Legacy Health

Oversee and implement patient safety and risk management initiatives at a hospital site, fostering a culture of safety and continuous improvement. | Minimum 5 years in patient safety or related field, healthcare or nursing experience preferred, proficiency in safety principles, team management, and collaboration. | Overview Can we count on you to ensure the safety of our patients? With your expert knowledge of patient safety and risk management, and ability to communicate effectively, you will help us to create the safest and most welcoming environment for those we treat. Together, we will follow the Legacy mission of making life better for others. Responsibilities The Patient Safety Program Manager plays a crucial role within our healthcare organization and is responsible for overseeing and implementing patient safety and risk management initiatives at the site level. Reporting directly to the Director of Patient Safety, this position focuses on coordinating and leading patient safety efforts within a specific hospital site, ensuring compliance with system-wide patient safety and risk management standards. The Patient Safety Program Manager is instrumental in fostering a culture of safety, mitigating risks, and promoting continuous improvement in patient safety practices at the site level. Qualifications Education: Master's degree in a relevant field (preferred). Bachelor's degree in Healthcare Administration, Nursing, or a related field (required). Experience: A minimum of 5 years of experience in patient safety or a related field (required). Experience in clinical healthcare role or nursing (preferred). Experience in program management within a healthcare setting (preferred). Skills: Advanced expertise in patient safety principles and best practices, ensuring compliance with standards and regulations. Demonstrated facilitation skills, fostering productive discussions and problem-solving within teams and committees. Effective team management abilities, providing direction, support, and motivation to achieve patient safety goals. Excellent collaboration and communication skills, facilitating effective coordination with multidisciplinary teams and stakeholders. Proficient in program coordination, leading patient safety initiatives at the site level and promoting a culture of safety. Proven ability to drive continuous improvement in patient safety practices. Strong understanding of risk management principles and strategies, mitigating potential risks to enhance patient safety. Licensure Licensure/Certification: Certification in Patient Safety (CPPS) or equivalent within 12 months of hire. Pay Range USD $48.91 - USD $72.88 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

Serve as liaison between HR and IT to optimize HR systems, develop and test system enhancements, administer security, support reporting needs, and lead projects. | Bachelor’s degree or equivalent experience, 5+ years with complex HR/payroll databases, strong organizational and communication skills, technical knowledge of HR systems, and project leadership ability. | Overview: At Legacy Health, our mission to make life better for others shapes everything we do - from patient care to business operations. As an Human Resources Business Analyst, you play a vital role in supporting that mission by optimizing human resource systems to better serve our employees and organization. In this role, you'll review, analyze, and develop solutions that meet end-user needs, while collaborating closely with colleagues in Human Resources and Information Technology. Through this work, you'll have the opportunity to grow both professionally and personally within a compassionate and supportive healthcare community. Remote Work Details: • This is a remote position; however, you must reside in Oregon or Washington. • Occasional on-site work may be required at a designated Legacy Health location. • Initial training and onboarding may take place in person before transitioning to a remote schedule. Health Plan Coverage Notice: • Please note that Legacy Health’s employee health plan provides coverage for providers located within Legacy’s geographic region. • Urgent and emergent coverage is available outside of this region. • Telehealth services are available to employees residing in Oregon and Washington. To find in-network providers, click here. Responsibilities: • Serve as a liaison between HR end users and Information Services to ensure effective system communication and functionality. • Utilize advanced knowledge of HR Business Intelligence and Human Resource Systems to support and improve HR operations. • Write and coordinate design specifications for functional changes or enhancements to automated processes, panels, screens, and tables. • Facilitate and coordinate system testing, upgrades, and modifications. • Administer system security and access controls to ensure data integrity and appropriate user access. • Support end users by assisting with the development of custom reports and data queries. • Audit database integrity and troubleshoot functional system issues as the primary contact for problem resolution. • Create custom reports that include HR data, enabling further manipulation in tools like Microsoft Access and Excel. • Collaborate with departments outside HR, such as Payroll and Management Audit, regarding HR Business Intelligence data. • Review, analyze, and evaluate information systems specific to the Human Resources department. • Lead special assignments and projects; act as a project team leader for HR Analysts and technical support staff. Qualifications: Education: • Bachelor’s degree in human resources, computer science, business administration, or related field, or equivalent experience required. Experience: • A minimum of five years’ experience working with complex databases such as HR and payroll computer systems in a networked environment. Skills: • Excellent organizational, written and verbal communication and customer service skills to be able to interact effectively with all levels of personnel within and outside of the Legacy community. • Ability to understand end user needs. • Knowledge of current human resource systems technology and client server technology. • Technical knowledge requirements include mathematical and statistical skills for data analysis; the ability to understand and apply the intent of HR policies, practices and regulations when developing system solutions; skill in understanding management principles sufficiently to lead and control various projects with intense deadlines; and ability to conceive and present concepts logically for reports and recommendations. Licensure: • Professional certification in specialty area preferred. Pay Range: USD $44.37 - USD $66.11 /Hr. Our Commitment to Health and Equal Opportunity: Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you

