Liberty Mutual Insurance

Manage product backlog and prioritize features to deliver business value across channels. | Bachelor's degree with 3-5 years agile experience and 7 years total in business, technology, or consulting; insurance industry knowledge preferred. | Description Join USRM's Distribution Solutions team as a Product Owner (PO) supporting the Quoting Platform and our enablement of critical business priorities across both our Win Now and Frontier workstreams. As Distribution’s gateway to Liberty Mutual’s suite of insurance products, Quoting Platform plays an essential role in achieving Distribution’s 2030 vision to be the leading multi-line retail carrier in the US. The focus will be on delivering platform capabilities and reusable solutions that meet the needs of every Distribution channel and persona for all our current and future insurance products. This role will report to either a Sr Product Owner or Director PO in the Quoting portfolio, where our mission is to “Allow consumers to sell and service every product in every channel with ease, speed, accuracy, and intelligence.” As a member of the Agile team, the Product Owner represents the voice of the customer and the organization through the delivery of business value. This person works closely with stakeholders (business and technology), including LOB leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies and architects across portfolios to develop a deep understanding of the technologies and systems they support. Ideal candidate will have: Personal Lines Product Knowledge: Strong understanding of Personal Lines insurance products to ensure that APIs meet the business needs of transacting multiple lines of insurance products in multiple jurisdictions through multiple Distribution channels. Back-end experience: Background working on back-end systems, APIs, microservices, reusable capabilities, integrating a service-oriented architecture with consumers, or platform products. Platform Mindset: A strong focus on delivering outcomes by deeply understanding the associated software products, consumer needs, and an API-first design approach to develop effective and scalable solutions that support business objectives. Strong Communication Skills: Ability to depict complex ideas, issues and designs to varied audiences on the business vision and plan, and the impact of change. Ability to influence a diverse group of stakeholders through strong leadership skills. Responsibilities Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX. Qualifications Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Consult on complex projects, build tools for customer and agent support, translate requirements into technical applications, and mentor junior engineers. | Five or more years of software engineering experience with proficiency in Java, Python, and cloud technologies, plus a bachelor's or master's degree or equivalent. | Description Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a principal software engineer at Liberty Mutual, you’ll consult on highly complex projects and solve technical problems, while working in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company. **This is a hybrid role requiring two days in the office a week in the following locations: Boston, MA, Portsmouth, NH, Columbus, OH, Indianapolis, IN or Plano, TX** We encourage you to apply and bring your expertise if you’re a: Technical problem solver: Going far beyond simply developing error-free source code, test scripts, components and system architectures, you’ll document and build deployment guides aimed at maintaining robust, relevant software Customer-centric engineer: Putting clients’ needs first, you’ll translate customer requirements into technical applications and support the implementation of new software Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers. Forward thinker: Merely fixing a problem isn’t enough – using your proactive mindset and initiative, you’ll also identify opportunities to enhance performance, quality and efficiency Job Introduction: We are looking for a Senior software engineer to join our Small Commercial Service team in Service Experience portfolio within USRM Technology organization. If selected, you will have the opportunity to leverage your skills to build tools and solutions used to enable Customer and Agent Service Support for our Small Commercial business USRM. The Small Commercial Digitization activity is growing rapidly, and this role offers an exciting opportunity to help shape that journey. Qualifications Strong foundation in data structures, algorithms, and software engineering principles, with proficiency in languages like Python or Java. Proficiency in software engineering languages and tools, including Java, React, Node.js, Spring Boot, AWS and RESTful services, RDS. A self-starter mindset with strong self-learning capabilities and the ability to move fast and adapt in an ever-evolving AI environment. Highly independent and proactive, with a strong ability to learn, execute, manage priorities and create initiatives. Creativity and initiative able to pitch and prototype ideas with minimal oversight. Experience Five or more years of software engineering experience Strong background in business operations and strategies, including global technology and financial services trends Hands-on involvement with layered systems architectures, designs and shared software concepts Familiarity with functional and system integration testing Experience working in an agile environment Skills Excellent negotiation, facilitation and consensus-building capabilities Openness and adaptability to respond to fast-moving circumstances Proficiency in multiple object-oriented programming languages and tools Excellent oral and written communication skills Aptitude for working in teams Knowledge In-depth knowledge of diverse and emerging technologies, architectural concepts and principles A deep understanding of layered solutions and designs Awareness of policies regarding security and privacy Understanding of backlog tracking, burndown metrics and incremental delivery Education A bachelor’s or master’s degree in a technical or business discipline, or equivalent experience About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Lead strategic initiatives and drive alignment across global cyber practice using data-driven analysis. | Bachelor's degree and 10+ years experience in program management or strategic planning with strong data analysis and communication skills. | Description Liberty Mutual Insurance is seeking a dynamic and highly motivated Assistant Director or Director to join our Global Cyber Insurance Strategy & Alignment team. This multifaceted role blends program management, strategic support, and data-driven analysis to ensure the successful delivery of our most critical business outcomes. The role will be responsible for driving the execution of key strategic initiatives within the Global Cyber practice. The individual will work with leaders across regions and functions, driving projects forward, building strong partnerships and ensuring strong alignment on our global objectives. The ideal candidate is a strong, independent contributor who is ready to grow with our Liberty Cyber team, take on increasing additional responsibilities over time and make a significant impact on our team's success. Key responsibilities Lead the planning, execution, and delivery of highly complex projects and strategic initiatives from initiation to completion. Ensure projects are delivered on time, within scope, and in alignment with business objectives. Proactively manage project risks, issues, dependencies, and decisions to ensure timely resolution and escalate as needed. Maintain program governance frameworks to ensure consistency and quality in project delivery. Facilitate project meetings, workshops, and steering committee presentations, effectively communicating to all levels of the organization. Influence and guide stakeholders toward alignment and drive timely decision-making. Conduct and coordinate robust, internal and external due diligence and data-driven analysis to support decision-making, tied to desired business outcomes. Build and maintain strong, collaborative relationships with project sponsors, stakeholders, and team members. This position may be filled as an Assistant Director or Director based on candidates experience. Qualifications: Proven experience in a similar role, with a strong background in program management, product analysis, or strategic planning. Cyber insurance experience preferred, or the ability to quickly grasp complex concepts and provide subject-matter expertise. Demonstrated ability to lead complex, cross-functional initiatives independently and deliver polished, high-quality work. Exceptional organizational, communication, and presentation skills. Strong analytical skills with experience in data analysis and performance metrics. A collaborative, supportive, and approachable team player with a positive and professional demeanor. A proactive and persistent individual with a strong desire to drive impact and take on increasing responsibility. Qualifications Bachelor's degree in business, economics, or other quantitative field Minimum 7, typically 10 years or more of relevant work experience Master's degree and/or ACAS or similar designation beneficial Proficient in Excel, PowerPoint, and data analysis software (ie, SAS, Access) Must have good planning, organizational, analytical, decision-making and communication skills Experience managing projects preferred About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Lead technical strategy and operations of knowledge management platform focusing on architecture and API integrations. | At least five years software engineering experience with AWS, API design, access management, and platform migration leadership. | Description We are seeking a Senior Engineer to lead the technical strategy and operations of our Knowledge Management (KM) ecosystem. This role is responsible for managing our knowledge platform (KC), driving integration with internal systems, and supporting our AI-powered summarization portal (AskKC). The ideal candidate is a strong technical leader who can operate across platform architecture, cloud infrastructure, and cross-functional collaboration. This is a hybrid role requiring two days a week in the office in Plano, TX, Boston, MA, Portsmouth, NH, Indianapolis, IN or Columbus, OH. You will be the technical point of contact for knowledge management systems, supporting decisions, driving modernization initiatives (including our golden copy/S3 source-of-truth strategy), and ensuring operational excellence across incidents, access management, and integrations. Hiring Manager: Deepa Menon Key Responsibilities Platform & Architecture - Support the end-to-end technical architecture of the Knowledge Management platform ecosystem (KC and AskKC) - Lead the design and implementation of the "golden copy" strategy to establish a single source of truth for our knowledge articles that can be used for knowledge integrations, Amazon S3 as the single source of truth, including migration away from Snowflake for AskKC - Define and drive the technical roadmap for platform modernization and scalability Integration & APIs - Design and manage API integrations that deliver contextual knowledge to internal systems - Ensure reliable, secure, and well-documented integration patterns across platforms - Partner with internal engineering teams to enable seamless knowledge delivery AI/ML Collaboration - Serve as the technical bridge between the Knowledge Management team and the Data Science team on AskKC (AI-powered article search summarization) - Maintain a working understanding of RAG, document chunking, embeddings, and summarization pipelines to support and unblock the data science team - You are not expected to build ML models, but you must understand the architecture end-to-end. Access Management - Design and implement a strategy to automate access management for KC and AskKC (currently manual) - Work with identity and security teams to establish role-based access control (RBAC) and governance Incident Management - Lead resolution of technical incidents across internal teams - Conduct root cause analysis and implement preventive measures - Communicate effectively with both technical and business stakeholders during incidents What Success Looks Like in This Role First 90 days: ** Understand the full KC/AskKC ecosystem, build relationships with data science teams, assess current access management gaps 6 months: ** Deliver a roadmap for S3 golden copy implementation, initiate access management automation, and establish yourself as the go-to technical leader for KM 12 months: ** S3 source-of-truth strategy in execution, Snowflake dependency reduced/eliminated, automated access management in place, measurable improvement in incident resolution times Skills Summary | Cloud & Data | AWS (S3, IAM, Lambda), Snowflake (migration context), data governance | | Integration | REST APIs, API Gateway, middleware, contextual knowledge delivery | | Platform | Knowledge management platforms, portal architecture | | AI/ML (Working Knowledge) | RAG, chunking, embeddings, LLM summarization | | Security & Access | IAM, RBAC, SSO, OAuth/SAML, access automation | | Operations | Incident management, RCA, ITIL | Preferred Qualifications - 5+ years of experience in software/platform engineering, with at least 3 years in a senior role - Familiarity with Snowflake (in the context of migration/replacement) - Working knowledge of AI/ML concepts — particularly RAG, document chunking, vector stores, and LLM-based summarization - Experience with Infrastructure as Code (Terraform, CloudFormation) - Familiarity with CI/CD pipelines (Jenkins, GitHub Actions) - Python or similar scripting for automation - Knowledge of KCS (Knowledge-Centered Service) methodology - Experience decommissioning or replacing legacy system components - Strong experience with AWS services, particularly S3, IAM, and related data/storage services - Proven experience designing and managing API integrations (RESTful APIs, API gateways) - Demonstrated ability to design source-of-truth / golden copy architectures and lead data platform migrations - Demonstrated ability to design new system architectures and lead platform migrations - Strong understanding of access management, RBAC, SSO/SAML/OAuth, and the ability to move from manual to automated provisioning - Experience with incident management processes and cross-team coordination - Ability to communicate complex technical concepts to non-technical stakeholders Qualifications A minimum of five years of software engineering experience A background in business operations and strategies, with a focus on business IT A history of translating client requirements into technical designs Agile engineering capabilities and a design-thinking mindset Collaboration, adaptability, flexibility and the ability to manage time and prioritize work with a globally distributed development team Strong oral and written communication skills - and a knack for explaining your decision-making process to non-engineers A thorough grasp of IT concepts, business operations, design and development tools, system architecture and technical standards, shared software concepts and layered solutions and designs Proficiency in software engineering languages and tools, including Java and RESTful services, spanning horizontal and vertical packages An understanding of how modifications affect different parts of a system and an ability to explain your decision-making process to non-engineers A Bachelor’s or Master’s degree in a technical or business discipline, or equivalent experience About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Lead medium-to-high complexity projects focused on continuous improvement and operational transformation to drive efficiency and scalability. | Requires 8+ years of project management experience, strong analytical and communication skills, and process improvement expertise. | Description About the Company and Team Within Liberty Mutual's US Retail Markets (USRM) business unit, the Agency Distribution Solutions (ADS) team supports critical operations, finance and strategy work for Comparion Insurance Agency and Liberty Mutual Insurance Agency (LMIA). Comparion Insurance Agency is an independent insurance agency consisting of over 1,500 local agents selling personal, commercial and life insurance in more than 150 office locations across the country. LMIA supports an independent agency function within the call center and digital distribution channels of Liberty Mutual Insurance, ensuring that all customers find insurance solutions that meet their needs, even when Liberty Mutual is not the right fit. This role sits within the Strategy & Alignment team which focuses on strategic initiatives and ongoing program optimization efforts across both agencies. About the Role As both Comparion and LMIA have grown rapidly, so has the complexity and scope of these businesses. Building efficient, scalable, and resilient operations is essential to allow our teams to maintain their focus on high-value work and ensure target profitability over time. We are seeking a Project Manager II to join the Agency Strategy & Alignment team. This role is focused specifically on continuous improvement and operational transformation. The goal of this role is to drive meaningful change by identifying and implementing process improvements across the agencies and ADS, eliminating inefficiencies, and building organizational capacity for growth. This role will also support other projects on an as needed basis. Accountability and influencing skills are essential for this role. Candidates should demonstrate ability to function autonomously and be responsible and accountable for their own work. Strong communication, prioritization and critical thinking are vital to effectively navigating complex situations and when / how to include management and other stakeholders. Candidates should also be able to demonstrate the ability to directs stakeholders towards consensus points, gain buy-in of recommendations, and navigate challenging stakeholder situations. Key Responsibilities Include: * Leads larger-sized, medium-to-high complexity projects (e.g., strategically important, technical in nature, large budget, 12-month timeframe). * Owns or contributes to defining the business case and gaining buy-in with input from stakeholders. * Ability to handle competing priorities independently, and to assist in meeting overall project timelines and stakeholder needs * Identifies and provides visibility into trade-offs between options, while identifying recommended approach. * Identification of processes ripe for improvement, automation, or redistribution * Facilitates and participates in problem-solving to eliminate manual, repetitive tasks that consume valuable time * Analyze workflows to identify and eliminate / mitigate single points of failure * Prepare materials and business cases to provide recommendations to leadership * Direct stakeholders towards consensus points and gain buy-in of recommendations * Own and manage complex stakeholder relationships and resolve any challenges * Provide updates to manager and collaborate with manager regarding complex situations Skills & Experience Required: * Strong analytical and research skills; demonstrated ability to diagnose process inefficiencies * Process improvement experience, e.g., Lean Six Sigma, Shingo, or equivalent methodologies / significant employment experience in a process improvement role * Proven ability to manage complex, function-wide projects independently * Collaborative mindset, and ability to work across teams and gain stakeholder buy-in * Strong problem-solving orientation and understanding of fundamental business, financial and operational drivers * Strong written and verbal communication skills, with the ability to develop clear status updates and basic presentations for varied audiences. * Highly organized, detail-oriented, and effective at driving work forward in a fast-paced environment. * Ability to define and build a business case in partnership with stakeholders and team members Preferred: * Experience in insurance operations or agency environments * Familiarity with automation tools and workflow optimization * Track record of delivering measurable efficiency gains Qualifications * Strong knowledge of project management principles and concepts. * Strong ability to manage all aspects of the project management life cycle. * Proficient with project management tools. * Project management certification strongly preferred. * Displays strong communication, organizational, analytical, critical thinking, and team building skills. * Advanced presentation, influencing, and relationship management skills. * Strong business operations knowledge to include understanding the function's value chain and market conditions strongly preferred. * Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred. * Minimum of 8 years of relevant experience to include project management work. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

Develop and support pricing tools and processes within the Earnix environment and collaborate with cross-functional teams to maintain pricing and quality control tools. | Bachelor's degree in a quantitative field with 4 years relevant experience and proficiency in Excel, PowerPoint, and statistical software like SAS or Emblem. | Description Are you passionate about pricing in the insurance industry and eager to make an impact through data-driven solutions? Join our collaborative USRM Pricing Operations and Tool Support team as a Senior Analyst, where you’ll play a vital role in developing and supporting cutting-edge pricing tools and processes that drive business success. This is a great opportunity to work closely with cross functional teams, expand your technical skills, and contribute to innovative projects that shape the future of the USRM Pricing Deployments department. Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote with occasional travel. You will: Collaborate with cross-functional teams—including Product Modeling, Product Delivery, Pricing Tools, and Data teams—to gather requirements, analyze tooling needs, and define the scope for new pricing solutions in the Earnix environment. Support the development and implementation of scripts, tools, and processes for Earnix across various rating programs, states, and lines of business, including pricing program builds. Support and maintain SAS environment pricing and quality control tools (such as NGRT, Base Rate Calculators, and configuration files) to ensure accurate pricing and successful rating program rollouts. Analyze and address procedural and technical challenges, proposing and implementing tool improvements in coordination with team members and management. Communicate effectively with internal stakeholders to understand requirements, troubleshoot issues, and support product launches. Independently manage and prioritize work to meet stakeholder/product rollout timelines and deadlines. Share progress, insights, and outcomes with peers, managers, and cross-functional partners, occasionally through formal presentations. Contribute innovative ideas to advance methodologies, tools, and best practices, supporting data-driven decision-making for the business. Demonstrate a team-oriented, growth mindset by sharing knowledge, training colleagues, and striving to enhance team, department, and company performance. You’ll also have the opportunity to engage with the data science community and participate in cross-functional working groups. If you have a strong technical and analytical skillset, are detail-oriented, and enjoy working in a collaborative environment, we encourage you to apply! Qualifications Bachelor's degree in mathematics, economics, statistics, or other quantitative field. Minimum 3 years relevant work experience, typically 4 years. Strong proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have strong planning, organizational, analytical, decision making and communication skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Design, develop, and maintain data integration solutions within the OneGL finance ecosystem to support financial processes. | Requires 3+ years data integration experience including AWS services, SQL, Python, ETL, and familiarity with CI/CD and Agile. | Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH. You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply. Job Introduction: The Global Finance Technology organization is seeking a Data Integration Software Engineer to join the Data Subledger team within the OneGL program. This role supports the design, development, testing, and maintenance of data integration solutions within the LII OneGL ecosystem, working closely with senior engineers and cross‑functional partners. The position contributes to the stability and enhancement of the OneGL finance environment, with a focus on supporting the financial month‑end close process. Responsibilities include data analysis, debugging, and assisting with enhancements to existing integrations, new development, and production support activities. About the job: Contributes to initiatives that improve the performance and reliability of data pipelines and related systems, working under the guidance of senior engineers. Supports testing cycles by executing test cases, developing moderately complex test scripts, and assisting with the creation of test transactional data. Assists in identifying, analyzing, and documenting data integration defects, escalating more complex issues as needed. Supports the implementation of functional and technical requirements by assisting with gap analysis, interfaces, enhancements, and configuration changes. Assists with documenting solution designs, architecture decisions, and development standards following established templates. Participates in the implementation of new business processes and application design changes with guidance from senior team members. Uses testing tools to execute tests and documents results for assigned components within modules or business processes on a mixed delivery team. Analyzes technology issues and supports recommendations to address identified gaps, with review and guidance from senior engineers. Supports implementation activities such as post‑implementation support, cutover activities, and transition planning tasks. Other duties and projects as assigned. Qualifications Bachelor or Master`s degree in technical or business discipline or equivalent experience. Minimum 3+ years of Data Integration engineering experience. Minimum 1+ years of experience with AWS services (Lambda, S3, Glue, Redshift), BI tools, and building end‑to‑end data pipelines. Foundational technical skills in data integration and development, including exposure to ETL tools, SQL, Python, APIs, and large‑scale system integration concepts. Familiarity with CI/CD practices & Dev Ops Principles, with experience applying them under established team processes. Effective written and verbal communication skills with the ability to collaborate with both technical and non‑technical stakeholders as part of a broader delivery team. Demonstrated collaboration, adaptability, and time‑management skills when working with a globally distributed development team. Solid analytical and problem‑solving skills, with the ability to work through defined problems and escalate ambiguity appropriately. Working understanding of agile software development concepts and processes, including participating in backlog refinement, sprint execution, and collaborative scrum team practices. Demonstrates initiative and logical thinking, with the ability to understand customer requirements, follow design guidance, and learn to assess downstream impacts with support from senior team members. Ability to participate in discussions, workshops, and team decision‑making, contributing ideas and supporting consensus under guidance. Experience supporting production systems or coursework/projects involving troubleshooting issues and assisting with enhancement requests and solution implementation. Exposure to, or interest in, the Insurance or Finance industry is preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Design and optimize scalable data integration solutions supporting financial processes with production support and troubleshooting. | Requires 5+ years data integration experience, 3-5 years AWS and BI tools, strong SQL and Python skills, and understanding of financial transactional flows and SAP. | Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH. You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates on CPT/OPT/STEMOPT who will require future sponsorship, are not eligible to apply. Job Introduction: The Global Finance Technology organization is seeking an experienced Senior Data Integration Software Engineer to join the Data Subledger team within the OneGL program. Under limited supervision, this role is responsible for designing, developing, integrating, testing, and optimizing scalable data integration solutions within the LII OneGL ecosystem. This position will support production users and play a key role in maintaining and enhancing the OneGL finance environment, with a strong focus on enabling the financial month‑end close process. Responsibilities include data analysis, debugging, and the modification, integration, and ongoing support of existing and new infrastructure. About the job: Leads initiatives to improve performance, scalability, and maintainability of our data pipelines and related systems, ensuring high availability and resilience. Supports testing cycles, develops complex test scripts, and assists coordinating test transactional data creation. Identifies and researches complex testing and defects within data integration. Identifies designs for functional and technical requirements (e.g., gap analysis, infrastructure, interfaces, enhancements, and/or conversions). Documents architecture development and standards. Identifies design elements of new business processes and application design. Uses testing tools successfully and documents test results for components within modules or business processes within a mixed team. Analyzes and prepares complex technology enabled recommendations to address technology gaps. Supports pieces of the implementation process such as post implementation support, cutover plans, and transition planning. Other duties and projects as assigned. Qualifications Bachelor or Master`s degree in technical or business discipline or equivalent experience. Minimum 5+ years of Data Integration engineering experience. Minimum 3–5 years of experience with AWS services (Lambda, S3, Glue, Redshift), BI tools, and building end‑to‑end data pipelines. Strong technical skills including data processing frameworks, ETL tools, SQL, Python, APIs, and large-scale system integration. Understanding of financial transactional flow, SAP general ledger concepts such as company codes, chart of accounts, accounting entries, coding blocks, profit centers, cost centers, ledgers, currencies, etc. Experience with CI/CD practices & Dev Ops Principles. Strong communication with the ability to collaborate effectively with both technical and non-technical stakeholders with a proven track record of collaboration across multiple organizations, business partners, and stakeholders. Collaboration, adaptability, flexibility and the ability to manage time and prioritize work with a globally distributed development team. Strong analytical and problem-solving skills with an ability to work with ambiguous and incomplete information. Good understanding of agile software development concepts and processes including backlog tracking, prioritization, strong collaboration within a scrum team, and adaptability through incremental delivery. Must be proactive, demonstrate initiative and be a logical thinker, have extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements. Strong negotiation, facilitation, and consensus building skills. Experience providing production support including troubleshooting issues, requirements gathering and solution design for enhancement requests, as well as implementing the solution. Experience within the Insurance or Finance industry is preferred. Understanding of SAP architecture and components: SAP S4/HANA, FIORI, Reporting, and SAP Finance touchpoints to other SAP modules is preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Manage end-to-end lifecycle of non-technical learning programs aligned with company strategy. | 7+ years in learning and development or related field with a bachelor's degree, preferably advanced degree. | Description Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote. About the role We’re looking for a dynamic Learning & Development (L&D) Program Manager who will serve as the end-to-end owner of non-technical learning programs for a specific corporate function or Strategic Business Unit (SBU). This role manages the full program lifecycle, from learning needs analysis and measurement planning through execution, evaluation, and continuous improvement. You’ll partner with stakeholders to ensure solutions align with business priorities. Working cross-functionally, both internally and with external vendors, you’ll bring operational rigor and initiative to programs supporting our 2030 strategy. This role demands someone who can operate independently, take initiative, and show up with confidence and credibility. What you’ll do Own the end-to-end approach for designing, building, and delivering prioritized learning solutions by engaging and directing functional partners (e.g., instructional designers, SMEs, vendors). Develop and maintain project plans, timelines, and logistics using tools such as Wrike, ensuring seamless delivery and a high-quality participant experience. Translate enterprise learning frameworks and standards into practical, business-relevant solutions, balancing local context with consistency and quality. Manage external vendor relationships, ensuring quality deliverables, cost accountability, and alignment with program objectives. Enable strong rollout and adoption by planning communications, change support, and integration into business rhythms (leader enablement, reinforcement, sustainment). Monitor learning effectiveness using qualitative and quantitative insights (feedback, adoption, learning data, business/skill outcomes where available) and drive continuous improvement. Support facilitation as needed (virtual and/or in-person), including leading sessions or enabling other facilitators to deliver consistently high-quality experiences. Qualifications What you’ll bring (preferred) Experience in learning & development as a consultant/partner (needs analysis, solutioning, stakeholder management). Strong portfolio/program management skills, including prioritization and governance. Ability to influence leaders and navigate ambiguity in a matrixed environment. Familiarity with learning measurement and using data to drive decisions. Drive to stay current on development trends and leverage AI tools to scale repeatable tasks, improve consistency, and enhance program quality. Facilitation experience in virtual and/or in-person environments. Education/Experience Required Bachelor’s degree or equivalent experience; advanced degree preferred (Organizational Development, Adult Learning, Business, or related field); 7+ years in learning & development, organizational development, talent management or related field, including program management, facilitation, and coaching. Demonstrated experience developing leaders across levels in a global, matrixed organization. Strong project management skills; experience managing budgets and vendors. Excellent facilitation, presentation, and stakeholder-influencing skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Develop scalable data solutions and reporting tools to meet organizational needs. | 3-5 years coding experience in data management, strong BI tool skills, and excellent communication. | Description Ensuring that data is a competitive differentiator for our enterprise, the USRM Data Office sets strategic data product visions, governs data for quality and compliance, develops best in class data and reporting solutions, and continuously seeks to optimize the value that data creates for our customers and company. Our team includes data analysts, data stewards, data strategists, and data product owners — performance-driven individuals who make sure that data is appropriately leveraged across every layer of our business. The Operational Data & Reporting team within USRM Data Office is seeking a Senior Data Solutions Analyst focusing on scalable data & reporting solutions and insights for a range of stakeholders within our Direct Distribution and Partnerships reporting team. • *This position may have in-office requirements dependent upon candidate location** Responsibilities: • Design and develop scalable data solutions with a focus on reusability that enable effective self-service data consumption and can describe their value to the customer. • Independently works on prototyping/developing data solutions that meet the needs of the organization and business customers. Coding scalable proof-of-concepts and solutions. • Stay up to date with advancements in data engineering, evaluate new tools and recommend adoption where appropriate. • Identify opportunities to apply Gen AI for data discovery, lineage summarization, automated documentation, query generation and developer productivity (prompt engineering and code generation) • Designs proof-of-concept solutions utilizing and advanced understanding of multiple coding languages to meet technical and business requirements with an ability to perform iterative solution testing to ensure specifications are met. • Strive to become a technical leader and mentor for the team, providing assistance & guidance to junior team members • Optimize and tune data infrastructure for performance, scalability, reliability and cost-efficiency • Prioritizes efforts based on customer value and can set expectations for deliverables of high complexity. • Ensure data solutions include activities and deliverables required to achieve high data quality and displays a strong understanding of complex, multi-tier, multi-platform systems, applying principles of metadata, lineage, business definitions, compliance and data security to project work. The ideal candidate will: • Have strong technical aptitude with data manipulation, data wrangling and Reporting tools (SQL, Power Bi, SAS, Python cloud computing: AWS and Snowflake). • Demonstrate 3+ years of experience building production data pipelines, data solutions and Power Bi Dashboards. • Possess hands-on experience with data quality testing frameworks and practices, and experience implementing automated data tests and validation. • Have excellent communication skills and the ability to work with technical and non-technical stakeholders. • 3-5+ years’ experience in coding for data management, data warehousing, or other data environments, including, but not limited to, ETL & scripting languages (Python) • 3-5+ years’ experience with top quadrant Business Intelligence tools. Demonstrated technical knowledge and skills in coding languages and business intelligence tools (e.g., SQL, Power BI SAS, Python) and interest in expanding knowledge in this space. • Must possess strong analytical, strategic, project management, decision-making and problem-solving skills. • Direct Distribution domain knowledge preferred but not required. • Demonstrates a comprehensive understanding of new technologies as needed to progress initiative and ability to adapt • Able to describe value and support the prioritization of data solutions. • Able to organize and address customer pain points. Qualifications • Strong written and oral communication skills required • Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred • Master`s in same or related disciplines strongly preferred • 3-5 years experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in NoSQL implementation, ETL, Java, scripting languages (Python, Perl, Shell), and the Hadoop stack About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices • California • Los Angeles Incorporated • Los Angeles Unincorporated • Philadelphia • San Francisco

As a software engineer, you will collaborate with business colleagues and customers to address technical challenges while ensuring quality through test- and behavior-driven development. You will also seek innovative solutions to complex problems and continuously look for ways to improve performance and efficiency. | Candidates should have three years of software engineering experience and familiarity with agile environments. A Bachelor’s degree in a technical or business discipline or equivalent experience is required, along with strong communication skills and the ability to code in multiple languages. | Description At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH. Do you have the skills—and drive—to join a tech team that’s working to digitally transform a trillion-dollar industry? From test-driving the latest technologies to creating intuitive consumer apps, Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers worldwide. As a software engineer at Liberty Mutual, you’ll apply your talents in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company. Responsibilities: Collaborative partner: Working side-by-side with business colleagues and interacting with customers, you’ll address their technical challenges and ensure quality through collaborative, test- and behavior-driven development Problem solver: Complex problems often require innovative, creative approaches—and you’ll work to come up with outside-the-box solutions to solve them. Customer-centric developer: You understand who we’re here to serve and the products you develop will keep the end-user front and center. Forward thinker: Simply fixing the problem isn’t enough; using your proactive mindset and initiative, you’ll continually look for ways to improve performance, quality and efficiency. Qualifications Three years of software engineering experience. Experience working in an agile environment utilizing Scrum, Kanban or XP. Demonstrated success in platform modernization initiatives, utilizing technologies such as REST; micro services; cloud platforms such as AWS, Azure or Google Cloud; and .Net/C#. An ability to code in multiple languages, including an object-oriented language, preferably Net/C# . Strong oral and written communication skills—and a knack for explaining your decision-making process to non-engineers. A collaborative, adaptable working style, demonstrated initiative and the ability to prioritize your time and efforts. A thorough grasp of technology concepts, business operations, design and development tools, system architecture and technical standards. Familiarity with CI/CD and DevOps tools. A Bachelor’s degree in a technical or business discipline, or equivalent experience. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Develop predictive models and analytics solutions to support claims organization decisions using large structured and unstructured data sets. | Requires solid knowledge of predictive analytics, statistical modeling, and data science tools, typically supported by a PhD or Master’s in a scientific field and relevant experience. | Description The US Retail Markets Data Science team brings together a diverse range of talent to predict future risk and what our customers will need to recover. Our data engineers write code that turns trillions of bits of information into structured data—data that our hundred-plus Data Scientists analyze with cutting-edge modeling techniques to unlock insights. From there, our tools and deployment teams ensure this data can be practically applied to business problems across US Retail Markets. Join us and be a part of this dynamic group driving industry-leading data segmentation, fueling the team’s success now and into the future. The USRM Claims Data Science team is hiring an Analyst II, Data Science, as part of a broader expansion of our team. This role will focus on supporting the Auto Physical Damage claims organization. Claims data science is bursting with opportunity. Recent advances in Large Language Models, Computer Vision, and other technologies bring many previously impracticable business challenges into the realm of possibility for data scientists. Claims data science can be a key competitive advantage for Liberty Mutual in the years to come; help us build that competitive advantage! As an Analyst II, Data Science, you will collaborate with business partners to develop predictive models that enable dynamic software systems and data-driven strategic decision-making. This role utilizes data science techniques to manipulate large structured and unstructured data sets, identify patterns in raw data, and develop models to predict the likelihood of a future outcome and/or to optimize business solutions. This level reflects solid knowledge of predictive analytics techniques, while continuing to learn how to apply techniques to business issues. **This role may have in-office requirements based on candidate location** **Level of position offered will be based on skills and experience at manager discretion** Responsibilities: Collaborates with claims process, experience, technology, and analytics teams to help create the most accurate, caring, and efficient claims organization in the insurance industry. Applies knowledge of sophisticated analytics techniques to manipulate large structured and unstructured data sets in order to generate insights to inform business decisions. Follows ML Ops best practices to create organized code repos, production-quality code, and reproducible results. Identifies and tests hypotheses, ensuring statistical significance, as part of building and developing predictive models for business application. Translates quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data. Enables the business to make clear trade-offs between and among choices, with a reasonable view into likely outcomes. Customizes analytic solutions to specific client needs. Regularly engages with the data science community and participates in cross-functional working groups. Qualifications Solid knowledge of predictive analytics techniques and statistical diagnostics of models. Foundational/intermediate knowledge of predictive toolset; expert resource for tool development. Demonstrated ability to exchange ideas and convey complex information clearly and concisely. Has a value-driven perspective with regard to understanding of work context and impact. Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and no professional experience, a Master`s degree (scientific field of study) and 2 to 3 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and 4+ years of relevant experience. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Lead end-to-end rollout of personal auto insurance pricing programs, manage projects and stakeholders, conduct complex analyses, and provide strategic recommendations. | Bachelor's degree in quantitative field with 4-6 years relevant experience, advanced proficiency in Excel and statistical software, strong organizational and communication skills, and project management experience. | Description Are you ready to make a significant impact in the world of personal auto insurance? Join our Personal Lines Auto Delivery team, where you'll play a key role in shaping and executing innovative pricing programs that drive USRM's profit and growth goals. You'll take ownership of end-to-end rollouts for assigned states, ensuring compliance with regulations while collaborating closely with stakeholders like the Director of State Operations. With a focus on project management, you'll simplify complex concepts and conduct deep analyses to guide strategic decisions. If you thrive in fast-paced environments and love creative problem-solving, this role offers a unique opportunity to develop your expertise in pricing and product ecosystems while fostering cross-functional partnerships. Together, we can transform the way auto insurance works! • This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion. ** Responsibilities • Fully own and execute on assigned states' end-to-end rollout of the latest personal auto insurance pricing programs. • Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation. • Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy. • Lead cross-functional workstreams and manage moderate to high complexity projects. • Conduct complex analyses to drive and support business decisions; where necessary, conduct in depth research of competitor offerings and filings. • Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes. • Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate. • Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels. • Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. You Would Love This Job If You • Like to understand how things work (soup to nuts!) • Enjoy making a tangible impact to the state or our bottom line • Excel at project management - this work involves many moving pieces across teams, hand-offs, coordination • Can take complex concepts and simplify for various audiences • Thrive in a fast-paced environment with shifting priorities • Like to develop creative solutions to recurring and unique problems • Have strong attention to detail • Appreciate thought-partnering with Directors of State Operations to implement an accurate rating program • Are a fast learner that can apply new concepts quickly • Can work independently and manage time effectively What You Will Gain From This Role • Deep understanding of how we build and bring rating programs to market (e.g., data & mechanics) • Deep understanding of the entire product & pricing ecosystem in USRM • Gain exposure to many different parts of the organization (e.g., State Management, Technology, Data Science) • Project and stakeholder management skills • Foundational knowledge of product & pricing to succeed in Product or other parts of USRM Qualifications • Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years. • Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). • Must have strong planning, organizational, analytical, decision making and communication skills. • Experience managing projects preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices • California • Los Angeles Incorporated • Los Angeles Unincorporated • Philadelphia • San Francisco

Lead end-to-end rollouts of personal auto insurance pricing programs, manage projects, conduct complex analyses, and collaborate with cross-functional teams. | Bachelor's degree in a quantitative field, 4-6 years relevant experience, advanced proficiency in Excel and statistical software, strong analytical and communication skills, and project management experience. | Description Are you ready to make a significant impact in the world of personal auto insurance? Join our Personal Lines Auto Delivery team, where you'll play a key role in shaping and executing innovative pricing programs that drive USRM's profit and growth goals. You'll take ownership of end-to-end rollouts for assigned states, ensuring compliance with regulations while collaborating closely with stakeholders like the Director of State Operations. With a focus on project management, you'll simplify complex concepts and conduct deep analyses to guide strategic decisions. If you thrive in fast-paced environments and love creative problem-solving, this role offers a unique opportunity to develop your expertise in pricing and product ecosystems while fostering cross-functional partnerships. Together, we can transform the way auto insurance works! • *This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion. ** Responsibilities: • Fully own and execute on assigned states' end-to-end rollout of the latest personal auto insurance pricing programs. • Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation. • Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy. • Lead cross-functional workstreams and manage moderate to high complexity projects. • Conduct complex analyses to drive and support business decisions; where necessary, conduct in depth research of competitor offerings and filings. • Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes. • Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate. • Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels. • Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. You Would Love this Job if you: • Like to understand how things work (soup to nuts!) • Enjoy making a tangible impact to the state or our bottom line • Excel at project management - this work involves many moving pieces across teams, hand-offs, coordination • Can take complex concepts and simplify for various audiences • Thrive in a fast-paced environment with shifting priorities • Like to develop creative solutions to recurring and unique problems • Have strong attention to detail • Appreciate thought-partnering with Directors of State Operations to implement an accurate rating program • Are a fast learner that can apply new concepts quickly • Can work independently and manage time effectively What you will gain from this role: • Deep understanding of how we build and bring rating programs to market (e.g., data & mechanics) • Deep understanding of the entire product & pricing ecosystem in USRM • Gain exposure to many different parts of the organization (e.g., State Management, Technology, Data Science) • Project and stakeholder management skills • Foundational knowledge of product & pricing to succeed in Product or other parts of USRM Qualifications • Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years. • Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). • Must have strong planning, organizational, analytical, decision making and communication skills. • Experience managing projects preferred. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices • California • Los Angeles Incorporated • Los Angeles Unincorporated • Philadelphia • San Francisco

Lead and execute multiple concurrent domestic and international executive and customer events end-to-end, including strategy, logistics, budgeting, contract negotiation, and onsite execution. | Requires 10-12 years of corporate meetings and event leadership experience, strong project and budget management skills, contract negotiation expertise, excellent communication and public speaking skills, and ability to travel extensively. | Description This role is a remote opportunity unless you are within 50 miles of the following locations: Boston MA, Portsmouth NH, Seattle WA, Indianapolis IN, Columbus OH, Plano TX. If so, this will be hybrid (2 days in the office). Preferred locations: Boston MA and Portsmouth NH High-visibility, independent role owning end-to-end design and delivery of executive, business, and customer events across the Technology portfolio and other leadership/customer programs as needed. Plans and executes domestic and international events (in-person, virtual, hybrid), sets strategy, leads cross-functional teams, aligns outcomes to business goals, drives process improvements, and clearly articulates program impact. Requires a self-starter who is innovative, resourceful, and comfortable iterating and learning. Responsibilities Lead multiple concurrent events from strategy through execution and post-event evaluation. Build event strategies with business partners, set/align expectations, and serve as final decision maker on scope, content, and logistics. Run cross-functional planning meetings; present to agency principals, hotel leadership, and senior executives (including ELT members). Own budgets, timelines, and financials; negotiate contracts (hotel, production, DMC, etc.) to deliver savings and mitigate risk. Design and oversee end-to-end logistics (registration, housing, F&B, A/V, room sets) to optimize attendee experience and business outcomes. Create integrated project plans and workstreams; serve as the single source of truth for stakeholders. Drive continuous process improvements within Events Team and with partners; implement operational best practices. Align programs to company initiatives, brand standards, and strategic priorities. Lead RFPs using industry best practices; maintain a strong partner network inside and outside Financial & Insurance for benchmarking. Craft innovative contractual and operational solutions to enhance experience and reduce risk. Lead onsite execution and teams; ensure exceptional attendee service and satisfaction. Manage issues and crises in partnership with leadership and security. Foster a high-performance, autonomous team environment that enables sound decision-making. Qualifications Bachelor’s degree required, minimum of 10 to 12 years, industry related corporate leadership meetings & event experience Skilled in areas of strategic business planning, proven project budget management, operational planning, negotiating third party contracts, project management Experienced in incentive travel, leadership meetings, international travel/meetings including large special events Excellent verbal & written communication skills required, with the ability to construct presentations that are well-organized & gain buy-in from stakeholders Polished public speaking skills & human relations skills Certified Meeting Professional and/or Certified Meetings Manager designation preferred Demonstrated ability to manage people outside of a direct reporting structure & understands the impact of events on broader organization/industry Corporate brand & marketing exposure & experience a plus Must be able to travel 40% or as required; includes travel for site visits, events and Boston area department meetings. Peak seasons require an increase in travel during spring and fall, but travel occurs at all times of the year. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Drive global adoption and advocacy of cyber insurance products through broker engagement, market intelligence, competitor benchmarking, product marketing content, and cross-functional collaboration. | 7-10+ years in cyber insurance with strong broker relationships, understanding of cyber coverage and claims, excellent communication skills, and relevant certifications or advanced degrees preferred. | Description Drive global adoption and market advocacy of the company’s Cyber insurance products. Support to build and deliver best-in-class training, broker engagement, market intelligence, competitor benchmarking, and product marketing content that empowers local teams, strengthens broker relationships, and drive profitable growth. Key responsibilities Broker engagement and product evolution Set up a broker framework and QBR's, and advisory councils to socialize product updates, gather feedback, and co-create market-relevant enhancements. Build a structured broker feedback loop and sentiment tracking; synthesize insights into recommendations for product, pricing, and wordings changes. Develop pitch materials, RFP/RFI response content, and win themes aligned to broker needs and buying criteria. Market intelligence and competitor awareness Establish a global market monitoring cadence covering rates, appetite, wordings, services, and distribution moves. Produce concise market updates and quarterly landscape reports for leadership and regional teams; highlight implications for positioning and training. Track regulatory developments (e.g., NIS2, SEC disclosure, Lloyd’s guidance) with Legal/Compliance to inform content and broker messaging. Competitor comparisons Build and maintain coverage comparison matrices and side-by-side analyses (insuring agreements, exclusions, endorsements, services, limits/attachments) and work closely with our Global Cyber Product lead to optimize our product offering. Equip underwriting and distribution with clear differentiation narratives and objection handling anchored in facts and client outcomes. Update comparisons promptly following competitor filings or major product announcements; enforce governance to ensure accuracy and compliance. Product marketing content Partner with Marketing/Comms to develop thought leadership, case studies, one-pagers, brochures, and digital content that articulate our value proposition. Create segment-specific messaging (industry verticals, size tiers, OT/ICS, cloud dependency) and service storylines (pre-breach, IR panels, resilience). Ensure consistency of brand voice and alignment with global product strategy; measure content performance and iterate. Collaboration and governance Work closely with Product, Underwriting, Claims, Actuarial, and Legal to ensure content accuracy, compliance, and timely updates positioning. Coordinate with regional teams to plan campaigns, events, and joint broker activities; support major renewals and new product launches. Qualifications 7-10+ years in cyber insurance across product marketing, underwriting, broking, or distribution enablement; global or multi-region experience preferred. Strong understanding of cyber coverage constructs, wordings, exclusions, pricing drivers, and claims dynamics. Extensive broker relationships within the industry (Global, US and London markets) Proven ability to translate complex technical and actuarial concepts into clear, compelling training and sales materials. Familiarity with cybersecurity practices and frameworks (e.g., NIST CSF, ISO 27001), common threats (ransomware, BEC, supply chain), and incident response ecosystem. Exceptional writing, presentation, and facilitation skills; comfortable delivering to executive and technical audiences. Bachelor’s degree required; advanced degree or relevant certifications (e.g., CII, CPCU, CISSP, CISM) a plus. Strong stakeholder management and cross-cultural communication; ability to operate in a matrix and influence without direct authority. High attention to detail and compliance rigor in all external-facing materials. Qualifications Bachelor's degree in Marketing or Business plus a minimum of 10+ years of proven progressive experience in marketing-driven organization and a minimum of three years of proven team management and leadership experience MBA or advanced degree preferred Proven ability to integrate marketing strategies and programs across multiple sectors Strong ability to effectively interact with all levels of the organization Must possess strong analytical, strategic, project management, decision-making and problem-solving skills Strong communication and interpersonal skills required About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Lead and govern enterprise-wide operational excellence initiatives, drive transformation and continuous improvement, and collaborate with senior leadership and technology partners to execute strategic programs. | Bachelor's degree with 7+ years in leadership roles delivering process excellence and operational transformation, strong change management and governance skills, and experience working with technology and data teams. | Description Liberty Mutual’s Global Risk Solutions seeks a visionary and results-driven Operational Excellence Leader to establish and lead our Operational Excellence Center of Excellence (CoE). This senior leadership role is charged with driving enterprise-wide process transformation aligned with strategic business priorities, embedding a culture of continuous improvement, and accelerating operational efficiency through automation and innovation. You will be responsible for strategic executive alignment, oversight, and governance of the operational excellence portfolio, working closely with GRS Office of Operations Leadership Team and Technology partners. This role is pivotal in orchestrating cross-functional collaboration, ensuring disciplined execution while championing sustainable change across the organization. Key Responsibilities Collaborate with Global Operations and Segment Leadership teams to build a portfolio of value-driven transformation initiatives that benefit from CoE expertise and deploy appropriate COE engagement model(s) that maximize the value added. Facilitate prioritization and resource allocation of work requested from CoE and collaborate with Global Operations, Segments, Global Business Agility, Technology, and Data organizations to coordinate scope, deliverables, and resourcing of initiatives. Own the operational governance (pipeline management, portfolio execution, monitoring and measurement of progress and key results for select initiatives) and provide actionable insights to senior leadership on the overall portfolio. Lead time bound key strategic initiatives that advance the maturity of the Operational Excellence practice partnering across teams, utilizing external and internal research, building business case/recommendation, and implementation ready execution plans. Partner with business leaders to provide strategic insight and alternative perspectives, constructively challenging assumptions, and mindsets to drive alignment and innovation. Champion organizational adoption of operational excellence methodologies across the Office of Operations, acting as a change leader and driving effective change management. Demonstrate the ability to lead through ambiguity and adapt strategies in response to evolving business conditions, market dynamics, and organizational priorities. Proven success in navigating complex environments and driving transformation amid uncertainty. Preferred Qualifications Bachelors’ degree required; advanced degree or executive leadership credential preferred. 10+ years of progressive leadership roles delivering enterprise-wide process excellence and operational transformation in insurance or other highly regulated industries. Demonstrated success managing complex, cross-functional programs with executive visibility, balancing strategic imperatives and pragmatic delivery. Strong expertise in change management, organizational adoption, and program governance best practices. Exceptional influencing, communication, and stakeholder management skills at senior levels. Experience partnering with technology and data teams to leverage automation and analytics in process improvement initiatives; strategic understanding of emerging AI/ML opportunities beneficial. Why Liberty Mutual? Lead a high-impact transformation initiative with clear executive sponsorship. Join a collaborative, inclusive environment energized by innovation and continuous improvement. Competitive compensation aligned with Liberty Mutual’s leadership pay bands and comprehensive benefits. Qualifications Bachelor`s degree and minimum of 7 years of experience Strategic mindset and ability to work cross functionally at a fast pace; Demonstrated ability to lead complex strategic initiatives, influencing without authority across a wide range of groups; Advanced initiative management skills?governance, influencing, problem solving, pace setting Excellent communication skills?written and verbal, utilizing the appropriate medium to align, influence, and drive clarity in ownership of key work; Quantitative skills with the ability to define and measure success of key initiatives against overall goals About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Lead data-driven analysis and strategy to optimize direct sales experience and drive profitable growth through customer segmentation and collaboration with stakeholders. | Bachelor's degree with 3-4+ years experience in quantitative analysis, advanced Excel and statistical software skills, strong communication, and ability to manage multiple priorities. | Description • Level of position offered will be based on skills and experience at manager discretion* • *This role may have in-office requirements based on candidate location.** Are you interested in influencing the strategy of a multi-billion dollar sales organization? Do you excel in using data to craft quantitative insights that translate into impactful business actions? US Retail Markets (USRM) Direct Distribution Analytics within Liberty Mutual’s Insights & Solutions group is seeking a highly motivated analyst to join the team with a focus on supporting the DRC Optimization portfolio - a collaborative, innovative, and high energy environment that focuses on enhancing the processes through which consumers purchase individual policies through the Direct Response Center (DRC). This role provides an exciting opportunity to gain subject matter expertise of the direct data landscape and tools and drive strategy for Direct Distribution. The ideal candidate possesses advanced analytical abilities, critical-thinking skills, and will be able to work collaboratively & independently on high impact projects focused on our path towards profitable growth for the direct channel. Responsibilities: • Utilize a variety of tools and data sources to lead analysis focused on enhancing the DRC sales experience through customer segmentation • Lead workstreams both independently and cross-functionally, providing stakeholders with recommendations for future enhancements and answering complex questions by synthesizing data from various sources • Analyze business metrics to plan, size and prioritize new opportunities for implementation • Experience querying, curating, and manipulating large datasets from multiple platforms to deliver insights to critical business questions • Ability to effectively balance various tasks simultaneously, communicate proactively with stakeholders, and adapt to shifting or competing priorities in a fast-paced working environment • Strong PowerPoint and presentation skills with experience preparing and delivering presentations for a wide range of audiences, including influencing senior leadership on key priorities and business decisions • Collaborate with front-line leaders, Operational Analytics, agile squads, and Operational Enablement to identify opportunities, ideate and prioritize solutions and inform implementation • Ability to tie quantitative and qualitative insights together to inform appropriate prioritization of work while supporting our front-line sales agents • Balance profitability and growth in executing on our Segmentation and Direct Monetization goals • Think critically and holistically to drive a cohesive strategy across the entire Direct ecosystem Qualifications • Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required. • Mathematics, Economics, Statistics or other quantitative field are preferred fields of study. • Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques. • Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Emblem). • Must have good planning, analytical, decision-making and communication skills. Solid understanding of business to improve business outcomes. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices • California • Los Angeles Incorporated • Los Angeles Unincorporated • Philadelphia • San Francisco

The Vendor Software Analyst manages the inventory of all 3rd party software configuration items to support critical business functions. They implement and monitor key performance indicators and collaborate with various stakeholders to enhance data quality and management practices. | A bachelor's degree and a minimum of 3 years of experience in IT asset management or a related field are required. Strong data analysis, problem-solving, and communication skills are essential, along with preferred experience in data management and knowledge of relevant tools. | Description Job Description Manages inventory of all 3rd party software configuration items in the desktop, network, midrange and mainframe areas for the purpose of supporting critical business functions and decision making for the Company. Reviews and evaluates data for opportunities to improve accuracy and completeness and enables use of data by many technology disciplines, such as asset management, license compliance, vulnerability management, cybersecurity, etc. Researches and promotes data management best practices. Works as data steward to collaborate with data office to ensure standard approach for data delivery to stakeholders. Collaborates closely with configuration manager and Config and asset process owners to understand, implement and monitor data quality KPIs and provides feedback on improvements. Responsibilities Implement and monitor key performance indicators (KPIs) and trend data performance against these metrics. Report on data performance to management and recommend corrective actions as needed. Identify process improvement opportunities using data analysis, stakeholder feedback, and industry best practices. Maintain strong stakeholder relationships, maintaining a culture of collaboration and trust. Define, document, and maintain the data management framework, policies, and standards. Participate in cross-functional teams to implement process enhancements and change initiatives. Participate in a culture of continuous improvement and process excellence. Participate in strategic planning and contribute to organizational goals through process innovation. Qualifications Bachelor’s degree and minimum 3 years working with management of IT assets or related experience Strong data analysis and problem-solving skills required Strong communication and interpersonal skills required Experience with data management preferred Knowledge of ServiceNow and/or FlexeraOne, or CMDB concepts preferred Understanding of software licensing and open source software concepts preferred Understanding of business aspects of tools used for asset management, auto discovery and reporting preferred About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco

Build and implement machine learning and statistical models for pricing segmentation and retention, create modeling pipelines and visuals, and collaborate cross-functionally to support tactical pricing decisions. | Bachelor's degree with 3+ years relevant experience or Master's degree, skills in GLM, machine learning, predictive analytics, strong communication, and ability to translate complex data for business use. | Description Join Demand and Decision Science to lead cutting-edge modeling efforts that shape pricing segmentation, customer retention and strategic business decisions for US Personal Lines. You’ll combine technical expertise with business insight, delivering actionable recommendations and innovative solutions that drive organizational success. The USRM Demand & Decision Science Tactical Pricing team is seeking an independent, creative, and self-motivated individual contributor (Analyst, Data Science) to work on the US Personal Property & Specialty line of business. In this role, you'll be part of a newly formed team responsible for using machine learning techniques to proactively identify pricing segmentation opportunities across business segments. You'll help build out semi-automated modeling processes and pipelines on metrics such as conversion, win rate, and frequency residuals to help evaluate the performance of our pricing programs from a multi-variate perspective. You'll also build out model artifacts and standardized visuals to help interpret the results of these models. You'll work cross-functionally with State, Product, Risk Analytics, and other teams within USDS to help support tactical pricing decisioning and implementation. • *This role may have in-office requirements based on candidate location.** • *Level of position offered will be based on skills and experience at manager discretion* Responsibilities: • Applies various techniques including GLMs, machine learning, and causal inference techniques; Gains confidence in skill application using analytics and data science techniques to help build complex retention, conversion, and price elasticity models • Establish modeling pipelines and standardized visuals to help support the identification, evaluation and decision-making process surrounding tactical pricing opportunities. • Support the implementation of tactical pricing changes, gaining business experience with robust consultation and collaboration across the org regarding state-specific opportunities. • Gains experience in enabling the business to make clear tradeoffs between and among choices, with a reasonable view into likely outcomes. • Translates quantitative analyses and findings into accessible visuals for non-technical audiences, providing a clear view into interpreting the data. • Generate data-driven answers to open-ended strategic questions related to tactical pricing and present out on recommendations to leadership. • Regularly engages with the data science community and participates in cross-functional working groups. The creative problem-solvers in Liberty Mutual’s Insights & Solutions group harness the power of data, analytics and technology to develop innovative solutions that drive our US Retail Markets business forward and support a high-performing culture. This group brings together highly talented thinkers and doers ready to challenge the status quo and make an impact. As a member of this cross-functional group, you’ll collaborate with teams across Liberty Mutual to deliver analysis that unlocks insights and sparks new, better ways of working. The Insights & Solutions team provides critical analysis through five functional groups within US Retail Markets: • Distribution, Marketing & Experience Insights & Solutions • Data Office • Claims & Service, Insights & Solutions • Knowledge & Development Solutions • Data Science The US Retail Markets Data Science team brings together a diverse range of talent to predict future risk and what our customers will need to recover. Our data engineers write code that turns trillions of bits of information into structured data—data that our hundred-plus Data Scientists analyze with cutting-edge modeling techniques to unlock insights. From there, our tools and deployment teams ensure this data can be practically applied to business problems across US Retail Markets. Join us and be a part of this dynamic group driving industry-leading data segmentation, fueling the team’s success now and into the future. Qualifications • Data extraction and manipulation skills, EDA, transformations, and general linear models (GLM); preferred skills of basic CART and GLM. • Foundational knowledge of predictive analytics tools. • Demonstrated ability to exchange ideas and convey complex information clearly and concisely. • Has a value driven perspective with regard to understanding of work context and impact. • Competencies typically acquired through a Master`s degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and no professional experience or may be acquired through a Bachelor`s degree and 3+ years of relevant experience. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices • California • Los Angeles Incorporated • Los Angeles Unincorporated • Philadelphia • San Francisco