LE0010 Stanford Health Care

Manage daily operations of environmental services in a hospital setting, ensure compliance with safety and sanitation policies, and lead staff training. | High school diploma or GED, 2+ years healthcare environmental services experience, management experience with ≥ 25 employees, knowledge of infection control and hospital sanitation. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Evening - 08 Hour (United States of America) Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. Environmental Services (EVS) interacts daily with patients, staff, and visitors, creating significant opportunities for impacting and enhancing the patient and employee experience. They are responsible for general aesthetics, cleaning, and waste streams and are essential to Infection Prevention initiatives for multiple buildings. We are seeking an Environmental Services Supervisor to fulfill an essential role within our team. This is a full-time role Monday through Friday with shifts starting at 2:30 p.m. and will work one weekend per month. Core responsibilities include but are not limited to: • Effectively managing daily operations of the environmental services department. • Conducting regular facility inspections. • Providing active leadership, fostering team collaboration, and training staff to ensure optimum performance. • Abide by regulations. • Strong communication and administrative skills. We are committed to professional development, and this is an excellent opportunity for an individual looking to grow in their careers and make meaningful contributions to our team. This is a Stanford Health Care job. A Brief Overview Environmental Services Supervisor II oversees the work of an assigned group of Environmental Services employees; ensures that proper procedures are followed by staff and monitors the ordering and use of supplies and materials. This position supervises cleaning and maintenance procedures unique to an acute care hospital. This position also has responsibility for the quality of environmental maintenance of several hospital areas. Locations Stanford Health Care What you will do Creates and maintains staff schedules. Upholds Human Resources (HR) policies and provides ongoing staff and management training. Evaluates work habits, performance and attendance of staff. Documents and makes recommendations regarding employees’ performance, retention and/or promotion. Takes corrective action as indicated by hospital policies and appropriate labor agreements. Maintains required records, gathers statistics and prepares reports as required. Monitors workflows and effects change to improve quality and efficiency of services. Plans, schedules, and directs staff to assigned areas of the hospital and its satellite facilities. Monitors and tracks progress; provides feedback to staff. Tours hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress. Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals. Ensures compliance with safety and sanitation policies in all areas. Ensure employees adhere to company policies and legal regulations. Serves as a link between staff and upper management. Participates in the hiring process. Screens, interviews, and provides recommendations for candidate selection. Performs daily Patient Satisfaction rounds to solicit same day patient feedback and ensure service standards are met. This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary. Education Qualifications High school diploma or GED equivalent required. Bachelor’s degree in a work-related discipline/field from an accredited college or university preferred. Experience Qualifications Two (2) years of Environmental Services experience in healthcare setting or relevant experience required; three (3) years preferred. Experience managing ≥ 25 full time employees required. Experience in a union environment preferred. Joint Commission experience preferred. Required Knowledge, Skills and Abilities Floor care knowledge. Infection Prevention/Hospital Acquired Infections (HAI) knowledge. Ability to gather, analyze and provide clear and concise information both verbally and in writing. Ability to learn and work within specific department/unit/agency office policies and procedures as well as to apply laws, rules, policies, or procedures affecting assigned work. Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying Health Insurance Portability and Accountability Act (HIPPA) regulations, hospital and department policies and procedures. Ability to work effectively, exercise initiative, apply reason and judgment in prioritizing changing and/or conflicting tasks, work under pressure in a fast-paced setting, cope effectively with interruptions, and handle a high-volume workload with accuracy and efficiency, and meet deadlines. Ability to work efficiently as a team member and establish and maintain cooperative and productive working relationships with all levels of medical, professional, administrative, and support personnel contacted in the course of work. Knowledge of and ability to use basic office equipment including photocopier, fax, printer, telephone, and desktop computer and ability to maintain orderly and accurate files and records, including confidential and sensitive material, both electronic and hard copy, for ease of access and retrieval. Knowledge of and demonstrated proficiency in the use of computer applications, such as word-processing, spreadsheet and/or database and ability to quickly learn and become proficient in using staffing and scheduling applications. These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination #LI-MH2 Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $37.82 - $49.15 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Prepare hot entrees, side dishes, and baked goods following recipes and safety standards, and maintain cleanliness and recordkeeping in a food service environment. | High school diploma or GED, 1+ year of cooking experience preferred, ability to follow safety and sanitation protocols, and effective communication skills. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 08 Hour (United States of America) Located in the heart of Silicon Valley, Stanford Health Care’s (SHC) mission is to heal humanity through science and compassion, one patient at a time. The Food Services Department is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced, sustainable food to support healing and wellness. Our Food as Medicine philosophy brings awareness to the critical link between eating healthy and living well. Relief Cook’s starting pay is $35.96 an hour. The Relief Cook’s responsibilities are as follows: • Prepares complex hot entrees, side dishes, and baked goods. • Uses proper cooking techniques using all commercial cooking equipment. • Keeps record of the amount of food prepared, served, distributed, and discarded. • Puts food away in designated storage, cleans all equipment, and sanitizes work area. • Use proper safety sanitation methods A Relief Position does not have a set schedule, guaranteed hours, or benefits. While Relief employees may be included on the work schedule released every two weeks, many of their hours will come from a supervisor’s same-day call to come into work when needed. Relief employees must be available to work at least one day a weekend and two days during the week . After passing competency checks, Relief employees are eligible to apply for Part-Time or Full-Time positions, both offering guaranteed hours and full benefits. All frontline Cooks start as Relief Cooks. This is a Stanford Health Care job. A Brief Overview Under the direction of the Chef/Supervisor/Manager, the cook is primarily responsible for the production of composed hot entrees as part of a cycle menu. These activities are related to the provision of meals for patient service, cafeteria service, and catering service. Involved in training of new employees. Locations Stanford Health Care What you will do Cooking and Coordination: Prepares complex hot entrees, side dishes, and baked goods as part of a rotating menu cycle or AYR patient menu; gathers and combines ingredients required by standardized recipes; uses proper cooking technique; uses all manner of commercial cooking equipment; adjusts recipes for larger quantities and makes recipe changes when necessary; prepares food for distribution to catered events or patient feeding; coordinates cooking schedules to have food ready at serving time; follows all HAACP procedures. Recordkeeping. Keeps records of the amount of food prepared, amount served or distributed, and amount left over; records changes when recipes are altered; checks and records temperature and fills in HACCP logs including: dual code taste panel, refrigeration, cooked food, holding food, sanitation and cooling food. Cleaning Functions. Puts food away in designated storage; cleans all manner of cooking and hot/cold holding equipment; keeps the work area in sanitary condition at all times. Accurately requisitions product from storerooms. Actively supports trayline function. (Cafe & Catering) Assists in the orderly clean up activities ofthe trayline and kitchen as required. Conforms to policies regarding dress code, timesheets, philosophy, etc. Contributes to cost containment by managing time and supplies so that assignments are completed as scheduled and resources are not wasted. Demonstrates attention to quality throughout the food preparation process. Demonstrates compliance with established recipes to ensure product consistency. Ensures that all safe food handling procedures are followed according to Joint Commission and other regulatory agency standards. Exercises proper use of equipment at all times. Follows