Provide strategic and tactical HR consulting, manage employee and labor relations, develop training solutions, ensure legal compliance, and support management in performance and engagement initiatives. | Seven or more years of progressive HR experience with strong knowledge of employee and labor relations, excellent communication and presentation skills, and preferably healthcare experience. | Employee Relations Consultant US-OR-PORTLAND Job ID: 25-42214 Type: Regular Full-Time System Office 1919 Building Overview This is a hybrid role that is highly consultative and requires regular meetings at a variety of Legacy locations across the Portland Metro area. All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new employee orientation. The People & Culture organization at Legacy is about prioritizing our people so that we can prioritize our patients. We are transforming a traditional human resources function into a team of professionals who develop creative solutions to attract, develop and retain diverse, high performing talent. Within the People & Culture team, we are building a spirit of curiosity, experimenting with innovative approaches and challenging past practices to ensure we aren’t just responding to today’s workforce challenges, but can predict them. This is a pivotal moment in the healthcare industry, and Legacy’s People & Culture team sees this as an opportunity to reimagine what it means to work in one of the world’s most complex yet rewarding industries. For us it’s about building a legacy where our people can do their best and be their best. Our mission of making life better for others includes every person we serve, including our employees. By promoting HR services, initiatives and programs and managing labor relations, you will help to support management-level and employee customers so that Legacy Health can most effectively work as a team with a unified goal. If this is how you view your work as an Employee Relations Consultant, we invite you to consider this opportunity. Another important thing about Legacy: We strive to be a diverse, culturally responsive, anti-racist organization. Diversity, equity and inclusion is a priority at Legacy — it shapes how we work, interact with one another and see the world. This is a commitment you must share too. If you want to make a real difference in the lives of people, communities and our beloved Pacific Northwest region, please take a look - we invite you to apply and consider joining our team, our organization and our mission. As the largest nonprofit health system serving the Portland-Southwest Washington and mid-Willamette Valley areas, Legacy Health provides a range of services - we have six hospitals, one of which includes a center solely dedicated to children’s care, Randall Children’s Hospital at Legacy Emanuel. We run more than 70 primary care, specialty and urgent care clinics, employ nearly 3,000 doctors and providers and more than 13,000 employees. We also operate labs and a research center. Our major partnerships include those with PacificSource Health Plans and the Unity Center for Behavioral Health, a one-of-a-kind center for people facing a mental health crisis that is collaboratively operated between four regional health systems and numerous community partners. Responsibilities Strategic and Tactical Consulting and Advising Provides strategic and tactical HR support to defined customer group. Accesses appropriate resources to consult, problem solve and manage issues with the client. Engages and consults with all levels of management to establish working relationships and partnerships at all levels of the organization. Consults on comprehensive strategies to manage performance and maximize staff resources to promote organizational performance excellence. Advises and assists management staff with interpretation and application of personnel policies and procedures, legal and union contract compliance, grievances, corrective actions and terminations. Partners in the design, implementation and evaluation of multi-functional solutions to business problems on a day-to-day basis. Educates management in appropriate business practices relating to employee and labor relations. Developing Training Solutions Conducts needs analysis / other research to gather information, validate needs for training, and identify learning objectives. Considers performance objectives and determines the proper blend of instructional methods to use for each training & development solution. Develops training materials using input from subject matter experts (SME) and relevant reference and operational materials. Designs, develops and maintains effective training materials. Evaluates the effectiveness of training by developing and implementing evaluation tools and criteria. Facilitates focus groups and solicits target audience feedback. HR Legal / Regulatory Compliance Identifies employee and labor relations scenarios / situations that have potential to develop into legal or regulatory issues. Consults with HR colleagues on appropriate management of work-related issues in consideration of legal and regulatory environment. Provides HR colleagues and leaders / managers with clear explanations about how internal HR policies and procedures protect the organization and the employees. Implements HR policies, procedures and programs that are designed to ensure compliance with legal and regulatory requirements. Uses effective communication channels to share timely information on legal / regulatory changes. Researches, evaluates and mediates various employment issues that may or do result in litigation. Analyses and Decision Making Defines the problem and investigates the cause before taking action, incorporating Just Culture principles where appropriate. Takes initiative to formulate solutions when unexpected problems or barriers occur. Considers options before acting on a decision. Acts decisively but knows when to ask for help if the solution is not clear, impacts others or has potentially long-range effects. Effective Communication Selects the most effective communication method considering the audience, type of message and desired outcome. Distinguishes ‘who needs what’ information and delivers that information in a concise and timely manner. Encourages open communication of ideas and opinions. Provides coaching to staff and management on communication methods and skills to foster effective and positive communication. Labor Relations Administration Administers all provisions of collective bargaining agreement(s). Prepares, conducts, and participates in union-management contract negotiations, including strike planning and preparation. Manages the grievance process, Assists in the preparation of training in labor relations, contract interpretation and labor law application for management. Administers, interprets and advises on labor relations contracts and policies. Leads bargaining on single issue contract negotiations. Provides expert review on policies, procedures and specific cases. Works effectively and develops relationships with union leadership. Researches, evaluates and mediates various labor issues that may or do result in arbitration or NLRB charges. Educates managers and employees on implications of a union environment. Develops and implements strategies in response to labor organizing, including communications, education and strategy. Serves as the organizational resource on all labor relations matters. Relationship Management – HR Demonstrates understanding of business needs through the effective application of HR solutions. Meets with managers / clients on a regular basis to discuss delivery of HR services, and client needs. Produces and interprets management and ad hoc reports on HR activity, including hiring, turnover/retention, development needs and compensation statistics. Provides coaching and support to managers handling performance issues, and participates as needed in employee discussions. Manages multiple HR initiatives within the business group. Advises / consults with senior management and acts as a liaison between the organization / group and HR department. Handles difficult HR issues / exceptions, and consults / informs senior management and legal resources as needed. Surveying and Assessing Employee Engagement Defines areas of interest / concern and discusses appropriate assessment methods with leaders / managers before initiating the employee assessment process. Uses surveys, qualitative interviews, focus groups and other assessment techniques to collect and gather employee feedback. Conducts analysis of feedback, interprets and provides a written report summarizing results. Validates specific issues or circumstances that contribute to low engagement levels. Recommends actions to reverse low engagement levels and maintain positive results. Leading by Coaching Collects and interprets feedback from multiple sources (internal and external customers, peers, superiors and subordinates) to use in the coaching process. Applies diagnostics and coaching models appropriate for individuals and situations. Requires staff to formulate action plans and development initiatives to achieve unit/department goals. Empowers staff to secure resources needed to accomplish goals, within budgetary limits. Qualifications Education: Bachelor’s degree, Master’s preferred. Relevant experience may be substituted for educational requirements. Experience: Seven years or more of progressively responsible experience in the HR field. Knowledge of laws, acts and regulations governing employee and labor relations. Health Care experience preferred. Skills: Working knowledge of all HR functional areas (employment, benefits, compensation, employee relations, training and development, human resources information systems, workforce planning), in addition to in-depth knowledge of two to three functional areas. Strong presentation skills, ability to present data and information as a subject matter expert. Demonstrated ability to discern pertinent data from raw information, evaluate and consult around solutions. Demonstrated ability to influence decisions and actions of customers. Comfortable with public speaking to include a wide variety of audiences. Strong verbal and written communication skills. LEGACY’S VALUES IN ACTION: Follows guidelines set forth in Legacy’s Values in Action Equal Opportunity Employer/Vet/Disabled PI1fc7df85dabc-25401-37075980 Skills: Alliance/Partner Management, Analysis Skills, Behavioral Health, Budgeting, Business Performance Management, Business Practices, Cisco Unity, Coaching, Collective Bargaining, Communication Skills, Compensation and Benefits, Consulting, Contract Negotiation, Corrective Action, Cross-Functional, Customer Support/Service, Diversity, Employee Orientation, Employee Relations, Establish Priorities, Financial Reporting, Focus Groups, Functional Analysis, HRIS/HRMS, Health Plan, Healthcare, Hospital, Human Resources, Human Resources Management, Human Resources Strategy, Industrial Relations, Interpret Regulations, Leadership, Legal, Maintain Compliance, Needs Assessment, Nonprofit, People Management, Performance Management, Performance Reviews, Policy Implementation, Presentation/Verbal Skills, Primary Care, Problem Solving Skills, Procedure Implementation, Process Management, Psychiatry and Mental Health, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Skills, Research Laboratory, Research Skills, Service Delivery, Staff Policies, Statistics, Strategic Planning, Surveying, Team Player, Time Management, Training/Teaching, Urgent Care, Workforce Planning, Writing Skills About the Company: Legacy Health