexibility to work various shifts including weekends and holidays. We offer paid, mandatory training lasting approximately 12 weeks, held Monday through Friday from 10:00 AM to 6:30 PM EST, where attendance and performance are closely monitored to ensure your success. The following states and territories are excluded from eligibility: Alaska, California, Hawaii, Illinois, Maryland, New York, and Washington, D.C. Responsibilities: • Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. • Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. • Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. • Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. • Accurately maintains and tracks data across various computer systems. Qualifications • Property & Casualty License or a Personal Lines License. • Associate degree in a business-related field or equivalent experience required. • A minimum of 6 months' related work experience is required with customer service experience preferred. • Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. • Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. • Must have the ability to handle confidential and proprietary information. • Proficiency with computers is mandatory. • Knowledge and ability to use Microsoft Office tools is necessary. • Must have a clear understanding of the organization`s policies, standards, and procedures to guide customer interactions. Our Gold team is vital in providing #peaceofmind to our customers and agents, and we’re excited to have you join us in working together to achieve our shared goals. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices • California • Los Angeles Incorporated • Los Angeles Unincorporated • Philadelphia • San Francisco

Assist customers via inbound calls, handle inquiries, and maintain accurate data records. | Requires insurance licensing, customer service experience, proficiency in Microsoft Office, and ability to handle confidential information. | Job Description: • Assists customers in their time of need by building rapport and efficiently handling inbound calls in a fast-paced call center environment, addressing questions related to renewals, coverage, eligibility, billing, and policy changes. • Delivers expertise by assessing customer and agent needs to drive satisfaction, business growth, and retention. • Provides guidance and recommendations to help customers protect what matters most, utilizing upselling and cross-selling techniques to educate on insurance products and services. • Upholds customer care standards by meeting individual goals for call quality, handling time, lead transfer ratio, adherence, first-call resolution, and reliability. • Accurately maintains and tracks data across various computer systems. Requirements: • Property & Casualty License or a Personal Lines License. • Associate degree in a business-related field or equivalent experience required. • A minimum of 6 months' related work experience is required with customer service experience preferred. • Must have the ability to review, record, and organize written data from a variety of sources with no pre-established format. • Must have excellent oral, written, and interpersonal communication skills and the capacity to multitask in a structured work environment. • Must have the ability to handle confidential and proprietary information. • Proficiency with computers is mandatory. • Knowledge and ability to use Microsoft Office tools is necessary. • Must have a clear understanding of the organization's policies, standards, and procedures to guide customer interactions. Benefits: • Flexible Time Off • Annual Accrual - days 15

Lead end-to-end state program launches for personal lines property and specialty pricing programs, ensuring compliance, timeliness, and quality. | Requires 2+ years of relevant experience, proficiency in Excel, SAS/SQL, and data visualization, with a background in insurance pricing or product management preferred. | Description Note: This role may require in-office presence depending on candidate location. The Personal Lines Property & Specialty Program Delivery team is looking for an Analyst to play a key role in leading the analysis and execution of pricing program rollouts that drive USRM’s profit and growth goals. In this role, you will lead the end-to-end rollouts for assigned states, gaining hands-on experience with pricing strategy and product rollout processes. You will be responsible for determining product scope, ensuring this scope is in compliance with regulations while collaborating closely with stakeholders to ensure product implementations are accurate, timely, and high quality. Join a collaborative Delivery team where your attention to detail, strong analytical skills, and continuous-improvement mindset will directly contribute to measurable results. Responsibilities Partner with the lead project manager and stakeholders to drive the development and implementation of new personal lines property and specialty pricing programs, ensuring timely, compliant, and high-quality rollouts. Fully own end-to-end state program launches — manage timelines, identify risks, create contingency plans, and escalate blockers as needed. Provide thoughtful recommendations to key stakeholders on pricing, strategy, etc. Support cross-functional workstreams and moderate-to-high complexity projects. Conduct analysis under minimal supervision to help drive business decisions; when necessary, query data to conduct ad hoc analysis of profit and loss metrics and understand and manipulate the data to tell a story and answer questions. Support creating and updating training materials and process documentation Drive continuous improvement — identify opportunities to streamline processes, increase accuracy, and accelerate state implementations. The ideal candidate will have: Strong project management, organization, and communication skills Technical aptitude with experience in SAS and/or SQL, Excel and data visualization Demonstrated ability to learn new concepts, processes, and tools quickly A keen eye for process improvement, with a proven track record of proactively identifying and driving forward change Ability to work through ambiguity, think critically, and influence others to drive quick and sound decision-making Ability to simplify complex concepts for varying audiences Intermediate knowledge of insurance pricing is a plus as well as experience in Personal Lines Property/Specialty or Product Management Qualifications Bachelor's degree in business, economics, or other quantitative field. Minimum 2 years, typically 3 years or more of relevant experience. Completion on product development program. Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access). Must have good planning, organizational, analytical, decision making and communication skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Designs and develops prototype data solutions, collaborates with IT, and ensures data quality and scalability. | Requires experience with data management, coding, BI tools, and understanding of data security and compliance, which are not demonstrated in your background. | Description Provides, builds, and maintains prototype data solutions to meet the needs of the enterprise. Helps ensure those solutions can be scaled appropriately. Under technical direction, works within limits and authority on assignments of moderate technical complexity and coordination. Possesses demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels. May provide guidance and assistance to lower level associates and other functional areas. If you reside within 50 miles of any of the following offices: Boston, MA; Portsmouth, NH you’ll be required to go into the office twice a week. Please note this policy is subject to change. Responsibilities Under technical direction, prototypes/develops data solutions of moderate complexity to meet the needs of the organization and business customers. Code proof of concepts utilizing a working knowledge of multiple coding languages, leveraging reusable code modules. May provide assistance to lower level team members. Participate in the design and development of data solutions that enable effective self service data consumption, and can describe their value to the customer. Has an understanding of Agile techniques. Can set expectations for deliverables of moderate complexity. Participate in the maintenance of proof of concepts and prototype data solutions, and participates in any assessment of their viability and scalability, with partnership from IT. Working with IT, assist in building robust systems focusing on long term and ongoing maintenance and support. Ensure data solutions include deliverables required to achieve high quality data. Has an understanding of Business Intelligence tools, including visualization and user experience techniques. Can set expectations for deliverables of moderate complexity. Apply a working knowledge of the principles of metadata, lineage, business definitions, compliance, and data security to project work. Have a basic ability to understand new technologies as needed to progress initiatives. Qualifications Working experience with SAS, SQL, PowerBI, JCL, Jira, SAP, Snowflake and Focus preferred. 1-3 or more years’ experience in coding for data management, data warehousing, or other data environments Experience extracting data utilizing data stores Candidate must have an analytical mind and a curious nature — able to read ambiguous regulatory guidance, ask the right questions, and translate vague instructions into precise data requirements and testable rules. Strong written and oral communication skills required. Bachelor’s degree in computer science, Computer Engineering, or related discipline preferred ∙ Masters in same or related disciplines preferred About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Managing payroll operations, data analysis, and system improvements for large-scale organizations. | Extensive experience in data management, BI tools, and technical development, with specific experience in Anaplan and related technologies. | Description As a Principal Data Solutions Analyst within the Financial Services Portfolio, you will collaborate with the USRM Finance and Finance Planning teams to provide modern tools that simplify processes and enhance analytical insights. You will be responsible for working across finance teams to deliver a modernized planning, forecasting, and budgeting platform, as well as developing and executing a vision for implementing this platform in the US organization. Operating at the intersection of business strategy and technical development, the Data Solutions team collaborates closely with senior leadership, IT, finance, marketing, distribution, and product teams to enhance the company's ability to analyze past performance and plan for the future. By designing, building, and implementing centralized data, planning, and reporting solutions, the team plays a key role in integrating USRM functions effectively. In this role, you will: Be responsible for partnering with the Planning and Data teams to drive the design, development and implementation of new Anaplan models. Collaborate with various US-based development teams to determine stakeholder needs, propose innovative solutions to existing limitations, and facilitate better collaboration between teams. Gain exposure to new skills, technologies, and challenges regularly. The ideal candidate will: Have hands-on experience with Anaplan, including creating and translating requirements, model building, optimization, and troubleshooting. Level 1 Certification required, Level 2 Certification preferred. Possess strong analytical skills, a deep understanding of financial systems and an ability to translate complex business requirements into effective technical solutions. Leverage your expertise to drive improvements in our financial planning processes, utilizing both your technical acumen and your ability to communicate effectively with diverse stakeholder groups. Have exceptional project management capabilities as this is critical to oversee multiple parallel initiatives to enhance our enterprise application solutions. Take a collaborative approach fostering innovation and efficiency, ensuring that our team consistently delivers high-value outcomes that align with the strategic objectives