HACCP guidelines and completes documentation as per departmental protocol. Follows Hospital infection prevention policies and procedures. Follows Hospital safety guidelines for self, patients, visitors and employees. Observes proper portion control techniques. Removes and disposes of trash. Seeks resources for direction, when necessary. Washes and sanitizes all service and cookware in accordance with all health department regulations. Education Qualifications High School Diploma or GED equivalent preferred. Experience Qualifications 1 year of cooking and directly related work experience preferred. Two (2) years of progressively responsible and directly related work experience Required Knowledge, Skills and Abilities Ability to be a team player Ability to speak, write, and understand English effectively at a level appropriate for the job Ability to take direction from patient care providers to meet the needs of the individual, including age related requirements Ability to work with customers and coworkers regardless of race, gender, disease process, life-style, religious or cultural beliefs, or treatment Licenses and Certifications None These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination #LI-MH2 Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $35.96 - $40.20 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Coordinate new patient scheduling, surgery and procedure appointments, verify authorizations, manage front desk operations, and support clinic administrative tasks. | High school diploma or GED, 1+ year healthcare experience or 2+ years customer service experience, knowledge of medical terminology, computer proficiency including EPIC, and strong communication and organizational skills. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The primary responsibility of the Patient Administrative Specialist is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting. A Patient Administrative Specialist supports any and all administrative tasks related to the daily operations of the clinic. Locations Stanford Health Care What you will do Primary Function: Proficiency of level I skills: Entry, Front Desk, check-in/out. AND Performs specialized function 80% of work. Specialized Functions: Master Scheduling, New Patient Coordination, Authorization Coordination, Surgery/Procedure Scheduling, Specialized data collection/coordination. Level I Duties: Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc. Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider. Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs. Provide doctor-patient support using reference documents and tools. Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms. Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks. Meet/Exceed organizational and department service standards. Answers non-clinical CRMs, escalating where appropriate. Answers non-clinical patient messages, escalating where appropriate. Managing and distributing faxes, mail, and filing of clinic-specific documentation. Plus Proficiency In: Working with care teams, patients, and outside facilities to obtain necessary information, diagnostic imaging, pathology, and other vital information required for care. Assures appropriate verifications and authorizations are complete before patient sees provider, in addition to preparing patient medical records for clinic appointments. Assists patients and physicians in scheduling ancillary tests before and after clinic visits. Assists patients and physicians by scheduling treatment appointments for patients, including surgery, ITA, radiology, etc. Ensures that all scheduled patients are eligible for services requested and/or determines patient eligibility. Informs patient’s authorization and collects payment for new and returning patients, using the scheduling system. Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients. Education Qualifications High School Diploma/GED. Experience Qualifications One plus (1+) years’ experience working in a healthcare setting (i.e. hospital, medical/dental office, nursing facilities, etc.) OR Two plus (2+) years’ experience working in customer service within a non-healthcare industry (hospitality, public relations, banking, concierge services, etc.). Required Knowledge, Skills and Abilities Level I KSAs: Knowledge of medical terminology. Knowledge of computer systems and software used in functional area. Ability to speak and write effectively at a level appropriate for the job. Ability to provide customer service, solve problems, and manage multiple priorities. Knowledge of Windows-based office software, computers and operating systems. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in stressful situations. Plus: Basic PC Skills (Windows, Excel, and Word). Good communication, customer service, interpersonal skills and cross cultural competency. Working knowledge of EPIC or other patient database. Ability to foster relationships, build trust with providers, nurses, staff, and patients and to work in a collegial team environment and stressful interactions. Ability to plan, prioritize, and organize work independently with attention to detail and deadlines scheduling and ITA scheduling. Physical Demands and Work Conditions Physical Demands Frequent Sitting. Occasional Walking. Occasional Standing. Seldom Bending. Seldom Kneeling. Seldom Crawling. Occasional Pushing and Pulling. Occasional Reaching (above shoulder level). Seldom Twisting and Turning (Neck and Waist). Lifting Occasional lifting of 0 - 10 lbs. 0 to 0 in height Working Environment Constant Other (please list each item under Comments):. Work is primarily performed in an office setting that is adequately lighted, heated and ventilated. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $32.56 - $36.66 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Handle patient check-in/out, schedule surgeries, manage front desk tasks, verify authorizations, and support clinic operations. | High school diploma/GED, one year of related experience, knowledge of medical terminology and office software, strong communication and customer service skills. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) A Brief Overview The primary responsibility of the Patient Administrative Specialist is to handle new patient coordination, surgery scheduling, and other front office functions in the outpatient clinical setting. A Patient Administrative Specialist supports any and all administrative tasks related to the daily operations of the clinic. What you will do Primary Function: Entry, Front Desk, check-in/out. Duties: Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc. Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider. Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs. Provide doctor-patient support using reference documents and tools. Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms. Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks. Meet/Exceed organizational and department service standards. Answers non-clinical CRMs, escalating where appropriate. Answers non-clinical patient messages, escalating where appropriate. Managing and distributing faxes, mail, and filing of clinic-specific documentation. Education Qualifications High School Diploma/GED. Experience Qualifications One (1) year directly related work experience. Entry level (i.e., externs/new grads). Required Knowledge, Skills and Abilities Knowledge of medical terminology. Knowledge of computer systems and software used in functional area. Ability to speak and write effectively at a level appropriate for the job. Ability to provide customer service, solve problems, and manage multiple priorities. Knowledge of Windows-based office software, computers and operating systems. Ability to adjust communications to fit the needs and level of understanding of the receiver. Ability to exercise calmness in stressful situations. Licenses and Certifications None These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $31.30 - $35.25 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Provide tier-2 support for clinical systems, lead software upgrades and installations, ensure system availability and disaster recovery, collaborate with infrastructure and end user teams, and mentor junior staff. | Bachelor's degree in IT or related field, 10-12 years healthcare IT experience, knowledge of Epic systems, SDLC and Agile methodologies, strong communication and leadership skills, and Epic certification required. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Clinical Principal Systems Analyst I supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have in-depth understanding of Epic modules, ancillary systems, and health system operations. This position independently addresses issues and design decisions of high complexity with no direct supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Locations Stanford Health Care What you will do Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes Lead complex software upgrade initiatives Lead complex new software installations and enhancement requests Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables Continually identify areas of opportunity for automation and lead internal initiatives to implement them Ensure high availability and disaster recovery (DR) of all critical systems. Lead periodic failover and DR tests in collaboration with the Infrastructure and end user groups Work with Infrastructure teams to jointly develop an environment management strategy and ensure that appropriate processes are in place to keep all environments are in sync with each other Actively monitor application usage and growth and ensure appropriate scalability via software, workflow and infrastructure enhancements Collaborate with infrastructure and end user teams to develop data archive and purge strategies and implement them Identify system optimization and enhancements and collaborate with vendors and other IT analysts in order to design and implement effective solutions Identify trends and detect/anticipate problems early and act as a third level of support while mentoring and training junior staff members Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences Review system configuration and design options in order to make appropriate recommendations for system maintenance requests Ensure smooth turnover of projects both at the initiation as well as the conclusion to Operations, Support Service, and Clients Create and administer support event feedback mechanisms. Analyze results, make recommendations for support improvements, and integrate changes into the Help Desk function to improve first call resolution of issues Participate actively in cross-functional teams established for advancing clinical delivery and quality outcomes through effective and efficient use of clinical software Education Qualifications Bachelor's Degree BACHELOR’S DEGREE IN INFORMATION TECHNOLOGY, COMPUTER SCIENCE, BUSINESS ADMINISTRATION, MANAGEMENT SYSTEMS, ELECTRONICS TECHNOLOGY, COMPUTER ENGINEERING, HEALTH INFORMATION MANAGEMENT OR A DIRECTLY-RELATED FIELD FROM AN ACCREDITED COLLEGE OR UNIVERSITY Required Master's Degree Preferred Experience Qualifications Ten (10) to twelve (12) years of progressively responsible and directly related work experience Required Required Knowledge, Skills and Abilities Healthcare background, experience and performance that promotes a high level of credibility with clinical professionals Knowledge of SDLC, Agile and other software development methodologies Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring tools, job scheduling tools, high availability and disaster recovery technologies Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation Ability to analyze highly complex systems and workflows Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within a department Ability to engage actively in complex discussions, often on challenging and/or controversial subjects Ability to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate Knowledge of current issues and trends in health care and clinical operations in a health care system Ability to diagnose and resolve routine technology problems Ability and desire to learn to resolve specialized and advanced technology problems Ability to establish a set of tasks and activities associated with an intended outcome and timeline Ability to take action consistent with available facts, constraints, and anticipated consequences Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions Ability to develop new skills and teach others Ability to collaborate and build consensus with stakeholders Ability to understand and adhere to operational standards, policies, and procedures Ability to identify risks and issues Ability to develop solutions for new and unfamiliar challenges Licenses and Certifications EPICC - EPIC Certification These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $70.52 - $93.43 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Provide tier-2 application support, lead software upgrades, mentor junior analysts, and collaborate across IT and clinical teams to optimize healthcare applications. | 6+ years related experience, knowledge of Epic modules and healthcare operations, strong communication, analytical skills, and ability to lead projects and mentor others. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Stanford Health Care is seeking a Lead Healthy Planet Analyst to join our collaborative and mission-driven team. We value initiative, curiosity, and a high standard of work. The ideal candidate is a self-motivated critical thinker with a deep understanding of the broader population health landscape and the nuances of the Epic Healthy Planet application. You will play a crucial role at the intersection of clinical care, quality improvement, and technology. In this dynamic environment, you will navigate both the big picture and the fine details while also mentoring other analysts. If you are excited about contributing to complex, high-visibility, and high-impact projects that drive real improvements in patient outcomes and the value of care, we encourage you to apply! This is a Stanford Health Care job. A Brief Overview The Clinical Senior Systems Analyst II supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Locations Stanford Health Care What you will do Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk Implement changes using documented procedures that are compliant with department’s policies and procedures Work with and mentor junior staff members to document workflows Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes Perform a major role in complex software upgrade initiatives Lead small to medium complexity new software installations and enhancement requests Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables Continually identity opportunities for functional and stability improvement in applications Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions Anticipate and resolve system problems Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records Education Qualifications Bachelor's Degree Bachelor’s degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university. Required Experience Qualifications 6 or more years of progressively responsible and directly related work experience Prefer experience with 2 major Epic upgrades or implementations Required Knowledge, Skills and Abilities Mid-level Microsoft Office skills Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation Ability to analyze highly complex systems and workflows Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the department Ability to engage actively in complex discussions, often on challenging and/or controversial subjects Ability to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriately Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate Ability to establish a set of tasks and activities associated with an intended outcome and timeline Ability to take action consistent with available facts, constraints, and anticipated consequences Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions Ability to develop new skills and teach others Ability to collaborate and build consensus with stakeholders Ability to understand and adhere to operational standards, policies, and procedures Ability to identify risks and issues Ability to develop solutions for new and unfamiliar challenges Ability to analyze data, draw conclusions and interpret results Knowledge of current issues and trends in health care and clinical operations in a health care system Healthcare knowledge base that promotes a high level of credibility with organization end users and executives Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting Understanding of Software Development Life Cycle (SDLC) Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $62.75 - $83.16 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Provide hands-on nursing care in a Level 1 Trauma Emergency Department, including patient assessment, care planning, intervention, teaching, and collaboration with healthcare teams. | Requires California RN license, BLS certification, 1-2 years Emergency Department experience, and certifications such as ACLS, PALS, and TNCC within 6 months of hire. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Night - 12 Hour (United States of America) Join our team of dedicated professionals and transform your nursing practice! Stanford Nurses are recognized as bold leaders, compassionate healers, educators, and mentors, providing the highest standards of excellence in care while generating long-term impressions that continue to set SHC apart as the best place to work and thrive. Stanford Nursing offers a wide array of career advancement opportunities, access to the latest technologies and health care innovations, and boasts a workplace culture that encourages personal growth and work-life balance, while honoring its commitment to delivering evidence-based and patient-centered care. ANCC Magnet Designation: The American Nurses Credentialing Center (ANCC) Magnet Model provides a framework for clinical, operational, and leadership practice, serving as a roadmap for Stanford Nursing's ongoing pursuit toward nursing excellence. Watson Caring Science: Beginning in 2007, SHC embraced Jean Watson's transformative "Caring Science" theory of human caring and love. This intertwining of "Caring Science" with nursing practice translates into increased intentionality and a deepening of authentic presence; thereby renewing nurse relationships through universal, ethical, and person-centered care. Department Description: The Stanford Adult Emergency Department is a Level 1 Trauma Center, a designated Comprehensive Stroke Center, Stemi receiving facility, and is Level III Geriatric Accredited. This brand-new state of the art department is designed to enhance every aspect of a patient-centered care experience. As a three-time Lantern Award winning department, the latest medical technologies have been implemented. The treatment spaces consisting of 66 beds and an 11 bed Clinical Decision unit with over 250 patients seen daily. Our emergency department prides itself on compassionate and excellent care working with a diverse population. The Stanford Hospital Adult Emergency Department in Palo Alto is the only Level 1 Trauma Center between San Francisco and the South Bay. It serves the San Mateo and Santa Clara County communities and is a transfer center for facilities across and beyond the state of California that need the specialized expertise that Stanford Medicine offers. The Emergency Department is dedicated to rapid interventions and has designations as a Comprehensive Stroke Center and Chest Pain Center. Clinical Nurse (RN), Adult Emergency Department (Level 1 Trauma Center) Part-Time, 12-HR Nights and every other weekend .60 A Brief Overview The Clinical Nurse (CN) is an RN who provides hands-on care to patients, practicing in an evidence-based manner, within the Scope of Practice of the California Nursing Practice Act, regulatory requirements, standards of care, and hospital policies. Within that role, the CN performs all steps of the nursing process, including assessing patients; interpreting data; planning, implementing, and evaluating care; coordinating care with other providers; and teaching the patient and family the knowledge and skills needed to manage their care and prevent complications. The CN partners with the patient's family wherever possible, considering all aspects of care, to deliver family centered care. As a professional, monitors the quality of nursing care provided. The Clinical Nurse is responsible for his/her own professional development, including licensure, Basic Life Support (BLS) certification, and maintaining current knowledge regarding the assigned patient population. As a member of the nursing profession, the Clinical Nurse contributes to the profession of nursing through such activities as teaching others, sharing expertise In unit or hospital. Please note: A Nurse who voluntarily agrees to work in a "weekends only" position is not eligible for premium pay under Section 17.2. Our Clinical Nurse (RN) job classification is represented by the Committee for Recognition of Nursing Achievement (CRONA). CRONA is an independent union for Registered Nurses at Stanford Health Care and Lucile Packard Children's Health Stanford. For more information, please visit the CRONA website at https://www.crona.org/. NOTE: Advanced Cardiovascular Life Support (ACLS) certification may be required by the cost center in which the position resides. Please check AskHR for a complete listing of those cost centers requiring the ACLS certification. What you will do The Helping Role Establishes Therapeutic Relationships: Creates and maintains a climate conducive to healing through being present to the patient and family, identifying and managing discomforts; providing emotional support and information; guiding the patient and family through phases of illness and recovery/passage to death and in accordance with the patient's goals and culture. Mobilizes the patient's strengths and abilities towards participation in recovery and control over plan of care. Diagnostic and Monitoring Functions: Obtains accurate and relevant assessment data and interprets the data as normal vs abnormal. Determines nursing diagnosis. Monitors and evaluates data as frequently as needed based on stability. Plans and Implements Therapeutic Interventions: Collaborates with the patient, family and members of health care team to develop an individualized plan of care. Implements nursing and medical interventions safely. Evaluates effectiveness of interventions and monitors patient for adverse responses and side effects. Teaching and Coaching, Patient and Staff Teaching: Assesses a patient's and family's learning needs and readiness to learn. Teaches needed information for self-care and illness prevention. Adjusts information and expectations based on responses from patient, developmental levels, physiological and psychological condition, and cultural variations. Teaches other staff members both incidentally and/or through formal roles such as preceptor or super-user. Effective Management of Rapidly Changing Situations: Ability to rapidly grasp problem situations and respond quickly and appropriately. Identifies the need for and activates emergency protocols. Monitors and Ensures Quality Healthcare Practices: Monitors own practices and assists in monitoring others for practices related to patient and employee safety and compliance to standards and policies. Looks for opportunities for continual improvement in patient care and the work environment. Organization and Work Role Functions: Integrates multiple requests and work expectations by setting priorities, delegating tasks appropriately, and seeking assistance as needed. Priorities: Contributes to team building through participation in unit programs and meetings; contributes to positive morale, using constructive and effective conflict resolution skills. Management and Delegation: Learns and utilizes the available technology for communication, documentation, and locating information regarding unusual clinical situations, diagnosis, and treatments. Contributes to the knowledge and skill of other members of the nursing staff through one or more activities such as formal or informal teaching, participation on Shared Governance groups, professional publications and/or presentations. Education: Attains knowledge and competence that reflects current nursing practice. Demonstrates commitment to lifelong learning. Communication: Communicates effectively in a variety of formats in all areas of practice. Leadership: Demonstrates leadership in the professional practice setting and the profession. Professional Practice Evaluation: Evaluates own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. Education Qualifications Bachelor of Science in Nursing (BSN) from an accredited college or university preferred Required Knowledge, Skills and Abilities Able to communicate effectively in English 1 year of Emergency Department experience required 2 years of Emergency Department preferred Prefer experience in a Level 1 Trauma Emergency Department Licenses and Certifications California Registered Nurse (RN) license Basic Life Support (BLS) certification for providers issued by the American Heart Association Advanced Cardiac Life Support (ACLS) certification issued by the American Heart Association Pediatric Advanced Life Support (PALS) certification issued by the American Heart Association Trauma Nursing Core Course (TNCC) certification or must be completed within 6 months of hire Emergency Nurse Certification (ENC) preferred Physical Demands and Work Conditions Physical Demands Frequent (please list each item under Comments). The work involves considerable exertion such as frequent lifting of patients and equipment, bending and stooping, and walking. The work environment involves moderate risks or discomforts which require special safety precautions, e.g. working with risk of exposure of contagious disease, radiation or infection, working with emotionally disturbed patients. Precautions are routine for nearly all situations. The employee might be required to use protective clothing or gear. Blood Borne Pathogens Category I - Tasks that involve exposure to blood, body fluids, or tissues These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination #LI-BS1 Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $92.64 - $106.87 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Lead and support ServiceNow platform implementations, provide tier-2 application support including 24/7 on-call coverage, mentor junior staff, and coordinate cross-team efforts to optimize workflows and system stability. | Bachelor's degree, 8-10 years healthcare or tech experience with ServiceNow, experience with major implementations or upgrades, strong communication, technical, and leadership skills, and ability to work on-call. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Experience with ServiceNow Strategic Portfolio Management (SPM) - Demand and Project Management preferred This is a Stanford Health Care job. A Brief Overview The Lead Business Systems Analyst for ServiceNow supports core functions of the ServiceNow platform to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support the ServiceNow platform under minimal guidance from senior members of the team. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Locations Stanford Health Care What you will do Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests on the ServiceNow platform Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk Implement changes using documented procedures that are compliant with department’s policies and procedures Work with and mentor junior staff members to document workflows Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables Continually identity opportunities for functional and stability improvement on the ServiceNow platform Identify system optimization and enhancements and collaborate with vendors and other TDS teams Anticipate and resolve system problems Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records Perform daily monitoring of ServiceNow platform in production use. Coordinate ServiceNow application support with various SHC departments like TDS, Finance, HR, Supply Chain, facilities etc. Assist in the implementation of low and medium complexity ServiceNow workflows. Drive major upgrade of platform. Assist in requirements gathering for various ServiceNow modules like ITSM, SPM, CMDB, HRSD/SLO/FSM/EAM and custom applications Assist in any testing that is required as part of new implementations, enhancements or upgrades. Implement changes using documented procedures that are compliant with department’s policies and procedures. Participate in team and cross-team meetings and maintain appropriate meeting records. Provide ongoing troubleshooting, support, and maintenance of ServiceNow platform; including 24/7 on call coverage as required. Take ownership of low complexity issues and act as a liaison between customer and other support staff to facilitate resolution. Education Qualifications Bachelor's Degree BACHELOR'S DEGREE IN RELATED FIELD Required. Experience Qualifications Eight (8) to ten (10) years of progressively responsible and directly related work experience in healthcare or technology related work environment Required. Experience with 2 major implementations or upgrades Preferred. Required Knowledge, Skills and Abilities Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation Knowledge of ServiceNow modules ITSM, ITBM/SPM and one of – HRSD, SLO, FSM. Knowledge of front-end browser technologies including HTML, CSS, and JavaScript Knowledge of Active Directory / LDAP Drive technical excellence and implementation of best engineering practices for the ServiceNow Platform. Lead role in the implementation of complex ServiceNow initiatives and workflows. Ability to solution for business problem utilizing ServiceNow platform Ability to conduct requirements sessions and document stories and other artifacts for delivery. Ability to collaborate and build consensus with stakeholders. Ability to understand and adhere to operational standards, policies, and procedures. Ability to identify risks and issues. Ability to develop solutions for new and unfamiliar challenges. Ability to drive Sprint releases for the ServiceNow platform Ability to analyze highly complex systems and workflows Understanding of Software Development Life Cycle (SDLC) Ability to communicate effectively with all levels of the organization. Ability to apply judgment and make informed decisions. Ability to demonstrate analytical and problem-solving skills. Ability to plan, organize, prioritize, work independently, and meet deadlines. Knowledge of core business and financial applications as well as other information systems and computer applications used in a health care setting Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools Physical Demands and Work Conditions Blood Borne Pathogens Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $62.75 - $83.16 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Coordinate post-acute care projects, communications, data management, and events to support healthcare initiatives at Stanford Health Care. | Four years of administrative support experience with project coordination, communications, event planning, and proficiency in MS Office. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Join our dynamic team at Stanford Health Care (SHC) as a Post Acute Care (PAC) Program/Project Coordinator. In this pivotal role, you will coordinate internal and external projects, coordinate events and meetings, facilitate data capture, and support both external and internal communications to ensure a well-informed PAC network and internal SHC team. Your contributions will play a crucial role in enhancing the efficiency and effectiveness of our PAC initiatives. At Stanford Health Care, we are committed to providing exceptional care and support to our patients and community. By joining our PAC team, you will have the opportunity to make a meaningful impact in the healthcare landscape while working in a collaborative and innovative environment. If you are passionate about project management and healthcare, we invite you to apply and be part of our mission to advance health and wellness. Key Responsibilities: 1. Communications & Coordination - Manage PAC provider census tracking system and PAC availability updates, ensuring timely communication with network providers. - Oversee the weekly PAC Corner in the Care Management newsletter, keeping all stakeholders informed. - Update and manage the internally facing PAC intranet site (once built) to ensure easy access to relevant information. - Maintain PAC externally facing Box folders with essential materials, establishing a system for annual review and updates to ensure accuracy. - Track PAC escalations and update escalation and communication pathways to streamline processes. - Prepare presentations for internal and external audiences as needed. - Facilitate communications with the Care Management team regarding PAC providers, events, and updates. 2. Data Management - Manage daily leased bed data and the associated program. - Oversee SNFist program data management, including monthly admissions and readmissions. - Handle CCN data management, PAC Tableau dashboard, and AIDA data management. - Actively manage Joint Venture data on a daily basis once implemented. - Facilitate AI integrations, including internal and Epic capacity management tools, to enhance operational efficiency. 3. Events & Meeting Coordination - Organize PAC meetings to ensure seamless coordination across internal and external teams. - Coordinate all events, including Quarterly Roundtables, Vendor Fairs, CCN Collaborative Events, and more. - Provide meeting support, including agenda preparation, note-taking, and summary distribution. - Attend site visits as needed to facilitate and coordinate programs. Education Qualifications: - A high school diploma or GED equivalent. Experience Qualifications: - Four (4) years of increasingly responsible administrative support experience, with a focus on: - Supporting projects - Project coordination, deliverables tracking & timeline management - Communications - Event planning - Meeting Coordination - Report preparation Skills Required: - Knowledge of principles of project management. - Proficiency in MS Office Suite software programs. - Ability to understand SHC’s administrative environment and systems, along with the relationships between system capabilities and business practices. - Excellent communication skills, both oral and written. This is a Stanford Health Care job. A Brief Overview Plans, coordinates, and participates in the performance of varied and responsible work in the administration, project administration and operation of specialized programs or projects. Provides varied and complex project administrative support and technical assistance to managerial staff (with a focus on assigned projects, programs and operations). These activities include budget preparation, reconciliation and monitoring; report preparation and conducting preliminary analyses and liaison with other project coordinators for coordinating and facilitating the smooth operation of projects. Locations Stanford Health Care What you will do Plans, coordinates, and participates in the implementation of activities including, but not limited to: seminars, conferences, workshops, fairs and other related programs. Develops and coordinates new ideas and concepts for program themes. Coordinate all program logistics, materials and resources. Provides administrative assistance to management staff within assigned areas to support the accomplishment of program objectives. May provide work-lead direction and/or train others. Plans, coordinates, and administers activities of assigned programs to include developing, implementing, and supervising related procedures, processes, services and systems. Train employees in proper methods and procedures and ensure correctness of work. Advises manager as to the status of current activities and additional or expanded program requirements. Makes recommendations for solutions to problems identified. Monitors and evaluates program effectiveness, investigate trends, and recommend and implement modifications to supervisor/manager to improve program effectiveness. Coordinates and/or participates in a variety of public or agency facing activities including the preparation and planned release of documents, reports and related materials and responds to inquiries. Manages access to hospital regulatory and compliance software, manages the implementation of the hospital’s policy management tools and committees. Maintains liaison with other programs, offices, and departments across SHC to coordinate program business and to accomplish program objectives. Interfaces with external organizations, such as Joint Commission and California Department of Public Health (CDPH), as appropriate to ensure cooperative efforts are enhanced and available resources are utilized. Assists in the preparation of budgets. Monitors, verifies, and reconciles expenditure of budgeted funds as appropriate. Prepares reports and conducts preliminary analyses setting forth progress and adverse trends. Provides input into appropriate program recommendations or conclusions. Maintains files and records pertaining to various clinical locations and the hospital such as licenses to conduct business, city, county and state permits, and may prepare reports to requesting agencies. Performs other related and incidental duties as assigned or needed. Education Qualifications A high school diploma OR GED equivalent. Experience Qualifications Four (4) years of increasingly responsible administrative support experience (with a focus on supporting projects, budget preparation, monitoring and reconciliation and report preparation). Required Knowledge, Skills and Abilities Knowledge of general practices, program, and/or administrative specialty. Knowledge of and proficiency in the use of Microsoft Office Suite applications and standard office equipment. Knowledge of English grammar, spelling, and punctuation. Familiarity and understanding of project management principles and practices. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Ability to organize and plan work and projects including handling multiple priorities. Ability to make independent decisions and exercise sound judgment. Ability to compile, write, and present reports related to program or administrative specialty. Ability to communicate effectively, using C-I-CARE, both orally and in writing. Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Licenses and Certifications None These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $43.77 - $56.90 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Provide tier-2 support for healthcare applications including Epic modules, lead software upgrades, mentor junior staff, and coordinate with IT teams to ensure efficient patient care systems. | Bachelor’s degree, 5+ years related experience, Epic certification within 3 months, experience with Epic upgrades, strong communication and analytical skills, and healthcare domain knowledge. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Clinical Senior Systems Analyst I supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a thorough understanding of Epic modules, ancillary systems, and health system operations. This position independently addresses issues and design decisions of moderate to high complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization. Locations Stanford Health Care What you will do Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk Implement changes using documented procedures that are compliant with department’s policies and procedures Work with and mentor junior staff members to document workflows Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes Perform a major role in complex software upgrade initiatives Lead small to medium complexity new software installations and enhancement requests Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables Continually identity opportunities for functional and stability improvement in applications Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions Anticipate and resolve system problems Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records Education Qualifications Bachelor's Degree Bachelor’s degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university. Must obtain Epic certification in relevant module(s) within 3 months of employment date Required Experience Qualifications 5 or more years of progressively responsible and directly related work experience Required Prefer experience with 2 major Epic upgrades or implementations Preferred Required Knowledge, Skills and Abilities Mid-level Microsoft Office skills Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation Ability to analyze highly complex systems and workflows Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the department Ability to engage actively in complex discussions, often on challenging and/or controversial subjects Ability to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manages/resolves disputes appropriately Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate Ability to establish a set of tasks and activities associated with an intended outcome and timeline Ability to take action consistent with available facts, constraints, and anticipated consequences Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions Ability to develop new skills and teach others Ability to collaborate and build consensus with stakeholders Ability to understand and adhere to operational standards, policies, and procedures Ability to identify risks and issues Ability to develop solutions for new and unfamiliar challenges Ability to analyze data, draw conclusions and interpret results Knowledge of current issues and trends in health care and clinical operations in a health care system Healthcare knowledge base that promotes a high level of credibility with organization end users and executives Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting Understanding of Software Development Life Cycle (SDLC) Knowledge of a variety of server operating systems, storage systems, databases, scripting languages, monitoring and job scheduling tools These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $59.21 - $78.43 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Provide hands-on patient care including assessment, planning, implementation, evaluation, coordination with healthcare team, and patient/family education in a hospital setting. | Current RN license in California, BLS certification, ability to communicate effectively in English, and physical ability to perform nursing duties. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 12 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Clinical Nurse (CN) is an RN who provides hands-on care to patients, practicing in an evidence-based manner, within the Scope of Practice of the California Nursing Practice Act, regulatory requirements, standards of care, and hospital policies. Within that role, the CN performs all steps of the nursing process, including assessing patients; interpreting data; planning, implementing, and evaluating care; coordinating care with other providers; and teaching the patient and family the knowledge and skills needed to manage their care and prevent complications. The CN partners with the patient's family wherever possible, considering all aspects of care, to deliver family centered care. As a professional, monitors the quality of nursing care provided. The Clinical Nurse is responsible for his/her own professional development, including licensure, Basic Life Support (BLS) certification, and maintaining current knowledge regarding the assigned patient population. As a member of the nursing profession, the Clinical Nurse contributes to the profession of nursing through such activities as teaching others, sharing expertise In unit or hospital. Please note: A Nurse who voluntarily agrees to work in a "weekends only" position is not eligible for premium pay under Section 17.2. Our Clinical Nurse (RN) job classification is represented by the Committee for Recognition of Nursing Achievement (CRONA). CRONA is an independent union for Registered Nurses at Stanford Health Care and Lucile Packard Children's Health Stanford. For more information, please visit the CRONA website at https://www.crona.org/. NOTE: Advanced Cardiovascular Life Support (ACLS) certification may be required by the cost center in which the position resides. Please check AskHR for a complete listing of those cost centers requiring the ACLS certification. Locations Stanford Health Care What you will do The Helping Role Establishes Therapeutic Relationships: Creates and maintains a climate conducive to healing through being present to the patient and family, identifying and managing discomforts; providing emotional support and information; guiding the patient and family through phases of illness and recovery/passage to death and in accordance with the patient's goals and culture. Mobilizes the patient's strengths and abilities towards participation in recovery and control over plan of care. Diagnostic and Monitoring Functions: Obtains accurate and relevant assessment data and interprets the data as normal vs abnormal. Determines nursing diagnosis. Monitors and evaluates data as frequently as needed based on stability. Plans and Implements Therapeutic Interventions: Collaborates with the patient, family and members of health care team to develop an individualized plan of care. Implements nursing and medical interventions safely. Evaluates effectiveness of interventions and monitors patient for adverse responses and side effects. Teaching and Coaching, Patient and Staff Teaching: Assesses a patient's and family's learning needs and readiness to learn. Teaches needed information for self-care and illness prevention. Adjusts information and expectations based on responses from patient, developmental levels, physiological and psychological condition, and cultural variations. Teaches other staff members both incidentally and/or through formal roles such as preceptor or super-user. Effective Management of Rapidly Changing Situations: Ability to rapidly grasp problem situations and respond quickly and appropriately. Identifies the need for and activates emergency protocols. Monitors and Ensures Quality Healthcare Practices: Monitors own practices and assists in monitoring others for practices related to patient and employee safety and compliance to standards and policies. Looks for opportunities for continual improvement in patient care and the work environment. Organization and Work Role Functions: Integrates multiple requests and work expectations by setting priorities, delegating tasks appropriately, and seeking assistance as needed. Priorities: Contributes to team building through participation in unit programs and meetings; contributes to positive morale, using constructive and effective conflict resolution skills. Management and Delegation: Learns and utilizes the available technology for communication, documentation, and locating information regarding unusual clinical situations, diagnosis, and treatments. Contributes to the knowledge and skill of other members of the nursing staff through one or more activities such as formal or informal teaching, participation on Shared Governance groups, professional publications and/or presentations. Education: Attains knowledge and competence that reflects current nursing practice. Demonstrates commitment to lifelong learning. Communication: Communicates effectively in a variety of formats in all areas of practice. Leadership: Demonstrates leadership in the professional practice setting and the profession. Professional Practice Evaluation: Evaluates own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations. Education Qualifications Bachelor of Science in Nursing (BSN) from an accredited college or university preferred. Required Knowledge, Skills and Abilities Able to communicate effectively in English. Licenses and Certifications Current American Heart Association Certification for Basic Life Support for Healthcare Providers . CA-RN (Registered Nurse) . Physical Demands and Work Conditions Physical Demands Frequent (please list each item under Comments). The work involves considerable exertion such as frequent lifting of patients and equipment, bending and stooping, and walking. The work environment involves moderate risks or discomforts which require special safety precautions, e.g. working with risk of exposure of contagious disease, radiation or infection, working with emotionally disturbed patients. Precautions are routine for nearly all situations. The employee might be required to use protective clothing or gear. Blood Borne Pathogens Category I - Tasks that involve exposure to blood, body fluids, or tissues These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $92.64 - $106.87 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Manage critically ill neuro patients, perform invasive procedures, coordinate multidisciplinary care, and comply with clinical and regulatory standards under physician supervision. | Graduate of accredited PA program, PA licensure, BLS and DEA certifications, clinical experience in neuro or ICU preferred, and ability to perform advanced medical procedures. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 12 Hour (United States of America) The Stanford neurocritical care program provides unparalleled care for patients with critical neurologic illness. The neurocritical care program is dedicated providing excellent clinical care for the sickest, most vulnerable patients and performing cutting edge research to bring discovery to the bedside and improve patient outcomes. The APP team started in 2016 and is made up of 21 total APPs which are an essential to the neurocritical care program. Neurocritical Care APPs will: Participate in multidisciplinary rounds with attendings, fellows, residents, and APPs Manage 4-6 patients of their own as well as consults in a variety of critical care settings Perform procedures including central lines, arterial lines, and lumbar punctures Have access to many learning opportunities and resources The Neurocritical Care APP will go through an 8 week orientation tailored to their individual experience. Neuro and/or ICU experience is preferred, but not required. Job Description This is a Stanford Health Care job. A Brief Overview The Physician Assistant (PA) functions under this Physician Assistant Job Description approved by the Interdisciplinary Practice Committee (IDPC). Specific functions pertaining to the Service, Clinic or Department are established by the PA and his/her supervising physician(s), and approved by the appropriate medical and nursing administrators, the IDPC, the Credentials & Privileges Committee, the Stanford Hospital and Clinics (SHC) Medical Executive Committee and the SHC Board Credentials, Policies and Procedures Committee. Locations Stanford Health Care What you will do Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. A. A PA may provide only those medical services which he/she is competent to perform, which are consistent with the PA’s education, training and experience. B. A PA shall consult with a physician regarding any task, procedure or diagnostic problem which the PA determines exceeds his/her level of competence or shall refer such cases to a supervising physician. C. Scope of Practice of the PA: 1. Evaluates and treats patients with acute, chronic complaints and health maintenance concerns related to specialty. 2. Obtains complete histories and performs pertinent physical exams with assessment of normal and abnormal findings on new and return patients. 3. Performs or requests and evaluates diagnostic studies as indicated upon evaluation of the patient. Orders or furnishes medications under physician supervision, in accordance with the practice agreement, consistent with the PA’s educational preparation and training, and upon completion of a California Physician Assistant Board approved controlled substance course. a. All PA’s who are credentialed and privileged by April, 2021 who have not completed a controlled substance course must successfully complete the course by August 31, 2021 during which time patient specific approval of a medication order by a supervising physician is obtained, documented in the medical record, and is co-signed. [see Standardized Procedure: Administering, Ordering, Furnishing or Prescribing of Drugs; Formulary Protocol] 4. Orders and collects specimens for routine laboratory tests, screening procedures and therapeutic procedures, including blood and blood products. 5. Orders physical therapy, occupational therapy, respiratory therapy, radiology examinations and nursing services. 6. Performs designated procedures after demonstrated competency, according to written standardized procedures where applicable. 7. Obtains informed consent, as indicated. 8. Initiates arrangements for hospital admissions and discharges and completes appropriate paperwork. 9. As directed by the supervising physician, enrolls patients in investigational studies approved by the Investigational Review Board (IRB), and orders the necessary tests and medications. [see Standardized Procedure : Administering, Ordering, Furnishing or Prescribing of Drugs; Formulary Protocol] Medications that are not FDA-approved or are used for a non-FDA- approved indication (off-label use) require a patient-specific order in advance from the supervising physician. 10. After appropriate training, assists the supervising physician in the operating room (OR). a. Acts as first or second assistant under the supervision of an approved supervising physician. b. Performs surgical procedures in the personal presence of the supervising physician. 11. Recognizes and considers age-specific needs of patients. 12. Effectively communicates and interacts with patients, families, staff and members of the community from diverse backgrounds. 13. Recognizes situations which require the immediate attention of a physician, and initiates life-saving procedures when necessary. 14. Facilitates the coordination of inpatient and outpatient care and services as needed. 15. Facilitates collaboration between providers and coordination of community resources. 16. Ensures compliance with legal, regulatory and clinical policies and procedures. 17. Participates in quality improvement initiatives. 18. Provides and coordinates patient teaching and counseling. Education Qualifications BACHELOR'S DEGREE IN NURSING FROM AN ACCREDITED UNIVERSITY. Note: PAs hired prior to July 1, 2012 are not subject to this educational requirement • Graduate of a PA program accredited by the Accreditation Review Commission on Education for the Physician Assistant, Inc. B. Licenses and Certifications PA - Physician Assistant State Licensure BLS - Basic Life Support DEA - Drug Enforcement Administration These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $89.01 - $117.94 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Perform clinical support tasks such as patient care, vital signs measurement, specimen collection, clinic maintenance, and administrative duties to facilitate smooth clinic operations. | High school diploma or equivalent plus medical assistant certification or training, one year experience, Basic Life Support certification, and knowledge of medical terminology and billing. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Strongly Preferred Qualifications: - Insurance knowledge - Prior Authorization experience This is a Stanford Health Care job. A Brief Overview As a foundational level, the PCC II, is expected to learn and apply job skills, policies, and procedures to complete moderate assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions. The PCC II responsible for facilitating smooth day-to-day clinic operations while developing the necessary skills to progress within our care delivery team. Locations Stanford Health Care What you will do Key responsibilities include but are not limited to: Clinical Expertise Development: Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic. Record Keeping and Protocol Compliance: Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope. Patient Care: Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc. Clinical Administration: Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection. Clinic Maintenance: Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments. Communication and Coordination: Handle patient phone calls, prescription refills, and clinic support operations, manage CRM/In-Basket, and serve as a liaison between the provider, the patient, and the staff. Education Qualifications High School Diploma or GED equivalent AND one of the following: (1) Certificate of completion or official transcript from a medical assisting program (2) Completion of medical assistant training by a licensed physician or podiatrist (3) Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization Experience Qualifications At least one year of overall experience (Including external experience) Required Preferred Knowledge, Skills and Abilities • Knowledge of and ability to use and apply medical terminology in performing his/her duties. • Knowledge of coding and billing regulations. • Knowledge of computer systems and software used in functional area. • Ability to speak and write effectively at a level appropriate for the job. • Ability to solve problems and identify solutions. • Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations. • Ability to work independently as well as an integral part of the patient care team. • Ability to follow instructions and standard operating procedures. • Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills. • Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting, knowledge of grammar and syntax and ability to write clear and concise clinical reports) • Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment. • Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices Licenses and Certifications Current American Heart Association Certification for Basic Life Support for Healthcare Providers required These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $33.22 - $37.39 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Perform clinical and administrative tasks to support smooth clinic operations, including patient care, record keeping, clinic maintenance, and communication. | High school diploma or equivalent plus medical assistant certification or training, one year experience, BLS certification, knowledge of medical terminology, coding, billing, and strong communication skills. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview As a foundational level, the PCC II, is expected to learn and apply job skills, policies, and procedures to complete moderate assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions. The PCC II responsible for facilitating smooth day-to-day clinic operations while developing the necessary skills to progress within our care delivery team. Locations Stanford Health Care What you will do Key responsibilities include but are not limited to: Clinical Expertise Development: Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic. Record Keeping and Protocol Compliance: Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope. Patient Care: Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc. Clinical Administration: Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection. Clinic Maintenance: Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments. Communication and Coordination: Handle patient phone calls, prescription refills, and clinic support operations, manage CRM/In-Basket, and serve as a liaison between the provider, the patient, and the staff. Education Qualifications High School Diploma or GED equivalent AND one of the following: (1) Certificate of completion or official transcript from a medical assisting program (2) Completion of medical assistant training by a licensed physician or podiatrist (3) Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization Experience Qualifications At least one year of overall experience (Including external experience) Required Preferred Knowledge, Skills and Abilities • Knowledge of and ability to use and apply medical terminology in performing his/her duties. • Knowledge of coding and billing regulations. • Knowledge of computer systems and software used in functional area. • Ability to speak and write effectively at a level appropriate for the job. • Ability to solve problems and identify solutions. • Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations. • Ability to work independently as well as an integral part of the patient care team. • Ability to follow instructions and standard operating procedures. • Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills. • Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting, knowledge of grammar and syntax and ability to write clear and concise clinical reports) • Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment. • Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices Licenses and Certifications Current American Heart Association Certification for Basic Life Support for Healthcare Providers required These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $33.22 - $37.39 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.

Support facilities readiness, safety, and regulatory compliance through vendor coordination, site inspections, emergency response, and operational support at the Redwood City campus. | Requires 2 years of relevant experience, a bachelor's degree or equivalent experience, valid California Driver’s License, and preferred facility management certifications. | If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) The Facility Manager I position will play a key role in supporting strategic expansion initiatives at the Redwood City campus, with a primary focus on the build-out of the multi-specialty clinic and clinical labs. This position involves close collaboration with clinical, operational, and project teams to ensure facilities readiness, safety, and regulatory compliance. The role combines hands-on fieldwork with operational coordination, including site inspections, vendor management, and emergency response support. As part of Stanford Health Care’s facilities leadership team, the Facility Manager I contributes to creating efficient, patient-centered environments that enhance care delivery and employee experience, while embodying Stanford’s C-I-CARE values and supporting long-term organizational growth. This is a Stanford Health Care job. A Brief Overview The Stanford Health Care Facilities Management department contains professionals responsible for facilities totaling over two million square feet in the portfolio. The Facility Manager I assists the Regional and Facilities Manager in the execution of operational duties requiring extensive field work as related to vendor meetings; site inspections and project follow up and close out. Locations Stanford Health Care What you will do Maintains healthy, safe work environment through rounding and visual observation. Collects and assembles measures and metrics at each site for reporting. Participate in the FS&P On Call System. Develops and maintains relationship with the Administrative Assistants of the VPs and the primary contacts; coordinates Campus Council activities as applicable. As needed, conducts site visits with ACE's and/or E&M Technician for correction of customer-generated issues. Assists with the review and monitoring of E&M metrics (i.e. backlog and response) for portfolio for follow up with the ACEs as needed. Supports Facility Managers in execution of tasks and/or follow up as related to activities that impact the customer. Assists with the management, coordination and integration of site/zone services (as applicable) to include but not limited to parking, security, cleaning, landscaping, building system & equipment maintenance services, fire life safety, emergency response. Participates with FM on regular site inspections for condition, safety and aesthetics to include vendors, landlords-property managers for proper building maintenance and functionality to document and manage the corrective actions generated from the site visit. May assist FM by conducting Landlord-Property Manager meetings for follow up on correction of site issues. As applicable, supports FM to work in partnership with E&M to manage Landlord compliance with Fire Life Safety regulations including adherence to lease terms regarding Joint Commission. Assists with scoping review as needed. Supports emergency response in field in partnership with E&M personnel. Assists with annual generation of letters to Landlords regarding compliance with Fire Life Safety regulations; follows up on receipt of information to report to Team. Assists in managing non-skilled labor pool to coordinate facilities requests as applicable. Directly coordinates and/or directs contractor to execute moves, adds and changes; attends meeting to execute details. Fulfills requests by working and meeting with vendors as needed. Workplace environment support and coordination. Assists with workplace services i.e. coffee/copy room and conference room management. Assists with E&M as partner, of medical system service. Assists with ICRA/PCRA documentation completion per policy. Assists with improving cost efficiencies, management of purchased services, PO balance report review, budget and variance report preparation. Assists in the creation of need new site activation materials i.e. welcome packets. Aides in execution of projects through meeting and coordinating vendors. Assists, as applicable for decommissioned sites, coordinates services to close out. Education Qualifications Bachelor's degree in a work-related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered. Relevant experience in lieu of a degree is in addition to experience requirements for this position. Experience Qualifications 2 years of progressively responsible and directly related work experience. Valid California Driver’s License Preferred professional designations; - Professional designations through Building Owners and Managers Institute (BOMI). - Professional designations through International Facility Management Association (IFMA). - Professional designations through Commercial Real Estate Certification Institute (CRECI). Required Knowledge, Skills and Abilities Parking operations (valet and self-park garages and lots). Ability to apply judgment and make informed decisions. Ability to conduct analysis and formulate conclusions. Ability to effectively prioritize work and meet deadlines in a fast-paced environment. Ability to foster effective working relationships and build consensus. Ability to plan, organize and manage building operational services; develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs. Ability to plan, organize, prioritize, work independently and meet deadlines. Ability to understand the terms of a contract for facilities maintenance or repair and ensure that work is performed accordingly to that contract. Knowledge of regulations, procedures or technical reference materials relating to building maintenance. These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination #LI-MH1 Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $55.85 - $74.00 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.