of our organization. Responsibilities for this role include: Engage in collaborative efforts with stakeholders to identify and implement innovative solutions aimed at increasing process efficiency. Establish strong working relationships with team members to thoroughly understand processes, gather detailed requirements, and test solutions effectively. Employ inquisitive techniques to extract necessary information for the development of effective and efficient processes. Develop and refine business processes, implementing solutions for the collection and management of requirements to ensure they meet business needs. Collaborate with business stakeholders to identify and clarify user story acceptance criteria and support the planning of user acceptance tests. Identify issues within existing Anaplan Models and other tools, processes, and data sources, and proactively suggest improvements to enhance accuracy, reduce latency, and eliminate inefficiencies. Participate in continuous improvement efforts to enhance business processes, systems, and support mechanisms. Prepare regular status update documentation and conduct meetings for ongoing projects and solutions. Create and maintain comprehensive process documentation and lead end-user training sessions. Empower contractors through effective mentorship, fostering collaboration, and achieving collective success. Qualifications Strong written and oral communication skills required Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred Masters in same or related disciplines strongly preferred 5-7 years’ experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in NoSQL implementation, ETL, Java, scripting languages (Python, Perl, Shell), and the Hadoop stack 5-7 years’ experience as developer with top quadrant Business Intelligence tools About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Support actuarial and underwriting teams with data analysis, tool development, and process improvements. | Requires progress towards actuarial exams, programming skills in R, SQL, SAS, or Python, and relevant experience in insurance or actuarial fields. | Description North America Actuarial and Analytics is seeking an Actuarial Analyst to join our Underwriting Support team, supporting the Risk Management and Healthcare segments. In this role you will perform account- and portfolio-level analyses to deliver meaningful insights to underwriters and business leaders, support pricing model updates through impact and dislocation analysis, and develop tools that inform underwriting and pricing strategies for our Major Accounts. You will collaborate closely with underwriting, product, actuarial, and data systems partners to help drive profitability and growth. We’re looking for a highly motivated, detail-oriented self-starter with strong analytical and technical skills who thrives in a collaborative work environment. This position offers opportunities to deepen your expertise in casualty insurance pricing, impact analysis, and portfolio monitoring while also working close to the business and influencing strategic decisions. Key Responsibilities: Own account-level pricing support for major accounts, serving as the subject-matter expert for underwriters on actuarial pricing models. Partner with the Office of Underwriting, Field UW, Finance, Product Management, and Actuarial teams to support portfolio monitoring and ad hoc analyses. Analyze trends, mix shifts, and performance drivers; summarize key insights and implications. Build and enhance analytical tools that inform pricing and portfolio monitoring, managing development through successful implementation. Identify opportunities to streamline processes and improve analytical outputs. Present clear, actionable findings to business partners, managers, and senior leadership; tailor communication to technical and non-technical audiences. Develop and deliver training materials and sessions to ensure effective use of pricing and reporting tools and awareness of model changes and pricing updates. Engage directly with underwriters to facilitate understanding of risk and actuarial pricing models. Collaborate within the pricing team to share knowledge, brainstorm solutions, and solve problems. Develop and maintain working knowledge of casualty data, systems, and processes. Maintain status in Actuarial Development Program. Positive progress towards pursuing and passing of required actuarial exams. Intermediate R, SQL, SAS, or Python programming for data analysis and tool development preferred. **This position may have in-office requirements dependent upon candidate location. ** Qualifications The person hired into this role will become a part of our Actuarial Development Program and will rotate within the first two years of hire as part of the Development Program. A requirement of this program is to make positive progress towards achieving ACAS/FCAS. As an Actuarial Development Program participant, you’ll be a valued member of a collaborative community of actuarial teammates. In this entry-level rotational program, you’ll complete two rotations across a variety of disciplines, including reserving, pricing, modelling, and analytics. This role will count as your first rotation. Proven math and analytical skills, as normally acquired through the pursuit of a bachelor’s degree in mathematics, Statistics, Economics, Actuarial Science, or related field. Commitment to achieving Associateship in the Casualty Actuarial Society. Passing grades on a minimum of 2 Casualty Actuarial Exams is required. Minimum 2-4 years relevant experience required. Prior experience and knowledge of basic actuarial techniques and standards and insurance operations. Solid oral and written and presentation communication skills. Solid interpersonal skills and the ability to work in a team environment as well as independently. Ability to exercise discretion and apply independent judgment and critical thinking skills in execution of assignments. Ability to balance multiple projects with some direction. Intermediate MS Office Excel and SAS skills Ability to build simple models; Programming skills are desirable. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco